Software Process Improvement Plan

For instructions on using this template, please see Notes to Author/Template Instructions on page Error:
Reference source not found.

Notes on accessibility: This template has been tested and is best accessible with JAWS 11.0 or higher.
DiaCare
A company that provide better solutions for diabetes
<DiaCare Mobile App & DiaTrack/ DCMA&DT>

Software Process Improvement Plan
Revision 2.0
07/04/2015
Document Number: <documents configuration item control number>

Contact Number: <current contract number of company maintaining document>
CMS XLC
Table of Contents
Table of Contents
1. Introduction.................................................................................................................4
2. Overview......................................................................................................................4
3. Assumptions/Constraints/Risks...............................................................................4
3.1
Assumptions......................................................................................................4
3.2
Constraints.........................................................................................................4
3.3
Risks..................................................................................................................4
4. Process Review Background....................................................................................4

4.1
Process Review Methodology...........................................................................5
4.2
Process Review Findings and Recommendations............................................5
5. SPI Approach..............................................................................................................5
5.1
Goals.................................................................................................................5
5.2
Methodology......................................................................................................5
5.3
Roles and Responsibilities................................................................................5
Appendix...........................................................................................................................6
Acronyms..........................................................................................................................7
Glossary............................................................................................................................8
Referenced Documents...................................................................................................9
Record of Changes........................................................................................................10
Approvals........................................................................................................................11
Notes to the Author / Template Instructions...............................................................12
List of Figures
No table of figures entries found.
List of Tables
Table 1: Acronyms.............................................................................................................7
Software Process Improvement Plan Revision 2.0
CMS XLC
Table of Contents
Table 2: Glossary..............................................................................................................8
Table 3: Referenced Documents......................................................................................9
Table 4: Record of Changes...........................................................................................10
CMS XLC
Introduction
1. Introduction
The purpose of this document is to describe the Process improvement plan for software
designing process. This process improvement plan currently focuses on human resource
management process. Details on the purpose, task and responsibilities for executing the
process improvement plan can be seen. The purpose of this document also helps give details
on how the project will be delivered and shows the gain that will be realized.
2. Overview
The aim of this project is to help diabetes control their blood sugar level efficiently. The project
also exploits an opportunity for measurement of blood sugar in a more convenient way. As lots
diabetics are not even aware of having the sickness, this project also helps increase the
awareness. The criteria for success is the diabetics must make an effort to use the product if not
the company cant do anything about it. The human resource management process plays a
important role in organizing, structuring and staffing during the project. The company has been
running since 1998 and hoping able to continuously assist diabetics in solving their problem.
3. Assumptions/Constraints/Risks
3.1
Assumptions
Increase the performance of the process that implements software process

improvement plan.
Process are done in a more time efficient way.
Staff not motivated and idle or lounge lazily.
3.2
Constraints
Lack of financial support due to project is still ongoing and no revenue.
3.3
Risks
Implementation of the software process improvement plan might causes more error and
mistakes as everyone is too busy focusing on the implementation.
The proposed mitigation strategy would be keep the implementation of the software
process improvement plan simple which will reduce confusing or chaotic situation while
implementing.
CMS XLC
Introduction
4. Process Review Background

Auditing has been conducted during the software designing process to ascertain how far the
financial statement presents a true and fair view. By auditing, the company project avoided few
risk such as inability to keep-up with time-specific deadlines and presence of team personnel
who are not qualified for the project.
While managing the human resource in the company, faces of unmotivated staff due to
repetition work can be seen throughout the company. The person in charge is out of idea which
led up to the development of the software process improvement plan.
4.1
Process Review Methodology
The methodology that was used by the company is kaizen which can be easier to implement
than other methodologies. Other methodologies require more radical changes in short term
which can increase chances of rebel and require more robust change management skill. Kaizen
focuses on the people aspects of improvement, requiring some discipline and acceptance of
change for improvement. It also addresses management ability to manage change and seeks to
put into place a culture of continuous improvement. Kaizen does this through focusing on
teamwork, personal discipline, morale, quality circles and communications to facilitate
suggestion for improvement.
4.2
Process Review Findings and Recommendations
Human resource management process in the company was reviewed. Targeted area for
improvement is skill acquisition and provision. Through the review, company found out that few
staffs that produce good results in their works are not motivated and idle or lounge lazily.
Company also realizes that it was due to the repetition work that makes them feel bored and
tired than usual. This provides an opportunity for improvement.
Recommendation: Provide training to give staffs more skills to apply at work that could lead to
different work assignment. Staffs are allowed to trade jobs with people in their firm to reduce
repetitive task. Staffs are also allowed to listen to music while doing their task as music helps
relieve stress and work as entertainment. Research also shows that one can expect benefits of
better memory and mental sharpness.
5. SPI Approach
Interesting trainings sections that last for at least 1 month will be provided to senior staffs to
have a change of pace and gives them some rest which might also result in better cooperation
and teamwork among the staff.
The company will announce few new rules will be implemented in the following week. Rule such
as allowing staffs to listen music while doing work is included. Staffs are given 1 whole week
time to ask question regarding the new rules. Staffs are able to send a letter of rejection on the
new rules following with their reason. If reasonable, company might not establish the rules and
take a different approach.
CMS XLC
Introduction
5.1
-
Goals
Increase the capabilities and knowledge of staffs.

Cooperation between staffs to provide a user friendly working environment.
Have more understanding on the personality of the staff
Reduces fatigue and boredom of the staffs and motivate them to do their task.
Removes unnecessary individual
5.2
Methodology
By providing trainings to the staffs, company is able to increase the capabilities and knowledge
of its workers. The collaboration between the staff to complete their given training will also
results in improved teamwork and friendship among the staffs. The company is also able to
have more understanding on the personality of the staff with help of observation and few
personality tests during the training. Listening to music can reduce fatigue and boredom of the
staffs and motivate them to do their work. Progression of the staffs are recorded for further use
in the company
5.3
Roles and Responsibilities
Roles
Responsibilities
Human Resource Manager
Organize the training camps

Fired unproductive and unmotivated
individual
Vice Human Resource Manager
Observe and write report for each staff
Chief Executive Officer (CEO)
Observe the entire thing and make

decision
Human Resources Recruitment Analyst

(HRRA)
Ensures accurate and complete

recruitment and selection guidelines
and procedures
Affirmative Action and Compliance Officer

(AACO)
Monitor staff recruitment activity and

ensures affirmative action guidelines
followed for research within the
organization
CMS XLC
Acronyms
Appendix
Instructions: Utilize appendices to facilitate ease of use and maintenance of the SPIP.
Each appendix should be referenced in the main body of the document where that
information would normally have been provided.
CMS XLC
Acronyms
Acronyms
Acronym
Literal Translation
DiaCare
Diabetes Care Hormone Clinic
SRS
Software Requirement Specification
DiaSmart
Is a device that made from acetone breathalyzer
GPS
Global Position System
IEEE
Institute of Electrical and Electronics Engineers
User
People who interacts with the iPhone application
Table 1: Acronyms
CMS XLC
Acronyms
Glossary
Term
Definition
Table 2: Glossary
CMS XLC
Acronyms
Referenced Documents
Document Name
Document Number and/or URL
Issuance Date
Table 3: Referenced Documents
10
CMS XLC
Acronyms
Record of Changes
Instructions: Use the table below to record information regarding changes made to the
document over time.
Version
Numbe
r
0001
Date
Author/Owner
4 April
2015
Khoo Chun Qhai
Description of Change
Yap Yue Yang
Table 4: Record of Changes
11
CMS XLC
Acronyms
Approvals
Instructions: Obtain signature approval of the final document from the delivering organizations
Approving Authority, the primary CMS recipient (i.e., generally the Government Task Leader
(GTL), and the Business Owner. Additional signature lines may be added as needed.
The undersigned acknowledge that they have reviewed the Software Process Improvement
Plan and agree with the information presented within this document. Changes to this Software
Process Improvement Plan will be coordinated with, and approved by, the undersigned, or their
designated representatives.
Signature:
Date:
Print Name:
Title:
Role:
Submitting Organizations Approving Authority
Signature:
Date:
Print Name:
Title:
Role:
CMS Approving Authority
Signature:
Date:
Print Name:
Title:
Role:
CMS Business Owner
12

Software Process Improvement Plan

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Software Process Improvement Plan

Uploaded by

Copyright:

Available Formats

For instructions on using this template, please see Notes to Author/Template Instructions on page Error:

Reference source not found.

<DiaCare Mobile App & DiaTrack/ DCMA&DT>

Document Number: <documents configuration item control number>

4. Process Review Background....................................................................................4

Process Review Methodology...........................................................................5

Process Review Findings and Recommendations............................................5

Roles and Responsibilities................................................................................5

<DiaCare Mobile App & DiaTrack/ DCMA&DT>