AMIT

B-1406 New Ashok nagar New Delhi

(M) +919911970954,9650737228
Email: gupta.amit008in@gmail.com

KUMAR

Objective:
To Challenge my technical skills as well as problem solving abilities for the growth of the organization and to
learn new technologies to enhance my skills so that I can serve the industry better.

Professional Summary:
2 Years of working experience as System Support Engineer/ Technical Support Professional.
Good understanding of System Support, Installation, Configuration & Maintenance of various vendor
products.
Good Relationship Management Skills Across Various People groups and Cohesive Team Player. Good
written, Verbal Communication Skills.
Ability to Perform Under a High Pressure Work Environment, Self Motivated and Goal Achievement.
Responsible for Technical Support, including identifying and resolving Daily basic technical issues
occurring in Laptop, Desktop, Printer, Windows & LAN and Wi-Fi Network .
Good hands on experience Backup & Restore of Mails, Profiles & Address Books in Mailing Client
Ms Outlook /Windows Live mail.
Expertise in various OS like Windows XP, VISTA, Windows7 & 8.
Support Software, Application related issue of Inhouse & Outstation User via Remote Control Tool
Team Viewer, VNC, Remote Desktop, Ammyy Admin.
Comfortable to work in different shifts and 24/7 environment.

Experience ( 2 Years)
1.

Company: eVision Infotech Pvt Ltd

Job Profile: Desktop Engineer L2
Duration: 03rd August 2012 to Till Date
Client:
JKR Techno Engineers PVT. Ltd.

Job Responsibility:

Maintenance the availability of company computer systems including Desktop, Laptops, Local
and Printers.
Troubleshoot problems Desktop & Laptop Hardware and OS Configuring of Driver & Devices.
Configuration New user Profile, IP Address and LAN, WAN services maintaining & all types of LAN
Cabling.
Resolve windows, application & system setting related issue of In-house and Outside Users through
Team Viewer, VNC, & Remote Desktop .
Installation, Customization and Administration of Windows XP & Windows 7 Ultimate.
Configure access to shared folders, Manage shared folder permissions, Configure file system
permissions, Ownership of files and folders.
Local and Network Printer Installation, Configuration and Sharing.
Solve internet related problem Configuration Basic TCP/IP Setting.

User account creation, User account deletion and modifying Users assigning permissions.
Installation and Configuration of Outlook / Microsoft Outlook Express, Backup/Restore Working
experience.
Issue, Shared Printer and Network related issues.

Technical Skill:

Knowledge of Desktop / Network Hardware Components Installation, Up gradation and Troubleshooting.

Work on Experience of Windows XP & Windows 7/ 8 Customization and Troubleshooting in
Different Vendors Product (Desktop / Laptop).
Link,Path,IP Address,SCP,Mount, File Management
Network management, Process management, Package management
Disk management & logical volume machine(LVM) & SUDO
Configuring servers & services in Linux platform DNS, DHCP, Service HTTP service NFS server
APACHE server SSH & TELNET server & cups FTP server
Technical supports to end users in accessing Linux server
Technical skills into virtualization (CPU,RAM, Allocation) network card disk space allocation etc,system
monitoring alert mgmt)
User and group management, Installation in yum.
Installing Config. Red hat Linux., Configuration server and service in Linux platform.
PXE Installation, Kickstart & KVM,Installation of various software, Application and Utilities.
Managing the installation and configuration part of all standard software as per the Company policy.

Academic Qualification:
Educational
Qualification
B.Tech (Computer
Science)
12th
10th

Board/Univers
Year
ity

Division

GBTU, Lucknow

2008-2012

1ST

UP
UP

2003-2005
2002-2003

1ST
1ST

Strengths:

Ability to perform under a high pressure work environment

Very concern and Passionate towards my work.
Punctual, attentive, Positive Attitude, Concentrative.

Extra Curricular Activities:

Appointed as CR at college level.

Active Participation in Cricket Tournaments in inter-school competitions.
Appointed as VICE CAPTION of my house at school level.
Leadership quality.

Personal Detail:
Fathers Name
DOB
Languages Known
Permanent Address

:
:
:
:

Mr.Anil gupta
january 2 1988
English,Hindi,
Durga medical store Dhimishri Agra (283125)

I, Amit Kumar hereby declare that the above mentioned is correct and best of my knowledge.
shall bear responsibility for the corrections of the mentioned particulars.

Date:
Place:

Amit Kumar