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Maintainence Mangagement Software Used by Surrounding Cities

Compiled by Redwood City - 4/24/08 (from Listserve and Vendor Demonstrations)

Survey Summary
# of Responses AIMS Cartegraph Cityworks GBA Master Series Hansen MaintStar Track It Other (only 1 occurrence)

0 3 2 11 16 3 12 2 -49

Survey Results
Agency Name Address Agency Contact Phone Email MMS MMS Contact MMS Phone Info about MMS
7837 Fair Oaks Blvd., Carmichael, (916) 483-2452 AIMS (created by 650.852.2819 Did not respond to listserve survey.
CA 95608 consulting firm Redwood City had a demo by Kennedy
Carmichael Water Kennedy Jenks) Jenks (KJ). KJ showed how they built an
District, CA Contact: Mark Asset Mgmt Info System (AIMS) tailored
Minkowski, PE to Carmichael's water mgmt needs.

1001 W. Center St., Manteca CA 209-239-8469 AIMS (created by 650.852.2819 Did not respond to listserve survey.
95337 consulting firm Redwood City had a demo by Kennedy
Kennedy Jenks) Jenks (KJ). KJ showed how they built an
Manteca, CA Contact: Mark Asset Mgmt Info System (AIMS) tailored
Minkowski, PE to Manteca's wastewater mgmt needs.

400 East Millbrae Avenue, Millbrae, 650-259-2374 AIMS (created by 650.852.2819 Did not respond to listserve survey.
CA consulting firm Redwood City had a demo by Kennedy
Kennedy Jenks) Jenks (KJ). KJ showed how they built an
Millbrae, CA
Contact: Mark Asset Mgmt Info System (AIMS) tailored
Minkowski, PE to Millbrae's wastewater mgmt needs.

320 West Newmark Ave, Monterey Michael Ho (626) 307-1320 MHo@MontereyPark.ca.gov Cartegraph Dawn Schreiber, 800.688.2656 They have purchased ESRI Arcview and
Park, CA 91754 Inside Sales Extension 6155 Cartegraph. They are budgeting for a
Monterey Park, CA Manager GIS tech. They are talking to Nobel
Systems for bridging ArcView and
Cartegraph.
65 Civic Avenue, Pittsburg, CA John L. Fuller, PE, (925) 252-4110 JFuller@ci.pittsburg.ca.us Cartegraph Dawn Schreiber, 800.688.2656 Using work order, water, sewer modules.
94565-3814 Director of Public Inside Sales Extension 6156 Helps with SSMP regulations. Advised
Works Manager to speak to users (vs. sales staff).
Perform as much due diligence as
Pittsburg, CA possible since changing to other
software (in future) very difficult to
accomplish (after ramping up with
current software).
6230 Sylvan Rd, Citrus Heights, CA (916) 725-6873 Cityworks Darin Loucks, 206-729-2228 Did not respond to listserve survey.
95610 Pacific Region Redwood City had a demo by Cityworks
Citrus Heights Water Account Manager and we were given a customer list for
District, CA Northern California.

505 S. Vulcan Ave., Encinitas, CA Wendy Flynn (760) 633-2665 Wflynn@ci.encinitas.ca.us Cityworks Darin Loucks, 206-729-2229 Did not respond to listserve survey.
92024 Pacific Region Redwood City had a demo by Cityworks
Encinitas, CA Account Manager and we were given a customer list for
Northern California.

201 North Broadway, Escondido, Lucky Bishop, Asset (760) 839-4854 lbishop@ci.escondido.ca.us Cityworks Darin Loucks, 206-729-2230 Did not respond to listserve survey.
CA 92025 Management Pacific Region Redwood City had a demo by Cityworks
Escondido, CA Account Manager and we were given a customer list for
Northern California.

333 W. Ocean Blvd, Long Beach, Tina Parmalee, GIS (562) 570-6382 tina_parmelee@longbeach.gov Cityworks Darin Loucks, 206-729-2231 Did not respond to listserve survey.
CA 90802 Manager Pacific Region Redwood City had a demo by Cityworks
Long Beach, CA Account Manager and we were given a customer list for
Northern California.

250 Frank H. Ogawa Plaza, Suite John McCabe, (510) 238-3961 Jmccabe@oaklandnet.com Cityworks Darin Loucks, 206-729-2232 http://www.oaklandpw.com/Page50.aspx#work_management
4314, Oakland, CA 94612 MCSE, Information Pacific Region
Oakland, CA Systems Account Manager
Administrator

1
1425 South Bon View Avenue, Peter Witherow, IT (909) 395-2407 pwithero@ci.ontario.ca.us Cityworks Darin Loucks, 206-729-2233 Did not respond to listserve survey.
Ontario, California 91761 Applications Manager Pacific Region Redwood City had a demo by Cityworks
Ontario, CA Account Manager and we were given a customer list for
Northern California.

3701 Marconi Ave # 100, Matt Winans, (916) 679-3987 mwinans@sswd.org Cityworks Darin Loucks, 206-729-2234 Did not respond to listserve survey.
Sacramento Sacramento, CA 95821 Manager Information Pacific Region Redwood City had a demo by Cityworks
Suburban Water Technology Account Manager and we were given a customer list for
District, CA Northern California.

Elsie Fong, Ron 916-808-4079 emfong@cityofsacramento.org, Cityworks Darin Loucks, 206-729-2235 Did not respond to listserve survey.
Fujioka fujioka@cityofsacramento.org Pacific Region Redwood City had a demo by Cityworks
Sacramento, CA Account Manager and we were given a customer list for
Northern California.

1949 Pacific Blvd., San Mateo, CA Sarah DeMeo, Public (650) 522-7312 sdemeo@cityofsanmateo.org Cityworks Darin Loucks, 206-729-2236 Did not respond to listserve survey. Was
94403 Works employee Pacific Region told by Cityworks that they use the
San Mateo, CA (Title?) Account Manager software.

550 North Canal, South San (650) 877-8550 Cityworks Darin Loucks, 206-729-2237 Did not respond to listserve survey.
South San Francisco, Francisco, CA 94083 Pacific Region Heard that they just purchased Cityworks
CA Account Manager (not confirmed).

300 First Street, Woodland, CA J Kimura, Information 530 661-5948 j.kimura@cityofwoodland.org Cityworks Darin Loucks, 206-729-2238 Did not respond to listserve survey.
95695 Systems Pacific Region Redwood City had a demo by Cityworks
Woodland, CA Account Manager and we were given a customer list for
Northern California.

327 Bonair Siding, Stanford, CA JJ 650-723-2281 Famis.com Tina Gonzales 949-709-2246


Stanford University 94305-7270

Third & "H" Streets, Antioch, CA Karen Rios (925)779-6950 krios@ci.antioch.ca.us GBA Master Series Chris Crupi, 480-634-4285 Did not respond to listserve survey.
94509 Regional Account Redwood City had a demo by GBA
Antioch, CA Manager Master Series and we were given a
customer list for Northern California.

6650 Beach Boulevard, First Floor, Richard Kern (714)562-3687 rkern@buenapark.com GBA Master Series Chris Crupi, 480-634-4286 Did not respond to listserve survey.
Buena Park, CA 90622 Regional Account Redwood City had a demo by GBA
Buena Park, CA Manager Master Series and we were given a
customer list for Northern California.

21040 Marshall Street, Castro Roland Williams (510) 537-0757 roland@cvsan.org GBA Master Series Chris Crupi, 480-634-4287 Did not respond to listserve survey.
Valley, CA 94546 Regional Account Redwood City had a demo by GBA
Castro Valley Manager Master Series and we were given a
Sanitation District, CA customer list for Northern California.

1717 Fifth Street, Davis, CA Nika Nami (530) 757-5604 nnami@ci.davis.ca.us GBA Master Series Chris Crupi, 480-634-4288 Did not respond to listserve survey.
Regional Account Redwood City had a demo by GBA
Davis, CA Manager Master Series and we were given a
customer list for Northern California.

7051 Dublin Blvd., Dublin, CA Kate Madarang (925)875-2397 madarang@dsrsd.com GBA Master Series Chris Crupi, 480-634-4289 Did not respond to listserve survey.
94568 Regional Account Redwood City had a demo by GBA
Dublin San Ramon Manager Master Series and we were given a
Services District, CA customer list for Northern California.

901 Weeks Street, P. O. Box Lee Hawkins (650)325-9021 lhawkins@epasd.com GBA Master Series Chris Crupi, 480-634-4290 Did not respond to listserve survey.
51686, East Palo Alto , CA 94303 Regional Account Redwood City had a demo by GBA
East Palo Alto Manager Master Series and we were given a
Sanitary District, CA customer list for Northern California.

50 Natoma Street, Folsom, CA Ginger Stark (916)355-7327 gstark@folsom.ca.us GBA Master Series Chris Crupi, 480-634-4291 Did not respond to listserve survey.
95630 Regional Account Redwood City had a demo by GBA
Folsom, CA Manager Master Series and we were given a
customer list for Northern California.

16489 Orange Way, Fontana, CA Rogelio Matta (909)350-6660 rmatta@fontana.org GBA Master Series Chris Crupi, 480-634-4292 Did not respond to listserve survey.
92335 Regional Account Redwood City had a demo by GBA
Fontana, CA Manager Master Series and we were given a
customer list for Northern California.

2
69-825 Highway 111, Rancho Bruce Harry (760)770-3224 bruceh@ci.rancho-mirage.ca.usGBA Master Series Chris Crupi, 480-634-4293 Did not respond to listserve survey.
Mirage, CA 92270 Regional Account Redwood City had a demo by GBA
Rancho Mirage, CA Manager Master Series and we were given a
customer list for Northern California.

701 Ocean Street, Room 410, Julie McGowan (831)454-2341 dpw200@co.santa-cruz.ca.us GBA Master Series Chris Crupi, 480-634-4294 Did not respond to listserve survey.
Santa Cruz, CA 95060 Regional Account Redwood City had a demo by GBA
Santa Cruz County Manager Master Series and we were given a
Sanitation District, CA customer list for Northern California.

43200 Business Park Dr., Jessica Ross (951) 308-6322 jessica.ross@cityoftemecula.orgGBA Master Series Chris Crupi, 480-634-4295 Did not respond to listserve survey.
Temecula, CA 92590 Regional Account Redwood City had a demo by GBA
Temecula, CA Manager Master Series and we were given a
customer list for Northern California.

10183 Truckee Airport Road, Blake Tresan (530) 550-3135 btresan@truckeesan.org GBA Master Series Chris Crupi, 480-634-4296 Did not respond to listserve survey.
Truckee, CA 96161 Regional Account Redwood City had a demo by GBA
Truckee Sanitary Manager Master Series and we were given a
District, CA customer list for Northern California.

500 Laurel Street Menlo Park, CA Timothy Clayton (650)321-0384 tclayton@westbaysanitary.org GBA Master Series Chris Crupi, 480-634-4297 Did not respond to listserve survey.
94025 Regional Account Redwood City had a demo by GBA
West Bay Sanitary Manager Master Series and we were given a
District, CA customer list for Northern California.

100 East Sunnyoaks Avenue, Gil Acosta (408)378-2407 gacosta@westvalleysan.org GBA Master Series Chris Crupi, 480-634-4298 Did not respond to listserve survey.
West Valley Campbell, California 95008 Regional Account Redwood City had a demo by GBA
Sanitation District , Manager Master Series and we were given a
CA customer list for Northern California.

501 Primrose Road, Burlingame, Gordon Gottsche 650-558-7686 ggottsche@burlingame.org GBA Master Series Chris Crupi, 480-634-4299
CA 94010 Regional Account
Burlingame, CA Manager

318 First Street, Winters, CA 95694 Carol Scianna, 530-795-4910 carol.scianna@cityofwinters.org GBA Master Series Chris Crupi, 480-634-4300 “We are only implementing a small part
Management Analyst ext.115 Regional Account of the options available and not utilizing
Winters, CA Manager the GIS capability. The GBA system
does seem to be able to do all that you
need.”
500 Castro Street, P.O. Box 7540, 650-903-6311 Hansen
Mountain View, CA 94039-7540
Mountain View, CA

Department of Public Works, City of Hans Uslar, Deputy (831) 646-3884 uslar@ci.monterey.ca.us Hansen HANSEN 7 is a very stable, zero-
Monterey City Hall, Monterey, CA Public Works Director downtime, bug-free version. Used for
Monterey, CA 93940 Streets, Sewer, Storm Drains, Facilities,
Fleet, Parks, Urban Forestry, Cemetery,
Harbor, Parking
555 County Center 5th Floor, Lisa Erkers 599-1453 lekers@co.sanmateo.ca.us Hansen Hansen for MMS/Geomedia GIS for
Redwood City CA 94063 asset tracking (works well with facilities
San Mateo County, CA maintenance and sewer districts). Road
maintenance not thrilled with application.

2175 Cherry Avenue, Signal Hill, Josh Rosenbaum, 562-989-7355 JRosenbaum@cityofsignalhill.org


Iworq We integrated Iworq for work order
CA 90755 Public Works management as well as sign
Signal Hill, CA Management Analyst management. We are also looking to
add using them for citizen requests
through our city’s web site
951 Turner Court, Hayward, Rick Ruiz, Tom (510) 670-5500 MaintStar Dimitry Poretsky, 949-458-7560 Did not respond to listserve survey. Was
California 94545 Gannon President told by Daniel (City of Pleasanton) that
Alameda County, CA Alameda County attended Nor Cal user's
group meeting.

Paul Chamberlain MaintStar Dimitry Poretsky, 949-458-7561 Did not respond to listserve survey. Was
President told by Daniel (City of Pleasanton) that
Clark County, NV Clark County attended Nor Cal user's
group meeting.

255 Glacier Drive, Martinez. 94553 Joe Yee, Jim (925) 313-2000 MaintStar Dimitry Poretsky, 949-458-7562 Did not respond to listserve survey. Was
Contra Costa County, Steffensen President told by Daniel (City of Pleasanton) that
CA Contra Costa County attended Nor Cal
user's group meeting.

3
420 Gregory Street, Fairfield, CA Tom Borman (707) 428-7410 TBORMAN@ci.fairfield.ca.us MaintStar Dimitry Poretsky, 949-458-7563 Tracking productivity is very easy. GIS
94533 President will be fully functional in the next version
Fairfield, CA which is due out in the next month or
two. I like the program because it allows
us to plan as well as use the reporting
function without assigning a work order
1010 Chadbourne Road, Fairfield, Greg, Baatrup, Shane (707) 429-8930 gbaatrup@fssd.com, MaintStar Dimitry Poretsky, 949-458-7564 Did not respond to listserve survey. Was
to everything.
CA 94534-9700 Errecart, Marcie serrecart@fssd.com, President told by Daniel (City of Pleasanton) that
Fairfield-Suisun Bodeaux mbodeaux@fssd.com Fairfield-Suisun Sewer District attended
Sewer District, CA Nor Cal user's group meeting.

39550 Liberty Street, Fremont, CA Fred Hebener 510-494-4745 MaintStar Dimitry Poretsky, 949-458-7565 Did not respond to listserve survey. Was
94538 President told by Daniel (City of Pleasanton) that
Fremont, CA Fremont attended Nor Cal user's group
meeting.

Civic Center, 200 Old Bernal Daniel Smith Utilities (925) 931-5509 DSmith@ci.pleasanton.ca.us MaintStar Dimitry Poretsky, 949-458-7566 There is a bay area users group that
Avenue, Pleasanton, CA Superintendent President meets regularly 4 times a year. I know
Pleasanton, CA the cities of Fairfield, Fremont, Alameda
County, Contra Costa County and others
all use it.

1 E. First Street, Reno, NV 89501 Valerie Moser, Tony 775-334-2350 moserv@ci.reno.nv.us, MaintStar Dimitry Poretsky, 949-458-7567 Did not respond to listserve survey. Was
Sallaberry, John sallaberry@ci.reno.nv.us, President told by Daniel (City of Pleasanton) that
Reno, NV Flaushers flansbergj@ci.reno.nv.us Reno attended Nor Cal user's group
meeting.

Gene Hewitt MaintStar Dimitry Poretsky, 949-458-7568 Did not respond to listserve survey. Was
President told by Daniel (City of Pleasanton) that
Santa Clara County, Santa Clara County attended Nor Cal
CA user's group meeting.

1001 E 9th Street, Reno, NV 89520 Rich Thomson, MaintStar


775-328-2180, 775- rthomson@washoecounty.us, eweir@washoecounty.us, 949-458-7569
borossi@washoecounty.us,
Dimitry Poretsky, bgarrett@washoecounty.us
Did not respond to listserve survey. Was
Evelyn Weir, Bill 328-2180 President told by Daniel (City of Pleasanton) that
Walnut Creek, CA O'Rossi, Ben Garrett Walnut Creek attended Nor Cal user's
group meeting.

1666 North Main Street, Walnut Bob Hardie, Steve (925) 943-5800 hardie@walnut-creek.org, schmidt@walnut-creek.org
MaintStar Dimitry Poretsky, 949-458-7570 Did not respond to listserve survey. Was
Creek, CA 94596 Schmidt President told by Daniel (City of Pleasanton) that
Washoe County, NV Walnut Creek attended Nor Cal user's
group meeting.

300 E. Chapman Avenue, P.O. Box Jamie Herbon, Sr. (714) 744-5563 jherbon@cityoforange.org MaintStar Dimitry Poretsky, 949-458-7571 They looked at 5 vendors, chose
449, Orange, CA 92866-1591 Analyst- Public Works President Maintstar. Went live in 2002. 100
Orange , CA maintenance personnel are tracked.
They plan their work a year in advance
and hold monthly meetings to look at
plan vs. actual. Finance uses software
200 East Santa Clara Street, San (408) 535-8300 Microstation for rebalancing inventory counts at the
Jose, CA 95113 end of each fiscal year.
San Jose, CA

153 Lake Merced Blvd., Daly City, D. Peter pgleichenhaus@dalycity.org MUNI base “a decades old system…you can find a
CA 94015-1097 Gleichenhaus better one”
Daly City, CA

14200 Chapman Road, San Debbie Pollart, (510) 577-3440 dpollart@ci.san-leandro.ca.us None at this time. If you get any responses, would you
Leandro, CA 94578 Facilities & Open please post them? I’m interested in the
San Leandro, CA Space Manager same.

4
1957 Parkside Drive, 2nd Floor, Baxley, Alton 925-671-3025 abaxley@ci.concord.ca.us Smart Maintenance by Nancy DiRienzo 866-858-7800 x The Smart Maintenance software is an
Concord, CA 94519 the Software Group 812 off the shelf item, fairly user friendly for a
Concord, CA (now called Bigfoot) cost of under 10k which includes five
licenses, a palm and SQE server version

P. O. Box 3707, Sunnyvale, CA Finance Dept. 408-370-7380 Sunguard HTE “This program allowed us to complete
94088-3707 the work order in writing as well as
Sunnyvale, CA integrate a drawing for our streets crew.
A number system was created at the
beginning of every calendar year to keep
track of all productivity.”
2220 Magnolia St., Ceres CA Leisser Mazariegos- (209) 538-5794 template form
Leisser.Mazariegos@ci.ceres.ca.us We simply use a template form that has
95307 Engineering Division (209) 614-6694(Cell) been used for decades
Ceres, CA

455 E. Calaveras Blvd., Milpitas, 408-586-2600 Track It


CA 95034-5479
Milpitas, CA

1500 Warburton Avenue, Santa (408) 615-2022 Track it


Clara, CA 95050-3792
Santa Clara, CA