COM240:ProfessionalCommunication

Spring2015
Section2(CRN12567)M34:15p.m.,K110

Instructor:ChristineOsterwalder
Office:K235
Hours:M12p.m.,W13p.m.orothertimes/daysbyappointment
Phone:8089327113
Email:cjoster@hawaii.edu

Textbook:BusinessCommunication:BuildingCriticalSkills,6thEditionbyKittyO.Locker&
StephenKyoKaczmarek,2014,ISBN:9780073403267availableattheUHHBookstoreor
UHHLibraryonreserve.Youcanalsogetadigitalrentalhere:
http://www.coursesmart.com/0077637186/firstsection

CourseObjectives:
Thiscourseisdesignedtohelpyou:
Strengthenyourwriting,interpersonal,andvisualcommunicationskills
Explorehowcontentandprocessrelateinformingmessages
Communicateasclearlyaspossibleacrossmultipleplatformsintodaysmediarich
environmentusingvarioussoftwaretoolsandresources
Confidentlypracticebusinessleadershipskillsinreallifesettings

Format:
Oursemestertogetherwillbefastpacedandfilledwithexperiencestogiveyouskillsand
knowledge,aswellaswaystointegratethemintoyourpersonaldevelopment.Youwill:
Completewriting,visualcommunication,orinterpersonalassignmentseachweek
Viewfilmsandvideosegmentsanddiscussthem
Learnandpracticerelevanttechniquesthatyoucanuseimmediately
Solveproblemsfrequentlytohelpyouthinkquicklyonyourfeetandincreaseyour
confidence
Receiveandprovideconstructivefeedbacktohelpyourselfandothersstrengthentheir
communicationandleadershipskills

Ourclasstimeisdesignedtointegratelecture,discussion,readings,exercises,writing
projects.ThismeansthatIwillassumethatyouaredoingthereadingsandanyassignments
andwillcometoclasspreparedtoparticipate,sothatyoucaninvestinyourownlearningand
supportyourclassmates.Readingsarelistedonthesyllabus.Allassignmentswillbe
availableonLaulima.

Participation:
Thisisaperformancebasedclass.Yourpresenceandparticipationarecriticalbecausewe

onlymeetonceweekly.Duringclass,youwillactivelyparticipateinadiscussionorgroup
projectorprovidefeedbacktoyourclassmatesonhowtheycommunicate.Yourgoalis100%
attendanceandparticipation.PleaseuseLaulimatoemailyourclassmatesfornotesfrom
yourmissedsession(s).Youareavaluedmemberofthisclassandlearningteam.

AdvisingRecommendation:
AdvisingisaveryimportantresourceattheUniversityofHawaii,Hilo.Advisorscanhelpyou
decideoncourses,checkprogresstowardgraduation,discusscareeroptions,andother
educationalopportunities.Ifyouhaventmetwithanadvisoryetthisacademicyear,please
considerdoingso.

Grading
Classparticipation 20%
14assignments
70%
Final 10%
Extracredit:Earn50bonuspointsbyvisitingHiloToastmastersonceonaTuesdayduringthe
dayfrom12:151:30p.m.,oronthefirstandthirdTuesdayeveningseachmonthfrom5:307
p.m.BothgroupsmeetattheKilaueaProfessionalBuilding(nexttoAceHardware&Burger
King),614KilaueaAvenue,inthemeetingroomimmediatelyabovethebackparkinglot.Hilo
Toastmasterswillconfirmyourattendance.

Gradingrubric:
A:IncludesBlevelworkplusoutstandingeffort,delivery,creativityandeffectiveness
B:IncludesClevelworkandiseffectivebecauseofadditionaleffortandelements,suchas
humor,interest,gooddelivery,etc.
C:Meetsassignmentcriteria,containsallelements,andoffersacceptabledelivery
D:Ismissingsomeassignmentcriteriaorispoorlydelivered
F:Isseriouslydeficient(doesnotmeetassignmentcriteria,islargelyincomplete,obviously
unprepared,etc.)

Assignmentsaredueonthedate(s)whenyousignuporwhenannouncedinclass(both
confirmedviaLaulima).Lateassignmentswillbepenalizedby10%perclasssession.

Plagiarism
Allworksubmitted,informalandformal,draftandfinished,mustbeyourown.Pleasekeepall
notes,drafts,revisions,andsourcesforyourwork.Plagiarismistheuseofsomeoneelses
thoughts,theories,orlanguageasiftheywereyourown.Muchplagiarismisaccidental
however,itisaseriousoffensethatcanresultinafailinggrade.Alwaysdocumentyour
sources,evenwhenyouarenotusingadirectquotation,usingproperformat(publication
name,year,location,page,websiteURL,etc.)Youarewelcometouseanystylethatis
appropriateforyourmajor(APA,MLA,Chicago,Turabian,etc.)Wewilldiscusssomeoptions.

DifferentlyAbledAccommodation:

Anystudentwithadocumenteddisabilityorwhoisdifferentlyabledandneedsspecial
accommodations,pleasecontacttheUniversityDisabilityServicesOfficeasearlyinthe
semesteraspossible:HaleKauanoeAWingLounge,9330816voice,9333334TTY,
shirachi@hawaii.edu.

UHHiloSexualAssaultPolicy:
UHHiloprovidesconfidentialassistanceforvictimsofsexualassault.CounselingServices
oncampusandtheYWCASexualSupportServicesoffcampusofferguidanceregarding
medicalassistanceandemotionalhelpandcandiscussoptionsforreportingsexualassaults
tolawenforcement.Allconversationsareprivateandconfidential.TheUHHiloSexual
AssaultPolicycanbefoundat:
http://hilo.hawaii.edu/uhh/vcsa/documents/UHHSexualAssaultPolicy.pdf

Forassistanceduringtheday,contactUHHiloCounselingServicesat(808)9327465or,
afterhoursandonweekends,contacttheYWCASexualAssaultSupportServicesat(808)
9350677.

ClassSchedule:

Week

Dates

Topic(s)

Assignment(s)Due

1/12

Courseobjectives,
definitionofeffective
communication,
SWOT&goals

Completeonline
selfintroduction
assignment
CompleteSWOT
assignment
ReadModules
1&4

1/19(HOLIDAY:No
classmeeting)

PAIBOC,audience
adaptation,culture

Online
selfintroduction
assignmentdue
SWOT/Goals
assignmentdue
CompletePAIBOC
assignment
ReadModules
2&3

1/26

Youattitude&
readerbenefits

PAIBOCreallife
example

assignmentdue
Completereader
benefitassignment
ReadModules6&
8

2/2

Positive&negative
messages

Readerbenefit
assignmentdue
Completemessage
analysisassignment
ReadModules
7,9,10

2/9

Proposals&
progressreports,
short&longreports

Messageanalysis
assignmentdue
Completeemployer
recommendation
report
ReadModules21,
23,24

2/16(HOLIDAYno
classmeeting)

Findinginformation
&creatingvisuals
Designing&using
presentationslides

Employer
recommendation
reportdue
Createslides
ReadModules5&
25

2/23

Timemanagement

Before/afterslide
assignmentdue
Completetime
inventories

3/2

Listening

Providefeedback
forslideassignment
Time
management
assessment&
recommendations
due
Completelistening
assignment
ReadModule17

3/9

Givingfeedback,

Slideassignment

learning,motivation,
mentoring

feedbackdue
Analysisof
listening
experience
due
Completefeedback
assignment

10

3/16

Working&writingin
teams

Revisedslides
due
Analysisof
inclassfeedback
assignmentdue
Complete
teambuilding
assignment
ReadModule18

11

3/30

Planning&
conducting
meetings,facilitation

Analysisof
teambuilding
assignmentdue
Completemeeting
assignment
ReadModule19

12

4/6

ThinkinginPictures

Meeting
recommendations
&samplereporting
assignmentdue
CompleteThinking
inPictures
assignment

13

4/13

LinkedInprofile

Thinkingin
Pictures
assignmentdue
Providefeedback
onThinkingin
Picturesassignment
Complete/update
LinkedInProfile

14

4/20

Feedbackon

Thinkingin
Pictures
assignmentdue
LinkedInprofile
due
ReviseThinkingin
Picturesassignment
Providefeedback
onLinkedInprofiles

15

4/27

RevisedThinking
inPictures
assignmentdue
Feedbackon
LinkedInprofiles
due
ReviseLinkedIn
profile

16

5/4

RevisedLinkedIn
profilesdue
Finalreview

FinalExam:

ONLINE,May1115
at12noon