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Finance and Operations Manager with more than 17 years experience, including branch management.
Management experience includes total profit and loss responsibility, budget preparation, controlling
expenditures, increasing sales, improving team performance, all activities of personnel supervision and
management. Ensure compliance with policies and established practices, interpreting regulations,
developing excellent customer rapport, resolving problems, and project management activities.
CAPABILITIES

Forward-looking and pioneering, with a passion for challenging projects and ability to efficiently
design systems and processes and successfully apply them to achieve desired results.

Comprehensive presentation, negotiation, and team building qualifications.

Analyze, Plan, Implement and employ proactive management, strong leadership techniques and
people management skills to generate accomplishment-driven workplace environment.

Ability to record accurate market analyses needs assessments and formulating short and long-term
projections for start-up, growth, and conversion operations.

Ensure client satisfaction and customer retention through Strategic Business Planning and Client
Relationship Management and by implementing client specific procedures, methodologies and
standards.

Expert in the Following:

Depository Participant Activities, including Opening of New Accounts,
Dematerialization of Physical Shares, Pledging Of Shares and E-Stamping.
Delivery Transactions On Behalf Of Clients,
Sub Broking Activities Placing of Orders and ensure Timely Receipt/Delivery of Funds and
Securities, Transactions in GOI Bonds, Exim Bonds etc.

Successful implementation of Government Launched Facility Of Operation of Branch Level
Accounts,

Operational Audit in compliance with latest guidelines as well as Expenses and MIS Preparation.

Computer Skills: MS-Office, Lotus SmartSuite, Lotus Notes, Internet, Apple based Software.
EXPERIENCE
Stock Holding Corporation Of India Limited, New Delhi Operations Head

2010 to present

Plan, Direct and Manage the Depository Participant Operations and extend support to the Regional
Office and its eight branches situated in Delhi and Uttarakhand.

Stock Holding Corporation Of India Limited, Bhavnagar Operations Head

2007 to 2010

Independently planned, directed and oversaw the entire Branch Operations and Accounts.

Managed, developed and initiated the launch of the newly introduced services of E-Stamping for
Bhavnagar, Amreli and Junagadh. This was a joint venture between the Government of Gujarat and
our Organisation. The project involved installation of the necessary software at all the counters of
the outsourcing agency and ensure smooth running of the same. Imparted product awareness
training to government staff as well as the staff of the outsourcing agency.
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Stock Holding Corporation Of India Limited, Vyara Branch Manager

2004 to 2007

Planned, directed and oversaw the entire operations for establishment of a new branch, including
furniture, furnishings, supplies, computers, and communication systems, electricity, telephone etc.

Trained, and mentored new personnel on procedures to streamline repetitive work and improve
productivity, efficiency, and accuracy.

Managed all daily operations and maintained total profit and loss responsibility for the new
branch.

Instrumental in setting up and management of over one thousand new accounts in three years.

Stock Holding Corporation Of India Limited, Vadodara Junior Executive

1997 to 2004

Appointed as Junior Executive Trainee in April 1999, thereafter, confirmed as Junior Executive.

Operated a minimum of 50-60 New Depository Accounts daily, for individual retail investors as
well as brokers and clearing members for conversion of securities from physical to dematerialized
form, transfer of securities in between accounts and delivery of shares from broker clearing member
accounts.

Processed a minimum of 100-150 fresh applications received from investors, for tax free GOI
Bonds with a daily volume of around 2-3 lakh rupees. Ensured timely disbursement of interest and
maturity amounts, processing of commission for our sub-agents, handling of TDS issues for clients.
Timely and accurately delivery of around 6000-7000 interest warrants.

Developed software in co-ordination with the IT team, for quick dispatch of physical securities to
the various companies/registrars of companies, resulting in time and manpower savings.

EDUCATION
MBA (Finance) - Faculty Of Management Studies, XXXX (1996).
Bachelor Of Engineering (Civil) - Faculty of Technology & Engineering, XXXXX (1993).
CERTIFICATIONS





NISM Depository Operations Module

NCFM AMFI-Mutual Fund (Advisors) Module
NCFM Capital Market (Dealers) Module
NCFM Derivatives Market (Dealers) Module

REFERENCES - Available upon request.