How to sign up a Prospect

My Business Snapshot
Change of personal details
Autoship
Normal Monthly autoship
Prepaid autoship
How to purchase Shop orders
Wallet activation
Upload of Government photo ID
Signup Token
Update bank account
Funds Request
How to register paycard

How to sign up a prospect

Version 001

Lock Placement before signup process Left or Right

1. Log-in to JOffice and click on My Profile.

2. Choose the placement you prefer and the click on Submit.

3. Click here to go back to the main menu, then click Logout.

1. Go to sponsors URL
www.(yoursponsorname).jeunessglobal.com

2. Click on Join Now once the details have appeared

3. Enter your sponsor siteurl. Then click continue.

4. Select your country from one of the available option in the

drop-down menu and set your language preference. Then click
Continue

5. Tick on the box if you Agree (Term & Condition) and click on
Continue to proceed with sign-up.

Policies and Procedures

Each individual must be honest and fair in the dealings as a distributor in

Jeunesse.
Each distributor will fulfill their leadership responsibilities as a sponsor
including training, supporting and communicating with the distributors in my
organization.
Each distributor must not misrepresent Jeunesse products or the
Compensation Plan.
All distributors are responsible for their own managerial decisions and
expenditures.
Jeunesse offers a 30 days, 100% unconditional money back guarantee on
products to all retail customers.
No crossline recruiting
Failure to comply with the provisions of any of these documents may result in
the termination of the Distributor Agreement.

6. Fill out the Profile Page.

Kindly ensure that the mailing and shipping address is

reachable

Kindly ensure that the mailing and shipping address is

reachable

7. Select your product package Starter Kit is a must to choose.

Then choose the packages that been offer in the system.

8. Choose your shipping method

9. Select your payment method.

You may choose from the available option in the drop-down

menu.
Please double confirm before proceed with payment.

Payment Confirmation.

Congratulations! The sign-up process is now completed.

My Business Snapshot

Data is calculated every night, so it

displays instantly.
The refresh button will update your
Business Snapshot with the newest
available data.

Personal Activity

New Customers:
Number of personally sponsored Retail, preferred customers

New Distributors:
Number of personally sponsored wholesale distributor
(starter kit purchased)

Qualified to Get Paid:

Fully qualified to earn commission; personally sponsored a
distributor in each leg

Qualified to Get Free Product:

Qualified to earn Get2 Free products by personally
sponsoring preferred customers in each leg

Qualified Rank:
Highest Real Rank achieved

Paid Rank:
Current Real Rank you are being paid as

Current Period CV:

CV earned from personal purchases or from personally
sponsored retail customers

Monthly Qualification Met:

Satisfaction of monthly required CV purchase to remain in
Active status

# of Qualified Sapphire Legs:

Real ranked Sapphires in your enroller tree

# of Qualified Diamond Legs:

Real ranked Diamonds in your enroller tree

Clicking on any text with an underline

will bring up a detailed view.

The back button will take you back

from the Business Snapshot details
page to your Business Snapshot
main page.

Business Snapshot
Details

Personal Commission Volume

My CAB Commission:
Customer Acquisition bonus earned

My Team Commission:
Commissions earned from cycles

My Leadership Matching Bonus:

Matching bonus for various levels

My Leadership Bonus Pool:

Diamond bonus pool

Total
30th April

1st May

100cv

200cv

8th May

300cv
-300cv (cycle)

9th May

0cv

MTD
1st May

100cv

8th May

200cv
-300cv (cycle)

9th May

-100cv

Team Rank Standings

# of Executives
Number of fully qualified distributors in your enroller tree
*J Factor Executives:
Number of fully qualified distributors with 2 personally
sponsored preferred customers in your enroller tree
# of Qualified Rank:
Number of distributors in your enroller at the specified real
rank.
Team New Customer Left:
Number of new retail or preferred customer in the left leg
of your enroller tree
Team New Customer Right:
Number of new retail or preferred customer in the right leg
of your enroller tree
Team New Distributor Left:
Number of new wholesale Distributor in the left leg of your
enroller tree
Team New Distributor Right:
Number of new wholesale Distributor in the right leg of
your enroller tree
# of Non-Executives:
Number of wholesale distributors in your enroller tree who
haven't yet personally sponsored a member in each others
legs
Autoship Setup:
Number of members in your enroller tree that are on
autoship
# of Successful Autoships:
Number of successful autoship orders generated by
members of your enroller tree

Sales Volume By Enroller Tree

Graph of sales in USA by enroller tree within the last 7 days.

By Clicking the icon: OLD HOME PAGE , the system will redirect you to
the previous Jeunesse BackOffice.
Data is calculated every night so it
displays instantly.
The refresh button will update your
Business Snapshot with the newest
available data.

Clicking on any text with an underline

will bring up a detailed view.

Change of Personal Details

Version 001

1. Login to your JOffice and click to My Profile

Select language that you prefer to use and submit changes

You may change your personal details as below:

- Contact details
- Email address
- Language
- Password
- Shipping & Mailing address

Please take note that you are not able to amend by yourself
as below:
- Name on account
- Username
- IC number

Click to the link to go back to the main menu

Congratulation!! You have successfully done the changes

Autoship

Version 001

Distributor must maintain 60 CV each month to remain

Qualified and prevent points from flushing.
2 types of Autoship:
1.

Normal Monthly Autoship

i. Unconditional Autoship
ii. Conditional Autoship

2.

Prepaid Autoship

i.

ii.

Unconditional

is not contingent upon any conditions this means that a Distributors Autoship will process every
month (provided the billing information is correct and up-to- date).

This is a convenient option for Distributors who need additional products every month for personal use.

Additionally, a successful Unconditional Autoship order, within seven days after their Autoship date (by
the nightly automated Autoship process) will qualify them to receive any excess CVs they may
accumulate after meeting their monthly qualification. This CVs will go towards their weaker leg until
their next Autoship date.

Conditional

depends on one of two conditions: The purchase of a qualifying order made before the Autoship date or
(2) having an Active prepaid autoship order if either of these two conditions are met before a
Distributors Autoship date while they are setup on Conditional Autoship, their Autoship will be waived
and will not be processed.
Please note that the terms of Conditional Autoship are not retroactive-making two or more qualifying
purchases during one month will not waive two or more months of Autoship.

Normal Autoship

Version 001

1. Login to your JOffice and click on Autoship.

2. Select your Autoship type Normal Monthly Autoship

Select your Autoship Type Preference

3. Add your Products tick on the small box, then choose your
product from the available options.

You may view the product you choose My Autoship

Products

4. Choose the shipping method, then click on Update Ship

Method. Then click back on Normal Monthly Autoship.

5. Click on Create

6. Confirmation on Shipping Information if all the details is

correct, click Submit to continue.

7. Confirmation on Shipping Method, click Submit to continue.

8. Check product(s) chosen.

Shipping and Handling amount
Total payment amount

Total payment before choose payment method.

9. Choose payment method

10. Click Submit

11. Billing information click the small box if the billing address
same as mailing. If not fill up the details.

1
2
3

4
6

7
8

12. Fill in your credit card details then click Submit to process
your order.
1
2
3
4

System will take few minutes for the order to be processed,

PLEASE DO NOT CLICK THE SUBMIT BUTTON TWICE.

13. System will automatically show window as below once your

order is successful.

Your Order Number

11.

Please check your purchase from Report Order Status.

Points to take note on Autoship:

Manually by clicking Create button use ONLY if Autoship has failed for
4 day, they have missed the deadline for the system to process the
Order automatically; otherwise, it will cause Duplicate Order, which
mean Distributor create the Autoship Order manually before the Date,
when the due date arrives, the system will auto charge again. Normally
happen in Unconditional and Distributor had their credit card store in
the system. It is advisable to be on Conditional under Normal Monthly
Autoship if Distributor wish to purchase early before the Autoship date.

14. Update Credit card details Choose Autoship and select Normal
Monthly Autoship.

15. Update your credit card.

Should you wish to remove the stored credit card, click on

Deactivate.

16. Click on Add Card to start update your credit card.

Notes: Distributor agrees and aware that the credit card stores will
be charged on each of the autoship date.

Prepaid Autoship

Version 001

1. Login to your JOffice and click on Autoship.

2. Select your Autoship type Prepaid Autoship

1. Key in quantity how many that you need in the column.

2. Click Purchase. Proceed to payment as usual.

Points to take note on Prepaid Autoship:

By prepaying for autoship products you are agreeing to pay in
advance for the number of months you choose.
If you choose to pre-pay for 3 months worth of autoship then
each month, starting on your next autoship date, you will not
be charged for the products you prepaid for, but you will get
the points.
You will receive all of the products for the order right away.
Please note that prepaid autoship is non-refundable.

Points to take note on Autoship:

When Prepaid Autoship will be effective?
e.g: The Autoship is on every 28th of the month.
Prepaid autoship for 6 months, starting from 28th
March until 28th of August.

How to purchase Shop orders

Version 001

1. Login to your JOffice and click on Shop.

2. Select the shipping country and click continue

3. Click Products

4. Key in the quantity and add to cart

5. Check your items in shopping cart and checkout.

6. Proceed to payment as usual

Activate Wallet Account

Version 001

1. Login to your JOffice.

2. Click on Wallet.

3. Click on link Click Here.

4. Create a username and password for your wallet, then click

on Create Login.

YOUR WALLET USERNAME MUST BE DIFFERENT FROM

BACKOFFICE USERNAME!!

Well Done!! Your Jeunesse Wallet Account has been set up.

Upload ID into Wallet

Version 001

1. Login to your JOffice, click on Wallet.

2. Login to your Wallet

3. Wallet Home click on Upload Government Photo ID

4. Scan your IC into your computer.

5. Click on Choose File file is the IC you scan.
6. Click on Upload.

7. Select Type of Identification choose Alien ID for IC

8. Key-in your IC Number
9. Click Submit to process the upload.

Good Job!!
Your ID photo and information has been successfully updated in
your JOffice.

**PLEASE ALLOW 48 HOURS FOR THE SYSTEM TO DO THE

UPLOADING PROCESS

Sign-up Token

Version 001

1. Login to your JOffice, click on Wallet.

2. Login to your Wallet

3. Wallet Home click on Signup Tokens

4. Fill the amount of token that you want to create

e.g: 1 box of Reserve SGD 122.34 / USD 1.3 = USD 94.11
5. Create a token name e.g: token
6. Click on Create

You have successfully Signup Token

Minimum token value must be at least USD 10

Notes: Minimum amount to create as a Signup Token must be at

least USD 10.

Token name created token can only used once.

Create difference username instead of token.

Notes: Token name can only be used once.

1. Choose Signup Token from the drop-down menu, then click

Submit

2. Fill in the URL of who created the Signup Token.

3. Fill in the Signup Token name e.g. token. Then click on
Continue.

Update Bank Account

Version 001

1. Login to your JOffice, click on Wallet.

2. Login to your Wallet

3. Wallet Home click on EFT Settings

4. Fill in your bank details, then click on Submit

5. Confirm your bank details, if correct click Continue

Well Done! Your bank details have been stored to be used for
EFT Transfer in the future

Funds Request

Version 001

1. Login to your JOffice, click on Wallet.

2. Login to your Wallet

Auto Funds Transfer

Auto Funds Transfer

3. Manual Fund Request - Click on Funds Requests

4. Fill in the amount that you wish to transfer.

5. Method choose EFT Local.
6. Click Submit.

Minimum amount USD 10

Exchange rate USD 1 = SGD 1.32

Notes: Minimum amount to transfer must be at least USD 10.

1.
2.
3.

USD2.00 per Electronic funds request.

Conversion of USD to Sing Dollars = 1.32
Dormant fee of USD20.00 will be charged if there is no transactions made
after 6 months from the last transaction date in wallet.

How to Register Paycard

1. Register Paycard.
1.1 Login to your Wallet account and select Register
My Paycard

2. Enter the 16 digits number of your new Pay Card. Reenter the number to confirm

2.1 Select on Continue to process

2.2 Please be advised that there is charges for using your paycard:
2.2.1 Load to Paycard: USD2.00
2.2.2 ATM balance inquiry: USD2.50
2.2.3 Incorrect PIN: USD1.25
2.2.4 Withdraw Failure: USD2.50
2.2.5 Withdraw Fee: USD3.50
2.2.6 Monthly Service Charge: USD4.95

It may take up to 48 hours for your paycard to be activated. When your Paycard
has been successfully activated, you will receive an email from NxPay
containing activation information for your online account. This account allows
you to view a detailed account history of Paycard transactions and available
balance.

NxPay Activation
www.nxpay.com

1. When your Paycard has been successfully activated, you will receive an email
from NxPay containing activation information for your online account. This
account allows you to view a detailed account history of Paycard transactions and
available balance.
Format of activation letter

2. Step 1: Login to the home page of NxPay website www.nxpay.com

Click here to activate your NxPay

account

2. Step 2: Fill in all the information to activate your account.

3. Step 3: Fill in your personal information.

Information
confirmation

4. Step 4: Activation complete. You can now view your paycard transactions.

Click NxPay Accounts to check paycard

information

Click on the account

number to view card
history

Click here to check paycard

transactions

Click here to check bank

account transactions

Click here to view paycard

transactions

NxPay Paycard Fees

Load to Paycard:

USD2.00

ATM balance inquiry:

USD2.50

Incorrect PIN:

USD1.25

Withdraw failure:

USD2.50

Withdraw fee:

USD3.50

Monthly service charge:

USD4.95

Importance: Maximum withdrawal:

You are able to withdraw USD505.00 maximum per cash transaction and a
maximum of 2 cash withdrawal per day.
Additionally, you can use the card as a Visa card online or in retails stores for
another USD3500.00 per day.