SMSC 4.2 Alarms Rev 0.1

DRAFT
SMSC 4.2
Alarm Reference Manual
P/N 10-000-1050
March 07
Issue 1, Rev. 0.1
DRAFT
Notice
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OpenView and DL 580 are registered trademarks of Hewlett-Packard Development Company, L.P.
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DRAFT
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www.comverse.com
DRAFT
Table of Contents
1
Introduction to Alarms.............................................................................. 1
1.1
Alarms Overview ............................................................................................................... 2
1.2
Alarm Agents...................................................................................................................... 3
1.3
Alarm Format ..................................................................................................................... 4
1.4
Alarm Notification ............................................................................................................. 5
1.5
Unit EMS Access ................................................................................................................ 6
1.6
Alarm Fields Description.................................................................................................. 7
1.7
Alarms by Unit................................................................................................................. 10
SMSC SNMP Traps ...................................................................................... 12
2.1
SMSC SNMP Traps Overview....................................................................................... 13
2.2
SMSC Component Traps ................................................................................................ 14
2.3
SMSC Connection Traps ................................................................................................. 16
2.4
SMSC Database Traps ..................................................................................................... 19
2.5
SMSC Generic Traps........................................................................................................ 20
2.6
SMSC Application Specific Traps ................................................................................. 21
2.6.1
CCS-EI Traps..................................................................................................................... 21
2.6.2
OMAP Traps ..................................................................................................................... 21
2.7
SMSC Trap Varbinds....................................................................................................... 23
2.8
Cluster Traps..................................................................................................................... 26
Hardware Agent Alarms ........................................................................ 29
3.1
Hardware Agent Alarms Overview ............................................................................. 30
3.2
EMC Alarms...................................................................................................................... 31
3.2.1
Alarm 3030202 .................................................................................................................. 31
3.2.2
Alarm 3030203 .................................................................................................................. 31
3.2.3
Alarm 3030204 (Log only) .............................................................................................. 32
3.2.4
Alarm 3030205 (Log only) .............................................................................................. 32
3.2.5
Alarm 3030210 (Log only) .............................................................................................. 33
3.2.6
Alarm 3030211 (Log only) .............................................................................................. 33
3.2.7
Alarm 3030212 (Log only) .............................................................................................. 33
3.2.8
Alarm 3030215 .................................................................................................................. 34
3.2.9
Alarm 3030239 .................................................................................................................. 34
3.2.10
Alarm 3030240 .................................................................................................................. 35
3.2.11
Alarm 3030241 (Log only) .............................................................................................. 35
SMSC 4.2 Alarm Reference Manual

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3.2.12
Alarm 3030247 .................................................................................................................. 36
3.2.13
Alarm 3030250 .................................................................................................................. 36
3.2.14
Alarm 3030251 (Log only) .............................................................................................. 36
3.2.15
Alarm 3030402 (Log only) .............................................................................................. 37
3.2.16
Alarm 3030403 .................................................................................................................. 37
3.2.17
Alarm 3030406 (Log only) .............................................................................................. 38
3.2.18
Alarm 3030407 (Log only) .............................................................................................. 38
3.2.19
Alarm 3030408 .................................................................................................................. 38
3.2.20
Alarm 3030409 (Log only) .............................................................................................. 39
3.2.21
Alarm 3030410 (Log only) .............................................................................................. 39
3.2.22
Alarm 3030411 .................................................................................................................. 40
3.2.23
Alarm 3030412 .................................................................................................................. 40
3.2.24
Alarm 3030413 .................................................................................................................. 41
3.2.25
Alarm 3030414 .................................................................................................................. 41
3.2.26
Alarm 3030415 .................................................................................................................. 42
3.2.27
Alarm 3030416 (Log only) .............................................................................................. 42
3.2.28
Alarm 3030501 .................................................................................................................. 42
3.2.29
Alarm 3030503 .................................................................................................................. 43
3.2.30
Alarm 3030508 .................................................................................................................. 44
3.2.31
Alarm 3030509 .................................................................................................................. 44
3.2.32
Alarm 3030510 .................................................................................................................. 45
3.2.33
Alarm 3030512 .................................................................................................................. 45
3.2.34
Alarm 3030513 .................................................................................................................. 46
3.2.35
Alarm 3030524 .................................................................................................................. 46
3.2.36
Alarm 3030526 .................................................................................................................. 47
3.2.37
Alarm 3030528 .................................................................................................................. 48
3.2.38
Alarm 3030601 .................................................................................................................. 48
3.2.39
Alarm 3030602 .................................................................................................................. 49
3.2.40
Alarm 3030603 .................................................................................................................. 49
3.2.41
Alarm 3030604 .................................................................................................................. 50
3.2.42
Alarm 3030605 .................................................................................................................. 50
3.2.43
Alarm 3030607 .................................................................................................................. 51
3.2.44
Alarm 3030608 .................................................................................................................. 51
3.2.45
Alarm 3030612 .................................................................................................................. 52
3.2.46
Alarm 3030613 .................................................................................................................. 52
3.2.47
Alarm 3030614 .................................................................................................................. 53
3.2.48
Alarm 3030615 .................................................................................................................. 53
3.2.49
Alarm 3030616 .................................................................................................................. 54
3.2.50
Alarm 3030617 .................................................................................................................. 54

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3.2.51
Alarm 3030618 .................................................................................................................. 55
3.2.52
Alarm 3030619 .................................................................................................................. 55
3.2.53
Alarm 3030620 .................................................................................................................. 56
3.2.54
Alarm 3030622 .................................................................................................................. 56
3.2.55
Alarm 3030629 .................................................................................................................. 57
3.2.56
Alarm 3030633 .................................................................................................................. 57
3.2.57
Alarm 3030639 .................................................................................................................. 58
3.2.58
Alarm 3030640 .................................................................................................................. 59
3.2.59
Alarm 3030641 .................................................................................................................. 59
3.2.60
Alarm 3030653 .................................................................................................................. 60
3.2.61
Alarm 3030654 .................................................................................................................. 61
3.2.62
Alarm 3030655 .................................................................................................................. 61
3.2.63
Alarm 3030656 .................................................................................................................. 62
3.2.64
Alarm 3030658 .................................................................................................................. 62
3.2.65
Alarm 3030659 .................................................................................................................. 63
3.2.66
Alarm 3030660 .................................................................................................................. 63
3.2.67
Alarm 3030702 .................................................................................................................. 64
3.2.68
Alarm 3030704 .................................................................................................................. 64
3.2.69
Alarm 3030709 .................................................................................................................. 65
3.2.70
Alarm 3030714 .................................................................................................................. 65
3.2.71
Alarm 3030730 .................................................................................................................. 66
3.2.72
Alarm 3030731 .................................................................................................................. 66
3.2.73
Alarm 3030805 .................................................................................................................. 67
3.2.74
Alarm 3030806 .................................................................................................................. 67
3.2.75
Alarm 3030809 .................................................................................................................. 68
3.2.76
Alarm 3030816 .................................................................................................................. 68
3.2.77
Alarm 3030821 .................................................................................................................. 69
3.2.78
Alarm 3030822 .................................................................................................................. 69
3.2.79
Alarm 3030823 .................................................................................................................. 70
3.2.80
Alarm 3030824 .................................................................................................................. 70
3.2.81
Alarm 3030825 .................................................................................................................. 71
3.2.82
Alarm 3030830 (Log only) .............................................................................................. 71
3.2.83
Alarm 3030832 .................................................................................................................. 71
3.2.84
Alarm 3030833 (Log only) .............................................................................................. 72
3.2.85
Alarm 3030834 .................................................................................................................. 72
3.2.86
Alarm 3031002 .................................................................................................................. 73
3.2.87
Alarm 3031046 .................................................................................................................. 73
3.2.88
Alarm 3031110 .................................................................................................................. 74
3.2.89
Alarm 3031124 .................................................................................................................. 74

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3.2.90
Alarm 3031142 .................................................................................................................. 75
3.2.91
Alarm 3031172 .................................................................................................................. 75
3.2.92
Alarm 3031232 .................................................................................................................. 76
3.2.93
Alarm 3032121 .................................................................................................................. 77
3.2.94
Alarm 3032122 .................................................................................................................. 77
3.2.95
Alarm 3032131 .................................................................................................................. 78
3.2.96
Alarm 3032168 .................................................................................................................. 78
3.2.97
Alarm 3032169 .................................................................................................................. 79
3.2.98
Alarm 3032190 .................................................................................................................. 79
3.2.99
Alarm 3032238 .................................................................................................................. 80
3.2.100
Alarm 3032239 .................................................................................................................. 80
3.2.101
Alarm 3032243 .................................................................................................................. 81
3.2.102
Alarm 3032253 .................................................................................................................. 81
3.2.103
Alarm 3032403 .................................................................................................................. 82
3.2.104
Alarm 3035708 .................................................................................................................. 82
3.2.105
Alarm 3035723 .................................................................................................................. 83
3.2.106
Alarm 3035749 .................................................................................................................. 84
3.2.107
Alarm 3035750 .................................................................................................................. 84
3.2.108
Alarm 3037004 .................................................................................................................. 85
3.2.109
Alarm 3037061 .................................................................................................................. 85
3.2.110
Alarm 3037062 .................................................................................................................. 86
3.2.111
Alarm 3037075 .................................................................................................................. 86
3.2.112
Alarm 3037076 .................................................................................................................. 87
3.2.113
Alarm 3037102 .................................................................................................................. 87
3.2.114
Alarm 3037113 .................................................................................................................. 88
3.2.115
Alarm 3037122 .................................................................................................................. 88
3.2.116
Alarm 3037123 .................................................................................................................. 89
3.2.117
Alarm 3037315 .................................................................................................................. 89
3.2.118
Alarm 3037339 .................................................................................................................. 90
3.2.119
Alarm 3039062 .................................................................................................................. 91
3.2.120
Alarm 3039063 .................................................................................................................. 91
3.2.121
Alarm 3039065 (Log only) .............................................................................................. 92
3.2.122
Alarm 3039066 (Log only) .............................................................................................. 92
3.2.123
Alarm 3039069 .................................................................................................................. 93
3.2.124
Alarm 3039070 .................................................................................................................. 93
3.2.125
Alarm 3039071 (Log only) .............................................................................................. 94
3.2.126
Alarm 3039073 (Log only) .............................................................................................. 94
3.2.127
Alarm 3039074 .................................................................................................................. 94
3.2.128
Alarm 3039075 (Log only) .............................................................................................. 95

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3.2.129
Alarm 3039076 (Log only) .............................................................................................. 95
3.2.130
Alarm 3039077 (Log only) .............................................................................................. 96
3.2.131
Alarm 3039079 .................................................................................................................. 96
3.2.132
Alarm 3039090 (Log only) .............................................................................................. 96
3.2.133
Alarm 3039091 (Log only) .............................................................................................. 97
3.2.134
Alarm 3039092 (Log only) .............................................................................................. 97
3.2.135
Alarm 3039094 .................................................................................................................. 98
3.2.136
Alarm 3039103 .................................................................................................................. 98
3.2.137
Alarm 3039134 (Log only) .............................................................................................. 99
3.2.138
Alarm 3039148 .................................................................................................................. 99
3.2.139
Alarm 3039149 ................................................................................................................ 100
3.2.140
Alarm 3039150 ................................................................................................................ 100
3.2.141
Alarm 3039151 (Log only) ............................................................................................ 101
3.2.142
Alarm 3039152 ................................................................................................................ 101
3.2.143
Alarm 3039153 ................................................................................................................ 101
3.2.144
Alarm 3039154 ................................................................................................................ 102
3.2.145
Alarm 3039155 ................................................................................................................ 103
3.2.146
Alarm 3039156 ................................................................................................................ 103
3.2.147
Alarm 3039157 ................................................................................................................ 104
3.2.148
Alarm 3039158 ................................................................................................................ 104
3.2.149
Alarm 3039159 ................................................................................................................ 105
3.2.150
Alarm 3039160 ................................................................................................................ 105
3.2.151
Alarm 3039161 ................................................................................................................ 106
3.2.152
Alarm 3039162 (Log only) ............................................................................................ 107
3.2.153
Alarm 3039163 ................................................................................................................ 107
3.2.154
Alarm 3039164 ................................................................................................................ 108
3.2.155
Alarm 3039165 ................................................................................................................ 108
3.2.156
Alarm 3039166 ................................................................................................................ 109
3.2.157
Alarm 3039167 ................................................................................................................ 110
3.2.158
Alarm 3039169 ................................................................................................................ 110
3.2.159
Alarm 3039170 ................................................................................................................ 110
3.3
Langley 4 Alarms ........................................................................................................... 112
3.3.1
Alarm 4090101 ................................................................................................................ 112
3.3.2
Alarm 4090102 ................................................................................................................ 112
3.3.3
Alarm 4090103 ................................................................................................................ 112
3.3.4
Alarm 4090104 ................................................................................................................ 113
3.3.5
Alarm 4090105 ................................................................................................................ 113
3.3.6
Alarm 4090106 ................................................................................................................ 114
3.3.7
Alarm 4090107 ................................................................................................................ 114

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3.3.8
Alarm 4090108 ................................................................................................................ 115
3.3.9
Alarm 4090109 ................................................................................................................ 115
3.3.10
Alarm 4090110 ................................................................................................................ 116
3.3.11
Alarm 4090111 ................................................................................................................ 116
3.3.12
Alarm 4090112 ................................................................................................................ 117
3.3.13
Alarm 4090113 ................................................................................................................ 117
3.3.14
Alarm 4090114 ................................................................................................................ 118
3.3.15
Alarm 4090115 ................................................................................................................ 118
3.3.16
Alarm 4090116 ................................................................................................................ 118
3.3.17
Alarm 4090117 ................................................................................................................ 119
3.3.18
Alarm 4090118 ................................................................................................................ 119
3.3.19
Alarm 4090119 ................................................................................................................ 120
3.3.20
Alarm 4090120 ................................................................................................................ 120
3.3.21
Alarm 4090121 ................................................................................................................ 121
3.3.22
Alarm 4090122 ................................................................................................................ 121
3.3.23
Alarm 4090123 ................................................................................................................ 122
3.3.24
Alarm 4090125 ................................................................................................................ 122
3.3.25
Alarm 4090126 ................................................................................................................ 123
3.3.26
Alarm 4090127 ................................................................................................................ 124
3.3.27
Alarm 4090128 ................................................................................................................ 125
3.3.28
Alarm 4090129 ................................................................................................................ 125
3.3.29
Alarm 4090130 ................................................................................................................ 126
3.3.30
Alarm 4090131 ................................................................................................................ 127
3.3.31
Alarm 4090132 ................................................................................................................ 128
3.3.32
Alarm 4090133 ................................................................................................................ 128
3.3.33
Alarm 4090134 ................................................................................................................ 129
3.3.34
Alarm 4090135 ................................................................................................................ 129
3.3.35
Alarm 4090136 ................................................................................................................ 130
3.3.36
Alarm 4090137 ................................................................................................................ 130
3.3.37
Alarm 4090138 ................................................................................................................ 131
3.3.38
Alarm 4090139 ................................................................................................................ 131
3.3.39
Alarm 4090140 ................................................................................................................ 132
3.3.40
Alarm 4090141 ................................................................................................................ 132
3.3.41
Alarm 4090142 ................................................................................................................ 133
3.3.42
Alarm 4090143 ................................................................................................................ 133
3.3.43
Alarm 4090144 ................................................................................................................ 134
3.3.44
Alarm 4090145 ................................................................................................................ 134
3.3.45
Alarm 4090146 ................................................................................................................ 135
3.3.46
Alarm 4090147 ................................................................................................................ 135

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3.3.47
Alarm 4090148 ................................................................................................................ 135
3.3.48
Alarm 4090149 ................................................................................................................ 136
3.3.49
Alarm 4090150 ................................................................................................................ 136
3.3.50
Alarm 4090151 ................................................................................................................ 137
3.3.51
Alarm 4090152 ................................................................................................................ 138
3.3.52
Alarm 4090153 ................................................................................................................ 138
3.3.53
Alarm 4090154 ................................................................................................................ 139
3.3.54
Alarm 4090155 ................................................................................................................ 139
3.3.55
Alarm 4090156 ................................................................................................................ 140
3.3.56
Alarm 4090157 ................................................................................................................ 141
3.4
LSI Alarms....................................................................................................................... 142
3.4.1
Alarm 3080001 ................................................................................................................ 142
3.4.2
Alarm 3080003 ................................................................................................................ 142
3.4.3
Alarm 3080004 ................................................................................................................ 142
3.4.4
Alarm 3080005 ................................................................................................................ 143
3.4.5
Alarm 3080006 ................................................................................................................ 143
3.4.6
Alarm 3080007 ................................................................................................................ 144
3.4.7
Alarm 3080008 ................................................................................................................ 144
3.4.8
Alarm 3080009 ................................................................................................................ 145
3.4.9
Alarm 3080010 ................................................................................................................ 145
3.4.10
Alarm 3080011 ................................................................................................................ 145
3.4.11
Alarm 3080012 ................................................................................................................ 146
3.4.12
Alarm 3080013 ................................................................................................................ 146
3.4.13
Alarm 3080014 ................................................................................................................ 147
3.4.14
Alarm 3080019 ................................................................................................................ 147
3.4.15
Alarm 3080022 ................................................................................................................ 148
3.4.16
Alarm 3080050 ................................................................................................................ 148
3.4.17
Alarm 3080051 ................................................................................................................ 149
3.4.18
Alarm 3080052 ................................................................................................................ 149
3.4.19
Alarm 3080054 ................................................................................................................ 149
3.4.20
Alarm 3080059 ................................................................................................................ 150
3.4.21
Alarm 3080067 ................................................................................................................ 150
3.4.22
Alarm 3080068 ................................................................................................................ 151
3.4.23
Alarm 3080069 ................................................................................................................ 151
3.4.24
Alarm 3080070 ................................................................................................................ 152
3.4.25
Alarm 3080071 ................................................................................................................ 152
3.4.26
Alarm 3080073 ................................................................................................................ 153
3.4.27
Alarm 3080074 ................................................................................................................ 153
3.4.28
Alarm 3080075 ................................................................................................................ 154

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3.4.29
Alarm 3080096 ................................................................................................................ 154
3.4.30
Alarm 3080098 ................................................................................................................ 155
3.4.31
Alarm 3080099 ................................................................................................................ 155
3.4.32
Alarm 3080128 ................................................................................................................ 155
3.4.33
Alarm 3080129 ................................................................................................................ 156
3.4.34
Alarm 3080130 ................................................................................................................ 156
3.4.35
Alarm 3080131 ................................................................................................................ 157
3.4.36
Alarm 3080132 ................................................................................................................ 157
3.4.37
Alarm 3080133 ................................................................................................................ 158
3.4.38
Alarm 3080134 ................................................................................................................ 158
3.4.39
Alarm 3080135 ................................................................................................................ 158
3.4.40
Alarm 3080136 ................................................................................................................ 159
3.4.41
Alarm 3080144 ................................................................................................................ 159
3.4.42
Alarm 3080145 ................................................................................................................ 160
3.4.43
Alarm 3080146 ................................................................................................................ 160
3.4.44
Alarm 3080147 ................................................................................................................ 161
3.4.45
Alarm 3080150 ................................................................................................................ 161
3.4.46
Alarm 3080151 ................................................................................................................ 162
3.4.47
Alarm 3080152 ................................................................................................................ 162
3.4.48
Alarm 3080153 ................................................................................................................ 162
3.4.49
Alarm 3080157 ................................................................................................................ 163
3.4.50
Alarm 3080176 ................................................................................................................ 163
3.4.51
Alarm 3080177 ................................................................................................................ 164
3.4.52
Alarm 3080178 ................................................................................................................ 164
3.4.53
Alarm 3080179 ................................................................................................................ 165
3.4.54
Alarm 3080180 ................................................................................................................ 165
3.4.55
Alarm 3080181 ................................................................................................................ 166
3.4.56
Alarm 3080320 ................................................................................................................ 166
3.4.57
Alarm 3080321 ................................................................................................................ 167
3.4.58
Alarm 3080322 ................................................................................................................ 167
3.4.59
Alarm 3080323 ................................................................................................................ 167
3.4.60
Alarm 3080324 ................................................................................................................ 168
3.4.61
Alarm 3080325 ................................................................................................................ 168
3.4.62
Alarm 3080326 ................................................................................................................ 169
3.4.63
Alarm 3080327 ................................................................................................................ 169
3.4.64
Alarm 3080328 ................................................................................................................ 170
3.4.65
Alarm 3080329 ................................................................................................................ 170
3.4.66
Alarm 3080331 ................................................................................................................ 171
3.4.67
Alarm 3080332 ................................................................................................................ 171

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3.4.68
Alarm 3080333 ................................................................................................................ 171
3.4.69
Alarm 3080334 ................................................................................................................ 172
3.4.70
Alarm 3080335 ................................................................................................................ 172
3.4.71
Alarm 3080336 ................................................................................................................ 173
3.4.72
Alarm 3080337 ................................................................................................................ 173
3.4.73
Alarm 3080338 ................................................................................................................ 174
3.4.74
Alarm 3080339 ................................................................................................................ 174
3.4.75
Alarm 3080340 ................................................................................................................ 175
3.4.76
Alarm 3080384 ................................................................................................................ 175
3.4.77
Alarm 3080389 ................................................................................................................ 175
3.4.78
Alarm 3080392 ................................................................................................................ 176
3.4.79
Alarm 3080393 ................................................................................................................ 176
3.4.80
Alarm 3080394 ................................................................................................................ 177
3.4.81
Alarm 3080400 ................................................................................................................ 177
3.4.82
Alarm 3080401 ................................................................................................................ 178
3.4.83
Alarm 3080402 ................................................................................................................ 178
3.4.84
Alarm 3080405 ................................................................................................................ 178
3.4.85
Alarm 3080406 ................................................................................................................ 179
3.4.86
Alarm 3080407 ................................................................................................................ 179
3.4.87
Alarm 3080408 ................................................................................................................ 180
3.4.88
Alarm 3080409 ................................................................................................................ 180
3.4.89
Alarm 3080410 ................................................................................................................ 180
3.4.90
Alarm 3080411 ................................................................................................................ 181
3.4.91
Alarm 3080412 ................................................................................................................ 181
3.4.92
Alarm 3080413 ................................................................................................................ 182
3.4.93
Alarm 3080414 ................................................................................................................ 182
3.4.94
Alarm 3080416 ................................................................................................................ 183
3.4.95
Alarm 3080419 ................................................................................................................ 183
3.4.96
Alarm 3080420 ................................................................................................................ 183
3.4.97
Alarm 3080422 ................................................................................................................ 184
3.4.98
Alarm 3080423 ................................................................................................................ 184
3.4.99
Alarm 3080424 ................................................................................................................ 185
3.4.100
Alarm 3080425 ................................................................................................................ 185
3.4.101
Alarm 3080432 ................................................................................................................ 186
3.4.102
Alarm 3080434 ................................................................................................................ 186
3.4.103
Alarm 3080435 ................................................................................................................ 186
3.4.104
Alarm 3080436 ................................................................................................................ 187
3.4.105
Alarm 3080437 ................................................................................................................ 187
3.4.106
Alarm 3080438 ................................................................................................................ 188

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3.4.107
Alarm 3080439 ................................................................................................................ 188
3.4.108
Alarm 3080440 ................................................................................................................ 189
3.4.109
Alarm 3080441 ................................................................................................................ 189
3.4.110
Alarm 3080519 ................................................................................................................ 189
3.4.111
Alarm 3080520 ................................................................................................................ 190
3.4.112
Alarm 3080521 ................................................................................................................ 190
3.4.113
Alarm 3080522 ................................................................................................................ 191
3.4.114
Alarm 3080644 ................................................................................................................ 191
3.4.115
Alarm 3080645 ................................................................................................................ 192
3.4.116
Alarm 3080700 ................................................................................................................ 192
3.4.117
Alarm 3080701 ................................................................................................................ 192
3.4.118
Alarm 3080702 ................................................................................................................ 193
3.4.119
Alarm 3080800 ................................................................................................................ 193
3.4.120
Alarm 3080801 ................................................................................................................ 194
3.4.121
Alarm 3080806 ................................................................................................................ 194
3.4.122
Alarm 3080807 ................................................................................................................ 194
3.4.123
Alarm 3080808 ................................................................................................................ 195
3.4.124
Alarm 3080809 ................................................................................................................ 195
3.5
Netra 240/440 Hardware Alarms (OnGuard Agent) .............................................. 197
3.5.1
Alarm 2112042 ................................................................................................................ 197
3.5.2
Alarm 2112043 ................................................................................................................ 197
3.5.3
Alarm 2112044 ................................................................................................................ 198
3.5.4
Alarm 2112045 ................................................................................................................ 198
3.5.5
Alarm 2112046 ................................................................................................................ 198
3.5.6
Alarm 2112047 ................................................................................................................ 199
3.5.7
Alarm 2112048 ................................................................................................................ 199
3.5.8
Alarm 2112049 ................................................................................................................ 200
3.5.9
Alarm 2112050 ................................................................................................................ 200
3.5.10
Alarm 2112051 ................................................................................................................ 201
3.5.11
Alarm 2112052 ................................................................................................................ 201
3.5.12
Alarm 2112053 ................................................................................................................ 202
3.5.13
Alarm 2112054 ................................................................................................................ 202
3.5.14
Alarm 2112055 ................................................................................................................ 202
3.5.15
Alarm 2112056 ................................................................................................................ 203
3.5.16
Alarm 2112057 ................................................................................................................ 203
3.5.17
Alarm 2112058 ................................................................................................................ 204
3.5.18
Alarm 2112059 ................................................................................................................ 204
3.5.19
Alarm 2112060 ................................................................................................................ 205
3.5.20
Alarm 2112061 ................................................................................................................ 205

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3.5.21
Alarm 2112062 ................................................................................................................ 206
3.5.22
Alarm 2112063 ................................................................................................................ 206
3.5.23
Alarm 2112064 ................................................................................................................ 207
3.5.24
Alarm 2112065 ................................................................................................................ 207
3.5.25
Alarm 2112066 ................................................................................................................ 208
3.5.26
Alarm 2112067 ................................................................................................................ 208
3.5.27
Alarm 2112068 ................................................................................................................ 208
3.5.28
Alarm 2112069 ................................................................................................................ 209
3.5.29
Alarm 2112070 ................................................................................................................ 209
3.5.30
Alarm 2112071 ................................................................................................................ 210
3.5.31
Alarm 2112072 ................................................................................................................ 210
3.5.32
Alarm 2112073 ................................................................................................................ 211
3.5.33
Alarm 2112074 ................................................................................................................ 211
3.5.34
Alarm 2112075 ................................................................................................................ 211
3.5.35
Alarm 2112076 ................................................................................................................ 212
3.5.36
Alarm 2112077 ................................................................................................................ 212
3.5.37
Alarm 2112078 ................................................................................................................ 213
3.5.38
Alarm 2112079 ................................................................................................................ 213
3.5.39
Alarm 2112080 ................................................................................................................ 214
3.5.40
Alarm 2112081 ................................................................................................................ 214
3.5.41
Alarm 2112082 ................................................................................................................ 215
3.5.42
Alarm 2112083 ................................................................................................................ 215
3.5.43
Alarm 2112084 ................................................................................................................ 215
3.5.44
Alarm 2112085 ................................................................................................................ 216
3.5.45
Alarm 2112086 ................................................................................................................ 216
3.5.46
Alarm 2112087 ................................................................................................................ 217
3.5.47
Alarm 2112088 ................................................................................................................ 217
3.5.48
Alarm 2112089 ................................................................................................................ 218
3.5.49
Alarm 2112090 ................................................................................................................ 218
3.5.50
Alarm 2112091 ................................................................................................................ 218
3.5.51
Alarm 2112092 ................................................................................................................ 219
3.5.52
Alarm 2112093 ................................................................................................................ 219
3.5.53
Alarm 2112094 ................................................................................................................ 220
3.5.54
Alarm 2112095 ................................................................................................................ 220
3.5.55
Alarm 2112096 ................................................................................................................ 221
3.5.56
Alarm 2112097 ................................................................................................................ 221
3.5.57
Alarm 2112098 ................................................................................................................ 222
3.5.58
Alarm 2112099 ................................................................................................................ 222
3.5.59
Alarm 2112100 ................................................................................................................ 223

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3.5.60
Alarm 2112101 ................................................................................................................ 223
3.5.61
Alarm 2112102 ................................................................................................................ 223
3.5.62
Alarm 2112103 ................................................................................................................ 224
3.5.63
Alarm 2112104 ................................................................................................................ 224
3.5.64
Alarm 2112105 ................................................................................................................ 225
3.5.65
Alarm 2112106 ................................................................................................................ 225
3.5.66
Alarm 2112107 ................................................................................................................ 226
3.6
Q-Logic Alarms .............................................................................................................. 227
3.6.1
Alarm 2990000 ................................................................................................................ 227
3.6.2
Alarm 2990101 ................................................................................................................ 227
3.6.3
Alarm 2990102 ................................................................................................................ 227
3.6.4
Alarm 2990103 ................................................................................................................ 227
3.6.5
Alarm 2990104 ................................................................................................................ 228
3.6.6
Alarm 2990105 ................................................................................................................ 228
3.6.7
Alarm 2990106 ................................................................................................................ 228
3.6.8
Alarm 2990107 ................................................................................................................ 229
3.6.9
Alarm 2990108 ................................................................................................................ 229
3.6.10
Alarm 2990109 ................................................................................................................ 229
3.6.11
Alarm 2990110 ................................................................................................................ 230
3.6.12
Alarm 2990111 ................................................................................................................ 230
3.6.13
Alarm 2990112 ................................................................................................................ 230
3.6.14
Alarm 2990113 ................................................................................................................ 230
3.6.15
Alarm 2990114 ................................................................................................................ 231
3.6.16
Alarm 2990115 ................................................................................................................ 231
3.6.17
Alarm 2990301 ................................................................................................................ 231
3.6.18
Alarm 2990401 ................................................................................................................ 232
3.6.19
Alarm 2990402 ................................................................................................................ 232
3.6.20
Alarm 2990403 ................................................................................................................ 232
3.6.21
Alarm 2990404 ................................................................................................................ 233
3.6.22
Alarm 2990405 ................................................................................................................ 233
3.6.23
Alarm 2990501 ................................................................................................................ 233
3.6.24
Alarm 2990502 ................................................................................................................ 234
3.6.25
Alarm 2990503 ................................................................................................................ 234
3.6.26
Alarm 2990504 ................................................................................................................ 234
3.6.27
Alarm 2990505 ................................................................................................................ 234
3.6.28
Alarm 2990601 (Q-Logic - Port status has changes to unknown with bypassed
state.) ................................................................................................................................ 235
3.6.29
Alarm 2990601 (Q-Logic - Port status has changes to unknown with diagnostics
state.) ................................................................................................................................ 235

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3.6.30
Alarm 2990601 (Q-Logic - Port status has changes to unknown with offline state.)
........................................................................................................................................... 235
3.6.31
Alarm 2990601 (Q-Logic - Port status has changes to unknown with online
state.) ................................................................................................................................ 236
3.6.32
Alarm 2990601 (Q-Logic - Port status has changes to unknown with unknown
state.) ................................................................................................................................ 236
3.6.33
Alarm 2990602 (Q-Logic - Port status has changes to unused with bypassed
state.) ................................................................................................................................ 236
3.6.34
Alarm 2990602 (Q-Logic - Port status has changes to unused with diagnostics
state.) ................................................................................................................................ 237
3.6.35
Alarm 2990602 (Q-Logic - Port status has changes to unused with offline
state.) ................................................................................................................................ 237
3.6.36
Alarm 2990602 (Q-Logic - Port status has changes to unused with online
state.) ................................................................................................................................ 237
3.6.37
Alarm 2990602 (Q-Logic - Port status has changes to unused with unknown
state.) ................................................................................................................................ 237
3.6.38
Alarm 2990603 (Q-Logic - Port status has changes to ready with bypassed
state.) ................................................................................................................................ 238
3.6.39
Alarm 2990603 (Q-Logic - Port status has changes to ready with diagnostics
state.) ................................................................................................................................ 238
3.6.40
Alarm 2990603 (Q-Logic - Port status has changes to ready with offline
state.) ................................................................................................................................ 238
3.6.41
Alarm 2990603 (Q-Logic - Port status has changes to ready with online state.).. 239
3.6.42
Alarm 2990603 (Q-Logic - Port status has changes to ready with unknown
state.) ................................................................................................................................ 239
3.6.43
Alarm 2990604 (Q-Logic - Port status has changes to warning with bypassed
state.) ................................................................................................................................ 239
3.6.44
Alarm 2990604 (Q-Logic - Port status has changes to warning with diagnostics
state.) ................................................................................................................................ 240
3.6.45
Alarm 2990604 (Q-Logic - Port status has changes to warning with offline
state.) ................................................................................................................................ 240
3.6.46
Alarm 2990604 (Q-Logic - Port status has changes to warning with online
state.) ................................................................................................................................ 240
3.6.47
Alarm 2990604 (Q-Logic - Port status has changes to warning with unknown
state.) ................................................................................................................................ 240
3.6.48
Alarm 2990605 (Q-Logic - Port status has changes to failure with bypassed
state.) ................................................................................................................................ 241
3.6.49
Alarm 2990605 (Q-Logic - Port status has changes to failure with diagnostics
state.) ................................................................................................................................ 241
3.6.50
Alarm 2990605 (Q-Logic - Port status has changes to failure with offline
state.) ................................................................................................................................ 241
3.6.51
Alarm 2990605 (Q-Logic - Port status has changes to failure with online
state.) ................................................................................................................................ 242
3.6.52
Alarm 2990605 (Q-Logic - Port status has changes to failure with unknown
state.) ................................................................................................................................ 242

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3.6.53
Alarm 2990606 (Q-Logic - Port status has changes to not participating with
bypassed state.)............................................................................................................... 242
3.6.54
diagnostics state.) ........................................................................................................... 243
3.6.55
offline state.).................................................................................................................... 243
3.6.56
online state.) .................................................................................................................... 243
3.6.57
unknown state.) .............................................................................................................. 243
3.6.58
Alarm 2990607 (Q-Logic - Port status has changes to initializing with bypassed
state.) ................................................................................................................................ 244
3.6.59
Alarm 2990607 (Q-Logic - Port status has changes to initializing with diagnostics
state.) ................................................................................................................................ 244
3.6.60
Alarm 2990607 (Q-Logic - Port status has changes to initializing with offline
state.) ................................................................................................................................ 244
3.6.61
Alarm 2990607 (Q-Logic - Port status has changes to initializing with online
state.) ................................................................................................................................ 245
3.6.62
Alarm 2990607 (Q-Logic - Port status has changes to initializing with unknown
state.) ................................................................................................................................ 245
3.6.63
Alarm 2990608 (Q-Logic - Port status has changes to bypass with bypassed
state.) ................................................................................................................................ 245
3.6.64
Alarm 2990608 (Q-Logic - Port status has changes to bypass with diagnostics
state.) ................................................................................................................................ 246
3.6.65
Alarm 2990608 (Q-Logic - Port status has changes to bypass with offline state.)
........................................................................................................................................... 246
3.6.66
Alarm 2990608 (Q-Logic - Port status has changes to bypass with online
state.) ................................................................................................................................ 246
3.6.67
Alarm 2990608 (Q-Logic - Port status has changes to bypass with unknown
state.) ................................................................................................................................ 246
3.6.68
Alarm 2990609 (Q-Logic - Port status has changes tools with bypassed state.).. 247
3.6.69
Alarm 2990609 (Q-Logic - Port status has changes tools with diagnostics
state.) ................................................................................................................................ 247
3.6.70
Alarm 2990609 (Q-Logic - Port status has changes tools with offline state.) ..... 247
3.6.71
Alarm 2990609 (Q-Logic - Port status has changes tools with online state.)...... 248
3.6.72
Alarm 2990609 (Q-Logic - Port status has changes tools with unknown state.).. 248
3.6.73
Alarm 2990610 (Q-Logic - Port status has changes to other with bypassed
state.) ................................................................................................................................ 248
3.6.74
Alarm 2990610 (Q-Logic - Port status has changes to other with diagnostics
state.) ................................................................................................................................ 249
3.6.75
Alarm 2990610 (Q-Logic - Port status has changes to other with offline state.).. 249
3.6.76
Alarm 2990610 (Q-Logic - Port status has changes to other with online state.).. 249
3.6.77
Alarm 2990610 (Q-Logic - Port status has changes to other with unknown
state.) ................................................................................................................................ 250

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3.6.78
Alarm 2990701 ................................................................................................................ 250
3.6.79
Alarm 2990801 ................................................................................................................ 250
3.6.80
Alarm 2991001 ................................................................................................................ 250
3.6.81
Alarm 2991002 ................................................................................................................ 251
3.6.82
Alarm 2991003 ................................................................................................................ 251
3.6.83
Alarm 2991004 ................................................................................................................ 251
3.6.84
Alarm 2991005 ................................................................................................................ 252
3.6.85
Alarm 2991006 ................................................................................................................ 252
3.6.86
Alarm 2991007 ................................................................................................................ 252
3.6.87
Alarm 2991008 ................................................................................................................ 252
3.6.88
Alarm 2991009 ................................................................................................................ 253
3.6.89
Alarm 2991101 ................................................................................................................ 253
3.6.90
Alarm 2991102 ................................................................................................................ 253
3.6.91
Alarm 2991103 ................................................................................................................ 254
OS Agent Alarms ......................................................................................... 255
4.1
OS Agent Alarm Overview.......................................................................................... 256
4.2
CCS_OS Alarms.............................................................................................................. 257
4.2.1
Alarm 4087005 ................................................................................................................ 257
4.2.2
Alarm 4087006 ................................................................................................................ 257
4.2.3
Alarm 4087501 ................................................................................................................ 257
4.2.4
Alarm 4087504 ................................................................................................................ 258
4.3
SUN OS Alarms (OnGuard Agent) ............................................................................ 259
4.3.1
Alarm 2112001 ................................................................................................................ 259
4.3.2
Alarm 2112002 ................................................................................................................ 259
4.3.3
Alarm 2112003 ................................................................................................................ 260
4.3.4
Alarm 2112004 ................................................................................................................ 260
4.3.5
Alarm 2112005 ................................................................................................................ 260
4.3.6
Alarm 2112006 ................................................................................................................ 261
4.3.7
Alarm 2112007 ................................................................................................................ 261
4.3.8
Alarm 2112008 ................................................................................................................ 262
4.3.9
Alarm 2112009 ................................................................................................................ 263
4.3.10
Alarm 2112010 ................................................................................................................ 263
4.3.11
Alarm 2112011 ................................................................................................................ 263
4.3.12
Alarm 2112012 ................................................................................................................ 264
4.3.13
Alarm 2112013 ................................................................................................................ 264
4.3.14
Alarm 2112014 ................................................................................................................ 265
4.3.15
Alarm 2112015 ................................................................................................................ 265

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4.3.16
Alarm 2112016 ................................................................................................................ 266
4.3.17
Alarm 2112017 ................................................................................................................ 266
4.3.18
Alarm 2112018 ................................................................................................................ 267
4.3.19
Alarm 2112019 ................................................................................................................ 267
4.3.20
Alarm 2112020 ................................................................................................................ 268
4.3.21
Alarm 2112021 ................................................................................................................ 268
4.3.22
Alarm 2112022 ................................................................................................................ 268
4.3.23
Alarm 2112023 ................................................................................................................ 269
4.3.24
Alarm 2112024 ................................................................................................................ 269
4.3.25
Alarm 2112025 ................................................................................................................ 270
4.3.26
Alarm 2112026 ................................................................................................................ 270
4.3.27
Alarm 2112027 ................................................................................................................ 271
4.3.28
Alarm 2112028 ................................................................................................................ 271
4.3.29
Alarm 2112029 ................................................................................................................ 272
4.3.30
Alarm 2112030 ................................................................................................................ 272
4.3.31
Alarm 2112031 ................................................................................................................ 273
4.3.32
Alarm 2112032 ................................................................................................................ 273
4.3.33
Alarm 2112033 ................................................................................................................ 273
4.3.34
Alarm 2112034 ................................................................................................................ 274
4.3.35
Alarm 2112035 ................................................................................................................ 275
4.3.36
Alarm 2112036 ................................................................................................................ 275
4.4
Health Probe Alarms..................................................................................................... 276
4.4.1
Alarm 2980001 ................................................................................................................ 276
4.4.2
Alarm 2980002 ................................................................................................................ 276
4.4.3
Alarm 2980003 ................................................................................................................ 277
4.4.4
Alarm 2980004 ................................................................................................................ 277
Cluster Agent Alarms............................................................................. 279
5.1
Cluster Agent Alarms Overview................................................................................. 280
5.2
SUN Cluster HA Alarms (OnGuard Agent)............................................................. 281
5.2.1
Alarm 2113042 ................................................................................................................ 281
5.2.2
Alarm 2113043 ................................................................................................................ 281
5.2.3
Alarm 2113044 ................................................................................................................ 281
5.2.4
Alarm 2113045 ................................................................................................................ 282
5.2.5
Alarm 2113046 ................................................................................................................ 282
5.2.6
Alarm 2113047 ................................................................................................................ 283
5.2.7
Alarm 2113048 ................................................................................................................ 283
5.2.8
Alarm 2113049 ................................................................................................................ 284

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5.2.9
Alarm 2113050 ................................................................................................................ 284
5.2.10
Alarm 2113051 ................................................................................................................ 285
5.3
Veritas 3.5 Cluster Alarms ........................................................................................... 286
5.3.1
Alarm 2121011 ................................................................................................................ 286
5.3.2
Alarm 2121012 ................................................................................................................ 286
5.3.3
Alarm 2121013 ................................................................................................................ 287
5.3.4
Alarm 2121014 ................................................................................................................ 287
5.3.5
Alarm 2121015 ................................................................................................................ 288
5.3.6
Alarm 2121016 ................................................................................................................ 288
5.3.7
Alarm 2121021 ................................................................................................................ 288
5.3.8
Alarm 2121022 ................................................................................................................ 289
5.3.9
Alarm 2121023 ................................................................................................................ 289
5.3.10
Alarm 2121024 ................................................................................................................ 290
5.3.11
Alarm 2121025 ................................................................................................................ 290
5.3.12
Alarm 2121026 ................................................................................................................ 291
5.3.13
Alarm 2121027 ................................................................................................................ 291
5.3.14
Alarm 2121028 ................................................................................................................ 292
5.3.15
Alarm 2121029 ................................................................................................................ 292
5.3.16
Alarm 2121031 ................................................................................................................ 293
5.3.17
Alarm 2121032 ................................................................................................................ 293
5.3.18
Alarm 2121033 ................................................................................................................ 293
5.3.19
Alarm 2121034 ................................................................................................................ 294
5.3.20
Alarm 2121035 ................................................................................................................ 294
5.3.21
Alarm 2121036 ................................................................................................................ 295
5.3.22
Alarm 2121037 ................................................................................................................ 295
5.3.23
Alarm 2121062 ................................................................................................................ 296
5.3.24
Alarm 2121081 ................................................................................................................ 296
5.3.25
Alarm 2121082 ................................................................................................................ 297
Networking Agent Alarms ................................................................ 298
6.1
Networking Agent Alarms Overview........................................................................ 299
6.2
Cajun Alarms .................................................................................................................. 300
6.2.1
Alarm 2810027 ................................................................................................................ 300
6.2.2
Alarm 2810028 ................................................................................................................ 300
6.2.3
Alarm 2810044 ................................................................................................................ 300
6.2.4
Alarm 2810046 ................................................................................................................ 301
6.2.5
Alarm 2810048 ................................................................................................................ 301
6.2.6
Alarm 2810050 ................................................................................................................ 302

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6.2.7
Alarm 2810052 ................................................................................................................ 302
6.2.8
Alarm 2810054 ................................................................................................................ 302
6.2.9
Alarm 2810079 ................................................................................................................ 303
6.2.10
Alarm 2810081 ................................................................................................................ 303
6.2.11
Alarm 2810083 ................................................................................................................ 303
6.2.12
Alarm 2810085 ................................................................................................................ 304
6.2.13
Alarm 2810087 ................................................................................................................ 304
6.2.14
Alarm 2810089 ................................................................................................................ 305
6.2.15
Alarm 2810091 ................................................................................................................ 305
6.2.16
Alarm 2810093 ................................................................................................................ 305
6.2.17
Alarm 2810600 ................................................................................................................ 306
6.2.18
Alarm 2810602 ................................................................................................................ 306
6.2.19
Alarm 2810603 ................................................................................................................ 306
6.2.20
Alarm 2810604 ................................................................................................................ 307
6.2.21
Alarm 2812315 ................................................................................................................ 307
6.2.22
Alarm 2812316 ................................................................................................................ 308
6.2.23
Alarm 2812317 ................................................................................................................ 308
6.2.24
Alarm 2812318 ................................................................................................................ 308
6.3
Others Alarms................................................................................................................. 310
6.3.1
Alarm 2820001 ................................................................................................................ 310
6.3.2
Alarm 2820002 ................................................................................................................ 310
6.3.3
Alarm 2820003 ................................................................................................................ 311
6.3.4
Alarm 2820004 ................................................................................................................ 311
6.3.5
Alarm 2820005 ................................................................................................................ 312
6.3.6
Alarm 2820006 ................................................................................................................ 312
6.3.7
Alarm 2820007 ................................................................................................................ 313
6.3.8
Alarm 2820008 ................................................................................................................ 314
6.3.9
Alarm 2820009 ................................................................................................................ 314
6.3.10
Alarm 2820010 ................................................................................................................ 315
6.3.11
Alarm 2820011 ................................................................................................................ 315
6.3.12
Alarm 2820012 ................................................................................................................ 316
6.3.13
Alarm 2820013 ................................................................................................................ 316
6.3.14
Alarm 2820014 ................................................................................................................ 317
6.3.15
Alarm 2820015 ................................................................................................................ 318
6.3.16
Alarm 2820016 ................................................................................................................ 318
6.3.17
Alarm 2820017 ................................................................................................................ 319
6.3.18
Alarm 2820018 ................................................................................................................ 320
6.3.19
Alarm 2820019 ................................................................................................................ 320
6.3.20
Alarm 2820020 ................................................................................................................ 321

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6.3.21
Alarm 2820021 ................................................................................................................ 321
6.3.22
Alarm 2820022 ................................................................................................................ 322
6.3.23
Alarm 2820023 ................................................................................................................ 322
6.3.24
Alarm 2820024 ................................................................................................................ 323
6.3.25
Alarm 2820025 ................................................................................................................ 323
6.3.26
Alarm 2820026 ................................................................................................................ 324
6.3.27
Alarm 2820027 ................................................................................................................ 324
6.3.28
Alarm 2820028 ................................................................................................................ 325
6.3.29
Alarm 2820029 ................................................................................................................ 326
6.3.30
Alarm 2820030 ................................................................................................................ 326
6.3.31
Alarm 2820031 ................................................................................................................ 327
6.3.32
Alarm 2820032 ................................................................................................................ 327
6.3.33
Alarm 2820033 ................................................................................................................ 328
6.3.34
Alarm 2820034 ................................................................................................................ 328
Application Agent Alarms ................................................................ 330
7.1
Application Agent Alarms Overview ........................................................................ 331
7.2
CCS_CC Alarms ............................................................................................................. 332
7.2.1
Alarm 1465330 ................................................................................................................ 332
7.2.2
Alarm 1465331 ................................................................................................................ 332
7.2.3
Alarm 1465350 ................................................................................................................ 333
7.2.4
Alarm 1467902 ................................................................................................................ 333
7.2.5
Alarm 1469110 ................................................................................................................ 334
7.3
GenericDatabase Alarms............................................................................................... 335
7.3.1
Alarm 2113062 ................................................................................................................ 335
7.3.2
Alarm 2113063 ................................................................................................................ 335
7.3.3
Alarm 2113064 ................................................................................................................ 335
7.3.4
Alarm 2113065 ................................................................................................................ 335
7.3.5
Alarm 2113066 ................................................................................................................ 336
7.4
OMNI Alarms ................................................................................................................. 337
7.4.1
Alarm 1418001 ................................................................................................................ 337
7.4.2
Alarm 1418201 ................................................................................................................ 337
7.4.3
Alarm 2113052 ................................................................................................................ 338
7.4.4
Alarm 2113053 ................................................................................................................ 338
7.4.5
Alarm 2113054 ................................................................................................................ 338
7.4.6
Alarm 2113055 ................................................................................................................ 338
7.4.7
Alarm 2113056 ................................................................................................................ 339
7.5
Oracle Database Alarms (OnGuard Agent) .............................................................. 340

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7.5.1
Alarm 2110001 ................................................................................................................ 340
7.5.2
Alarm 2110002 ................................................................................................................ 340
7.5.3
Alarm 2110003 ................................................................................................................ 340
7.5.4
Alarm 2110004 ................................................................................................................ 341
7.5.5
Alarm 2110005 ................................................................................................................ 341
7.5.6
Alarm 2110006 ................................................................................................................ 342
7.5.7
Alarm 2110007 ................................................................................................................ 342
7.5.8
Alarm 2110008 ................................................................................................................ 342
7.5.9
Alarm 2110009 ................................................................................................................ 343
7.5.10
Alarm 2110010 ................................................................................................................ 343
7.5.11
Alarm 2110011 ................................................................................................................ 344
7.5.12
Alarm 2110012 ................................................................................................................ 344
7.5.13
Alarm 2110013 ................................................................................................................ 345
7.5.14
Alarm 2110014 ................................................................................................................ 345
7.5.15
Alarm 2110015 ................................................................................................................ 345
7.5.16
Alarm 2110016 ................................................................................................................ 346
7.5.17
Alarm 2110017 ................................................................................................................ 346
7.5.18
Alarm 2110018 ................................................................................................................ 347
7.5.19
Alarm 2110019 ................................................................................................................ 347
7.5.20
Alarm 2110020 ................................................................................................................ 348
7.5.21
Alarm 2110021 ................................................................................................................ 348
7.5.22
Alarm 2110022 ................................................................................................................ 348
7.5.23
Alarm 2110023 ................................................................................................................ 349
7.5.24
Alarm 2110024 ................................................................................................................ 349
7.5.25
Alarm 2110025 ................................................................................................................ 350
7.5.26
Alarm 2110026 ................................................................................................................ 350
7.5.27
Alarm 2110027 ................................................................................................................ 351
7.5.28
Alarm 2110028 ................................................................................................................ 351
7.5.29
Alarm 2110029 ................................................................................................................ 352
7.5.30
Alarm 2110030 ................................................................................................................ 352
7.5.31
Alarm 2110031 ................................................................................................................ 353
7.5.32
Alarm 2110032 ................................................................................................................ 353
7.5.33
Alarm 2110033 ................................................................................................................ 353
7.5.34
Alarm 2110034 ................................................................................................................ 354
7.5.35
Alarm 2110035 ................................................................................................................ 354
7.5.36
Alarm 2110036 ................................................................................................................ 355
7.5.37
Alarm 2110037 ................................................................................................................ 355
7.5.38
Alarm 2110038 ................................................................................................................ 355
7.5.39
Alarm 2110039 ................................................................................................................ 356

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7.5.40
Alarm 2110040 ................................................................................................................ 356
7.5.41
Alarm 2110041 ................................................................................................................ 357
7.5.42
Alarm 2110042 ................................................................................................................ 357
7.5.43
Alarm 2110043 ................................................................................................................ 358
7.5.44
Alarm 2110044 ................................................................................................................ 358
7.5.45
Alarm 2110045 ................................................................................................................ 359
7.5.46
Alarm 2110046 ................................................................................................................ 359
7.5.47
Alarm 2110047 ................................................................................................................ 360
7.5.48
Alarm 2110048 ................................................................................................................ 360
7.5.49
Alarm 2110049 ................................................................................................................ 361
7.5.50
Alarm 2110050 ................................................................................................................ 361
7.5.51
Alarm 2110051 ................................................................................................................ 361
7.5.52
Alarm 2110052 ................................................................................................................ 362
7.5.53
Alarm 2110053 ................................................................................................................ 362
7.5.54
Alarm 2110054 ................................................................................................................ 363
7.5.55
Alarm 2110055 ................................................................................................................ 363
7.5.56
Alarm 2110056 ................................................................................................................ 363
7.5.57
Alarm 2110057 ................................................................................................................ 364
7.5.58
Alarm 2110058 ................................................................................................................ 364
7.5.59
Alarm 2110059 ................................................................................................................ 365
7.5.60
Alarm 2110060 ................................................................................................................ 365
7.5.61
Alarm 2111000 ................................................................................................................ 366
7.5.62
Alarm 2111001 ................................................................................................................ 366
7.5.63
Alarm 2111002 ................................................................................................................ 366
7.5.64
Alarm 2111003 ................................................................................................................ 367
7.5.65
Alarm 2111004 ................................................................................................................ 367
7.5.66
Alarm 2111005 ................................................................................................................ 367
7.5.67
Alarm 2111006 ................................................................................................................ 368
7.5.68
Alarm 2112001 ................................................................................................................ 368
7.5.69
Alarm 2112002 ................................................................................................................ 369
7.5.70
Alarm 2112003 ................................................................................................................ 369
7.5.71
Alarm 2112004 ................................................................................................................ 370
7.5.72
Alarm 2112005 ................................................................................................................ 370
7.5.73
Alarm 2112006 ................................................................................................................ 371
7.5.74
Alarm 2112007 ................................................................................................................ 371
7.5.75
Alarm 2112008 ................................................................................................................ 372
7.5.76
Alarm 2112009 ................................................................................................................ 372
7.5.77
Alarm 2112010 ................................................................................................................ 373
7.5.78
Alarm 2112011 ................................................................................................................ 373

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7.5.79
Alarm 2112012 ................................................................................................................ 373
7.5.80
Alarm 2112013 ................................................................................................................ 374
7.5.81
Alarm 2112014 ................................................................................................................ 374
7.5.82
Alarm 2112015 ................................................................................................................ 375
7.5.83
Alarm 2112016 ................................................................................................................ 375
7.5.84
Alarm 2112017 ................................................................................................................ 376
7.5.85
Alarm 2112018 ................................................................................................................ 376
7.5.86
Alarm 2112019 ................................................................................................................ 377
7.5.87
Alarm 2112020 ................................................................................................................ 377
7.5.88
Alarm 2112021 ................................................................................................................ 377
7.5.89
Alarm 2112022 ................................................................................................................ 378
7.5.90
Alarm 2112023 ................................................................................................................ 378
7.5.91
Alarm 2112024 ................................................................................................................ 379
7.5.92
Alarm 2112025 ................................................................................................................ 379
7.5.93
Alarm 2112026 ................................................................................................................ 380
7.5.94
Alarm 2112027 ................................................................................................................ 380
7.5.95
Alarm 2112028 ................................................................................................................ 381
7.5.96
Alarm 2112029 ................................................................................................................ 381
7.5.97
Alarm 2112030 ................................................................................................................ 382
7.5.98
Alarm 2112031 ................................................................................................................ 382
7.5.99
Alarm 2112032 ................................................................................................................ 383
7.5.100
Alarm 2112033 ................................................................................................................ 383
7.5.101
Alarm 2112034 ................................................................................................................ 384
7.5.102
Alarm 2112035 ................................................................................................................ 384
7.5.103
Alarm 2112036 ................................................................................................................ 385
7.5.104
Alarm 2112042 ................................................................................................................ 385
7.5.105
Alarm 2112043 ................................................................................................................ 385
7.5.106
Alarm 2112044 ................................................................................................................ 386
7.5.107
Alarm 2112045 ................................................................................................................ 386
7.5.108
Alarm 2112046 ................................................................................................................ 387
7.5.109
Alarm 2112047 ................................................................................................................ 387
7.5.110
Alarm 2112048 ................................................................................................................ 388
7.5.111
Alarm 2112049 ................................................................................................................ 388
7.5.112
Alarm 2112050 ................................................................................................................ 389
7.5.113
Alarm 2112051 ................................................................................................................ 389
7.5.114
Alarm 2112052 ................................................................................................................ 389
7.5.115
Alarm 2112053 ................................................................................................................ 390
7.5.116
Alarm 2112054 ................................................................................................................ 390
7.5.117
Alarm 2112055 ................................................................................................................ 391

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7.5.118
Alarm 2112056 ................................................................................................................ 391
7.5.119
Alarm 2112057 ................................................................................................................ 392
7.5.120
Alarm 2112058 ................................................................................................................ 392
7.5.121
Alarm 2112059 ................................................................................................................ 393
7.5.122
Alarm 2112060 ................................................................................................................ 393
7.5.123
Alarm 2112061 ................................................................................................................ 394
7.5.124
Alarm 2112062 ................................................................................................................ 394
7.5.125
Alarm 2112063 ................................................................................................................ 395
7.5.126
Alarm 2112064 ................................................................................................................ 395
7.5.127
Alarm 2112065 ................................................................................................................ 395
7.5.128
Alarm 2112066 ................................................................................................................ 396
7.5.129
Alarm 2112067 ................................................................................................................ 396
7.5.130
Alarm 2112068 ................................................................................................................ 397
7.5.131
Alarm 2112069 ................................................................................................................ 397
7.5.132
Alarm 2112070 ................................................................................................................ 398
7.5.133
Alarm 2112071 ................................................................................................................ 398
7.5.134
Alarm 2112072 ................................................................................................................ 398
7.5.135
Alarm 2112073 ................................................................................................................ 399
7.5.136
Alarm 2112074 ................................................................................................................ 399
7.5.137
Alarm 2112075 ................................................................................................................ 400
7.5.138
Alarm 2112076 ................................................................................................................ 400
7.5.139
Alarm 2112077 ................................................................................................................ 401
7.5.140
Alarm 2112078 ................................................................................................................ 401
7.5.141
Alarm 2112079 ................................................................................................................ 401
7.5.142
Alarm 2112080 ................................................................................................................ 402
7.5.143
Alarm 2112081 ................................................................................................................ 402
7.5.144
Alarm 2112082 ................................................................................................................ 403
7.5.145
Alarm 2112083 ................................................................................................................ 403
7.5.146
Alarm 2112084 ................................................................................................................ 404
7.5.147
Alarm 2112085 ................................................................................................................ 404
7.5.148
Alarm 2112086 ................................................................................................................ 405
7.5.149
Alarm 2112087 ................................................................................................................ 405
7.5.150
Alarm 2112088 ................................................................................................................ 405
7.5.151
Alarm 2112089 ................................................................................................................ 406
7.5.152
Alarm 2112090 ................................................................................................................ 406
7.5.153
Alarm 2112091 ................................................................................................................ 407
7.5.154
Alarm 2112092 ................................................................................................................ 407
7.5.155
Alarm 2112093 ................................................................................................................ 408
7.5.156
Alarm 2112094 ................................................................................................................ 408

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7.5.157
Alarm 2112095 ................................................................................................................ 408
7.5.158
Alarm 2112096 ................................................................................................................ 409
7.5.159
Alarm 2112097 ................................................................................................................ 409
7.5.160
Alarm 2112098 ................................................................................................................ 410
7.5.161
Alarm 2112099 ................................................................................................................ 410
7.5.162
Alarm 2112100 ................................................................................................................ 411
7.5.163
Alarm 2112101 ................................................................................................................ 411
7.5.164
Alarm 2112102 ................................................................................................................ 412
7.5.165
Alarm 2112103 ................................................................................................................ 412
7.5.166
Alarm 2112104 ................................................................................................................ 413
7.5.167
Alarm 2112105 ................................................................................................................ 413
7.5.168
Alarm 2112106 ................................................................................................................ 414
7.5.169
Alarm 2112107 ................................................................................................................ 414
7.6
Server Monitor (SMU) Alarms .................................................................................... 415
7.6.1
Alarm 1990001 (The \inetd\ process is not running anymore)............................ 415
7.6.2
Alarm 1990001 (The \inetd\ process is running).................................................... 415
7.6.3
Alarm 1990002 (CPU utilization (<$VALUE>%) exceeds configured threshold

(<$THRESHOLD>%.) .................................................................................................... 416
7.6.4
Alarm 1990002 (CPU utilization (<$VALUE>%) is ok) .......................................... 416
7.6.5
Alarm 1990003 (Utilization of file-system <fileSystem> (<$VALUE>%) exceeds

configured threshold <$THRESHOLD>%.) .............................................................. 417
7.6.6
Alarm 1990003 (Utilization of file-system <fileSystem> (<$VALUE>%) is ok).. 417
7.6.7
Alarm 1990004 (Process table utilization (<$VALUE>%) exceeds configured

threshold (<$THRESHOLD>%)................................................................................... 418
7.6.8
Alarm 1990004 (Process table utilization (<$VALUE>%) is ok) ........................... 418
7.6.9
Alarm 1990005 (SWAP Utilization (<$VALUE>%) exceeds configured threshold

(<$THRESHOLD>%)).................................................................................................... 419
7.6.10
Alarm 1990005 (SWAP Utilization (<$VALUE>%) is ok) ...................................... 419
7.6.11
Alarm 1990006 (Distribution files for <$VALUE> node(s) exist) ......................... 419
7.6.12
Alarm 1990006 (Distribution files for 0 node(s) exist) ............................................ 420
7.6.13
Alarm 1990007 ................................................................................................................ 420
7.6.14
Alarm 1991001 (Failed login of <user> on <tty>) ................................................... 421
7.6.15
Alarm 1991001 (Resource <resource_name> is faulted) ......................................... 421
7.6.16
Alarm 1991002 (Cron command of <user> with pid <pid> failed (rc = <rc>)).. 422
7.6.17
Alarm 1991002 (Group <group_name> is faulted).................................................. 422
7.6.18
Alarm 1991003 (System reboot)................................................................................... 423
7.6.19
Alarm 1991003 (Group <group_name> is offline) ................................................... 423
7.6.20
Alarm 1991004 ................................................................................................................ 423
7.6.21
Alarm 1991005 ................................................................................................................ 424
7.6.22
Alarm 1991006 ................................................................................................................ 424

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7.6.23
Alarm 1991007 ................................................................................................................ 425
7.6.24
Alarm 1991008 ................................................................................................................ 425
7.6.25
Alarm 1991009 ................................................................................................................ 425
7.6.26
Alarm 1991010 ................................................................................................................ 426
7.6.27
Alarm 1991011 ................................................................................................................ 426
7.6.28
Alarm 1991012 ................................................................................................................ 427
7.6.29
Alarm 1992001 ................................................................................................................ 427
7.6.30
Alarm 1992001 (Cleared) .............................................................................................. 427
7.6.31
Alarm 1992003 ................................................................................................................ 428
7.6.32
Alarm 1992004 (Log Only) ........................................................................................... 428
7.6.33
Alarm 1992004 ................................................................................................................ 428
7.6.34
Alarm 1992005 ................................................................................................................ 429
7.6.35
Alarm 1992006 ................................................................................................................ 429
7.6.36
Alarm 1992529 ................................................................................................................ 430
7.6.37
Alarm 1992530 ................................................................................................................ 430
7.6.38
Alarm 1992700 ................................................................................................................ 431
7.6.39
Alarm 1992804 ................................................................................................................ 431
7.6.40
Alarm 1992805 ................................................................................................................ 431
7.6.41
Alarm 1992829 ................................................................................................................ 432
7.6.42
Alarm 1992830 ................................................................................................................ 432
7.6.43
Alarm 1992832 ................................................................................................................ 433
7.6.44
Alarm 1992965 ................................................................................................................ 433
7.6.45
Alarm 1992972 ................................................................................................................ 434
7.6.46
Alarm 1992973 ................................................................................................................ 434
7.6.47
Alarm 1992974 ................................................................................................................ 434
7.6.48
Alarm 1993097 ................................................................................................................ 435
7.6.49
Alarm 1993098 ................................................................................................................ 435
7.6.50
Alarm 1993101 ................................................................................................................ 436
7.6.51
Alarm 1993102 ................................................................................................................ 436
7.6.52
Alarm 1993108 ................................................................................................................ 436
7.6.53
Alarm 1993115 ................................................................................................................ 437
7.6.54
Alarm 1993117 ................................................................................................................ 437
7.6.55
Alarm 1993122 ................................................................................................................ 438
7.6.56
Alarm 1993236 ................................................................................................................ 438
7.6.57
Alarm 1993458 ................................................................................................................ 438
7.6.58
Alarm 1993466 ................................................................................................................ 439
7.6.59
Alarm 1993600 ................................................................................................................ 439
7.6.60
Alarm 1993605 ................................................................................................................ 440
7.6.61
Alarm 1993802 ................................................................................................................ 440

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7.6.62
Alarm 1994001 ................................................................................................................ 441
7.6.63
Alarm 1994002 ................................................................................................................ 441
7.6.64
Alarm 1994003 ................................................................................................................ 441
7.6.65
Alarm 1994004 ................................................................................................................ 442
7.6.66
Alarm log only (Node Up)........................................................................................... 442
7.6.67
Alarm log only (ovpause completed without errors) ............................................. 443
7.6.68
Alarm log only (ovresume completed without errors)........................................... 443
7.6.69
Alarm log only (ovspmd resumed process (<process name>) outside os the
control of the ovresume)............................................................................................... 443
7.6.70
Alarm log only (Process (<process name>) resumed itself after timing out and
after ovpause/ovresume has completed.) ................................................................. 444
7.6.71
Alarm log only (HP OpenView Data Warehouse is back up) .............................. 444
7.7
SPM Agent Alarms ........................................................................................................ 446
7.7.1
Alarm 1700001 ................................................................................................................ 446
7.7.2
Alarm 1700002 ................................................................................................................ 446
7.7.3
Alarm 1701001 ................................................................................................................ 447
7.7.4
Alarm 1701002 ................................................................................................................ 447
7.7.5
Alarm 1702001 ................................................................................................................ 448
7.7.6
Alarm 1702002 ................................................................................................................ 448
7.8
SMSC Alarms.................................................................................................................. 449
7.8.1
Alarm 1140001 (Component down. Termination reason is UNPLANNED.) ..... 449
7.8.2
Alarm 1140001 (Component up. Role is UNKNOWN.) ......................................... 449
7.8.3
Alarm 1140001 (smsCompDownUnknown. Component down. Termination

reason is UNKNOWN) ................................................................................................. 450
7.8.4
Alarm 1140001 (Log only) (Component up. Role is ACTIVE.) ............................. 450
7.8.5
Alarm 1140001 (Log only) (Component up. Role is CLUSTERED.)..................... 450
7.8.6
Alarm 1140001 (Log only) (Component up. Role is STANDALONE.)................ 451
7.8.7
Alarm 1140001 (Log only) (Component up. Role is STANDBY.) ......................... 451
7.8.8
Alarm 1140001 (Log only) (smsCompDownPlanned. Component down.

Termination reason is PLANNED). ............................................................................ 452
7.8.9
Alarm 1140002 (Component changed role to ACTIVE.) ........................................ 452
7.8.10
Alarm 1140002 (Component changed role to CLUSTERED.) ................................ 453
7.8.11
Alarm 1140002 (Component changed role to STANDALONE.) ........................... 453
7.8.12
Alarm 1140002 (Component changed role to STANDBY.) .................................... 453
7.8.13
Alarm 1140002 (Component changed role to UNKNOWN.) ................................ 454
7.8.14
Alarm 1140003 (A message burst was encountered on <name>. Burst size is

<burstCurrentSize>.) ..................................................................................................... 454
7.8.15
Alarm 1140003 (A message burst was encountered. Burst size is

7.8.16
Alarm 1140003 (A message burst was encountered on <name>. Burst size is


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7.8.17
Alarm 1140003 (A message burst was encountered. Burst size is

7.8.18
Alarm 1140003 (Log only) ............................................................................................ 456
7.8.19
Alarm 1140004 (Component message rate for license <name> has reached
<percent>%.) ................................................................................................................... 457
7.8.20
Alarm 1140004 (Component message rate for license <name> has reached
maximum.) ...................................................................................................................... 458
7.8.21
Alarm 1140004 (Component message rate for license <name> is <percent>%.).. 458
7.8.22
Alarm 1140004 (Log only) ............................................................................................ 458
7.8.23
Alarm 1140005 ................................................................................................................ 459
7.8.24
Alarm 1140005 (Log only) ............................................................................................ 460
7.8.25
Alarm 1140006 (Disconnected from <compIdClassTo> <compIdInstanceTo>

<currentCount> out of <*.totalCount> connections are up.)................................. 460
7.8.26
Alarm 1140006 (Disconnected from <compIdClassTo>:<compIdInstanceTo>.).. 460
7.8.27
Alarm 1140006 (Log only) ............................................................................................ 461
7.8.28
Alarm 1140007 ................................................................................................................ 461
7.8.29
Alarm 1140007 (Log only) ............................................................................................ 462
7.8.30
Alarm 1140008 (The connection focus to <compIdClassTo>:<compIdInstanceTo>

switched to ACTIVE.) ................................................................................................... 463
7.8.31
Alarm 1140008 (The connection focus to

<compIdClassTo>:<compIdInstanceTo>switched to STANDALONE.) ............. 463
7.8.32
Alarm 1140008 (The connection focus to <compIdClassTo>:<compIdInstanceTo>

switched to STANDBY.) .............................................................................................. 464
7.8.33

<compIdClassTo>:<compIdInstanceTo>switched to UNKNOWN.) ................... 464
7.8.34
Alarm 1140009 (The capacity of the dialog-table in front of

<compIdClassTo><compIdInstanceTo> reached <percent>%.) ........................... 465
7.8.35
Alarm 1140009 (The capacity of the dialog-table in front of

<compIdClassTo>:<compIdInstanceTo>reached <percent>%.) ............................ 465
7.8.36
Alarm 1140009 (Log only) ............................................................................................ 466
7.8.37
Alarm 1140010 (The Capacity of the DB-table <dbName> reached

<percent>%.) ................................................................................................................... 466
7.8.38
Alarm 1140010 (The DB-table <dbName> reached its full capacity.) .................. 467
7.8.39
Alarm 1140010 (Log only) ............................................................................................ 467
7.8.40
Alarm 1140011 ................................................................................................................ 468
7.8.41
Alarm 1140012 ................................................................................................................ 468
7.8.42
Alarm 1140012 (Log only) ............................................................................................ 469
7.8.43
Alarm 1140013 ................................................................................................................ 469
7.8.44
Alarm 1140013 (Log only) ............................................................................................ 470
7.8.45
Alarm 1140014 ................................................................................................................ 470
7.8.46
Alarm 1140015 ................................................................................................................ 471
7.8.47
Alarm 1140015 (Log only) ............................................................................................ 471

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7.8.48
Alarm 1140016 ................................................................................................................ 472
7.8.49
Alarm 1140016 (Log only) ............................................................................................ 473
7.8.50
Alarm 1140017 ................................................................................................................ 473
7.8.51
Alarm 1140017 (Log only) ............................................................................................ 474
7.8.52
Alarm 1141001 (SMS component down due to failure.)......................................... 474
7.8.53
Alarm 1141001 (SMS component down for maintenance.) .................................... 474
7.8.54
Alarm 1141002 ................................................................................................................ 475
7.8.55
Alarm 1141006 (Disconnected from <compIdClassTo> <compIdInstanceTo>.).. 475
7.8.56
Alarm 1141006 (Disconnected from <compIdClassTo>

<compIdInstanceTo>.<currentCount> out of <*.totalCount>
connections are up.) ..................................................................................................... 475
7.8.57
Alarm 1141007 ................................................................................................................ 476
7.8.58
Alarm 1142006 ................................................................................................................ 476
7.8.59
Alarm 1142006 (Log only) ............................................................................................ 477
7.8.60
Alarm 1143006 ................................................................................................................ 477
7.8.61
Alarm 1410002 (Association is down <association name>.) .................................. 478
7.8.62
Alarm 1410002 (Link <number> <name> failed.).................................................... 478
7.8.63
Alarm 1410002 (Link <number> <name> not failed.) ............................................ 478
7.8.64
Alarm 1410003 ................................................................................................................ 479
7.8.65
Alarm 1410004 (Link <number> <name> local inhibited.) .................................... 479
7.8.66
Alarm 1410004 (Link <number> <name> not local inhibited.)............................. 479
7.8.67
Alarm 1410006 (Link <number> <name> not remote inhibited.)......................... 479
7.8.68
Alarm 1410006 (Link <number> <name> remote inhibited.)................................ 480
7.8.69
Alarm 1410008 (Link <number> <name> not remotely blocked.) ....................... 480
7.8.70
Alarm 1410008 (Link <number> <name> remotely blocked.)............................... 480
7.8.71
Alarm 1410010 (Link <number> <name> locally blocked.)................................... 481
7.8.72
Alarm 1410010 (Link <number> <name> not locally blocked.)............................ 481
7.8.73
Alarm 1410012 (Route set <number> <name> Accessible.)................................... 481
7.8.74
Alarm 1410012 (Route set <number> <name> NOT Accessible.) ........................ 481
7.8.75
Alarm 1410014 (Route set <number> <name> Congestion level is <level>.) .... 482
7.8.76
Alarm 1410014 (Route set <number> <name> Congestion level is Low.).......... 482
7.8.77
Alarm 1410016 (RSSN <number> RPC <number(s)> ALLOWED.) ..................... 482
7.8.78
Alarm 1410016 (RSSN <number> RPC <number(s)> CONGESTED.) ................. 483
7.8.79
Alarm 1410016 (RSSN <number> RPC <number(s)> PROHIBITED.) ................. 483
7.8.80
Alarm 1410016 (RSSN <number> RPC <number(s)> UNEQUIPPED.) ............... 483
7.8.81
Alarm 1410017 (LSSN <number> ALLOWED.) ....................................................... 483
7.8.82
Alarm 1410017 (LSSN <number> PROHIBITED.) ................................................... 484
7.8.83
Alarm 1410017 (LSSN <number> UNEQUIPPED.) ................................................. 484
7.9
Possibly Used Traps ...................................................................................................... 485
7.9.1
GenericBackup Alarms.................................................................................................. 485

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7.9.2
GenericHardware Alarms............................................................................................. 486
7.9.3
GenericOS Alarms.......................................................................................................... 487
7.9.4
SPM Agent Alarms ........................................................................................................ 489

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Preface
Target Audience
This information is intended for high-level service engineers and maintenance
personnel responsible for resolving alarms and troubleshooting system components.
Related Documents
For more information, see:
SMU 4.0 Monitoring Guide: Provides instructions for system administrators for
monitoring system components and viewing alarm details, and for performing
cluster operation and maintenance procedures for the Site Management Unit
(SMU).
External Monitoring for CMA 5.0.10 Interface Description Document: Describes
the Host Interface for Alarms (HIL) and SNMP V2/V3 interfaces between the
SMU Comverse Agent (CMA) and the external Network Operations Center
(NOC).

P/N 10-000-1050 Issue 1 Rev. 0.1
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Introduction to Alarms
Alarms Overview, Page 2
Alarm Agents, Page 3
Alarm Format, Page 4
Alarm Notification, Page 5
Unit EMS Access, Page 6
Alarm Fields Description, Page 7
Alarms by Unit, Page 10
1: Introduction to Alarms
1.1
DRAFT
Alarms Overview
Alarms Overview
Event monitoring and management in the system is performed by the Site
Management Unit (SMU). The SMU receives SNMP notifications from SNMP agents
that monitor the system components, processes the data, and generates alarms
according to predefined templates. The alarms are described in:


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Alarm Agents
Alarm Agents
Each system unit hosts a number of agents or subagents that monitor the Managed
Elements (MEs) on the unit. These subagents include:
Platform Subagents: Monitor events relating to the unit platform (Intel, Langley,
Process Control Subagents: Monitor the health of application and service
Application Subagents: Monitor a specific application or service.
and Sun), the operating system (Linux, Windows, and Sun), and hardware
(for example, fans and disks). These subagents function as layered packages
common to several units in the system, for example, all Linux-based units in the
system have the same platform subagents with different application agents.
processes co-hosted on a single unit, update the process state in the process
table, report process activation and deactivation to the manager, and collect
information on resource consumption of each process, such as CPU and
memory usage.
Third-Party Agents: Monitor hardware and software supplied with specific

units, for example, Nortel and Sun. These agents monitor the related component.
Related Information:
Alarm Agents, Page 3

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Alarm Format
Alarm Format
The alarms generated and processed by the system are recorded in a specific format
with predefined fields.
The format in which the alarms are presented and the predefined fields differ
depending on the GUI or the format the alarms are viewed in. The alarms can
be viewed as follows:
Alarm Notification Tables: The alarms tables created by the external interfaces
and stored in MIB files. For a detailed description of the MIB Alarm fields, see
the External Monitoring for CMA 5.0.10 Interface Description Document.
SMU Alarm Browser Pane: The alarms are displayed in table format in the SMU
Alarm List: A comprehensive list of all possible alarms that can be generated by
GUI Browser Pane, from which you can access further details for each alarm.
the system.
For a comparison of the alarm field names, see Alarm Fields Description, Page 7.
Parent Topic: Alarms Overview, Page 2

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1.4
Alarm Notification
Alarm Notification
The SMU performs alarm notification in the following ways:
Alarm Forwarding: The CMA on the SMU forwards alarms to NOCs using the
following supported protocols:
SNMP X.733-Compliant Interfaces (SNMP V2 and V3)

HIL-SNMP v1
HIL-FTP
HIL-TC
Each interface supports a specific protocol type, and filtering and mapping rules.
Siren Notification: The SMU notifies the Alarm Interface Module (AIM) of the
alarm. The AIM has colored LEDs that indicate the severity (Critical, Major,
or Minor) of active alarms in the system and an extra LED that indicates the
status of the SMU itself.
Parent Topic: Alarms Overview, Page 2


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Unit EMS Access
Unit EMS Access

You can remotely access and manage SMSC units using Element Management
Systems (EMS).
Table 1 describes the EMS used to manage the SMSC system units.
Table 1: SMSC
Unit EMS Access
Unit
EMS
BLU
Backup Library Console
CMS
Telephony SUI on SMU
DSU
Legato Backup Console

OnGuard Console
SunOne Console
SUI-MIB2
Sun Console
MIPS Console
FC Switch
FC Switch Console
FWU
Firewall Console
EMC
EMC Storage Console
HSBN
JDM
LBA
ConfigWare
Linux Units
SUI-MIB2
Linux/Windows Units
MAM-SUI
OMU
TCM SUI
RCU
RAS Finder
RKVM
RKVM Console
SAN GW
SAN Gateway Console
SMU
SUI-MIB2
OnGuard Console
VM-ASU
MTA (MIPS) Console

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Alarm Fields Description

Table 2 describes the alarm fields used to define the alarms listed by alarm agent
and includes the equivalent field names in the Alarm Notification Table and SMU
GUI Browser Pane.
Table 2: Alarm
Fields
Alarm Fields
Alarm
SMU GUI
Notification Table Browser Pane
Specific Problem
Specific Problem
Application
Description
The unique identifier
of the alarm, also
called the Alarm ID.
Each alarm is
identified by a unique
seven-digit number.
The first three digits
are a prefix specific
to each type of agent
and the next four
digits are the alarms
which are numbered
from 0000 to 9999
(four digits) within
the same type of
agent.
Managed Object
Managed Object
Class
Not Included
The name of the

agent, also called
the Managed Object
Class (MOC).
Description
Alarm Text
Message Text
The alarm message.
Additional
Information
Additional
Information
Not Included
Additional
information about
the alarm, for
example, possible
causes, variable
explanations, and
any other relevant
information about
the alarm.

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Alarm Fields
Alarm
SMU GUI
Description
Severity
Perceived Severity
The severity
level of the fault
according to ITU-T
Recommendation
X.733, as follows:
Message Group
Probable Cause)
Alarm
Automatically
Cleared

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Probable Cause
Not Included
Severity
Msg Grp
Not Included
Indeterminate
(Unknown)
Critical
Major
Minor
Warning
Cleared
(Normal)
The Message
Group ID based
on predefined rules:
Hardware
Operating
System
Resource /
Capacity
Performance
Application
Communication /
Network
High Availability
Database
Miscellaneous
Whether the alarm

is automatically
cleared, and by
which Alarm ID.
Possible values are:
Yes; by <Specific
Problem>: The
alarm is cleared
by another
alarm.
No: The alarm

can only
be cleared
manually.
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Alarm Fields
Alarm
SMU GUI
Description
Threshold
Threshold
Information
Not Included
The severity
threshold levels, as
listed in the Severity
row.
System Impact
Not Included
Not Included
The impact the fault

situation has on the
normal operation of
the system.
Recommended
Corrective Action
Not Included
Not Included
The procedures
needed to correct
the fault situation as
recommended by
Comverse customer
support.

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Alarms by Unit
Alarms by Unit
Table 3 lists the units and their corresponding alarm agents in the SMSC system.
Table 3: Alarms
by Unit
Unit
Component
Agent
Reference
CCS_CC
CCS_CC
CCS_CC Alarms, Page 332
OMNI
OMNI
OMNI Alarms, Page 337
CCS_OS
CCS_OS
CCS_OS Alarms, Page 257
LSI
LSI
LSI Alarms, Page 142
SUN Cluster HA
On Guard
SUN Cluster HA Alarms

(OnGuard Agent),
Page 281
OS Resources
On Guard
SUN OS Alarms (OnGuard

Agent), Page 259
Oracle
OnGuard
Oracle Database Alarms

(OnGuard Agent),
Page 340
Netra 240/440 HW
On Guard
Netra 240/440 Hardware

Alarms (OnGuard Agent),
Page 197
SPM
SPM Agent
SPM Agent Alarms,

Page 446
VERITAS
VERITAS
Veritas 3.5 Cluster Alarms,

Page 286
EMC Storage
EMC
EMC SNMP Agent
EMC Alarms, Page 31
DMZ-HSBU
Cajun Switch
Cajun Agent
Cajun Alarms, Page 300
RKVM
SMU
Server Monitor
SMU
Server Monitor (SMU)

Alarms, Page 415
VERITAS
VERITAS

Page 286
OS Resources
On Guard
SUN OS Alarms (OnGuard

Agent), Page 259
Oracle
OnGuard
Oracle Database Alarms

(OnGuard Agent),
Page 340
Netra 240/440 HW
On Guard
Netra 240/440 Hardware

Alarms (OnGuard Agent),
Page 197
SMU
Server Monitor
SMU
Server Monitor (SMU)

Alarms, Page 415
VERITAS Cluster
3.5
VERITAS Cluster

Page 286
CCS
DSU
TRM

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SMSC SNMP Traps
SMSC SNMP Traps Overview, Page 13
SMSC Component Traps, Page 14
SMSC Connection Traps, Page 16
SMSC Database Traps, Page 19
SMSC Generic Traps, Page 20
SMSC Application Specific Traps, Page 21
SMSC Trap Varbinds, Page 23
Cluster Traps, Page 26
2: SMSC SNMP Traps
2.1
DRAFT
SMSC SNMP Traps Overview
SMSC SNMP Traps Overview

SNMP is a widely used international protocol for the management of networks and
network focused IT systems. SNMP is extensible, meaning virtually any kind of
device can implement it. SNMP is an application layer protocol, which utilizes a
standard message format to communicate between Network Management Station
(NMS) and SNMP agents.
The SNMP consists of the following components:
NMS: An SNMP client application forwards commands to managed devices,
SNMP agent: Is a segment of application code running in a managed device
MIB: Is usually defined as a standard set of statistical and control variables. The
then subsequently processes information returned to the management station.
which interacts with the management station.
precise variables monitored by network devices are custom defined in the MIB.
The following SNMP traps are monitored:

OMAP Traps, Page 21

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SMSC Component Traps

This set of traps describes events that concern the availability of various software
components (usually processes) within the SMSC. While these traps are used by
SMSC components, including MRE, different components implement different
component traps.
Two main aspects of such a component are handled here:
The state of a component (that is, whether it is available or not)

Traffic measurements
Table 4: SMSC
Component
Traps
Trap Name
Description
Severity
smsCompUp
Indicates that a component has gone

up.
Informational
When this trap occurs, it should cancel

the trap smsCompDown.
smsCompDown
Indicates that a component has

terminated.
When this trap occurs, it cancels the
trap smsCompUp.
smsCompRoleChanged

changed its role.
smsCompInBurst

identified the beginning of a
message-burst situation.
smsCompOutOfBurst

identified the end of a message-burst
situation.
smsCompMsgRate
Indicates that the rate of incoming

messages in the reporting component
has increased above a monitored
threshold of one of the components
licenses.
smsCompSuccessful
DeliveryRate
Indicates that the rate of successful

message deliveries in the reporting
component has decreased below a
monitored threshold.

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Trap Name
Description
smsCompLicenseExceeded
Indicates that the rate of incoming

messages in a reporting component
has exceeded one of the components
licenses.
smsTaskTerminated
Indicates that an SMSC task has

terminated.
Severity
This trap contains the following

varbinds:
taskId: Contains a unique

representation of the task in
reference
startDateTime and endDateTime:

Contains a textual representation of
the task start and task termination
date
terminationStatus: Indicates
whether the task has terminated
normally or abnormally, and also
defines the traps severity where:
0,1 = informational
2 = major
terminationReason An
enumerated code depicting
the exact nature of the task failure
(in case the terminationStatus
varbind is set to unplanned).
For more information, see SMSC Trap

Varbinds, Page 23.
OMAP Traps, Page 21

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SMSC Connection Traps

This set of traps describes events that concern connection availability between
various software components (usually processes) within the SMSC.
Two main aspects of such a connection include:
The state of a connection (that is, its availability and level of service)
Traffic measurements between components on a connection
Because a connection is usually two-way, it is expected that these traps would be reported
from both of the SW components that reside in the ends of a given connection. This
concept assures that the state of a connection is well understood by both sides.
Table 5: SMSC
Connection
Traps
Trap Name
Description
Severity
smsConnectionUp
Indicates that a connection between

two systems was established.
Informational
A similar trap is issued from the other

component indicating that the two
components see each other.
When this occurs, it cancels the trap
smsConnectionDown
smsConnectionDown

two systems was disconnected.
smsConectionUp.
smsConnectionBlocked

two systems is blocked (but is still
connected).
smsConnectionUnblocked.
smsConnectionUnblocked

two systems is unblocked (and is still
connected).
Informational

smsConnectionBlocked.
smsConnectionSwitchedFocus Indicates a connection with a redundant
counterpart, to which the focus is
always kept to the active component.
Informational
When this occurs, it cancels the

previous appearance of that trap (that
bears the same identification var-binds).
The CCS-EI sends this trap whenever
the CCS it is connected to, performs a
change-over.

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Trap Name
Description
smsConnectionTimeOut
Indicates that a number of connections,

defined by the count varbind, have
timed-out between the reporting
component and the counterpart in the
time-frame, defined by the timeFrame
varbind.
Severity

varbinds:
compIdClassFrom and
compIdInstanceFrom: Indicate the
specific process which reports the
connection focus switch.
compIdClassTo and
CompIdInstanceTo: Indicate
the component to which the
connection focus was switched.
For more information, see SMSC
Trap Varbinds, Page 23.

previous appearance of that trap (with
the same identification varbinds).
smsConnectionStatus
Indicates that the state of a connection

between the reporting component and
the counterpart has changed.
varbinds:
compIdClassFrom and
compIdInstanceFrom: Indicate the
specific process which reports the
connection loss
compIdClassTo and
CompIdInstanceTo: Indicate
the component to which the
connection focus was switched.

Varbinds, Page 23.
previous appearance of that trap (with
the same identification varbinds).
The trap is cleared by sending it with a
perceivedSeverity=clear value.

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Trap Name
Description
smsDialogCapacity
Indicates that a dialog table that

handles the connection between two
components has exceeded a monitored
threshold.
smsConnectionUtilization
Indicates that the overall utilization

of the connection between two
components has worsened.
Severity
OMAP Traps, Page 21

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SMSC Database Traps
SMSC Database Traps

Software components, which manage any sort of database, can issue these traps
that report the state of the database. The database is identified by its name using
the dbName variable binding.
Table 6: SMSC
Database Traps
Trap Name
Description
Severity
smsDbFull
Indicates that a database held by

the reporting component has filled up
completely.
Critical
The trap clears any smsDbCapacity

trap for the same component
smsDbIntegrityProblem
Indicates that a database held by the

reporting component has encountered
an integrity problem.
smsDbCapacity
Indicates that a database used by the

reporting component has exceeded a
Major
The trap replaces any previous instance

of itself and any previous active instance
of smsDbFull trap which was issued for
the same component.
smsDbNotUpToDate
Indicates that a database used by the

reporting component is identified as not
being the most up-to-date.
OMAP Traps, Page 21

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SMSC Generic Traps
SMSC Generic Traps

These traps are multipurpose and can be used by any SMSC component on any
indeterminate case. They contain functional information.
Table 7: SMS
Generic Traps
Trap Name
Description
smsAllPurposeAlarm
Indicates that an event, whose description appears in

the eventMessage variable binding, occurred.
For more information, see SMSC Trap Varbinds,
Page 23.
smsOperationStatus
Indicates that a functional operation within the SMSC

system, between the reporting component and its
counterpart, has changed its status.
OMAP Traps, Page 21

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SMSC Application Specific Traps

These traps are located under enterprises 5271.3.14.1.41 sub-node, which contains
a set of branches that accommodate all the application specific events grouped
by the application.
Currently the following applications contain a specific MIB structure:
100 (see CCS-EI Traps, Page 21)

200 (see OMAP Traps, Page 21)
2.6.1
CCS-EI Traps
CCS-EI Traps, Page 21 lists the CCS-EI trap.
Table 8: CCS-EI
Trap
Trap Name
Description
smsCCSEICicCapacity
Indicates that the size of the CIC-table

(which is maintained in the CCS but also
visible to the CCS-EI) has exceeded a
The percent varbind indicates the current
size of the table (in percents from its total
capacity).
Varbinds, Page 23.
The trap is cleared by sending it once
again with a cleared severity.
Parent Topic: SMSC Application Specific Traps, Page 21

OMAP Traps, Page 21
2.6.2
OMAP Traps
Table 9 lists the OMAP trap.

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Table 9: OMAP
Trap
DRAFT
Trap Name
Description
smsOMAPLoadTrace Failure
Indicates that a failure has occurred during

the message-trace records loading to the
OMAP-DB.
The date field indicates the time of day
when the failure has occurred.
The trap is never cleared.
Parent Topic: SMSC Application Specific Traps, Page 21

CCS-EI Traps, Page 21

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SMSC Trap Varbinds
SMSC Trap Varbinds

Data fields are used as variable bindings in all the traps.
Varbinds marked as deprecated do not exist on each of the traps. They remain in the MIB
merely for backward compatibility.
Table 10: Data
Traps
Variable Name
Description
systemDn
A unique name identifying a Managed

Object Instance. The field includes the
hostname of the managed system, for
example, SMSC-1a.
perceivedSeverity
The severity of a trap.
compIdClassFrom
The class of an SMS component, which

has generated a trap. It contains the class
identifier of such a component in a string
format, for example, SFE, CCS/MAP,
SMPP.
compIdInstanceFrom
The group and instance of an SMS

component which has generated a trap.
These identifiers are contained in a period
separated string format, for example, 1.2.
compIdClassTo
The class of an SMS component to which

the trap is referring. It contains the class
identifier of such component in a string
format, for example, SFE, CCS/MAP,
SMPP.
compIdInstanceTo
The group and instance of an SMS

component to which the trap is referring.
These identifiers are contained in a period
separated string format, for example, 1.2.
dbName
The complete name of a database table

or inventory.
percent
The part of an entity which is used.
burstCurrentSize
The size of a message burst.
eventMessage
An all-purpose alarm message text.
date
A valid date text.
name
An entity name.
timeframe
Time-frame representation in seconds.
totalCount
A counter representing the total number of

objects, for example, connections, events,
available in a context.

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SMSC Trap Varbinds
Variable Name
Description
currentCount
A counter representing the current number

of objects, for example, connections,
available in a context.
compRole
The role of a component.
terminationStatus
The termination status of a component
connStatus
Defines the valid values for describing the

status of a connection between SMSC
components.
smsOperationName
A name of an SMSC operation.
clusterSvcOperation
Defines the valid values for describing the

type of a cluster service operation.
smsCorrelationMsgSource
The IP or hostname of the component

which generated the original trap.
smsCorrelationMsgSeverity
The set of PerceivedSeverity values in a

string notation.
smsCorrelationMsgApplication
The exact Comverse ID of the event. This

is a string notation of a numeric ID (usually
7-digits long).
smsCorrelationMsgObject
Concatenation of the smsCompClassFrom

and smsCompInstanceFrom. The
separator string is colon (:).
smsCorrelationMsgText
The actual normalized message text (as

it appears in the SMU). The text contains
all the data that appeared in the original
varbinds associated with the original trap.
smsCorrelationMsgService
Exact value as in the systemDn varbind.
smsCorrelationMsgKey
A unique key containing a concatenation

of several other varbinds.
smsCorrelationMsgAckKey
A uniqueness key of the acknowledge

event. Similarly to smsCorrelationMsgKey,
this varbinds contains a concatenation of
several other varbinds.
taskId
A name of an SMSC task.
terminationReason
A text representing the exact termination

reason of either a component or a task.
startDateTime
Start date and time.
endDateTime
End date and time.

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OMAP Traps, Page 21

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Cluster Traps
Cluster Traps
The following traps belong to the SMSC availability subsystem. They cover events
generated by the temporary monitoring solution for the RHCS system.
All the events below share the following three varbinds:
clusterName
memberName
serviceName
These varbinds indicate the component in the availability subsystem which reports
the event.
These traps are located under the enterprises 5271.3.14.1.41 sub-node, which
contains a set of branches that accommodate all the application specific events
grouped by the application.
Table 11: Cluster
Traps
Trap Name
Description
Severity
smsSvcEnabled
Indicates the cluster leader entity which

enables the service serviceName on
the host memberName. The cluster is
identified by the clusterName varbind.
Informational

Varbinds, Page 23.
It replaces any active occurrence of the
trap smsSvcDisabled with the same key
values.
smsSvcDisabled
Indicates the cluster leader entity which

disables the service serviceName on
the host memberName.
the trap contains the following varbinds:
clusterName: Identifies the cluster

name
perceivedSeverity: Defined the

trap severity

Varbinds, Page 23.
trap smsSvcEnabled with the same key
values.

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Trap Name
Description
smsSvcOperationStatus
Indicates that the service (specified

by the varbind) running on host
memberName within the cluster
(specified by the varbind) has identified
a change in the status.
Cluster Traps
Severity
The trap contains the following varbinds:
serviceName: Specifies the service

running on the host
clusterName: Specifies the host

name
clusterSvcOperation: Specifies
the new status
perceivedSeverity: Specifies the

trap severity

Varbinds, Page 23.
trap smsSvcEnabled with the same key
values.

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Trap Name
Description
smsHostUp
Indicates that the member-host has

been identified as being part of the
cluster.
Cluster Traps
Severity

varbinds:
memberName: Indicates the

member host
clusterName: Indicates the cluster

name

Varbinds, Page 23.
trap smsHostDown.
smsHostDown
Indicates that the member-host has

been identified as not being part of the
cluster.
varbinds:
memberName: Indicates the

member host
clusterName: Indicates the cluster

name

Varbinds, Page 23.
trap smsHostUp.
OMAP Traps, Page 21

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Hardware Agent Alarms
Hardware Agent Alarms Overview, Page 30
EMC Alarms, Page 31
Langley 4 Alarms, Page 112
Netra 240/440 Hardware Alarms (OnGuard Agent), Page 197
Q-Logic Alarms, Page 227
3: Hardware Agent Alarms
3.1
DRAFT
Hardware Agent Alarms Overview
Hardware Agent Alarms Overview

Hardware Agent alarms monitor the hardware units and generate an alarm if the
unit is not functioning properly.
The following Hardware Agent alarms are monitored:
EMC Alarms, Page 31

Langley 4 Alarms, Page 112
Netra 240/440 Hardware Alarms (OnGuard Agent), Page 197
Q-Logic Alarms, Page 227

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EMC Alarms
EMC Alarms
Search for the alarm you need by its Specific Problem (Alarm ID).
3.2.1
Alarm 3030202
Specific Problem
3030202
Managed Object
EMC
Description
0x602: Drive Enabled.
Additional
Information
This occurs when:
A LUN is trespassed. When a trespass occurs, this event

code is repeated for each drive in the RAID group where
the LUN is bound. The SP taking ownership of the LUN
logs a 602 CRU Enabled, and the SP giving up ownership
of the LUN logs a 606 Unit Shutdown For Trespass event.
A hot spare is invoked. The message indicates on which

drive the LUN is being enabled.
The SP boots, reporting which LUNs it owns (excluding

hot spares).
While hot-spare LUNs are not owned by either SP until

invoked, the message is still reported. Upon boot, each
SP reports a 602 CRU Enabled for each hot-spare LUN.
This lets you know that each SP can see and access the
hot-spare LUN. Ownership is not implied.
A LUN is brought online after a 906 Unit Shutdown event

has occurred.
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
Contact Comverse customer support.
For a detailed description of these rows, see Alarm Fields Description, Page 7.
3.2.2
Alarm 3030203
Specific Problem
3030203
Managed Object
EMC
Description
0x603: CRU Unit Rebuild Started.
Additional
Information
FLARE has started a rebuild for a particular LUN contained on

a disk due to a fault in the RAID group.

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EMC Alarms
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030204
System Impact
RAID redundancy for the specific LUN will be lost during the
rebuild.
Recommended
Corrective Action
3.2.3
Alarm 3030204 (Log only)

Specific Problem
3030204 (Log only).
Managed Object
EMC
Description
0x604: CRU Unit Rebuild Completed.
Additional
Information
FLARE has completed a rebuild for a particular LUN contained

on a disk.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.4

Specific Problem
3030205 (Log only).
Managed Object
EMC
Description
0x608: Drive Ready.
Additional
Information
The SP has booted or new drive has been inserted.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
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3.2.5
DRAFT
EMC Alarms

Specific Problem
3030210 (Log only).
Managed Object
EMC
Description
0x630: Fan Installed.
Additional
Information
The fan/power supply has been reinstalled.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.6

Specific Problem
3030211 (Log only).
Managed Object
EMC
Description
0x631: VSC Installed.
Additional
Information
The fan/power supply module has been reinserted.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.7

Specific Problem
3030212 (Log only).
Managed Object
EMC
Description
0x639: System Cache Enabled.
Additional
Information
The system cache has been enabled.
Severity
Normal

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Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
EMC Alarms
3.2.8
Alarm 3030215
Specific Problem
3030215
Managed Object
EMC
Description
0x654: Cache Dumping.
Additional
Information
The Array Cache content has been dumped to the vault disks.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030212
System Impact
System performance might be impacted.
Recommended
Corrective Action
Either identify the problem and fix it, or wait for the storage
system to fix it (for example, wait for the SPS to reach full
charge or for the vault disks to be rebuilt). When the fault no
longer exists, the storage system automatically re-enables
storage system write caching.
3.2.9
Alarm 3030239
Specific Problem
3030239
Managed Object
EMC
Description
0x6c0: BE (Backend) Fibre Loop Error.
Additional
Information
The back-end (storage array) is faulty.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030241

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EMC Alarms
System Impact
FC connectivity to the back-end will be lost.
Recommended
Corrective Action
Check the back-end loop cables. Check connections from

the SP to the DAE.
3.2.10
Alarm 3030240
Specific Problem
3030240
Managed Object
EMC
Description
0x6C1: BE (Backend) Fibre Loop Down.
Additional
Information
The back-end (storage array) has a fiber loop problem. This

event is usually caused by a hardware problem, for example,
a disk module or LCC module was pulled out, or a CLARiiON
array powered down or rebooted.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030241
System Impact
Recommended
Corrective Action
Check the event logs for other errors from these field
replaceable units (FRUs).
3.2.11

Specific Problem
3030241 (Log only).
Managed Object
EMC
Description
0x6C3: BE (Backend) Fibre Loop Operational.
Additional
Information
The back-end (storage array) fiber loop is up again.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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3.2.12
DRAFT
EMC Alarms
Alarm 3030247
Specific Problem
3030247
Managed Object
EMC
Description
0x6e1: Front-end Fibre Loop Event.
Additional
Information
The front-end fiber channel loop has encountered an event.
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030251
System Impact
Connectivity between the host and the storage system might

be lost.
Recommended
Corrective Action
Check the status of the link.
3.2.13
Alarm 3030250
Specific Problem
3030250
Managed Object
EMC
Description
0x6e4: Fibre Channel Loop Down.
Additional
Information
The front-end fiber channel loop is down. The host might be

impacted.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030251
System Impact
Loss of redundancy on front-end FC connectivity will occur,

and system performance might be impacted.
Recommended
Corrective Action
Check if the host/switch is connected to the storage ports.
3.2.14

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EMC Alarms
Specific Problem
3030251 (Log only).
Managed Object
EMC
Description
0x6e5: Fibre Channel Loop Up.
Additional
Information
The front-end fiber channel loop is up. The host can resume
operations.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.15

Specific Problem
3030402 (Log only).
Managed Object
EMC
Description
0x714: Read cache enabled.
Additional
Information
Read caching has been enabled by the administrator.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.16
Alarm 3030403
Specific Problem
3030403
Managed Object
EMC
Description
0x715: Read cache disabled.
Additional
Information
Read caching has been disabled by the administrator.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030402

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System Impact
Recommended
Corrective Action
Enable the read cache.
EMC Alarms
3.2.17

Specific Problem
3030406 (Log only).
Managed Object
EMC
Description
0x760: Power Supply A on the xPE is restored.
Additional
Information
Power supply A on the xPE has been restored (CX700).
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
This event is logged for reference and troubleshooting and

cannot be cleared.
3.2.18

Specific Problem
3030407 (Log only).
Managed Object
EMC
Description
0x761: Power Supply B on xPE is restored.
Additional
Information
Power supply B on the xPE has been restored (CX700).
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

cannot be cleared.
3.2.19
Alarm 3030408

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EMC Alarms
Specific Problem
3030408
Managed Object
EMC
Description
0x768: A fan is faulted on the xPE.
Additional
Information
One of the fan modules has either failed or been removed.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039090, 3039091
System Impact
Recommended
Corrective Action
Replace or reinsert the fan module.
3.2.20

Specific Problem
3030409 (Log only).
Managed Object
EMC
Description
0x773: Power Supply A Power on the xPE has been restored.
Additional
Information
Power has been restored to power supply A on the xPE

(CX700).
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.21

Specific Problem
3030410 (Log only).
Managed Object
EMC
Description
0x774: Power Supply B Power on the xPE has been restored.
Additional
Information
Power has been restored to power supply B on the xPE

(CX700).
Severity
Normal

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Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
EMC Alarms
3.2.22
Alarm 3030411
Specific Problem
3030411
Managed Object
EMC
Description
0x775: xPE PSA Power Fail Testing.
Additional
Information
The power to power supply A has been interrupted and SPS

testing is in progress.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030409
System Impact
Power supply redundancy might be lost.
Recommended
Corrective Action
Determine if this is a part of SPS testing.
3.2.23
Alarm 3030412
Specific Problem
3030412
Managed Object
EMC
Description
0x776: xPE PSB Power Fail Testing.
Additional
Information
The power to power supply B has been interrupted and SPS

testing is in progress.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030410
System Impact
Power supply redundancy might be lost.
Recommended
Corrective Action
Determine if this is a part of SPS testing.
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3.2.24
DRAFT
EMC Alarms
Alarm 3030413
Specific Problem
3030413
Managed Object
EMC
Description
0x783: Power Supply A Failure Detected on the xPE.
Additional
Information
Power to power supply A in the xPE has been interrupted.

This also indicates that the unit is being supplied backup
power by the SPS (CX700).
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030409
System Impact
Loss of power supply redundancy will occur, and performance

will be impacted due to cache disabling.
Recommended
Corrective Action
Reinsert/replace power supply A on the DPE.
3.2.25
Alarm 3030414
Specific Problem
3030414
Managed Object
EMC
Description
0x784: Power Supply B Failure Detected on the xPE.
Additional
Information
Power to power supply B in the xPE has been interrupted.

This also indicates that the unit is being supplied backup
power by the SPS (CX700).
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030410
System Impact

Recommended
Corrective Action
Reinsert/replace power supply B on the DPE.

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3.2.26
DRAFT
EMC Alarms
Alarm 3030415
Specific Problem
3030415
Managed Object
EMC
Description
0x78b: Drive was physically removed from the slot.
Additional
Information
The storage system has detected that one of the drives has
been removed from the storage array.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030416
System Impact
Recommended
Corrective Action
Check the status of the disks, one of them might be out.
3.2.27

Specific Problem
3030416 (Log only).
Managed Object
EMC
Description
0x78c: Drive was physically inserted into the slot.
Additional
Information
The storage system has detected that one of the drives has
been placed back into the slot.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.28
Alarm 3030501
Specific Problem
3030501
Managed Object
EMC
Description
0x801: Soft SCSI Error.

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Additional
Information
DRAFT
EMC Alarms
A SCSI operation failed and needed to be retried. This error

indicates that the retry succeeded.
NOTE: 801 events are not strictly confined to being
disk-related problems. Soft SCSI errors can indicate a bad
LCC cable or an LCC not handling back-end bus loop noise
correctly. Look at the extended status in the CLARiiON log for
the affected drive to determine the cause of the event.
cannot be cleared.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
If there are recent occurrences of the message, the system

might have a problem with the back-end loop This might cause
loss of connectivity redundancy and impact performance.
Recommended
Corrective Action
Continue monitoring the system for further events. The drive

should only be considered for replacement if the errors recur
frequently.
3.2.29
Alarm 3030503
Specific Problem
3030503
Managed Object
EMC
Description
0x803: Recommend Disk Replacement.
Additional
Information
The drives predictive failure analysis has determined that the

drive is likely to fail soon. This event is logged for reference
and troubleshooting and cannot be cleared.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Possible data loss.
Recommended
Corrective Action
Replace the drive as soon as possible.

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3.2.30
DRAFT
EMC Alarms
Alarm 3030508
Specific Problem
3030508
Managed Object
EMC
Description
0x820: Soft Media Error.
Additional
Information
The drive in question encountered an error trying to read its

data. The extended status of 0x05 for the event is significant
in that it means that more than one bit was flipped, and
that the data cannot be recovered from the drives SMART
technology. FLARE attempts to rebuild the data from the parity
of the RAID group. This is significant in that if the RAID group
is already degraded, for example, if a rebuild is ongoing,
then FLARE is forced to invalidate that data stripe because
it cannot be rebuilt. Some amount of soft media errors are
expected per drive, but recurring soft media errors could
be a sign that the drive in question might be going bad and
should be replaced. This event is logged for reference and
troubleshooting and cannot be cleared.
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
The disk might fail.
Recommended
Corrective Action
Drive replacement is usually recommended in instances when

an amber LED on the hard drives is on, which indicates
that the drive is not operating normally. Replacement is also
recommended when recommend drive replacement (event
code 803) has been logged, or if one or more 920 Hard Media
Errors have occurred on a Fiber Channel drive. The status of
the RAID group to which the drive belongs should be checked
to make sure that replacing the drive does not result in a more
problematic array condition.
3.2.31
Alarm 3030509
Specific Problem
3030509
Managed Object
EMC
Description
0x840: Data Sector Invalidated.

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EMC Alarms
Additional
Information
The checksum error and block matches the FLARE RAID

invalid sector format. This means that at some time in the
past, RAID invalidated this sector because of another adjacent
checksum error or media error in the stripe. This could occur
because of a media error or checksum error on a different
drive during a degraded condition or rebuild, or this could
occur due to detection of multiple (checksum/media) errors
on a nondegraded unit.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Data loss might occur.
Recommended
Corrective Action
Because the drive hit this error multiple times, it is

recommended that this drive be replaced. In addition, it is
recommended that the LUN be unbound first, bound again,
and then restored from a backup.
3.2.32
Alarm 3030510
Specific Problem
3030510
Managed Object
EMC
Description
0x850: Enclosure state change.
Additional
Information
The state of the disk enclosure has changed. This error is

usually the result of an FRU component failing or being
removed. The extended codes can be interpreted by knowing
what the possible state changes mean.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Loss of redundancy on one of the FRUs will occur, and

performance might be impacted due to cache disabling.
Recommended
Corrective Action
Check the event log to see which component failed.
3.2.33
Alarm 3030512

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EMC Alarms
Specific Problem
3030512
Managed Object
EMC
Description
0x852: Enclosure Duplicate Address Error.
Additional
Information
Duplicate enclosure addresses are on the back-end bus. This

could be a result of a incorrect enclosure address having been
set or the enclosure being cabled to the wrong bus.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Recommended
Corrective Action
Power cycle the entire array to normalize the chassis

configuration. The proper enclosure address and cabling must
be set before applying power to the system.
3.2.34
Alarm 3030513
Specific Problem
3030513
Managed Object
EMC
Description
0x854: The LCC cables are connected to the wrong input

port. Make sure that the LCC input cable is connected to the
primary port.
Additional
Information
The DAE LCC is connected to the Extension port instead of

the Primary port.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
There will be no access to DAE.
Recommended
Corrective Action
Check the cable connections and make sure that the input
cable to the LCC goes to the primary connection port.
3.2.35
Alarm 3030524

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Specific Problem
3030524
Managed Object
EMC
Description
0x867: The read can fail because of:
Additional
Information
EMC Alarms
The device might not be present

The device might be dead
I2C bus error
Checksum error
Failed to read the resume of PROM of a device. Resume

PROM contains basic part identification information. The read
can fail because:
The device might not be present.

The device might be dead.
I2C bus error.
Checksum error.

cannot be cleared automatically.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039073
System Impact
Recommended
Corrective Action
Determine the underlying issue:
The device might not be present

The device might be dead
I2C bus error
Checksum error
3.2.36
Alarm 3030526
Specific Problem
3030526
Managed Object
EMC
Description
0x870: Battery on the SP Board is either low or missing.

Install new battery.
Additional
Information
This error is related to the condition of the battery on the SP

itself.
Severity
Major
Message Group
(Probable Cause)
Hardware

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EMC Alarms
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Time settings in the RAID controller (SP) will be incorrect.
Recommended
Corrective Action
Replace the SP reporting the error.
3.2.37
Alarm 3030528
Specific Problem
3030528
Managed Object
EMC
Description
0x873: Person boots system and FLAREs ATM detects one

CMI connection is down.
Additional
Information
One of the CMI buses (the communication bus between SPs)

is down.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Internal hardware architecture redundancy will be impacted.
Recommended
Corrective Action
Replace this SP.
3.2.38
Alarm 3030601
Specific Problem
3030601
Managed Object
EMC
Description
0x901: Hard SCSI Error.
Additional
Information
A SCSI operation failed and needed to be retried. This error

indicates that the retry attempts failed.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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EMC Alarms
System Impact
Recommended
Corrective Action
Look at the extended status for the affected drive to determine

the cause of the event.
3.2.39
Alarm 3030602
Specific Problem
3030602
Managed Object
EMC
Description
0x903: Fan Removed.
Additional
Information
A fan has been removed or is faulty.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030211
System Impact
Loss of fan redundancy will occur, and performance might be

impacted due to cache disabling.
Recommended
Corrective Action
Reinsert the power supply or fan.
3.2.40
Alarm 3030603
Specific Problem
3030603
Managed Object
EMC
Description
0x904: VSC Removed.
Additional
Information
A power supply unit in the expansion enclosure has been shut

down or removed from the storage system.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030211
System Impact

Recommended
Corrective Action
Check if the power supply power cord is plugged in. Replace

the power cord if necessary.

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EMC Alarms
3.2.41
Alarm 3030604
Specific Problem
3030604
Managed Object
EMC
Description
0x905: Chassis Overtemperature.
Additional
Information
The temperature inside the storage shelf is too high.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
The system might crash.
Recommended
Corrective Action
Check the status of the fans or the surrounding environment

to determine why the system is overheating.

cannot be cleared.
3.2.42
Alarm 3030605
Specific Problem
3030605
Managed Object
EMC
Description
0x906: Unit Shutdown.
Additional
Information
A disk is being shut down by FLARE. This might be due to

excessive errors, but it also might be something more simple.
If the drive in question is a hot spare, this message would be
expected if it occurs as the drive is preparing to step in for
another failed disk. Do not use this message alone as a basis
for replacing a drive. Search for other supporting messages.
Another possibility is that a disk is being released by this
currently owning SP so that it can be trespassed over to the
other SP. Very often this is an expected behavior.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030202

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EMC Alarms
System Impact
Recommended
Corrective Action
Make sure that there are no fault conditions on the array or on

the hosts HBAs, and take appropriate action if required.
3.2.43
Alarm 3030607
Specific Problem
3030607
Managed Object
EMC
Description
0x908: Hardware Fault - Cache Disabling.
Additional
Information
Under certain array hardware failure scenarios, the array

cache is disabled to ensure data integrity. After these events,
storage subsystem performance might be poor until the cache
is manually re-enabled via the Navisphere interface.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030212
System Impact
Recommended
Corrective Action
Either identify the problem and fix it (for example, the SPS
is not ready, that is, not present and fully charged; one or
more vault disks are missing or being rebuilt; a fan fault
occurred; the SP failed) or wait for the storage system to fix
it (for example, wait for the SPS to reach full charge or for
the vault disks to be rebuilt). When the fault no longer exists,
the storage system automatically re-enables storage system
write caching.
3.2.44
Alarm 3030608
Specific Problem
3030608
Managed Object
EMC
Description
0x909: Cache Dump Failed.
Additional
Information
The cache started dumping due to a preceding event but

was unable to do so because of some hardware reason. This
event is logged for reference and troubleshooting and cannot
be cleared automatically.
Severity
Critical

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EMC Alarms
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
System performance might be impacted, and data loss might

occur.
Recommended
Corrective Action
Check the vault drives (if failed).
3.2.45
Alarm 3030612
Specific Problem
3030612
Managed Object
EMC
Description
0x90D: BBU or SPS Removed.
Additional
Information
The SPS has failed or has been removed. The storage system
dumped the write cache to the vault, then disabled caching
and flushed the vault to disk. The write cache cannot be
enabled until the problem is corrected either by replacing the
SPS if it failed, or by reinstalling it.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039071
System Impact
Recommended
Corrective Action
Check the SPS or SP or both. Replace if necessary.
3.2.46
Alarm 3030613
Specific Problem
3030613
Managed Object
EMC
Description
0x90E: BBU Failed.
Additional
Information
The BBU has failed.
Severity
Major
Message Group
(Probable Cause)
Hardware

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Alarm Automatically
Cleared
Yes; by 3039071
System Impact
Recommended
Corrective Action
Replace the failed BBU.
EMC Alarms
3.2.47
Alarm 3030614
Specific Problem
3030614
Managed Object
EMC
Description
0x90F: Cache Recovered with Errors.
Additional
Information
The data recovered from the cache after it was enabled

is corrupted. This event is logged for reference and
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
If your data is inconsistent, recover it from the backup copy.
3.2.48
Alarm 3030615
Specific Problem
3030615
Managed Object
EMC
Description
0x910: Cache Recovery Failed.
Additional
Information
The recovery process has failed. This event is logged for

reference and troubleshooting and cannot be cleared.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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EMC Alarms
System Impact

occur.
Recommended
Corrective Action
Verify that your system is functioning normally. Check the

incoming events to find a reason for recovery fail.
3.2.49
Alarm 3030616
Specific Problem
3030616
Managed Object
EMC
Description
0x911: The SPS Power cable 1 is not configured properly (not

getting power supplied by SPS). Power cable 1 is to the xPE
on Chameleon2 and is to the X1 enclosure on X1.
Additional
Information
The power or serial cables between the SPSs and SPs have
either been miswired or are bad.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Array functionality might be impacted.
Recommended
Corrective Action
If this event occurs after booting up, wait until this condition
clears. If it does not clear, check the power/serial wiring.
3.2.50
Alarm 3030617
Specific Problem
3030617
Managed Object
EMC
Description
0x912: The SPS Power cable 2 is not configured properly

(not getting power supplied by SPS). Power cable 2 is to the
first Katana enclosure on Chameleon2. This is not applicable
for X1.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830

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System Impact
Recommended
Corrective Action
3.2.51
Alarm 3030618
Specific Problem
3030618
Managed Object
EMC
Description
0x913: The serial connection between the SPs and SPSs

are crossed. This results in SP A controlling SPS B and vice
versa. This condition makes it difficult to properly identify
failing component.
Additional
Information
The system might be misconfigured, that is, the serial

connection between the SPs and SPSs are crossed. This
results in SP A controlling SPS B and vice versa.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Failing components will not be properly identified.
Recommended
Corrective Action
Check the connections between the SPs and the SPSs.
3.2.52
Alarm 3030619
Specific Problem
3030619
Managed Object
EMC
Description
0x914: There are multiple cables (Power 1, Power 2, Serial)

that are improperly configured.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830

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System Impact
Recommended
Corrective Action
3.2.53
Alarm 3030620
Specific Problem
3030620
Managed Object
EMC
Description
0x920: Hard Media Error.
Additional
Information
Hard Media Errors (920) on the Fiber Channel drives indicate

that a condition has occurred that might not have been
correctable by means of a drives remapping capabilities, and
it might be a precursor to data loss situations. This event
is logged for reference and troubleshooting and cannot
be cleared. This event must be investigated and cleared
manually because the error and fix need investigation and
manual intervention.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Drive replacement is usually recommended in instances when

an amber LED on the hard drives is on, which indicates
that the drive is not operating normally. Replacement is also
recommended when recommend drive replacement (event
code 803) has been logged, or if one or more 920 Hard Media
Errors have occurred on a Fiber Channel drive. The status of
the RAID group to which the drive belongs should be checked
to make sure that replacing the drive does not result in a more
problematic array condition.
3.2.54
Alarm 3030622
Specific Problem
3030622
Managed Object
EMC
Description
0x922: Host Vault Load Inconsistent.

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Additional
Information
The inconsistency can be seen after cache dirty events,

multiple disk failures within the cache vault, or if there are
uncorrectable sector errors in the cache vault.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Data loss might occur in case of multiple disk failures, and

Recommended
Corrective Action
Do the following:
1
In the Navisphere Manager, click the Memory tab in the

Array Properties dialog box.
Set the write cache values to zero and then click Apply.
Reset the values to original.
Enable write cache.
3.2.55
Alarm 3030629
Specific Problem
3030629
Managed Object
EMC
Description
0x929: Front End Fibre Link Down.
Additional
Information
Link down detected on the front-end Fiber Channel port. This

indicates a physical problem with the connection to the EMC
storage device.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact

Recommended
Corrective Action
Verify Layer 1 connectivity.
3.2.56
Alarm 3030633

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EMC Alarms
Specific Problem
3030633
Managed Object
EMC
Description
0x7152811B: DRP Alarm - Incremental update has completed

successfully. Mirrorview/A is unable to communicate with the
secondary array to stop the protective snap session. Check
the mirrorview connection between the arrays.
Additional
Information
MirrorView/A cannot communicate with the secondary array

to stop the remote snap session after an incremental update
has completed. This event is logged for reference and
troubleshooting and cannot be cleared. After communication
with the remote SP is resumed, MirrorView/A operations can
be resumed manually.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
The MirrorView process will be impacted.
Recommended
Corrective Action
Check all devices in the communication path between the

source and target arrays.
3.2.57
Alarm 3030639
Specific Problem
3030639
Managed Object
EMC
Description
0x940: BBU Faulted.
Additional
Information
The voltage feeding the CLARiiON has dropped below

acceptable values. The system has started dumping cache to
disk. Typically, most arrays can tolerate a longer line dropout
episode (for example, 30 msec), but the maximum time
cannot be quantified because conditions vary too much. A
1.0 sec line dropout definitely induces a switch to BBU power
and the storage processors dumping data from cache to disk
modules. After a cache-dump starts, it must finish completely
even if the power line recovers immediately. When the cache
is safely written to a vault disk, Licensed Internal Code (LIC)
determines that power is back to normal, restores the cache,
and resumes normal data processing.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039134

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System Impact
Recommended
Corrective Action
Check BBU status, and replace it if faulted.
EMC Alarms
3.2.58
Alarm 3030640
Specific Problem
3030640
Managed Object
EMC
Description
0x942: Excessive single-bit ECC errors on SP memory

module.
Additional
Information
Memory errors were detected on the SP memory module.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Recommended
Corrective Action
Correctable ECC errors should be treated as single-bit ECC

errors, which means that no corrective action is required
unless more than 50 errors are generated in a single week. If
this occurs, contact Comverse customer support.
3.2.59
Alarm 3030641
Specific Problem
3030641
Managed Object
EMC
Description
0x944: Hard Peer Bus Error.
Additional
Information
The SP has rebooted. This event is logged for reference and

Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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System Impact
Loss of RAID controller (SP) redundancy during the reboot will

occur, and performance during reboot will be impacted.
Recommended
Corrective Action
Determine the reason for the SP reboot, either based on an

event that occurred or using the event viewer.
3.2.60
Alarm 3030653
Specific Problem
3030653
Managed Object
EMC
Description
0x951: CRU Signature Error.
Additional
Information
The CRU Signature defines in which Enclosure/Bus/Slot the

disk is. It also has an entry that is unique for each RAID
group, which means that a disk must not only match the
Enclosure/Bus/Slot but also the RAID group to be included
in as part of a LUN. If you pull one disk, that slot is marked
for rebuild. If you pull a second disk from a RAID group, the
RAID group shuts down. If you then insert a new disk for the
second disk you pulled, FLARE (the array operating system)
tries to bring up the LUN in n -1 disks mode but because it
is not the original disk, it cannot bring the LUN online, and
instead returns a CRU signature error. If you insert the correct
disk (that is, the one you pulled from that slot), the LUN comes
back online. If you insert a new disk into the first slot you
pulled or insert the original disk you pulled from that slot, the
disk is rebuilt because that first slot is marked as needing a
rebuild. When a slot requires a rebuild, the CRU signature
of the disk does not matter. A rebuilt disk is assigned a new
CRU signature, which is created when a LUN is bound and
stored on the private area of each disk.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Recommended
Corrective Action
If two disks were removed from a RAID group before the

rebuild was completed on the first one, insert the correct disk
back into its proper place. In some cases, the only way to
re-establish ownership of this LUN is a nondestructive bind
(NDB), which can only be performed by EMC Engineering. By
unbinding the LUN and then rebinding it with NDB, the CRU
signature is rewritten.

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3.2.61
DRAFT
EMC Alarms
Alarm 3030654
Specific Problem
3030654
Managed Object
EMC
Description
0x952: Single Fan Fault.
Additional
Information
A single fan has been removed or is faulty (CX700).
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030210
System Impact
Loss of fan redundancy will occur.
Recommended
Corrective Action
Check if a fan is faulty. If so, replace/reinsert it.
3.2.62
Alarm 3030655
Specific Problem
3030655
Managed Object
EMC
Description
0x960: Power Supply A on xPE was removed or faulted.
Additional
Information
Power supply A on the xPE has been removed or is faulty

(CX700).
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030406
System Impact

Recommended
Corrective Action
First try replacing the power supply, standby power supply

(SPS), and SPS sense cable, and then run SPcollect
scripts. If one of the SPS persistently reports 76008103
(0x76008103) Found an error during POST errors, replace
that SP.

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3.2.63
DRAFT
EMC Alarms
Alarm 3030656
Specific Problem
3030656
Managed Object
EMC
Description
0x961: Power Supply B on the xPE was faulted or removed.
Additional
Information
Possible faulty standby power supply on the DPE (CX700).
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030407
System Impact

Recommended
Corrective Action

that SP.
3.2.64
Alarm 3030658
Specific Problem
3030658
Managed Object
EMC
Description
0x963: Power Supply A Failure Detected on the xPE.
Additional
Information
Possible faulty standby power supply or power supply

(CX700).
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact

Recommended
Corrective Action

that SP.
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3.2.65
DRAFT
EMC Alarms
Alarm 3030659
Specific Problem
3030659
Managed Object
EMC
Description
0x964: Power Supply B Failure Detected on the xPE.
Additional
Information
Possible faulty standby power supply or power supply.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact

Recommended
Corrective Action

that SP.
3.2.66
Alarm 3030660
Specific Problem
3030660
Managed Object
EMC
Description
0x966: Cannot enable write cache due to cache dirty unit(s).
Additional
Information
The SP is coming up and recovering the cache image. The

vault is loaded and tests to see if the cache can be enabled.
This SP looks for dirty units that are unassigned at this time.
The cache is not enables while there are unassigned dirty
units, so it issues these errors to let the user know that
manual intervention might be required. After the units become
assigned, the cache can enable successfully.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830

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System Impact
Recommended
Corrective Action
Verify that this systems failover implementation (for example,

PowerPath) is installed and configured correctly. The fact
that these LUNs were unassigned probably means that this
systems failover implementation is deficient.
3.2.67
Alarm 3030702
Specific Problem
3030702
Managed Object
EMC
Description
0xA05: NON VOL Not Initialized.
Additional
Information
The nonvolatile memory on the SP has been found to be

uninitialized. The SP reinitializes the memory to its default
state and then the SP is functional after reboot. This event
should only occur once when a new SP is inserted. If you
see this message on an existing SP that has already been
initialized, it indicates that either the NVOL chip is bad or the
onboard battery on the SP is bad.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Recommended
Corrective Action
If this message is reported more than once for the same SP, it
must be replaced.
3.2.68
Alarm 3030704
Specific Problem
3030704
Managed Object
EMC
Description
0xA07: Disk Powered Down.
Additional
Information
A customer-replaceable unit (most likely a disk drive) has

been powered down. This can be an indication that the drive
is problematic, but it can also be a perfectly normal message
in the context of a controlled shutdown of an enclosure.
Severity
Critical

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Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Recommended
Corrective Action
The message must be examined in its context.
EMC Alarms
3.2.69
Alarm 3030709
Specific Problem
3030709
Managed Object
EMC
Description
0xA11: SP is removed.
Additional
Information
The SP has been physically removed.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039075
System Impact
Loss of RAID controller (SP) redundancy will occur, and

performance will be impacted due to cache disabling.
Recommended
Corrective Action
Check to see if any SP have been physically removed.

Reinsert them if they have.
3.2.70
Alarm 3030714
Specific Problem
3030714
Managed Object
EMC
Description
0xA18: CRU Drive Causing Loop Failure.
Additional
Information
A drive has failed, causing both FC loops to fail.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830

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System Impact

occur.
Recommended
Corrective Action
Replace the drive that caused the error.
3.2.71
Alarm 3030730
Specific Problem
3030730
Managed Object
EMC
Description
0x765: Fan Module C on xPE is faulted or removed.
Additional
Information
Fan module C on the xPE either failed or has been physically

removed (CX700).
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039090
System Impact
Recommended
Corrective Action
3.2.72
Alarm 3030731
Specific Problem
3030731
Managed Object
EMC
Description
0x767: Fan Module A on xPE is faulted or removed.
Additional
Information
Fan module A on the xPE either failed or has been physically

removed (CX700).
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039092
System Impact
Recommended
Corrective Action
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3.2.73
DRAFT
EMC Alarms
Alarm 3030805
Specific Problem
3030805
Managed Object
EMC
Description
0x2047: The system time has been set backwards. This may
affect event collection.
Additional
Information
The system time has been set backwards. This might affect
event collection. Event Monitor begins processing events
when the system time catches up to the time of the last event
Event Monitor processed.
cannot be cleared.
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
The event collection process will be impacted, and a possible

mismatch of event times might occur.
Recommended
Corrective Action
Manually set the system time correctly.
3.2.74
Alarm 3030806
Specific Problem
3030806
Managed Object
EMC
Description
0x2080: SP busy, couldnt respond to at least one Error event

on the SP.
Additional
Information
Too many events were encountered together. Please see the

CX event log (either through Navisphere Manager or through
NaviCLI) for more details on events and check if any of them
are severe.
cannot be cleared.
Severity
Minor
Message Group
(Probable Cause)
Hardware

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Alarm Automatically
Cleared
No
Recommended
Corrective Action
Please check which errors led to this alert. Use either

Navisphere Manager or NaviCLI.
3.2.75
Alarm 3030809
Specific Problem
3030809
Managed Object
EMC
Description
0x20c0: SP busy, couldnt respond to at least one Critical

event on the SP.
Additional
Information
Too many events were encountered together, and at least one

event is critical. See the CX event log for more details.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
RAID controller (SP) redundancy might be lost, which will

impact system performance.
Recommended
Corrective Action
Check the CX event log (either using Navisphere Manager

or NaviCLI) for critical errors.
3.2.76
Alarm 3030816
Specific Problem
3030816
Managed Object
EMC
Description
0x2183: The computer has rebooted from bugcheck (0x3e9):

<bugcheck_details>.
Additional
Information
The SP has rebooted because of a bugcheck. This error

should not appear after FLARE 14.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830

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EMC Alarms
System Impact
RAID controller (SP) redundancy might be lost, which will

impact system performance.
Recommended
Corrective Action
Check the SPS or storage processor (SP) or both. Replace

if necessary.
3.2.77
Alarm 3030821
Specific Problem
3030821
Managed Object
EMC
Description
0x2480: Disk Failure.
Additional
Information
A disk has failed.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039059
System Impact

occur.
Recommended
Corrective Action
Replace the hard drive.
3.2.78
Alarm 3030822
Specific Problem
3030822
Managed Object
EMC
Description
0x2481: Fan Failure.
Additional
Information
A fan has been removed or is faulty.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830

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EMC Alarms
System Impact
Loss of fan redundancy will occur, and performance might be

impacted due to cache disabling.
Recommended
Corrective Action
Replace the fan.
3.2.79
Alarm 3030823
Specific Problem
3030823
Managed Object
EMC
Description
0x2482: Power Supply Failure.
Additional
Information
A power supply has failed.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Recommended
Corrective Action
Replace the power supply.
3.2.80
Alarm 3030824
Specific Problem
3030824
Managed Object
EMC
Description
0x2483: LCC Failure.
Additional
Information
A Link Control Card has failed.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
LCC redundancy will be lost.
Recommended
Corrective Action
Replace the Link Control Card.
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3.2.81
DRAFT
EMC Alarms
Alarm 3030825
Specific Problem
3030825
Managed Object
EMC
Description
0x2484: Enclosure Failure.
Additional
Information
The enclosure has failed.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact

occur.
Recommended
Corrective Action
Check the incoming events (either using Navisphere Manager

or NaviCLI) to find a reason for enclosure failure.
3.2.82

Specific Problem
3030830 (Log only).
Managed Object
EMC
Description
0x2500: Storage system has no faults.
Additional
Information
The storage system has no faults.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.83
Alarm 3030832
Specific Problem
3030832
Managed Object
EMC
Description
0x2580: Storage system is faulted.

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EMC Alarms
Additional
Information
Storage system is faulted. This message usually follows a

critical event such as a CRU power-down of a disk.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact

occur.
Recommended
Corrective Action
Check the preceding events either using Navisphere Manager

or NaviCLI.
3.2.84

Specific Problem
3030833 (Log only).
Managed Object
EMC
Description
0x2700: Path to an array is up.
Additional
Information
The path from host to storage system is up.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.85
Alarm 3030834
Specific Problem
3030834
Managed Object
EMC
Description
0x2780: Path to an array is down.
Additional
Information
The physical path to an array is down.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039171

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EMC Alarms
System Impact

Recommended
Corrective Action
A physical path failure might have occurred; replace the

relevant component.
3.2.86
Alarm 3031002
Specific Problem
3031002
Managed Object
EMC
Description
0x40004001: The MessageDispatcher detected an error

during initializationt. This error code appears only in the event
log messages.
Additional
Information
SP Reboot. The peer died in run.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Loss of RAID controller (SP) redundancy during the reboot will

occur, and performance during reboot will be impacted.
Recommended
Corrective Action
Determine the reason for the SP reboot, either based on an

event that occurred or using the event viewer at Navisphere
Manager or NaviCLI.
3.2.87
Alarm 3031046
Specific Problem
3031046
Managed Object
EMC
Description
0x40008010: int3, int5, etc.
Additional
Information
FLARE issue with Navisphere Management Software. The

exception was most likely caused by a bad memory reference.
This is an internal software exception event that is logged
for reference.
Severity
Major
Message Group
(Probable Cause)
Hardware

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EMC Alarms
Alarm Automatically
Cleared
No
System Impact
RAID controller (SP) redundancy might be lost.
Recommended
Corrective Action
Determine if the SP is unmanaged. If it is, reboot it; otherwise,

cancel the case, indicating that the SP is managed and that
no action is necessary.
3.2.88
Alarm 3031110
Specific Problem
3031110
Managed Object
EMC
Description
0x40008031: Array has been booted but the K10 drivers did
not start (NDU degraded mode). This is not the same as RAID
5 degradation.
Additional
Information
The storage system has been restarted but the storage

system drivers did not start (NDU degraded mode).
cannot be cleared automatically. Clearing must be manual
for this event.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Upgrade success will be impacted, and the RAID controller

(SP) might fail.
Recommended
Corrective Action
If NDU (Software Installation) just upgraded the SP, you might

need to back out the changes made. However, if this occurs
with other event code messages, it might indicate a failed SP.
3.2.89
Alarm 3031124
Specific Problem
3031124
Managed Object
EMC
Description
0x40008038: An attempt was made to trespass a private LUN.

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Additional
Information
DRAFT
EMC Alarms
An attempt was made to trespass a private LUN, for example,

a LUN in a reserved LUN Area for MirrorView/A. Do not
trespass these LUNs.
This event indicates a failure of an administrative action and
is logged for troubleshooting and reference and cannot be
cleared.
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
Configure the Reserved LUN pool.
3.2.90
Alarm 3031142
Specific Problem
3031142
Managed Object
EMC
Description
0x40008044: An installed software package must be

committed before this command can be accepted.
Additional
Information
An installed software package must be committed before this

command can be accepted. A feature being requested cannot
be used until the recent FLARE upgrade is committed.
cleared.
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Installed software will not be usable until it the package is

committed.
Recommended
Corrective Action
Commit the software package.
3.2.91
Alarm 3031172

P/N 10-000-1050 Issue 1 Rev. 0.1
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DRAFT
EMC Alarms
Specific Problem
3031172
Managed Object
EMC
Description
0x40008053: Unbind failed-LU May Be Private.
Additional
Information
Failed to unbind LUNs The LUNs may be private and cannot

be unbound before they are removed from their container.
cleared.
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
Remove a LUN from a storage group before attempting to

delete. You can unbind a private LUN but be careful when
doing so. The private LUN must be made public before
unbinding. If the LUN has Reserved LUN Pool next to its RAID
group in Navisphere User Interface (UI), it must be removed
from the Reserved LUN pool before being unbound.
3.2.92
Alarm 3031232
Specific Problem
3031232
Managed Object
EMC
Description
0x41008004: Caught ASSERT or INT5.
Additional
Information
Possible memory leak. This error should not occur in newer

FLARE versions (14, 16, 19).
cannot be cleared. Rebooting the SP might clear it.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
If this seems to be a one-time occurrence, it can safely be

ignored. However, you should continue to monitor the array
for this error. If it occurs again, it might indicate a memory
leak, which could have multiple causes, and might require
the SP to be rebooted.
P/N 10-000-1050 Issue 1 Rev. 0.1
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3.2.93
DRAFT
EMC Alarms
Alarm 3032121
Specific Problem
3032121
Managed Object
EMC
Description
0x71058155: DRP Alarm - Failed to request remote K10 to

destroy a mirror.
Additional
Information
A communication error to the remote SP has occurred. This

be cleared automatically. After the mirror is destroyed, this
event can be cleared.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Check the communication to the remote system.
3.2.94
Alarm 3032122
Specific Problem
3032122
Managed Object
EMC
Description
0x71058156: DRP Alarm - Failed to request remote K10 to

update a mirror.
Additional
Information
A communication error to the remote SP has occurred.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action


P/N 10-000-1050 Issue 1 Rev. 0.1
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3.2.95
DRAFT
EMC Alarms
Alarm 3032131
Specific Problem
3032131
Managed Object
EMC
Description
0x7105815F: DRP Alarm - Failed to request remote K10 to

promote an image.
Additional
Information
A communication error to the remote SP prevented a promote

operation.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.2.96
Alarm 3032168
Specific Problem
3032168
Managed Object
EMC
Description
0x71058187: DRP Alarm - Maximum mirrors already allocated

on the system.
Additional
Information
The maximum number of mirrors have been allocated on

the system (CX500 up to 50 MV/A LUNs, CX700 up to 100
MV/A LUNs).
cannot be cleared.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Reduce the number of MV/A LUNs.
P/N 10-000-1050 Issue 1 Rev. 0.1
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3.2.97
DRAFT
EMC Alarms
Alarm 3032169
Specific Problem
3032169
Managed Object
EMC
Description
0x71058188: DRP Alarm - Maximum number of mirrors on

the system.
Additional
Information
The maximum number of mirrors have been allocated on

the system (CX500 up to 50 MV/A LUNs, CX700 up to 100
MV/A LUNs).
cannot be cleared.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Reduce the number of MV/A LUNs.
3.2.98
Alarm 3032190
Specific Problem
3032190
Managed Object
EMC
Description
0x7105819E: DRP Alarm - Promoting a secondary image was

allowed, but recreating the secondary images failed due to two
incompatible admin operations being performed at the same
time. Its possible when cross mirroring to get into a deadlock
situation if you are doing promotion or add/delete secondary
operations at the same time. To prevent this we check current
operations and add the secondary to a promoted image to
prevent the deadlock.
Additional
Information
Two conflicting MirrorView operations were run at the same

time. This event is logged for reference and troubleshooting
and cannot be cleared automatically.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

P/N 10-000-1050 Issue 1 Rev. 0.1
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DRAFT
EMC Alarms
System Impact
Recommended
Corrective Action
Check the currently running operations and add the secondary

image to a promoted image to prevent the deadlock.
3.2.99
Alarm 3032238
Specific Problem
3032238
Managed Object
EMC
Description
0x71058233: DRP Alarm - Cant remove the mirroring driver

from an LUs stack, as it is currently part of a mirror.
Additional
Information
Cannot destroy a mirror in an active state.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Determine the state of the mirror, if active or not.

3.2.100
Alarm 3032239
Specific Problem
3032239
Managed Object
EMC
Description
0x71058235: DRP Alarm - Cant remove the mirroring driver

from an LUs stack, as it is currently synchronizing.
Additional
Information
Cannot destroy a mirror in a synchronizing state.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

P/N 10-000-1050 Issue 1 Rev. 0.1
This event is logged for reference and troubleshooting

and cannot be cleared automatically. After the mirror is
synchronized, the mirror can be destroyed.
80 of 492
DRAFT
System Impact
Recommended
Corrective Action
Wait until synchronization completes.
EMC Alarms
3.2.101
Alarm 3032243
Specific Problem
3032243
Managed Object
EMC
Description
0x7105823C: DRP Alarm - Cant start synchronization from

the current image condition.
Additional
Information
MirrorView condition might be synchronizing or in a state that

does not allow the start of another synchronization.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Determine the state of the mirror. If it is active, wait until it

ends and then continue. If there is an additional error, resolve
it first before continuing.
3.2.102
Alarm 3032253
Specific Problem
3032253
Managed Object
EMC
Description
0x71058248: DRP Alarm - A secondary image reported a

media failure.
Additional
Information
Media failure fractures can be caused by physical disk errors

within the LUN associated in the mirror connection. This might
result in the MirrorView software detecting an I/O failure to a
physical disk.
cannot be cleared.
Severity

P/N 10-000-1050 Issue 1 Rev. 0.1
Critical
81 of 492
DRAFT
EMC Alarms
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Recommended
Corrective Action
Check if there is a physical fault on the secondary SP.
3.2.103
Alarm 3032403
Specific Problem
3032403
Managed Object
EMC
Description
0x7105852B: DRP Alarm - Unable to verify the remote array

version during add secondary operation. Check connectivity
between the arrays.
Additional
Information
This error is usually the result of a partial connection between

the Primary and Secondary SPs. Partially connected is defined
as a connection that is useable but not fully established (for
example, SP-A <-> SP-A, but SP-B <-> SP-B does not exist
or vice versa). This is a degraded state of operation. This
be cleared automatically. After connectivity is restored, this
condition can be cleared manually.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Check the connectivity between the CX storage systems and

verify correct zoning configuration both at the FC Switch and
the SAN Gateway (if available).
3.2.104
Alarm 3035708
Specific Problem
3035708
Managed Object
EMC

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DRAFT
EMC Alarms
Description
0x71528169: DRP Alarm - Mirrorview/A is unable to

communicate with secondary array and trespass the
destination LU for the mirrors secondary image while starting
an incremental update.
Additional
Information
A communication error with a remote SP has occurred.

MirrorView/A cannot communicate with the secondary array
to trespass the target LUN to the correct SP and start an
incremental update. This event is logged for reference and
troubleshooting and cannot be cleared. After communication
with the remote SP is resumed MirrorView/A operations can
be resumed manually.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Check all devices in the communication path between the

source and target arrays.
3.2.105
Alarm 3035723
Specific Problem
3035723
Managed Object
EMC
Description
0x71528180: DRP Alarm - Operation prohibited as

MirrorView/A is in degraded mode.
Additional
Information
MirrorView/A state does not allow performing a required

operation.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Determine which event lead to the MirrorView/A state and

fix that event.

P/N 10-000-1050 Issue 1 Rev. 0.1
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3.2.106
DRAFT
EMC Alarms
Alarm 3035749
Specific Problem
3035749
Managed Object
EMC
Description
0x7152819b: DRP Alarm - The session for the mirror has

failed because the primary array has run out of cache. As a
result of this error, the mirror is adminfractured.
Additional
Information
The secondary image for the mirror has fractured because the
reserved LUN pool on the primary array was exhausted. As a
result, the mirror is adminfractured.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Add more cache LUNs on the primary array and retry a sync.
3.2.107
Alarm 3035750
Specific Problem
3035750
Managed Object
EMC
Description
0x7152819c: DRP Alarm - The session for the mirror has

failed because the secondary array has run out of cache. As a
result of this error, the mirror is adminfractured.
Additional
Information
The secondary image for the mirror has fractured because the
reserved LUN pool on the secondary array was exhausted.
As a result, the mirror is adminfractured.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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DRAFT
EMC Alarms
System Impact
Recommended
Corrective Action
Add more cache LUNs on the secondary array and retry a

sync.
3.2.108
Alarm 3037004
Specific Problem
3037004
Managed Object
EMC
Description
0x71298001: Unable to initialize allocate memory for poll

data. Polls fail.
Additional
Information
An internal problem has occurred with the array management.

cannot be cleared.
This is the result of an error in the Navisphere Management
Server (CIMOM), which is unable to perform one of its
functions on the storage processor.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Management towards storage system might be lost.
Recommended
Corrective Action
Restart CIMOM on the SP. If the error persists after restarting

the CIMOM or has resulted in an unmanaged SP, contact
Comverse customer support.
3.2.109
Alarm 3037061
Specific Problem
3037061
Managed Object
EMC
Description
0x71518014: Installation of software on the peer SP failed.
Additional
Information
An installation failure has occurred on the peer SP.
Severity
Major
Message Group
(Probable Cause)
Hardware

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DRAFT
EMC Alarms
Alarm Automatically
Cleared
No
System Impact
Software package installation will be impacted.
Recommended
Corrective Action
Reboot each SP, one at a time, and then retry the NDU.
3.2.110
Alarm 3037062
Specific Problem
3037062
Managed Object
EMC
Description
0x71518015: Installation of software on the master SP failed.
Additional
Information
Installation of software on the master SP has failed.
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Look at the text attached to the event to understand the

reason for the problem. After you have solved the issue, run
an NDU again.
3.2.111
Alarm 3037075
Specific Problem
3037075
Managed Object
EMC
Description
0x71518026: The SP failed to reboot.
Additional
Information
Service processor failed to reboot due to a hardware issue

that needs to be investigated.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830

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DRAFT
EMC Alarms
System Impact

Recommended
Corrective Action
A diagnosis must be made to determine if a minor corrective

action is sufficient to rectify the situation or if the SP
boot-drives must be re-imaged. Certain types of failures
require re-imaging a pair of SP boot drives. Other types
of failures require the SP replacement, or recabling and
reconfiguring the array.
3.2.112
Alarm 3037076
Specific Problem
3037076
Managed Object
EMC
Description
0x71518027: The SP failed to reboot.
Additional
Information
Service processor failed to reboot due to a hardware issue

that needs to be investigated.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Recommended
Corrective Action
A diagnosis must be made to determine if a minor corrective

action is sufficient to rectify the situation or if the SP
boot-drives must be re-imaged. Certain types of failures
require re-imaging a pair of SP boot drives. Other types
of failures require the SP replacement, or recabling and
reconfiguring the array.
3.2.113
Alarm 3037102
Specific Problem
3037102
Managed Object
EMC
Description
0x76004101: Found a warning form POST. See text for details.
Additional
Information
This is a generic error with specific text that describes the

problem. The error could be duplicate enclosure address,
power supply, standby power supply (SPS), or SPS sense
cable.
Severity
Major

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DRAFT
EMC Alarms
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Redundancy might be lost in the power supply or RAID

controller (SP), and performance might be impacted due to
cache disabling.
Recommended
Corrective Action
Look at the text attached to the event to understand the

reason for the problem. Possible solutions: replace the power
supply, standby power supply (SPS), and SPS sense cable.
If one of the SPs persistently reports 0x76008103 Found an
error during POST errors, replace that SP.
3.2.114
Alarm 3037113
Specific Problem
3037113
Managed Object
EMC
Description
0x7600800c: Cannot alloc or free memory.
Additional
Information
A call has been made to an internal FLARE application

(psmtool). This application is not critical to the arrays
operation or management.
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
The array retries this operation. If this message is not

continually being logged more than a few times a day, it can
be safely ignored.
3.2.115
Alarm 3037122
Specific Problem
3037122
Managed Object
EMC
Description
0x76008101: Found single bit ECC error. See message

details.

P/N 10-000-1050 Issue 1 Rev. 0.1
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DRAFT
EMC Alarms
Additional
Information
There was an error correction code error in the CX memory

modules. This is an issue that affects a limited number of
dual in-line memory modules (DIMMs) on CX-Series storage
processors (SPs). This alarm is a notification of a Memory
ECC error, and cannot be cleared.
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
If this occurs more 50 times, contact customer support.
Recommended
Corrective Action
Correctable ECC errors should be treated as single-bit ECC

errors, which means that no corrective action is required
unless more than 50 errors are generated in a single week.
3.2.116
Alarm 3037123
Specific Problem
3037123
Managed Object
EMC
Description
0x76008102: Found multibit ECC error. See message details.
Additional
Information
When a multibit error occurs, the memory controller generates

an SMI interrupt. Information about what DIMM and the
syndrome bits are gathered and this information is stored in
the DMI log prior to reboot. Upon a successful reboot, this
DMI logged information is read via the DGSSP driver and
stored into the NT event log.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact

Recommended
Corrective Action
Replace the SP. This is required because a multibit ECC error

causes the SP to panic and reboot without creating a dump
file.
3.2.117
Alarm 3037315

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DRAFT
EMC Alarms
Specific Problem
3037315
Managed Object
EMC
Description
0x7950800E: This occurs when trying to remove the device

creator form the list of filter drivers.
Additional
Information
This error occurs when trying to remove the device creator

from the list of filter drivers. It means that the command
was sent to the wrong Storage Processor (SP), and then
forwarded to the other SP.
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
Please contact Comverse customer support.
3.2.118
Alarm 3037339
Specific Problem
3037339
Managed Object
EMC
Description
0x79508026: Subroutine failed, see data section for source

error.
Additional
Information
An internal software error with accessing the system

configuration files (PSM LUN) has occurred.
cannot be cleared.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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DRAFT
EMC Alarms
System Impact
Data loss might occur in case of multiple disk failures, and

Recommended
Corrective Action
Do the following:
1
Verify that all disks making up the PSM LUN are

accessible. If you find a double-faulted PSM LUN on an
array, or a triple-faulted PSM LUN (drives 0, 1, and 2)
on a CX-Series array, this might explain why the PSM
LUN cannot be reached
If there are no other signs of trouble on the array, the

action required depends on whether you are seeing any
other adverse effects. An array should definitely not be
logging these messages frequently, because this would
indicate some sort of problem with accessing the PSM
LUN or its drives
3.2.119
Alarm 3039062
Specific Problem
3039062
Managed Object
EMC
Description
0x605: CRU Unit Rebuild Halted.
Additional
Information
FLARE has stopped a rebuild that was in progress for a

particular LUN contained on a disk. This can be generated
either because of LUN trespassing, or because of a double
fault in the RAID group where the LUN is trying to be rebuilt.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030204
System Impact
Recommended
Corrective Action
Check that the rebuild continues on the other SP until it is

completed.
3.2.120
Alarm 3039063
Specific Problem
3039063
Managed Object
EMC
Description
0x606: Unit Shutdown for Trespass.

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Additional
Information
DRAFT
EMC Alarms
The SP has shut down the LUN containing this drive module
at the request of the peer SP because of a trespass operation.
Under the following conditions, a CLARiiON array might
experience Unit Shutdown for Trespass messages:
Path to CLARiiON array may be down.

Possible problem with the SP.
Fiber connection from server to switch or to CLARiiON
array might be loose or bad.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039063
System Impact
FC connectivity towards the CX will be impacted or RAID

controller (SP) redundancy will be lost.
Recommended
Corrective Action
If all LUNs have failed over to the peer SP, review the event
logs to determine the root cause. If the SP failed, it must
be replaced. Check HBAs and fiber connections to the CX
system.
3.2.121

Specific Problem
3039065 (Log only).
Managed Object
EMC
Description
0x621: Backround Verify Started.
Additional
Information
A background check on the correctness of parity information

has begun on the unit of which this drive is a member.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039066
3.2.122

Specific Problem
3039066 (Log only).
Managed Object
EMC
Description
0x622: Backround Verify Complete.

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DRAFT
Additional
Information
The Background Verify process has completed.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
EMC Alarms
3.2.123
Alarm 3039069
Specific Problem
3039069
Managed Object
EMC
Description
0x636: BBU/SPS Removed.
Additional
Information
SPS was removed from the storage system.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039071
System Impact
Recommended
Corrective Action
Reinsert/reconnect the BBU.
3.2.124
Alarm 3039070
Specific Problem
3039070
Managed Object
EMC
Description
0x637: BBU Recharging.
Additional
Information
The battery backup unit (or SPS) is recharging, probably after

reboot.
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039071

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DRAFT
EMC Alarms
System Impact
Recommended
Corrective Action
Wait about 20 minutes for recharging before the cache is

enabled.
3.2.125

Specific Problem
3039071 (Log only).
Managed Object
EMC
Description
0x638: BBU Enabled.
Additional
Information
The SPS has been re-enabled, allowing write caching.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.126

Specific Problem
3039073 (Log only).
Managed Object
EMC
Description
0x63F: Resume PROM information was read successfully.
Additional
Information
The SP has successfully read the PROM information about

the device denoted by the extended status code. This event
is logged for reference and troubleshooting and cannot be
cleared.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.127
Alarm 3039074

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DRAFT
EMC Alarms
Specific Problem
3039074
Managed Object
EMC
Description
0x642: Backround Verify Aborted.
Additional
Information
A Background Verify operation has been terminated due to

an abnormal event, such as the failure of one of the disks
in the LUN, trespass, or SP reboot. This event is logged for
reference and troubleshooting and cannot be cleared.
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
3.2.128

Specific Problem
3039075 (Log only).
Managed Object
EMC
Description
0x644: Peer SP Inserted.
Additional
Information
The peer SP has been reinserted.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.129

Specific Problem
3039076 (Log only).
Managed Object
EMC
Description
0x645: CRU Bound.
Additional
Information
A disk was bound to a RAID group.
Severity
Normal

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DRAFT
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
EMC Alarms
3.2.130

Specific Problem
3039077 (Log only).
Managed Object
EMC
Description
0x646: Disk Module Unbound.
Additional
Information
A disk was unbound from a RAID group, therefore all the data
on it was lost.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.131
Alarm 3039079
Specific Problem
3039079
Managed Object
EMC
Description
0x698: SPS/Battery Testing In Progress.
Additional
Information
A series of these logs indicates that the scheduled SPS test

event has occurred.
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
The cache will be automatically disabled during battery

testing, and performance will be impacted.
3.2.132

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EMC Alarms
Specific Problem
3039090 (Log only).
Managed Object
EMC
Description
0x762: Fan Module C on xPE has been installed or repaired.
Additional
Information
Fan module C on the xPE has been installed or repaired

(CX700).
cannot be cleared.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.133

Specific Problem
3039091 (Log only).
Managed Object
EMC
Description
0x763: Fan Module B on xPE has been installed or repaired.
Additional
Information
Fan module B on the xPE has been installed or repaired

(CX700).
cannot be cleared.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.134

Specific Problem
3039092 (Log only).
Managed Object
EMC
Description
0x764: Fan Module A on xPE has been installed or repaired.
Additional
Information
Fan module A on the xPE has been installed or repaired

(CX700).
cannot be cleared.

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Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
EMC Alarms
3.2.135
Alarm 3039094
Specific Problem
3039094
Managed Object
EMC
Description
0x766: Fan Module B on xPE is faulted or removed.
Additional
Information
Fan module B on the xPE either failed or has been physically

removed (CX700).
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039091
System Impact
Recommended
Corrective Action
3.2.136
Alarm 3039103
Specific Problem
3039103
Managed Object
EMC
Description
0x78A: Write cache enable pending.
Additional
Information
The write cache is in a pending state until it is possible to

enable it. If all conditions are met, it enables automatically.
This might be the result of a rebuild on the first five drives,
battery recharging, and so on.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030212

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System Impact
Recommended
Corrective Action
Check the CLARiiON event log for details.
EMC Alarms
3.2.137

Specific Problem
3039134 (Log only).
Managed Object
EMC
Description
0x941: BBU on line.
Additional
Information
The battery backup unit is online. The cache should return to

the enabled state.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.138
Alarm 3039148
Specific Problem
3039148
Managed Object
EMC
Description
0xA23: Peer SP is down because of hang/crash/bugcheck.

The peer SP hardware is present but it is down for the reasons
mentioned in first sentence. Communication between SPA
and SPB is down.
Additional
Information
Software issue. The Peer SP is down because of

hang/crash/bugcheck. Communication between SPA and
SPB is down.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact

Recommended
Corrective Action
Reboot the SP. Check for FLARE updates/patches.
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3.2.139
DRAFT
EMC Alarms
Alarm 3039149
Specific Problem
3039149
Managed Object
EMC
Description
0xA25: Enclosure state change.
Additional
Information
A component, for example, a fan module, has failed or has

been removed. The extended codes can be interpreted by
knowing what the possible state changes mean.
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
One of the FRUs redundancy will be impacted.
Recommended
Corrective Action
Check the joining events to determine why the enclosures

state changed.
3.2.140
Alarm 3039150
Specific Problem
3039150
Managed Object
EMC
Description
0x2003: SP busy, couldnt respond to at least one

Informational event on the SP.
Additional
Information
Too many events were encountered together. Please see the

CX event log (either through Navisphere Manager or through
NaviCLI) for more details on events and check if any of them
are severe.
cannot be cleared.
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
Please check which errors led to this alert. Use either

Navisphere Manager or NaviCLI.

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3.2.141
DRAFT
EMC Alarms

Specific Problem
3039151 (Log only).
Managed Object
EMC
Description
0x4600: Informational Audit Log entry.
Additional
Information
A user login or some other audit log entry has been recorded.
cannot be cleared.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.142
Alarm 3039152
Specific Problem
3039152
Managed Object
EMC
Description
0x4640: Warning Audit Log entry.
Additional
Information
An audit log entry has been created for an unsuccessful

login/request. Login failure must be logged and cannot be
cleared.
This is not a problem and Navisphere is working as
designed. Any client that issues a request without an
authorized username/password results in an audit log entry.
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
3.2.143
Alarm 3039153

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EMC Alarms
Specific Problem
3039153
Managed Object
EMC
Description
0x71004000: DRP Alarm - The Reserved Lun Pool for Lun

<number> has become <x> percent full.
Additional
Information
This error is related to MirrorView/Snap view reserved

space. The CLARiiON array gets the following message:
The Reserved LUNs assigned to LUN XX have

become 95 percent full. MirrorView/A does
not fail.
The next message is: The Reserved LUNs assigned
to LUN XX have become 50 percent full.

This is not a problem. MirrorView/A has acquired a new disk
from the Reserved LUN pool and the session is still running.
When a MirrorView/A session reaches 100 percent, it acquires
another LUN from the Reserved LUN pool. As long as LUNs
are available in the Reserved LUN pool when the existing
LUN fills up, a new LUN is added to the session. The percent
full varies according to the size of the LUN added and how
many LUNs are already in the session. There is no specific
clearing event for this, and it must be cleared manually when
there is more space in the Reserved LUN pool.
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
3.2.144
Alarm 3039154
Specific Problem
3039154
Managed Object
EMC
Description
0x7100801C: DRP Alarm - There is no more room in the

Reserved Lun Pool.
Additional
Information
The Reserved LUN pool holds the changed blocks for

MirrorView/A. When there is no more room in the pool, expect
MirrorView/A to fail. There is no specific clearing event for
this, and it must be cleared manually when there is more
space in the Reserved LUN pool.
Severity
Major
Message Group
(Probable Cause)
Hardware

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Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Add more LUNs to the reserved pool area.
EMC Alarms
3.2.145
Alarm 3039155
Specific Problem
3039155
Managed Object
EMC
Description
0x7100802D: DRP Alarm - SnapView has attempted an

operation on a Session that no longer exists.
Additional
Information
MirrorView/A mirrors are permanently fractured after cache

dirty LUN condition on array. During cleanup and restoration of
mirroring, the secondary images must be removed and added
back to the mirror. When attempting to add the secondary
image to the mirror a 71008043 or 7100802d error is received
by the user and the secondary image cannot be added back
to the mirror. A layered driver used by MV/A is maintaining
information related to the primary image LUN and cannot
correctly identify the owning SP of the primary image. This
issue is a side effect of the LUNs on the array experiencing
a cache dirty condition. As a result, the attempt to add the
secondary image fails. This event is logged for reference and
troubleshooting and cannot be cleared automatically.
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Remove the secondary and primary image of the MirrorView

and any snaps and then recreate them.
3.2.146
Alarm 3039156
Specific Problem
3039156
Managed Object
EMC
Description
0x71008043: Request sent to a non-owning SP.

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EMC Alarms
Additional
Information
A SnapView command was sent to a non-owning SP. This

be cleared automatically.
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
Issue the snap command against the controlling SP for that

LUN.
3.2.147
Alarm 3039157
Specific Problem
3039157
Managed Object
EMC
Description
0x71050200: DRP Alarm - An image was fractured. If the

failure clears automatic resynchronization may be allowed.
Additional
Information
An image was fractured for some reason. If the failure

clears, automatic resynchronization might be allowed. This
error must be investigated further to see the root cause of
the image fracture. This event is logged for reference and
troubleshooting and cannot be cleared automatically. After
connectivity is restored and synchronization continues, this
condition can be cleared manually.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Check the event log to determine which failure triggered this

alarm and then fix it. Check to see whether resynchronization
continues. If not, contact Comverse customer support.
3.2.148
Alarm 3039158
Specific Problem
3039158
Managed Object
EMC

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EMC Alarms
Description
0x71050201: DRP Alarm - An image was fractured, and

administrator action is required for resynchronization.
Additional
Information
An image was fractured for some reason. The synchronization

cannot continue automatically.
This event is logged for reference and troubleshooting
and cannot be cleared automatically. After the mirror is
synchronized, this event can be cleared.
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Check the event log to determine which failure triggered this

alarm and then fix it. Restart the synchronization manually.
3.2.149
Alarm 3039159
Specific Problem
3039159
Managed Object
EMC
Description
0x71058238: DRP Alarm - Cant fracture an image as were

not the primary K10 and/or controlling SP for the mirror.
Additional
Information
The fracture command has been sent to either the incorrect

SP (via navicli commands) or the mirror underneath the
secondary array.
cannot be cleared.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Retry the command and send it to either the correct SP or

the primary array mirror.
3.2.150
Alarm 3039160

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EMC Alarms
Specific Problem
3039160
Managed Object
EMC
Description
0x7105823B: DRP Alarm - Cant start synchronization as

were not the primary K10 and/or controlling SP for the mirror.
Additional
Information
The fracture command has been sent to either the incorrect

SP (via navicli commands) or the mirror underneath the
secondary array.
cannot be cleared.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
MirrorView/A management will be impacted.
Recommended
Corrective Action
Retry the command and send it to either the correct SP or

the primary array mirror.
3.2.151
Alarm 3039161
Specific Problem
3039161
Managed Object
EMC
Description
0x71170008: A Fibre Channel connection has become

inactive.
Additional
Information
Something happened to the front-end FC connection. Possible

causes of the front-end Fiber Loop errors are:
Customer powered down or rebooted a server
The SP problem
Customer rebooted the CLARiiON array

A server has a failed host bus adapter (HBA)
GBIC or cable going from the switch to the SP on the CX
array failed
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3039162

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EMC Alarms
System Impact
FC connectivity between host and storage will be impacted,

Recommended
Corrective Action
To troubleshoot front-end fiber loop errors on the CLARiiON

array, do the following:
1
Verify that the user was not booting or powering down

a server, switch, or the CLARiiON array at the time of
the errors
Examine the SP event logs and the fault lights on the

CLARiiON array to see if any other errors indicate a bad
SP
If no other errors indicate a bad SP, look at the server

logs and fault lights on the HBA (if any) to see if they
indicate a failed HBA
If the front-end fiber errors continue, replace the cables

and GBICs between the switch and the SP on the
CLARiiON array
3.2.152

Specific Problem
3039162 (Log only).
Managed Object
EMC
Description
0x71170009: A Fibre Channel connection has become active.
Additional
Information
The front-end fiber loop is up and functional.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.2.153
Alarm 3039163
Specific Problem
3039163
Managed Object
EMC
Description
0x71214000: The service failed to start, or was stopped. See

error text for details either at Navisphere Manager or using
NaviCLI.

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3.2.154
DRAFT
EMC Alarms
Additional
Information
Various SP services/processes are being impacted by a very

busy system. This is usually seen on busy arrays when an
agent indicates loss of contact with CIMON.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Please contact customer support engineers.
Alarm 3039164
Specific Problem
3039164
Managed Object
EMC
Description
0x71270006: Text is of the form Bus N Disk M status: The

data area contains sense data from a back-end disk drive.
Additional
Information
This is the result of a SCSI check condition.
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
Please contact customer support engineers.

cannot be cleared.
3.2.155
Alarm 3039165
Specific Problem
3039165
Managed Object
EMC
Description
0x71518003: This file is either not a valid upgrade file or is

corrupt. It may have been corrupted during a file transfer.
Obtain a new copy and retry the upgrade.
Additional
Information
During an upgrade from FLARE 16 to 19, a file is missing or

its extension is not supported.

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EMC Alarms
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
If this is the result of an NDU, the NDU (with a Release 16

Navisphere) does not handle PBU files.
Do one of the following:
Unzip the file and point Navisphere at the LST file

contained within the bundle as was done in Release 14
and Release 16
Obtain a Release 19 Navisphere (Release 19 CLI or the

off-array GUI). Both Release 19 Navisphere utilities can
unzip the PBU file before it sends the packages to the
NDU
3.2.156
Alarm 3039166
Specific Problem
3039166
Managed Object
EMC
Description
0x71518007: The software package may not be reverted,

either because it has already been committed or because no
previous revision is available.
Additional
Information
The software package might not be reverted, either because it

has already been committed or because no previous revision
is available. This is caused by a configuration problem, and is
unable to revert to an older software revision.
cleared.
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
Determine which layered application has been installed and if

it can be reverted.

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3.2.157
DRAFT
EMC Alarms
Alarm 3039167
Specific Problem
3039167
Managed Object
EMC
Description
0x7151801D: NDU app caught some sort of exception.
Additional
Information
A nondisruptive upgrade (NDU) has failed.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3030830
System Impact
Upgrade success will be impacted.
Recommended
Corrective Action
Reboot the SP to reset the upgrade, if it is not rebooted

automatically.
3.2.158
Alarm 3039169
Specific Problem
3039169
Managed Object
EMC
Description
0x76008103: Found POST error. See message details either

at Navisphere Manger or using NaviCLI.
Additional
Information
If this event occurs every 60 seconds, the BIOS POST event

log area is not being properly cleared after the messages are
displayed.
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
One of the systems FRUs will be impacted, or performance

will be impacted.
Recommended
Corrective Action
3.2.159
Alarm 3039170

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EMC Alarms
Specific Problem
3039170
Managed Object
EMC
Description
0x79008009: Attempt to consume/delete already consumed

obj.
Additional
Information
An attempt was made to consume/delete an already

consumed object. This might be a private LUN or a LUN in
a storage group.
This is a storage manager action that failed, which means that
it is logged for reference and troubleshooting.
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
Remove a LUN from a storage group before attempting to

delete. You can unbind a private LUN but be careful when
doing so. The private LUN must be made public before
unbinding. If the LUN has Reserved LUN Pool next to its RAID
group in Navisphere User Interface (UI), it must be removed
from the Reserved LUN pool before being unbound.

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3.3
DRAFT
Langley 4 Alarms
Langley 4 Alarms
3.3.1
Alarm 4090101
Specific Problem
4090101
Managed Object
Langley 4
Description
The overall server health is now OK.
Additional
Information
Server Health
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.3.2
Alarm 4090102
Specific Problem
4090102
Managed Object
Langley 4
Description
The overall server health is now degraded.
Additional
Information
Server Health
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090101
System Impact
Server performance or redundancy will be degraded.
Recommended
Corrective Action
This is a generic trap indicating that the general servers state

has become degraded, noncritical from another state. This
trap is always accompanied by other traps. Follow these other
traps instructions.
3.3.3
Alarm 4090103

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Langley 4 Alarms
Specific Problem
4090103
Managed Object
Langley 4
Description
The overall server health is now critical.
Additional
Information
Server Health
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090101
System Impact
The server will be in a failed state.
Recommended
Corrective Action
This is a generic trap indicating that the general servers state

has become degraded, critical from another state. This trap
is always accompanied by other traps. Follow these other
traps instructions.
3.3.4
Alarm 4090104
Specific Problem
4090104
Managed Object
Langley 4
Description
The overall server health is now nonrecoverable.
Additional
Information
Server Health
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090101
System Impact
The server will fail.
Recommended
Corrective Action
3.3.5
Alarm 4090105
Specific Problem
4090105
Managed Object
Langley 4
Description
An intrusion to the chassis has been detected.

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Langley 4 Alarms
Additional
Information
Server Chassis
Severity
Minor
Message Group
(Probable Cause)
Security
Alarm Automatically
Cleared
Yes; by 4090106
System Impact
No immediate impact. The chassis will be vulnerable to

external factors.
Recommended
Corrective Action
The chassis top cover is protected from intrusion. If this trap

occurs when the server is not undergoing maintenance,
determine if someone is tampering with the server.
3.3.6
Alarm 4090106
Specific Problem
4090106
Managed Object
Langley 4
Description
The chassis intrusion is no longer detected.
Additional
Information
Server Chassis
Severity
Warning
Message Group
(Probable Cause)
Security
Alarm Automatically
Cleared
No
3.3.7
Alarm 4090107
Specific Problem
4090107
Managed Object
Langley 4
Description
The processor experienced an IERR (Internal Error).
Additional
Information
CPU
Severity
Critical
Message Group
(Probable Cause)
Hardware

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Langley 4 Alarms
Alarm Automatically
Cleared
No
System Impact
If CPU0 fails, the server will fail. If CPU1 fails, performance

will be degraded.
Recommended
Corrective Action
The processor encountered an internal error. Contact

3.3.8
Alarm 4090108
Specific Problem
4090108
Managed Object
Langley 4
Description
The processor experienced a thermal trip.
Additional
Information
CPU
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact

will be degraded.
Recommended
Corrective Action
The processor reached its critical temperature, either due to

insufficient cooling or heatsink decoupling issues. Contact
3.3.9
Alarm 4090109
Specific Problem
4090109
Managed Object
Langley 4
Description
The processor experienced an FRB1 error, BIST failure.
Additional
Information
CPU
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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Langley 4 Alarms
System Impact

will be degraded.
Recommended
Corrective Action
The CPU has failed its self-test. Contact Comverse customer

support.
3.3.10
Alarm 4090110
Specific Problem
4090110
Managed Object
Langley 4
Description
The processor experienced an FRB2 error, hang in POST

failure.
Additional
Information
CPU
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact

will be degraded.
Recommended
Corrective Action
The CPU has failed. Contact Comverse customer support.
3.3.11
Alarm 4090111
Specific Problem
4090111
Managed Object
Langley 4
Description
The processor experienced an FRB3 error, initialization failure.
Additional
Information
CPU
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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Langley 4 Alarms
System Impact

will be degraded.
Recommended
Corrective Action
3.3.12
Alarm 4090112
Specific Problem
4090112
Managed Object
Langley 4
Description
The processor experienced a configuration error.
Additional
Information
CPU
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact

will be degraded.
Recommended
Corrective Action
3.3.13
Alarm 4090113
Specific Problem
4090113
Managed Object
Langley 4
Description
The processor presence has been detected.
Additional
Information
CPU
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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3.3.14
DRAFT
Langley 4 Alarms
Alarm 4090114
Specific Problem
4090114
Managed Object
Langley 4
Description
The processor has been disabled.
Additional
Information
CPU
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Server performance will be degraded.
Recommended
Corrective Action
The processor was disabled. If this trap occurs when no

planned maintenance is being done, contact Comverse
customer support.
3.3.15
Alarm 4090115
Specific Problem
4090115
Managed Object
Langley 4
Description
The processor has encountered an SMBIOS uncorrectable

CPU-Complex error.
Additional
Information
CPU
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact

will be degraded.
Recommended
Corrective Action
3.3.16
Alarm 4090116

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DRAFT
Specific Problem
4090116
Managed Object
Langley 4
Description
The power supply unit is fully redundant.
Additional
Information
Power Redundancy
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Langley 4 Alarms
3.3.17
Alarm 4090117
Specific Problem
4090117
Managed Object
Langley 4
Description
The power supply unit redundancy has been degraded.
Additional
Information
Power Redundancy
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090116
System Impact
Another power supply failure might cause the server to fail.
Recommended
Corrective Action
3.3.18
Alarm 4090118
Specific Problem
4090118
Managed Object
Langley 4
Description
The power supply unit redundancy has been lost.
Additional
Information
Power Redundancy
Severity
Critical

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DRAFT
Langley 4 Alarms
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090116
System Impact
The server will fail if the other power supply is lost.
Recommended
Corrective Action
One power supply has failed or has been pulled out. If this is
not a planned event, contact Comverse customer support.
3.3.19
Alarm 4090119
Specific Problem
4090119
Managed Object
Langley 4
Description
The power supply <PowerSupply> presence has been

detected.
Additional
Information
<PowerSupply>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.3.20
Alarm 4090120
Specific Problem
4090120
Managed Object
Langley 4
Description
The power supply <PowerSupply> is no longer detected as

present.
Additional
Information
<PowerSupply>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090119

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DRAFT
Langley 4 Alarms
System Impact
The server will fail if the other power supply is lost.
Recommended
Corrective Action
This trap indicates a user removal of a power supply unit.

If this is not a planned event, contact Comverse customer
support.
3.3.21
Alarm 4090121
Specific Problem
4090121
Managed Object
Langley 4
Description
The power supply <PowerSupply> has failed.
Additional
Information
<PowerSupply>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090116
System Impact
Another power supply failure might cause the server to fail.
Recommended
Corrective Action
One of the power supply units has failed. Contact Comverse

customer support.
3.3.22
Alarm 4090122
Specific Problem
4090122
Managed Object
Langley 4
Description
Failure of this power supply <PowerSupply> has been

predicted.
Additional
Information
<PowerSupply>
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090116

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DRAFT
Langley 4 Alarms
System Impact
Power supply will fail.
Recommended
Corrective Action
One of the power supply units is predicted to fail. Replacement

of this power supply unit is recommended. Contact Comverse
customer support.
3.3.23
Alarm 4090123
Specific Problem
4090123
Managed Object
Langley 4
Description
The power supply <PowerSupply> AC/DC connection has

been lost.
Additional
Information
<PowerSupply>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090116
System Impact
The server will fail if the other power supply input is lost.
Recommended
Corrective Action
The AC/DC power feed to the power supply has been lost.
Check the power feed to the unit.
3.3.24
Alarm 4090125
Specific Problem
4090125
Managed Object
Langley 4
Description
<VoltageSensor>: Current reading is below lower

nonrecoverable threshold. Status for this sensor is
nonrecoverable.
Additional
Information
<VoltageSensor>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090128

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Threshold
DRAFT
Langley 4 Alarms
Baseboard 1.2V: 1.07

Baseboard 1.8VSB: 1.60
Baseboard 3.3AUX: 2.92
Baseboard 5VSB: 4.44
Baseboard 12V: 10.79
Baseboard 12VRM: 10.60
Baseboard -12V: -13.84
Baseboard VBAT: 2.68 Processor Vccp: 1.03
System Impact
Server failure might be imminent.
Recommended
Corrective Action
There a problem with one of the servers voltages. Contact

3.3.25
Alarm 4090126
Specific Problem
4090126
Managed Object
Langley 4
Description
<VoltageSensor>: Current reading is below lower critical

threshold. Status for this sensor is critical.
Additional
Information
<VoltageSensor>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090128

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Threshold
DRAFT
Langley 4 Alarms

System Impact
The server might fail either partially or completely.
Recommended
Corrective Action
One or more of the servers voltages is below the lower critical

threshold. Contact Comverse customer support.
3.3.26
Alarm 4090127
Specific Problem
4090127
Managed Object
Langley 4
Description
<VoltageSensor>: Current reading is below lower noncritical

threshold. Status for this sensor is noncritical.
Additional
Information
<VoltageSensor>
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090128

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Threshold
DRAFT
Langley 4 Alarms

System Impact
Recommended
Corrective Action
One or more of the servers voltages is below the lower

noncritical threshold. No immediate action is required;
however, action is required if there is an escalated trap.
3.3.27
Alarm 4090128
Specific Problem
4090128
Managed Object
Langley 4
Description
<VoltageSensor>: Current reading is within normal thresholds,

status is OK.
Additional
Information
<VoltageSensor>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.3.28
Alarm 4090129
Specific Problem
4090129
Managed Object
Langley 4

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DRAFT
Langley 4 Alarms
Description
<VoltageSensor>: Current reading exceeds upper noncritical

Additional
Information
<VoltageSensor>
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090128
Threshold

System Impact
High voltage might cause the server to fail.
Recommended
Corrective Action
A voltage value went above its upper noncritical value. No

immediate action is required; however, action is required if
there is an escalated trap.
3.3.29
Alarm 4090130
Specific Problem
4090130
Managed Object
Langley 4
Description
<VoltageSensor>: Current reading exceeds upper critical

Additional
Information
<VoltageSensor>
Severity
Critical
Message Group
(Probable Cause)
Hardware

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DRAFT
Alarm Automatically
Cleared
Yes; by 4090128
Threshold
Langley 4 Alarms

System Impact
Recommended
Corrective Action
A voltage value went above its upper critical value. Contact

3.3.30
Alarm 4090131
Specific Problem
4090131
Managed Object
Langley 4
Description
<VoltageSensor>: Current reading exceeds upper

nonrecoverable.
Additional
Information
<VoltageSensor>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090128

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Threshold
DRAFT
Langley 4 Alarms

System Impact
Server failure might be imminent.
Recommended
Corrective Action
There a problem with one of the servers voltages. Contact

Comverse customer support
3.3.31
Alarm 4090132
Specific Problem
4090132
Managed Object
Langley 4
Description
The discrete voltage sensor meets performance standards:

<VoltageSensor>.
Additional
Information
<VoltageSensor>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.3.32
Alarm 4090133
Specific Problem
4090133
Managed Object
Langley 4

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DRAFT
Langley 4 Alarms
Description
The discrete voltage sensor lags from performance standards:

<VoltageSensor>.
Additional
Information
<VoltageSensor>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090132
System Impact
The server might have degraded performance or might shut

down.
Recommended
Corrective Action
The specified voltage value has reached its critical value.

3.3.33
Alarm 4090134
Specific Problem
4090134
Managed Object
Langley 4
Description
A single-bit error occurred in memory.
Additional
Information
Memory
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
A single-bit error occurred in memory and was corrected by

the ECC mechanism. If this event occurs frequently, one or
more memory DIMMs might need to be replaced.
3.3.34
Alarm 4090135
Specific Problem
4090135
Managed Object
Langley 4
Description
A multi-bit error occurred in memory.
Additional
Information
Memory

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DRAFT
Langley 4 Alarms
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Software applications running on the server might crash or

run with errors.
Recommended
Corrective Action
One or more memory DIMMs must be replaced. Contact

3.3.35
Alarm 4090136
Specific Problem
4090136
Managed Object
Langley 4
Description
A parity error occurred in memory.
Additional
Information
Memory
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Software applications running on the server might crash or

run with errors.
Recommended
Corrective Action
If this trap appears frequently, one or more memory DIMMs

must be replaced. Contact Comverse customer support.
3.3.36
Alarm 4090137
Specific Problem
4090137
Managed Object
Langley 4
Description
Memory scrub failed (stuck bit) error occurred in memory.
Additional
Information
Memory
Severity
Major
Message Group
(Probable Cause)
Hardware

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DRAFT
Langley 4 Alarms
Alarm Automatically
Cleared
No
System Impact
Server performance and data integrity might be degraded.
Recommended
Corrective Action
There might be issues with memory integrity. Contact

3.3.37
Alarm 4090138
Specific Problem
4090138
Managed Object
Langley 4
Description
Memory device was disabled.
Additional
Information
Memory
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
The servers memory capacity will be reduced, and

performance might be degraded.
Recommended
Corrective Action
A memory DIMM was put out from the memory bank, most
likely due to a fault. Contact Comverse customer support to
replace the faulty memory.
3.3.38
Alarm 4090139
Specific Problem
4090139
Managed Object
Langley 4
Description
Correctable error logging limit reached for memory device.
Additional
Information
Memory
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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DRAFT
Langley 4 Alarms
System Impact
Server performance and data integrity might be degraded.
Recommended
Corrective Action
There might be issues with memory integrity. Contact

3.3.39
Alarm 4090140
Specific Problem
4090140
Managed Object
Langley 4
Description
Cooling unit is fully redundant.
Additional
Information
Fan Redundancy
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.3.40
Alarm 4090141
Specific Problem
4090141
Managed Object
Langley 4
Description
Cooling unit redundancy has been degraded.
Additional
Information
Fan Redundancy
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090140
System Impact
Another cooling unit failure will cause the server to overheat

and shut down.
Recommended
Corrective Action
One or more system fans have failed. Contact Comverse

customer support.

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3.3.41
DRAFT
Langley 4 Alarms
Alarm 4090142
Specific Problem
4090142
Managed Object
Langley 4
Description
Cooling unit redundancy has been lost.
Additional
Information
Fan Redundancy
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090140
System Impact
Server overheating might cause slow performance or a

complete server failure.
Recommended
Corrective Action
One or more system fans have failed. Contact Comverse

customer support.
3.3.42
Alarm 4090143
Specific Problem
4090143
Managed Object
Langley 4
Description
<fanSensor>: Current reading is below lower nonrecoverable

threshold. Status for this sensor is nonrecoverable.
Additional
Information
<fanSensor>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090146
Threshold
80mm Sys Fan: 1836.00 40mm Sys Fan: 3264.00 Power

Cage Fan: 4500.00
System Impact
Fan failure might cause the server to overheat and shut down.
Recommended
Corrective Action
A system fan has failed. Contact Comverse customer support.

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3.3.43
DRAFT
Langley 4 Alarms
Alarm 4090144
Specific Problem
4090144
Managed Object
Langley 4
Description
<fanSensor>: Current reading is below lower critical threshold.

Status for this sensor is critical.
Additional
Information
<fanSensor>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090146
Threshold

Cage Fan: 4500.00
System Impact
Recommended
Corrective Action
A fan speed went below its critical speed threshold, probably

due to a fan failure. Contact Comverse customer support.
3.3.44
Alarm 4090145
Specific Problem
4090145
Managed Object
Langley 4
Description
<fanSensor>: Current reading is below lower noncritical

Additional
Information
<fanSensor>
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090146
Threshold

Cage Fan: 4980.00
System Impact
Fan failure might cause the server to overheat and shut down.
Recommended
Corrective Action
A fan speed went below its noncritical speed threshold. No

immediate action is required; however, action is required if
there is an escalated trap.
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3.3.45
DRAFT
Langley 4 Alarms
Alarm 4090146
Specific Problem
4090146
Managed Object
Langley 4
Description
<fanSensor>: Current reading is within normal thresholds,

status is OK.
Additional
Information
<fanSensor>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.3.46
Alarm 4090147
Specific Problem
4090147
Managed Object
Langley 4
Description
The discrete cooling device meets performance standards:

<fanSensor>.
Additional
Information
<fanSensor>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.3.47
Alarm 4090148
Specific Problem
4090148
Managed Object
Langley 4
Description
The discrete cooling device lags from performance standards:

<fanSensor>.
Additional
Information
<fanSensor>

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DRAFT
Langley 4 Alarms
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090147
System Impact
Server overheating might cause slow performance or a

complete server failure.
Recommended
Corrective Action
The specified fan speed has reached its critical value. Contact
3.3.48
Alarm 4090149
Specific Problem
4090149
Managed Object
Langley 4
Description
<tempSensor>: Current reading is below lower nonrecoverable

threshold. Status for this sensor is nonrecoverable.
Additional
Information
<tempSensor>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090152
Threshold
Baseboard Temp: -10.00

FntPnl Amb Temp: -10.00
Power Cage Temp: -10.00
Processor1 Temp: -10.00
System Impact
The server will not be able to reliably report thermal issues,

which might put the servers integrity at risk.
Recommended
Corrective Action
There is a problem with the temperature sensor. Contact

3.3.49
Alarm 4090150
Specific Problem
4090150
Managed Object
Langley 4

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DRAFT
Langley 4 Alarms
Description
<tempSensor>: Current reading is below lower critical

Additional
Information
<tempSensor>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090152
Threshold

System Impact
Recommended
Corrective Action
The servers temperature value went below its lower critical

value. Ensure that the servers environment is providing the
proper ambient temperature. If it is, and the problem remains,
contact Comverse customer support.
3.3.50
Alarm 4090151
Specific Problem
4090151
Managed Object
Langley 4
Description
<tempSensor>: Current reading is below lower noncritical

Additional
Information
<tempSensor>
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090152
Threshold

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DRAFT
Langley 4 Alarms
System Impact
Too low temperature might cause the server to fail.
Recommended
Corrective Action
The servers temperature value went below its lower

noncritical value. Ensure that the servers environment is
providing the proper ambient temperature. Further action is
required if there is an escalated trap.
3.3.51
Alarm 4090152
Specific Problem
4090152
Managed Object
Langley 4
Description
<tempSensor>: Current reading is within normal thresholds,

status is OK.
Additional
Information
<tempSensor>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
3.3.52
Alarm 4090153
Specific Problem
4090153
Managed Object
Langley 4
Description
Current reading exceeds upper noncritical threshold. Status

for this sensor is noncritical.
Additional
Information
<tempSensor>
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090152

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Threshold
DRAFT
Langley 4 Alarms
Baseboard Temp: 60.00

FntPnl Amb Temp: 40.00
Power Cage Temp: 60.00
Processor1 Temp: 75.00
System Impact
Too high temperature might cause the server to fail.
Recommended
Corrective Action
The servers temperature value went above its lower

noncritical value. Ensure that the servers environment is
providing the proper ambient temperature. Further action is
required if there is an escalated trap.
3.3.53
Alarm 4090154
Specific Problem
4090154
Managed Object
Langley 4
Description
<tempSensor>: Current reading exceeds upper critical

Additional
Information
<tempSensor>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090152
Threshold

System Impact
Recommended
Corrective Action
The servers temperature value went above its lower critical

value. Ensure that the servers environment is providing the
proper ambient temperature. If it is, and the problem remains,
3.3.54
Alarm 4090155

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DRAFT
Langley 4 Alarms
Specific Problem
4090155
Managed Object
Langley 4
Description
<tempSensor>: Current reading exceeds upper

nonrecoverable.
Additional
Information
<tempSensor>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 4090152
Threshold

System Impact
The server will not be able to reliably report thermal issues,

which might put the servers integrity at risk.
Recommended
Corrective Action
There is a problem with the temperature sensor. Contact

3.3.55
Alarm 4090156
Specific Problem
4090156
Managed Object
Langley 4
Description
The system BIOS has been reconfigured.
Additional
Information
System
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
BIOS changes might affect the servers performance and

stability.
Recommended
Corrective Action
The BIOS setup was changed. Contact Comverse customer

support to determine if this change was coordinated and
approved.

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DRAFT
Langley 4 Alarms
3.3.56
Alarm 4090157
Specific Problem
4090157
Managed Object
Langley 4
Description
The system has booted.
Additional
Information
System
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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3.4
DRAFT
LSI Alarms
LSI Alarms
3.4.1
Alarm 3080001
Specific Problem
3080001
Managed Object
LSI
Description
A physical disk has been placed online.
Additional
Information
Controller: <$2> Target: <$7> LUN: <$8>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.2
Alarm 3080003
Specific Problem
3080003
Managed Object
LSI
Description
Physical disk error found.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact. Hot spare disk will go online.
Recommended
Corrective Action
Replace the faulty disk.
3.4.3
Alarm 3080004

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DRAFT
LSI Alarms
Specific Problem
3080004
Managed Object
LSI
Description
Physical disk PFA condition found.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact. If the disk fails, there is a hot spare disk that will
go online.
Recommended
Corrective Action
3.4.4
Alarm 3080005
Specific Problem
3080005
Managed Object
LSI
Description
Automatic rebuild has started.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080007
System Impact
No impact.
3.4.5
Alarm 3080006
Specific Problem
3080006
Managed Object
LSI
Description
Rebuild has started.
Additional
Information

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DRAFT
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
LSI Alarms
3.4.6
Alarm 3080007
Specific Problem
3080007
Managed Object
LSI
Description
Rebuild has been completed.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.7
Alarm 3080008
Specific Problem
3080008
Managed Object
LSI
Description
Rebuild has been cancelled.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact on data. The LUN will be in critical status, and disk

redundancy will be lost.
Recommended
Corrective Action
Check if this action was initiated by a user.

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DRAFT
LSI Alarms
3.4.8
Alarm 3080009
Specific Problem
3080009
Managed Object
LSI
Description
Rebuild has been stopped with error.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Might cause data loss.
Recommended
Corrective Action
Check the LUN status and act accordingly.
3.4.9
Alarm 3080010
Specific Problem
3080010
Managed Object
LSI
Description
New physical disk failed - rebuild has been stopped with error.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
If a second disk fails during rebuild, data loss will occur.
Recommended
Corrective Action
3.4.10
Alarm 3080011

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Specific Problem
3080011
Managed Object
LSI
Description
Logical drive failed - rebuild has been stopped.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Downtime - LUN failed. Might cause data loss.
Recommended
Corrective Action
LSI Alarms
3.4.11
Alarm 3080012
Specific Problem
3080012
Managed Object
LSI
Description
Physical disk has failed.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.4.12
Alarm 3080013
Specific Problem
3080013
Managed Object
LSI
Description
A new physical disk has been found.

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Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
LSI Alarms
3.4.13
Alarm 3080014
Specific Problem
3080014
Managed Object
LSI
Description
Physical disk has been removed.
Additional
Information
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
3.4.14
Alarm 3080019
Specific Problem
3080019
Managed Object
LSI
Description
SCSI command time-out on physical disk.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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LSI Alarms
System Impact
No impact on data. Might result in loss of redundancy.
Recommended
Corrective Action
Check the physical device status and replace if faulty.
3.4.15
Alarm 3080022
Specific Problem
3080022
Managed Object
LSI
Description
Parity error found.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact if all physical devices are online; otherwise, data

loss will occur.
Recommended
Corrective Action
Check the physical device status and replace if faulty.
3.4.16
Alarm 3080050
Specific Problem
3080050
Managed Object
LSI
Description
Physical disk status has changed to offline. The service is up

must be handled immediately (within 2 hours).
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Replace the offline disk.

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LSI Alarms
3.4.17
Alarm 3080051
Specific Problem
3080051
Managed Object
LSI
Description
Physical disk status has changed to hot spare.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.18
Alarm 3080052
Specific Problem
3080052
Managed Object
LSI
Description
Physical disk status has changed to rebuild.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.19
Alarm 3080054
Specific Problem
3080054
Managed Object
LSI
Description
Physical disk failed to start.

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DRAFT
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
LSI Alarms
3.4.20
Alarm 3080059
Specific Problem
3080059
Managed Object
LSI
Description
Physical disk is switching from one channel to the other

channel.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact. Loss of disk redundancy in case of disk failure.

Loss of FC loop redundancy in case of loop failure.
Recommended
Corrective Action
If only a single disk shows this alarm, replace it; otherwise,

3.4.21
Alarm 3080067
Specific Problem
3080067
Managed Object
LSI
Description
Physical disk found on only one disk channel.
Additional
Information
Severity
Major

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LSI Alarms
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact

Loss of FC loop redundancy in case of loop failure.
Recommended
Corrective Action
If only a single disk shows this alarm, replace it; otherwise,

3.4.22
Alarm 3080068
Specific Problem
3080068
Managed Object
LSI
Description
Physical disk type is not approved by vendor.
Additional
Information
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
Replace the disk with an approved type.
3.4.23
Alarm 3080069
Specific Problem
3080069
Managed Object
LSI
Description
Physical disk has acquired an inappropriate loop ID. Enclosure

disk-slot operations are disabled while this condition persists.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware

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Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
Replace the disk.
LSI Alarms
3.4.24
Alarm 3080070
Specific Problem
3080070
Managed Object
LSI
Description
Physical disk port has failed or cannot operate at the

configured channel speed.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
Replace the disk.
3.4.25
Alarm 3080071
Specific Problem
3080071
Managed Object
LSI
Description
Mirror Race recovery has failed for logical drive.
Additional
Information
Controller: <$2> Logical Drive: <$5>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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LSI Alarms
System Impact
If LUN is offline, the system will be down.
Recommended
Corrective Action
Contact Comverse customer support to check the LUN status.
3.4.26
Alarm 3080073
Specific Problem
3080073
Managed Object
LSI
Description
Online controller firmware upgrade has started.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Downtime during controller firmware upgrade.
Recommended
Corrective Action
Check if this action was initiated by a user. This action should

not be done while the system is online.
3.4.27
Alarm 3080074
Specific Problem
3080074
Managed Object
LSI
Description
Online firmware upgrade has been completed successfully.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.

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3.4.28
DRAFT
LSI Alarms
Alarm 3080075
Specific Problem
3080075
Managed Object
LSI
Description
Online firmware upgrade has failed.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact. System is down during this operation.
Recommended
Corrective Action
This alarm occurs when a storage expert is upgrading the

system.
3.4.29
Alarm 3080096
Specific Problem
3080096
Managed Object
LSI
Description
Device loop ID conflict (soft addressing) detected.
Additional
Information
Controller:<$2> Channel:<$5>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Risk of data corruption.
Recommended
Corrective Action
A conflict was detected on a disk channel, causing soft

addressing, which can lead to data corruption. This usually
occurs when you have DF4000 with expansion JBODs
attached and the DIP switches on the back of the enclosure(s)
have not been set properly. To correct this problem, check
the DIP switch, and set appropriately. If the problem persists,

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3.4.30
DRAFT
LSI Alarms
Alarm 3080098
Specific Problem
3080098
Managed Object
LSI
Description
The host fiber channel is down.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080099
System Impact
Loss of storage path redundancy.
Recommended
Corrective Action
Check the fiber channel to host.
3.4.31
Alarm 3080099
Specific Problem
3080099
Managed Object
LSI
Description
The host fiber channel is up.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.32
Alarm 3080128
Specific Problem
3080128
Managed Object
LSI
Description
Consistency check has started.

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Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
Check the DIP switch, and set appropriately.
LSI Alarms
3.4.33
Alarm 3080129
Specific Problem
3080129
Managed Object
LSI
Description
Consistency check has finished.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.34
Alarm 3080130
Specific Problem
3080130
Managed Object
LSI
Description
Consistency check has been cancelled.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware

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Alarm Automatically
Cleared
No
System Impact
No impact.
LSI Alarms
3.4.35
Alarm 3080131
Specific Problem
3080131
Managed Object
LSI
Description
Consistency check on logical drive error.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.4.36
Alarm 3080132
Specific Problem
3080132
Managed Object
LSI
Description
Consistency check on logical drive has failed.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
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3.4.37
DRAFT
LSI Alarms
Alarm 3080133
Specific Problem
3080133
Managed Object
LSI
Description
Consistency check has failed due to physical disk failure.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.4.38
Alarm 3080134
Specific Problem
3080134
Managed Object
LSI
Description
Logical drive has been made offline.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Downtime - LUN is offline. Causes data loss.
Recommended
Corrective Action
3.4.39
Alarm 3080135
Specific Problem
3080135
Managed Object
LSI

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DRAFT
LSI Alarms
Description
Logical drive is critical.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080136
System Impact
No impact to system. Loss of disk redundancy within a LUN.
Recommended
Corrective Action
3.4.40
Alarm 3080136
Specific Problem
3080136
Managed Object
LSI
Description
Logical drive has been placed online.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.41
Alarm 3080144
Specific Problem
3080144
Managed Object
LSI
Description
Logical drive initialization has started.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware

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LSI Alarms
Alarm Automatically
Cleared
No
System Impact
This action erases all data in storage. System is down and all
data is lost while performing this action.
Recommended
Corrective Action
Check if this action was initiated by a user. This action erases

all storage data.
3.4.42
Alarm 3080145
Specific Problem
3080145
Managed Object
LSI
Description
Logical drive initialization is done.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

all storage data.
3.4.43
Alarm 3080146
Specific Problem
3080146
Managed Object
LSI
Description
Logical drive initialization has been cancelled.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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LSI Alarms
System Impact
Recommended
Corrective Action

all storage data.
3.4.44
Alarm 3080147
Specific Problem
3080147
Managed Object
LSI
Description
Logical drive initialization has failed.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

all storage data.
3.4.45
Alarm 3080150
Specific Problem
3080150
Managed Object
LSI
Description
Expand capacity has started.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action

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LSI Alarms
3.4.46
Alarm 3080151
Specific Problem
3080151
Managed Object
LSI
Description
Expand capacity has been completed.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.47
Alarm 3080152
Specific Problem
3080152
Managed Object
LSI
Description
Expand capacity has stopped with error.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Impact only for the expanded capacity activity.
Recommended
Corrective Action
This action must only be done by a storage expert who checks

for a reason in case of error.
3.4.48
Alarm 3080153
Specific Problem
3080153
Managed Object
LSI

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DRAFT
LSI Alarms
Description
Bad blocks have been found.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact. Bad blocks may result in disk failure and in this

case, loss of disk redundancy.
3.4.49
Alarm 3080157
Specific Problem
3080157
Managed Object
LSI
Description
Logical drive LUN mapping has been written to configuration.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
3.4.50
Alarm 3080176
Specific Problem
3080176
Managed Object
LSI
Description
Logical drive background initialization has started.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware

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LSI Alarms
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

all storage data.
3.4.51
Alarm 3080177
Specific Problem
3080177
Managed Object
LSI
Description
Logical drive background initialization has stopped.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

all storage data.
3.4.52
Alarm 3080178
Specific Problem
3080178
Managed Object
LSI
Description
Logical drive background initialization has been paused.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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LSI Alarms
System Impact
Recommended
Corrective Action

all storage data.
3.4.53
Alarm 3080179
Specific Problem
3080179
Managed Object
LSI
Description
Logical drive background initialization has restarted.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

all storage data.
3.4.54
Alarm 3080180
Specific Problem
3080180
Managed Object
LSI
Description
Logical drive background initialization has failed.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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LSI Alarms
System Impact
Recommended
Corrective Action

all storage data.
3.4.55
Alarm 3080181
Specific Problem
3080181
Managed Object
LSI
Description
Logical drive background initialization has been completed.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

all storage data.
3.4.56
Alarm 3080320
Specific Problem
3080320
Managed Object
LSI
Description
Fan failure.
Additional
Information
Controller:<$2> Enclosure:<$5> Unit: <$7>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080321
System Impact
Loss of cooling redundancy.
Recommended
Corrective Action
Replace the fan.

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LSI Alarms
3.4.57
Alarm 3080321
Specific Problem
3080321
Managed Object
LSI
Description
Fan has been restored.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.58
Alarm 3080322
Specific Problem
3080322
Managed Object
LSI
Description
Fan is not present.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080321
System Impact
Loss of cooling redundancy.
Recommended
Corrective Action
Insert the fan module.
3.4.59
Alarm 3080323
Specific Problem
3080323
Managed Object
LSI

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DRAFT
Description
Power supply failure.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080324
System Impact
Loss of power supply redundancy.
Recommended
Corrective Action
Replace the power supply.
LSI Alarms
3.4.60
Alarm 3080324
Specific Problem
3080324
Managed Object
LSI
Description
Power supply has been restored.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.61
Alarm 3080325
Specific Problem
3080325
Managed Object
LSI
Description
Power supply is not present.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware

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LSI Alarms
Alarm Automatically
Cleared
Yes; by 3080324
System Impact
Loss of power supply redundancy.
Recommended
Corrective Action
Contact Comverse customer support to check power status.
3.4.62
Alarm 3080326
Specific Problem
3080326
Managed Object
LSI
Description
Temperature is over safe limit. Failure imminent.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080328
Threshold
68 C
System Impact
Danger of downtime due to high system temperature.
Recommended
Corrective Action
Check temperature at the site.
3.4.63
Alarm 3080327
Specific Problem
3080327
Managed Object
LSI
Description
Temperature is above working limit.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080328
Threshold
64 C

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LSI Alarms
System Impact
Danger of downtime due to high system temperature.
Recommended
Corrective Action
Check temperature at the site.
3.4.64
Alarm 3080328
Specific Problem
3080328
Managed Object
LSI
Description
Normal temperature has been restored.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.65
Alarm 3080329
Specific Problem
3080329
Managed Object
LSI
Description
Temperature sensor is not present.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact. System is exposed to high temperature with no

alarm. Repair action is needed.
Recommended
Corrective Action
Contact Comverse customer support about the temperature

sensor.

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3.4.66
DRAFT
LSI Alarms
Alarm 3080331
Specific Problem
3080331
Managed Object
LSI
Description
Enclosure access has been restored.
Additional
Information
Controller:<$2> Enclosure:<$5>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.67
Alarm 3080332
Specific Problem
3080332
Managed Object
LSI
Description
Enclosure access is offline.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080331
System Impact
No impact.
Recommended
Corrective Action
If no other component failure is reported, a reset to the

controller may be needed. Contact Comverse customer
support for more help.
3.4.68
Alarm 3080333
Specific Problem
3080333
Managed Object
LSI
Description
Enclosure soft addressing detected.

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LSI Alarms
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Risk of data corruption.
Recommended
Corrective Action
A conflict was detected on a disk channel, causing soft

addressing, which can lead to data corruption. This usually
occurs when you have DF4000 with expansion JBODs
attached and the DIP switches on the back of the enclosure(s)
have not been set properly. To correct this problem, check
the DIP switch, and set appropriately. If the problem persists,
3.4.69
Alarm 3080334
Specific Problem
3080334
Managed Object
LSI
Description
Enclosure services ready.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.70
Alarm 3080335
Specific Problem
3080335
Managed Object
LSI
Description
Access to temperature sensor has been lost.
Additional
Information
Severity
Major

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LSI Alarms
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact. System is exposed to high temperature with no

alarm. Repair action is needed.
Recommended
Corrective Action
Verify that the I/O card is in place. Contact Comverse

customer support for more help.
3.4.71
Alarm 3080336
Specific Problem
3080336
Managed Object
LSI
Description
Access to power supply status information has been lost.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
3.4.72
Alarm 3080337
Specific Problem
3080337
Managed Object
LSI
Description
Access to fan status information has been lost.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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System Impact
No impact.
Recommended
Corrective Action
LSI Alarms
3.4.73
Alarm 3080338
Specific Problem
3080338
Managed Object
LSI
Description
Physical disks in enclosure are being spun down.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Might result in data corruption or downtime.
Recommended
Corrective Action
3.4.74
Alarm 3080339
Specific Problem
3080339
Managed Object
LSI
Description
Temperature is below working limit.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080328
Threshold
25 C
System Impact
Danger of downtime due to low system temperature.
Recommended
Corrective Action
Check the temperature at the site.

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DRAFT
LSI Alarms
3.4.75
Alarm 3080340
Specific Problem
3080340
Managed Object
LSI
Description
Temperature is under safe limit. Failure imminent.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080328
Threshold
15 C
System Impact
Danger of downtime due to low system temperature.
Recommended
Corrective Action
Check the temperature at the site.
3.4.76
Alarm 3080384
Specific Problem
3080384
Managed Object
LSI
Description
Array management server software started successfully.
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact
3.4.77
Alarm 3080389
Specific Problem
3080389
Managed Object
LSI

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DRAFT
LSI Alarms
Description
Controller has been reset.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Downtime during controller reset.
Recommended
Corrective Action
Check if this action was initiated by a user during system

downtime. Contact Comverse customer support.
3.4.78
Alarm 3080392
Specific Problem
3080392
Managed Object
LSI
Description
Battery present.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.79
Alarm 3080393
Specific Problem
3080393
Managed Object
LSI
Description
Battery power low.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware

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DRAFT
LSI Alarms
Alarm Automatically
Cleared
Yes; by 3080394
System Impact
Causes the system to work without cache, no impact on

system functionality.
Recommended
Corrective Action
Recharge or replace the battery.
3.4.80
Alarm 3080394
Specific Problem
3080394
Managed Object
LSI
Description
Battery power OK.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.81
Alarm 3080400
Specific Problem
3080400
Managed Object
LSI
Description
Battery reconditioning has started.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.

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3.4.82
DRAFT
LSI Alarms
Alarm 3080401
Specific Problem
3080401
Managed Object
LSI
Description
Battery reconditioning has finished.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.83
Alarm 3080402
Specific Problem
3080402
Managed Object
LSI
Description
Battery reconditioning has been canceled.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.84
Alarm 3080405
Specific Problem
3080405
Managed Object
LSI
Description
The Battery Backup Unit has been removed.
Additional
Information
Controller: <$2>

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DRAFT
LSI Alarms
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080392
System Impact

Recommended
Corrective Action
Replace the battery component.
3.4.85
Alarm 3080406
Specific Problem
3080406
Managed Object
LSI
Description
WARM BOOT has failed.
Additional
Information
Controller: <$2>
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Might result in downtime.
Recommended
Corrective Action
3.4.86
Alarm 3080407
Specific Problem
3080407
Managed Object
LSI
Description
Battery calibration cycle has started.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware

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DRAFT
Alarm Automatically
Cleared
No
System Impact
No impact.
LSI Alarms
3.4.87
Alarm 3080408
Specific Problem
3080408
Managed Object
LSI
Description
Battery calibration cycle has finished.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.88
Alarm 3080409
Specific Problem
3080409
Managed Object
LSI
Description
Battery calibration cycle has been cancelled.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.89
Alarm 3080410

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DRAFT
LSI Alarms
Specific Problem
3080410
Managed Object
LSI
Description
Battery is not present.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080392
System Impact

Recommended
Corrective Action
Insert the BBU in the enclosure.
3.4.90
Alarm 3080411
Specific Problem
3080411
Managed Object
LSI
Description
Controller entered conservative cache mode.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080412
System Impact

Recommended
Corrective Action
3.4.91
Alarm 3080412
Specific Problem
3080412
Managed Object
LSI
Description
Controller entered normal cache mode.

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DRAFT
Additional
Information
Controller: <$2>
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080411
System Impact
No impact.
LSI Alarms
3.4.92
Alarm 3080413
Specific Problem
3080413
Managed Object
LSI
Description
Controller device start complete.
Additional
Information
Controller: <$2>
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.93
Alarm 3080414
Specific Problem
3080414
Managed Object
LSI
Description
Soft ECC error corrected.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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DRAFT
System Impact
No impact.
Recommended
Corrective Action
LSI Alarms
3.4.94
Alarm 3080416
Specific Problem
3080416
Managed Object
LSI
Description
Battery recondition suggested.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.95
Alarm 3080419
Specific Problem
3080419
Managed Object
LSI
Description
Updated partners status.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.96
Alarm 3080420

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DRAFT
Specific Problem
3080420
Managed Object
LSI
Description
Relinquished partner.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
LSI Alarms
3.4.97
Alarm 3080422
Specific Problem
3080422
Managed Object
LSI
Description
Dual controllers enabled.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.98
Alarm 3080423
Specific Problem
3080423
Managed Object
LSI
Description
Disabled partner.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware

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DRAFT
LSI Alarms
Alarm Automatically
Cleared
No
System Impact
No impact. Loss of controller redundancy.
Recommended
Corrective Action
One of the two controllers is down. Check the controllers

health.
3.4.99
Alarm 3080424
Specific Problem
3080424
Managed Object
LSI
Description
Dual controllers entered nexus.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.100
Alarm 3080425
Specific Problem
3080425
Managed Object
LSI
Description
Controller boot ROM image needs to be reloaded.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact. Loss of controller redundancy.
Recommended
Corrective Action
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3.4.101
DRAFT
LSI Alarms
Alarm 3080432
Specific Problem
3080432
Managed Object
LSI
Description
Dual-active automatic flash of replacement controller.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.102
Alarm 3080434
Specific Problem
3080434
Managed Object
LSI
Description
Dual-active negotiation failed IDs.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
3.4.103
Alarm 3080435
Specific Problem
3080435
Managed Object
LSI
Description
Dual-active negotiation failed board types.

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DRAFT
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
LSI Alarms
3.4.104
Alarm 3080436
Specific Problem
3080436
Managed Object
LSI
Description
Dual-active negotiation failed disk channels.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
Check the rear panel for orange LEDs. Contact Comverse

customer support.
3.4.105
Alarm 3080437
Specific Problem
3080437
Managed Object
LSI
Description
Dual-active negotiation failed host ports.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware

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DRAFT
LSI Alarms
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
Check the rear panel for orange LEDs. Contact Comverse

customer support.
3.4.106
Alarm 3080438
Specific Problem
3080438
Managed Object
LSI
Description
Dual-active negotiation failed memory size.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
3.4.107
Alarm 3080439
Specific Problem
3080439
Managed Object
LSI
Description
Dual-active negotiation failed cache memory size.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action

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DRAFT
LSI Alarms
3.4.108
Alarm 3080440
Specific Problem
3080440
Managed Object
LSI
Description
Error in Mirror Race table.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
3.4.109
Alarm 3080441
Specific Problem
3080441
Managed Object
LSI
Description
A replacement controller attempted to stop the surviving

controller.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
3.4.110
Alarm 3080519

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DRAFT
Specific Problem
3080519
Managed Object
LSI
Description
Battery test has started.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
LSI Alarms
3.4.111
Alarm 3080520
Specific Problem
3080520
Managed Object
LSI
Description
Battery test is complete.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.112
Alarm 3080521
Specific Problem
3080521
Managed Object
LSI
Description
Battery test has been canceled.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware

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DRAFT
Alarm Automatically
Cleared
No
System Impact
No impact.
LSI Alarms
3.4.113
Alarm 3080522
Specific Problem
3080522
Managed Object
LSI
Description
Battery test has failed - battery bad.
Additional
Information
Controller: <$2>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Causes system to work without cache, no impact on system

functionality.
Recommended
Corrective Action
Replace the battery.
3.4.114
Alarm 3080644
Specific Problem
3080644
Managed Object
LSI
Description
Back-end fiber dead.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 3080645
System Impact
No impact. Loss of FC loops redundancy.
Recommended
Corrective Action
Check the I/O card, the fiber cables, and the color of the LEDs
on the rear panel (green = OK, orange = fault).
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3.4.115
DRAFT
LSI Alarms
Alarm 3080645
Specific Problem
3080645
Managed Object
LSI
Description
Back-end fiber alive.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.116
Alarm 3080700
Specific Problem
3080700
Managed Object
LSI
Description
Event log empty.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.117
Alarm 3080701
Specific Problem
3080701
Managed Object
LSI
Description
Event log entries lost.
Additional
Information
Controller: <$2>

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DRAFT
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
LSI Alarms
3.4.118
Alarm 3080702
Specific Problem
3080702
Managed Object
LSI
Description
Request sense.
Additional
Information
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
Recommended
Corrective Action
Contact Comverse customer support. This trap may be the

first sign of a failing disk.
3.4.119
Alarm 3080800
Specific Problem
3080800
Managed Object
LSI
Description
New configuration has been received.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.

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DRAFT
LSI Alarms
3.4.120
Alarm 3080801
Specific Problem
3080801
Managed Object
LSI
Description
Configuration has been cleared.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.121
Alarm 3080806
Specific Problem
3080806
Managed Object
LSI
Description
A debug dump exists on this system.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.122
Alarm 3080807
Specific Problem
3080807
Managed Object
LSI
Description
A debug dump exists on this system.

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DRAFT
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
LSI Alarms
3.4.123
Alarm 3080808
Specific Problem
3080808
Managed Object
LSI
Description
No valid Configuration On Disk (COD) found.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.
3.4.124
Alarm 3080809
Specific Problem
3080809
Managed Object
LSI
Description
No valid SAN map found in Configuration On Disk (COD)

found.
Additional
Information
Controller: <$2>
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
No impact.

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DRAFT
LSI Alarms

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3.5
DRAFT
Netra 240/440 Hardware Alarms (OnGuard Agent)
Netra 240/440 Hardware Alarms (OnGuard

Agent)
3.5.1
Alarm 2112042
Specific Problem
2112042
Managed Object
OnGuard
Description
CPU fan 2 has failed.
Additional
Information
CPU fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Reduced system cooling.
Recommended
Corrective Action
3.5.2
Alarm 2112043
Specific Problem
2112043
Managed Object
OnGuard
Description
Additional
Information
CPU fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
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3.5.3
DRAFT
Alarm 2112044
Specific Problem
2112044
Managed Object
OnGuard
Description
Fan 0 has failed.
Additional
Information
Fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.4
Alarm 2112045
Specific Problem
2112045
Managed Object
OnGuard
Description
Fan 1 has failed.
Additional
Information
Fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.5
Alarm 2112046
Specific Problem
2112046
Managed Object
OnGuard

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DRAFT
Description
DC power unavailable for power supply 0.
Additional
Information
DC power
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Reduced power redundancy.
Recommended
Corrective Action
Check the power cable and power input for power supply 0.
3.5.6
Alarm 2112047
Specific Problem
2112047
Managed Object
OnGuard
Description
Additional
Information
DC power
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.7
Alarm 2112048
Specific Problem
2112048
Managed Object
OnGuard
Description
Fan 0 has failed.
Additional
Information
Fan
Severity
Major

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DRAFT
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.8
Alarm 2112049
Specific Problem
2112049
Managed Object
OnGuard
Description
Fan 1 has failed.
Additional
Information
Fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.9
Alarm 2112050
Specific Problem
2112050
Managed Object
OnGuard
Description
Fan 2 has failed.
Additional
Information
Fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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DRAFT
System Impact
Recommended
Corrective Action
3.5.10
Alarm 2112051
Specific Problem
2112051
Managed Object
OnGuard
Description
Fan 3 has failed.
Additional
Information
Fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.11
Alarm 2112052
Specific Problem
2112052
Managed Object
OnGuard
Description
Power supply 0 has been inserted.
Additional
Information
Power supply
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
Check that this action was initiated and planned internally.

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3.5.12
DRAFT
Alarm 2112053
Specific Problem
2112053
Managed Object
OnGuard
Description
Power supply 0 has been removed.
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2112052
System Impact
Recommended
Corrective Action

3.5.13
Alarm 2112054
Specific Problem
2112054
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
3.5.14
Alarm 2112055
Specific Problem
2112055
Managed Object
OnGuard
Description

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DRAFT
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2112054
System Impact
Recommended
Corrective Action

3.5.15
Alarm 2112056
Specific Problem
2112056
Managed Object
OnGuard
Description
CPU 0 high temperature exceeded hard shutdown threshold.
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
118 C
System Impact
Server down due to high temperature. Downtime in case of

no server redundancy.
Recommended
Corrective Action
3.5.16
Alarm 2112057
Specific Problem
2112057
Managed Object
OnGuard
Description
CPU 0 high temperature exceeded soft shutdown threshold.
Additional
Information
CPU temperature

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Soft shutdown performs self shutdown through command.
203 of 492
DRAFT
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
115 C
System Impact

Recommended
Corrective Action
3.5.17
Alarm 2112058
Specific Problem
2112058
Managed Object
OnGuard
Description
CPU 0 high temperature warning.
Additional
Information
CPU temperature
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
110 C
Recommended
Corrective Action
3.5.18
Alarm 2112059
Specific Problem
2112059
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major

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Hard Shutdown performs immediate shutdown.
204 of 492
DRAFT
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
118 C
System Impact

Recommended
Corrective Action
3.5.19
Alarm 2112060
Specific Problem
2112060
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
115 C
System Impact

Recommended
Corrective Action
3.5.20
Alarm 2112061
Specific Problem
2112061
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Minor

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DRAFT
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
110 C
Recommended
Corrective Action
3.5.21
Alarm 2112062
Specific Problem
2112062
Managed Object
OnGuard
Description
Power Supply 0 internal connection failure.
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Check the power supply LED. If the problem persists, contact

3.5.22
Alarm 2112063
Specific Problem
2112063
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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DRAFT
System Impact
Recommended
Corrective Action

3.5.23
Alarm 2112064
Specific Problem
2112064
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

3.5.24
Alarm 2112065
Specific Problem
2112065
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

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3.5.25
DRAFT
Alarm 2112066
Specific Problem
2112066
Managed Object
OnGuard
Description
CPU fan tray 0 has been inserted.
Additional
Information
CPU fan tray
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
Verify that this action was planned and initiated by a

technician.
3.5.26
Alarm 2112067
Specific Problem
2112067
Managed Object
OnGuard
Description
CPU fan tray 0 has been removed.
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2112066
System Impact
Recommended
Corrective Action

technician.
3.5.27
Alarm 2112068
Specific Problem
2112068
Managed Object
OnGuard
Description
CPU fan tray 0 has failed.

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DRAFT
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Check the fan LED status.
3.5.28
Alarm 2112069
Specific Problem
2112069
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

technician.
3.5.29
Alarm 2112070
Specific Problem
2112070
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware

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DRAFT
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

technician.
3.5.30
Alarm 2112071
Specific Problem
2112071
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2112069
System Impact
Recommended
Corrective Action
3.5.31
Alarm 2112072
Specific Problem
2112072
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

technician.
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3.5.32
DRAFT
Alarm 2112073
Specific Problem
2112073
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2112069
System Impact
Recommended
Corrective Action

technician.
3.5.33
Alarm 2112074
Specific Problem
2112074
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.34
Alarm 2112075
Specific Problem
2112075
Managed Object
OnGuard

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DRAFT
Description
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.35
Alarm 2112076
Specific Problem
2112076
Managed Object
OnGuard
Description
Input power unavailable for power supply 0.
Additional
Information
Input power
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.36
Alarm 2112077
Specific Problem
2112077
Managed Object
OnGuard
Description
Additional
Information
Input power
Severity
Major

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DRAFT
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.37
Alarm 2112078
Specific Problem
2112078
Managed Object
OnGuard
Description
Additional
Information
Input power
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.38
Alarm 2112079
Specific Problem
2112079
Managed Object
OnGuard
Description
Additional
Information
Input power
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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DRAFT
System Impact
Recommended
Corrective Action
3.5.39
Alarm 2112080
Specific Problem
2112080
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

technician.
3.5.40
Alarm 2112081
Specific Problem
2112081
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

technician.

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3.5.41
DRAFT
Alarm 2112082
Specific Problem
2112082
Managed Object
OnGuard
Description
Power supply 0 has failed.
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Check the power supply LEDs status. If the problem persists,

3.5.42
Alarm 2112083
Specific Problem
2112083
Managed Object
OnGuard
Description
Power supply 0 is not properly in place.
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Check that power supply 0 is properly inserted.
3.5.43
Alarm 2112084
Specific Problem
2112084
Managed Object
OnGuard

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DRAFT
Description
Additional
Information
Power supply
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

technician.
3.5.44
Alarm 2112085
Specific Problem
2112085
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

technician.
3.5.45
Alarm 2112086
Specific Problem
2112086
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware

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DRAFT
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Check the power supply LED.
3.5.46
Alarm 2112087
Specific Problem
2112087
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.47
Alarm 2112088
Specific Problem
2112088
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

technician.
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3.5.48
DRAFT
Alarm 2112089
Specific Problem
2112089
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

technician.
3.5.49
Alarm 2112090
Specific Problem
2112090
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.50
Alarm 2112091
Specific Problem
2112091
Managed Object
OnGuard

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DRAFT
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.51
Alarm 2112092
Specific Problem
2112092
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

technician.
3.5.52
Alarm 2112093
Specific Problem
2112093
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware

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DRAFT
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

technician.
3.5.53
Alarm 2112094
Specific Problem
2112094
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
3.5.54
Alarm 2112095
Specific Problem
2112095
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

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DRAFT
3.5.55
Alarm 2112096
Specific Problem
2112096
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
118 C
System Impact

Recommended
Corrective Action
3.5.56
Alarm 2112097
Specific Problem
2112097
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
110 C
System Impact

Recommended
Corrective Action

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DRAFT
3.5.57
Alarm 2112098
Specific Problem
2112098
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
102 C
Recommended
Corrective Action
3.5.58
Alarm 2112099
Specific Problem
2112099
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
118 C
System Impact

Recommended
Corrective Action

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3.5.59
DRAFT
Alarm 2112100
Specific Problem
2112100
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
110 C
System Impact

Recommended
Corrective Action
3.5.60
Alarm 2112101
Specific Problem
2112101
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
102 C
Recommended
Corrective Action
3.5.61
Alarm 2112102

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DRAFT
Specific Problem
2112102
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact

Recommended
Corrective Action
3.5.62
Alarm 2112103
Specific Problem
2112103
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact

Recommended
Corrective Action
3.5.63
Alarm 2112104
Specific Problem
2112104
Managed Object
OnGuard
Description

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DRAFT
Additional
Information
CPU temperature
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
3.5.64
Alarm 2112105
Specific Problem
2112105
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Server down due to high temperature. Down time in case of

Recommended
Corrective Action
3.5.65
Alarm 2112106
Specific Problem
2112106
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware

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DRAFT
Alarm Automatically
Cleared
No
System Impact

Recommended
Corrective Action
3.5.66
Alarm 2112107
Specific Problem
2112107
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

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3.6
DRAFT
Q-Logic Alarms
Q-Logic Alarms
3.6.1
Alarm 2990000
Specific Problem
2990000
Managed Object
Q-Logic
Description
An unknown trap <$o> arrived from the Q-Logic system.
Severity
Unknown
Alarm Automatically
Cleared
No
3.6.2
Alarm 2990101
Specific Problem
2990101
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to unknown with

unknown state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.3
Alarm 2990102
Specific Problem
2990102
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to unknown with online

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.4
Alarm 2990103

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DRAFT
Q-Logic Alarms
Specific Problem
2990103
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to unknown with offline

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.5
Alarm 2990104
Specific Problem
2990104
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to unused with unknown

state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.6
Alarm 2990105
Specific Problem
2990105
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to unused with online

state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.7
Alarm 2990106
Specific Problem
2990106
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to unused with offline

state.

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DRAFT
Severity
Normal
Alarm Automatically
Cleared
No
Q-Logic Alarms
3.6.8
Alarm 2990107
Specific Problem
2990107
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to ok with unknown state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.9
Alarm 2990108
Specific Problem
2990108
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to ok with online state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.10
Alarm 2990109
Specific Problem
2990109
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to ok with offline state.
Severity
Normal
Alarm Automatically
Cleared
No

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3.6.11
DRAFT
Q-Logic Alarms
Alarm 2990110
Specific Problem
2990110
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to warning with unknown

state.
Severity
Warning
Alarm Automatically
Cleared
No
3.6.12
Alarm 2990111
Specific Problem
2990111
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to warning with online

state.
Severity
Warning
Alarm Automatically
Cleared
No
3.6.13
Alarm 2990112
Specific Problem
2990112
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to warning with offline

state.
Severity
Warning
Alarm Automatically
Cleared
No
3.6.14
Alarm 2990113

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DRAFT
Q-Logic Alarms
Specific Problem
2990113
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to failure with unknown

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.15
Alarm 2990114
Specific Problem
2990114
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to failure with online

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.16
Alarm 2990115
Specific Problem
2990115
Managed Object
Q-Logic
Description
Q-Logic - Switch status has changed to failure with offline

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.17
Alarm 2990301
Specific Problem
2990301
Managed Object
Q-Logic
Description
Q-Logic - Connectivity unit <connUnitId> has been deleted

from this agent.

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DRAFT
Severity
Warning
Alarm Automatically
Cleared
No
Q-Logic Alarms
3.6.18
Alarm 2990401
Specific Problem
2990401
Managed Object
Q-Logic
Description
Q-Logic - An event of type unknown occurred on switch

<Chassis>, I/O blade <Blade>, port <Port>, module <Module>,
address <Addr>. Event description: <Descr>.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.19
Alarm 2990402
Specific Problem
2990402
Managed Object
Q-Logic
Description
Q-Logic - An event of type other occurred on switch

<Chassis>, I/O blade <Blade>, port <Port>, module
<Module>, address <Addr>. Event description: <Descr>.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.20
Alarm 2990403
Specific Problem
2990403
Managed Object
Q-Logic
Description
Q-Logic - An event of type status occurred on switch

<Chassis>, I/O blade <Blade>, port <Port>, module

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DRAFT
Severity
Normal
Alarm Automatically
Cleared
No
Q-Logic Alarms
3.6.21
Alarm 2990404
Specific Problem
2990404
Managed Object
Q-Logic
Description
Q-Logic - An event of type configuration occurred on

switch <Chassis>, I/O blade <Blade>, port <Port>, module
Severity
Normal
Alarm Automatically
Cleared
No
3.6.22
Alarm 2990405
Specific Problem
2990405
Managed Object
Q-Logic
Description
Q-Logic - An event of type topology occurred on switch

<Chassis>, I/O blade <Blade>, port <Port>, module <Module>,
address <Addr>. Event description: <Descr>.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.23
Alarm 2990501
Specific Problem
2990501
Managed Object
Q-Logic
Description
Q-Logic - Sensor status has changed to unknown.
Severity
Major
Alarm Automatically
Cleared
No

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DRAFT
Q-Logic Alarms
3.6.24
Alarm 2990502
Specific Problem
2990502
Managed Object
Q-Logic
Description
Q-Logic - Sensor status has changed to other.
Severity
Major
Alarm Automatically
Cleared
No
3.6.25
Alarm 2990503
Specific Problem
2990503
Managed Object
Q-Logic
Description
Q-Logic - Sensor status has changed to ok.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.26
Alarm 2990504
Specific Problem
2990504
Managed Object
Q-Logic
Description
Q-Logic - Sensor status has changed to warning.
Severity
Warning
Alarm Automatically
Cleared
No
3.6.27
Alarm 2990505
Specific Problem
2990505
Managed Object
Q-Logic

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Description
Q-Logic - Sensor status has changed to failed.
Severity
Major
Alarm Automatically
Cleared
No
Q-Logic Alarms
3.6.28
Alarm 2990601 (Q-Logic - Port status has changes

to unknown with bypassed state.)
Specific Problem
2990601
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to unknown with bypassed

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.29

to unknown with diagnostics state.)
Specific Problem
2990601
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to unknown with diagnostics

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.30

to unknown with offline state.)
Specific Problem
2990601
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to unknown with offline

state.
Severity
Major
Alarm Automatically
Cleared
No

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DRAFT
Q-Logic Alarms
3.6.31

to unknown with online state.)
Specific Problem
2990601
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to unknown with online

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.32

to unknown with unknown state.)
Specific Problem
2990601
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to unknown with unknown

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.33

to unused with bypassed state.)
Specific Problem
2990602
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to unused with bypassed

state.
Severity
Normal
Alarm Automatically
Cleared
No

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3.6.34
DRAFT
Q-Logic Alarms

to unused with diagnostics state.)
Specific Problem
2990602
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to unused with diagnostics

state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.35

to unused with offline state.)
Specific Problem
2990602
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to unused with offline state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.36

to unused with online state.)
Specific Problem
2990602
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to unused with online state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.37

to unused with unknown state.)
Specific Problem
2990602
Managed Object
Q-Logic

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Q-Logic Alarms
Description
Q-Logic - Port status has changes to unused with unknown

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.38

to ready with bypassed state.)
Specific Problem
2990603
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to ready with bypassed

state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.39

to ready with diagnostics state.)
Specific Problem
2990603
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to ready with diagnostics

state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.40

to ready with offline state.)
Specific Problem
2990603
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to ready with offline state.
Severity
Major
Alarm Automatically
Cleared
No

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DRAFT
Q-Logic Alarms
3.6.41

to ready with online state.)
Specific Problem
2990603
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to ready with online state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.42

to ready with unknown state.)
Specific Problem
2990603
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to ready with unknown

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.43

to warning with bypassed state.)
Specific Problem
2990604
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to warning with bypassed

state.
Severity
Warning
Alarm Automatically
Cleared
No

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3.6.44
DRAFT
Q-Logic Alarms

to warning with diagnostics state.)
Specific Problem
2990604
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to warning with diagnostics

state.
Severity
Warning
Alarm Automatically
Cleared
No
3.6.45

to warning with offline state.)
Specific Problem
2990604
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to warning with offline state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.46

to warning with online state.)
Specific Problem
2990604
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to warning with online state.
Severity
Warning
Alarm Automatically
Cleared
No
3.6.47

to warning with unknown state.)
Specific Problem
2990604
Managed Object
Q-Logic

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Q-Logic Alarms
Description
Q-Logic - Port status has changes to warning with unknown

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.48

to failure with bypassed state.)
Specific Problem
2990605
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to failure with bypassed

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.49

to failure with diagnostics state.)
Specific Problem
2990605
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to failure with diagnostics

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.50

to failure with offline state.)
Specific Problem
2990605
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to failure with offline state.
Severity
Major
Alarm Automatically
Cleared
No

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DRAFT
Q-Logic Alarms
3.6.51

to failure with online state.)
Specific Problem
2990605
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to failure with online state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.52

to failure with unknown state.)
Specific Problem
2990605
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to failure with unknown

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.53

to not participating with bypassed state.)
Specific Problem
2990606
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to not participating with

bypassed state.
Severity
Normal
Alarm Automatically
Cleared
No

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3.6.54
DRAFT
Q-Logic Alarms

to not participating with diagnostics state.)
Specific Problem
2990606
Managed Object
Q-Logic
Description

diagnostics state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.55

to not participating with offline state.)
Specific Problem
2990606
Managed Object
Q-Logic
Description

offline state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.56

to not participating with online state.)
Specific Problem
2990606
Managed Object
Q-Logic
Description

online state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.57

to not participating with unknown state.)
Specific Problem
2990606
Managed Object
Q-Logic

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DRAFT
Q-Logic Alarms
Description

unknown state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.58

to initializing with bypassed state.)
Specific Problem
2990607
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to initializing with bypassed

state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.59

to initializing with diagnostics state.)
Specific Problem
2990607
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to initializing with

diagnostics state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.60

to initializing with offline state.)
Specific Problem
2990607
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to initializing with offline

state.
Severity
Major
Alarm Automatically
Cleared
No

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Q-Logic Alarms
3.6.61

to initializing with online state.)
Specific Problem
2990607
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to initializing with online

state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.62

to initializing with unknown state.)
Specific Problem
2990607
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to initializing with unknown

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.63

to bypass with bypassed state.)
Specific Problem
2990608
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to bypass with bypassed

state.
Severity
Normal
Alarm Automatically
Cleared
No

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3.6.64
DRAFT
Q-Logic Alarms

to bypass with diagnostics state.)
Specific Problem
2990608
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to bypass with diagnostics

state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.65

to bypass with offline state.)
Specific Problem
2990608
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to bypass with offline state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.66

to bypass with online state.)
Specific Problem
2990608
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to bypass with online state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.67

to bypass with unknown state.)
Specific Problem
2990608
Managed Object
Q-Logic

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Q-Logic Alarms
Description
Q-Logic - Port status has changes to bypass with unknown

state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.68

tools with bypassed state.)
Specific Problem
2990609
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes tools with bypassed state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.69

tools with diagnostics state.)
Specific Problem
2990609
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes tools with diagnostics state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.70

tools with offline state.)
Specific Problem
2990609
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes tools with offline state.

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DRAFT
Severity
Major
Alarm Automatically
Cleared
No
Q-Logic Alarms
3.6.71

tools with online state.)
Specific Problem
2990609
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes tools with online state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.72

tools with unknown state.)
Specific Problem
2990609
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes tools with unknown state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.73

to other with bypassed state.)
Specific Problem
2990610
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to other with bypassed

state.
Severity
Normal
Alarm Automatically
Cleared
No

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DRAFT
Q-Logic Alarms
3.6.74

to other with diagnostics state.)
Specific Problem
2990610
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to other with diagnostics

state.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.75

to other with offline state.)
Specific Problem
2990610
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to other with offline state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.76

to other with online state.)
Specific Problem
2990610
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to other with online state.
Severity
Normal
Alarm Automatically
Cleared
No

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3.6.77
DRAFT
Q-Logic Alarms

to other with unknown state.)
Specific Problem
2990610
Managed Object
Q-Logic
Description
Q-Logic - Port status has changes to other with unknown state.
Severity
Major
Alarm Automatically
Cleared
No
3.6.78
Alarm 2990701
Specific Problem
2990701
Managed Object
Q-Logic
Description
Q-Logic - Cold start.
Severity
Warning
Alarm Automatically
Cleared
No
3.6.79
Alarm 2990801
Specific Problem
2990801
Managed Object
Q-Logic
Description
Q-Logic - authentication failure.
Severity
Warning
Alarm Automatically
Cleared
No
3.6.80
Alarm 2991001
Specific Problem
2991001
Managed Object
Q-Logic
Description
Q-Logic - QxPort link down. Current QxPort operational status

is offline. Desired status of the QxPort is online.

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Severity
Major
Alarm Automatically
Cleared
No
Q-Logic Alarms
3.6.81
Alarm 2991002
Specific Problem
2991002
Managed Object
Q-Logic
Description

is offline. Desired status of the QxPort is offline.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.82
Alarm 2991003
Specific Problem
2991003
Managed Object
Q-Logic
Description

is offline. Desired status of the QxPort is testing.
Severity
Major
Alarm Automatically
Cleared
No
3.6.83
Alarm 2991004
Specific Problem
2991004
Managed Object
Q-Logic
Description

is testing. Desired status of the QxPort is online.
Severity
Warning
Alarm Automatically
Cleared
No
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3.6.84
DRAFT
Q-Logic Alarms
Alarm 2991005
Specific Problem
2991005
Managed Object
Q-Logic
Description

is testing. Desired status of the QxPort is offline.
Severity
Warning
Alarm Automatically
Cleared
No
3.6.85
Alarm 2991006
Specific Problem
2991006
Managed Object
Q-Logic
Description

is testing. Desired status of the QxPort is testing.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.86
Alarm 2991007
Specific Problem
2991007
Managed Object
Q-Logic
Description

is link failure. Desired status of the QxPort is online.
Severity
Major
Alarm Automatically
Cleared
No
3.6.87
Alarm 2991008

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Q-Logic Alarms
Specific Problem
2991008
Managed Object
Q-Logic
Description

is link failure. Desired status of the QxPort is offline.
Severity
Major
Alarm Automatically
Cleared
No
3.6.88
Alarm 2991009
Specific Problem
2991009
Managed Object
Q-Logic
Description

is link failure. Desired status of the QxPort is testing.
Severity
Major
Alarm Automatically
Cleared
No
3.6.89
Alarm 2991101
Specific Problem
2991101
Managed Object
Q-Logic
Description
Q-Logic - QxPort link up. Current QxPort operational status is

online. Desired status of the QxPort is online.
Severity
Normal
Alarm Automatically
Cleared
No
3.6.90
Alarm 2991102
Specific Problem
2991102
Managed Object
Q-Logic
Description

online. Desired status of the QxPort is offline.

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Severity
Normal
Alarm Automatically
Cleared
No
Q-Logic Alarms
3.6.91
Alarm 2991103
Specific Problem
2991103
Managed Object
Q-Logic
Description

online. Desired status of the QxPort is testing.
Severity
Normal
Alarm Automatically
Cleared
No

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DRAFT
OS Agent Alarms
OS Agent Alarm Overview, Page 256
SUN OS Alarms (OnGuard Agent), Page 259
Health Probe Alarms, Page 276
DRAFT
4: OS Agent Alarms
4.1
OS Agent Alarm Overview
OS Agent Alarm Overview

OS Agent alarms monitor the operating systems and generate an alarm if the
system is not functioning properly.
The following OS Agent alarms are monitored:


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4.2
DRAFT
CCS_OS Alarms
CCS_OS Alarms
4.2.1
Alarm 4087005
Specific Problem
4087005
Managed Object
CCS_OS
Description
SIGH process failed.
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 4087005
Threshold
0 instances
System Impact
Switch over will occur.
Recommended
Corrective Action
Contact Comverse customer support for problem analysis.
4.2.2
Alarm 4087006
Specific Problem
4087006
Managed Object
CCS_OS
Description
LAN process failed.
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 4087006
Threshold
0 instances
System Impact
Switch over will occur.
Recommended
Corrective Action
4.2.3
Alarm 4087501

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DRAFT
CCS_OS Alarms
Specific Problem
4087501
Managed Object
CCS_OS
Description
SIGH process overloaded.
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 4087501
Threshold
1900 messages in queue
System Impact
Possible messages loss.
Recommended
Corrective Action
4.2.4
Alarm 4087504
Specific Problem
4087504
Managed Object
CCS_OS
Description
L3_MTP process overloaded.
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 4087504
Threshold
1900 messages in queue
System Impact
Possible messages loss.
Recommended
Corrective Action

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4: OS Agent Alarms
4.3
DRAFT
SUN OS Alarms (OnGuard Agent)

4.3.1
Alarm 2112001
Specific Problem
2112001
Managed Object
OnGuard
Description
The CPU usage is <CPU value>%.
Additional
Information
<CPU value>: Percentage of the CPU in use
Severity
Normal
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
Threshold
069%
4.3.2
Alarm 2112002
Specific Problem
2112002
Managed Object
OnGuard
Description
The CPU usage is <CPU value>%. There is a problem with

the last <events number> events.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112001
Threshold
7089%
System Impact
Lower system performance.
Recommended
Corrective Action
Kill the process which consumes the CPU provided you do

not harm your system.

<events number>: Number of consequent events with
this problem
Identify why the CPU consumption is high.
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4.3.3
DRAFT
Alarm 2112003
Specific Problem
2112003
Managed Object
OnGuard
Description

Additional
Information
Severity
Major
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112001
Threshold
90100%
System Impact
Recommended
Corrective Action


this problem
4.3.4
Alarm 2112004
Specific Problem
2112004
Managed Object
OnGuard
Description
A CPU usage event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112001
System Impact
CPU usage is not checked.
Recommended
Corrective Action
4.3.5
Alarm 2112005

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DRAFT
Specific Problem
2112005
Managed Object
OnGuard
Description
A CPU usage event failed.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112001
System Impact
Recommended
Corrective Action
4.3.6
Alarm 2112006
Specific Problem
2112006
Managed Object
OnGuard
Description
<usage value>% of the <file system> file system is in use

(<used MB> of <total MB> MB).
Additional
Information
<usage value>: Percentage used
<total MB>: Total number of MB in the file system
<file system>: File system name

<used MB>: Number of MB in the file system that are
in use
Severity
Normal
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
Threshold
089%
4.3.7
Alarm 2112007
Specific Problem
2112007
Managed Object
OnGuard
Description


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Additional
Information
DRAFT

in use
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112006
Threshold
9094%
System Impact
Some applications may fail.
Recommended
Corrective Action
Delete unnecessary files from the file system. If none

available, the file system capacity should be enlarged.
4.3.8
Alarm 2112008
Specific Problem
2112008
Managed Object
OnGuard
Description

Additional
Information

in use
Severity
Major
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112006
Threshold
95100%
System Impact
Recommended
Corrective Action


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4.3.9
DRAFT
Alarm 2112009
Specific Problem
2112009
Managed Object
OnGuard
Description
A file system free space event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112006
System Impact
File system free space is not checked.
Recommended
Corrective Action
4.3.10
Alarm 2112010
Specific Problem
2112010
Managed Object
OnGuard
Description
A file system free space event failed.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112006
System Impact
Recommended
Corrective Action
4.3.11
Alarm 2112011
Specific Problem
2112011
Managed Object
OnGuard
Description
The load average is <load average value>.
Additional
Information
<load average value>: Load average value.

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DRAFT
Severity
Normal
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
Threshold
02
4.3.12
Alarm 2112012
Specific Problem
2112012
Managed Object
OnGuard
Description
The load average is <load average value>. There is a

problem with the last <events number> events.
Additional
Information
<load average value>: Load average value

this problem
High average number of jobs in the run queue over the last
15 minutes per processor.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112011
Threshold
23
System Impact
Recommended
Corrective Action
Reduce the number of heavy applications on the unit if

possible.
4.3.13
Alarm 2112013
Specific Problem
2112013
Managed Object
OnGuard
Description


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Additional
Information
DRAFT

this problem
Very high average number of jobs in the run queue over the
last 15 minutes per processor.
Severity
Major
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112011
Threshold
4+
System Impact
Recommended
Corrective Action
Reduce the number of heavy applications on the machine if

possible.
4.3.14
Alarm 2112014
Specific Problem
2112014
Managed Object
OnGuard
Description
A load average event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112011
System Impact
Load average is not checked.
Recommended
Corrective Action
4.3.15
Alarm 2112015
Specific Problem
2112015
Managed Object
OnGuard
Description
A load average event failed.
Severity
Warning

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DRAFT
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112011
System Impact
Recommended
Corrective Action
4.3.16
Alarm 2112016
Specific Problem
2112016
Managed Object
OnGuard
Description
The swap usage is <swap value>%.
Additional
Information
<swap value>: Percentage of swap area in use.
Severity
Normal
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
Threshold
069%
4.3.17
Alarm 2112017
Specific Problem
2112017
Managed Object
OnGuard
Description
The swap usage is <swap value>%. There is a problem with

Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112016
Threshold
7089%

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DRAFT
System Impact
Recommended
Corrective Action
Enlarge swap area size on this machine if possible.
4.3.18
Alarm 2112018
Specific Problem
2112018
Managed Object
OnGuard
Description

Additional
Information
Severity
Major
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112016
Threshold
90100%
System Impact
Recommended
Corrective Action

this problem
4.3.19
Alarm 2112019
Specific Problem
2112019
Managed Object
OnGuard
Description
A swap usage event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112016
System Impact
Swap usage is not checked.
Recommended
Corrective Action

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DRAFT
4.3.20
Alarm 2112020
Specific Problem
2112020
Managed Object
OnGuard
Description
A swap usage event failed.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112016
System Impact
Recommended
Corrective Action
4.3.21
Alarm 2112021
Specific Problem
2112021
Managed Object
OnGuard
Description
The I/O wait is <I/O waits value>%.
Additional
Information
<I/O waits value>: Percentage of I/O waits out of the total

CPU time.
Severity
Normal
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
Threshold
09
4.3.22
Alarm 2112022
Specific Problem
2112022
Managed Object
OnGuard
Description
The I/O wait is <I/O waits value>%. There is a problem with


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Additional
Information
DRAFT
<I/O waits value>: Percentage of I/O waits out of the

total CPU time

this problem
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112021
Threshold
10-29
System Impact
Recommended
Corrective Action
If possible, stop using the problematic application, or else

CPUs may need to be added to this machine.
4.3.23
Alarm 2112023
Specific Problem
2112023
Managed Object
OnGuard
Description

Additional
Information

total CPU time

this problem
Severity
Major
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112021
Threshold
30+
System Impact
Recommended
Corrective Action

4.3.24
Alarm 2112024

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DRAFT
Specific Problem
2112024
Managed Object
OnGuard
Description
An I/O wait event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112021
System Impact
I/O wait is not checked.
Recommended
Corrective Action
4.3.25
Alarm 2112025
Specific Problem
2112025
Managed Object
OnGuard
Description
An I/O wait event failed.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112021
System Impact
Recommended
Corrective Action
4.3.26
Alarm 2112026
Specific Problem
2112026
Managed Object
OnGuard
Description
The network response time for <server name> is normal.
Additional
Information
<server name>: Server name, IP, or URL
Severity
Normal
Message Group
(Probable Cause)
Operating System

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DRAFT
Alarm Automatically
Cleared
No
Threshold
019 ms
4.3.27
Alarm 2112027
Specific Problem
2112027
Managed Object
OnGuard
Description
High network response time. The network response time for

<server name> is <response time> ms.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112026
Threshold
20+ ms
System Impact
Poor network connection to the remote server which may

cause slow data transfer.
Recommended
Corrective Action
System administrator to check the network and remote server.

<response time>: Average response time in ms
4.3.28
Alarm 2112028
Specific Problem
2112028
Managed Object
OnGuard
Description
<server name> is not responding to a ping request (<lost

packets> out of <sent packets> packets lost).
Additional
Information

<lost packets>: Number of lost packets
<sent packets>: Number of sent packets
Severity
Critical
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112026

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DRAFT
Threshold
Failed ping
System Impact
Remote server is not accessible.
Recommended
Corrective Action
4.3.29
Alarm 2112029
Specific Problem
2112029
Managed Object
OnGuard
Description
Ping error for <server name> (unknown host <server name>).
Additional
Information
<server name>: Server name, IP, or URL.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112026
Threshold
Failed ping
System Impact
Recommended
Corrective Action
Ask the system administrator about this host name and in

case of need, change it in OnGuard.
4.3.30
Alarm 2112030
Specific Problem
2112030
Managed Object
OnGuard
Description
Network availability event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112026
System Impact
Network availability is not checked.
Recommended
Corrective Action
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4.3.31
DRAFT
Alarm 2112031
Specific Problem
2112031
Managed Object
OnGuard
Description
Pinging <server name> failed.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112026
System Impact
This server is not checked for network availability.
Recommended
Corrective Action
4.3.32
Alarm 2112032
Specific Problem
2112032
Managed Object
OnGuard
Description
<memory used>% of the physical memory is in use (<used

MB> of <total MB> MB).
Additional
Information
<memory used>: Percentage of memory in use

<used MB>: Number of MB of memory in use
<total MB>: Total MB of memory
Severity
Normal
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
Threshold
084%
4.3.33
Alarm 2112033

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DRAFT
Specific Problem
2112033
Managed Object
OnGuard
Description

Additional
Information

Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112032
Threshold
8594%
System Impact
Recommended
Corrective Action
If the server performance is low, check which

application is consuming a lot of memory and stop using
it if possible.
If the server performance is not low, add memory to

the machine.
4.3.34
Alarm 2112034
Specific Problem
2112034
Managed Object
OnGuard
Description

Additional
Information

Severity
Major
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112032
Threshold
95100%

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DRAFT
System Impact
Lower system performance
Recommended
Corrective Action

it if possible.

the machine.
4.3.35
Alarm 2112035
Specific Problem
2112035
Managed Object
OnGuard
Description
A physical memory free event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112032
System Impact
Physical memory free space is not checked.
Recommended
Corrective Action
4.3.36
Alarm 2112036
Specific Problem
2112036
Managed Object
OnGuard
Description
A physical memory free event failed.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112032
System Impact
Recommended
Corrective Action
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4.4
DRAFT
Health Probe Alarms
Health Probe Alarms

4.4.1
Alarm 2980001
Specific Problem
2980001
Managed Object
SMSCHP
Description
<eventType> utilization of CPU id <cpuID> has reached

<CPUload>%.
Additional
Information
CPU
Severity
Critical
Major
Minor
Normal
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 2980001
System Impact
Possible impacts:
Recommended
Corrective Action
If CPU, System performance might be affected.

If CPU, No impact.
If CPU, Contact Comverse customer support.
4.4.2
Alarm 2980002
Specific Problem
2980002
Managed Object
SMSCHP
Description
<eventType> utilization has reached <usedSize> out of

<totalSize>.
Additional
Information
Physical memory
Severity
Critical
Major
Minor
Normal

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DRAFT
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 2980002
System Impact
Possible impacts:
Recommended
Corrective Action
Health Probe Alarms
If Physical memory, System performance might be

affected.
If Physical memory, No impact.
If Physical memory, Contact Comverse customer support.
4.4.3
Alarm 2980003
Specific Problem
2980003
Managed Object
SMSCHP
Description
<eventType> utilization has reached <usedSize> out of

<totalSize>.
Additional
Information
Swap memory
Severity
Critical
Major
Minor
Normal
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 2980003
System Impact
Possible impacts:
Recommended
Corrective Action
If Swap memory, System performance might be affected.

If Swap memory, No impact.
If Swap memory, Contact Comverse customer support.
4.4.4
Alarm 2980004
Specific Problem
2980004
Managed Object
SMSCHP

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Health Probe Alarms
Description
<eventType> utilization of <FSname> has reached

<usedSize> out of <totalSize>.
Additional
Information
File system
Severity
Critical
Major
Minor
Normal
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 2980004
System Impact
Possible impacts:
Recommended
Corrective Action
If File system, System performance might be affected.

If File system, No impact.
If File system, Contact Comverse customer support.

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DRAFT
Cluster Agent Alarms
Cluster Agent Alarms Overview, Page 280
SUN Cluster HA Alarms (OnGuard Agent), Page 281
Veritas 3.5 Cluster Alarms, Page 286
5: Cluster Agent Alarms
5.1
DRAFT
Cluster Agent Alarms Overview
Cluster Agent Alarms Overview

Cluster Agent alarms monitor the cluster units and generate an alarm if the unit is
not functioning properly.
The following Cluster Agent alarms are monitored:


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5.2
DRAFT
SUN Cluster HA Alarms (OnGuard Agent)

5.2.1
Alarm 2113042
Specific Problem
2113042
Managed Object
OnGuard
Description
The <ResourceGroupName> service on the <NodeName>

host was restarted.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
<ResourceGroupName>: Service name

<NodeName>: Host name
5.2.2
Alarm 2113043
Specific Problem
2113043
Managed Object
OnGuard
Description

host cannot start.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 2113042
System Impact
Depends on the resource; there may be downtime.
Recommended
Corrective Action

5.2.3
Alarm 2113044

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DRAFT
Specific Problem
2113044
Managed Object
OnGuard
Description

host was restarted.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No

5.2.4
Alarm 2113045
Specific Problem
2113045
Managed Object
OnGuard
Description

host is offline.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 2113044
System Impact
Recommended
Corrective Action
Check if the service is really down, and that it is not a false

alarm. If the service is not online on any node and not
restarted automatically, manually restart the service.

5.2.5
Alarm 2113046
Specific Problem
2113046
Managed Object
OnGuard
Description

host was restarted.

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DRAFT
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No

5.2.6
Alarm 2113047
Specific Problem
2113047
Managed Object
OnGuard
Description

host failed.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 2113046
System Impact
Recommended
Corrective Action
If the alarm is not cleared automatically, restart the resource.

5.2.7
Alarm 2113048
Specific Problem
2113048
Managed Object
OnGuard
Description
The <NodeName> host is up.
Additional
Information
Severity
Normal

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DRAFT
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
5.2.8
Alarm 2113049
Specific Problem
2113049
Managed Object
OnGuard
Description
The <NodeName> host is down.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 2113048
System Impact
Recommended
Corrective Action
Check that the node is alive. Check that the heartbeat cables
are properly connected.
5.2.9
Alarm 2113050
Specific Problem
2113050
Managed Object
OnGuard
Description
The <ResourceGroupName> service cannot fail over.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 2113044
Recommended
Corrective Action
The service is failing on both nodes and cannot be restarted.
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5.2.10
DRAFT
Alarm 2113051
Specific Problem
2113051
Managed Object
OnGuard
Description

host cannot start.
Additional
Information

The service is failing on both nodes and cannot be restarted.

Severity
Critical
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 2113044
System Impact
Recommended
Corrective Action

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5.3
DRAFT
Veritas 3.5 Cluster Alarms

5.3.1
Alarm 2121011
Specific Problem
2121011
Managed Object
Veritas
Description
Resource <ResourceName> of type: <ResourceType> on

<systemName>: Resource State Unknown
Additional
Information
Resource vcs_SMSC of type: NotifierMngr on lsi1a: Resource

State Unknown
Severity
Minor
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
System Impact
System is not monitored properly; downtime to service is

possible.
Recommended
Corrective Action
Verify that all resources (persistent and non-persistent) are

online. If not, contact Comverse customer support.
5.3.2
Alarm 2121012
Specific Problem
2121012
Managed Object
Veritas
Description

<systemName>: Resource Monitor Timeout
Additional
Information

Monitor Timeout
Severity
Minor
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
System Impact

possible.
Recommended
Corrective Action
Manually verify the state of the resource.

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DRAFT
5.3.3
Alarm 2121013
Specific Problem
2121013
Managed Object
Veritas
Description

<systemName>: Resource Not Going Offline
Additional
Information

Not Going Offline
Severity
Minor
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
System Impact

possible.
Recommended
Corrective Action
Check the logs for the cause of the resource not going offline.
5.3.4
Alarm 2121014
Specific Problem
2121014
Managed Object
Veritas
Description

<systemName>: Resource Restarted By Agent
Additional
Information

Restarted By Agent
Severity
Warning
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
System Impact

possible.
Recommended
Corrective Action
Check the logs for the cause of the resource restart.
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5.3.5
DRAFT
Alarm 2121015
Specific Problem
2121015
Managed Object
Veritas
Description

<systemName>: Resource Went Online By Itself
Additional
Information

Went Online By Itself
Severity
Warning
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
System Impact

possible.
5.3.6
Alarm 2121016
Specific Problem
2121016
Managed Object
Veritas
Description

<systemName>: Resource Faulted
Additional
Information

Faulted
Severity
Major
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 2121015
System Impact
Depending on the group may cause downtime.
Recommended
Corrective Action
Check the /var/VRTSvcs/log/engina_A.log file to check the

reason the resource faulted. Try to clear the fault and return
the resource to online.
5.3.7
Alarm 2121021

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DRAFT
Specific Problem
2121021
Managed Object
Veritas
Description
Service Group <ServiceGroupName> of type:

<ServiceGroupType> on <systemName>: Service Group
Online
Additional
Information
Service Group Server of type: Parallel on lsi1a: Service Group

Online
Severity
Normal
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
5.3.8
Alarm 2121022
Specific Problem
2121022
Managed Object
Veritas
Description

Offline
Additional
Information

Offline
Severity
Warning
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 2121021
System Impact
5.3.9
Alarm 2121023
Specific Problem
2121023
Managed Object
Veritas
Description

Autodisabled

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DRAFT
Additional
Information

Autodisabled
Severity
Warning
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
Recommended
Corrective Action
If all systems are online and service group is still in the

Autodisabled state, run the command:
hagrp -autoenable <group> -sys <system>.
5.3.10
Alarm 2121024
Specific Problem
2121024
Managed Object
Veritas
Description

<ServiceGroupType> on <systemName>: Service group has
faulted
Additional
Information
Service Group Server of type: Parallel on lsi1a: Service group

has faulted
Severity
Critical
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 2121021
System Impact
Recommended
Corrective Action
Clear the fault (via command line or GUI) then try to turn the
service group online.
5.3.11
Alarm 2121025
Specific Problem
2121025
Managed Object
Veritas
Description

Faulted Nowhere To Failover

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DRAFT
Additional
Information

Faulted Nowhere To Failover
Severity
Critical
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 2121021
System Impact
Probable downtime.
Recommended
Corrective Action
5.3.12
Alarm 2121026
Specific Problem
2121026
Managed Object
Veritas
Description

Restarting
Additional
Information

Restarting
Severity
Warning
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
5.3.13
Alarm 2121027
Specific Problem
2121027
Managed Object
Veritas
Description

Being Switched
Additional
Information

Being Switched
Severity
Warning
Message Group
(Probable Cause)
High Availability

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DRAFT
Alarm Automatically
Cleared
No
System Impact
Depending on the service, a short downtime may occur.
Recommended
Corrective Action
Follow up on the system and ensure the service group and all
resources turn to an online state.
5.3.14
Alarm 2121028
Specific Problem
2121028
Managed Object
Veritas
Description

Concurrency Violation
Additional
Information

Concurrency Violation
Severity
Critical
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
Recommended
Corrective Action
5.3.15
Alarm 2121029
Specific Problem
2121029
Managed Object
Veritas
Description

Restarting In Response
Additional
Information

Restarting In Response
Severity
Warning
Message Group
(Probable Cause)
High Availability

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DRAFT
Alarm Automatically
Cleared
No
Recommended
Corrective Action
Follow up on the system and ensure the service group and all
resources turn to an online state.
5.3.16
Alarm 2121031
Specific Problem
2121031
Managed Object
Veritas
Description
System <SystemName> of type: m: sun4u, sys: SunOS, r: 5.8

on <systemName>: System Up On The First Node
Additional
Information
System ins3b of type: m: sun4u, sys: SunOS, r: 5.8 on ins3b:

System Up On The First Node
Severity
Warning
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
5.3.17
Alarm 2121032
Specific Problem
2121032
Managed Object
Veritas
Description

on <systemName>: System Restarting By HASHADOW
Additional
Information

System Restarting By HASHADOW
Severity
Minor
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
5.3.18
Alarm 2121033

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DRAFT
Specific Problem
2121033
Managed Object
Veritas
Description

on <systemName>: System In Jeopardy
Additional
Information

System In Jeopardy
Severity
Major
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
System Impact
No immediate impact, but High Availability level is degraded,

and next fault will lead to downtime.
Recommended
Corrective Action
Ensure node heartbeat connections are connected. If

problems continue, contact Comverse customer support.
5.3.19
Alarm 2121034
Specific Problem
2121034
Managed Object
Veritas
Description

on <systemName>: System Faulted
Additional
Information

System Faulted
Severity
Minor
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
System Impact
No immediate impact, but High Availability level is degraded,

and the next fault will lead to downtime.
Recommended
Corrective Action
5.3.20
Alarm 2121035

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DRAFT
Specific Problem
2121035
Managed Object
Veritas
Description

on <systemName>: System Joined Cluster
Additional
Information

System Joined Cluster
Severity
Normal
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
5.3.21
Alarm 2121036
Specific Problem
2121036
Managed Object
Veritas
Description

on <systemName>: System Exited Manually
Additional
Information

System Exited Manually
Severity
Normal
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
System Impact
High Availability level is degraded.
Recommended
Corrective Action
If the system is required in the cluster, run the

command hastart as user root.
If the system is not required in the cluster, ignore the

alarm.
5.3.22
Alarm 2121037
Specific Problem
2121037
Managed Object
Veritas

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DRAFT
Description

on <systemName>: System Up But Not In Cluster
Additional
Information

System Up But Not In Cluster
Severity
Warning
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
System Impact
High Availability level is degraded.
Recommended
Corrective Action
5.3.23
Alarm 2121062
Specific Problem
2121062
Managed Object
Veritas
Description
VCS <SystemName> of type: <UserName> on

<systemName>: GUI User Login
Additional
Information
VCS ins3a of type: unknown user on ins3a: GUI User Login
Severity
Normal
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
5.3.24
Alarm 2121081
Specific Problem
2121081
Managed Object
Veritas
Description
Agent <AgentType> of type: <AgentType> on <systemName>:

Agent Restarting
Additional
Information
Agent Process of type: Process on ins3a: Agent Restarting
Severity
Warning

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Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
5.3.25
Alarm 2121082
Specific Problem
2121082
Managed Object
Veritas
Description
Agent <AgentType> of type: <AgentType> on <systemName>:

Agent Faulted
Additional
Information
Agent Process of type: Process on ins3a: Agent Faulted
Severity
Minor
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
System Impact
No immediate impact but High Availability level is degraded.
Recommended
Corrective Action

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DRAFT
Networking Agent Alarms
Networking Agent Alarms Overview, Page 299
Others Alarms, Page 310
6: Networking Agent Alarms
6.1
DRAFT
Networking Agent Alarms Overview
Networking Agent Alarms Overview

Networking Agent alarms monitor the network units and generate an alarm if the
network is not functioning properly.
The following network agent alarms are monitored:

Others Alarms, Page 310

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6.2
DRAFT
Cajun Alarms
Cajun Alarms
6.2.1
Alarm 2810027
Specific Problem
2810027
Managed Object
Cajun
Description
Duplicate IP address <$2> detected; MAC address <$1>.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Configuration
Alarm Automatically
Cleared
No
<$2>: IP address
<$1>: Corresponding MAC address
6.2.2
Alarm 2810028
Specific Problem
2810028
Managed Object
Cajun
Description
IP VLAN Violation from <$2>: expected VLAN <$4>, detected

VLAN <$5>.
Additional
Information
<$2>: Packet IP
<$4>: Expected VLAN
<$5>: Detected VLAN
Severity
Warning
Message Group
(Probable Cause)
Security
Alarm Automatically
Cleared
No
6.2.3
Alarm 2810044
Specific Problem
2810044
Managed Object
Cajun

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Description
LAG <$3> (<$2>) connection lost.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by 2810046
Cajun Alarms
<$2>: LAG ID
<$3>: LAG name
6.2.4
Alarm 2810046
Specific Problem
2810046
Managed Object
Cajun
Description
LAG <$3> (<$2>) connection lost - was cleared.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
<$2>: LAG ID
<$3>: LAG name
6.2.5
Alarm 2810048
Specific Problem
2810048
Managed Object
Cajun
Description
LAG <$3> (<$2>) partial connection.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by 2810050
<$2>: LAG ID
<$3>: LAG name
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6.2.6
DRAFT
Cajun Alarms
Alarm 2810050
Specific Problem
2810050
Managed Object
Cajun
Description
LAG <$3> (<$2>) partial connection - was cleared.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
<$2>: LAG ID
<$3>: LAG name
6.2.7
Alarm 2810052
Specific Problem
2810052
Managed Object
Cajun
Description
LAG <$3> (<$2>) Auto Negotiation inconsistent results.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by 2810054
<$2>: LAG ID
<$3>: LAG name
6.2.8
Alarm 2810054
Specific Problem
2810054
Managed Object
Cajun
Description
LAG no. <$2> Auto Negotiation inconsistent results - was

cleared.
Additional
Information
<$2>: LAG ID
Severity
Normal

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Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
Cajun Alarms
6.2.9
Alarm 2810079
Specific Problem
2810079
Managed Object
Cajun
Description
Module <$2> Main Power Supply Failure.
Additional
Information
<$2>: Module ID
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2810081
6.2.10
Alarm 2810081
Specific Problem
2810081
Managed Object
Cajun
Description
Module <$2> Main Power Supply Failure was cleared.
Additional
Information
<$2>: Module ID
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
6.2.11
Alarm 2810083

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Specific Problem
2810083
Managed Object
Cajun
Description
Module <$2> Backup Power Supply Failure.
Additional
Information
<$2>: Module ID
Severity
Warning
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2810085
Cajun Alarms
6.2.12
Alarm 2810085
Specific Problem
2810085
Managed Object
Cajun
Description
Module <$2> Backup Power Supply Failure was cleared.
Additional
Information
<$2>: Module ID
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
6.2.13
Alarm 2810087
Specific Problem
2810087
Managed Object
Cajun
Description
Module <$2> Backup Power Supply Fan Failure.
Additional
Information
<$2>: Module ID
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2810089

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Cajun Alarms
6.2.14
Alarm 2810089
Specific Problem
2810089
Managed Object
Cajun
Description
Module <$2> Backup Power Supply Fan Failure was cleared.
Additional
Information
<$2>: Module ID
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
6.2.15
Alarm 2810091
Specific Problem
2810091
Managed Object
Cajun
Description
Module <$2> Fan Failure.
Additional
Information
<$2>: Module ID
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2810093
6.2.16
Alarm 2810093
Specific Problem
2810093
Managed Object
Cajun
Description
Module <$2> Fan Failure was cleared.
Additional
Information
<$2>: Module ID

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Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Cajun Alarms
6.2.17
Alarm 2810600
Specific Problem
2810600
Managed Object
Cajun
Description
Agent Up with Possible Changes (coldStart Trap)

enterprise:<$E> (<$e>)
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
6.2.18
Alarm 2810602
Specific Problem
2810602
Managed Object
Cajun
Description
Agent Interface Down (linkDown Trap) enterprise:<$E>

(<$e>) on interface <$1>
Additional
Information
<$1>: Interface index
Severity
Major
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by 2810603
6.2.19
Alarm 2810603

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Cajun Alarms
Specific Problem
2810603
Managed Object
Cajun
Description
Agent Interface Up (linkUp Trap) enterprise:<$E> (<$e>) on

interface <$1>
Additional
Information
<$1>: Interface index
Severity
Normal
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
6.2.20
Alarm 2810604
Specific Problem
2810604
Managed Object
Cajun
Description
Incorrect Community Name (authentication failure Trap)

enterprise:<$E> (<$e>)
Severity
Warning
Message Group
(Probable Cause)
Security
Alarm Automatically
Cleared
No
6.2.21
Alarm 2812315
Specific Problem
2812315
Managed Object
Cajun
Description
Module <$2> cascading up connection lost.
Additional
Information
<$2>: Module ID
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2812316

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Cajun Alarms
6.2.22
Alarm 2812316
Specific Problem
2812316
Managed Object
Cajun
Description
Module <$2> cascading up connection lost was cleared.
Additional
Information
<$2>: Module ID
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
6.2.23
Alarm 2812317
Specific Problem
2812317
Managed Object
Cajun
Description
Module <$2> cascading down connection lost.
Additional
Information
<$2>: Module ID
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2812318
6.2.24
Alarm 2812318
Specific Problem
2812318
Managed Object
Cajun
Description
Module <$2> cascading down connection lost was cleared.
Additional
Information
<$2>: Module ID

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Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Cajun Alarms

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6.3
DRAFT
Others Alarms
Others Alarms
6.3.1
Alarm 2820001
Specific Problem
2820001
Managed Object
Others
Description
Reload trap. Reason: <whyReload>
Additional
Information
whyReload: The reason for the reload trap
Severity
Warning
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
Depending on the location and function of the device in the

network, the reload may cause service degradation or a total
service outage.
Recommended
Corrective Action
This event occurs when a Cisco entity is reinitializing. A reload

trap signifies that the sending protocol entity is reinitializing
itself such that the agents configuration or the protocol entity
implementation may be altered. Verify the reason for the
device reload.
6.3.2
Alarm 2820002
Specific Problem
2820002
Managed Object
Others
Description
TCP connection state changed. Session Type:

<tslineSesType>. Session State: <tcpConnState>.
Additional
Information
tslineSesType: The session type tcpConnState: The session

connection state
Severity
Warning
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No

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Others Alarms
System Impact
There is no known system impact for this alarm.
Recommended
Corrective Action
This event occurs when a tty connection state changed. This

trap signifies that a TCP connection previously established
with the sending protocol entity state for the purposes of tty
session has been changed. Verify if an authorized user is
connected to the system.
6.3.3
Alarm 2820003
Specific Problem
2820003
Managed Object
Others
Description
Temperature state changed. Reporting Object:

<ciscoEnvMonTemperatureStatusDescr>. State: Normal.
Additional
Information
ciscoEnvMonTemperatureStatusDescr: The object reporting

a temperature change
Severity
Normal
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
Threshold
< 75 C
System Impact
Recommended
Corrective Action
A caemTemperatureNotification is sent if the over temperature

condition that was detected in the managed system is cleared.
No corrective action is required for this alarm.
6.3.4
Alarm 2820004
Specific Problem
2820004
Managed Object
Others
Description
Temperature state changed. Reporting Object:

<ciscoEnvMonTemperatureStatusDescr>. State:
<ciscoEnvMonTemperatureState>.
Additional
Information
ciscoEnvMonTemperatureStatusDescr: The object reporting

a temperature change.
ciscoEnvMonTemperatureState: The state of the object
reporting a temperature change
Severity

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Others Alarms
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
Threshold
> 75 C
System Impact
Depending on the location and function of the device in

the network, the change in temperature may cause service
degradation or a total service outage.
Recommended
Corrective Action
A caemTemperatureNotification is sent if the over temperature

condition is detected in the managed system. Check the
device fans and ambient temperature.
6.3.5
Alarm 2820005
Specific Problem
2820005
Managed Object
Others
Description
Environmental temperature state changed. Reporting Object:

<ciscoEnvMonTemperatureStatusDescr>. Temperature:
<ciscoEnvMonTemperatureStatusValue> degrees Celsius.
State: Normal.
Additional
Information
ciscoEnvMonTemperatureStatusDescr: The object reporting a

temperature change ciscoEnvMonTemperatureStatusValue:
The reported temperature
Severity
Normal
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
Threshold
< 75 C
System Impact
Recommended
Corrective Action
A ciscoEnvMonTemperatureNotification is sent if the

temperature measured at a given testpoint is at the normal
range for the testpoint. No corrective action is required for
this alarm.
6.3.6
Alarm 2820006

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Others Alarms
Specific Problem
2820006
Managed Object
Others
Description
Environmental temperature state changed. Reporting Object:

State: <ciscoEnvMonTemperatureState>.
Additional
Information

The reported temperature ciscoEnvMonTemperatureState:
The state of the object reporting a temperature change
Severity
Critical
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by 2820005
Threshold
> 75 C
System Impact
Depending on the environmental conditions, service

degradation may occur.
Recommended
Corrective Action
A ciscoEnvMonTemperatureNotification is sent if the

temperature measured at a given testpoint is outside the
normal range for the testpoint (i.e. is at the warning, critical,
or shutdown stage). Since such a Notification is usually
generated before the shutdown state is reached, it can convey
more data and has a better chance of being sent than does
the ciscoEnvMonShutdownNotification. This notification is
deprecated in favor of ciscoEnvMonTempStatusChangeNotif.
Check the ambient temperature and that all the fans are
operating.
6.3.7
Alarm 2820007
Specific Problem
2820007
Managed Object
Others
Description
Environmental temperature status changed. Reporting Object:

Status: Normal.
Additional
Information

The reported temperature
Severity
Normal
Message Group
(Probable Cause)
Network

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Others Alarms
Alarm Automatically
Cleared
No
Threshold
< 75 C
System Impact
Recommended
Corrective Action
A ciscoEnvMonTempStatusChangeNotif is sent if the state of

a device being monitored by ciscoEnvMonTemperatureState
changed to normal. No corrective action is required for this
alarm.
6.3.8
Alarm 2820008
Specific Problem
2820008
Managed Object
Others
Description
Environmental temperature status changed. Reporting Object:

Status: <ciscoEnvMonTemperatureState>.
Additional
Information

The reported temperature ciscoEnvMonTemperatureState:
The state of the object reporting a temperature change
Severity
Critical
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by 2820007
Threshold
> 75 C
System Impact

degradation or a total service outage may occur.
Recommended
Corrective Action
A ciscoEnvMonTempStatusChangeNotif is sent if there

is change in the state of a device being monitored by
ciscoEnvMonTemperatureState. Check the ambient
temperature and that all the fans are operating.
6.3.9
Alarm 2820009
Specific Problem
2820009
Managed Object
Others

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Others Alarms
Description
Fan tray state changed. Reporting Object:

<ciscoEnvMonFanStatusDescr>. State: Normal.
Additional
Information
ciscoEnvMonFanStatusDescr: The fan reporting a status

change
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
A ciscoEnvMonFanNotification is sent if any one of the fans in

the fan array (where extant) returned to normal. No corrective
action is required for this alarm.
6.3.10
Alarm 2820010
Specific Problem
2820010
Managed Object
Others
Description

<ciscoEnvMonFanStatusDescr>. State:
<ciscoEnvMonFanState>.
Additional
Information
ciscoEnvMonFanStatusDescr: The fan reporting a status

change ciscoEnvMonFanState: The state of the fan reporting
a state change
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2820009
System Impact
Recommended
Corrective Action
A ciscoEnvMonFanNotification is sent if any one of the fans

in the fan array (where extant) returned to normal. Check the
units fans and replace them if required.
6.3.11
Alarm 2820011
Specific Problem
2820011
Managed Object
Others

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Others Alarms
Description
The Cisco configuration changed via the

<ccmHistoryEventCommandSource> source.
Additional
Information
ccmHistoryEventCommandSource: The configuration change

source
Severity
Warning
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
Depending on the change, it may have no impact, cause

service degradation, or cause a total service outage.
Recommended
Corrective Action
Notification of a configuration management event as recorded

in ccmHistoryEventTable. Verify that the configuration change
was planned and performed by an authorized engineer.
6.3.12
Alarm 2820012
Specific Problem
2820012
Managed Object
Others
Description
Syslog message received. Message Text: <clogHistMsgText>.
Additional
Information
clogHistMsgText: The log message
Severity
Normal
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
Depends on the message generated by the device. This alarm

is always generated with another application ID alarm.
Recommended
Corrective Action
When a syslog message is generated by the device a

clogMessageGenerated notification is sent. The sending
of these notifications can be enabled/disabled via the
clogNotificationsEnabled object. No corrective action is
required for this alarm.
6.3.13
Alarm 2820013

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Others Alarms
Specific Problem
2820013
Managed Object
Others
Description
HSRP state changed to: <cHsrpGrpStandbyState>.
Additional
Information
cHsrpGrpStandbyState: The HSRP state
Severity
Major
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
Service degradation may occur during the state change.
Recommended
Corrective Action
A cHsrpStateChange notification is sent when a

cHsrpGrpStandbyState transitions to either active or standby
state, or leaves active or standby state. There is only one
notification issued when the state change is from standby to
active and vice versa. Verify the reason for the HSRP state
change and review the status of the standby device.
6.3.14
Alarm 2820014
Specific Problem
2820014
Managed Object
Others
Description
High CPU utilization. Rising Threshold Value:

<cpmCPURisingThresholdValue>%. Current Value:
<cpmProcExtUtil5SecRev>%.
Additional
Information
cpmCPURisingThresholdValue: The value of the CPU

utilization threshold cpmProcExtUtil5SecRev: The actual CPU
usage
Severity
Major
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by 2820015
Threshold
0.85

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Others Alarms
System Impact
Service degradation may occur.
Recommended
Corrective Action
A cpmCPURisingThreshold notification is sent

when configured rising CPU utilization threshold
(cpmCPURisingThresholdValue) is reached and CPU
utilization remained above the threshold for configured
interval (cpmCPURisingThresholdPeriod) and such a
notification is requested. The cpmProcExtUtil5SecRev and
cpmProcessTimeCreated objects can be repeated multiple
times in a notification indicating the top users of CPU. Use the
show proc command to investigate the reason for the high
CPU utilization.
6.3.15
Alarm 2820015
Specific Problem
2820015
Managed Object
Others
Description
Low CPU utilization. Falling CPU Utilization Falling Threshold:

<cpmCPUFallingThresholdValue>%.
Additional
Information
cpmCPUFallingThresholdValue: The value of the CPU

utilization threshold
Severity
Normal
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
Threshold
15
System Impact
Recommended
Corrective Action
A cpmCPUFallingThresholdTrap is sent when the configured

falling threshold (cpmCPURisingThresholdValue) is reached
and CPU utilization remained under threshold for configured
interval (cpmCPUFallingThresholdPeriod) and such a
notification is requested. No corrective action is required for
this alarm.
6.3.16
Alarm 2820016
Specific Problem
2820016
Managed Object
Others

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Others Alarms
Description
Power supply state changed. Reporting Object:

<entPhysicalName>, <entPhysicalDescr>. Operational Status:
On. Administrative Status: <cefcFRUPowerAdminStatus>.
Additional
Information
entPhysicalName: The name of the device entPhysicalDescr:

The description of the device cefcFRUPowerAdminStatus:
The administrative status of the device
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
The cefcFRUPowerStatusChange notification indicates that

the power status of a FRU has changed. The varbind for this
notification indicates the entPhysicalIndex of the FRU, and
the new operational-status of the FRU. No corrective action is
required for this alarm.
6.3.17
Alarm 2820017
Specific Problem
2820017
Managed Object
Others
Description
Power supply state changed. Reporting Object:

<entPhysicalName>, <entPhysicalDescr>. Operational
Status: <cefcFRUPowerOperStatus>. Administrative Status:
<cefcFRUPowerAdminStatus>.
Additional
Information
entPhysicalName: The name of the device entPhysicalDescr:

The description of the device cefcFRUPowerOperStatus:
The power supply status cefcFRUPowerAdminStatus: The
administrative status of the device
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2820016
System Impact
Recommended
Corrective Action
The cefcFRUPowerStatusChange notification indicates that

the power status of a FRU has changed. The varbind for this
notification indicates the entPhysicalIndex of the FRU, and the
new operational-status of the FRU. Review the power input
to the rack, power cables, circuit breakers, and the power
switch on the power supply.

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Others Alarms
6.3.18
Alarm 2820018
Specific Problem
2820018
Managed Object
Others
Description
FRU inserted. Reporting Object: <entPhysicalDescr>,

<entPhysicalContainedIn>.
Additional
Information
entPhysicalDescr: The description of the device

entPhysicalContainedIn: The unit in which the FRU was
inserted
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
The cecfFRUInserted notification indicates that a FRU

was inserted. The varbind for this notification indicates
the entPhysicalIndex of the inserted FRU, and the
entPhysicalIndex of the FRUs container. Verify that the FRU
was installed by an authorized engineer.
6.3.19
Alarm 2820019
Specific Problem
2820019
Managed Object
Others
Description
FRU removed. Reporting Object:<entPhysicalDescr>,

<entPhysicalContainedIn>.
Additional
Information
entPhysicalDescr: The description of the device

entPhysicalContainedIn: The unit in which the FRU was
inserted
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2820018

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System Impact
Normally, there is no system impact. If the FRU is a fan tray

and a working fan tray is not installed within five minutes,
pending the ambient temperature service degradation, and
potentially a total service outage, may occur.
Recommended
Corrective Action
The cefcFRURemoved notification indicates that a FRU

was removed. The varbind for this notification indicates
the entPhysicalIndex of the removed FRU, and the
entPhysicalIndex of the FRUs container. Verify the reason for
the FRU removal. If the removed FRU is a fan tray, ensure a
fan tray is installed in less than five minutes.
6.3.20
Alarm 2820020
Specific Problem
2820020
Managed Object
Others
Description
Operational state of fan tray changed to: On.
Severity
Normal
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
This notification is generated when the value of

cefcFanTrayOperStatus changed to normal. No corrective
action is required for this alarm.
6.3.21
Alarm 2820021
Specific Problem
2820021
Managed Object
Others
Description
Operational state of fan tray changed to:

<cefcFanTrayOperStatus>.
Additional
Information
cefcFanTrayOperStatus: The fan tray status
Severity
Major
Message Group
(Probable Cause)
Network

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Alarm Automatically
Cleared
Yes; by 2820020
System Impact
Normally, there is no system impact. If the FRU is a fan tray

and a working fan tray is not installed within five minutes,
pending the ambient temperature service degradation, and
potentially a total service outage, may occur.
Recommended
Corrective Action
This notification is generated when the value of

cefcFanTrayOperStatus changes. Verify the status of the fans
using the show env command. If required, replace the fan tray.
6.3.22
Alarm 2820022
Specific Problem
2820022
Managed Object
Others
Description
Redundant power supply state changed. Reporting Object:

<ciscoEnvMonSupplyStatusDescr>. State: Normal.
Additional
Information
ciscoEnvMonSupplyStatusDescr: The object reporting the

change
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
ciscoEnvMonRedundantSupplyNotification is sent if the

redundant power supply (where extant) returned to normal.
No corrective action is required for this alarm.
6.3.23
Alarm 2820023
Specific Problem
2820023
Managed Object
Others
Description
Redundant power supply state changed notification.

Reporting object: <ciscoEnvMonSupplyStatusDescr>. State:
<ciscoEnvMonSupplyState>.
Additional
Information

change
ciscoEnvMonSupplyState: The state of the power supply

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Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2820022
System Impact
Recommended
Corrective Action
A ciscoEnvMonRedundantSupplyNotification is sent if
the redundant power supply (where extant) fails. Since
such a notification is usually generated before the
shutdown state is reached, it can convey more data
and has a better chance of being sent than does the
ciscoEnvMonShutdownNotification. This notification is
deprecated in favor of ciscoEnvMonSuppStatusChangeNotif.
Review the power input to the rack, power cables, circuit
breakers, and the power switch on the power supply.
6.3.24
Alarm 2820024
Specific Problem
2820024
Managed Object
Others
Description
Redundant power supply status changed. Reporting Object:

<ciscoEnvMonSupplyStatusDescr>. Status: Normal.
Additional
Information

change
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
A ciscoEnvMonSupplyStatChangeNotif is sent if the state of a

device being monitored by ciscoEnvMonSupplyState changed
to normal. No corrective action is required for this alarm.
6.3.25
Alarm 2820025
Specific Problem
2820025
Managed Object
Others

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Description
Redundant power supply status changed. Reporting

Object: <ciscoEnvMonSupplyStatusDescr>. Status:
<ciscoEnvMonSupplyState>.
Additional
Information

change ciscoEnvMonSupplyState: The state of the power
supply
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2820024
System Impact
Recommended
Corrective Action
A ciscoEnvMonSupplyStatChangeNotif is sent if there

ciscoEnvMonSupplyState. Review the power input to the rack,
power cables, circuit breakers, the and power switch on the
power supply.
6.3.26
Alarm 2820026
Specific Problem
2820026
Managed Object
Others
Description

<ciscoEnvMonFanStatusDescr>. State: Normal.
Additional
Information
ciscoEnvMonFanStatusDescr: The fan tray reporting the

change
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
A ciscoEnvMonFanStatusChangeNotif is sent if the state of a

device being monitored by ciscoEnvMonFanState changed to
normal. No corrective action is required for this alarm.
6.3.27
Alarm 2820027

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Specific Problem
2820027
Managed Object
Others
Description

<ciscoEnvMonFanStatusDescr>. State:
<ciscoEnvMonFanState>.
Additional
Information
ciscoEnvMonFanStatusDescr: The fan tray reporting the

change ciscoEnvMonFanState: The state of the fan tray
Severity
Critical
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2820026
System Impact

degradation may occur.
Recommended
Corrective Action
A ciscoEnvMonFanStatusChangeNotif is sent if there

ciscoEnvMonFanState. Check the ambient temperature and
that all the fans are operating.
6.3.28
Alarm 2820028
Specific Problem
2820028
Managed Object
Others
Description
Storm control event state changed to: <cpscStatus>.
Additional
Information
cpscStatus: The storm control event state
Severity
Critical
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
Depending on the event, it may cause service degradation or

a total service outage.
Recommended
Corrective Action
This notification is sent by the implementation when a storm

event occurs on an interface with respect to a particular traffic
type. Check for any changes in the network topology and/or
abnormal traffic.

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6.3.29
DRAFT
Others Alarms
Alarm 2820029
Specific Problem
2820029
Managed Object
Others
Description
Loop inconsistency state changed to: Destroyed. Actual

Spanning Tree Mode: <stpxSpanningTreeType>.
Additional
Information
stpxSpanningTreeType: The actually spanning tree mode
Severity
Normal
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
A stpxLoopInconsistencyUpdate notification is sent by a

bridge when an instance of stpxLoopInconsistencyState
is destroyed. That is, when such a loop-inconsistency
disappears. The object value of stpxSpanningTreeType
indicates which Spanning Tree protocol is running when
an instance of stpxLoopInconsistencyState is created or
destroyed. There is no corrective action for this alarm.
6.3.30
Alarm 2820030
Specific Problem
2820030
Managed Object
Others
Description
Loop inconsistency state changed to: Created. Actual

Spanning Tree Mode: <stpxSpanningTreeType>.
Additional
Information
stpxSpanningTreeType: The actually spanning tree mode
Severity
Major
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by 2820029

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System Impact
Depending on the event, it may cause service degradation or

a total service outage.
Recommended
Corrective Action
A stpxLoopInconsistencyUpdate notification is sent by a

bridge when an instance of stpxLoopInconsistencyState is
created. That is, when a loop-inconsistency is discovered
in the VLANs or instances Spanning Tree for a particular
port. The object value of stpxSpanningTreeType indicates
which Spanning Tree protocol is running when an instance of
stpxLoopInconsistencyState is created or destroyed. Check
for any changes in the network topology.
6.3.31
Alarm 2820031
Specific Problem
2820031
Managed Object
Others
Description
Cold start. Last Reset Reason: <LastResetReason>.
Additional
Information
LastResetReason: The reason for the last reset
Severity
Warning
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
This alarm is sent after the unit is powered up. When the unit
is not operational, service degradation or a complete service
outage may occur.
Recommended
Corrective Action
A coldStart trap signifies that this entity, acting in an agent

role, is reinitializing itself and that its configuration may have
been altered. Verify that the unit power up was performed
intentionally.
6.3.32
Alarm 2820032
Specific Problem
2820032
Managed Object
Others
Description
Link down on interface: <ifDescr>.
Additional
Information
ifDescr: The interface name
Severity
Major

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Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by 2820033
System Impact
Depending on the functionality of the device connected to

that port, it may cause service degradation or a total service
outage.
Recommended
Corrective Action
A linkDown trap signifies that the sending protocol entity

recognizes a failure in one of the communication links
represented in the agents configuration. Check the cable
and/or link partner.
6.3.33
Alarm 2820033
Specific Problem
2820033
Managed Object
Others
Description
Link up on interface: <ifDescr>.
Additional
Information
ifDescr: The interface name
Severity
Normal
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
A linkUp trap signifies that the sending protocol entity

recognizes that one of the communication links represented in
the agents configuration has come up. There is no corrective
action for this alarm.
6.3.34
Alarm 2820034
Specific Problem
2820034
Managed Object
Others
Description
Incorrect community name (authenticationFailure Trap).

Potential Attacker IP: <authAddr>.
Additional
Information
authAddr: The IP address

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Severity
Minor
Message Group
(Probable Cause)
Security
Alarm Automatically
Cleared
No
System Impact
Login failure.
Recommended
Corrective Action
This event occurs when the Cisco agent detects an

authentication failure has occurred. An authentication
failure trap signifies that the sending protocol entity is
the addressee of a protocol message that is not properly
authenticated. Check the potential intruder - unauthorized
access attempt. Report security administration change (user
creation/deletion/edit, password change, encryption level
change).

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Application Agent Alarms
Application Agent Alarms Overview, Page 331
GenericDatabase Alarms, Page 335
Oracle Database Alarms (OnGuard Agent), Page 340
Server Monitor (SMU) Alarms, Page 415
SPM Agent Alarms, Page 446
SMSC Alarms, Page 449
Possibly Used Traps, Page 485
7: Application Agent Alarms
7.1
DRAFT
Application Agent Alarms Overview
Application Agent Alarms Overview

Application Agent alarms monitor the Applications in the SMSC System and
generate an alarm when the application is not functioning properly.
The following Application Agent alarms are monitored:

GenericDatabase Alarms, Page 335
Oracle Database Alarms (OnGuard Agent), Page 340
Server Monitor (SMU) Alarms, Page 415
SPM Agent Alarms, Page 446
SMSC Alarms, Page 449
Possibly Used Traps, Page 485

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7.2
DRAFT
CCS_CC Alarms
CCS_CC Alarms
7.2.1
Alarm 1465330
Specific Problem
1465330
Managed Object
CCS_CC
Description
Peer application is not accessible via SLAN.
Severity
Minor
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 1465330
Threshold
After 1 occurrence
System Impact
When both events (5330 & 5331) occur, system will

switchover.
Recommended
Corrective Action
Verify COM ports of first unit are cross connected by cable to

the COM ports of second unit.
7.2.2
Alarm 1465331
Specific Problem
1465331
Managed Object
CCS_CC
Description
Peer application is not accessible via UDP LAN.
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 1465331
Threshold
After 2 occurrences
System Impact
When both events (5330 & 5331) occur, system will

switchover.
Recommended
Corrective Action
Verify LAN cable of peer unit is connected properly

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7.2.3
DRAFT
CCS_CC Alarms
Alarm 1465350
Specific Problem
1465350
Managed Object
CCS_CC
Description
Peak capacity reached; possible message lost.
Severity
Minor
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 1465350
Threshold
After 1 occurrence
System Impact
All new incoming calls are released until expiration of time

interval
Recommended
Corrective Action
Check the BHCA in the system
If it is higher than expected, verify the load at the switch.
7.2.4
Alarm 1467902
Specific Problem
1467902
Managed Object
CCS_CC
Description
Capacity has reached <$A> percent.
Severity
Critical
Major
Minor
Warning
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
Yes; by 1467902
Threshold
Warning: > 0.8

Minor: > 0.9
Major: > 1
Critical: > 1.23
System Impact
All incoming traffic is released until expiration of time interval
Recommended
Corrective Action
Check the BHCA in the system
If it is higher than expected, verify the load at the switch

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CCS_CC Alarms
7.2.5
Alarm 1469110
Specific Problem
1469110
Managed Object
CCS_CC
Description
CCS <ce name> out of service.
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 1469110
Threshold
FAIL
System Impact
Switch over
Recommended
Corrective Action

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7.3
DRAFT
GenericDatabase Alarms
7.3.1
Alarm 2113062
Specific Problem
2113062
Managed Object
OnGuard
Description
Generic Database Message - Normal
Severity
Normal
Alarm Automatically
Cleared
No
7.3.2
Alarm 2113063
Specific Problem
2113063
Managed Object
OnGuard
Description
Generic Database Message - Warning
Severity
Warning
Alarm Automatically
Cleared
No
7.3.3
Alarm 2113064
Specific Problem
2113064
Managed Object
OnGuard
Description
Generic Database Message - Minor
Severity
Minor
Alarm Automatically
Cleared
No
7.3.4
Alarm 2113065

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Specific Problem
2113065
Managed Object
OnGuard
Description
Generic Database Message - Major
Severity
Major
Alarm Automatically
Cleared
No
7.3.5
Alarm 2113066
Specific Problem
2113066
Managed Object
OnGuard
Description
Generic Database Message - Critical
Severity
Critical
Alarm Automatically
Cleared
No

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7.4
DRAFT
OMNI Alarms
OMNI Alarms
7.4.1
Alarm 1418001
Specific Problem
1418001
Managed Object
OMNI
Description
RSET <$A> = RSET name DPC = <$B> = DPC number LN

(<$C>) = logical node name (usually A7 or C7) [<$D>] =
string to describe status: availaible/unavailable/blocked/oad
sharing/non load sharing
Severity
Major
Message Group
(Probable Cause)
Communication/Network
Alarm Automatically
Cleared
Yes; by 1418001
Threshold
FAIL
System Impact
No service for specific routeset
Recommended
Corrective Action
7.4.2
Alarm 1418201
Specific Problem
1418201
Managed Object
OMNI
Description
LNK <$A> = LINK name LN (<$B>) = logical node name

(usually A7 or C7) [<$C>] = string to describe status:
availaible/fail/remotely blocked/locally blocked/remotely
inhibited/ locally inhibited
Severity
Major
Message Group
(Probable Cause)
Communication/Network
Alarm Automatically
Cleared
Yes; by 1418201
Threshold
FAIL
System Impact
All the traffic is rerouted to other link/s in routeset if they exist.
Recommended
Corrective Action

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OMNI Alarms
7.4.3
Alarm 2113052
Specific Problem
2113052
Managed Object
OMNI
Description
Generic Application Message - Normal
Severity
Normal
Alarm Automatically
Cleared
No
7.4.4
Alarm 2113053
Specific Problem
2113053
Managed Object
OMNI
Description
Generic Application Message - Warning
Severity
Warning
Alarm Automatically
Cleared
No
7.4.5
Alarm 2113054
Specific Problem
2113054
Managed Object
OMNI
Description
Generic Application Message - Minor
Severity
Minor
Alarm Automatically
Cleared
No
7.4.6
Alarm 2113055
Specific Problem
2113055
Managed Object
OMNI

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Description
Generic Application Message - Major
Severity
Major
Alarm Automatically
Cleared
No
OMNI Alarms
7.4.7
Alarm 2113056
Specific Problem
2113056
Managed Object
OMNI
Description
Generic Application Message - Critical
Severity
Critical
Alarm Automatically
Cleared
No

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7.5
DRAFT
Oracle Database Alarms (OnGuard Agent)

7.5.1
Alarm 2110001
Specific Problem
2110001
Managed Object
OnGuard
Description
The <database> database is down.
Additional
Information
<database>: Database name
Severity
Critical
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110002
If you do not have an Oracle database, this alarm is not

relevant.
7.5.2
Alarm 2110002
Specific Problem
2110002
Managed Object
OnGuard
Description
The <database> database is up.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No

relevant.
7.5.3
Alarm 2110003
Specific Problem
2110003
Managed Object
OnGuard

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Description
The <database> database is pending startup or shutdown.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110002

relevant.
7.5.4
Alarm 2110004
Specific Problem
2110004
Managed Object
OnGuard
Description
A database status event timed out. The <database> database

is not responding.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110002

relevant.
7.5.5
Alarm 2110005
Specific Problem
2110005
Managed Object
OnGuard
Description
A database status event for the <database> database failed.
Additional
Information
Severity
Warning

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Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110002
7.5.6
Alarm 2110006
Specific Problem
2110006
Managed Object
OnGuard
Description
The <listener> listener is up.
Additional
Information
<listener>: Listener name
Severity
Normal
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No

relevant.
7.5.7
Alarm 2110007
Specific Problem
2110007
Managed Object
OnGuard
Description
The <listener> listener is down.
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110006

relevant.
7.5.8
Alarm 2110008

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Specific Problem
2110008
Managed Object
OnGuard
Description
The <listener> listener is not responding.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110006

relevant.
7.5.9
Alarm 2110009
Specific Problem
2110009
Managed Object
OnGuard
Description
A listener status event for the <listener> listener failed.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110006

relevant.
7.5.10
Alarm 2110010
Specific Problem
2110010
Managed Object
OnGuard
Description
The following error message was found in the alert log:

<specificError>.
Additional
Information
<specificError>: Detailed error text
Severity
Major

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Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No
7.5.11
Alarm 2110011
Specific Problem
2110011
Managed Object
OnGuard
Description
The following warning message was found in the alert log:

<specificError>.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No

relevant.
7.5.12
Alarm 2110012
Specific Problem
2110012
Managed Object
OnGuard
Description
The following error message was found in the listener log:

<specificError>.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No

relevant.

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7.5.13
DRAFT
Alarm 2110013
Specific Problem
2110013
Managed Object
OnGuard
Description
The following warning message was found in the listener log:

<specificError>.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No

relevant.
7.5.14
Alarm 2110014
Specific Problem
2110014
Managed Object
OnGuard
Description
There are no locks in the <database> database.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No

relevant.
7.5.15
Alarm 2110015
Specific Problem
2110015
Managed Object
OnGuard
Description
There are blocking locks in the <database> database.

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Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110014

relevant.
7.5.16
Alarm 2110016
Specific Problem
2110016
Managed Object
OnGuard
Description
A blocking locks event timed out. The <database> database

is not responding.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110014

relevant.
7.5.17
Alarm 2110017
Specific Problem
2110017
Managed Object
OnGuard
Description
A blocking locks event for the <database> database failed.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110014

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7.5.18
Alarm 2110018
Specific Problem
2110018
Managed Object
OnGuard
Description
<usage value>% of the <tablespace> tablespace in the

<database> database is in use.
Additional
Information

<tablespace>: Tablespace name

relevant.
Severity
Normal
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No
Threshold
189%
7.5.19
Alarm 2110019
Specific Problem
2110019
Managed Object
OnGuard
Description

Additional
Information


relevant.
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110018
Threshold
9095%
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7.5.20
DRAFT
Alarm 2110020
Specific Problem
2110020
Managed Object
OnGuard
Description

Additional
Information


relevant.
Severity
Major
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110018
Threshold
96100%
7.5.21
Alarm 2110021
Specific Problem
2110021
Managed Object
OnGuard
Description
A tablespace free space event timed out. The <database>

database is not responding.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110018

relevant.
7.5.22
Alarm 2110022

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DRAFT
Specific Problem
2110022
Managed Object
OnGuard
Description
A tablespace free space event for the <database> database

failed.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110018

relevant.
7.5.23
Alarm 2110023
Specific Problem
2110023
Managed Object
OnGuard
Description
There are no invalid objects in the <database> database.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No

relevant.
7.5.24
Alarm 2110024
Specific Problem
2110024
Managed Object
OnGuard
Description
The status of the objects <objects> in the <database>

database is invalid.

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Additional
Information
DRAFT
<objects>: List of objects


relevant.
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110023
7.5.25
Alarm 2110025
Specific Problem
2110025
Managed Object
OnGuard
Description
The status of the objects <objects> in the <database>

database is invalid.
Additional
Information
<objects>: List of objects


relevant.
Severity
Major
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110023
7.5.26
Alarm 2110026
Specific Problem
2110026
Managed Object
OnGuard
Description
An invalid objects event timed out. The <database> database

is not responding.
Additional
Information
Severity
Warning

P/N 10-000-1050 Issue 1 Rev. 0.1

relevant.
350 of 492
DRAFT
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110023
7.5.27
Alarm 2110027
Specific Problem
2110027
Managed Object
OnGuard
Description
An invalid objects event for the <database> database failed.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110023

relevant.
7.5.28
Alarm 2110028
Specific Problem
2110028
Managed Object
OnGuard
Description
<usage value>% of the <archive> archive in the <database>

database is in use.
Additional
Information

<archive>: Location of archive files

relevant.
Severity
Normal
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No
Threshold
184%

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DRAFT
7.5.29
Alarm 2110029
Specific Problem
2110029
Managed Object
OnGuard
Description

database is in use.
Additional
Information


relevant.
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110028
Threshold
8595%
7.5.30
Alarm 2110030
Specific Problem
2110030
Managed Object
OnGuard
Description

database is in use.
Additional
Information


relevant.
Severity
Critical
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110028
Threshold
96100%
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7.5.31
DRAFT
Alarm 2110031
Specific Problem
2110031
Managed Object
OnGuard
Description
An archive dump destination event timed out. The <database>

database is not responding.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110028

relevant.
7.5.32
Alarm 2110032
Specific Problem
2110032
Managed Object
OnGuard
Description
An archive dump dest event for the <database> database

failed.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110028

relevant.
7.5.33
Alarm 2110033
Specific Problem
2110033
Managed Object
OnGuard
Description
The database backup was completed successfully.

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DRAFT
Additional
Information

relevant.
Severity
Normal
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No
7.5.34
Alarm 2110034
Specific Problem
2110034
Managed Object
OnGuard
Description
Problems were detected in the daily backup. Refer to

<logFilePath> for more details.
Additional
Information
<logFilePath>: Log file path
Severity
Major
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110033

relevant.
7.5.35
Alarm 2110035
Specific Problem
2110035
Managed Object
OnGuard
Description
There are no broken or failed jobs in the <database>

database.
Severity
Normal
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No

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7.5.36
DRAFT
Alarm 2110036
Specific Problem
2110036
Managed Object
OnGuard
Description
The <database> database contains the following broken or

failed jobs: <JobInfo>.
Additional
Information

<JobInfo>: Job information list

relevant.
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110035
7.5.37
Alarm 2110037
Specific Problem
2110037
Managed Object
OnGuard
Description
The <database> database contains the following broken or

failed jobs: <JobInfo>.
Additional
Information

<JobInfo>: Job information list

relevant.
Severity
Major
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110035
7.5.38
Alarm 2110038
Specific Problem
2110038
Managed Object
OnGuard

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DRAFT
Description
Job number <jobno> failed to rerun.
Additional
Information
<jobno>: Job number
Severity
Major
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110039

relevant.
7.5.39
Alarm 2110039
Specific Problem
2110039
Managed Object
OnGuard
Description
Job number <jobno> has successfully been rerun.
Additional
Information
<jobno>: Job number
Severity
Normal
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No

relevant.
7.5.40
Alarm 2110040
Specific Problem
2110040
Managed Object
OnGuard
Description
A failed or broken jobs event for the <database> database

timed out.
Additional
Information
Severity
Warning

P/N 10-000-1050 Issue 1 Rev. 0.1

relevant.
356 of 492
DRAFT
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110035
7.5.41
Alarm 2110041
Specific Problem
2110041
Managed Object
OnGuard
Description
A failed or broken jobs event for the <database> database

failed.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110035

relevant.
7.5.42
Alarm 2110042
Specific Problem
2110042
Managed Object
OnGuard
Description
The <database> database has <NumberOfSessions>

connected sessions out of a maximum of <maxSessions>
(<usage value>% used).
Additional
Information
<NumberOfSessions>: Number of concurrent sessions

<maxSessions>: Maximum number of sessions allowed
in the database

relevant.
Severity

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357 of 492
DRAFT
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No
7.5.43
Alarm 2110043
Specific Problem
2110043
Managed Object
OnGuard
Description

Additional
Information

in the database

relevant.
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110042
7.5.44
Alarm 2110044
Specific Problem
2110044
Managed Object
OnGuard
Description


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Additional
Information
DRAFT

in the database

relevant.
Severity
Major
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110042
7.5.45
Alarm 2110045
Specific Problem
2110045
Managed Object
OnGuard
Description
A concurrent sessions event for the <database> database

timed out.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110042

relevant.
7.5.46
Alarm 2110046
Specific Problem
2110046
Managed Object
OnGuard
Description
A concurrent sessions event for the <database> database

failed.
Additional
Information

P/N 10-000-1050 Issue 1 Rev. 0.1

relevant.
359 of 492
DRAFT
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110042
7.5.47
Alarm 2110047
Specific Problem
2110047
Managed Object
OnGuard
Description
<usage value>% of the maximum allowed shared servers

is in use.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No

relevant.
7.5.48
Alarm 2110048
Specific Problem
2110048
Managed Object
OnGuard
Description

is in use.
Additional
Information
<usage value>: Percentage used.
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110047

relevant.
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7.5.49
DRAFT
Alarm 2110049
Specific Problem
2110049
Managed Object
OnGuard
Description

is in use.
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110047

relevant.
7.5.50
Alarm 2110050
Specific Problem
2110050
Managed Object
OnGuard
Description
There are <NumberOfServers> dedicated server connections.

The number of connections is normal.
Additional
Information
<NumberOfServers>: Number of dedicated servers in the

database.
relevant.
Severity
Normal
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No
7.5.51
Alarm 2110051
Specific Problem
2110051
Managed Object
OnGuard

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DRAFT
Description

The threshold has been exceeded.
Additional
Information

database
relevant.
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110050
7.5.52
Alarm 2110052
Specific Problem
2110052
Managed Object
OnGuard
Description

The threshold has been exceeded.
Additional
Information

database.
relevant.
Severity
Major
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110050
7.5.53
Alarm 2110053
Specific Problem
2110053
Managed Object
OnGuard
Description
<usage value>% of the large pool is in use.
Additional
Information
<usage value>: Percentage used.
Severity
Normal

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relevant.
362 of 492
DRAFT
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No
7.5.54
Alarm 2110054
Specific Problem
2110054
Managed Object
OnGuard
Description
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110053

relevant.
7.5.55
Alarm 2110055
Specific Problem
2110055
Managed Object
OnGuard
Description
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110053

relevant.
7.5.56
Alarm 2110056

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DRAFT
Specific Problem
2110056
Managed Object
OnGuard
Description
The activity log procedure was completed successfully.
Additional
Information

relevant.
Severity
Normal
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No
7.5.57
Alarm 2110057
Specific Problem
2110057
Managed Object
OnGuard
Description
The activity log procedure failed.
Additional
Information

relevant.
Severity
Critical
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110056
7.5.58
Alarm 2110058
Specific Problem
2110058
Managed Object
OnGuard
Description
<usage value>% of the activity log directory is in use.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Database

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relevant.
364 of 492
DRAFT
Alarm Automatically
Cleared
No
Threshold
179%
7.5.59
Alarm 2110059
Specific Problem
2110059
Managed Object
OnGuard
Description
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110058
Threshold
8089%

relevant.
7.5.60
Alarm 2110060
Specific Problem
2110060
Managed Object
OnGuard
Description
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2110058
Threshold
90100%

relevant.

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7.5.61
DRAFT
Alarm 2111000
Specific Problem
2111000
Managed Object
OnGuard
Description
Warning: There is an internal database problem. Please

check the OnGuard console for further details.
Additional
Information

relevant.
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2111002, 2111003
7.5.62
Alarm 2111001
Specific Problem
2111001
Managed Object
OnGuard
Description
Error: There is an internal database problem. Please check

the OnGuard console for further details.
Additional
Information

relevant.
Severity
Major
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 2111002
7.5.63
Alarm 2111002
Specific Problem
2111002
Managed Object
OnGuard
Description
The database status is Normal.
Additional
Information

relevant.
Severity
Normal

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DRAFT
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No
7.5.64
Alarm 2111003
Specific Problem
2111003
Managed Object
OnGuard
Description
The database status is Warning.
Additional
Information

relevant.
Severity
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No
7.5.65
Alarm 2111004
Specific Problem
2111004
Managed Object
OnGuard
Description
The database status is Error.
Additional
Information

relevant.
Severity
Major
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No
7.5.66
Alarm 2111005

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DRAFT
Specific Problem
2111005
Managed Object
OnGuard
Description
Warning: There is an internal application problem. Please

check the OnGuard console for further details.
Additional
Information
Generic message. The alarm should be ignored.
Severity
Warning
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 2111007
7.5.67
Alarm 2111006
Specific Problem
2111006
Managed Object
OnGuard
Description
Error: There is an internal application problem. Please check

the OnGuard console for further details.
Additional
Information
Generic message. The alarm should be ignored.
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 2111007, 2111008
7.5.68
Alarm 2112001
Specific Problem
2112001
Managed Object
OnGuard
Description
The CPU usage is <CPU value>%.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Operating System

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DRAFT
Alarm Automatically
Cleared
No
Threshold
069%
7.5.69
Alarm 2112002
Specific Problem
2112002
Managed Object
OnGuard
Description

Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112001
Threshold
7089%
System Impact
Recommended
Corrective Action


this problem
7.5.70
Alarm 2112003
Specific Problem
2112003
Managed Object
OnGuard
Description

Additional
Information
Severity
Major
Message Group
(Probable Cause)
Operating System

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this problem
369 of 492
DRAFT
Alarm Automatically
Cleared
Yes; by 2112001
Threshold
90100%
System Impact
Recommended
Corrective Action

7.5.71
Alarm 2112004
Specific Problem
2112004
Managed Object
OnGuard
Description
A CPU usage event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112001
System Impact
Recommended
Corrective Action
7.5.72
Alarm 2112005
Specific Problem
2112005
Managed Object
OnGuard
Description
A CPU usage event failed.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112001
System Impact
Recommended
Corrective Action
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7.5.73
DRAFT
Alarm 2112006
Specific Problem
2112006
Managed Object
OnGuard
Description

Additional
Information

in use
Severity
Normal
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
Threshold
089%
7.5.74
Alarm 2112007
Specific Problem
2112007
Managed Object
OnGuard
Description

Additional
Information

in use
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112006
Threshold
9094%
System Impact
Recommended
Corrective Action


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DRAFT
7.5.75
Alarm 2112008
Specific Problem
2112008
Managed Object
OnGuard
Description

Additional
Information

in use
Severity
Major
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112006
Threshold
95100%
System Impact
Recommended
Corrective Action

7.5.76
Alarm 2112009
Specific Problem
2112009
Managed Object
OnGuard
Description
A file system free space event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112006
System Impact
Recommended
Corrective Action
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7.5.77
DRAFT
Alarm 2112010
Specific Problem
2112010
Managed Object
OnGuard
Description
A file system free space event failed.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112006
System Impact
Recommended
Corrective Action
7.5.78
Alarm 2112011
Specific Problem
2112011
Managed Object
OnGuard
Description
The load average is <load average value>.
Additional
Information
<load average value>: Load average value.
Severity
Normal
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
Threshold
02
7.5.79
Alarm 2112012
Specific Problem
2112012
Managed Object
OnGuard
Description


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Additional
Information
DRAFT

this problem
High average number of jobs in the run queue over the last
15 minutes per processor.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112011
Threshold
23
System Impact
Recommended
Corrective Action
Reduce the number of heavy applications on the unit if

possible.
7.5.80
Alarm 2112013
Specific Problem
2112013
Managed Object
OnGuard
Description

Additional
Information

this problem
Very high average number of jobs in the run queue over the
last 15 minutes per processor.
Severity
Major
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112011
Threshold
4+
System Impact
Recommended
Corrective Action
Reduce the number of heavy applications on the machine if

possible.
7.5.81
Alarm 2112014

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DRAFT
Specific Problem
2112014
Managed Object
OnGuard
Description
A load average event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112011
System Impact
Recommended
Corrective Action
7.5.82
Alarm 2112015
Specific Problem
2112015
Managed Object
OnGuard
Description
A load average event failed.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112011
System Impact
Recommended
Corrective Action
7.5.83
Alarm 2112016
Specific Problem
2112016
Managed Object
OnGuard
Description
The swap usage is <swap value>%.
Additional
Information
<swap value>: Percentage of swap area in use.
Severity
Normal
Message Group
(Probable Cause)
Operating System

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DRAFT
Alarm Automatically
Cleared
No
Threshold
069%
7.5.84
Alarm 2112017
Specific Problem
2112017
Managed Object
OnGuard
Description

Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112016
Threshold
7089%
System Impact
Recommended
Corrective Action

this problem
7.5.85
Alarm 2112018
Specific Problem
2112018
Managed Object
OnGuard
Description

Additional
Information
Severity
Major
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112016

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this problem
376 of 492
DRAFT
Threshold
90100%
System Impact
Recommended
Corrective Action
7.5.86
Alarm 2112019
Specific Problem
2112019
Managed Object
OnGuard
Description
A swap usage event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112016
System Impact
Recommended
Corrective Action
7.5.87
Alarm 2112020
Specific Problem
2112020
Managed Object
OnGuard
Description
A swap usage event failed.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112016
System Impact
Recommended
Corrective Action
7.5.88
Alarm 2112021

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DRAFT
Specific Problem
2112021
Managed Object
OnGuard
Description
The I/O wait is <I/O waits value>%.
Additional
Information
<I/O waits value>: Percentage of I/O waits out of the total

CPU time.
Severity
Normal
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
Threshold
09
7.5.89
Alarm 2112022
Specific Problem
2112022
Managed Object
OnGuard
Description

Additional
Information

total CPU time

this problem
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112021
Threshold
10-29
System Impact
Recommended
Corrective Action

7.5.90
Alarm 2112023
Specific Problem
2112023
Managed Object
OnGuard

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DRAFT
Description

Additional
Information

total CPU time

this problem
Severity
Major
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112021
Threshold
30+
System Impact
Recommended
Corrective Action

7.5.91
Alarm 2112024
Specific Problem
2112024
Managed Object
OnGuard
Description
An I/O wait event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112021
System Impact
Recommended
Corrective Action
7.5.92
Alarm 2112025
Specific Problem
2112025
Managed Object
OnGuard
Description
An I/O wait event failed.
Severity
Warning

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379 of 492
DRAFT
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112021
System Impact
Recommended
Corrective Action
7.5.93
Alarm 2112026
Specific Problem
2112026
Managed Object
OnGuard
Description
The network response time for <server name> is normal.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
Threshold
019 ms
7.5.94
Alarm 2112027
Specific Problem
2112027
Managed Object
OnGuard
Description
High network response time. The network response time for

<server name> is <response time> ms.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112026
Threshold
20+ ms

P/N 10-000-1050 Issue 1 Rev. 0.1

<response time>: Average response time in ms
380 of 492
DRAFT
System Impact
Poor network connection to the remote server which may

cause slow data transfer.
Recommended
Corrective Action
7.5.95
Alarm 2112028
Specific Problem
2112028
Managed Object
OnGuard
Description
<server name> is not responding to a ping request (<lost

packets> out of <sent packets> packets lost).
Additional
Information

<lost packets>: Number of lost packets
<sent packets>: Number of sent packets
Severity
Critical
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112026
Threshold
Failed ping
System Impact
Recommended
Corrective Action
7.5.96
Alarm 2112029
Specific Problem
2112029
Managed Object
OnGuard
Description
Ping error for <server name> (unknown host <server name>).
Additional
Information
<server name>: Server name, IP, or URL.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112026

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381 of 492
DRAFT
Threshold
Failed ping
System Impact
Recommended
Corrective Action
Ask the system administrator about this host name and in

case of need, change it in OnGuard.
7.5.97
Alarm 2112030
Specific Problem
2112030
Managed Object
OnGuard
Description
Network availability event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112026
System Impact
Network availability is not checked.
Recommended
Corrective Action
7.5.98
Alarm 2112031
Specific Problem
2112031
Managed Object
OnGuard
Description
Pinging <server name> failed.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112026
System Impact
This server is not checked for network availability.
Recommended
Corrective Action
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382 of 492
7.5.99
DRAFT
Alarm 2112032
Specific Problem
2112032
Managed Object
OnGuard
Description

Additional
Information

Severity
Normal
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
Threshold
084%
7.5.100
Alarm 2112033
Specific Problem
2112033
Managed Object
OnGuard
Description

Additional
Information

Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112032
Threshold
8594%
System Impact
Recommended
Corrective Action

P/N 10-000-1050 Issue 1 Rev. 0.1

it if possible.

the machine.
383 of 492
DRAFT
7.5.101
Alarm 2112034
Specific Problem
2112034
Managed Object
OnGuard
Description

Additional
Information

Severity
Major
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112032
Threshold
95100%
System Impact
Lower system performance
Recommended
Corrective Action

it if possible.

the machine.
7.5.102
Alarm 2112035
Specific Problem
2112035
Managed Object
OnGuard
Description
A physical memory free event timed out.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112032
System Impact
Recommended
Corrective Action

P/N 10-000-1050 Issue 1 Rev. 0.1
384 of 492
DRAFT
7.5.103
Alarm 2112036
Specific Problem
2112036
Managed Object
OnGuard
Description
A physical memory free event failed.
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 2112032
System Impact
Recommended
Corrective Action
7.5.104
Alarm 2112042
Specific Problem
2112042
Managed Object
OnGuard
Description
Additional
Information
CPU fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.105
Alarm 2112043
Specific Problem
2112043
Managed Object
OnGuard

P/N 10-000-1050 Issue 1 Rev. 0.1
385 of 492
DRAFT
Description
Additional
Information
CPU fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.106
Alarm 2112044
Specific Problem
2112044
Managed Object
OnGuard
Description
Fan 0 has failed.
Additional
Information
Fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.107
Alarm 2112045
Specific Problem
2112045
Managed Object
OnGuard
Description
Fan 1 has failed.
Additional
Information
Fan
Severity
Major

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DRAFT
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.108
Alarm 2112046
Specific Problem
2112046
Managed Object
OnGuard
Description
Additional
Information
DC power
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.109
Alarm 2112047
Specific Problem
2112047
Managed Object
OnGuard
Description
Additional
Information
DC power
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

P/N 10-000-1050 Issue 1 Rev. 0.1
387 of 492
DRAFT
System Impact
Recommended
Corrective Action
7.5.110
Alarm 2112048
Specific Problem
2112048
Managed Object
OnGuard
Description
Fan 0 has failed.
Additional
Information
Fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.111
Alarm 2112049
Specific Problem
2112049
Managed Object
OnGuard
Description
Fan 1 has failed.
Additional
Information
Fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
P/N 10-000-1050 Issue 1 Rev. 0.1
388 of 492
7.5.112
DRAFT
Alarm 2112050
Specific Problem
2112050
Managed Object
OnGuard
Description
Fan 2 has failed.
Additional
Information
Fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.113
Alarm 2112051
Specific Problem
2112051
Managed Object
OnGuard
Description
Fan 3 has failed.
Additional
Information
Fan
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.114
Alarm 2112052
Specific Problem
2112052
Managed Object
OnGuard

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389 of 492
DRAFT
Description
Additional
Information
Power supply
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
7.5.115
Alarm 2112053
Specific Problem
2112053
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2112052
System Impact
Recommended
Corrective Action

7.5.116
Alarm 2112054
Specific Problem
2112054
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Normal
Message Group
(Probable Cause)
Hardware

P/N 10-000-1050 Issue 1 Rev. 0.1
390 of 492
DRAFT
Alarm Automatically
Cleared
No
Recommended
Corrective Action
7.5.117
Alarm 2112055
Specific Problem
2112055
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2112054
System Impact
Recommended
Corrective Action

7.5.118
Alarm 2112056
Specific Problem
2112056
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
118 C

P/N 10-000-1050 Issue 1 Rev. 0.1
391 of 492
DRAFT
System Impact

Recommended
Corrective Action
7.5.119
Alarm 2112057
Specific Problem
2112057
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
115 C
System Impact

Recommended
Corrective Action
7.5.120
Alarm 2112058
Specific Problem
2112058
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

P/N 10-000-1050 Issue 1 Rev. 0.1
392 of 492
DRAFT
Threshold
110 C
Recommended
Corrective Action
7.5.121
Alarm 2112059
Specific Problem
2112059
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
118 C
System Impact

Recommended
Corrective Action
7.5.122
Alarm 2112060
Specific Problem
2112060
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
115 C

P/N 10-000-1050 Issue 1 Rev. 0.1
393 of 492
DRAFT
System Impact

Recommended
Corrective Action
7.5.123
Alarm 2112061
Specific Problem
2112061
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
110 C
Recommended
Corrective Action
7.5.124
Alarm 2112062
Specific Problem
2112062
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

P/N 10-000-1050 Issue 1 Rev. 0.1
394 of 492
7.5.125
DRAFT
Alarm 2112063
Specific Problem
2112063
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

7.5.126
Alarm 2112064
Specific Problem
2112064
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

7.5.127
Alarm 2112065
Specific Problem
2112065
Managed Object
OnGuard

P/N 10-000-1050 Issue 1 Rev. 0.1
395 of 492
DRAFT
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

7.5.128
Alarm 2112066
Specific Problem
2112066
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

technician.
7.5.129
Alarm 2112067
Specific Problem
2112067
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware

P/N 10-000-1050 Issue 1 Rev. 0.1
396 of 492
DRAFT
Alarm Automatically
Cleared
Yes; by 2112066
System Impact
Recommended
Corrective Action

technician.
7.5.130
Alarm 2112068
Specific Problem
2112068
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.131
Alarm 2112069
Specific Problem
2112069
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

technician.
P/N 10-000-1050 Issue 1 Rev. 0.1
397 of 492
7.5.132
DRAFT
Alarm 2112070
Specific Problem
2112070
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

technician.
7.5.133
Alarm 2112071
Specific Problem
2112071
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2112069
System Impact
Recommended
Corrective Action
7.5.134
Alarm 2112072
Specific Problem
2112072
Managed Object
OnGuard

P/N 10-000-1050 Issue 1 Rev. 0.1
398 of 492
DRAFT
Description
Additional
Information
CPU fan tray
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

technician.
7.5.135
Alarm 2112073
Specific Problem
2112073
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
Yes; by 2112069
System Impact
Recommended
Corrective Action

technician.
7.5.136
Alarm 2112074
Specific Problem
2112074
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware

P/N 10-000-1050 Issue 1 Rev. 0.1
399 of 492
DRAFT
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.137
Alarm 2112075
Specific Problem
2112075
Managed Object
OnGuard
Description
Additional
Information
CPU fan tray
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.138
Alarm 2112076
Specific Problem
2112076
Managed Object
OnGuard
Description
Additional
Information
Input power
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

P/N 10-000-1050 Issue 1 Rev. 0.1
400 of 492
DRAFT
7.5.139
Alarm 2112077
Specific Problem
2112077
Managed Object
OnGuard
Description
Additional
Information
Input power
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.140
Alarm 2112078
Specific Problem
2112078
Managed Object
OnGuard
Description
Additional
Information
Input power
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.141
Alarm 2112079

P/N 10-000-1050 Issue 1 Rev. 0.1
401 of 492
DRAFT
Specific Problem
2112079
Managed Object
OnGuard
Description
Additional
Information
Input power
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.142
Alarm 2112080
Specific Problem
2112080
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

technician.
7.5.143
Alarm 2112081
Specific Problem
2112081
Managed Object
OnGuard
Description
Additional
Information
Power supply

P/N 10-000-1050 Issue 1 Rev. 0.1
402 of 492
DRAFT
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

technician.
7.5.144
Alarm 2112082
Specific Problem
2112082
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
Check the power supply LEDs status. If the problem persists,

7.5.145
Alarm 2112083
Specific Problem
2112083
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

P/N 10-000-1050 Issue 1 Rev. 0.1
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DRAFT
System Impact
Recommended
Corrective Action
7.5.146
Alarm 2112084
Specific Problem
2112084
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

technician.
7.5.147
Alarm 2112085
Specific Problem
2112085
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

technician.

P/N 10-000-1050 Issue 1 Rev. 0.1
404 of 492
7.5.148
DRAFT
Alarm 2112086
Specific Problem
2112086
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.149
Alarm 2112087
Specific Problem
2112087
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.150
Alarm 2112088
Specific Problem
2112088
Managed Object
OnGuard

P/N 10-000-1050 Issue 1 Rev. 0.1
405 of 492
DRAFT
Description
Additional
Information
Power supply
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

technician.
7.5.151
Alarm 2112089
Specific Problem
2112089
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

technician.
7.5.152
Alarm 2112090
Specific Problem
2112090
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware

P/N 10-000-1050 Issue 1 Rev. 0.1
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DRAFT
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.153
Alarm 2112091
Specific Problem
2112091
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.154
Alarm 2112092
Specific Problem
2112092
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action

technician.
P/N 10-000-1050 Issue 1 Rev. 0.1
407 of 492
7.5.155
DRAFT
Alarm 2112093
Specific Problem
2112093
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action

technician.
7.5.156
Alarm 2112094
Specific Problem
2112094
Managed Object
OnGuard
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.157
Alarm 2112095
Specific Problem
2112095
Managed Object
OnGuard

P/N 10-000-1050 Issue 1 Rev. 0.1
408 of 492
DRAFT
Description
Additional
Information
Power supply
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact
Recommended
Corrective Action
7.5.158
Alarm 2112096
Specific Problem
2112096
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
118 C
System Impact

Recommended
Corrective Action
7.5.159
Alarm 2112097
Specific Problem
2112097
Managed Object
OnGuard
Description

P/N 10-000-1050 Issue 1 Rev. 0.1
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DRAFT
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
110 C
System Impact

Recommended
Corrective Action
7.5.160
Alarm 2112098
Specific Problem
2112098
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
102 C
Recommended
Corrective Action
7.5.161
Alarm 2112099
Specific Problem
2112099
Managed Object
OnGuard
Description
Additional
Information
CPU temperature

P/N 10-000-1050 Issue 1 Rev. 0.1
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DRAFT
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
118 C
System Impact

Recommended
Corrective Action
7.5.162
Alarm 2112100
Specific Problem
2112100
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
110 C
System Impact

Recommended
Corrective Action
7.5.163
Alarm 2112101
Specific Problem
2112101
Managed Object
OnGuard
Description
Additional
Information
CPU temperature

P/N 10-000-1050 Issue 1 Rev. 0.1
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DRAFT
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Threshold
102 C
Recommended
Corrective Action
7.5.164
Alarm 2112102
Specific Problem
2112102
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact

Recommended
Corrective Action
7.5.165
Alarm 2112103
Specific Problem
2112103
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware

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Alarm Automatically
Cleared
No
System Impact

Recommended
Corrective Action
7.5.166
Alarm 2112104
Specific Problem
2112104
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
7.5.167
Alarm 2112105
Specific Problem
2112105
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No

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DRAFT
System Impact
Server down due to high temperature. Down time in case of

Recommended
Corrective Action
7.5.168
Alarm 2112106
Specific Problem
2112106
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
System Impact

Recommended
Corrective Action
7.5.169
Alarm 2112107
Specific Problem
2112107
Managed Object
OnGuard
Description
Additional
Information
CPU temperature
Severity
Minor
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
Recommended
Corrective Action
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7.6
DRAFT
Server Monitor (SMU) Alarms

7.6.1
Alarm 1990001 (The \inetd\ process is not running

anymore)
Specific Problem
1990001
Managed Object
SMU
Description
The \inetd\ process is not running anymore.
Additional
Information
daemon
Severity
Minor
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
Yes; by 1990001
Threshold
0.5
System Impact
Network connectivity problems.
Recommended
Corrective Action
Restart the inetd process by typing:

/usr/sbin/inetd -s &
7.6.2
Alarm 1990001 (The \inetd\ process is running)

Specific Problem
1990001
Managed Object
SMU
Description
The \inetd\ process is running
Additional
Information
daemon
Severity
Normal
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
System Impact
None

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7.6.3
DRAFT
Alarm 1990002 (CPU utilization (<$VALUE>%)

exceeds configured threshold (<$THRESHOLD>%.)
Specific Problem
1990002
Managed Object
SMU
Description
CPU utilization (<$VALUE>%) exceeds configured threshold

(<$THRESHOLD>%).
Additional
Information
CPU
Severity
Major
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
Yes; by 1990002
Threshold
95 within 6 minutes
System Impact
System Monitoring may experience high service degradation.
Recommended
Corrective Action
7.6.4
Alarm 1990002 (CPU utilization (<$VALUE>%) is ok)

Specific Problem
1990002
Managed Object
SMU
Description
CPU utilization (<$VALUE>%) is ok
Additional
Information
CPU
Severity
Normal
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
No
System Impact
None

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7.6.5
DRAFT
Alarm 1990003 (Utilization of file-system

<fileSystem> (<$VALUE>%) exceeds configured
threshold <$THRESHOLD>%.)
Specific Problem
1990003
Managed Object
SMU
Description
Utilization of file-system <fileSystem> (<$VALUE>%) exceeds

configured threshold <$THRESHOLD>%.
Additional
Information
<fileSystem>
Severity
Critical
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
Yes; by 1990003
Threshold
95
System Impact
System Monitoring will probably experience high service

degradation.
Recommended
Corrective Action
7.6.6
Alarm 1990003 (Utilization of file-system

<fileSystem> (<$VALUE>%) is ok)
Specific Problem
1990003
Managed Object
SMU
Description
Utilization of file-system <fileSystem> (<$VALUE>%) is ok
Additional
Information
<fileSystem>
Severity
Normal
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
No
System Impact
None

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7.6.7
DRAFT
Alarm 1990004 (Process table utilization

(<$VALUE>%) exceeds configured threshold
(<$THRESHOLD>%)
Specific Problem
1990004
Managed Object
SMU
Description
Process table utilization (<$VALUE>%) exceeds configured

threshold (<$THRESHOLD>%)
Additional
Information
process limit
Severity
Major
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
Yes; by 1990004
Threshold
80
System Impact
May cause unexpected program failure.
Recommended
Corrective Action
7.6.8
Alarm 1990004 (Process table utilization

(<$VALUE>%) is ok)
Specific Problem
1990004
Managed Object
SMU
Description
Process table utilization (<$VALUE>%) is ok
Additional
Information
process limit
Severity
Major
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
No
System Impact
None

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7.6.9
DRAFT
Alarm 1990005 (SWAP Utilization (<$VALUE>%)

exceeds configured threshold (<$THRESHOLD>%))
Specific Problem
1990005
Managed Object
SMU
Description
SWAP Utilization (<$VALUE>%) exceeds configured

threshold (<$THRESHOLD>%)
Additional Info
swap_disk
Severity
Major
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
Yes; by 1990005
Threshold
80
System Impact
System may experience service degradation.
Recommended
Corrective Action
7.6.10
Alarm 1990005 (SWAP Utilization (<$VALUE>%) is

ok)
Specific Problem
1990005
Managed Object
SMU
Description
SWAP Utilization (<$VALUE>%) is ok
Additional Info
swap_disk
Severity
Normal
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
No
System Impact
None
7.6.11
Alarm 1990006 (Distribution files for <$VALUE>

node(s) exist)

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Specific Problem
1990006
Managed Object
SMU
Description
Distribution files for <$VALUE> node(s) exist.
Additional
Information
Template
Severity
Warning
Message Group
(Probable Cause)
OpC
Alarm Automatically
Cleared
Yes; by 1990006
Threshold
System Impact
None
Recommended
Corrective Action
7.6.12
Alarm 1990006 (Distribution files for 0 node(s) exist)

Specific Problem
1990006
Managed Object
SMU
Description
Distribution files for 0 node(s) exist
Additional
Information
Template
Severity
Normal
Message Group
(Probable Cause)
OpC
Alarm Automatically
Cleared
No
System Impact
None
7.6.13
Alarm 1990007
Specific Problem
1990007
Managed Object
SMU
Description
Distribution still pending after <$OPTION(maxage)> min. for

<$MSG_TEXT>

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Additional
Information
Template
Severity
Warning
Message Group
(Probable Cause)
OpC
Alarm Automatically
Cleared
No
System Impact
System monitoring may experience service degradation.
Recommended
Corrective Action
7.6.14
Alarm 1991001 (Failed login of <user> on <tty>)

Specific Problem
1991001
Managed Object
SMU
Description
Failed login of <user> on <tty>
Additional
Information
<user> (log only)
Severity
Warning
Message Group
(Probable Cause)
Security
Alarm Automatically
Cleared
No
7.6.15
Alarm 1991001 (Resource <resource_name> is

faulted)
Specific Problem
1991001
Managed Object
SMU
Description
Resource <resource_name> is faulted
Additional
Information
SMU Monitor
Severity
Critical
Message Group
(Probable Cause)
High Availability

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Alarm Automatically
Cleared
No
System Impact
<resource_name> is not in service and will not be available

until the resource is repaired.
Recommended
Corrective Action
7.6.16
Alarm 1991002 (Cron command of <user> with pid

<pid> failed (rc = <rc>))
Specific Problem
1991002
Managed Object
SMU
Description
Cron command of <user> with pid <pid> failed (rc = <rc>)
Additional
Information
cron (log only)
Severity
Major
Message Group
(Probable Cause)
Job
Alarm Automatically
Cleared
No
7.6.17
Alarm 1991002 (Group <group_name> is faulted)

Specific Problem
1991002
Managed Object
SMU
Description
Group <group_name> is faulted
Additional
Information
SMU Monitor
Severity
Critical
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
No
System Impact
A critical resource is not in service. SMU monitoring will be

degraded; no SMU monitoring or alarms will arrive at the
NOC.
Recommended
Corrective Action

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7.6.18
Alarm 1991003 (System reboot)

Specific Problem
1991003
Managed Object
SMU
Description
System reboot
Additional
Information
log only
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
System Impact
System service downtime
7.6.19
Alarm 1991003 (Group <group_name> is offline)

Specific Problem
1991003
Managed Object
SMU
Description
Group <group_name> is offline
Additional
Information
SMU Monitor
Severity
Warning
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 1991003
System Impact
System downtime while the group is offline.
7.6.20
Alarm 1991004
Specific Problem
1991004
Managed Object
SMU
Description
System shutdown started on <tty>

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Additional
Information
log only
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
System Impact
System service down until the SMU is restarted.
7.6.21
Alarm 1991005
Specific Problem
1991005
Managed Object
SMU
Description
System shutdown started
Additional
Information
log only
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
System Impact
System service down until the SMU is restarted.
7.6.22
Alarm 1991006
Specific Problem
1991006
Managed Object
SMU
Description
<Message Text>
Severity
Minor
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No

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7.6.23
DRAFT
Alarm 1991007
Specific Problem
1991007
Managed Object
SMU
Description
Bad logon via FTP
Additional
Information
log only
Severity
Warning
Message Group
(Probable Cause)
Security
Alarm Automatically
Cleared
No
7.6.24
Alarm 1991008
Specific Problem
1991008
Managed Object
SMU
Description
System <node> was rebooted by <who>.
Additional
Information
<who> (log only)
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
System Impact
System service downtime.
7.6.25
Alarm 1991009
Specific Problem
1991009
Managed Object
SMU
Description
kernel table \<tablename>\ is full
Additional
Information
<tablename>
Severity
Warning

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Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
System Impact
System service will be degraded.
7.6.26
Alarm 1991010
Specific Problem
1991010
Managed Object
SMU
Description
The filesystem \<filesys>\ is nearly full
Additional
Information
Filesystem
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
System Impact
System service will be degraded.
Recommended
Corrective Action
7.6.27
Alarm 1991011
Specific Problem
1991011
Managed Object
SMU
Description
The filesystem \<filesys>\ is full
Additional
Information
Filesystem
Severity
Critical
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
System Impact
System service will be degraded and may not be available.
Recommended
Corrective Action

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7.6.28
Alarm 1991012
Specific Problem
1991012
Managed Object
SMU
Description
NFS server <mach_name> is not responding to NFS requests
Additional
Information
NFS subsystem
Severity
Warning
Message Group
(Probable Cause)
Operating System
Alarm Automatically
Cleared
No
7.6.29
Alarm 1992001
Specific Problem
1992001
Managed Object
SMU
Description
<object name> on <object instance> did not respond to snmp

requests - agent may be down!
Additional
Information
<object name>
Severity
Critical
Message Group
(Probable Cause)
OpC
Alarm Automatically
Cleared
Yes; by 1992001
7.6.30
Alarm 1992001 (Cleared)

Specific Problem
1992001
Managed Object
SMU
Description
<object name> on <object instance> availability was verified!
Additional
Information
<object name>

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Severity
Cleared (Normal)
Message Group
(Probable Cause)
OpC
Alarm Automatically
Cleared
No
7.6.31
Alarm 1992003
Specific Problem
1992003
Managed Object
SMU
Description
Inventory in SCDB was changed! Initiate Service Topology

population
Severity
Warning
Message Group
(Probable Cause)
OpC
Alarm Automatically
Cleared
Yes; by 1992004
7.6.32
Alarm 1992004 (Log Only)

Specific Problem
1992004
Managed Object
SMU
Description
Service Topology was successfully built
Severity
Normal
Message Group
(Probable Cause)
OpC
Alarm Automatically
Cleared
No
7.6.33
Alarm 1992004
Specific Problem
1992004
Managed Object
SMU
Description
Service Topology Population process FAILED!

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Severity
Major
Message Group
(Probable Cause)
OpC
Alarm Automatically
Cleared
Yes; by 1992004
System Impact
No system topology.
7.6.34
Alarm 1992005
Specific Problem
1992005
Managed Object
SMU
Description
SCDB is not synchronized with Service Topology after

rollback was triggered
Severity
Major
Message Group
(Probable Cause)
OpC
Alarm Automatically
Cleared
No
System Impact
The map will not be synchronized with the SCDB.xml

configuration file.
7.6.35
Alarm 1992006
Specific Problem
1992006
Managed Object
SMU
Description
rollback can not be done previous SCDB version could not

be found
Severity
Warning
Message Group
(Probable Cause)
OpC
Alarm Automatically
Cleared
Yes; by 1992004
System Impact
The system will not be returned to its previous state.

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7.6.36
DRAFT
Alarm 1992529
Specific Problem
1992529
Managed Object
SMU
Description
Your Name Services are performing poorly, likely to be a

wrong configuration.
The average for the past <number of lookups> lookups took
<average number of milliseconds> milliseconds, expect less
than <threshold value in milliseconds> milliseconds.
Additional
Information
Network
Severity
Minor
Message Group
(Probable Cause)
Performance
Alarm Automatically
Cleared
Yes; by 1992530
System Impact
Low service name performance.
Recommended
Corrective Action
7.6.37
Alarm 1992530
Specific Problem
1992530
Managed Object
SMU
Description
Your Name Services is performing poorly, possibly a wrong

configuration.
<Lookup type> of <String being looked up> took <number of
seconds> seconds to resolve.
Additional
Information
Network
Severity
Warning
Message Group
(Probable Cause)
Performance
Alarm Automatically
Cleared
Yes; by 1992529
System Impact
Service name may have low performance.
Recommended
Corrective Action
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7.6.38
DRAFT
Alarm 1992700
Specific Problem
1992700
Managed Object
SMU
Description
ovspmd managed process (<process name>) has terminated

unexpectedly
Additional
Information
<process name>
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by ovresume completed without errors, ovspmd resumed

process (<$4>) outside os the control of the ovresume
Recommended
Corrective Action
7.6.39
Alarm 1992804
Specific Problem
1992804
Managed Object
SMU
Description
Reporting system error: <event description> Details: <failure

details>
Additional
Information
Report System
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
7.6.40
Alarm 1992805
Specific Problem
1992805
Managed Object
SMU
Description
HP OpenView Data Warehouse is down:<event description>.

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Additional
Information
Data Warehouse
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by HP OpenView Data Warehouse is back up
7.6.41
Alarm 1992829
Specific Problem
1992829
Managed Object
SMU
Description
<event description>
Additional
Information
<source of the event>
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
System Impact
HP OVO error; system monitoring may not work
Recommended
Corrective Action
7.6.42
Alarm 1992830
Specific Problem
1992830
Managed Object
SMU
Description
<event description>
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No

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System Impact
HP OVO fatal error; System monitoring failure.
Recommended
Corrective Action
7.6.43
Alarm 1992832
Specific Problem
1992832
Managed Object
SMU
Description
Command <command name> in response to event

<event id> from <node> is not listed as a trusted action in
$<$O>V_CONF/trustedCmds.conf
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
Recommended
Corrective Action
7.6.44
Alarm 1992965
Specific Problem
1992965
Managed Object
SMU
Description
Node down
Additional
Information
<node name>
Severity
Critical
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by Node Up
System Impact
Node services down.
Recommended
Corrective Action
Restart the node unit.
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7.6.45
DRAFT
Alarm 1992972
Specific Problem
1992972
Managed Object
SMU
Description
<The string to display>
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Miscellaneous
Alarm Automatically
Cleared
No
7.6.46
Alarm 1992973
Specific Problem
1992973
Managed Object
SMU
Description
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Miscellaneous
Alarm Automatically
Cleared
No
7.6.47
Alarm 1992974
Specific Problem
1992974
Managed Object
SMU
Description
Additional
Information
Severity
Normal

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Message Group
(Probable Cause)
Miscellaneous
Alarm Automatically
Cleared
No
7.6.48
Alarm 1993097
Specific Problem
1993097
Managed Object
SMU
Description
Bad ARP cache entry for <cache entry>
Additional
Information
<bad cache entry>
Severity
Minor
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
Connectivity problems because of invalid physical IP in ARP

cache.
7.6.49
Alarm 1993098
Specific Problem
1993098
Managed Object
SMU
Description
Bad physical address <IP address> returned from node.
Additional
Information
<IP address>
Severity
Minor
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
Connectivity problems because of invalid physical IP returned

from a node via SNMP.

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7.6.50
DRAFT
Alarm 1993101
Specific Problem
1993101
Managed Object
SMU
Description
<Node name with incorrect entry> reports address <incorrect

IP address> for <interface IP address>, <node name>
reported <correct IP address> via SNMP
Additional
Information
<interface name>
Severity
Minor
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
This could represent a duplicate IP that impacts the network

system.
7.6.51
Alarm 1993102
Specific Problem
1993102
Managed Object
SMU
Description
<node name1> reports a different physical address for <node

name> than reported by <node name2>, changing from <old
IP address> to <new IP address>
Additional
Information
<interface IP address>
Severity
Minor
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
This could represent a duplicate IP that impacts the network

system.
7.6.52
Alarm 1993108

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Specific Problem
1993108
Managed Object
SMU
Description
Incorrect routing to node <node name>
Additional
Information
<node name>
Severity
Minor
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
7.6.53
Alarm 1993115
Specific Problem
1993115
Managed Object
SMU
Description
Duplicate IP address: node <node name> reported having

<IP address>, but this address was previously detected on
node <node name where IP address is configured>
Additional
Information
<IP address>
Severity
Critical
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
Duplicate IP address; network impact
7.6.54
Alarm 1993117
Specific Problem
1993117
Managed Object
SMU
Description
Possible device reconfiguration. Interface to IfIndex have

been remapped. You may need to reconfigure any data
collection on <node name>. The new interface mappings are:
<mapping description>
Additional
Information
<mapping description>

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Severity
Normal
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
7.6.55
Alarm 1993122
Specific Problem
1993122
Managed Object
SMU
Description
Duplicate ifAlias value configured on different ifIndexes ignoring ifAlias on the following ifIndexes:<ifindexes names>
Additional
Information
<ifindexes names>
Severity
Major
Message Group
(Probable Cause)
Hardware
Alarm Automatically
Cleared
No
7.6.56
Alarm 1993236
Specific Problem
1993236
Managed Object
SMU
Description
<application name>: <alert class>: <alert message>
Additional
Information
Severity
Minor
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
7.6.57
Alarm 1993458

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Specific Problem
1993458
Managed Object
SMU
Description
pmd lost contact with <application name>: pid <process id>

ungracefully disconnected from pmd with <number of events>
pending events: <disconnect reason>
Additional
Information
<application name>
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by ovresume completed without errors, ovspmd resumed

process (<$4>) outside os the control of the ovresume
Recommended
Corrective Action
7.6.58
Alarm 1993466
Specific Problem
1993466
Managed Object
SMU
Description
pmd detected an event storm of <number of events> events

over the past <time interval> seconds (<event rate> events
per second \> threshold of <threshold value>). <total number
of events> events have been sent since the pmd was started.
Additional
Information
pmd
Severity
Major
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
System performance may be degraded due to event storm.
Recommended
Corrective Action
7.6.59
Alarm 1993600
Specific Problem
1993600
Managed Object
SMU

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439 of 492
DRAFT
Description
ovpause failed with errors - <message text>
Additional
Information
ovpause
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
Recommended
Corrective Action
7.6.60
Alarm 1993605
Specific Problem
1993605
Managed Object
SMU
Description
ovresume completed with errors - <message text>
Additional
Information
ovresume
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by ovresume completed without errors
Recommended
Corrective Action
7.6.61
Alarm 1993802
Specific Problem
1993802
Managed Object
SMU
Description
Data warehouse maintenance program (<program name>)

exited with a non-zero return code of <return code number>
and the following message: <message text>
Additional
Information
Data Warehouse
Severity
Warning

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Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
7.6.62
Alarm 1994001
Specific Problem
1994001
Managed Object
SMU
Description
SMU events download terminated successfully
Severity
Cleared (Normal)
Message Group
(Probable Cause)
Backup
Alarm Automatically
Cleared
No
7.6.63
Alarm 1994002
Specific Problem
1994002
Managed Object
SMU
Description
SMU events download terminated with errors on <date>. Log

file is: /backup/ICCeventsDownload.log
Severity
Major
Message Group
(Probable Cause)
Backup
Alarm Automatically
Cleared
Yes; by 1994001
System Impact
Possible impacts:
Recommended
Corrective Action
No NNM events backup.

No alarm history backup.
7.6.64
Alarm 1994003

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DRAFT
Specific Problem
1994003
Managed Object
SMU
Description
SMU backup terminated successfully
Severity
Cleared (Normal)
Message Group
(Probable Cause)
Backup
Alarm Automatically
Cleared
No
7.6.65
Alarm 1994004
Specific Problem
1994004
Managed Object
SMU
Description
SMU backup terminated with errors on <date>. Log file is:

/backup/ICCbackup.log
Severity
Major
Message Group
(Probable Cause)
Backup
Alarm Automatically
Cleared
Yes; by 1994003
System Impact
Possible impacts:
Recommended
Corrective Action
No SMU database backup.

No SMU configuration files backup.
7.6.66
Alarm log only (Node Up)

Specific Problem
log only
Managed Object
SMU
Description
Node Up
Additional
Information
<node name>
Severity
Normal

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Message Group
(Probable Cause)
log only
Alarm Automatically
Cleared
No
7.6.67
Alarm log only (ovpause completed without errors)

Specific Problem
log only
Managed Object
SMU
Description
ovpause completed without errors
Severity
Normal
Additional
Information
<object name>
Message Group
(Probable Cause)
log only
7.6.68
Alarm log only (ovresume completed without errors)

Specific Problem
log only
Managed Object
SMU
Description
ovresume completed without errors
Severity
Normal
Additional
Information
<object name>
Message Group
(Probable Cause)
log only
Alarm Automatically
Cleared
No
7.6.69
Alarm log only (ovspmd resumed process (<process

name>) outside os the control of the ovresume)
Specific Problem
log only
Managed Object
SMU
Description
ovspmd resumed process (<process name>) outside os the

control of the ovresume

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DRAFT
Severity
Normal
Additional
Information
<object name>
Message Group
(Probable Cause)
log only
Alarm Automatically
Cleared
No
7.6.70
Alarm log only (Process (<process name>) resumed

itself after timing out and after ovpause/ovresume
has completed.)
Specific Problem
log only
Managed Object
SMU
Description
Process (<process name>) resumed itself after timing out

and after ovpause/ovresume has timed completed.
Severity
Normal
Additional
Information
<object name>
Message Group
(Probable Cause)
log only
Alarm Automatically
Cleared
No
7.6.71
Alarm log only (HP OpenView Data Warehouse is

back up)
Specific Problem
log only
Managed Object
SMU
Description
HP OpenView Data Warehouse is back up
Severity
Normal
Additional
Information
<event sequence number>
Message Group
(Probable Cause)
log only
Alarm Automatically
Cleared
No

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DRAFT

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7.7
DRAFT
SPM Agent Alarms
SPM Agent Alarms

7.7.1
Alarm 1700001
Specific Problem
1700001
Managed Object
SPMA
Description
Initialization failure
Additional
Information
<Exception information>
Severity
Critical
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
The SPM Agent will not run; domain and batch provisioning
are disabled.
Recommended
Corrective Action
The SPM Agent failed to initialize. Fix the problem detailed

in the exception information.
7.7.2
Alarm 1700002
Specific Problem
1700002
Managed Object
SPMA
Description
Data store connection failure
Additional
Information
MIP: <hostname>
or
LDAP: <hostname>
or
DB: <hostname>
Severity
Major
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by 1700002

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SPM Agent Alarms
System Impact
Domain and batch provisioning will be disabled.
Recommended
Corrective Action
The SPM Agent could not connect to a data store for

five times. Check the database specified in the additional
information.
7.7.3
Alarm 1701001
Specific Problem
1701001
Managed Object
SPMA
Description
Possible data integrity problem
Additional
Information
<Detailed information>
Severity
Warning
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
System Impact
Possible data integrity problems of the provisioned entity.

A provisioning command might have caused data integrity
problems between data stores of the provisioned entity.
7.7.4
Alarm 1701002
Specific Problem
1701002
Managed Object
SPMA
Description
Unable to send HTTP request
Additional
Information
URL: <full URL>
Severity
Major
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by 1701002
System Impact
Domain provisioning commands will be disabled.
Recommended
Corrective Action
The SPM Agent could not send an HTTP request to the

specified URL for three times. Check the URL is correct and
the server is up.

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SPM Agent Alarms
7.7.5
Alarm 1702001
Specific Problem
1702001
Managed Object
SPMA
Description
Batch file operation error
Additional
Information
<Exceptional information>
Severity
Major
Message Group
(Probable Cause)
OS
Alarm Automatically
Cleared
Yes; by 1702001
System Impact
Batch provisioning fails.
7.7.6
Alarm 1702002
Specific Problem
1702002
Managed Object
SPMA
Description
Active ToDormant operation error
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 1702002
System Impact
Active ToDormant operation failed

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7.8
DRAFT
SMSC Alarms
SMSC Alarms
SMSC Alarms are generated by the SMU towards the customers NOC. If the SMU
is not installed, SMSC SNMP traps are used (see SMSC SNMP Traps Overview,
Page 13).
7.8.1
Alarm 1140001 (Component down. Termination

reason is UNPLANNED.)
Specific Problem
1140001
Managed Object
Others
Description
Component down. Termination reason is unplanned
Additional
Information
<compIdClassFrom>:<compIdInstanceFrom>
Severity
Major
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
The stopped process is not used in the system
Recommended
Corrective Action
Contact Comverse customer support
7.8.2
Alarm 1140001 (Component up. Role is UNKNOWN.)

Specific Problem
1140001
Managed Object
Others
Description
Component up. Role is unknown
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
System Impact
No impact

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7.8.3
DRAFT
SMSC Alarms
Alarm 1140001 (smsCompDownUnknown.

Component down. Termination reason is
UNKNOWN)
Specific Problem
1140001
Managed Object
Others
Description
smsCompDownUnknown. Component down. Termination

reason is unknown.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
No impact
Recommended
Corrective Action
7.8.4
Alarm 1140001 (Log only) (Component up. Role is

ACTIVE.)
Specific Problem
1140001 (Log only)
Managed Object
Others
Description
Component up. Role is active.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
System Impact
The new SMSC process joins the system
7.8.5

CLUSTERED.)
Specific Problem
1140001 (Log only)
Managed Object
Others

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DRAFT
Description
Component up. Role is clustered
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
System Impact
No impact
SMSC Alarms
7.8.6

STANDALONE.)
Specific Problem
1140001 (Log only)
Managed Object
Others
Description
Component up. Role is standalone
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
System Impact
7.8.7

STANDBY.)
Specific Problem
1140001 (Log only)
Managed Object
Others
Description
Component up. Role is standby
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Application

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Alarm Automatically
Cleared
No
System Impact
SMSC Alarms
7.8.8
Alarm 1140001 (Log only) (smsCompDownPlanned.

Component down. Termination reason is PLANNED).
Specific Problem
1140001 (Log only)
Managed Object
Others
Description
smsCompDownPlanned. Component down. Termination

reason is PLANNED.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
System Impact
The stopped process is not used in the system.
7.8.9
Alarm 1140002 (Component changed role to

ACTIVE.)
Specific Problem
1140002
Managed Object
Others
Description
Component changed role to active.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
The active SFE becomes a standby SFE and vice versa.
Recommended
Corrective Action

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7.8.10
DRAFT
SMSC Alarms

CLUSTERED.)
Specific Problem
1140002
Managed Object
Others
Description
Component changed role to clustered.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
No impact.
Recommended
Corrective Action
7.8.11

STANDALONE.)
Specific Problem
1140002
Managed Object
Others
Description
Component changed role to standalone.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
No impact.
Recommended
Corrective Action
7.8.12

STANDBY.)
Specific Problem
1140002
Managed Object
Others

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DRAFT
SMSC Alarms
Description
Component changed role to standby
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
The active SFE becomes a standby SFE and vice versa
Recommended
Corrective Action
7.8.13

UNKNOWN.)
Specific Problem
1140002
Managed Object
Others
Description
Component changed role to unknown
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
High Availability
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
No impact
Recommended
Corrective Action
7.8.14
Alarm 1140003 (A message burst was encountered

on <name>. Burst size is <burstCurrentSize>.)
Specific Problem
1140003
Managed Object
Others
Description
A message burst was encontered on <name>. Burst size is

<burstCurrentSize>
Additional
Information
Severity
Major

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SMSC Alarms
Message Group
(Probable Cause)
Performance
Alarm Automatically
Cleared
Yes; by 1140001
Threshold
Severity determined subjectively according to the varbind

name
System Impact
Performance impact is possible due to the traffic load
Recommended
Corrective Action
7.8.15
Alarm 1140003 (A message burst was encountered.

Burst size is <burstCurrentSize>.)
Specific Problem
1140003
Managed Object
Others
Description
A message burst was encountered. Burst size is

<burstCurrentSize>
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Performance
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
Recommended
Corrective Action
7.8.16
Alarm 1140003 (A message burst was encountered

on <name>. Burst size is <burstCurrentSize>.)
Specific Problem
1140003
Managed Object
Others
Description
A message burst was encountered on <name>. Burst size

is <burstCurrentSize>
Additional
Information

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Severity
DRAFT
SMSC Alarms
Critical
Minor
Warning
Message Group
(Probable Cause)
Performance
Alarm Automatically
Cleared
Yes; by 1140001
Threshold
Severity determined subjectively according to the varbind

name
System Impact
Performance impact is possible due to the traffic load.
Recommended
Corrective Action
7.8.17
Alarm 1140003 (A message burst was encountered.

Burst size is <burstCurrentSize>.)
Specific Problem
1140003
Managed Object
Others
Description
A message burst was encountered. Burst size is

<burstCurrentSize>
Additional
Information
Severity
Critical
Minor
Warning
Message Group
(Probable Cause)
Performance
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
Recommended
Corrective Action
7.8.18

Specific Problem
1140003 (Log only)
Managed Object
Others
Description
Burst is terminated

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Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Performance
Alarm Automatically
Cleared
No
System Impact
No impact
SMSC Alarms
7.8.19
Alarm 1140004 (Component message rate for license

<name> has reached <percent>%.)
Specific Problem
1140004
Managed Object
Others
Description
Component message rate for license <name> has reached

<percent>%.
Additional
Information
Severity
Critical
Major
Minor
Warning
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
Yes; by 1140001
Threshold
Warning: > 60 (default)

Minor: > 70 (default)
Major: > 80 (default)
Critical: > 90 (default)
System Impact
Recommended
Corrective Action

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7.8.20
DRAFT
SMSC Alarms

<name> has reached maximum.)
Specific Problem
1140004
Managed Object
Others
Description
Component message rate for license <name> has reached

maximum
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
Yes; by 1140001
Threshold
100 (default)
System Impact
Recommended
Corrective Action
7.8.21

<name> is <percent>%.)
Specific Problem
1140004
Managed Object
Others
Description
Component message rate for license <name> is <percent>%
Severity
Unknown
Alarm Automatically
Cleared
No
System Impact
7.8.22

Specific Problem
1140004 (Log only)
Managed Object
Others
Description
Component message rate for license <name> is <percent>%

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Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
No
Threshold
<60 (default)
System Impact
No impact
SMSC Alarms
7.8.23
Alarm 1140005
Specific Problem
1140005
Managed Object
Others
Description
Component successful delivery rate is: <percent>%
Additional
Information
Severity
Critical
Major
Minor
Warning
Unknown
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
No
Threshold

System Impact
If <compIdClassFrom>:<compIdInstanceFrom>,
Recommended
Corrective Action
If <compIdClassFrom>:<compIdInstanceFrom>, Contact

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7.8.24
DRAFT
SMSC Alarms

Specific Problem
1140005 (Log only)
Managed Object
Others
Description
Component successful delivery rate is: <percent>%
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
No
Threshold
<60 (default)
System Impact
No impact
7.8.25
Alarm 1140006 (Disconnected from

<compIdClassTo> <compIdInstanceTo>
<currentCount> out of <*.totalCount> connections
are up.)
Specific Problem
1140006
Managed Object
Others
Description
Disconnected from <compIdClassTo> <compIdInstanceTo>.

<currentCount> out of <*.totalCount> connections are up
Severity
Unknown
Alarm Automatically
Cleared
No
System Impact
Disconnections in the system might cause service block or

performance impact
7.8.26

<compIdClassTo>:<compIdInstanceTo>.)
Specific Problem
1140006
Managed Object
Others
Description
Disconnected from <compIdClassTo>:<compIdInstanceTo>.
Additional
Information

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Severity
DRAFT
SMSC Alarms
Critical
Major
Minor
Warning
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 11400011140001
Threshold
Severity determined both subjectively by the cardinality of the

bonds between the components (as defined in varbinds $4
and $5) and individually based on client demands
System Impact

performance impact
Recommended
Corrective Action
7.8.27

Specific Problem
1140006 (Log only)
Managed Object
Others
Description
Established connection with

<compIdClassTo>:<compIdInstanceTo>.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
System Impact
No impact
7.8.28
Alarm 1140007
Specific Problem
1140007
Managed Object
Others
Description
The connection to <compIdClassTo>:<compIdInstanceTo>

is blocked

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Additional
Information
Severity
Critical
SMSC Alarms
Major
Minor
Warning
Unknown
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
Threshold
Warning: > Severity determined both subjectively by the

cardinality of the bonds between the components (as defined
in varbinds $4 and $5) and individually based on client
demands
System Impact
If <compIdClassFrom>:<compIdInstanceFrom>,
performance impact
Recommended
Corrective Action
If <compIdClassFrom>:<compIdInstanceFrom>, Contact
7.8.29

Specific Problem
1140007 (Log only)
Managed Object
Others
Description
The connection to <compIdClassTo>:<compIdInstanceTo>

is unblocked.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
Threshold

System Impact
No impact

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7.8.30
DRAFT
SMSC Alarms

<compIdClassTo>:<compIdInstanceTo> switched
to ACTIVE.)
Specific Problem
1140008
Managed Object
Others
Description
The connection focus to

<compIdClassTo>:<compIdInstanceTo>
switched to ACTIVE.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
No impact
Recommended
Corrective Action
7.8.31

<compIdClassTo>:<compIdInstanceTo>switched to
STANDALONE.)
Specific Problem
1140008
Managed Object
Others
Description

switched to STANDALONE.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
No impact
Recommended
Corrective Action

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7.8.32
DRAFT
SMSC Alarms

<compIdClassTo>:<compIdInstanceTo> switched
to STANDBY.)
Specific Problem
1140008
Managed Object
Others
Description

switched to STANDBY.
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
No impact
Recommended
Corrective Action
7.8.33

<compIdClassTo>:<compIdInstanceTo>switched to
UNKNOWN.)
Specific Problem
1140008
Managed Object
Others
Description

switched to UNKNOWN
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
No impact
Recommended
Corrective Action

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7.8.34
DRAFT
SMSC Alarms
Alarm 1140009 (The capacity of the dialog-table

in front of <compIdClassTo><compIdInstanceTo>
reached <percent>%.)
Specific Problem
1140009
Managed Object
Others
Description
The capacity of the dialog-table in front of <compIdClassTo>

<compIdInstanceTo> reached <percent>%
Severity
Unknown
Alarm Automatically
Cleared
No
7.8.35
Alarm 1140009 (The capacity

of the dialog-table in front of
<compIdClassTo>:<compIdInstanceTo>reached
<percent>%.)
Specific Problem
1140009
Managed Object
Others
Description
The capacity of the dialog-table in front of

<compIdClassTo>:<compIdInstanceTo> reached
<percent>%
Additional
Information
Severity
Critical
Major
Minor
Warning
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
Yes; by 1140001
Threshold

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DRAFT
SMSC Alarms
System Impact
Blocking one or more of the dialog tables in the system might

cause service block or performance impact
Recommended
Corrective Action
7.8.36

Specific Problem
1140009 (Log only)
Managed Object
Others
Description
The capacity of the dialog-table in front of

<compIdClassTo>:<compIdInstanceTo> reached
<percent>%
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
No
Threshold
<60 (default)
System Impact
Blocking one or more of the dialog tables in the system might

cause service block or performance impact
7.8.37
Alarm 1140010 (The Capacity of the DB-table

<dbName> reached <percent>%.)
Specific Problem
1140010
Managed Object
Others
Description
The Capacity of the DB-table <dbName> reached <percent>%
Additional
Information
Severity
Critical
Major
Minor
Warning
Message Group
(Probable Cause)

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DRAFT
Alarm Automatically
Cleared
Yes; by 1140001
Threshold
SMSC Alarms

System Impact
Messages DB utilization might cause service block or

performance impact
Recommended
Corrective Action
7.8.38
Alarm 1140010 (The DB-table <dbName> reached

its full capacity.)
Specific Problem
1140010
Managed Object
Others
Description
The DB-table <dbName> reached its full capacity
Additional
Information
Severity
Critical
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 1140001
Threshold
100 (default)
System Impact

performance impact
Recommended
Corrective Action
7.8.39

Specific Problem
1140010 (Log only)
Managed Object
Others
Description
The Capacity of the DB-table <dbName> reached <percent>%
Additional
Information
Severity
Normal

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SMSC Alarms
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No
Threshold
<60 (default)
System Impact

performance impact
7.8.40
Alarm 1140011
Specific Problem
1140011
Managed Object
Others
Description
An integrity problem was discovered in the DB-table

<dbName>
Additional
Information
Severity
Major
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 1140001
System Impact
No impact
Recommended
Corrective Action
7.8.41
Alarm 1140012
Specific Problem
1140012
Managed Object
Others
Description
<eventMessage>
Additional
Information
Severity
Critical
Major
Minor
Warning
Message Group
(Probable Cause)

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Application
468 of 492
DRAFT
SMSC Alarms
Alarm Automatically
Cleared
Yes; by 1140001
Threshold
Severity determined subjectively by the alarm, as defined by

client demands
System Impact
No impact
Recommended
Corrective Action
7.8.42

Specific Problem
1140012 (Log only)
Managed Object
Others
Description
<eventMessage>.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
Threshold

client demands
System Impact
No impact
7.8.43
Alarm 1140013
Specific Problem
1140013
Managed Object
Others
Description
The CIC-table capacity reached <percent>%
Additional
Information
Severity
Critical
Major
Minor
Warning
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
Yes; by 1140001

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Threshold
DRAFT
SMSC Alarms

System Impact
No impact
Recommended
Corrective Action
7.8.44

Specific Problem
1140013 (Log only)
Managed Object
Others
Description
The CIC-table capacity reached <percent>%.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
No
Threshold
<60 (default)
System Impact
No impact
7.8.45
Alarm 1140014
Specific Problem
1140014
Managed Object
Others
Description
A Trace-file loading failure occurred at: <date>. Cause:

<eventMessage>.
Additional
Information
Severity
Critical
Major
Minor
Warning
Message Group
(Probable Cause)

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Application
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DRAFT
SMSC Alarms
Alarm Automatically
Cleared
Yes; by 1140001
Threshold

client demands
System Impact
No impact
Recommended
Corrective Action
7.8.46
Alarm 1140015
Specific Problem
1140015
Managed Object
Others
Description
The connections between

and <compIdClassTo>:<compIdInstanceTo> timed out on
<count> occasions within <timeFrame> seconds
Additional
Information
Severity
Critical
Major
Minor
Warning
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 1140001
Threshold

System Impact
No impact
Recommended
Corrective Action
7.8.47

Specific Problem
1140015 (Log only)
Managed Object
Others

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DRAFT
SMSC Alarms
Description
The connections between

and <compIdClassTo>:<compIdInstanceTo> timed out on
<count> occasions within <timeFrame> seconds
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
Threshold

System Impact
No impact
7.8.48
Alarm 1140016
Specific Problem
1140016
Managed Object
Others
Description
The connection utilization between

<compIdClassFrom>:<compIdInstanceFrom> and
<compIdClassTo>:<compIdInstanceTo> reached <percent>%.
Additional
Information
Severity
Critical
Major
Minor
Warning
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
Yes; by 1140001
Threshold

System Impact
No impact
Recommended
Corrective Action
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7.8.49
DRAFT
SMSC Alarms

Specific Problem
1140016 (Log only)
Managed Object
Others
Description
The connection utilization between

<compIdClassFrom>:<compIdInstanceFrom> and
<compIdClassTo>:<compIdInstanceTo> reached <percent>%.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Capacity
Alarm Automatically
Cleared
No
Threshold
<60 (default)
System Impact
No impact
7.8.50
Alarm 1140017
Specific Problem
1140017
Managed Object
Others
Description
The DB-table <dbName> was identified as not being the most

up-to-date.
Additional
Information
Severity
Critical
Major
Minor
Warning
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
Yes; by 1140001
Threshold
Severity determined subjectively by the DB name
System Impact
No impact
Recommended
Corrective Action

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7.8.51
DRAFT
SMSC Alarms

Specific Problem
1140017 (Log only)
Managed Object
Others
Description
The DB-table <dbName> was identified as not being the most

up-to-date.
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Database
Alarm Automatically
Cleared
No
Threshold
Severity determined subjectively by the DB name.
System Impact
No impact.
7.8.52
Alarm 1141001 (SMS component down due to

failure.)
Specific Problem
1141001
Managed Object
Others
Description
SMS component down due to failure.
Severity
Major
Alarm Automatically
Cleared
No
7.8.53
Alarm 1141001 (SMS component down for

maintenance.)
Specific Problem
1141001
Managed Object
Others
Description
SMS component down for maintenance.
Severity
Normal
Alarm Automatically
Cleared
No

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7.8.54
DRAFT
SMSC Alarms
Alarm 1141002
Specific Problem
1141002
Managed Object
Others
Description
SMS node failure
Severity
Major
Alarm Automatically
Cleared
No
7.8.55

<compIdClassTo> <compIdInstanceTo>.)
Specific Problem
1141006
Managed Object
Others
Description
Disconnected from <compIdClassTo> <compIdInstanceTo>
Severity
Critical
Major
Minor
Warning
Unknown
Alarm Automatically
Cleared
No
7.8.56
Alarm 1141006 (Disconnected

from <compIdClassTo>
<compIdInstanceTo>.<currentCount>
out of <*.totalCount> connections are up.)
Specific Problem
1141006
Managed Object
Others
Description
Disconnected from <compIdClassTo> <compIdInstanceTo>.

<currentCount> out of <*.totalCount> connections are up

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Severity
DRAFT
SMSC Alarms
Critical
Major
Minor
Warning
Unknown
Alarm Automatically
Cleared
No
7.8.57
Alarm 1141007
Specific Problem
1141007
Managed Object
Others
Description
The connection to <compIdClassTo> <compIdInstanceTo>

became blocked.
Severity
Critical
Major
Minor
Warning
Unknown
Alarm Automatically
Cleared
No
7.8.58
Alarm 1142006
Specific Problem
1142006
Managed Object
Others
Description
Disconnected from <compIdClassTo>:<compIdInstanceTo>.

Currently <currentCount> connections out of <totalCount>
are up.
Additional
Information
Severity
Critical
Major
Warning
Minor
Message Group
(Probable Cause)

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Application
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DRAFT
SMSC Alarms
Alarm Automatically
Cleared
Yes; by 1140001
Threshold

System Impact

performance impact
Recommended
Corrective Action
7.8.59

Specific Problem
1142006 (Log only)
Managed Object
Others
Description
Established connection with

<compIdClassTo>:<compIdInstanceTo>.
Currently <currentCount> connections out of <totalCount>
are up
Additional
Information
Severity
Normal
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
System Impact
No impact
7.8.60
Alarm 1143006
Specific Problem
1143006
Managed Object
Others
Description
Application is out of connections to <compIdClassTo>

<compIdInstanceTo>

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Severity
DRAFT
SMSC Alarms
Critical
Major
Minor
Normal
Warning
Unknown
Alarm Automatically
Cleared
No
7.8.61
Alarm 1410002 (Association is down <association

name>.)
Specific Problem
1410002
Managed Object
Others
Description
Association is down <association name>
Severity
Warning
Alarm Automatically
Cleared
No
7.8.62
Alarm 1410002 (Link <number> <name> failed.)

Specific Problem
1410002
Managed Object
Others
Description
Link <number> <name> failed.
Severity
Warning
Alarm Automatically
Cleared
No
7.8.63
Alarm 1410002 (Link <number> <name> not failed.)

Specific Problem
1410002
Managed Object
Others
Description
Link <number> <name> not failed.
Severity
Normal
Alarm Automatically
Cleared
No

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DRAFT
SMSC Alarms
7.8.64
Alarm 1410003
Specific Problem
1410003
Managed Object
Others
Description
Association is up <association name>
Severity
Normal
Alarm Automatically
Cleared
No
7.8.65
Alarm 1410004 (Link <number> <name> local

inhibited.)
Specific Problem
1410004
Managed Object
Others
Description
Link <number> <name> local inhibited
Severity
Warning
Alarm Automatically
Cleared
No
7.8.66
Alarm 1410004 (Link <number> <name> not local

inhibited.)
Specific Problem
1410004
Managed Object
Others
Description
Link <number> <name> not local inhibited.
Severity
Normal
Alarm Automatically
Cleared
No
7.8.67
Alarm 1410006 (Link <number> <name> not remote

inhibited.)
Specific Problem
1410006
Managed Object
Others
Description
Link <number> <name> not remote inhibited.

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DRAFT
Severity
Normal
Alarm Automatically
Cleared
No
SMSC Alarms
7.8.68
Alarm 1410006 (Link <number> <name> remote

inhibited.)
Specific Problem
1410006
Managed Object
Others
Description
Link <number> <name> remote inhibited
Severity
Warning
Alarm Automatically
Cleared
No
7.8.69
Alarm 1410008 (Link <number> <name> not remotely

blocked.)
Specific Problem
1410008
Managed Object
Others
Description
Link <number> <name> not remotely blocked
Severity
Normal
Alarm Automatically
Cleared
No
7.8.70
Alarm 1410008 (Link <number> <name> remotely

blocked.)
Specific Problem
1410008
Managed Object
Others
Description
Link <number> <name> remotely blocked
Severity
Warning
Alarm Automatically
Cleared
No

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7.8.71
DRAFT
SMSC Alarms
Alarm 1410010 (Link <number> <name> locally

blocked.)
Specific Problem
1410010
Managed Object
Others
Description
Link <number> <name> locally blocked
Severity
Warning
Alarm Automatically
Cleared
No
7.8.72
Alarm 1410010 (Link <number> <name> not locally

blocked.)
Specific Problem
1410010
Managed Object
Others
Description
Link <number> <name> not locally blocked
Severity
Normal
Alarm Automatically
Cleared
No
7.8.73
Alarm 1410012 (Route set <number> <name>

Accessible.)
Specific Problem
1410012
Managed Object
Others
Description
Route set <number> <name> Accessible
Severity
Normal
Alarm Automatically
Cleared
No
7.8.74
Alarm 1410012 (Route set <number> <name> NOT

Accessible.)
Specific Problem
1410012
Managed Object
Others
Description
Route set <number> <name> not Accessible

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DRAFT
Severity
Major
Alarm Automatically
Cleared
No
SMSC Alarms
7.8.75

Congestion level is <level>.)
Specific Problem
1410014
Managed Object
Others
Description
Route set <number> <name> Congestion level is <level>
Severity
Warning
Alarm Automatically
Cleared
No
7.8.76

Congestion level is Low.)
Specific Problem
1410014
Managed Object
Others
Description
Route set <number> <name> Congestion level is Low
Severity
Normal
Alarm Automatically
Cleared
No
7.8.77
Alarm 1410016 (RSSN <number> RPC <number(s)>

ALLOWED.)
Specific Problem
1410016
Managed Object
Others
Description
RSSN <number> RPC <number(s)> allowed
Severity
Normal
Alarm Automatically
Cleared
No

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7.8.78
DRAFT
SMSC Alarms

CONGESTED.)
Specific Problem
1410016
Managed Object
Others
Description
RSSN <number> RPC <number(s)> congested
Severity
Warning
Alarm Automatically
Cleared
No
7.8.79

PROHIBITED.)
Specific Problem
1410016
Managed Object
Others
Description
RSSN <number> RPC <number(s)> prohobited
Severity
Warning
Alarm Automatically
Cleared
No
7.8.80

UNEQUIPPED.)
Specific Problem
1410016
Managed Object
Others
Description
RSSN <number> RPC <number(s)> unequipped
Severity
Warning
Alarm Automatically
Cleared
No
7.8.81
Alarm 1410017 (LSSN <number> ALLOWED.)

Specific Problem
1410017
Managed Object
Others
Description
LSSN <number> allowed

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DRAFT
Severity
Normal
Alarm Automatically
Cleared
No
SMSC Alarms
7.8.82
Alarm 1410017 (LSSN <number> PROHIBITED.)

Specific Problem
1410017
Managed Object
Others
Description
LSSN <number> PROHIBITED.
Severity
Warning
Alarm Automatically
Cleared
No
7.8.83
Alarm 1410017 (LSSN <number> UNEQUIPPED.)

Specific Problem
1410017
Managed Object
Others
Description
LSSN <number> UNEQUIPPED.
Severity
Warning
Alarm Automatically
Cleared
No

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DRAFT
7.9
Possibly Used Traps
7.9.1
GenericBackup Alarms
Possibly Used Traps
7.9.1.1
Alarm 2113067
Specific Problem
2113067
Managed Object
GenericBackup
Description
Generic Backup Message - Normal
Severity
Normal
Alarm Automatically
Cleared
No
7.9.1.2
Alarm 2113068
Specific Problem
2113068
Managed Object
GenericBackup
Description
Generic Backup Message - Warning
Severity
Warning
Alarm Automatically
Cleared
No
7.9.1.3
Alarm 2113069
Specific Problem
2113069
Managed Object
GenericBackup
Description
Generic Backup Message - Minor
Severity
Minor
Alarm Automatically
Cleared
No
7.9.1.4
Alarm 2113070

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DRAFT
Specific Problem
2113070
Managed Object
GenericBackup
Description
Generic Backup Message - Major
Severity
Major
Alarm Automatically
Cleared
No
Possibly Used Traps
7.9.1.5
Alarm 2113071
Specific Problem
2113071
Managed Object
GenericBackup
Description
Generic Backup Message - Critical
Severity
Critical
Alarm Automatically
Cleared
No
7.9.2
GenericHardware Alarms
7.9.2.1
Alarm 2113072
Specific Problem
2113072
Managed Object
GenericHardware
Description
Generic Hardware Message - Normal
Severity
Normal
Alarm Automatically
Cleared
No
7.9.2.2
Alarm 2113073
Specific Problem
2113073
Managed Object
GenericHardware
Description
Generic Hardware Message - Warning

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DRAFT
Severity
Warning
Alarm Automatically
Cleared
No
Possibly Used Traps
7.9.2.3
Alarm 2113074
Specific Problem
2113074
Managed Object
GenericHardware
Description
Generic Hardware Message - Minor
Severity
Minor
Alarm Automatically
Cleared
No
7.9.2.4
Alarm 2113075
Specific Problem
2113075
Managed Object
GenericHardware
Description
Generic Hardware Message - Major
Severity
Major
Alarm Automatically
Cleared
No
7.9.2.5
Alarm 2113076
Specific Problem
2113076
Managed Object
GenericHardware
Description
Generic Hardware Message - Critical
Severity
Critical
Alarm Automatically
Cleared
No
7.9.3
GenericOS Alarms

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7.9.3.1
DRAFT
Possibly Used Traps
Alarm 2113057
Specific Problem
2113057
Managed Object
GenericOS
Description
Generic OS Message - Normal
Severity
Normal
Alarm Automatically
Cleared
No
7.9.3.2
Alarm 2113058
Specific Problem
2113058
Managed Object
GenericOS
Description
Generic OS Message - Warning
Severity
Warning
Alarm Automatically
Cleared
No
7.9.3.3
Alarm 2113059
Specific Problem
2113059
Managed Object
GenericOS
Description
Generic OS Message - Minor
Severity
Minor
Alarm Automatically
Cleared
No
7.9.3.4
Alarm 2113060
Specific Problem
2113060
Managed Object
GenericOS
Description
Generic OS Message - Major

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DRAFT
Severity
Major
Alarm Automatically
Cleared
No
Possibly Used Traps
7.9.3.5
Alarm 2113061
Specific Problem
2113061
Managed Object
GenericOS
Description
Generic OS Message - Critical
Severity
Critical
Alarm Automatically
Cleared
No
7.9.4
SPM Agent Alarms

7.9.4.1
Alarm 1700001
Specific Problem
1700001
Managed Object
SPMA
Description
Initialization failure
Additional
Information
<Exception information>
Severity
Critical
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
No
System Impact
The SPM Agent will not run; domain and batch provisioning
will be disabled.
Recommended
Corrective Action
The SPM Agent failed to initialize. Fix the problem detailed

in the exception information.
7.9.4.2
Alarm 1700002

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DRAFT
Specific Problem
1700002
Managed Object
SPMA
Description
Data store connection failure
Additional
Information
MIP: <hostname>
Possibly Used Traps
or
LDAP: <hostname>
or
DB: <hostname>
Severity
Major
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by 1700002
System Impact
Domain and batch provisioning will be disabled.
Recommended
Corrective Action
The SPM Agent could not connect to a data store for

five times. Check the database specified in the additional
information.
7.9.4.3
Alarm 1701001
Specific Problem
1701001
Managed Object
SPMA
Description
Possible data integrity problem
Additional
Information
Severity
Warning
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
No
System Impact
Possible data integrity problems of the provisioned entity.

A provisioning command might have caused data integrity
problems between data stores of the provisioned entity.
7.9.4.4
Alarm 1701002

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DRAFT
Possibly Used Traps
Specific Problem
1701002
Managed Object
SPMA
Description
Unable to send HTTP request
Additional
Information
URL: <full URL>
Severity
Major
Message Group
(Probable Cause)
Network
Alarm Automatically
Cleared
Yes; by 1701002
System Impact
Domain provisioning commands will be disabled.
Recommended
Corrective Action
The SPM Agent could not send an HTTP request to the

specified URL for three times. Check the URL is correct and
the server is up.
7.9.4.5
Alarm 1702001
Specific Problem
1702001
Managed Object
SPMA
Description
Batch file operation error
Additional
Information
<Exceptional information>
Severity
Major
Message Group
(Probable Cause)
OS
Alarm Automatically
Cleared
Yes; by 1702001
System Impact
Batch provisioning will fail.
7.9.4.6
Alarm 1702002
Specific Problem
1702002
Managed Object
SPMA
Description
Active ToDormant operation error
Additional
Information
Severity
Major

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DRAFT
Message Group
(Probable Cause)
Application
Alarm Automatically
Cleared
Yes; by 1702002
System Impact
Active ToDormant operation will fail
Possibly Used Traps

P/N 10-000-1050 Issue 1 Rev. 0.1
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SMSC 4.2 Alarms Rev 0.1

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SMSC 4.2 Alarms Rev 0.1

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DRAFT

Alarm Reference Manual

Issue 1, Rev. 0.1

Alarms Overview ............................................................................................................... 2

Alarm Format ..................................................................................................................... 4

Alarm Notification ............................................................................................................. 5

Unit EMS Access ................................................................................................................ 6

Alarm Fields Description.................................................................................................. 7

SMSC SNMP Traps ...................................................................................... 12

SMSC SNMP Traps Overview....................................................................................... 13

SMSC Component Traps ................................................................................................ 14

SMSC Connection Traps ................................................................................................. 16

SMSC Database Traps ..................................................................................................... 19

SMSC Generic Traps........................................................................................................ 20

SMSC Application Specific Traps ................................................................................. 21

OMAP Traps ..................................................................................................................... 21

SMSC Trap Varbinds....................................................................................................... 23

Hardware Agent Alarms ........................................................................ 29

Hardware Agent Alarms Overview ............................................................................. 30

Alarm 3030202 .................................................................................................................. 31

Alarm 3030203 .................................................................................................................. 31

Alarm 3030204 (Log only) .............................................................................................. 32

Alarm 3030205 (Log only) .............................................................................................. 32

Alarm 3030210 (Log only) .............................................................................................. 33

Alarm 3030211 (Log only) .............................................................................................. 33

Alarm 3030212 (Log only) .............................................................................................. 33

Alarm 3030215 .................................................................................................................. 34

Alarm 3030239 .................................................................................................................. 34

Alarm 3030240 .................................................................................................................. 35

Alarm 3030241 (Log only) .............................................................................................. 35

SMSC 4.2 Alarm Reference Manual

Alarm 3030247 .................................................................................................................. 36

Alarm 3030250 .................................................................................................................. 36

Alarm 3030251 (Log only) .............................................................................................. 36

Alarm 3030402 (Log only) .............................................................................................. 37

Alarm 3030403 .................................................................................................................. 37

Alarm 3030406 (Log only) .............................................................................................. 38

Alarm 3030407 (Log only) .............................................................................................. 38

Alarm 3030408 .................................................................................................................. 38

Alarm 3030409 (Log only) .............................................................................................. 39

Alarm 3030410 (Log only) .............................................................................................. 39

Alarm 3030411 .................................................................................................................. 40

Alarm 3030412 .................................................................................................................. 40

Alarm 3030413 .................................................................................................................. 41

Alarm 3030414 .................................................................................................................. 41

Alarm 3030415 .................................................................................................................. 42

Alarm 3030416 (Log only) .............................................................................................. 42

Alarm 3030501 .................................................................................................................. 42

Alarm 3030503 .................................................................................................................. 43

Alarm 3030508 .................................................................................................................. 44

Alarm 3030509 .................................................................................................................. 44

Alarm 3030510 .................................................................................................................. 45

Alarm 3030512 .................................................................................................................. 45

Alarm 3030513 .................................................................................................................. 46

Alarm 3030524 .................................................................................................................. 46

Alarm 3030526 .................................................................................................................. 47

Alarm 3030528 .................................................................................................................. 48

Alarm 3030601 .................................................................................................................. 48

Alarm 3030602 .................................................................................................................. 49

Alarm 3030603 .................................................................................................................. 49

Alarm 3030604 .................................................................................................................. 50

Alarm 3030605 .................................................................................................................. 50

Alarm 3030607 .................................................................................................................. 51

Alarm 3030608 .................................................................................................................. 51