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PRINCE CHACKO E-Mail: princeypan@yahoo.com.

1154 Wilson Avenue, Apt# 612,
Toronto, ON M3M 1J6.
Phone: 001 416 551 5623.

Professional Profile
MBA graduate from ENPC, France with total Eight years of experience in Buying, Category/ vendor
management, consulting and FMCG Brand introductions &development.

 Retail Category Manager Retail -24 Seven Dubai LLC (Convenience store chain).(1
year)
 Buyer Asst /Buyer -Retail .Spinneys Dubai LLC (Hyper Markets/Supermarkets) .(6
years)
 Functional Consultant (Retail) Manthan Software Services Pvt Ltd India.(1 year)
 Asst Store Manager-Pantaloons Retail fashion India ltd.
 Customer Service Representative- Arvato Digital Services Canada, Inc.(Present)

 Expertise in Negotiation and coordination with suppliers on performance level evaluations

in Central Trading agreements, Price Strategies, Allocations &Promotions.
 New Product sourcing from Supplier/vendors.
 Margin & competitor analysis
 Planner and allocation speacilist for volume purchase.
 Well versed in Microsoft Office (Word, Excel, Power point.
 Effective communicator in three languages English, Hindi and Malayalam- written, verbal.
 Detailed Analytical Skills, financial acumen and Organizational skills.
 Purchase order processing in SAP ERP software & Reports analysis maintaining inventory
level.

Major Professional Accomplishments

• As a Category Manager in 24 seven llc introduced 25-30 New Suppliers and sourced
supply directly from the Principal Distributors Targeting best cost whereby increased the Daily Margin
from 23 % to 28 % (Total Sales Turnover $10 Million).
• As a Buyer Assistant Could assist in opening new store in Silicon Valley Dubai within the
project deadline, single handedly Negotiating and placing Purchase Orders to all the 70 suppliers in the
category of Grocery, Frozen and chilled and following up for Delivery on time with Opening Rebates.
• Effectively handled the purchase of products in Fresh Produce, Dairy, Deli, Meat fish
frozen, Bakery, Grocery and Non food categories in 24 seven llc and Spinneys Dubai llc.
• Re Positioned Categories, Price and product Mix.
• Successful launching of Market day and weekend promotions in UAE and Oman.
• Private label Brand development of Home choice&Supa save brands with Spinneys.
• New store opening of Spinneys markets (order evaluation, merchandising & innovating
attractive promotion offers)

Organizational Experiences

2001 - 2007 Spinneys Dubai LLC. Buyer /Asst Buyer-Retail Trading (6years).
1. Vendor Relations management, Evaluation, New Supplier introductions and
Category/product development.

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 2. Accountable for meeting customer needs by designing, implementing and monitoring
effective Procurement schedules along with finalizing the specifications of the products and
establishing the quality & quantity limits for effective inventory control.
3. Streamlining the SAP MM modules for ensuring availability and Local and foreign
Purchase ordering processing &forecasting.
4. Analysis of pricing parameters & profit margins, to secure the best interests of the
organization.
5. Competitor analysis to make the best of the available prices and devising new strategies for
the same.

2007- 2008, with 24 Seven Dubai llc as the Category Manager (One Year).

1. Developed the product range to suit individual store demographics/trading conditions, using
Consumer data from available resources ACNielsen and Loyalty cards Data.
2. Identified the gaps in product range and categories &source new suppliers with innovative
concepts.
3. Negotiation of Trading Agreements with new suppliers and the existing supplier base of 130
suppliers.
4. Space Management and Identifying fast selling products in categories.
5. Secure supplies of suitable new products from suppliers at launch, Inventory Management.
6. Develop ongoing programs of special and seasonal promotions &value offers with suppliers.
7. Price Book control & Margin analysis.
8. Preparing budget and Event plans for year ahead.
9. Business knowledge sharing with Store Operations.
10. Cordinating with Marketing Department for flyer photoshoots, Market promotions.
2008- Retail Assistant Store Manager-Pantaloons Retail India ltd-Fashion Apparels
 Plan, direct and evaluate daily operations covering 18000 square feet and monthly sales of
INR 5 million,
 Manage the total staff of 70 and assign duties ,
 Balance daily transactions, Recruit and train staff,
 Prepare key performance indicator reports regarding weekly sales volumes,
 Visual merchandising.
 Resolve problems that arise, such as customer complaints and supply shortages, Authorize
payments by cheque and the return of merchandise, Customer service.
2008 -2009, Manthan Software Systems Pvt Ltd Bangalore India as Consultant.
1. Functional Consultant Retail-
2. To provide detailed analytics on concerned Functions of retail and KPI creation.

2009 till date Customer Service Representative with Arvato Digital Services, Canada Inc.

1. Handling Customer Relations of Expedia.ca with Arvato Digital services .Canada Inc.
2. Travel Counselor, Travel Industry Council of Ontario,( TICO) Canada Certified.
2000-2001 Sales and Marketing 1 YEAR

(PROJECT MANAGEMENT TRAINEE) with H.M.L a subsidiary of RPG one among the largest
Business units in India.

IT Skills: Conversant with MS Office, SAP – ERP, Generating business Reports, Arc 5.8.

Key Project Handled during the MBA curriculum

1) Harrison’s Malayalam Kochi, a division of RPG India.
Scope: The project was to identify the competitiveness of one of the tea brands against the

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best brand.
2) Confederation of Indian industries, Kochi (Joint project of World Bank and CII).

Academic Credentials
MBA (Marketing) from ENPC France, 2000.
B.A (Mathematical Economics) from Kerala University 1998 passed with first class (60%).