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have accomplished. Operators have invested heavily in building these systems on their
own dime; have hundreds of millions if not billions in capital to fund their projects, and
an army of engineers, business managers, and lawyers at their fingertips to make it
happen.
Carriers like to work with operators because they respect deep pockets and feel
comfortable the operator model presents a low risk profile, venues like to work with
them because of the minimal effort necessary to achieve returns, as well as the reduced
risk and bureaucratic profile, and vendors like to work with them because, well, they
have a lot of work going on at any given time and can keep good vendors in business.
The upper echelon of the wireless industry is a pretty darn small and tight knit
community that plays musical chairs across various organizations. If you get on their
good side and provide a much needed service or innovation operators can boost your
business up to the next level and if you get on their bad side you could get blacklisted
from ever doing business with just about everyone.
There are downsides to the operator owned model that are both apparent and not so
obvious. This model takes direct control, administration, and decision making over the
infrastructure out of the venue and carrier organizations hands. Insights into the form,
function, and potential for service add-ons are ambiguous and all at the discretion of the
operator which leaves the venue at the mercy of the operator for all issues concerning
the network infrastructure that resides in their house. The operator has a lot of leverage
over both carriers and venues hence other draw backs include a difficult path to system
reconfiguration, service add-on or adjustment once system optimization has been
commissioned and carrier approved. Just remember operators are only interested in
their bottom line and sometimes their interests dont align perfectly with either the venue
or the carrier, so like any landlord they can sometimes be difficult to come to terms with
because with ownership comes leverage.
Final Thoughts
In summary, carrier funding doesn't have to equal carrier ownership, operator funding
almost always equals operator ownership, and no matter the network ownership model
an enterprise venue selects there will always be a cost of doing business for the venue.
Lets not kid ourselves; there is always a time and resource allocation cost associated
with harmonizing internal stakeholders, issuing RFPs, inspecting service and product
deliverables, supporting, coordinating, and managing the rollout, and working with the
various stakeholders to make sure the venues needs are represented. The costs, risks,
returns, and system performance can be streamlined, if you have the right partners
guiding you from the start, but nothing precludes an organization from doing its
homework on the available options.
All in all a venue holds all the trump cards when it comes to negotiating a good deal for
them. The venue organization needs to remember that an alternative to a bad deal is to
negotiate for a better one. If carriers want to serve customers in that venue they have to
learn to play ball. The larger, more densely crowded and trafficked venues present a key
revenue opportunity to carriers that they cannot and will not forgo as long as the risks
are managed fairly well, and with so many vendor agnostic Neutral Host DAS
engineering and integration companies out there today it shouldn't be too difficult to
identify and hire an expert to work on your side. Getting the right talent to guide your
organization on the path toward the optimal system for your venue makes all the
difference between getting what you want vs getting what you thought you wanted
before you got it.
Finally I would love to hear your comments and feedback. If you know of a key funding
or ownership model out there that I omitted from this assessment, please sound off in
the comments. Cisco predicts 13x Data Traffic Growth from 2014-2020 and with north of
85% of all traffic generated inside buildings, in building coverage and capacity solutions
are more important now than anytime in the past. Despite the perception of market
saturation, the statistics on market penetration of these solutions vary from 1-2% which
means there is still a lot of greenfield left. Moreover as customers become more
educated and sophisticated they want all of their wireless services consolidated into a
future proof network infrastructure. Physical limitations for installation have become a
key driver in this new push and as we move toward embracing all fiber architectures we
might actually be able to have our cake and eat it too.