Professional Documents
Culture Documents
Competency
Meaning
Attitudes
Value Systems
Personality Traits / Types
Personal / Professional Background
Basis
Analysis
Definitions
Define & Align Competencies required by each individual, divisions and organization
Competency Dictionery and Critical Competencies are conflicting techniques
Behavioral Interviews are most effective and realistic techniques
Behavioral Interviewers NEED to be Trained Psychologists / Consultants
Competency
Mapping
Competency
Development
Assess current proficiency levels ( rating on scale of 1 --> 5) for each competency
Assess employees current proficiency levels
Map individual, divisional and organizational competencies assessed
GAP Analysis
Comptency Development Programmes
(Recruit candidates showing competency behaviors exhibited by good, excellent & outstanding em
Competency Theory
ing / Analysis)
ares can be used)
rviewer probes, Open Ended Questions only)
es or video recording - recording is better option)
verage, Good, Excellent, Outstanding employees
ion & Appraisal Process.
Competency Ma
Organization Positioning
Industry / Competitor Analysis
Mission
Vision
Business Strategy
Business Objectives
Divisional Deliverables
Organizational Competency Analysis
Divisional Competency Analysis
Reconfiguration
Product Change - Performance - Cost
Logistics & Services Change - Efficient Logistical System - Responsive After Sales Support Enhanced Order Processing
Market Change - Spending on Under-marketed Industry - New Positioning - New Sales
Organization
Operation Changes
Downstream Reconfigurations - New Channels - Emerging Channels - Go Direct (Forward
Integration)
Redefinition, Focus Strategy (Buyer, Product, Channel)
Integration De integration, Geographic Redefinition
Horizontal Strategies (Diversification), Multiple Redefinitions
Pure Spending, Investment in - Buying Market Share
- Brand Building - Advertising
nizational Needs
Differentiation
Specialization
Functional Coordination
Strong Marketing & Branding
Strong R&D
Product Development / Enhancement
Highly Skilled / Creative People
Subjective Measurement (Incentives)
Defensive
Challenger
No.
1
2
3
4
5
6
7
8
9
10
Managerial Competencies
Integrity
Customer Service
Stress Management
Accountability & Responsibility
Business & Organization Knowledge
Persistence
Team Building & Leadership Skills
Interpersonal Skills
Decision Making
Ethics
No.
1
2
3
4
5
6
7
8
9
10
Meaning
Sharing or Not Sharing Confidential Information
Meeting & Exceeding Customer Expectations Regularly
Maintaining calm under stressful conditions
Taking responsibility for mistakes, inefficiencies
Understanding & linking Business & Org. Information to performance management
Following through during adversities & challenges
Training, Coaching, Appraising, Guidence, Directiveness
Relating well to all kinds of people at variety of situations
Quick & Accurate decisions even without enough information
% importance
64%
54%
54%
45%
42%
40%
40%
33%
33%
13%
1
2
3
4
5
6
7
HR Scorecard
Define Business Strategy
HR Business Case
HR Strategy Map
HR Objectives & Deliverables
Align HR Architecture with Deliverables
Design Strategic Measurement System
Implement Management by Measurement
Benchmarking Model
Practices
Practice 1
Practice 2
Practice 3
Practice 4
Practice 5
Your Practice
Best Practice
GAP
Quantitative / Qualitative
Co. 1
Co. 2
Co. 3
Co. 4
HR MANAGER PROFILE
Recruitment & Selection
Competency Mapping
Employee Relations
HR MANAGER PROFILE
Manpower Planning (Internal Resources / External Resources)
GAP Analysis / Future Requirements
Budgeting New Manpower, Cost Estimates
Recruitment Plan of Action (Numbers, Time Frame, Sources, Cost, Internal Movement)
Sources of Manpower
Placement Consultants
Job sites
Advertisements
Campus Recruitment
Employee Referrals
Head Hunting
Networking
Professional Institutions
Vendor Relationship Management (Agreements, Contracts, Quotes)
Manpower Requisition Process (Authorisation, Documentation, Closures)
Selection Methodology
Interview Process (Panel, Evaluation Methodology)
Testing Processes (Test Instruments, Administration, Monitoring etc.)
Documentation
Forms & Formats (Requisition, Application Blanks, Interview Evaluations)
Appointment Letter, Provisional Offer, Comp.Sheet, Contract Letters, Consultant Agreements
Salary Fitment Benchmarks / Salary Matrix
Joining Formalities & Documentations
Documentation Coding & Revision Guidelines
Recruiment MIS Reports
Company Overview (History, Business, Market, Products/Services, Geography)
Divisional Presentations
Key Personnel Meetings
Technical / Domain / Process Training Programmes
Personnel File
Position Description
Candidate Specification
Experience Specification (Mandatory/Preferred)
Key Performance Indicators (Highest / Ideal Performance Expected)
Key Deliverables (Role Definition)
Competence Required
Position Descriptions Mapping across Organization
Performance Agreement
Goals / Objectives
Key Deliverables (Role Definition)
Developmental Deliverables (for Career / Succession Planning)
Trainings Required (Objective, Priority, Evaluation Parameters)
Organization Support Required
Performance Evaluation
1
2
3
4
5
6
7
8
9
10
11
12
Competencies
Organizational & Business Awareness
Communication
Teamwork
Planning & Organization
Interpersonal Skills
Health, Safety, Environment
Result Orientation
Change & Innovations
Customer Focus
Leadership
Problem Solving & Decision Making
Critical Thinking
Scale 1 --> 5
Current
2.00 -- 3.25
1.00 -- 2.50
1.00 -- 2.50
1.00 -- 1.75
1.00 -- 1.50
2.50 -- 3.50
1.00 -- 1.50
2.00 -- 3.50
1.00 -- 3.50
1.00 -- 3.50
1.00 -- 3.00
1.00 -- 2.00
Desired
Gaps