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eSpace Technical Proposal

eSpace Technical Proposal

Huawei Technologies Co., Ltd.


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eSpace Technical Proposal

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Table of Contents
Chapter 1 eSpace Service Overview ...........................................................................................1
1.1 Service Concept................................................................................................................1
1.2 Product description ...........................................................................................................1
1.3 Service & System features ................................................................................................2
1.4 Use cases.........................................................................................................................4
Chapter 2 eSpace System Technical...........................................................................................1
2.1 eSpace Architecture..........................................................................................................1
2.1.1 System architecture: ...............................................................................................1
2.1.2 Interface of eSpace platform ...................................................................................3
2.2 Service flows.....................................................................................................................5
2.2.1 Basic Flow ..............................................................................................................6
2.2.2 Voice Communication .............................................................................................8
2.2.3 Message Communication......................................................................................14
2.3 Technical Specification....................................................................................................19
2.3.1 Making Calls via eSpace PC Clients......................................................................19
2.3.2 Making Calls to eSpace Clients via Mobile Phones................................................20
2.3.3 SMS .....................................................................................................................22
2.3.4 IM .........................................................................................................................24
2.4 System Configuration Management.................................................................................25
2.5 Service Operation ...........................................................................................................28
2.5.1 eSpace & BSS API ...............................................................................................28
2.5.2 Service provisioning..............................................................................................30
2.5.3 eSpace charging...................................................................................................36
2.6 System Report ................................................................................................................41
2.6.1 Report for Operator...............................................................................................41
2.6.2 Report for Enterprise.............................................................................................44
2.7 System Alarm .................................................................................................................45
2.7.1 eSpace Alarm Concept .........................................................................................45
2.7.2 eSpace connects to NMS......................................................................................47
2.7.3 List of eSpace Alarm.............................................................................................48
2.8 System and Network dimensioning..................................................................................50
2.8.1 System sizing including assumption and calculation ..............................................50
2.8.2 Bill of Material (both HW and SW) .........................................................................51
2.8.3 HW Specification...................................................................................................52
Chapter 3 Acronyms ....................................................................................................................1

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List of Figures
Figure 1-1 eSpace enterprise information communication solution ........................................ 2
Figure 1-2 Enterprise address book...................................................................................... 5
Figure 1-3 Group address book ............................................................................................ 6
Figure 1-4 Personal address book........................................................................................ 6
Figure 1-5 Export personal address book ............................................................................. 7
Figure 1-6 Instant message dialog........................................................................................ 7
Figure 1-7 Send short message dialog ................................................................................. 8
Figure 2-1 Networking of the eSpace.................................................................................... 1
Figure 2-2 External interfaces of the eSpace ........................................................................ 3
Figure 2-3 Login and register to eSpace ............................................................................... 6
Figure 2-4 Get eSpace address book ................................................................................... 7
Figure 2-5 Maintain Enterprise/Group Address book ............................................................. 8
Figure 2-6 Making a call from the eSpace client.................................................................... 9
Figure 2-7 Making a call to the eSpace client via a mobile phone........................................ 10
Figure 2-8 Making a call to eSpace client from mobile phones-Handover ............................ 12
Figure 2-9 Call Hold via eSpace client ................................................................................ 14
Figure 2-10 Sending SMS .................................................................................................. 15
Figure 2-11 Receiving SMS................................................................................................ 16
Figure 2-12 Sending IM...................................................................................................... 17
Figure 2-13 Forward IM to SMS ......................................................................................... 17
Figure 2-14 Transferring a file online .................................................................................. 18
Figure 2-15 Signaling flow of making a call from eSpace Client........................................... 19
Figure 2-16 Signaling flow of making a call to the eSpace client via a mobile phone............ 21
Figure 2-17 eSpace sending and receiving SMS signal flow ............................................... 23
Figure 2-18 eSpace IM signaling flow ................................................................................. 24
Figure 2-19 Interfaces view between BSS with eSpace....................................................... 28
Figure 2-20 Registering an enterprise/Modifying the account number of an enterprise ........ 30
Figure 2-21 Deregistering an enterprise.............................................................................. 32
Figure 2-22 Registering a staff member.............................................................................. 33

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Figure 2-23 Deregistering a staff member........................................................................... 35


Figure 2-24 Communication fee ......................................................................................... 39
Figure 2-25 eSpace connect to I2000 ................................................................................. 47

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List of Tables
Table 1-1 eSpace Service features........................................................................................ 2
Table 2-1 List of required devices ......................................................................................... 1
Table 2-2 Description of external interfaces........................................................................... 4
Table 2-3 Description of internal interfaces............................................................................ 5
Table 2-4 eSpace service flows............................................................................................. 5
Table 2-5 eSpace Role Table .............................................................................................. 25
Table 2-6 eSpace configure & management list................................................................... 26
Table 2-7 Operator interface between BSS with eSpace ..................................................... 28
Table 2-8 eSpace charging model ....................................................................................... 37
Table 2-9 Month Fee........................................................................................................... 37
Table 2-10 Charging Point .................................................................................................. 37
Table 2-11 eSpace SMS Fee .............................................................................................. 38
Table 2-12 CDRs of Ordinary Voice Calls............................................................................ 40
Table 2-13 CDRs of SMS.................................................................................................... 40
Table 2-14 Report for Operator ........................................................................................... 41
Table 2-15 eSpace Service subscriber Report..................................................................... 42
Table 2-16 eSpace Using Report ........................................................................................ 42
Table 2-17 Customer Manager Report ................................................................................ 43
Table 2-18 Report for Enterprise ......................................................................................... 44
Table 2-19 Enterprise subscriber Report ............................................................................. 44
Table 2-20 Enterprise Using Report .................................................................................... 45
Table 2-21 Alarm Type ........................................................................................................ 45
Table 2-22 Alarm Event Type .............................................................................................. 46
Table 2-23 Alarm Perceived Severity .................................................................................. 46
Table 2-24 eSpace Alarm List ............................................................................................. 48
Table 2-25 eSpace Call model ............................................................................................ 50
Table 2-26 Bandwidth calculate expression......................................................................... 50
Table 2-27 Bill of Material ................................................................................................... 51

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Chapter 1 eSpace Service Overview


1.1 Service Concept
With the development of the communications and Internet, the communications
industry and Internet industry integrate with each other. As a result, new services and
applications generate. The development of the services and applications is based on
user-centered. The eSpace meets the needs of enterprises for communication and
information service. The account of the eSpace client on computer is the same as the
mobile phone number of the user. The eSpace client integrates with multiple
applications to provide the following functions:
l

Voice over IP (VoIP)

Instant message (IM), short message (SM)

Enterprise IT application(Enterprise daily information service, Employees m


anage calendar)

These functions improve the work and communication efficiency of the enterprise
staff and hold the staff together.

1.2 Product description


The eSpace, an integrated communication solution, is provided for VPN users in
enterprises. It is a value-added service solution. The eSpace enables the
intercommunication between the systems such as VPN mobile terminals, enterprise
terminals, communication services, and enterprise IT. It improves the communication
efficiency and collaborative capability in enterprises. At the same time, the eSpace
integrates the voice, data, and multi-media communication capabilities, which
enhances the information construction of enterprises.
The eSpace client is installed on the personal computer (PC) and uses the mobile
number of a user for login. On the basis of communication, the eSpace integrates
multiple applications to provide such communication-related functions as the IM,
VoIP. The eSpace also realizes the call and short message capabilities that are the
same as the capabilities provided by mobile phones. The eSpace, with a flexible and
open architecture, provides multiple open interfaces such as SDK API, HTTP, SOAP,
and SIP. The eSpace integrates multiple working-related services such as OA
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system. By using the eSpace, the staff can communicate more effectively, which
improves working efficiency and increases enterprise cohesiveness.

Figure 1-1 eSpace enterprise information communication solution

1.3 Service & System features


The eSpace is an advanced value-added service of the VPN. The eSpace client can
provide users with powerful functions. It integrates with the voice and message
functions, which can serve the enterprises better.
Table 1-1 eSpace Service features
No.
1

Function

Sub-Function

Description

Unified number

The account of eSpace client is the same as your

Numbering Rules

1.1

mobile phone number. When you communicate


with the other party through calls, IM, SMS. The
terminal of the other party displays your mobile
phone number. When the other party dials your
mobile phone number, you can receive the call by
using eSpace client.
2
2.1

Address Book
Enterprise

In the enterprise address book, you can search for

address book

a contact by the spelling of the contact name and

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can use the functions of speed dial and sending IM


and SMS.
2.2

Group address

Only enterprise administrator can create a group

book

in the team address book. A group can include sub


groups. You can select a group and send group
SMS to the group.

2.3

Personal

The eSpace client provides a personal address

address book

books for the every enterprise staff. The personal


address book includes personal contacts and
provides the function of adding contacts.

Communication
Functions

3.1

3.2

Voice

You can initiate or receive calls by using the

communication

eSpace client. The calls are made based on the IP

by using the

network and your mobile phone number is

eSpace client

displayed on the terminal of the other party.

IM

The eSpace client provides the IM function and


displays the user states. The eSpace client can
receive IM containing texts of different colors and
fonts and other personalized settings. When
sending IM, you can also transfer files.

3.3

Group IM

You can create a temporary group and send group


IM to the group.

3.4

SMS

and

Group SMS

You can send a single SMS or group SMS, receive


and reply SMS and set personalized signature by
using eSpace client. The fee will be deducted from
your mobile phone account.

3.5

Forward IM to

If you send an IM to an offline contact, the IM will

SMS

be converted to an SM and sent to the mobile


phone of the contact.

3.6

One
Switch

Key

You can forward a call from the eSpace client to


the mobile phone of the same number by clicking
a certain button. You can also forward a call from
the mobile phone to the eSpace client of the same
account by pressing a certain key.

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3.7

Call Holding

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You can hold a call and receive another call by PC


client. After second call ends, you can go on the
first call.

3.8

Call

You can forward an incoming call via pressing a

Forwarding

key on PC client. By this way, subscriber can


forward incoming calls easily.

Enterprise
Information
Service/Customized
IT Application

4.1

Enterprise

Management

enterprise

management

enterprise right information.

information

and

service
4.2

Enterprise

An enterprise can upload the common information

daily

necessary for the daily work to the Web, for

information

example, the phone numbers. The enterprise staff

service

can search for the phone numbers on the eSpace


client. They can click a found phone number to
make a call or send SMS to the phone number.

4.3

Pushing public

Enterprise manager can add the subscribed public

information

information on the Web and push the information


to all or specified eSpace clients.

44

Calendar

You can arrange your daily work through the

Planning

agenda management function. The eSpace client


reminds you of the agenda by sending SMS or
displaying prompts before the scheduled time.

4.5

Single Sign On

The eSpace client can integrate with the office


system of an enterprise in the single sign-on mode
(SSO).

1.4 Use cases


In the above part, it describes eSpace function lists. eSpace has many powerful
functions which can improve the enterprise communication efficiency, as shown
following, well explain using cases about major eSpace function.

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I. Unified Number
The account of login eSpace client is the same with users mobile phone number.
When you communicate with the others via calls, IM and SMS, the terminal of the
other party will display calling mobile phone number. When the other party dials your
mobile phone number, you can receive the call by using eSpace client.
By this solution, eSpace really and truly realizes one number link you and one dialing
reach you.
For example, when users are roaming international, he can also make or receive a
call by using eSpace client without considering expensive international roaming fee.
It help operator to arouse the sleeping subscribers who are international roaming.
Another example, normal VoIP service displaying CLIP number can not be called
back. But in eSpace, the VoIP CLIP number is just users mobile phone, so called
can call back to calling according to displaying number.

II. eSpace Address Book


Address Book is core value of enterprise communication. eSpace address book
includes three levels: Enterprise address book, Group address book and Personal
address book. eSpace satisfies the requirement of address book from three latitudes
for enterprise.
Enterprise address book could be used by all enterprise employees, when
employees queries the result of address book, they can select one of contactors and
use eSpace communication function easily, such as voice call, sending SMS and so
on.

Figure 1-2 Enterprise address book

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Group address book is just for group users. Group user can see the group user
information easily and also can use eSpace communication function quickly.

Figure 1-3 Group address book


Personal address book is used by enterprise employees themselves. Employees
can see others detail information, including name, department and so on. In personal
address book, employee can send IM, SMS, Group IM, Group SMS and making a
call directly. Further, employees can import and export personal address book in
outlook via .xls and .csv files. It helps employees to realize address book
synchronization.

Figure 1-4 Personal address book

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Figure 1-5 Export personal address book

III. IM
eSpace provides instant message for user, including online IM, offline IM, IM forward
SMS, Group IM and transfer files. With these, employees can communicate with
each other instantaneous.
For example, when you find user is online, you can send IM to him and get response
quickly which is more efficiency than normal notes or email.
Another way, the function of IM forwarding to SMS can also ensure the IM to be
received by users mobile phone.

Figure 1-6 Instant message dialog

IV. SMS
Employees can send SMS, Group SMS via eSpace client easily which is more
efficiency than mobile phone.
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For example, there are lots of work groups in enterprise. Employees can only send
group email before. Now, employees can send group short messages via eSpace
client.

Figure 1-7 Send short message dialog


The benefits of eSpace from incarnating the three sides:

For Operator
eSpace will help operator to expand enterprise markets and occupy enterprise
desktop.
eSpace will stimulate communication traffic and ARPU.

For Enterprise
eSpace speeds up communication response (IM).
eSpace improve communication efficiency (Address book, VOIP, group SM,
group IM).

For Employee
eSpace easy and convenient to communicate with others (One number, SMS...).
eSpace unifies the users PC client and mobile phone, provides convergent
communication experience.

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Chapter 2 eSpace System Technical


2.1 eSpace Architecture
2.1.1 System architecture:

Figure 2-1 Networking of the eSpace


Table 2-1 List of required devices
eSpace equipment

Function
Voice Gateway provides voice access function. It

Service access layer:

connects with GMSC and IP network. Mainly

enables the access of

function:

multiple networks

1. Connection with GMSC is for connection with

through the Voice GW


(Voice Gateway) and
Data GW (SMS

current mobile network;

Voice GW

2. Connection with IP network is for client service


connection.

GW/MMS GW).

3. Also Voice GW should trigger the service by

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connect with CALL AS.


eSpace connects with Data GW for SMS, MMS
service. eSpace connects with Data GW via a SP
Data GW

code which used for routing SMS to eSpace service


platform, and then eSpace will transfer SMS to client
and mobile which is same number.
1. CALL AS provides calling logic. Calling
service

Service Application
Layer: The service

logic

including

incoming call, outgoing call

Call AS

and also call two terminals

application layer

(client and mobile) which are

provides the

same number.

enterprise-oriented
Messaging provides two type service:

applications, including:
l

Data service and


voice service

Management of
data service and
voice service

Address book,
which is the
basis of service
applications
Address books
can be classified
into personal
address book,
team address
book, and
enterprise
address book.

SMS service: connect with Data GW for providing


send and receive SMS including send one SMS to
Messaging

client and mobile which are same number. Also


provide group SMS function.
IM includes sending and receiving IM function and
group IM function
Presence provides presence function. Presence

Presence

includes on-line, off-line, busy, hide and other status,


such as self-define.
Provide web server for enterprise administrator to
manage enterprise and authenticate for eSpace

Group

client; Group also provides enterprise address


books, personal address books, and team address
books.

Service
Layer:

Management
The

service

management

layer

provides

data

uniform

management,

device

management,

network

monitoring,

BMS

uniform management and maintenance for system


data based on application services.
RBI Server

of bill files as required, and uploads the bill files to


the BSS for sorting, rating, and further processing.

report capability, and bill


system.

The Record Bill Interface (RBI) automatically obtains


bill files of the service platform, converts the formats

statistics

capability for the entire

The Business Management System (BMS) provides

Report

Based on application services, the report provides


periodical report statistics, used for periodical data

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output.
I2000

The I2000 intelligent network management system


(I2000) provides the uniform access platform for
network device management. Aiming at the entire
system, the I2000 provides the integrated central
network control platform for network monitoring,
performance statistics, alarm, log, and device
management.

IN:

include

service

and

prepaid

Existing IN

postpaid

It could be current IN network which provide PPS for


subscriber.

service, is the platform of


intelligent.
BSS Layer

BSS/NMS

The BSS layer includes the CRM and the Billing


system. The BSS & OSS layer provides operation
support and charging support for the entire service.

2.1.2 Interface of eSpace platform

Figure 2-2 External interfaces of the eSpace

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Table 2-2 Description of external interfaces


External
Interface

Between

Protocol

Client<->Voice GW

SIP

Description

No.
The SIP interface between Voice GW and PC
E-INF-01

Client is control for the voice, presence, message,


conference process.

E-INF-02

Mobile Client<->Voice
GW

Mobile Client access the internet by GPRS and


SIP

use the SIP protocol to control the voice,


presence, message, conference with server.
GMSC/MSC use the Camel application protocol to

E-INF-03 GMSC/MSC<->SCP/VPN

CAP2

control the traditional IN, and which can be deploy


in the same platform as call as.

E-INF-04

GMSC/MSC<->Voice
GW

The interface between GMSC/MSC with VoiceGW

ISUP

is the E1 channel based on the ISUP protocol.


Call AS realize the real-time charge base on

E-INF-05

Call AS<->OCS

Diameter

E-INF-06

OSS<->BMS

HTTP+XML

E-INF-07

BSS<->RBI

FTP

diameter protocol.
The BSS can subscribe users by HTTP+XML
interface which can be supply from BMS.
The RBI uploads all the CDRs of AS to the Billing
system through the FTP protocol.
The I2000 is the unify management platform for all

E-INF-08

NMS<->I2000

the service component topology, and it can supply

SNMP

the Northerly Interface with OSS system based on


the SNMP interface.
The eSpace-Messaging connects to the MMSC

E-INF-09

MMS<->Messaging

MM7

through the MM7 protocols which can be use to


send MMS.

E-INF-10

SMSGW<->Messaging

SMPP

E-INF-11

PC Client<->Group

XCAP

The eSpace-Messaging connects to the SMSC


through the SMPP V3.3/3.4protocols.
PC Client can access the group base on XCAP
interface and get the directory interface.

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Table 2-3 Description of internal interfaces


Internal
Interface

Between

Protocol

Description

No.
I-INF-01

Voice GW<->Call AS

I-INF-02

Group<->Presence

I-INF-03

Voice GW<->Messaging

SIP

I-INF-04

Call AS<->MRS

SIP

I-INF-05

Call AS<->Conference

SIP

There is the standard ISC interface between voice

SIP

GW and call as to control voice flow.


Group get the person presence base on XCAP

XCAP

from presence component.


There is the standard SIP interface which is
compliant 3GPP and RFC.
Call AS use the SIP to control voice resource flow.
Call AS use the SIP to control the conference flow
which include audio and video conference.

2.2 Service flows


There are total four types of eSpace service flows shown as following table:
Table 2-4 eSpace service flows
Type

Service Scenario
Login and Register eSpace
eSpace Client gets Address book

Basic Flow
Maintain Enterprise, Group Address book
Synchronization Address book from Outlook
Making Calls from eSpace Clients via PCs
Making
Voice Communication

Calls

from

eSpace

Clients

via

PCs

(Handover)
Making Calls to eSpace Clients via Mobile Phones
Call Hold via eSpace client

Message Communication

Sending short message

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Receiving short message


Presence between mobile client and PC client
Sending instant message
Forward IM to SMS
Transferring files online
Managing calendar
IT Application
Customizing enterprise IT Application

2.2.1 Basic Flow


I. Login and Register eSpace
Suppose:
l

The calling number is 0807827645. Same with his eSpace account.

Following figure shows the service process when an eSpace user logins and
registers to eSpace.

Figure 2-3 Login and register to eSpace

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Secret

A user inputs eSpace account which is same with his mobile number
0807827645. The eSpace client automatically login to AA Server by HTTP+XML
interface.

2)

After AA Server authenticate successfully, and then it returns PC client the IP


address about Voice GW.

3)

The PC client registers to Voice GW via SIP according to the returned IP


address.

4)

After register successfully, subscriber can use eSpace service.

II. PC Client Gets Address book.


Suppose:
l

The calling number is 0807827645. Same with his eSpace account.

Following figure shows the service process of eSpace user getting eSpace address
book.

Figure 2-4 Get eSpace address book


1)

User A inputs eSpace account which is same with his mobile number
0807827646. The eSpace client automatically login to AA Server.

2)

PC Client logins to AA Server successfully.

3)

The PC client gets the Person/Group/Enterprise address book from Group


Server via XCAP interface.

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III. Maintain Enterperise/Group Address book.

Figure 2-5 Maintain Enterprise/Group Address book


1)

Enterprise administrator logins to Group Server via Internet Explorer.

2)

After logins successfully, enterprise administrator can maintain enterprise/group


address book on Web Portal.

IV. Synchronization Address book from Outlook.


1)

Subscriber login client successfully.

2)

eSpace client can synchronize from Outlook automatically.

2.2.2 Voice Communication


I. Making Calls from eSpace Clients via PCs
Suppose:
l

The calling number is 0807827645.

The called number is 0807827646. And called is an eSpace subscriber.

Following figure shows the call flow when a user makes a call from the eSpace client
on the PC.

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Figure 2-6 Making a call from the eSpace client


Call flow description of making a call from eSpace client:
1)

A user dials the mobile number 0807827646 from the eSpace client. The
eSpace client sends the number to the Voice GW via INVITE message.

2)

The Voice GW analyzes the number, query the IFC from HSS based on calling

3)

The Call AS processes the service logic of calling parties and then the Call AS

number, and triggers the service to the Call AS.


judges the called number is an eSpace subscriber and handles the service logic
of called parties.
4)

Call AS will invite Called number B to the PC client, which is used for connect to
PC; at the same time Call AS will send called number B to the GSM side which
is used for connect to GMSC, and before calling number, Call AS will add the
prefix X for prevent repeat trigger from GSM network.

5)

The GMSC queries the HLR. After obtaining the Terminating CAMEL Subscription
Information (T-CSI) of the called number 0807827646. The GMSC triggers the

intelligent service according to the Terminating CAMEL Subscription Information


(T-CSI).

6)

According to the prefix X, the VPN service judge that the call is initiated from the
eSpace. The VPN then instructs the GMSC to connect to the mobile phone
directly.
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7)

The GMSC queries HLR and gets MSRN of called number.

8)

Then GMSC connects to the user Bs mobile phone.

9)

Called can receive this call by using PC client or mobile phone.

Secret

II. Making Calls to eSpace Clients via Mobile Phones


Suppose:
l

The calling number is 0807827645.

The called number is 0807827646. Called is eSpace subscriber.

The eSpace route code is 13800200555.

Following figure shows the service process when a mobile phone user makes a call
to the eSpace client.

Figure 2-7 Making a call to the eSpace client via a mobile phone
Call flow description of making a call to the eSpace client via a mobile phone:
1)

A user dials the called number 0807827646.

2)

The MSC queries the HLR.

3)

The HLR returns Terminating CAMEL Subscription Information (T-CSI) of the called
number 0807827646.
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4)

Secret

The MSC triggers the intelligent service of the called number 0807827646
according to the T-CSI.

5)

The VPN service analyzes the called number. The called number is both an
eSpace user and also a VPN user. VPN finds the calling number does not
contain the access code of unified number X (124); Then VPN service changes
the called number to the eSpace route code 13800200555 and sets the original
called number to 0807827646. At the same time, the VPN service delivers the
connect message to MSC.

6)

The MSC analyzes the number 13800200555 and identifies that the called
number is the route code of the eSpace and routes the call to the GMSC. The
original called number is 0807827646.

7)

The GMSC routes the call to Voice GW according to the number 13800200555.

8)

The Voice GW will process the called number and original number, then voice
GW will query the IFC from HSS based the called number, and triggers service
to Call AS.

9)

Then Call AS handle the service logic of called parties and process the call flow
Call AS will invite Called number B to the PC client, which is used for connect to
PC; and then Call AS will send called number B to the GSM side which is used
for connect to GMSC, and before calling number, Call AS will add the prefix X
for prevent repeat trigger from GSM network; and if concurrent call, Call AS will
send the two Call number B in the same time, one is for PC client, and another
for mobile number.

10) Voice GW route one number to PC client and route another number to GSM via
MGCF.
11) The GMSC queries the HLR.
12) HLR return the T-CSI.
13) The GMSC triggers intelligent services according to the T-CSI.
14) According to the prefix X (eg.124), the VPN then instructs the GMSC to connect
the mobile phone directly.
15) The GMSC queries HLR and gets MSRN of called number.
16) Then GMSC connects to the user B mobile phone.
17) B can receive this call by using PC client or mobile phone.

III. Making Calls to eSpace client from Mobile phone (Handover)


Suppose:
l

Existing IN-SCP is not provided by Huawei.

The calling number is 0807827645.

The called number is 0807827646. And called is an eSpace subscriber.

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Following figure shows the call flow when a user makes a call to eSpace client from
mobile phones.

Figure 2-8 Making a call to eSpace client from mobile phones-Handover


Call flow description of making a call to the eSpace client via a mobile phone:
1)

A user dials the called number 0807827646.

2)

The MSC queries the HLR.

3)

The HLR returns Terminating CAMEL Subscription Information (T-CSI) of the called
number 0807827646.

4)

The MSC triggers the intelligent service to Huawei IN-VPN according to called

5)

The Huawei IN-VPN service analyzes the called number. The called number is

T-CSI.
both an eSpace user and also a VPN user. IN-VPN finds the calling number
does not contain the access code of unified number X (124); Then VPN service
changes the called number to the eSpace route code 13800200555 and sets
the original called number to 0807827646. At the same time, the VPN service
delivers the connect message to MSC.

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The MSC analyzes the number 13800200555 and identifies that the called
number is the route code of the eSpace and routes the call to the GMSC. The
original called number is 0807827646.

7)

The GMSC routes the call to Voice GW according to the number 13800200555.

8)

The Voice GW will process the called number and original number, then voice
GW will query the IFC from HSS based the called number, and triggers service
to Call AS.

9)

Then Call AS handle the service logic of called parties and process the call flow
Call AS will invite Called number B to the PC client, which is used for connect to
PC; and then Call AS will send called number B to the GSM side which is used
for connect to GMSC, and before calling number, Call AS will add the prefix X
for prevent repeat trigger from GSM network; and if concurrent call, Call AS will
send the two Call number B in the same time, one is for PC client, and another
for mobile number.

10) Voice GW route one number to PC client and route another number to GSM via
MGCF.
11) The GMSC queries the HLR.
12) HLR return the T-CSI.
13) The GMSC triggers intelligent services to Huawei IN-VPN according to called
T-CSI.
14) According to the prefix X (eg.124), the VPN deletes the prefix and sends
TC_BEGIN (Handover) Message based on CAP to existing IN-SCP.
15) After Existing IN-SCP receives the TC_BEGIN message, it will instruct the
GMSC to connect the mobile phone directly.
16) The GMSC queries HLR and gets MSRN of called number.
17) Then GMSC connects to the user B mobile phone.
18) B can receive this call by using PC client or mobile phone.

& Note:
The Handover solution will resolve conflict between eSpace service and existing IN
service, by this way, subscriber can use eSpace service and existing IN service at
the same time.

IV. Call Hold via eSpace Client


Following figure shows the service process Call hold via eSpace client.
Suppose:
l

The user A and user B is communicating.

User C call User A


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User A holds the call with B and receives Cs call.

Figure 2-9 Call Hold via eSpace client


Call flow description of call hold:
1)

User A send re-Invite message with A inactive to Call AS.

2)

The re-Invite message is sent to Call AS through Voice GW.

3)

After Call AS receive the message, and then Call AS send Invite message with

4)

The Invite message is sent User B through Voice GW.

5)

After User B response the requesting, Call AS will play back ring to User B and

6)

The invite message is sent User A through Voice GW.

7)

After User responses the Invite requesting, Call AS sends update message to

8)

The update message is sent to User C through Voice GW, after User C

A inactive to User B.

send invite message User A.

User C to update session information.


response the requesting, then Use A and User C will communication together.

2.2.3 Message Communication


I. Sending SMS
Suppose:
l

The calling number is 0807827645.

The called number is 0807827646.

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The eSpace SMS access code is 010101.

Figure 2-10 Sending SMS


The process for sending SMS is as follows:
1)

The eSpace client A sends an SMS to 0807827646 via Messaging.

2)

The Messaging checks whether the receiver of the SMS is an eSpace user. If
the receiver is an eSpace user. Then Messaging forwards the SMS to the User
Bs PC client firstly.

3)

The Messaging adds prefix before calling number and sends the SMS to SMS
GW.

4)

SMS GW delivers this SMS to SMSC.

5)

User Bs mobile phone receive this SMS and the calling number displayed as
010101 + 0807827645.

II. Receiving SMS


Suppose:
l

The calling number is 0807827645.

The called number is 0807827646.

The eSpace SMS access code is 010101.

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Figure 2-11 Receiving SMS


The process for receiving SMS is as follows:
1)

B mobile phone replies SMS with 010101 + 0807827645.

2)

The SMSC sends the SMS to SMS GW according to access code.

3)

The SMS GW sends this SMS to Messaging also according to access code.

4)

Messaging finds the 0807827645 is eSpace subscriber, then forward the SMS
to user As PC client.

5)

Messaging also sends this SMS to User As mobile phone.

6)

User As mobile phone receives this SMS.

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III. Sending IM

Figure 2-12 Sending IM


The process for sending IM is as follows:
1)

A user sends an IM to user B via the eSpace client.

2)

The Messaging checks whether the user B is online. If the friend is online, the
Messaging sends the IM to the user Bs PC client.

IV. Forward IM to SMS

Figure 2-13 Forward IM to SMS


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The process for converting IM to SMS is as follows:


1)

User A sends an IM to user B on the eSpace client.

2)

If B is not online, the eSpace client of A checks whether B sets IM to be


converted to SMS. If B does not set IM to be converted to SMS, the Messaging
saves the IM as an offline message. If B sets IM to be forward to SMS, the
Messaging invokes the interface for sending SMS of the Messaging to send the
IM to the eSpace client of B as an SMS.

3)

The SMS GW sends the SMS to the mobile phone of B. B receives and replies

4)

The reply is sent to the eSpace client of A.

to the SMS.

V. Transferring Files Online


Suppose:
eSpace user A is 0807827645, A wants to send a file to B.
eSpace user B is 0807827646.
Figure 2-14 shows the service process when a user sends a file on the eSpace client.

Figure 2-14 Transferring a file online


1)

User A clicks the icon for file transfer and selects the file to send. The eSpace
client sends the file transfer request to the IM.

2)

The Messaging checks the online status of the receiver.

3)

If the receiver is not online, the Presence server sends a request failure
message to the eSpace client of the sender.

4)

If the B is online, the Messaging server sends the transfer request to the eSpace

5)

After receiving the request, the eSpace client of the B asks the receiver whether

client of the receiver B.


to accept the request. If the receiver accepts the request, the eSpace client of
the B sends a message to the Messaging, notifying that the request is accepted.

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The Messaging sends the acceptance response to the sender. The


transmission channel between the sender and the receiver is set up.

7)

The eSpace client of the sender starts to transfer the file to the receiver.

2.3 Technical Specification


In this section, we will describe the major signaling flow about eSpace.

2.3.1 Making Calls via eSpace PC Clients


Suppose:
l

The calling number A is 0807827645.

The called number B is 0807827646. Called is eSpace subscriber.

The access code of outgoing calls is M, which can be provisioning into HSS.

The eSpace calling prefix which used for prevent repeat trigger code is X.

The signal flow as shown following figure:

Figure 2-15 Signaling flow of making a call from eSpace Client


Signaling flow description of making a call from eSpace client:
1)

A user dials the mobile number B 0807827646 from the eSpace client. The
eSpace client automatically add the prefixes M before the called number or

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provisioning the number into HSS, and Voice GWSCSCF can get the M from
the HSS, and trigger the call flow to AS via INVITE message.
2)

The Call AS processes the service logic of calling parties and removes the
prefix M. Then the Call AS handles the outgoing call flow and judge the called
number is a number of the eSpace. Then Call AS will connect the called number
to Voice GW (SCSCF) to trigger the incoming call to start the service logic of
incoming sequence or concurrent call flow, otherwise Voice GW(SCSCF) will
send the number to MGCF directly.

3)

When call AS judge the called number is eSpace number, Call AS send the
called number to VoiceGW(SCSCF), SCSCF will get the called number IFC
information from HSS, and HSS will return the called IFC with eSpace access
code N to the Voice GW(SCSCF).

4)

Voice GW put the IFC information into the route filed in the SIP message, and
triggers service to Call AS.

5)

Then Call AS handle the service logic of called parties and process the
sequence or concurrent call flow which can be configuration, if sequence, Call
AS will invite Called number B to the PC client with SIP request-URI CIC
number Z to Voice GW, which is used for connect to PC; and then Call AS will
send called number B to the Mobile number with SIP request-URI CIC number Y
which is used for connect to MGCF to GMSC, and before calling number, Call
AS will add the prefix X for prevent repeat trigger from GSM network; and if
concurrent call, Call AS will send the two Call number B in the same time, one is
for PC client, and another for mobile number.

6)

For the mobile number, MGCF route the called number to GMSC, and GMSC
will queries the HLR. And obtaining the Terminating CAMEL Subscription
Information (T-CSI) of the called number 0807827646.

7)

The GMSC triggers the intelligent service according to the Terminating CAMEL
Subscription Information (T-CSI).

8)

According to the prefix X, the VPN service determines that the call is initiated

9)

The GMSC queries HLR and gets MSRN of called number.

from the eSpace client, and then connects to the mobile phone directly.
10) Then GMSC connects to the user Bs mobile phone.
11) Called will receive this call by using PC client or mobile phone, if terminal (PC
Client or mobile number) answer, the other terminal will stop ringing.

2.3.2 Making Calls to eSpace Clients via Mobile Phones


Suppose:
l

The calling number is 0807827645.

The called number is 0807827646. Called eSpace subscriber.

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The access code of incoming calls is N, which can be provisioning into HSS.

The eSpace calling prefix which used for prevent repeat trigger code is X.

The eSpace route code is 13800200555.

The signal flow as shown following figure:

Figure 2-16 Signaling flow of making a call to the eSpace client via a mobile phone
Signal flow description of making a call to the eSpace client via a mobile phone:
1)

Mobile user dials the called number 0807827646.

2)

The called MSC queries the HLR

3)

The HLR returns Terminating CAMEL Subscription Information (T-CSI) of the called

4)

The MSC triggers the intelligent service of the called number 0807827646

number 0807827646.
according to the T-CSI.
5)

The VPN service analyzes the called number. The called number is both an
eSpace user and also a VPN user. VPN finds the calling number does not
contain the access code of unified number X, Then VPN service changes the
called number to the eSpace route code 13800200555 and sets the original
called number to 0807827646. Then VPN will connect the called number with
13800200555(can be configuration) to GMSC/MSC.

6)

The MSC analyzes the number 13800200555 and route the called number to
the GMSC. The original called number is 0807827646.

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The GMSC routes the call to Voice GW (MG/SG/MGCF) firstly, and MGCF
judge the called number 13800200555 and will delete the number, then set the
original called number 0807827646 to called party filed.

8)

The Voice GW will get the IFC information from the HSS base on called number
0807827646, and triggers service via INVITE message to Call AS.

9)

Then Call AS handle the service logic of called parties and process the
sequence or concurrent call flow which can be configuration, if sequence, Call
AS will invite Called number B to the PC client with SIP request-URI CIC
number Z to Voice GW, which is used for connect to PC; and then Call AS will
send called number B to the Mobile number with SIP request-URI CIC number Y
which is used for connect to MGCF to GMSC, and before calling number, Call
AS will add the prefix X for prevent repeat trigger from GSM network; and if
concurrent call, Call AS will send the two Call number B in the same time, one is
for PC client, and another for mobile number.

10) For the mobile number, MGCF route the called number to GMSC, and GMSC
will queries the HLR. And obtaining the Terminating CAMEL Subscription
Information (T-CSI) of the called number 0807827646.

11) The GMSC queries the HLR. After obtaining the T-CSI of the called number
0807827646, the GMSC triggers the intelligent service.
12) According to the prefix X, the VPN then connect the mobile phone directly.
13) The GMSC queries HLR and gets MSRN of called number.
14) Then GMSC connects to the user B mobile phone.
15) Called will receive this call by using PC client or mobile phone, if terminal (PC
Client or mobile number) answer, the other terminal will stop ringing.

2.3.3 SMS
In this section, we will see the eSpace subscriber can send SMS by eSpace client
and also can receive SMS by eSpace client and mobile phone at the same time.

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Figure 2-17 eSpace sending and receiving SMS signal flow


Suppose:
l

The calling A number is 0807827645.

The called B number is 0807827646.

The eSpace SMS access code is 010101.

eSpace sending and receiving SMS signal flow describe:


1)

User A send short message to eSpace subscriber B via eSpace PC client. This

2)

Messaging Server finds B is eSpace subscriber, then forward the message to

short message is sent to Messaging Server via SIP interface.


User Bs PC client.
3)

After that, Messaging Server adds prefix 010101 before calling number and
sends the short message to SMS GW via SMPP.

4)

SMS GW submits the short message to SMSC after received the message.

5)

SMSC deliver the short message to User As mobile phone. The CLIP number
displaying on User A mobile phone is 010101+0807827645.

6)

User B replies this short message directly with 010101+0807827645.

7)

SMSC delivers the reply short message to SMS GW according to the eSpace
access code: 010101.

8)

SMS GW also delivers the short message to Messaging Server according to the
eSpace access code.

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Messaging Server finds User A is also eSpace subscriber, then sends the short
message to User As PC Client.

10) At the same time, Messaging Server adds prefix before User Bs mobile number
and submits the short message to SMS GW via SMPP.
11) SMS GW then submits this short message to SMSC.
12) SMSC delivers this short message to User As mobile phone finally.

& Note:
The eSpace access code is necessary. Because eSpace need the SMS to be routed
to Messaging according to the SMS access code. Otherwise the SMS will not be sent
PC Client.

2.3.4 IM
In this section, we describe the IM signaling flow. The flow includes online IM and IM
forward to SMS.

Figure 2-18 eSpace IM signaling flow


1)

User A sends IM to User B. The IM will be sent to Messaging via SIP.

2)

Messaging check User Bs online status.

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If user B is online, then Messaging sends the IM to User Bs PC Client and User
B receives the IM on PC Client.

4)

If user B is offline, then Messaging adds eSpace SMS access code before
calling number and submits the IM to SMS GW.

5)

SMS GW submits IM to SMSC.

6)

SMSC deliver this IM to User Bs mobile phone.

7)

After User Bs mobile phone receives this short message successfully, it returns
the response message and User As PC Client will get the response message.

2.4 System Configuration Management


In eSpace system, there are totally five kinds of role locating Operator and Enterprise
side. Refer to the following table:
Table 2-5 eSpace Role Table
Location

Role

Description

Administrator

Maintain customer manager, area


contactor,

area

function

and

consecutive phone, etc.

Operator Side
Customer Manager

Register and deregister enterprise,


and employee. Query report, etc.

Administrator

Maintain enterprise and enterprise


administrator

information.

Query

report, log, etc.


Enterprise Administrator

Maintain department administrator,


register and deregister employees,

Enterprise Side

maintain enterprise address book


and custom address book, etc.
Department Administrator

The

function

administrator

of
is

department

distributed

by

enterprise administrator.

Different roles have different system configure and management shown as following
table:

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Table 2-6 eSpace configure & management list


Configure & Management

Description

Operator Side
Administrator

Create customer manager

Create customer manager and


distribute purview.

Maintain

Popedom

Create and maintain popedom

distribute

distribute

different

level

management.

system
configure

for

System

System parameter maintained.

Configuration

Customer Manager

Query enterprise Information

Query enterprise Information

Query report

Query report.

Enterprise/Employee

Realize

subscribe

subscribe and unsubscribe.

Change enterprise service

Change user information, is the

enterprise/employee

proxy manager of enterprise.


Change enterprise status

Change enterprise status.

Change employee status

Change employee status.

Reset password of enterprise

Reset password of enterprise

administrator

administrator.

Query report

Query report.

Enterprise Side
Administrator

Configure column

Configure column of importing

Maintain

of importing and

and

system

exporting

address book.

configure

enterprise

exporting

enterprise

address book
Configure column

Configure column of importing

of importing and

and

exporting

customer address book.

enterprise
customer

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address book
Configure system

Configure system parameters

parameters

on eGroup.

Configure system

Configure system default policy

default policy

on eGroup.

Modify

enterprise

Modify enterprise administrator

administrator

including password on eGroup.

Modify enterprise Information

Modify

enterprise

basic

information on eGroup.
Query report

Query report on eGroup.

Query log

Query log on eGroup.

Enterprise

Create

Administrator

administrator

administrator on eGroup.

Maintain enterprise address

Maintain

book

book on eGroup.

Maintain enterprise customer

Maintain enterprise customer

book

book on eGroup.

Register

department

and

deregister

Create

department

enterprise

Register

and

employees

employees.

Maintain enterprise data

Maintain

enterprise

address

deregister

data

on

eGroup.
Query report

Query report on eGroup.

Department

Maintain enterprise address

Maintain

Administrator

book

book on eGroup.

Maintain enterprise customer

Maintain enterprise customer

book

book on eGroup.

Register

and

deregister

enterprise

Register

and

employees

employees.

Maintain enterprise data

Maintain

enterprise

address

deregister

data

eGroup.
Query report

Query report on eGroup.

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For more detail configure and management, please refer to eSpace system operation
and maintenance manual.

2.5 Service Operation


2.5.1 eSpace & BSS API
The operation interface which is between BSS with eSpace is HTTP+XML protocol
and includes two kinds as shown on following figure:

Figure 2-19 Interfaces view between BSS with eSpace


For details on the interfaces, refer to the following table.
Table 2-7 Operator interface between BSS with eSpace
Interface
INF:
BSS->eSpace

Provider
eSpace

No

Description

INF-01

eSpace enterprise subscribe and modif


y interface

INF-02

eSpace enterprise unsubscribe interfac


e

INF-03

Enterprise status change interface

INF-04

Query enterprise information interface

INF-05

eSpace employee subscribe and chan


ge interface

INF-06

eSpace employee unsubscribe interfac

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e
INF-07

eSpace employee status change interf


ace

INF-08

Query employee information interface

INF-09

eSpace employee batch subscribe and


modify interface

INF-10

eSpace employee batch unsubscribe i


nterface

INF-11

eSpace employee batch status change


interface

INF-01

Enterprise subscribe and modify interf


ace

INF:
INF-02

eSpace->BSS
(Enterprise or

Enterprise status changes and unsubs


cribe interface

BSS

employee can

INF-03

apply via eSpace

Employee subscribe and modify eSpac


e service interface

web portal)
INF-04

Employee status changes and unsubs


cribe interface

For more detail information about API interface parameter, please refer to eSpace
API interface for BSS criterion.

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2.5.2 Service provisioning


I. Registering an Enterprise

Figure 2-20 Registering an enterprise/Modifying the account number of an


enterprise
Registering an enterprise is equal to ordering the eSpace on the BSS. To order the
eSpace, you must also order the VPN service. Therefore, the process of ordering the
VPN service is also described here.
The process of registration consists of three stages:
l

Registering the enterprise on the BSS

Ordering the VPN service via the BSS

Ordering the eSpace via the BSS If an enterprise already orders the VPN
service, the enterprise needs to order only the eSpace.

StepI

Registering the Enterprise on the BSS

1)

An enterprise fills in the application for the eSpace.

2)

The customer manager logs in to the BSS to register the enterprise.

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The customer manager checks whether the enterprise is already registered on


the BSS.

4)

If the enterprise is already registered on the BSS, the enterprise obtains an


enterprise ID. The enterprise is a numeric string of 10 digits, uniquely identifying
the enterprise. If the enterprise does not register on the BSS, the customer
manager needs to fill in the enterprise information to register the enterprise.
Then the enterprise obtains an enterprise ID.

5)

The customer manager arranges related personnel to install devices and


configure services at the enterprise side.

StepII
1)

Ordering the VPN Service via the BSS

After the enterprise is registered on the BSS, the customer manager logs in to
the BSS to order the VPN service.

2)

The customer manager checks whether the enterprise already orders the VPN
service on the BSS. If the enterprise does not order the VPN service, the
customer manager orders the VPN service for the enterprise. The BSS registers
the enterprise on the VPN through the MML interface.

StepIII
1)

Ordering the eSpace via the BSS

The BSS registers the enterprise by invoking the http + XML interface provided
by the eBMS of the eSpace.

2)

The eBMS invokes the MML interface to synchronize the registration data with
the data of the Call AS.

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II. Deregistering an Enterprise

Figure 2-21 Deregistering an enterprise


Deregistering an enterprise is equal to canceling the order for the eSpace on the
BSS. When the order for the eSpace is canceled, you can choose whether to cancel
the order for the VPN service. The process of ordering the VPN service is also
described here.
The process for deregistering an enterprise consists of three stages:

StepI

Canceling the Order for the VPN Service on the BSS

3)

The customer manager logs in to the BSS to deregister the enterprise.

4)

On the BSS, the customer manager checks whether the enterprise requests to
cancel the order for the VPN service.

5)

If the enterprise requests to cancel the order, the BSS deregisters the enterprise
from the VPN through the MML interface.

StepII
6)

Canceling the Order for the eSpace via the BSS

The BSS deregisters the enterprise by invoking the http + XML interface
provided by the eBMS of the eSpace.

7)

The eBMS invokes the MML interface to deregister the enterprise on the Call
AS.

8)

The BSS generates a TT to deregister the enterprise on the eGroup.

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Deregistering the Enterprise on the eGroup

The customer manager arranges related personnel to uninstall the devices at the
enterprise.

III. Registering a Staff Member

Figure 2-22 Registering a staff member


There are two ways to realize registering a staff member:
1. Customer manager can registering a staff member from BSS directly.
2. A staff member could submit a register application from eSpace web portal. After
the enterprise administrator have approved, then the application will be sent to BSS,
then realize registering a staff member. This way is very useful for built-in enterprise.
The second way of process for registering a staff member consists of the four stages.
They are described as follows.

StepI
1)

Applying for the eSpace by a Staff Member

A staff member logins to the eGroup to apply for the eSpace. The staff member
enters the mobile number, name, and other information, and selects the needed
functions.
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The eGroup generates a service verification code and invokes the interface of
the Messaging for sending SMS to send the verification code to the mobile
number that the staff member entered.

3)

After receiving the verification code, the staff member enters the verification
code on the application page. After the verification is passed, the system notifies
the staff member that applying for the eSpace is successful.

4)

The staff member submits the application and waits for the approval of the
enterprise administrator.

5)

After the enterprise administrator approves the application, the eGroup invokes
the interface of the eBMS for registering staff to register the staff member.

StepII

Registering the Staff Member on the eSpace

1)

The eBMS receives the application information and generates a registration TT.

2)

The customer manager submits the registration TT generated by the eBMS to


the BSS to register the staff member on the eSpace.

3)

The BSS invokes the interface of the eBMS to register the staff member on the
eSpace.

4)

The eBMS invokes the MML interface to register the staff member on the Call

5)

The eSpace returns a message to eGroup, saying that registering the staff

AS.
member on the eSpace is successful.

StepIII

Registering the Staff Member on the VPN

1)

After registering the staff member on the eSpace is successful, the eSpace

2)

The BSS invokes the MML interface to register the staff member on the VPN as

returns the result of the registration to the BSS.


required. At the same time, the BSS sets the subscription information on the
HLR.

StepIV
1)

Setting the Unified Number Feature

The BSS invokes the interface of the eBMS to set the unified number feature as
required.

2)

The eBMS invokes the MML interface of the VPN to set the tag of ONLY.

3)

The eBMS invokes the MML interface of the Call AS to set the tag of the unified
number.

4)

After setting the unified number feature is successful, the eBMS notifies the

5)

The eBMS also notifies the BSS that the unified number feature is set

eGroup that the unified number feature is set successfully.


successfully. Thus, registering the enterprise is successful.

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IV. Deregistering a Staff Member

Figure 2-23 Deregistering a staff member


There are two ways to realize registering a staff member:
1. Customer manager can deregistering a staff member from BSS directly.
2. A staff member could submit a deregister application from eGroup. After the
enterprise administrator have approved, then the application will be sent to BSS,
then realize deregistering a staff member. This way is very useful for built-in
enterprise.
The second way of process for deregistering a staff member consists of the five
stages. They are described as follows.

StepI
1)

Applying for the eSpace by a Staff Member

A staff member logins to the eGroup and submits an application for


deregistering the eSpace account.

2)

After the application is submitted successfully, the staff member needs to wait

3)

After the enterprise administrator approves the application, the eGroup invokes

for the approval of the enterprise administrator.


the interface of the eBMS for deregistering staff to deregister the staff member.

StepII
1)

Canceling the Unified Number Feature

The eBMS receives this application and generates a TT of deregistering the


staff member.

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The customer manager submits the TT generated by the eBMS to the BSS to
deregister the staff member from the eSpace.

3)

The BSS invokes the interface of the eBMS to cancel the unified number
feature.

4)

The eBMS invokes the MML interface of the VPN to cancel the tag of ONLY.

5)

The eBMS invokes the MML interface of the Call AS to cancel the tag of the
unified number.

StepIII
1)

Deregistering the Staff Member from the eSpace

The eBMS returns the result of deregistering the staff member from the eSpace
to the BSS. The BSS checks whether the staff member requests to cancel the
order for the eSpace service.

2)

The BSS invokes the interface of the eBMS to deregister the staff member from
the eSpace.

3)

The eBMS invokes the MML interface to deregister the staff member on the Call

4)

The eSpace returns a message, saying that deregistering the staff member from

AS.
the eSpace is successful.

StepIV
1)

Deregistering the staff member from the VPN

The eBMS returns the result of deregistering the staff member from the eSpace
to the BSS. The BSS checks whether the staff member requests to cancel the
order for the VPN service.

2)

If the staff member requests to cancel the order, the BSS invokes the MML
interface to deregister the staff member from the VPN. At the same time, the
BSS deletes the subscription information about the staff member from the HLR.

StepV

Deregistering the Staff Member on the eGroup

After receiving the notification saying that deregistering the staff member is
successful, the eGroup deletes the data related to the staff member to deregister the
staff member locally.

2.5.3 eSpace charging


I. Charging Solution
The eSpace can generate different types of CDRs according to the service scenarios. The
following table describes the charging policy by service scenarios and CDR types.

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Table 2-8 eSpace charging model


Function Fee

XXX/Month

Basic

PC Client initiate:
Local XXX/Minute;
eSpace Fee

Voice Call

International

Communication Fee

Call

XXX/minute;
PC Client answer: Free
SMS Fee

XXX/item

Month Fee

Table 2-9 Month Fee


Month Fee

Base on Function

XXX/Month

Fix Fee, support prepaid and Postpaid

1. eSpace basic month fee will be charged base on fix date per-month.
2. Suggesting month fee will be charged from next month, but when user subscribe, the
eSpace service can be used, operator can charge base on the communication fee first.
3. Base month fee will be charged base on the different user type and different charge point.
Table 2-10 Charging Point
User type

Who will charge

Postpaid user

BSS

Prepaid user
of SCP
Prepaid user
of BSS
OCS user

Description
BSS will charge month fee for postpaid user
who subscribe eSpace service.
SCP will charge month fee for prepaid user

SCP

of scp who subscribe eSpace service.


BSS will charge month fee for prepaid user

BSS

of bss who subscribe eSpace service.


OCS will charge month fee for prepaid user

OCS

of ocs who subscribe eSpace service.

Voice Call Fee

eSpace PC client voice call fee


1. For eSpace client initiate a call, the fee is according to call type:
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Local call: /Minute;


International call: /Minute;
2. For eSpace subscriber receive a call by using PC Client:
Suggest the fee is free.

SMS Fee

eSpace can support different paying type base on fill with different parameter by the
SMPP protocol as following:
Table 2-11 eSpace SMS Fee
Pay Type

Charge

Source Num

Account

Type

03:charge

Enterprise
Payment

Fee Type

month

1: Charge for

Enterprise

the

Code(eg:106575580005)

source

Null

number

fee

base
on

Charge

Account
Employ
Payment

Fee

SMS

Access

02:

3charge will

Code(eg:106571707)+Mobile

refer

to

Number

account

the

Mobile Number

Charge

item fee base


on

Charge

Account

1: Charge for

Enterprise

the

Code(eg:106575580005)

source

Null
01:Free base

number

on
SMS

Access

3charge will

Code(eg:106571707)+Mobile

refer

to

Number

account

the

Charge

Account
Mobile Number

eSpace send SMS to SMS gateway via messaging, and SMS-GW will handle the
authentication and charge.
1For the enterprise payment, messaging will send SMS to SMS-GW by SMPP protocol
with charge base on the enterprise special code , eg:106575580005.
2For the employ payment , and for postpaid user, messaging will send SMS to SMS-GW
by SMPP protocol with charge base on the mobile number, and BSS need handle charge
from the SMS-GW.

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3For the employ payment , and for prepaid user, messaging will send SMS to SMS-GW
by SMPP protocol with charge base on the mobile number. And for the SCP user,
SMS-GW will charge from SCP base on SMPP+ (SMPP extension) protocol; and for the
OCS user, SMS-GW will charge from OCS base on diameter protocol.

II. Charging for different subscriber type

Figure 2-24 Communication fee


For postpaid user: eSpace can generate the CDR, and transfer via RBI to BSS, and
BSS can handle charge.
For prepaid user of SCP: eSpace can generate the CDR every piece time, and transfer
via RBI to SCP, and SCP can handle charge and deduce base on the unify account, after
deduce fee, SCP will generate respond CDR to espace base on RBI, and eSpace will
update the balance of the espace subscriber and for authentication when make a call.
For prepaid user of OCS: eSpace can send charge request to OCS base on diameter
protocol real time, and OCS will handle charge base on CCR request, and OCS will return
CCA to espace service, eSpace service will handle the current call base on budget from
OCS.

III. CDRs of eSpace

CDRs of Ordinary Voice Calls

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Table 2-12 CDRs of Ordinary Voice Calls


Call Type
PC2PC

Charging Point

Description

CDRs of the calling

The Call AS generates one CDR of the calling party

party: Call AS

and one CDR of the called party.

CDRs of the called


party: Call AS
PC2Phone

CDRs of the calling

The Call AS generates only the CDRs of the calling

party: Call AS

party.

CDRs of the called

The charging point varies with the user type of the

party:

called party:

SCP/MSC/GMSC

If the called party is an IN user, the SCP generates


the CDRs.
If the called party is a non-IN user, the MSC
generates the CDRs.
If the called party is a user of other networks, the
GMSC generates the CDRs.

Phone2PC

CDRs of the calling

The SCP/MSC/GMSC generates the CDRs of the

party:

calling party according to the current charging point.

SCP/MSC/GMSC

The Call AS generates the CDRs of the called party.

CDRs of the called


party: Call AS
Phone2Phone

CDRs of the calling

The method for the SCP/MSC/GMSC to generate

party:

CDRs is the same as that in the current network.

SCP/MSC/GMSC
CDRs of the called
party:
SCP/MSC/GMSC

CDRs of SMS

Table 2-13 CDRs of SMS


scenarios
Enterprise manager send

Charging Point
SMS GW

Description
When enterprise manager send SMS

SMS

based on distributed purview, system


will charge the SMS fee in the

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scenarios

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Charging Point

Description
Enterprise account.

Employ send SMS

SMS GW

When employ send SMS, system will


charge the SMS fee in the personal
mobile account.

Mobile reply the SMS to

SMS GW

When PC or Mobile receives SMS, the

PC and incept mobile

called party will be free.

2.6 System Report


eSpace provides two kinds of report:

Report for Operator provided by eBMS.

Report for Enterprise provided by eGroup.

2.6.1 Report for Operator


Report for Operator includes as following table:
Table 2-14 Report for Operator
Report Name

Description

eSpace Subscriber Report

Including enterprise and subscriber register and deregister


statistical information.

eSpace Using Report

Including login, Voice call (PC initiate calls, PC receive


calls) .

Customer Manager Report

Customer Manager can learn about the enterprise statistical


information, including register, deregister, statistic using,
which are belong to him.

I. eSpace Service Subscriber Report


Operator administrator can get this statistic report on eBMS Portal. He just input
beginning and ending statistic date.
Report columns include:

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Table 2-15 eSpace Service subscriber Report


Column Name

Description

Operators company name

Operators company name.

Total number of enterprise

Statistic total number of register enterprise.

Number of new register enterprise

Statistic number of new register enterprise.

Number of deregister enterprise

Statistic number of deregister enterprise.

Number of suspending enterprise

Statistic number of suspending enterprise.

Number of de-active enterprise

Statistic number of de-active enterprise.

Total subscriber of enterprise

Statistic total number of enterprise subscriber.

Number of new register subscriber

Statistic total number of new register subscriber.

Number of deregister subscriber

Statistic total number of new deregister subscriber.

Number of suspending subscriber

Statistic total number of suspending subscriber.

Number of de-active subscriber

Statistic number of de-active subscriber.

II. eSpace Using Report


Operator administrator can get this statistic report on eBMS Portal. He just input
beginning and ending statistic date.
Report columns include:
Table 2-16 eSpace Using Report
Column Name

Description

Operators company name

Operators company name.

Total number of enterprise

Statistic total number of register enterprise.

Total subscriber of enterprise

Statistic number of enterprise subscriber.

Times of login

Statistic times of subscriber login.

Number of online subscriber

Statistic number of online subscriber.

Times of PC initiating calls

Statistic times of PC initiating calls.

Duration of PC initiating calls

Statistic duration of PC initiating calls.

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Times of PC receiving calls

Statistic times of PC receiving calls.

Duration of PC receiving calls

Statistic duration of PC receiving calls.

Items of PC sending SMS

Statistic items of PC sending SMS.

Items of PC receiving SMS

Statistic items of PC receiving SMS.

Items of IM

Statistic items of IM.

III. Customer Manager Report


Operator customer manager can get this statistic report on eBMS Portal. He just
input beginning and ending statistic date.
Report columns include:
Table 2-17 Customer Manager Report
Column Name

Description

Customer ID

Customer ID

Customer Name

Customer Name

Enterprise NO

Enterprise NO distributed by BSS

Enterprise Name

Enterprise Name

Enterprise Type

Enterprise Type (Built-in / Hosting)

Total subscriber of enterprise

Statistic number of enterprise subscriber.

Number of new register subscriber

Statistic total number of new register subscriber.

Number of deregister subscriber

Statistic total number of new deregister subscriber.

Times of login

Statistic times of subscriber login.

Number of online subscriber

Statistic number of online subscriber.

Times of PC initiating calls

Statistic times of PC initiating calls.

Duration of PC initiating calls

Statistic duration of PC initiating calls.

Times of PC receiving calls

Statistic times of PC receiving calls.

Duration of PC receiving calls

Statistic duration of PC receiving calls.

Items of PC sending SMS

Statistic items of PC sending SMS.

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Items of PC receiving SMS

Statistic items of PC receiving SMS.

Items of IM

Statistic items of IM.

2.6.2 Report for Enterprise


Report for enterprise administrator includes as following table:
Table 2-18 Report for Enterprise
Report Name

Description

Enterprise Subscriber Report

Including enterprise subscriber register and deregister


statistical information.

Enterprise Using Report

Including login, Voice call (PC initiate calls, PC receive


calls) .

I. Enterprise Subscriber Report


Enterprise administrator can get this statistic report on eGroup Portal. He just input
beginning and ending statistic date.
Report columns include:
Table 2-19 Enterprise subscriber Report
Column Name

Description

Enterprise NO

Enterprise NO distributed by BSS

Enterprise Name

Enterprise Name

Total subscriber of enterprise

Statistic number of enterprise subscriber.

Number of subscriber paid by enter

Statistic number of subscriber who paid by enterprise.

prise
Total number of address book

Statistic total number of address book.

II. Enterprise Using Report


Enterprise administrator can get this statistic report on eGroup Portal. He just input
beginning and ending statistic date.
Report columns include:
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Table 2-20 Enterprise Using Report


Column Name

Description

Enterprise Name

Enterprise Name

Total subscriber of enterprise

Statistic number of enterprise subscriber.

Times of login

Statistic times of subscriber login.

Number of online subscriber

Statistic number of online subscriber.

Times of PC initiating calls

Statistic times of PC initiating calls.

Duration of PC initiating calls

Statistic duration of PC initiating calls.

Times of PC receiving calls

Statistic times of PC receiving calls.

Duration of PC receiving calls

Statistic duration of PC receiving calls.

Items of PC sending SMS

Statistic items of PC sending SMS.

Items of PC receiving SMS

Statistic items of PC receiving SMS.

Items of IM

Statistic items of IM.

& Note:
Reports can be developed according to requirement.

2.7 System Alarm


2.7.1 eSpace Alarm Concept
I. Alarm Concept
In eSpace solution, alarm is a notification, of the form defined by this function, of a
specific event.

II. Alarm Type


eSpace total includes two kinds of alarm shown following table:
Table 2-21 Alarm Type
Type

Define

ADAC

Faults that are "Automatically Detected and Automatically Cleared"

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(Automatically
Detected and
Automatically
Cleared)
ADMC
(Automatically
Detected and
Manually Cleared)

Secret

by the system when they occur and when they are repaired.

Faults that are Automatically Detected by the system when they


occur and Manually Cleared by the operator when they are
repaired.

III. Alarm Event Type


eSpace total includes four types of alarm event shown following table:
Table 2-22 Alarm Event Type
Type

Define

Communications alarm

An alarm of this type is principally associated with the


procedures and/or processes required to convey information
from one point to another.

Equipment alarm

An alarm of this type is principally associated with an


equipment fault.

Processing error alarm

An alarm of this type is principally associated with software


or processing fault.

Quality of service alarm

An alarm of this type is principally associated with


degradation in the quality of a service.

IV. Alarm perceived Severity


eSpace alarm perceived severity includes four levels shown as following table:
Table 2-23 Alarm Perceived Severity
Severity

Name

Define

Critical

The Critical severity level indicates that a service affecting condition


has occurred and an immediate corrective action is required.

Such

a severity can be reported, for example, when a managed object


becomes totally out of service and its capability must be restored.
2

Major

The Major severity level indicates that a service affecting condition


has developed and an urgent corrective action is required.

Such a

severity can be reported, for example, when there is a severe


degradation in the capability of the managed object and its full
capability must be restored
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Minor

Secret

The Minor severity level indicates the existence of a non-service


affecting fault condition and that corrective action should be taken in
order to prevent a more serious (for example, service affecting) fault.
Such a severity can be reported, for example, when the detected
alarm condition is not currently degrading the capacity of the
managed object.

Warning

The Warning severity level indicates the detection of a potential or


impending service affecting fault, before any significant effects have
been felt. Action should be taken to further diagnose (if necessary)
and correct the problem in order to prevent it from becoming a more
serious service affecting fault.

2.7.2 eSpace connects to NMS


I. eSpace service component
eSpace service components provide service logic, so the eSpace service
components, such as eBMS, Messaging, IM and eGroup, connect to I2000 via SNMP.
The following figure shows the connection solution:

Figure 2-25 eSpace connect to I2000


SNMP: Simple Network Management Protocol.
SXP: Simple Extend Protocol.
UOA: Uniform O&M Agent.

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Call AS can connect to I2000 via SNMP, so Call AS can send alarm messages to
I2000 directly.
Other components, such as eBMS, Presence, Group, Messaging connect to I2000
via UOA which supports SNMP. Thus, these components create and send alarms to
UOA via SXP, after that UOA will submit these alarms message to I2000 via SNMP.
The operator administrator can query and check all the alarms on I2000.

II. Voice GW
Voice GW is core network equipment and supports SNMP, so Voice GW should
connect to core network NMS and send the alarm messaging to NMS of core
network. Normally, Voice GW connects to M2000 to realize network management.

2.7.3 List of eSpace Alarm


In this section, list some of eSpace Alarm message shown as following table:
Table 2-24 eSpace Alarm List
Network

Alarm

Alarm Event Type

Alarm Severity

Alarm
Type

eBMS

MML connect error

Communications alarm

Major

ADAC

eBMS

Create File Error

Processing error alarm

Major

ADAC

Call AS

Connection

setup

Communications alarm

Critical

ADAC

Disconnection between

Communications alarm

Minor

ADAC

Processing error alarm

Critical

ADAC

failure
Call AS

the active node and the


standby node
Call AS

Disconnection from a
database

Call AS

Failure to open a file

Processing error alarm

Major

ADMC

Call AS

Active charging matrix

Processing error alarm

Minor

ADAC

Processing error alarm

Major

ADAC

in the memory being


inconsistent with that in
the database
Call AS

Suspended process

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Call AS

Failure to unload data

Secret

Processing error alarm

Warning

ADMC

Quality of service alarm

Major

ADAC

from the database


Call AS

Failures

to

run

database

SQL

statements
Call AS

Message congestion

Quality of service alarm

Minor

ADAC

Call AS

Over-long

Quality of service alarm

Minor

ADAC

message

queue
Call AS

Service is unavailable

Processing error alarm

Major

ADAC

Call AS

Excessive number of

Processing error alarm

Major

ADAC

Quality of service alarm

Minor

ADAC

Equipment alarm

Major

ADMC

operation logs that are


not backed up
Call AS

Pre-alarm
number

on
of

the

operators

logging in at the same


time
Call AS

Disk

access

time

exception
Call AS

Disk Failure

Equipment alarm

Major

ADMC

Call AS

Disk array exception

Equipment alarm

Major

ADMC

Call AS

Power supply exception

Equipment alarm

Major

ADMC

Call AS

Network

Equipment alarm

Major

ADMC

Equipment alarm

Major

ADMC

Processing error alarm

Major

ADMC

Quality of service alarm

Major

ADAC

adapter

exception
Call AS

Fan exception

Call AS

Failure of automatically
backing up database

Call AS

CPU overload

Call AS

Memory exception

Equipment alarm

Major

ADMC

Call AS

Database deadlock

Processing error alarm

Critical

ADMC

Call AS

Insufficient disk space

Quality of service alarm

Major

ADAC

Call AS

Insufficient swap space

Quality of service alarm

Minor

ADAC

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Call AS

Readonly

file

being

modified

Secret

Security service or

Minor

ADMC

mechanism violation

2.8 System and Network dimensioning


2.8.1 System sizing including assumption and calculation
Following, list an eSpace call model:
Table 2-25 eSpace Call model
BHCA(per Hour)
Outgoing

Duration (S)

0.5

Call
Incoming

0.5

Call
Instant

conference

General parameter

Outgoing
Call
Incoming
Call
Instant

90

Amount

90

Active

conference
Roll back

20

Tone

50,000
50%

Voice
package(kbps)
Conference
Party

SIP

46

Outgoing

21

Call
Incoming

33

Call
SIP(Byte)

750

According to the above table, we suppose:

Total Amount: 50,000 users; Active rate: 50%

Caps = Amount Active rate BHCA / 3600

SIP

bandwidth(Mbps)

Caps SIP

Count SIP

package

8(bit/Byte)/1024/1024

Voice call bandwidth(Mbps) = (Caps voice package(kbps) duration /


1024) 2

Roll back Tone bandwidth(Mbps) = Outgoing call Caps

voice

package(kbps) duration / 1024)

Total bandwidth(Mbps) = SIP bandwidth + Voice call bandwidth + Roll back


Tone bandwidth

Voice Codec is G.729

So, according to the call model and calculate expressions, we can get the following
bandwidth data.
Table 2-26 Bandwidth calculate expression
Service
Voice

Bandwidth Calculate

Units(Mbps)

50,00050%0.5/3600

Outgoing
SIP Bandwidth

0.66

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337508/1024/1024
call

Audio

50,00050%0.5/3600

Bandwidth

4690/10242

call
SIP Bandwidth
Incoming
call

Roll back Tone

50,00050%0.5/3600
217508/1024/1024

Audio

50,00050%0.5/3600

Bandwidth

4690/10242

Audio

50,00050%0.5/3600

Bandwidth

4620/1024

28.08

0.42

28.08
3.12

Total(Voice call + RBT)

95.46

Redundancy (Total/70%)

136.37

According to the up table, if there is total 50,000 eSpace subscriber, we suggest operator
preparing total bandwidth 136.37 Mbps to provide capability of Voice call.

& Note:
The eSpace call model about BHCA (outgoing, incoming) and user active rate is
supposed by us, Operator can modify these general parameters and BHCA by
themselves according to their practicality.

2.8.2 Bill of Material (both HW and SW)


The following is just for reference and the detail should supply expert configure
manual.
Table 2-27 Bill of Material

Component
Call AS
CALL SMP
Messaging
Presence
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eGroup Server
eBMS Server
Report Server
DB Server
I2000 Server
ATAE Storage
ATAE Frame
ATAE Outsourcing Software
USM(Universal Server Manager)

2.8.3 HW Specification
ATAE (Advanced Telecommunication Application Environment) is the integration hardware
platform of telecom level, supply integrity solution which includes service board, storage solution,
management server, switch, e.g.

and supply modularization, high reliability; maintain ability,

high-powered, e.g.
ATAE is the framework of CPCI, supply hardware, OS, Cluster, and DB , is the integrated platform
of Service.

High usability

Dual Redundant Components throughout

Field Replace UnitsFRUs

High Integration

14U Frame, 2 Switch board and 12 service board

Switch support double level network

Every switch level will support 24 GB speed

High Expansibility

Compute & I/O headroom

Gbit/s Tbit/s fabric interface

Flexible

Multiple fabric architecture & technologies

Application- specific interface

Unify Management
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IPMI

USM

Secret

Support 14 slot

The 7 and 8 is switch board

12 service board: OSTA2.0-CN21WBSA0-LV Xeon Server, AWBSA veneer, 4C8G

th

th

1*Update GE, 2*FABRIC GE, 2*BASE GE.

CMM: (Chassis Management ModuleBe installed in the specifically slot

Adopt Intel double Xeon processor and E7501 chip group, support high capability handle
and calculate capability

Support IDE HD, support RAID 1

Adopt absolute BMS controller for power supply, support absolute double IPMB bus
topology, support IPMI 1.5 protocol, support board stat management and monitor

Support KVMUSBCOM peripheral equipment

Support high speed I/O interface

Support hot plugging

The front board size: 322.5mm * 280mm


The back board size: 322.5mm * 70mm

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eSpace Technical Proposal

Chapter 3 Acronyms
Voice GW

Voice Gateway

BSS

Business and Operation Support System

eBMS

Enterprise business management Server

RBI

Recorder Bill Interface

SNMP

Simple Network Management Protocol

FTP

File Transfer Protocol

VPN

Virtual Private Network

MSC

Mobile Switching Center

SIP

Session Initiation Protocol

MRS

Media Resource Server

SMSC

Short Message Service Center

SMPP

Short Message Peer to Peer

CMPP

China Mobile Peer to Peer

ISUP

Integrated Services Digital Network User Part

CDR

Charging Data Record

AS

Application Server

PC
PA
MML

Pronounce & Collect


Pronounce
Human-Machine Language

IMPS

Instant Message & Presence Service

GMSC

Gateway Mobile Switching Center

SCP

Service Control Point

IN
SMS GW

Intelligent Network
Short Message Service Gateway

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Secret

eSpace Technical Proposal

FTP

File Transfer Protocol

SMS

Short Message Service

NAT

Network Address Transmission

eBMS

Enterprise Business Management System

SBC

Session Border Controller

HTTP

Hypertext Transfer Protocol

SME

Small and Medium Enterprises

HW

Hardware

SW

Software

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Secret