4.

Troubleshooting

4. Troubleshooting
4-1. First Checklist for Troubleshooting
1. Check the various cable connections first.
- Check to see if there is a burnt or damaged cable.
- Check to see if there is a disconnected cable connection or a connection is too loose.
- Check to see if the cables are connected according to the connection diagram.
2. Check the power input to the Main Board.
3. Check the following circuits.
No raster appears: Function PBA, Main PBA, I/P PBA
55V develop but no screen: Main PBA
5V does not develop: I/P PBA
4. Check the voltage in and out between the IP Main Board, between the IP Panel, and between the Main LVDS
Boards.

4-1

4. Troubleshooting

4-2. No Power
Symptom

- Though the power swtich on, the LED power off and the screen is blank.
- Check Power cable.

Major
checkpoints

- Check whether the Lamp connector is connected correctly to the IP.

- Check whether the power cable is connected correctly to the MAIN.
- Check whether the Function cable is connected correctly to the MAIN.

IC1013

IC1005

Main Board Front

Diagnostics

Does Power indicator LED Off ?

No

Check a connection a
power cable.

No

Change a Assy PCB Power.

No

Change a Assy PCB Power.

No

Check IC1013, IC1005.

Change a main PBA.

No

Check a other function.(No picture

part) Replace a lcd panel.

Yes
Does proper DC 14.5V appear
at C1002.
Yes
Does proper DC5V appear
at C1004?
Yes
Does proper DC3.3V, 1.2v appear
at 1112, C1052?
Yes
A power is supplied to set?

Caution

4-2

Make sure to disconnect the power before working on the IP board.

4. Troubleshooting

4-2-1. Circuit diagrams when the power does not turn on

4-3

4. Troubleshooting

4-3. No Video (Analog PC)

Symptom

- Though the LED power turns on, the screen is blank when connecting the VGA cable.
- Even though the LED power turns on, the screen is blank when connecting the VGA cable.

Major
checkpoints

- Check the D-sub cable connections.

- Check whether the LVDS cable is connected correctly to the panel.
- Check whether the lamp connector of the panel is connected correctly to the IP board.

RA5008~
RA5012

IC5002

Main Board Front

Diagnostics

Power Indicator is off.

Lamp on, no video.
Yes
Check a PC source and check
the connection of DSUB cable?

No

Input a analog PC signal and

connected cable(DPMS).

No

PC cable. Change a PC
cable. Change a main PCB assy.

No

Check IC5002.
Change a main PBA.

No

Please, Call to Samsung Co. LTD.

Yes
Does the sigmal appear at
R3020, R3021,R3022?
Yes
Does the digital data appear at the
output of RA5008~RA5012?
Yes
Check a LVDS cable?
Replace a lcd panel?
Caution

4-4

Make sure to disconnect the power before working on the IP board.

4. Troubleshooting

4-3-1. Circuit diagrams and waveforms (Analog) when no screen is displayed

on the monitor

4-5

4. Troubleshooting

4-3-2. Waveforms when no screen is displayed (Analog PC)

4-6

R,G,B Output Signal of IC5002

4. Troubleshooting

4-4. No Video (Digital-HDMI)

Symptom

Major
checkpoints

- The LED power turns on but the screen is blank when the DVI cable or HDMI cable is connected.
- Even though the LED power turns on, the screen is blank when connecting the DVI cable or
HDMI cable.
- Check the DVI cable or HDMI cable connections.
- Check whether the LVDS cable is connected correctly to the panel.
- Check whether the lamp connector of the panel is connected correctly to the IP board.

IC5002

Main Board Front

Diagnostics

Power Indicator is off.

Lamp on, no video.
Yes
Check the connection
of HDMI cable?

No

Input a HDMI cable.

No

Check HDMI cable.

Change the cable.

No

Check the IC5002.

Change a main PBA.

No

Please, Call to Samsung Co. LTD.

Yes
Does the digital data appear
at D3006~D3013 ( HDMI1)?
Yes
Does the digital data appear at
output of IC5002?
Yes
Check a LVDS cable?
Replace lcd panel?
Caution

Make sure to disconnect the power before working on the IP board.

4-7

4. Troubleshooting

4-4-1. Circuit diagrams and waveforms (Digital-HDMI) when no screen is

displayed on the monitor

4-8

4. Troubleshooting

4-4-2. Waveforms when a blank screen is displayed (Digital-HDMI)

Digital Output Data of IC3250

Signal of HDMI(Data)

4-9

4. Troubleshooting

4-5. No Picture (Tuner_CVBS)

Symptom

- The LED power turns on but the screen is blank when the RF cable is connected.
- Even though the LED power turns on, the screen is blank when connecting the RF cable.

Major
checkpoints

- Check the RF cable connections.

- Check whether the LVDS cable is connected correctly to the panel.
- Check whether the lamp connector of the panel is connected correctly to the IP board.

IC5002

TU6001

Main Board Front

Diagnostics

Power Indicator is off.

Lamp on, no picure.

No

Connect the RF cable and

check RF signal.

No

Check the Tuner Vcc 5V.

Change a main PBA.

No

Change a main PCB assy.

No

Check a IC5002.
Change a main PCB assy.

No

Please, Call to Samsung Co. LTD.

Yes
Does the signal appear at
L6001?
Yes
Does the signal appear at #9
of TU6001?
Yes
Does the digital data appear
at output of RA5008 ~RA5012?
Yes
Check a LVDS cable?
Replacea lcd panel?
Caution

4-10

Make sure to disconnect the power before working on the IP board.

4. Troubleshooting

4-5-1. Circuit diagrams and waveforms (Tuner_CVBS) when no screen is

displayed on the monitor

4-11

4. Troubleshooting

4-5-2. Waveforms when a blank screen is displayed (Tuner_CVBS)

CVBS Output Signal

4-12

Tuner_CVBS Output Signal

4. Troubleshooting

4-6. No Picture (AV)

Symptom

- The LED power turns on but the screen is blank when the Antenna Cable is connected.
- Even though the LED power turns on, the screen is blank when connecting the Antenna Cable.

Major
checkpoints

- Check the Antenna Cable connections.

- Check whether the LVDS cable is connected correctly to the panel.
- Check whether the lamp connector of the panel is connected correctly to the IP board.

Main Board Front

Diagnostics
Power Indicator is off.
Lamp on, No signal image.

No

check antenna cable

No

check antenna cable

Change a main PBA

No

Please, Call to Samsung Co. LTD.

Yes
Does the AV signal appear at
#52pin of IC5002?
Yes
Check a LVDS cable?
Replace lcd panel?

Caution

Make sure to disconnect the power before working on the IP board.

4-13

4. Troubleshooting

4-6-1. Circuit diagrams and waveforms (AV) when no screen is displayed on

the monitor

4-14

4. Troubleshooting

4-6-2. Waveforms when a blank screen is displayed (AV)

CVBS Output Signal

4-15

4. Troubleshooting

4-7. No Picture (S-VIDEO)

Symptom

- The LED power turns on but the screen is blank when the Antenna Cable is connected.
- Even though the LED power turns on, the screen is blank when connecting the Antenna Cable.

Major
checkpoints

- Check the Antenna Cable connections.

- Check whether the LVDS cable is connected correctly to the panel.
- Check whether the lamp connector of the panel is connected correctly to the IP board.

Main Board Front

Diagnostics
Power Indicator is off.
Lamp on, No signal image.

No

check antenna cable

No

check antenna cable

Change a main PBA

No

Please, Call to Samsung Co. LTD.

Yes
Does the S-VIDEO signal
appear at #50, 51 pin of IC5002?
Yes
Check a LVDS cable?
Replace lcd panel?

Caution

4-16

Make sure to disconnect the power before working on the IP board.

4. Troubleshooting

4-7-1. Circuit diagrams and waveforms (S-VIDEO) when no screen is displayed

on the monitor

4-17

4. Troubleshooting

4-7-2. Waveforms when a blank screen is displayed (S-VIDEO)

CVBS Output Signal

4-18

4. Troubleshooting

4-8. No Picture (Component)

Symptom

- The LED power turns on but the screen is blank when the Antenna Cable is connected.
- Even though the LED power turns on, the screen is blank when connecting the Antenna Cable.

Major
checkpoints

- Check the Ant enna Cable connections.

- Check whether the LVDS cable is connected correctly to the panel.
- Check whether the lamp connector of the panel is connected correctly to the IP board.

Main Board Front

Diagnostics
Power Indicator is off.
Lamp on, No signal image.

No

check antenna cable

No

check antenna cable

Change a main PBA

No

Please, Call to Samsung Co. LTD.

Yes
Does the Component signal
appear at #44, 46, 47 pin of
IC5002?
Yes
Check a LVDS cable?
Replace lcd panel?

Caution

Make sure to disconnect the power before working on the IP board.

4-19

4. Troubleshooting

4-8-1. Circuit diagrams and waveforms (Component) when no screen is

displayed on the monitor

4-20

4. Troubleshooting

4-8-2. Waveforms when a blank screen is displayed (Component)

CVBS Output Signal

4-21

4. Troubleshooting

4-9. No Sound
Symptom

- The LED power turns on but the screen is blank when the DVI cable is connected.
- Even though the LED power turns on, the screen is blank when connecting the DVI cable.

Major
checkpoints

- Check the DVI cable connections.

- Check whether the LVDS cable is connected correctly to the panel.
- Check whether the lamp connector of the panel is connected correctly to the IP board.

IC2005

IC5002

Main Board Front

Diagnostics

Picture is display, no sound.

No

Connect a sound cable.

control a volume.

No

Check a connection harness.

No

check IC2003.
Change a main PBA.

No

check IC2005.

Yes
Does the signal appear at Pin
#71,72,73,74,76,77,78,79 of IC5002?
Yes
Check the 3.3V of #25 IC2005.
Yes
check output signal of
#36,37,31,30,54,53,48,47 of IC2005
Yes
Replace the speaker assy?

Caution

4-22

Make sure to disconnect the power before working on the IP board.

BD2005

BD2006

BEAD_CHIP

1
1

B1.8V_AMP

FGND

AVDD_PLL

1KOHM 1/10W
R2015

B1.8V_AMP

AVDDPLL

LFM

DVDDPLL

TEST0

1NF 50V
3.3KOHM 1/10W
C2019

100PF 50V

OUT1B

FGND

2 1/10W
2

VDR1A

VDR2A

/RESET

BST2A

NTP-3000

IC2005

MGND1

NC

PGND2A

PGND2A

OUT2A

PVDD2A

PVDD2A

PVDD2B

PVDD2B

OUT2A

OUT2B

OUT2B
PGND2B

D2009

LL4148
75V

FGND

22NF 50V
C2024

R2013

0OHM 1/10W

100NF
25V 2
1

1 C2036 2

100NF 25V
C2037

FGND

C2025

1NF 50V

R2012

AMP_MUTE

4.7OHM 1/10W

C2026

CLOSE TO IC

1NF 50V

R2011

4.7KOHM
1/10W

1NF50V

100NF 50V

12

21

1NF 50V

4.7KOHM
1/10W
C2040

1 2R2004 1

BEAD_CHIP

SPK_L

4.7OHM
1/10W

FGND

1NF 50V

1NF 50V

1NF 50V

100NF 50V

4.7OHM
1/10W

4.7KOHM
1/10W

1 C2035 2 1 R2008 2
2

1 C2027 2 1 C2028 2

BD2004

2 C2029 1 2 C2030 1

4.7KOHM
1/10W
C2041

100NF 50V
R2005

FGND
BD2003

2 R2010 1 2 R2009 1

1NF 50V

100NF 50V

1 C2039 2 1 R2006 2

C2038
220UF
35V
BD2002

100NF 50V

FGND

FGND

470NF 50V

2
470NF 50V

CHASSIS GND

100NF 50V

1NF 50V 4.7OHM 1/10W

CLOSE TO IC
100NF 50V 100NF 50V
C2078
C2077

2 C2076 1 2 C2075 1

DDA-0808
C2033

C2080

DDA-0808

L2001

SPK_R
SPK_R_
SPK_L
SPK_L_

SPK_L
SPK_L_

BEAD_CHIP

1
B12VS

CHASSIS GND

BD2007

BD2008

1
1
1
1

CLOSE TO IC

2 C2032 1 2 C2031 1

CLOSE TO IC
4.7OHM
1/10W

4.7OHM 1/10W
R2001

42
41
40
39
38
37
36
35
34
33
32
31
30
29
2

10V

CLOSE TO IC
1

L2002

1UF 10V

C2010

1NF 50V

1 C2007 2

1 C2002 2 1 R2003 2

22NF 50V

1NF 50V

D2007

LL4148
75V

1 C2079 2

22NF 50V

1UF

1NF 50V
R2002

LL4148
75V

1 C2005

2
2 1

D2008

C2001

2 C2009 1

C2006

VDR1B

2
100NF 25V
100NF 25V

BST1B

PGND1B

PGND1B

OUT1B

PGND2B

AGNDPLL

PVDD1B

RA5033_DE

BST2B

VDD_

22NF 50V

SOFT_RESET_2

DGNDPLL

PVDD1B

PVDD1A

PVDD1A

IDENT_COMP
IDENT_DVI
IDENT_PC
SEL1_HDMI
IDENT_HDMI2
IDENT_HDMI1
IDENT_HP
SW_POWER

IDENT_SIDE_SVHS

RA5029

DQS1

R5009

100OHM

RA5030

100OHM

R5067
R5068
R5015_DE
R5014_DE
R5013_DE

100OHM

MDATA<7>
MDATA<6>
MDATA<5>
MDATA<4>

11 MDATA<11>
10 MDATA<10>
9 MDATA<9>
8 MDATA<8>

13 MDATA<13>
12 MDATA<12>

7
6
5
4

C5086

C5087
4.7UF 10V

1
1
1
1
1
8
6
4
2
8
6
4
2
1

C50771
C50781
C50791
C50801
C50811
C50821
C50831
C50841
C50851

15 MDATA<15>
14 MDATA<14>

VDDC

A3.3V_VDDP

RA5028

PC_SL_IN
PC_SR_IN
COMP_SL_IN
COMP_SR_IN
2 0OHM1/10W
DTV_AUDIO_L
DTV_AUDIO_R
SC_SL_IN
SC_SR_IN

R5065 1

MDATA(0:15)

7
5
3
1
7
5
3
1

VDR2B

CLK_

AUX_PWM3B

VSS_

AUX_PWM3A

CLK_

SCL

AD

BCK

1 C2008 2

PWM_MASK_2

C2003
220UF
35V

SDA

B3.3VD

C2004

BEAD_CHIP

OUT1A

OUT1A

56
55
54
53
52
51
50
49
48
47
46
45
44
43
RA5032

1 C2043 2

R2016

PGND1A

SC_SL_OUT2
SC_SR_OUT2
HP_OUT_L1
HP_OUT_R1

A3.3V_AU

FGND

100NF 25V

21

25V

BST1A

PGND1A

B12VS

1UF 10V

1 C2013 2

1 C2023 2

100OHM 1/10W
C2012 100PF 50V

1
2
3
4
5
6
7
8
9
10
11
12
13
14

SDATA

BD2001

WCK

2 C2011 1
1 R2017 2 1UF
10V
1
2

2
2

R2014

50V
1/10W
1/10W
50V

C2081
33PF 50V

100OHM 1

DVSS

D2006

C2083
33PF 50V

CLOSE TO IC

C2018

LL4148 75V

2 2.2NF 50V
2 22KOHM 1/10W
2 2.2NF 50V
2 22KOHM 1/10W

DVDD

100NF

10UF10V

1
1
1
1

100NF 25V

2 C2014 1

AUMCKO

2 C2017 1

AMP_RESET

100NF 25V

C5100
R5081
C5101
R5078

15
16
17
18
19
20
21
22
23
24
25
26
27
28

2 2.2NF
2 22KOHM
2 2.2NF
2 22KOHM

2 C2082 1

AVDD_PLL

10UF 10V

1
1
1
1

100NF 25V
C2016

C5091
R5074
C5094
R5076

AUSD
AUWS
AUSCK
SDA1
SCL1

10UF 10V

FGND

2
4
6
8

DVDD_PLL

1 C2042 2

C5088
1UF 10V

65
66
67
68
69
70
2 4.7UF 10V 71
2 4.7UF 10V 72
2 4.7UF 10V 73
2 4.7UF 10V 74
2 100NF 25V 75
2 4.7UF 10V 76
2 4.7UF 10V 77
2 4.7UF 10V 78
2 4.7UF 10V 79
80
81
82
83
84
2 100OHM 85
2 100OHM 86
87
2 100OHM
88
2 100OHM
89
2 100OHM
90
7
91
5
92
3
93
1
94
7
95
5
96
3
97
1
98
2100OHM
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119

A3.3V_SIF A3.3V_ADC

SIFM
GND
AUVREADN
AUVRADP
AUVREF
AVDD_AU
AUL0
AUR0
AUL1
AUR1
AUCOM
AUL2
AUR2
AUL3
AUR3
AUMONO
AUOUTL3
AUOUTR3
AUOUTL2
AUOUTR2
AUOUTL1
AUOUTR1
AUOUTL0
AUOUTR0
GPIOF[0]
GPIOF[1]
GPIOF[2]
GPIOF[3]
GPIOF[4]
GPIOF[5]
GPIOF[6]
GPIOF[7]
GPIOF[8]
GPIOF[9]
VDDP
GND
VDDC
DQS[1]
MDATA[15]
MDATA[14]
GND
MDATA[13]
MDATA[12]
VDDM
MDATA[11]
MDATA[10]
MDATA[9]
MDATA[8]
GND
VDDM
MDATA[7]
MDATA[6]
MDATA[5]
MDATA[4]
VDDM

57
58
59
60
61
62
63
64

2 C2015 1

C5089
10UF 10V

1
3
5
7

100NF 25V

4. Troubleshooting

4-9-1. Circuit diagrams and waveforms (No Sound) when no screen is

displayed on the monitor
VCOM0
AVDD_ADC
CVBSOUT1
CVBSOUT0
GND
SIF0P
AVDD_SIF
SIF1P

MDATA(0:15)

8
6
4
21/16W
810KOHM
6
4
21/16W

A3.3V

10KOHM

FGND

4.7OHM 1/10W

FGND

CLOSE TO IC

1 C2034 2 1 R2007 2

BEAD_CHIP

2
SPK_R+
SPK_RSPK_L+
SPK_L-

CN2001

1
2
3
4
CN_S_004

BEAD_CHIP

SPK_OUT

SPK_R

SPK_R

SPK_R_

BEAD_CHIP

FGND

4.7OHM 1/10W

FGND

FGND

DVDD_PLL

FGND

BEAD_CHIP

4-23

4. Troubleshooting

4-9-1. Waveforms when a blank screen is displayed (No Sound)

The Signal are Inputed to IC5002

4-24

DC 3.3V

4. Troubleshooting

4-10. Faults and Corrective Actions

Fault Photo

Symptoms and Corrective Actions

Symptoms:

DVI signals are not recognized.

Causes: This fault occurs when the PC does not

recognize the mode information because
the DVI DDC has not been input to the
monitor.

Remarks
* Refer to the Training Manual for
information on inputting the DVI DDC.

Corrective Actions: Input the DVI DDC to the monitor.

Symptoms: When the monitor is turned on,
only a full white pattern is displayed
continually regardless of the signals.

* A full white pattern is a feature of the

TN panel and is displayed when no
video signals are supplied.

Causes: This fault occurs when only the lamp

power is supplied and no video signals are
input to the panel due to a fault or incorrect
connections of the LVDS cable.
Corrective Actions: Replace or reconnect the LVDS
cable correctly so that video
signals can be supplied to the
panel.
Symptoms: When connecting the DVD, noise
occurs on the screen.
Causes: The HDCP key is not inserted.
Corrective Actions: Enter the HDCP key.
(See page 4-17.)

4-25

4. Troubleshooting

4-11. Adjustment
4-11-1. Service Instruction
1. Usually, a color TV-VCR needs only slight touch-up adjustment upon installation.
Check the basic characteristics such as height, horizontal and vertical sync.
2. Use the specified test equipment or its equivalent.
3. Correct impedance matching is essential.
4. Avoid overload. Excessive signal from a sweep generator might overload the front-end
of the TV. When inserting signal markers, do not allow the marker generator to distort test result.
5. Connect the TV only to an AC power source with voltage and frequency as specified on the backcover nameplate.
6. Do not attempt to connect or disconnect any wire while the TV is turned on. Make sure that the power cord is
disconnected before replacing any parts.
7. To protect aganist shock hazard, use an isolation transform.

4-12. How to Access Service Mode

4-12-1. Entering Factory Mode
2. To enter Service Mode Press the remote -control keys in this sequence :
- If you do not have Factory remote - control
Power OFF

MUTE

- If you have Factory remote - control

PICTURE ON

INFO

FACTORY

- The buttons are active in the service mode.

1. Remote - Control Key : Power, Arrow Up, Arrow Down, Arrow Left
Arrow Right, Menu, Enter, Number Key(0~9)
2. Function - Control Key : Power, CH +, CH -, VOL +, VOL -, Menu, TV/VIDEO(Enter)

4-26

Power ON

4. Troubleshooting

4-13. Service Adjustment

4-13-1. White Balance - Calibration
If picture color is wrong, do calibration first.
Equipment : CA210, Patten : chess pattern
Execute calibration in Factory Mode
Source PC : 1024*768/60Hz

(Gray patten)

4-13-2. White Balance - Adjustment

If picture color is wrong, check White Balance condition.
Equipment : CA210, Patten : Toshiba
Adjust W/B in Factory Mode
Sub brightness and R/G/B Offset controls low light region
Sub contrast and R/G/B Gain controls high light region
Source

AV : PAL composite, Component : 1280*720/60Hz

HDMI[DVI] : 1280*720/60Hz
[ Test Pattern : MSPG-945 Series Pattern #16 ]
*Color temperature
1500K +/-500, -6 ~-20 MPCD
*Color coordinate
H/L : 272/278 +/- 2 35.0 Ft +/- 2.0Ft
L/L : 272/278 +/- 3 1.5 Ft +/- 0.2Ft
Toshiba Patten

4-13-3. Conditions for Measurement

1. On the basis of toshiba ABL pattern : High Light level (57 IRE)
- INPUT SIGNAL GENERATOR : MSPG-925LTH
* Mode NO 2 : 744X484@60 Hz
NO 6 : 1280X720@60 Hz
NO 21 : 1024X768@60 Hz
* Pattern NO 36 : 16 Color Pattern

NO 16 : Toshiba ABL Pattern
2. Optical measuring device : CA210 (FL)
Please use the MSPG-925 LTH generator for model LE26M51B/LE32M51B/LE40M51B/LE46M51B.

4-27

4. Troubleshooting

4-13-4. Method of Adjustment

1. Adjust the white balance of AV, Component Modes.
(AVComponent)
a) Set the input to the mode in which the adjustment will be made.
(RFDTVPCDVI).
* Input signal - VIDEO Mode : Model #2 (744*484 Mode), Pattern #16
- DTV,DVI Mode : Model #6 (1280*720 Mode), Pattern #16
- HDMI Mode: Model #6(1280*720 Mode), Pattern #16
b) Enter factory color control, confirm the data.
c) Adjust the low light. (Refer to table 1, 2 in adjustment position by mode)
- Adjust sub - Brightness to set the Y value.
- Adjust red offset (x) and blue offset (y) to the color coordinates.

Low light
Measurement point
Picture 4-2 Toshiba ABL Pattern
* Do not adjust green offset data.
d) Adjust the high light. (Refer to table 1, 2 in adjustment position by mode)
- Adjust red gain (x) and blue gain (y) to the color coordinates.
* Do not adjust the green gain and sub-contrast (Y) data.
d) Adjust the high light. (Refer to table 1, 2 in adjustment position by mode)
- Adjust red gain (x) and blue gain (y) to the color coordinates.
* Do not adjust the green gain and sub-contrast (Y) data.
Low light
Measurement point

Picture 4-3 Toshiba ABL Pattern

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4. Troubleshooting

4-14. Software Upgrade

4-14-1. How to Update Flash ROM
1. Install the Flash Downloader
Connector Set(D-SUB) and D-SUB cable to execute Program Update.

2. Flash Downloader program update

- Turn on the TV Set
- Click Connect icon on the MSTAR tool.
- Click Read, and Choose a new S/W.
- Click Auto, and Run

4-29

4. Troubleshooting

Memo

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