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ENGLISH ACTIVITY

Read carefully and answer the exercises below


PRESENT PERFECT

El presente perfecto equivale ms o menos al pretrito perfecto del espaol.


Veremos las diferencias en la seccin sobre usos. En general, es una mezcla
entre el presente y el pasado. Lo usamos para acciones en el pasado que
tienen importancia en el presente.
Para formar el presente perfecto, se usa el verbo auxiliar "to have" en el
presente y el participio pasado del verbo. Para verbos regulares, el participio
pasado es la forma simple del pasado.

SubjecT
I, You, We,
They
He, She, It

Auxiliar
y
have
has

Short Form

Past Participle

I've, you've, we've,


they've
he's, she's, it's

Talked, learned, traveled...


Talked, learned, traveled...

Examples:

I have talked to Peter. (He hablado con Peter.)


She has gone to work. (Ha ido a su trabajo.)
We have been to London. (Hemos ido a Londres.)
They have learned English. (Han aprendido ingls.)

1. Write 20 Examples of Present Perfect.


2. Write 10 sentences from active to passive voice Example:
Active: Michael Ate the hamburguer
Passive: the hamburguer was eaten by Michael.

KEEP UP READING!
4. Read the following article and identify new vocabulary.
GOOD CUSTOMER SERVICE
Good customer service is the lifeblood of any business. You can offer promotions and
slash prices to bring in as many new customers as you want, but unless you can get
some of those customers to come back, your business won't be profitable for long.
Good customer service is all about bringing customers back. And about sending
them away happy - happy enough to pass positive feedback about your business
along to others, who may then try the product or service you offer for themselves and
in their turn become repeat customers.
If you're a good sales person, you can sell anything to anyone once. But it will be
your approach to customer service that determines whether or not youll ever be able
to sell that person anything else. The essence of good customer service is forming a
relationship with customers a relationship that that individual customer feels that he
would like to pursue.

New vocabulary.

Lifeblood
Slash
Unless
Profitable
Enough
Themselves
Anything
whether

5. According to the text, write True or False.


T
a. Customer service is the provision of service to customers before,
during and after a purchase.
b. A customer service experience can change the entire perception
a customer has of the organization.
c. Customer service isnt a series of activities designed to enhance
the level of customer satisfaction.
d. The essence of good customer service isnt forming a relationship
with customers

Answer
1. Write 20 Examples of Present Perfect.

He has trained for the Olympics ( l ha entrenado para los juegos


olmpicos)
They have eaten very much ( Ellos han comido mucho)
I have been to Tokyo.(He ido a Tokio.)
She has learned to speak Russian. (Ha aprendido a hablar ruso.)
She has come early this month ( Ella ha llegado a principios de este
mes)
I have talked to Javier ( He hablado con Javier)
He has gone to a party ( El ha ido a una fiesta)
She has worked here for ten years ( Ella ha trabajado aqu durante diez
aos)
He has gone to the park ( Ha ido al parque)
What have you done today? (Que has hecho hoy?)
Carlos has broken the glass ( Carlos ha roto el vaso)
She has read two books ( Ella ha ledo dos libros)
He has paid the rent ( El ha pagado la renta)
I have studied English for two months ( He estudiado ingles durante dos
meses)
Carla has gone to melgar ( Carla ha ido a Melgar)
I have played in the park all afternoon ( He jugado en el parque durante
toda la tarde)
My mother has cooked for everyone( Mi mama ha cocinado para todos)
The teacher has left task ( El maestro ha dejado tarea)
Maria hasnt been in his house ( Maria no ha estado en su casa)

2. Write 10 sentences from active to passive voice

Active: Marcela prepared the soup


Passive: The soup was prepared by Laura

Active: Pedro wrote two books


Passive: The two books was written by Pablo

Active: Camila drank beer


Passive: The beer was drunk by kelly

Active : Andres Ate the cheese


Passive: The cheese was eaten by Camilo

Active: Fabio buy a new house


Passive: The new house was bought by Andres

Active: The children ate the cookies


Passive: The cookies were eaten by the children

Active: My brother wrote this beautiful poem


Passive: This beautiful poem was written by my brother

Active: The dog bit the boy


Passive: The boy was bitten by the dog

Active: Lorena ate a grape


Passive: The grape was eaten by Lorena

Active: Camilo ate a potato


Passive: The potato was eaten by Camilo

Fill the gaps with have or Has


1. I have answered the question
2. She has opened the window
3. They have called us
4. You have carried a box
5. It has rained a lot
6. We have washed the car
7. He has closed the window
8. Jenny has locked the door
9. The girls has visited the museum
10. John and Sophie have helped in the garden
11. It has stopped raining

Write positive sentences in Present Perfect simple


The following people have just completed an action
1. Bob/ visit / his grandma = Bob has visited his grandma
2. Jimmy / Play/ on the computer = Jimmy has played on the computer
3. Sue and Walter/ wash/ their car = Sue and Walter have washed their
car
4. Andrew/ repair / his bike =Andrew has repaired his bike
5. Phil / help/ Anne with maths = Phil has helped Anne with maths
6. Brad and Louise/ watch / a film = Brad and Louise have watched a
film
7. Tamara/ talk to / her best friend =Tamara has talked to her best friend
8. Bridgette/ draw/ a picture = Bridgette has drawn a picture
9. Carol/ read / a computer magazine = Carol has read a computer
magazine

10. Tom and Alice/ be / to a restaurant = Tom and Alice have been to a
restaurant
Write the past participles. Circle the irregular past participles
Drunk - visited - eaten ridden - won - played see - broken - swum
climbed

Climb Climbed

Ride

Ridden

See

Seen

Play

Played

Visit

Visited

Swim

Swum

Drink

Drunk

Break

Broken

Win

Won

Eat

Eaten

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