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Supply Chain Management Simulation

Issues and Key Lessons

Group Members

Name:

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Email ______________________________

Name:

___________________________

Email ______________________________

Name:

___________________________

Email ______________________________

Name:

___________________________

Email ______________________________

SCM Simulation

Page 1

SCM Success Factors


SCM Success Factors

Impact on Supply Chain


Decrease
Cost

SCM Simulation

Reduce
Lead Time

Increase
Employee
Performance

Increase
Sales

Improve
Brand
Image

Increase
Production

Page 2

SCM Success Factors

Impact on Supply Chain


Decrease
Cost

SCM Simulation

Reduce
Lead Time

Increase
Employee
Performance

Increase
Sales

Improve
Brand
Image

Increase
Production

Page 3

SCM Success Factors and Departments Role


Sales

Marketing

Finance

Human Resource

Production

Purchasing

Warehouse

Logistics

SCM Simulation

Page 4

SCM Failure Factors


SCM Failure Factors

Impact on Supply Chain


Increase
Cost

SCM Simulation

Increase
Lead Time

Decrease
Employee
Performance

Decrease
Sales

Lower
Brand
Image

Decrease
Production

Page 5

SCM Failure Factors

Impact on Supply Chain


Increase
Cost

SCM Simulation

Increase
Lead Time

Decrease
Employee
Performance

Decrease
Sales

Lower
Brand
Image

Decrease
Production

Page 6

SCM Failure Factors and Departments Role


Sales

Marketing

Finance

Human Resource

Production

Purchasing

Warehouse

Logistics

SCM Simulation

Page 7

Customers Expectations & Issues


Product Area

Product Expectations

Product Issues

Service Area

Services Expectations

Services Issues

SCM Simulation

Page 8

Customer Expectations / Issues and Responsible Departments


Customer Expectations
Responsible Department
Planning

Purchasing

Warehouse

Production

Warehouse

Delivery

Sales &
Marketing

Product Features

Product Quality

SCM Simulation

Page 9

Customer Expectations / Issues and Responsible Departments


Customer Expectations
Responsible Department
Planning

Purchasing

Warehouse

Production

Warehouse

Delivery

Sales &
Marketing

Affordability

Responsiveness

Services

SCM Simulation

Page 10

Phase 1 Simulation without Collaboration

SCM Simulation

Page 11

Issues faced by our Organization in Phase 1 without Collaboration


Issues with Suppliers

SCM Simulation

Internal Issues

Issues with Customers

Page 12

Identify Phase 1 Issues (without Collaboration)


Sales

Marketing

Finance

Human Resource

Production

Purchasing

Warehouse

Logistics

SCM Simulation

Page 13

1st Phase Issues Identification (without Collaboration)


Problem Areas

Issues Observation

Impact on Organization

Key Lesson Learned

Product Life Cycle


Management
Interdependence of
Organization on
each other
Procurement Lead
time
Inventory
Management
Product Forecasting

Supply Chain
Planning

SCM Simulation

Page 14

Problem Areas

Issues Observation

Impact on Organization

Key Lesson Learned

Production
Management
Supply Chain Teams
objectives
Competency and
Skills of the
Employees
Suppliers
management and
performance
Leadership in
Supply Chain
Proper Divisions of
Responsibilities

SCM Simulation

Page 15

Problem Areas

Issues Observation

Impact on Organization

Key Lesson Learned

Inventory Stock out


in Organizations
Excess Inventory in
Organizations
Purchasing
Management
Information
Management in
Organizations
Bullwhip effect in
Supply Chain
Organizations
Working in Silos
Lack of
Collaboration/
Communication
SCM Simulation

Page 16

Problem Areas

Issues Observation

Impact on Organization

Key Lesson Learned

among Supply Chain


Partners
Trust within Supply
Chain Partners
Ethical Values of
Supply Chain
Partners
Information
Management
Information Flow
among Supply Chain
Partners
Communication
among Supply Chain
Partners

SCM Simulation

Page 17

Phase 2 Simulations with Collaboration

SCM Simulation

Page 18

Issues faced by our Organization in Phase 2 (with Collaboration)


Issues with Suppliers

SCM Simulation

Internal Issues

Issues with Customers

Page 19

Sales

Production

SCM Simulation

Identify Phase 2 Issues (with Collaboration)


Marketing
Finance

Purchasing

Warehouse

Human Resource

Logistics

Page 20

2nd Phase Issues Identification (with Collaboration)


Problem Areas

Issues Observation

Impact on Organization

Key Lesson Learned

Product Life Cycle


Management
Interdependence of
Organization on
each other
Procurement Lead
time
Inventory
Management
Product Forecasting

Supply Chain
Planning

SCM Simulation

Page 21

Problem Areas

Issues Observation

Impact on Organization

Key Lesson Learned

Production
Management
Supply Chain Teams
objectives
Competency and
Skills of the
Employees
Suppliers
management and
performance
Leadership in
Supply Chain
Proper Divisions of
Responsibilities

SCM Simulation

Page 22

Problem Areas

Issues Observation

Impact on Organization

Key Lesson Learned

Inventory Stock out


in Organizations
Excess Inventory in
Organizations
Purchasing
Management
Information
Management in
Organizations
Bullwhip effect in
Supply Chain
Organizations
Working in Silos
Lack of
Collaboration/
Communication
SCM Simulation

Page 23

Problem Areas

Issues Observation

Impact on Organization

Key Lesson Learned

among Supply Chain


Partners
Trust within Supply
Chain Partners
Ethical Values of
Supply Chain
Partners
Information
Management
Information Flow
among Supply Chain
Partners
Communication
among Supply Chain
Partners

SCM Simulation

Page 24

Issues Observation in Phase 1 and Phase 2


Problem Areas

Issues Observation
Phase 1

Issues Observation
Phase 2

Key Lessons

Product Life Cycle


Management
Interdependence of
Organization on each
other
Procurement Lead
time
Inventory
Management
Product Forecasting

Supply Chain Planning

SCM Simulation

Page 25

Problem Areas

Issues Observation
Phase 1

Issues Observation
Phase 2

Key Lessons

Production
Management
Supply Chain Teams
objectives
Competency and
Skills of the
Employees
Suppliers
management and
performance
Leadership in Supply
Chain
Proper Divisions of
Responsibilities

SCM Simulation

Page 26

Problem Areas

Issues Observation
Phase 1

Issues Observation
Phase 2

Key Lessons

Inventory Stock out in


Organizations
Excess Inventory in
Organizations
Purchasing
Management
Information
Management in
Organizations
Bullwhip effect in
Supply Chain
Organizations
Working in Silos

SCM Simulation

Page 27

Problem Areas

Issues Observation
Phase 1

Issues Observation
Phase 2

Key Lessons

Lack of Collaboration/
Communication
among Supply Chain
Partners
Trust within Supply
Chain Partners
Ethical Values of
Supply Chain Partners
Information
Management
Information Flow
among Supply Chain
Partners
Communication
among Supply Chain
Partners
SCM Simulation

Page 28

Issues and their Solutions (Home Assignment)


Issue

SCM Simulation

Solutions
Dos

Donts

Page 29

Issue

SCM Simulation

Solutions
Dos

Donts

Page 30

Issue

SCM Simulation

Solutions
Dos

Donts

Page 31

Issue

SCM Simulation

Solutions
Dos

Donts

Page 32

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