Describe the department director and the ordinary user's tasks as a task list (annotated). Deepen with Subtask and problems where appropriate. Work area 1: Employees People rarely sit down. We must share computers. T1.1: View courses and registers. 1 See offered courses. 1p Problem: Hard to get an overview of the courses today. 2 See compulsory courses will soon be on Monday. 3 Search for training (optional). 4 Right applications and enrollments. 5 See own enrollments and previous courses. T1.2: View the status of signups. Work area 2: Chamber Leadership T2.1: Plan and approve. Start: Approximately every 14 days or when someone is waiting to get approval of their course application. 1 See the staff to be on the compulsory courses, special courses or courses are planned. Problem: Hard to foresee today. 2 Approve applications (sign on application) or sign another post.
2p Problem: There is perhaps no longer room on the course, although there
was no room because the employee applied for the course. 3 See former employee training, for example to see if the prerequisites are met. 4 Give employees about enrollment. Solution: Automatic via email or SMS. 5 Reserves seats on the courses. 6 Release reservations. T2.2: Employee Conversation. 1 See the employee's previous courses. 2 Schedule employee training for the next few years, usually without defining moment. T2.3: Register conducted training Problem: often forget or recorded incorrectly. Solution: Course Administration does.
Task 3: Virtual windows
Task 4
Usability Requirements (recommended time: 30 min)
Usability factor of importance
Easy to learn: Important. There is frequent turnover of staff and many are unfamiliar with IT. Effectively in daily use: Not important.
It uses the system at the occasion.
Easy to remember: We expect to easy-to-learn enough.
Satisfaction: Right important to entice people to use the system, but not decisive. Understandability: Important, especially to understand that the department must approve. Development Situation Research will develop a product which will subsequently be sold. The most effective here early thinking-high attempt. They also save development costs. Think high-trial covers easy-to-learn but only partly understand-what-to-happen and certainly not complacency. We will compensate by supplementing like-high-experiments with subsequent interviews or questions. Test Exercises 1 What courses you should take in the near future? 2 Which offered courses you would like you? Sign up for a course. 3 Have you been enrolled in the course of fire? Question 4 Do you like the overview? (scale of 1 to 5) 5 Would you like to use the system? (scale of 1 to 5) 6 Once you've signed up for a course, how do you know whether you will participate? Requirements Testing Tasks: For 5 typical (randomly selected?) Staff, no more than observed ____ task failures. (We expect 2). Question 4: ___ out of 5 must be equal good or impressive (scale 4 or 5) Question 5: ___ out of 5 must be equal to or I-am-I (scale 4 or 5). Question 6: ___ out of 5 must be at least 7 on the 7-step scale.