Installation Guide

Follow the instructions below to set up your Cloud Security appliance.

Verify Package Content
Unpack your Cloud Security appliance. Verify that your package contains the following:
1 - Cloud Security Appliance
1 - Power Supply
2 - Ethernet Connection Cables

Picture 1. Package Contents

Connect your Cloud Security Appliance

After you have unpacked youre Cloud Security packet it is necessary to follow next steps:
1. Connect power cable with your Cloud Security appliance
2. Connect the supplied Ethernet connection cable (red) from your Internet device to the WAN port of your Cloud Security appliance.
3. Connect the supplied green connection cable from the LAN port of your Cloud Security to a laptop or PC.
Register Cloud Security appliance

1. Open Command prompt and type ipconfig. Copy the Local area connection IPv4 address (ex: 169.254.255.244) (This
is not correct. Local IPv4 Address should be in the 169.254.255.100+ range, the gateway is not the same as their
LAN IP, gateway IP is 169.254.255.254) to your Internet browser and press enter. SnapView portal should open.

Include screenshot if the ipconfig command prompt output

By default Cloud Security obtains the WAN IP address via DHCP. You do not need to perform any further configuration if you are on ADSL
and not using a leased line.
2. If you are using a leased line then you need to write a static IP address in the device portal. To access device portal follow these

steps:
a.

Now Select Network Configuration in order to continue with adjustment for Internet connection (picture

2.)
b. Cloud Security appliance will obtain IP address from the internet device directly connected and you should be ready to use
the service, unless you are using a leased line.
1. Open Command prompt and type ipconfig. Copy the Local area connection IPv4 address (should be
169.254.255.254) to your Internet browser and press enter. Device portal should open. Now Select
Network Configuration in order to continue with adjustment for Internet connection (picture 9)

Picture 9. Web site for adjustment of Hybrid Cloud appliance

2.

Select in fall down menu one of the methods of connection which are available for your Internet
connection (DHCP, PPPoE & Static), submit changes and close the browser. (Picture 10) For leased
line you should select Static and write down the IP addresses, then press Submit Changes.

Picture 10. Selection of available connectivity

3. You will now see the progress bar move based on completion status. The Cloud Security appliances
downloading all configurations and firmware updates, during this time you will see the power LED of the
appliance blink rapidly (this will only take a few seconds). It is important you DO NOT power down the
appliance during this operation. When the activation process has been completed, your appliance will
automatically reboot.
4. You may now connect the LAN port of Cloud Security appliance into your network using the supplied green
cable. Your installation is now complete

Picture 2. Web site for adjustment of Hybrid Cloud appliance

3. Select in fall down menu one of the methods of connection which are available for your Internet
connection (DHCP, PPPoE & Static), input the applicable information into the boxes and click submit
changes. After submitting changes click the close button to return to the main page. and close the
browser. (Picture 3.)

Picture 3. Selection of available connectivity

4. You will now see the progress bar move based on completion status. The Cloud Security appliances downloading all configurations
and firmware updates, during this time you will see the power WAN & LAN LED of the appliance blink rapidly (this will only take a
few seconds). It is important you DO NOT power down the appliance during this operation. When the activation process has been
completed, your appliance will automatically reboot.
5. You may now connect the LAN port of Cloud Security appliance into your network using the supplied green cable. Your installation is
now complete.

Go to www.ictmarketplace.hr and enter the data which you have received on your e-mail address or which you have received
on point of sale and follow the instructions. If you didn't receive login data contact our Customer service on 0800 0005.
After successful login, follow next steps:
1. Go to Management Tools -> HT Cloud Security -> HT Cloud Security Setup Wizard . (Picture 4)

Picture 4. Management Tools

2. Then press Activate Device, dont change the Template. (Picture 5)

Picture 5. Setup Wizard

3. A window opens where you can create a new location. Fill in the needed data. Dont change Select Template or Select Site.
(Picture 6)

Picture 6. Site Details

4. In the Network Configuration write down an unique IP address for location ( for example: 192.168.4.2 ; On the next location
you shouldnt use same range of addresses, but write for example 192.168.5.2). LAN Subnet Mask should remain the same
(255.255.255.0). You can enable DHCP Server for your LAN computers if needed. (Picture 7)

Picture 7. Network Configuration

5. In the Remote Activation dont change the Template, just type down your Device Serial number (it is written on the package
as well as on the device). (Picture 8)

Picture 8. Remote Activation

Troubleshooting Tips
Be sure to power on your PC and SNAP appliance in the correct sequence.
Follow this sequence: 1st connect the power to the Cloud Security appliance, 2nd connect the green Ethernet cable from the LAN of
your Cloud Security appliance to your PC. 3rd connect the red Ethernet cable from the WAN port of your Cloud Security appliance to
your Internet connection
Make sure the Ethernet cables are securely plugged in.
Ensure the Ethernet cables are securely plugged into the ports of your Cloud Security appliance.
Make sure the network settings of your computer are correct.
In most cases computers should be setup to obtain an IP address automatically via DHCP. If your computer is set for static IP please
change settings to DHCP(Control Panel ->Network settings and set your connection to DHCP).

Customer Support
Thank You for selecting Cloud Security service.
For support, contact HT Customer service on 0800 0005 or on e-mail: <ICT.helpdesk@t.ht.hr>