Kenneth Dinnadge.

1100 Hollypark Road, Brentwood Bay Victoria V8M1E6 Canada

Tel: +2506526455 Email: kdinnadge@hotmail.com

An astute Business Manager with a wealth of experience in Business Management, with

particular expertise in Business Development, HR, Admin and project Management, Ken
Dinnadge can demonstrates first class record of change management, business development, and
sales achievement. His strategic focus, commercial ability and people management skills make
him a key force in managing and driving the business forward.

Selected Business Achievements:-

Secured $1m+ profit by bidding for, winning and managing a major contract for the US
Government, shipping large quantities (GM) police vehicles for the US Iraqi reconstruction
program. Client satisfaction achieved despite a difficult working environment. Managed top
performing division throughout and major Global Shipping and Transport Group in 2005,
achieving £2.3m gross revenue and £1.6m net profit – way above the industry norm. Productivity
was high: awarded by many industry associations. Developed the business’s annual net profits
more than tenfold over a ten-year period (£150k in 1995 to £1.6m in 2005). Client retention
100%; staff numbers reduced. Brought about many changes and developments, eg: Widened
services offered and reduced dependency on market trends by opening up new trade routes.
Provided planning benchmark for the Group by initiating Unit strategic business plan. Reduced
staff turnover by setting up and administering comprehensive HR policies and training policies
as well as Balance Score card initiatives.

Secured increased business in all targeted areas – eg with companies such as

Chevron, Petronas, NITC, GM, Ford, Sony, LG, Unileaver, Rickmers, Sal, Thorensen,
Western Bulk and Alltrans – by initiating and managing ‘Vision X Global Reach’.

Key Strengths

Professional, driven by results, self-motivated and able to work independently.

• Proactive, a creative problem solver, quick and decisive.
• An articulate and persuasive delegator who coaches and inspires the team.

Career History
2006 to 2008 Key Account Management Consultancy- Region Americas
Whilelmsen Group.

Responsible for implementing the company’s multinational customer

portfolio integration process in order to develop the groups global reach
to sell the company’s product and service supply services.
Designing and implementing sales management and business
development modules in the Americas in order to introduce and
implement the company’s corporate strategy and strategic business
plan. Designing a plan on how to identify new prospects, coordination
and selling of the company’s core services and products, as well as
management strategic customer development, Manage the planning
and core objectives implementation.
Compiling and analyzing customer statistics in order to set and reach
annual revenue objectives and sales targets; ensuring customers
receive a high standard of service in accordance to the groups
established policies and procedures.
Ensuring personnel competence and development within the sales and
commercial support departments to manage and ensure structured
business strategic planning, annual business unit, budgeting and setting
annual revenue objectives and sales targets.
Manage all customer support staff to ensure the business is run at
optimum levels as well as achieve maximum customer support.

1995 to 2005 Regional Manager – Gulf Agency Company LLC Dubai Ltd

Specialist high quality global shipping, logistics and marine services.

Developing the international account base of Dry Cargo / Ships
Agency Division Recruitment, training and day to day management of
multinational staff (55) handling all vessel/cargo operations, marketing,
sales, documentation, finances, accounting, quality and customer
service.
Structured business strategic planning, annual department budgeting,
and setting annual revenue objectives and sales targets.

Achievements and strategies regularly covered in specialist journals

and press. Elected Vice President – Dubai Shipping Association for
three-year tenure. Lectured at Hull University
Re shipping trends and best business practices. Developed
Sales training techniques that became a group standard globally.
1990 – 1995 Sales Executive then Senior Sales Manager – Dubai Ports Authority

Managed entire DPA commercial team.

Sold all port related facilities; developed and coordinated local sales
force and worldwide campaigns as well as set up commodity trade
lanes in/out of the middle east region.
Developed global sales network and implemented marketing and sales
objectives which lead to DPA being recognized in the top 10 ports world
wide.
Ensured vessel calls by canvassing UAE market to attract local ship
owners and cargoes; assisted local traders to import through Jebel Ali
Port.
Instrumental in establishing and setting up the Jebel Ali Free Trade
Zone
1984 - 1989 Operations Manager – Masteg Freight, Dubai
Established international freight forwarding operations team.
Involved in all aspects of the freight business including airport and sea
brokers, and running a major agency network.
Set up specialist marketing division securing project forwarding and
charter cargoes for the international construction plant equipment
network.
Set up ancillary services including full marine insurances through Lloyds
of London, comprehensive documentation processing, a new liner sales
division, and general clearing and forwarding activities.
1979 - 1984 Regional Operations Manager – P&O Worldwide Removals, Scotpac
International (now Crown Worldwide)
Oversaw & promoted international packing and door-to-
door freighting of personal effects.
Canvassed Dubai companies day-to-day for major removal/freight
movements.
Supervised Scotpac’s import and export operations including customs
clearance. Delivery, pricing, quotations and air freight / sea freight
bookings.

Education and Professional

1999 Elected Member to the Chartered Institute of Transport UK

1999 Alumni Member INCEAD Business School Fontainbleu France
1996 Elected Companion Member of the Nautical Institute London
1985 International Air Transport Association Diploma – Geneva
1985 Hons Degree Business Administration – Ashford University
1976 Seven O Levels including Mathematics and English
Courses Numerous short courses including:

Certificate of Accomplishment, Face-to-Face Selling Skills

Cost Effective Cargo Handling; Dangerous Goods
Introduction to Computers; Programming Computers – Advanced;
Sea/Air Transport Multimodel
Training Insight to Transport Law and Marine Insurance
(Thomas Miller London)
HBDI Profile Overlay.
Other Working familiarity with ISO and ISM Quality procedures.
Lectured on marketing / business development at Hull University MBA
courses.
Represented Dubai as a guest speaker to different forums globally.
Passed Balance Score card instructor training
Languages English fluent Urdu; basic Arabic; basic French.
Personal Born 19 October 1961 British married with three children.
Interests Computers; golf (handicap 19); motor sport (go kart, stock car and dirt
bikes); 5-a-side football.