Ahmed Syed

Professional Summary:

Over 6 + years of experience as a QA Engineer in Manual and Automation

Testing of Mobile Application, Web based and Client/Server applications.
Strong in standard Software Development Life Cycle (SDLC) Methodologies
including Agile, Waterfall model and SCRUM methodologies.
Partnered with technical, design and business representatives to gain
complete and detailed understanding of project requirements
Involved in both Manual Testing and Automated Testing of applications on
Web, GUI and UNIX Environment.
Expertise in designing and developing strategic Test plans, Test Cases, Test
Scripts, Test Scenarios, Reports for both manual and automated tests.
Extensive experience in Functional, Regression, User Interface, Integration,
User Acceptance, and System Testing.
Experienced in creating Test Plan, Test Cases, Test Scenarios and Defect
Reports.
Extensive experience with automation tools: QTP (Quick Test Pro), Selenium,
Load Runner, JMeter
Performed performance testing using JMeter Created ThreadGroups, HTTP
Samplers, Graphs and Tabular reports, CSV Data Config elements.
Extensive knowledge to create frameworks using QTP and Selenium for
functional test suites.
Strong knowledge of VBScript, Shell Scripting, Java and JUnit core
fundamentals.
Experience in testing XML requests and responses of web services using
SOAPUI
Extensive hands on experience with all levels of testing including Smoke
testing, Sanity testing, Functional testing, Integration testing, System testing,
Regression testing ,Capability Testing, Interoperability testing, Stress Testing,
Database testing, Performance testing
Experience in executing SQL queries in order to view successful transactions
of data and for validating data
Attend daily bug/defect SCRUM to update the development team and Project
manager new defects encountered and communicate with development team
on any clarifications they have for existing or new defects.

Involved in walkthroughs and formal meetings with developers to discuss

enhancements and modifications

Experience with QA Methodology to ensure the Quality Assurance Control.

Ahmed Syed

Good at multi-tasking and can work well under tight deadlines with high
efficiency.

Excellent communication and interpersonal skills. Strong trouble shooting

skills.
Self-Starter and interested to learn new technologies in QA.
Technical Skills:

Testing Tool: HP Quick Test Professional, SOAPUI, Selenium, JMeter, LoadRunner

Bug Tracking Tools:HP Quality Center, JIRA, BugZilla
Databases: Oracle, MySQL
Servers: Apache, Tomcat Server.
Web Technologies: HTML, HTTP, WSDL, SOAP, REST, JSON, XPATH, CSS, Web
services, SOA.
Professional Experience:
American Honda Motors, Torrance, CA
Duration: Feb 12 Present
Senior QA Engineer
Project Description:: Working on Honda and Acura mobile applications such as
Acura Link, Honda EV app and HIR (Acura/Honda). The concept is to control car and
diagnose car remotely using mobile phone app like Lock/Unlock Start climate
control, Turn Panic alarm On/Off, Start/Stop charging (EV), check Oil levels, Tire
Pressure, Check car security etc. And HIR is used to play internet radio on cars
navigation system using phones data connection. Currently working on projects for
HondaLink Post Production Release, Honda Ph EV, Acura Link and Streams.
Responsibilities:
Followed SCRUM Methodology for the project.
Created Test Plans, Test Strategy and wrote Cases Test managing the test
assets in HP Quality Centre/ALM and Excel for various projects.
Wrote test plans without any requirement document.
Enhanced & maintained the complex QTP Keyword driven framework, ran
tests scripts, fixed errors and applied changes to repository in Perforce source
control system.
Created robust functional and regression test suits in QTP in Agile based
projects, Used Quality Centre to store and control tests, and report on
progress, used PL/SQL Developer to query the back end databases.
Extensively used SOAPUI for testing web services developed and deployed.

Ahmed Syed

Created Test Suites in SOAPUI which include load test cases, created
assertions which include XPATH, HTTP, SOAP and Schema.
Performed load testing for Web Application on Apache WebServer using
JMeter. JMeter ThreadGroup with 1000 users is used to load test. Used proxy
recording on JMeter. Created data driven tests using CSV config elements.
Responsible for installing Daily builds in QA environment.
Conducting GUI, Functionality, usability, Integration, Regression, Smoke, API
Testing and compatibility testing on iOS and Android devices.
Worked on both CDMA and GSM technologies.
Review device/crash Log files in order to troubleshoot errors.
Using Android SDK Tools to extract device log and App Log to review for
stability of application.
Using logcat to get device logs for Android for critical issues.
Interacting with the Technical Leads and Developers, Business Analysts to
evolve the functionalities, workflow, and business transactions.
Performing regression tests on application builds.
Interact with developer to reproduce bugs and to track the field bugs.
Conduct and participated in UI and acceptance testing to validate and verify
the accuracy of application.
Preparing Test Summary Reports and Defect Status Reports.
Participate and in many cases, facilitated test scenario and condition review
sessions with business stakeholders.

Environment: HP Quality Centre, SOAPUI, iOS, Android, QTP, Selenium, JMeter,

Java script, HTML, SDK, GSM, CDMA, LTE.

Clear Channel Radio Digital, Burbank,CA.

Duration: Feb 11 Jan'12
Senior QA Engineer
Project Description: This application iHeartRadio is a radio application used in
automobiles, smart phones (iOS, Android, Blackberry) and Xbox providing internet
radio in various cars, Smartphones and Xbox. The concept of automotive is to play
internet radio on cars navigation system using phones data connection over the
BT. Worked on automotive projects for Toyota Entune, Lexus "Enform", Ford Sync
V3.0 and V4.0, JVC Link and worked on Smartphones and XBox for standalone IHR
application testing.
Responsibilities:
Followed Agile Methodology for the project.

Ahmed Syed

Managing the test assets in word.

Worked with four other partner companies and also visited their campus per
need.
Held daily calls with partner companies for latest updates and exchange of
information.
Wrote test plans without any requirement document
Created test plans for various projects.
Worked on projects for Toyota, JVC, Ford and XBOX.
Responsible for installing Daily builds in QA environment.
Conducting GUI, Functionality, usability, Integration, Regression, Smoke, API
Testing and compatibility testing on Android, iOS, Black Berry devices.
Worked on both CDMA and GSM technologies.
Review device/crash Log files in order to troubleshoot errors.
Using Android SDK Tools to extract device log and App Log to review for
stability of application.
Used XBOX SDK tools to get logs and install builds on XBOX dev kit.
Using logcat to get device logs for Android for critical issues.
Automated Mobile application testing using See-Test and run the test using
QTP.
Interacted with the Technical Leads and Developers, Business Analysts to
evolve the functionalities, workflow, and business transactions.
Performed regression tests on application builds.
Interact with developer to reproduce bugs and to track the field bugs.
Conduct and participated in UI and acceptance testing to validate and verify
the accuracy of application.
Participate in Bug scrub meetings with product department.
Prepared Test Summary Reports and Defect Status Reports.
Produce status report daily and weekly and individual time tracking on a
weekly basis.
Participate and in many cases, facilitated test scenario and condition review
sessions with business stakeholders.

Environment: Assembla, JIRA, Android, J2ME, iOS, Windows 2000/XP, See Test,
QTP, XBOX 360, Java, Java script, HTML, Savvis Server, SDK, GSM,CDMA,LTE.

GM OnStar, Detroit, MI.

Duration: March 10 - Feb 11
Title: QA Engineer

Ahmed Syed
Project Description: This project was Mobile Integration Gateway (MIG) between
the mobile app and the Vehicle. It provided a platform for communication between
the users and his vehicle via Web Services. With this application the users are able
to perform remote commands on their vehicle. MIG performs a routing operation
between user request and different services.
Responsibilities:
Created Test Plans, Test Strategy and wrote Cases Test based on the BRD.
Executed and run both manual and automated tests and managing the test
run effectively using the HP Quality center and defect logs, defect report,
defect analysis
Involved in Functional Requirement analysis, creating Requirements
Traceability matrix
Involved in data mining using SQL Server.
Prepared test data for the Enter and Exit criteria in Integration testing.

Performed Web Services testing and XML validation by creating test case
suite using SOAPUI.

Validated soap response using various assertions such as XPath, Contains,

Not Contains, SOAP Fault, Schema Compliance.

I was involved in testing both soap based and rest based responses.

Was also involved looking into the Log files, to validate the responses.

Used Load runner for carrying out all the performance tests and fail over
testing.

Determine if the System components meet their volume requirements at

Average, Peak and Double Peak workloads.

Determine the stability of the System components when under load for
extended periods of time.

Determine if the System fail-over under load successfully

Created Test Suites to do Functional and Data Driven Testing on the Web
Services.

Execute test scripts & record problems & issues in accordance with problem
and issue management plans
Inserted Synchronization points wherever it was required using QTP.

Ahmed Syed

Conducted Data Driven Testing using QTP Data Driven Wizard for re-testing
with multiple data through Excel sheets test scripts, scenario analysis and
testing detailed scripts.
Performed Exception Handling in application using functions and Recovery
manager in QTP.
Develop and maintain testing standards & procedures & work by coordinating
with off shore development team to develop common test data and Test Case
design techniques
Manage the test defect process including facilitating defect reviews &
reporting test execution status
Coordinated with the users, Development teams both onsite/offshore teams.
Managed a small team of testers, and worked together to reach our goals.
Worked closely with the UAT team and constantly interacted with them.
Interface between the users and the different teams involved in the
application development for the better understanding of the business and IT
processes.

Environment: Quality Center, Microsoft SQL Server, Quick Test Professional, HTML,
XML, UNIX, Agile, SoapUI, Load Runner.

Ahmed Syed
Citi bank,Sioux Falls, S.D.
Duration: July 09 - Feb 10
Title: QA Engineer
Project Description: This project a Web Based Banking Application designed for
employees to manage their management activities and administrative work. This
application consisted of various modules, namely: Time Sheet Entry, Online
Securities, Payroll and Admin tool. Each module provided the means to provide
services to both the existing and new employee of the bank.
Responsibilities:
Created Test Plans, Test Strategy and wrote Cases Test based on the BRD.
Executed and run both manual and automated tests and managing the test
run effectively using the HP Quality center and defect logs, defect report,
defect analysis
Involved in Functional Requirement analysis, creating Requirements
Traceability matrix.
Involved in functional, system, integration and performance testing.
Involved in Backend Testing writing complex SQL queries and sub queries for
database testing.
Captured the SQL statements from the application execution and manually
checked the results.
Involved in data mining and mapping using SQL Server
Inserted Synchronization points wherever it was required using QTP.
Conducted Data Driven Testing using QTP Data Driven Wizard for re-testing
with multiple data through Excel sheetstest scripts,logical scripting, scenario
analysis andtesting detailed scripts.
Prepared test data for the Enter and Exit criteria in Integration testing.
Performed Exception Handling in application using functions and Recovery
manager in QTP.

Created Test Suites to do Functional and Data Driven Testing on the Web
Services.

Execute test scripts & record problems & issues in accordance with problem
and issue management plans
Manage the test defect process including facilitating defect reviews &
reporting test execution status
Coordinated with the users, Development teams both onsite/offshore teams.
Managed a small team of testers, and worked together to reach our goals.
Worked closely with the UAT team and constantly interacted with them.

Ahmed Syed
Interface between the users and the different teams involved in the
application development for the better understanding of the business and IT
processes.
Environment: Test director, Microsoft SQL Server, Quick Test Professional, HTML,
XML, and Waterfall.
Prometheus San Diego, C.A
Duration: Oct 08 - June 09
Title: QA Engineer

Project Description: This project was Web Based application an online access to
patient test result. Designed for its Customers, ProNet provides passwordprotected access to patient test results as well as physician and laboratory order
history in a secure environment. Reports are easily searched, viewed and printed,
with industry-standard encryption for all data interchange. ProNet is fast, userfriendly and secure.
Responsibilities:
Involved in writing Test Plans and Test Cases based on the Business
requirement documents.
Involved in Backend Testing writing complex SQL queries and sub queries for
database testing.
Captured the SQL statements from the application execution and manually
checked the results.
Involved in data mining and mapping using SQL Server
Involved in gathering data feeds from a different point of contact.
Created hybrid frame work for automation test
Inserted Synchronization points wherever it was required using QTP.
Used check point for comparing the current values to the expected results.
Performed Exception Handling in application using functions and Recovery
manager in QTP.
Used Parameterization to provide varied inputs for the scenario under testing.

Created Descriptive Objects to handle dynamic content on the website.

Was involved in functional testing of their retail software.

Created Traceability matrix to match the requirements with the test cases
using Microsoft excel.

Performed tests on both open source and closed source application.

Identified and documented all issues and defects to ensure application
software functionality.

Ahmed Syed

Interacted with developers to explain where required, software bugs and retested the fixed issues.
Coordinate User Acceptance Testing (UAT) activities.

Environment: Quality Center, Microsoft SQL Server, Quick Test Professional,

Waterfall, SoapUI, co-ordination with off shore team

Ahmed Syed
ICICI Lombard, India.
Duration: June 06 - Oct 08
Title: QA Engineer
Project Description:ICICI Lombard is one of the large Health Insurance andgeneral
insurance company in India. The project undertook development of a web-based
system for billing, claims, online insurance information and account information.
Responsibilities:
Developed Test cases for each functionality specification to ensure quality
performance.
Analyzed requirement documents to identify manual test cases. .
Validation of electronic fund transfer and online fund transaction as in
eCommerce
Involved in testing all back end processes using Microsoft SQL Server.
Captured the SQL statements from the application execution and manually
checked the results.
Identified and documented all issues and defects to ensure application
software functionality.
Interacted with developers to explain where required, software bugs and retested the fixed issues.
Categorized bugs based on the Severity and Priority.
Reported the bugs, Email notifications to the developers using Quality Center.
Worked with development team to ensure that the testing issues/defects are
resolved

Environment: Visual Studio, MS-Office, Test director, SQL Server, .NET and Internet
Explorer.
Qualification:

Bachelors in Computer Science