Gavin Burgess

24898 40th Avenue, Aldergrove, British Columbia V4W 1Z3

gavin.burgess@shaw.ca 604-595-2889
___________________________________________________________________________________
Professional Information
Senior management executive, mature, highly skilled in communication and negotiation.
Dynamic personality coupled with outstanding management skills.
Specializes in relationship building using strong people skills with customer service
focus.
High degree of computer literacy.
Over thirty years of multidisciplinary experience in customer service in the areas of
manufacturing, distribution and contracting nationally and internationally.
Highly skilled in creating and delivering presentations.
Assumed various and diversified voluntary leadership roles through several industry
associations.
Core Strengths
communicator (written and verbal)
pro-active self-starter
relationship builder
coach
self-motivated
people-oriented manager
mentor
organized
negotiator
problem solver
exceptional interpersonal skills
skilled in multi-tasking
motivator e
xcellent delegation skills
skilled in oversight and supervision
Core Skills
highly developed technical knowledge of construction methods and building systems
strong technical knowledge of health and safety requirements
reads and understands construction drawings and specifications
fully computer literate, experienced in all Microsoft Office applications
understands procurement procedures (subcontractors, materials)
strong multi-level coordinator
strong customer service orientation
developed several customer-oriented multi-facility analysis projects
developed custom-tailored client reporting systems
strong staff recruiter, good staff retention skills
able to work with people at all levels
Experience
Technical Sales Representative, Thermal Systems (Vancouver)2008 -
Service Manager, Flynn Canada Ltd. (Vancouver) 2006 2008
Technical Services Supervisor, Flynn Canada Ltd. (Toronto) 2004 2006
Architectural Representative, Pollard Windows (Burlington) 2002 2004
Senior Sales Estimator, Dufferin Roofing (Toronto) 1999 2002
Manager Market Development, Lexsuco Corporation (Toronto) 1997 1999
General Manager, Thaler Metal Industries (Mississauga) 1994 1997
Product Development Mgr., Home Comfort Insulation Products (Brisbane, Australia) 1992 199
Sales Manager Canada, Pittsburgh Corning Corporation (Pittsburgh, PA) 1976 1992
Education
Building Technology (Architectural), Ryerson Polytechnical Institute, Toronto 1972 1976
Industrial Marketing Management, Penn State University, State College, PA 1978
Business Communications (Sales and Marketing), Business Development Institute, Toronto 1982
Sales and Marketing for Professionals, University of Queensland, Brisbane, Australia 1993