Professional Documents
Culture Documents
Square Pharmaceuticals Ltd. (SPL), the pharmaceutical giant in the country, is a trusted name
in the industry of manufacturing quality medicines for more than four decade.
SQUARE today symbolizes a name a state of mind. From the inception in 1958, it has today
burgeoned
into
one
of
the
top
line
conglomerates
in
Bangladesh.
SQUARE Pharmaceuticals Ltd., the flagship company, is holding the strong leadership
position in the pharmaceutical industry of Bangladesh since 1985 and is now on its way to
becoming a high performance global player.
SPL was
FIRST to manufacture and market Metronidazole, Ampicillin and Cotrimoxazole after the
expiry of patents.
FIRST to export antibiotics and other ethical drugs overseas.
FIRST to develop sustained release technology locally.
FIRST to achieve an all time industry high record sales turnover of US$ 25 million.
FIRST to locally produce high tech Metered dose Inhalation (MDI) formulations.
FIRST to locally produce diclofenac sodium in the chemical division.
In addition to these FIRSTs, SQUARE Pharmaceuticals Limited (SPL) was always ahead in
introducing new products in the market.
1.1
Corporate Headquarters
SQUARE CENTRE
Established
1958
Constitution
Chairman
Managing Director
Details of Business
Products
Authorized Capital
Paid-up Capital
No. of Employees
2703
ProductRange
Pharma
Chemical Division
7 products
1. Pharmaceutical Division
2. AgroVet Division
3. Chemical Division
Square Pharmaceuticals Ltd. (SPL), the pharmaceutical giant in the country, is a trusted name
in the industry of manufacturing quality medicines for more than four decade.
With a capital of Tk. 55,000, a floor space of 3000 sft, and a team of 12 persons, SPL made its
humble debut as a partnership firm in 1958.
Within a span of only six years, under the farsighted vision of the management, and the
dedicated efforts of the company, its turnover reached the mark of Taka one million. With the
growth of turnover came the increase in number of employees, which in 1964stood to 50. At
this point of time the partnership firm was transformed into Private Limited Company. In 1964,
PLs Authorized Capital was Tk. 5,00,000 and the Paid up Capital was 4,00,000.
During the mid-seventies (1975) SPL entered into a technical collaboration agreement with
Janssen Pharmaceuticals, Belgium, which is a subsidiary of Johnson and Johnson
International, USA. Since its inception SPL practices Good Manufacturing Practices (GMP), as
recommended by the World Health Organization (WHO).
Another technical collaboration came under way, this time with F Hoffmann-La Roche Ltd.,
Switzerland, in 1982. But the fruits of this agreement could not be reaped on the account of
the Drug Ordinance of 1982. Nevertheless, SPLs growth was not being stunted. In 1982,
turnover reached over Tk. 240 million, and the payroll increased 400 heads, and by 1988
SPLs turnover exceeded half a billion taka., and the number of employees to 750.
A new factory built in 1987, with all the modern machinery, extensive development of the
domestic market, and infiltration into foreign ones like UK and Singapore. Led to this
phenomenal growth SPL is the first company in the country ever to export pharmaceuticals
finished goods abroad. At present SPL is exporting its products to Nepal, Myanmar, Pakistan,
Sri-Lanka, Combodia, and Russia.
With its finished goods already dominating markets at home and abroad, SPL started
production of pharmaceutical raw materials groom its new unit, christened as Square
Chemical Division, in 1995. The items in production under this unit are Diclofennac Sodium,
Amoxycillin, Cloxacillin and Paracetamol.
To sustain the changing environment SPL made convert itself into Public Limited Company in
1991. With a brilliant track record SPL became the first company in Bangladesh to cross the
Billion Taka mark turnover in 1992. In 1994 SPL got its share listed in the Dhaka and
Chittagong Stock Exchanges. Authorized Capital towered to billion taka and paid up capital by
now is taka 250 million. Presently Square is family of 1321 members.
In 1996 an agreement was signed with M/s Tanvec, UK for the establishment of the second
formulation unit (Pharma II) at Kaliakoir, Gazipur. This factory, which built with a view to get
the approval of USFDA/MCA, is completed in the year 2000, and without doubt, help SPL
continue to command its leadership through the next millennium as well.
1.2
Year
1958 :
1964 :
1974 :
1982 :
1985 :
1987 :
1991 :
1994 :
1995 :
1997 :
1998 :
Events
Debut of Square Pharma as a Partnership Firm.
Converted into a Private Limited Company.
Technical Collaboration with Janssen Pharmaceutica, Belgium, a subsidiary of Johnson and Johnson
International, USA.
Licensing Agreement signed with F. Hoffmann-La Roche Ltd., Switzerland.
Achieved first position in the Pharmaceutical Market of Bangladesh among all national and multinational
companies.
Pioneer in pharmaceutical export from Bangladesh.
Converted in to a Public Limited Company
Initial Public Offering of Square Pharmaceutical Shares.
Chemical Division of Square Pharmaceuticals Ltd. starts production of pharmaceutical bulk products (API).
Won the National Export trophy for exporting pharmaceuticals.
Agro-chemicals & Veterinary Products Division of Square Pharma starts its operation.
2001 :
US FDA/UK MCA standard new Pharmaceutical factory goes into operation built under the supervision of
Bovis Lend Lease, UK.
2004 :
Signing of agreement with ROVIPHARM, Vietnam to manufacture and market SQUARE products under
license in Vietnam.
Secured the top position for the best published accounts and report for 2003 in the manufacturing category
for transparency and excellence in corporate reporting.
2005
New State-of- the-Art Square Cephlosporins Ltd. goes into operation; built under the supervision of
TELSTAR S.A. of Spain as per US FDA/ UK MHRA requirements.
1.3
SQUARE has extended its range of services towards the highway of global market. It
pioneered exports of medicines from Bangladesh in 1987. Through its extended marketing
operations, SQUARE is now selling its finished goods in many countries of Asia and Europe
including:
Cambodia
Myanmar
Nepal
Pakistan
o
Russia
o
Sri Lanka
o
Ukraine
o
Yemen
In addition, registration of many of SQUAREs finished goods in other countries of Asia, Europe,
and Africa is now under process.
1.3.1
1974
Johnson &
1982
1999
1999
1999
2000
2001
: Operation of new factory with a view to get USFDA/MCA approval and production
support for
2002
2003
2.1
Manufacturing Facilities
SQUARE is committed to ensure strict compliance with CGMP norms and regulatory
requirements in every phase of manufacturing, quality assurance, and distribution of medicines.
To comply with CGMP SQUARE has state-of-the-art technology in production and quality control.
In addition, USFDA/MCA standard new plant is now at the completion stage.
Documented Quality Management System (QMS) is integral part of all of SPL operations. People
at all levels are committed to adopt advanced technology for continuous development. Being
confident with the sophisticated manufacturing and quality assurance technology of SQUARE,
multinationals from industrialized countries now have agreements with Square for having their
products manufactured in Bangladesh.
2.2
Product Mix
SQUARE has latest technologies for production of a wide varieties of dosage forms including
Tablet, Sustained Release formulation, Capsule, Metered Dose Inhaler (MDI), Injectable, Syrup
(liquid and dry), Suspension (liquid and dry), Pediatric Drops, Nasal & Ophthalmic formulations,
Topical Gel/Ointment/Cream, and oral care formulations.
Current product mix of Square Pharmaceuticals Ltd. comprised of products from the following
Liquids
Topical solutions
Nasal drops
Dry powders
Topical
Antiallergics
Dermatologicals
Antidepressants
Enzymes
Antidiabetics
Expectorants/Antitussives
Antidiarrheals
Hematinics
Antiemetics/Gastroprokinetics
Lipid modifiers/Antiobesity
Antifungal Systemic
Nootropics
Antigout
NSAIDs
Antihistaminics
Ophthalmic preparations
Antihypertensive / Antianginal
Sedatives/Tranquilizers/Muscle Relaxants
Antiinfectives/Antibacterial
Bronchodilators/Antiasthmatic
Antimalarial
Antiprotozoals
Androgen suppressants
Antiseptics/Disinfectants
Anti-migraine
Antispasmodics
Laxatives
Antiulcerants
Neurological
2.3
Quality
SQUARE is committed to ensure better life through quality medicine. SPL has defined its Quality
Policy to fulfill this commitment. To achieve and maintain a steady quality, a range of
sophisticated state-of-the-art technology is engaged in operation. SQUARE has adopted the
latest quality philosophy by organizing a well-equipped Quality Assurance Department in the
plant in addition to Quality Control Department. Above all highly qualified, well-trained,
experienced and dedicated professionals are most valuable assets of Square Pharmaceuticals
Ltd.
2.4
SPLs Research and Development is devoted to improve the health care facility of people. Square
Pharmaceuticals Ltd. has brought in advanced technology for its Research and Development
works. Research & Development includes the bibliographic search aided by a resourceful library,
design and selection of process that maximizes efficiency and minimizes the environmental
impact, accelerated and long term stability testing, product quality optimization and translation of
new scientific insights into the products. R&D Department is also devoted to extensive research
and development work in synthesizing bulk chemicals for Chemicals Division. Having started as
an importer of technology, R&D Dept. from 1999 has started to export technology to SQUAREs
global customers. To support Research and Development work latest Information Technology (IT)
is available with us and SQUARE is now fully prepared to meet the challenge of twenty-first
century.
2.5
In 1995, SQUARE has established a separate division for the manufacturing of bulk drugs.
Currently this division is producing the following bulk chemicals for the domestic pharmaceutical
companies:
Paracetamol BP/USP
Diclofenac sodium BP
Diclofenac free acid INN
Diclofenac diethylamine
Diclofenac potassium INN
Flucloxacillin sodium BP
Amoxicillin trihydrate BP/USP (compacted and micronized)
Cloxacillin sodium BP/USP (compacted and micronized)
Ampicillin trihydrate BP/USP (compacted and micronized)
Cephalexin monohydrate BP/USP (compacted and micronized)
2.6
Distribution Network
SQUARE is committed to ensure better life through quality medicine. The ultimate motto is to
ensure customer satisfaction by exceeding their level of expectations. SPL has 14 Sales and
Distribution offices in the following places in Bangladesh:
Depot
Dhaka
Address
355-356, Tejgaon Industrial Area, Dhaka-1208.
Phone
(880-2)
8828775
Pabna
(880-731)
66580
Bogra
(880-051)
64747
Rangpur
(880-0521)
63588
Khulna
(880-041)
732330,
724654
Barisal
(880-0531)
53661, 56778
Comilla
(880-081)
72320
Mymensingh
(880-091)
55143
Chittagong
(880-031)
654423
Maizdee
(880-0321)
61683
Sylhet
(880-0821)
725298
Tangail
(880-0921) 53488
Rajshahi
(880-0721) 760877
Faridpur
The extensive marketing network comprising of latest technical and logistic support along with
887 skilled and qualified field staffs is a key to succeed in achieving customer satisfaction level
beyond their expectation. The modern warehousing and completely computerized invoicing
facilities of SQUARE ensures just-in-time delivery and high customers satisfaction.
Resources
Total Distribution personnel :
Central Depot :
Depot :
887
Permanent :
420
Casual :
467
01
14
Vehicles :
2.7
212
SQUARE is now on its way to becoming a high performance global company. To this end
SQUARE has built a new plant that went into operations by the end of 2001. This plant is the first
of its kind in Bangladesh with its MCA of UK and USFDA standard manufacturing and quality
assurance facilities.
The implementation of Pharma Unit at Dhaka (Kaliakoir) is carried out under the supervision of
M/s. Tanvec Ltd. of UK. In view of the complex and complicated design and high quality standard
required for USFDA/EU/MCA specifications the progress of implementation has to be slower. It
may be noted that during the year under review total investment increased by Tk. 463,667,368
from Tk. 317,321,566 as on 31-03-98 to 780,988,934 as on 31-03-99 on various heads as shown
below:
Square Dhaka Unit Project work was started from October 1996. After technical review and in the
best interest of the project in order to achieve quality work as State-of-the-art facility to meet the
requirement of the USFDA/MCA Good Manufacturing Practice the original project completion
schedule had to be extended.
The Dhaka Unit New Pharmaceuticals Production Facility at Kaliakoir is one of its kind in the
country to face the challenge of free world market in the beginning of new millennium.
The State-of-Art Facility incorporated certain basic requirement in the area of Purified Water
System. Floor Construction, HVAC System Process Equipment and Validation/ Qualification
Documentation as stipulated by USA, EU and other developed countries.
2.8
Export market
In an effort to expand the market for the pharmaceutical products beyond the border, the
company has been successful in exporting to several countries at an increasing ratio of its
turnover as indicated below:
Taka in 000)
Year
Turnover (Gross)
Exports
% age of GT
2001-2002
2,422,785
44,361
1.83%
2000-2001
2,055,418
15,082
0.73%
1999-2000
1,827,983
11,503
0.63%
1998-1999
1,595,590
163
0.01%
The company has so far been able to enter into the markets of Russia, Pakistan, Sri Lanka,
Myanmar, Nepal, and Cambodia. It is expected that after the Dhaka Unit goes into production the
company will succeed in entering the markets of developed countries with expanded share of
exports.
2.9
Head
Amount
Authorized Capital
Share Premium
2.10Marketing Performance
2.10.1
Product
Squares product is viewed among the most quality products in the country. This quality image
has increased its credibility among the doctors. It is also pioneer in introducing many new
products sought by the doctors. Introducing new products is one of the important objectives of the
company. But there are some complaints regarding packaging of the products. But the company
has now concentrated in this area and working hard to bring attractive and good packaging
2.10.2
Pricing
Government fixes Price of most of the essential drugs. The number is 118 products. The
company can fix price of other products but needs to take approval of government. In pricing a
product, Square Pharmaceuticals Ltd. usually follows target pricing. Premium prices cannot be
charged, as all the competitor products are similar and not much distinguishable from each other.
But prices of some products are still higher than the competitors. But since Square
Pharmaceuticals Ltd. does not compromise with the quality, sometimes they have to charge
higher to ensure the highest quality possible.
2.10.3
Promotion
Personal selling is the main weapon in pharmaceutical industry. Medical representatives of the
company go to the doctors to promote the products. The quality of medical reps is assumed to be
the best in Square Pharmaceuticals Ltd. They are selected after a careful scrutiny and are sent to
market after some extensive training. This helps Square Pharmaceuticals Ltd. to maintain the
quality of its medical reps. Advertising can be given only in magazines related to health
profession. Square also utilizes every opportunity to explore this area
2.10.4
Distribution
Square distributes its products all over the country using its own distribution channel. It has a
large number of vehicles and sales depots to ensure coverage of the whole country. Its coverage
is the best in the country.
SQUAREs NATIONWIDE DISTRIBUTION
Corporate Profile of SQUARE
Chapter
3
Although Square started its operation in pharmaceutical sector and leader in the field, it is today a
synonym of quality toiletries, health products, textile products and AgroVet products. It has also
expanded its business in real estate, engineering construction, hospitals, electronic media and
other trade & services. SQUARE is now one of the fastest growing and fastest diversifying
conglomerate in Bangladesh.
3.1
Square Family
3.2
Associated Companies
3.3
Corporate Headquarters:
3.4
Board of Directors
Chairman
Managing Director
Director
Director
Director
Director
Director
3.5
Human resources
In its efforts for human resources development in all spheres of its activities the company offered
various courses of training. The company conducted in-house courses of different duration for
upgrading skill of 395 employees during the financial year of 1998-1999. 22 employees were sent
to various local institutes for training on different topics, 7 employees were sent abroad for
training/attending seminars/symposiums on various subjects including general management, 3
expatriates were also invited for holding various discussion forums for officers/staff of the
company.
The Breakdown of HR
Job Location
Manager and
Executive
Non Executive
Total
46
123
123
292
Chemicals Division
12
64
78
Pabna Plant
19
59
459
537
Dhaka Unit
14
61
168
243
Distribution
17
174
194
above
Corporate
Headquarters
Field Force(SPL)
942
Field Force(Agrovet)
70
Field Force(Pesticide)
25
Total HR
84
272
988
2381
Manager
Executive
Span of Supervision
Supervision
84
272
1:3
Executive
Non Executive
272
988
3.6
1:4
As per the latest organogram SPL had 20 (twenty) functional departments for its operation. The
names of the departments are as follows:
1.
Information Technology (IT) Department
2.
Medical Services Department (MSD)
3.
Product Management Department (PMD)
4.
Sales Department
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
Distribution Department
International Marketing Department
Market Research and Planning Cell
Quality Management and Audit Dept.
Production Planning and Inventory Cell
Engineering Department
Production Department
Commercial Department
Personnel and Administration Department
Technical Services Department
Human Resource Training and Development Department
Quality Control Department
Quality Assurance Department
AgroVet Department
Accounts and Finance Department
Accounts (New Venture) Department
Organizational Structure
Managing Director
Marketing
Product
Senior
Brand
Services
Group
Brand
Manager
Officer
Manager
Manager
The following paragraphs describe the key functions of the above-mentioned Departments:
Information Technology (IT) Department
The main functions of IT Department are as follows:
1.
2.
3.
4.
Provide computer and other related accessories supports to all the user
Maintenance of server and ensure smooth LAN operation
Provide up to date technical and software support to all the sectors of SQUARE
Development and maintenance of centralized databases and provide routine and ad hoc
reports for management decision making.
PMD is the core and centralized department for managing the total marketing effort. Basically
PMD performs the all planning, implementation of plans as part of marketing management
functions. The two key functions of PMD are as follows:
1.
Introduction of new product into the market
2.
Manage the existing portfolio to achieve the marketing objectives.
To this end PMD undertakes all relevant activities including the following:
1.
Preparation of Marketing Plan.
2.
Designing and development of promotional materials
3.
Training of field forces
4.
Feasibility study of new products
5.
Management of regulatory affairs with Drugs Administration
6.
Preparation of printed promotional material (literature/pad/brochure/show card etc.).
7.
All relevant coordination works with supplier/factory and procurement department concerning
machinery and raw materials that will be used to manufacture the concerned brands.
Sales Department
1.
Pay regular visit to the doctors; show the benefits of new existing products with the help of
promotional tools.
2.
Monitor the competitors activities.
3.
Handles initial product queries from doctors and product complain from the market.
4.
Receive sales order from the retailers /drug stores.
5.
Coordination among different markets
6.
Market rearrangement
7.
Handling different problems of field forces
Distribution Department
Ensure smooth distribution of products to all over the country
Collection of payments from the customers
Performs functions as the representative of SPL at the depot level.
Maintenance of vehicles and depots
International Marketing Department
Exploration of new markets all over the world
Operating of export business in the different countries
Provide training to field forces in overseas countries
Provide all types of documents for registration of SPLs products in overseas countries.
Market Research and Planning Cell
Performing market survey on the Bangladesh Pharmaceutical Market
Regular prescription share analysis and report generation for SPL market share analysis.
Performing different market research work on different issues
Provide all kinds of support to Field Colleagues in effective planning in the market level.
4.1
As on March 31, 2006 the corporate financial position of SQUARE was as follows:
1. Authorized Capital
Tk.
1000 Million
Tk.
436.8Million
Tk.
872 Million
4. Share Premium
Tk.
800 Million
Tk.
210 Million
13,206
4.2
results
Corporate
operational
The following three years financial data proves that SPL is operating through maximizing the
shareholders benefits.
(Figures in thousands)
4.3
2003-2004
2004-2005
2005-2006
(12 months)
(12 months)
(12 months)
Turnover (Gross)
3451523
4234244
4729743
450577
563433
663892
Turnover (Net)
3000946
3670811
4065851
Gross Profit
1081340
1435655
1466282
691636
905736
929604
573677
759448
764885
Paid-up Capital
300,000
300,000
300,000
229.47
253.15
254.96
70.00
75.00
70.00
Output/Capacity utilization
The actual production of the various categories of products (except inhalers) including chemicals
increased substantially leading to higher capacity utilization as summarized below:
Product
Units
Categories
Production (000)
2005-
2004-
2006
2005
% age
increase /
(Decrease)
Capital Utilization
2005-
2004-
2006
2005
Tablets
Pcs
1829089
1736561
5%
105%
231%
Capsules
Pcs
295234
286350
3%
96%
119%
Liquids
Bottles
21210
16105
32%
118%
153%
Injectables
Pcs
13325
23075
(42%)
74%
90%
ENT
Phials
8651
10778
(20%)
192%
207%
Phials
1083
966
12%
181%
116%
Preparations
6
Opthal
Preparations
Dry Syrup
Bottles
4048
2634
54%
169%
88%
Inhalers
Can
298
148
101%
50%
Basic
Kg
219
201
9%
64%
59%
Pcs
1262
1697
(26%)
67%
99%
Gm
34911
15252
129%
189%
127%
Chemicals
10
TabletsAgroVet
11
PowderAgroVet
The capacity utilization rate in some areas of production decreased due to strategic changes in
favor of increased production of higher value added products in each category resulting in higher
turnover in value.
4.4
Dhaka Expansion
Despite numerous oddities and complex artifices usually associated with a state-of-art plant, the
management is in the final phase of implementation of the project with the planning, supervisory
and technical support form the consultants e.g. M/s Bovis Lendles and Tanvec of UK and KUPPA
collaboration of Thailand, though the target of commissioning had to be revise / shifted a few
times in the past. It may be appreciated that the project in hand is only of its kind in the region
with USFDA and EU pharmaceutical manufacturing standards requiring highly rigid and
Particulars
As on 31-03-05
As on 31-03-06
Increase
86,725,346
107,550,519
20,825,173
Building/Civil Work
318,783,360
812,111,406
493,328,043
348,897,963
576,923,068
228,025,105
Other Assets
6,315,634
19,954,395
13,638,761
5,577,622
47,501,489
41,923,867
Unallocated Expenditures
14,689,009
23,964,161
9,275,152
780,988,934
1,588,005,038
807,016,104
Total Tk.
The State-of-Art Facility incorporated certain basic requirement in the area of Purified Water
System. Floor Construction, HVAC System Process Equipment and Validation/ Qualification
Documentation as stipulated by USA, EU and other developed countries.
4.5
Export market
The companys export drive is being continued with great stress. However, there are number of
problems in exports of medicines from Bangladesh. As a result, the value of exports in Taka
declined by 9.1%. To counter this in future, registration process of products for export purposes
has been initiated in few more countries. The company expects to make a break through in
exports when the Dhaka Unit is commissioned.
(Taka in 000)
Year
Turnover (Gross)
Exports
2005-2006
2,655,952
40,324
1.52%
2004-2005
2,422,785
44,361
1.83%
2003-2004
2,055,418
15,082
0.73%
The company has so far been able to enter into the markets of Russia, Pakistan, Sri Lanka,
Myanmar, Nepal, Combodia. It is expected that after the Dhaka Unit goes into production the
company will succeed in entering the markets of developed countries with expanded share of
exports.
4.6
Financial results
The operating financial results of the company for the year under report as compared to the
previous year are as follows:
Figure in thousand : BDT
Turnover
(Gross)
Value Added
Tax
2005-
2004-
2003-
2002-
2001-
06
05
04
03
02
7,085,55
6,199,13
5,482,08
5,482,08
995,648
867,088
760,536
663,892
4,234,244
563,433
Turnover
(Net)
Gross Profit
Net Profit
before Tax
Net Profit
after Tax
Shareholder
s Equity
Total Assets
Total Bank
Borrowings
Total Current
Assets
Total Current
Liabilities
Current
Ratio
6,089,90
5,332,04
4,721,55
4,065,85
3,670,811
2,564,50
2,172,59
1,906,59
1,466,28
1,533,04
1,513,01
1,151,63
929,604
905,736
1,165,86
1,255,84
970,044
764,885
759,448
6,402,01
5,568,79
4,590,14
3,851,09
3,273,714
9,298,98
7,907,93
6,021,49
5,164,32
2,334,92
1,902,33
988,611
1,070,16
4,031,68
3,242,50
2,016,05
1,441,55
2,260,75
1,949,94
1,250,67
1,247,96
1.78
1.66
1.62
1.16
1,435,655
4,526,115
1,098,874
3
1,452,494
1,181,473
1.23
4.7
Concluding comments
Square Pharmaceuticals Ltd. has a very good working environment where the employees get
enough opportunity to show their ability and creativeness. Its communication channel is superb.
Informal channel of communication is very active. Many interdepartmental issues are solved in
informal meetings, often over a cup of tea. Introduction of LAN has smoothened the process.
Every member of Square Pharmaceuticals Ltd. feels like he or she is a member of the Square
family. This family feeling is a big asset for this company. Most of the employees are dedicated
and motivated to work. Since good performance is always highlighted and creative ideas
welcomed people are eager to contribute their best.
Square Pharmaceuticals Ltd. believes in honesty in every phase of business. The management
promotes this idea to its workers. The image of the company is also good all over the country.
Customers all over the country recognize Square as a quality company and an honest company.