4.

1 Demographic Data
Different ages, social and ethnic groups are present as employees of McDonalds
Hanworth branch. Table 4.1 presents the statistical data of employees of McDonalds
Hanworth branch.
Total Age Group
Under 20

21

31 - 40

41 - 50

Gender
51 - 60

30
Male
Female

9
0

Married

Single

and

Male

Female

Above

11
3

Marital Status

61

3
1

8
0

8
2

9
2

Work Experience

42
-

8
-

Employee

Status
Less

1-3

4-10

More than

than a

years

years

10 years

Perm.

Cont.

Year
Male
Female

28

14

13

15

26

16

The demographic data reveals following statistics about employees detail.

1. There are 50 employees working in McDonalds Hanworth branch. Nine
males and none of females capture the slot of age group under 20, 11 male
and 3 female employees fall in age group of 21-30, 3 male and one female
employees age range in group of 31-40, 8 male and no female belong to 4150 age group, 8 male and 2 female employees find their place in age group
51-60 and 9 males and 2 females lie in age group 61 and above.
2. Out of 50 employees, 42 male and 8 female are working in McDonalds
Hanworth branch.
3. 28 male and 4 female employees are married and 14 male and 4 females
are unmarried.
4. There are 1 male and 1female general manager, 7 male manager and no
female manager, 5 male and 1 female assistant manager, 15 male and 3
female kitchen staff, 14 male and 3 female crew staff are working in
McDonalds Hanworth branch.
5. There are 26 male and 6 female permanent employees whereas, 16 male
and 2 female contract employees in McDonalds Hanworth branch.
4.2 Satisfactory level of the employee on communication in organization

Table 4.2 describes that to what extent effectively McDonalds is communicating with
their employees and how much communication is important
Statement 4.2.1
strongly agreed

Agreed

disagree

Strongly disagreed
12%

12%

Uncertain

4%
48%

24%

Statement 4.2.2
Stronly Agree

Agree

Uncertain

Disagree

Strongly Disagree
8%

8%

36%

24%
24%

Statement 4.2.3
Strongly Agree

Agree

Disagree

Strongly Disagree

8%

8%

24%

Uncertain

8%
52%

Statement 4.2.4
Strongly Agree

Agree

Uncertain

Disagree

Strongly Disagree
8%
8% 4%
80%

Statement 4.2.5
Strongly Agree

Agree

Uncertain

Disagree

Strongly disagree
10%

14%

34%

24%

18%

Statement 4.2.6
Strongly Agree

Agree

Disagree

Strongly Disagree

8%
18%

12%

Uncertain

38%
24%

Statement 4.2.7
Strongly Agree

Agree

Disagree

Strongly disagree

16%

Uncertain

10%
48%

26%

1.1 4.4 Conclusion

Thus, the researcher has presented and done a brief analysis of the primary data
collected in this research. The researcher understood the various aspects relating
to the research from the interview analysis which were also supported by survey
analysis. The repeated patterns that the researcher observed in the interview
analysis were: the importance of good communication and leadership in an
organizational culture, the inter relation between organizational culture and
leadership and also the importance of maintaining good leadership and
organizational culture for keeping the employees satisfied and enriching their
performance