Questionnaire to HR managers

What are the main reasons to opt the HR outsourcing for your bank?

What make you outsource the HR activities when you have a separate
HR division in your bank?

Does your employee turnover ever affected with HR outsourcing and if

so does it in positive or negative aspect?

What is your vision in outsourcing the HR across the bank?

What are the key HR activities you outsource in your bank?

How the HR outsourcing does help in improving the skills of employees

at your bank?

What level of training and development services are offered by the HR

outsourcing vendor to your employees?

What is the impact of HR outsourcing on your overall payroll system

and have you observed any benefits in this regard?

What are the different employee assistance programs offered by the HR

outsourcing partner?

How do you track the employee performance against the training and
development given by the HR outsourcing partner?

Have you observed any changes in the quality of service provided by the
HR outsourcing partner during the contract period and if so what are
those changes?

How do you manage the relationship with the HR outsourcing vendor

during the contract period?

What is the overall impact on the human capital management due to

outsourcing the HR activities?

What other HR activities you are planning to outsource down the two
years?

How the overall organization performance does depends on HR

outsourcing and what level of positive or negative results you have
observed in this context?

Questionnaire to Business development manager

What is the impact of HR outsourcing on the overall business value of

your organization?

How do the direct and indirect costs are reduced with outsourcing the
HR activities?

To what level the capital costs are reduced with outsourcing the HR
activities?

What are the key HR activities that will save the operational costs at
your bank?

Does HR outsourcing have ever created any new business opportunities

in your bank?

How do you gain the market access and business shares against the HR
outsourcing practices?

What are the important financial operations outsourced along with HR

activities?

What level of return on investment (ROI) is achieved against HR

outsourcing in the bank?

How do you track the financial benefits with HR outsourcing?

What are your future cost saving measures with respect to HR

outsourcing?

Questionnaire to Employees

What level of knowledge you have regarding HR operations in your

bank?

How do you feel when a third party like HR outsourcing vendor takes
the control over your issues?

Are you satisfied with the training and development program conducted
by HR outsourcing vendor?

What unique benefits you observe with outsourcing the HR activities of

your bank?

What level of freedom you have with your HR outsourcing vendor while
sharing your personal and workplace issues?

Are you satisfied with the employee welfare activities offered by the HR
outsourcing vendor?

Does your HR outsourcing vendor consider your pay related issues?

Are you provided with flexible working hours by your HR outsourcing

vendor?

Do you feel HR outsourcing can improve your career graph?

Could you please share your feedback with respect to HR outsourcing

practices implemented in your organization.