Position Details

Overview
Host Company Description:
The Home Depot (incorporated in 1978) is a home improvement retailer. The Home Depot stores are full-service warehouse-style
stores that sell an assortment of building materials, home improvement and lawn and garden products and provide a number of
services. The Home Depot stores average approximately 104 000 square feet of enclosed space with approximately 24 000 additional
square feet of outside garden area; and serve three primary customer groups: do-it-yourself (D-I-Y) customers do-it-for-me (D-I-F-M)
customers and professional customers. As of January 29 2012 the Company was operating 2 252 stores; including 1 974 stores in the
United States 180 stores in Canada 91 stores in Mexico and 7 stores in China.
PC98451

Position Code:
City:
State:

Salt Lake City

UT

Gender Preference:

No Preference

English Level:

Advanced

Minimum Age:

18

Earliest Start Date:

5/1/2015

Earliest End Date:

9/1/2015

Latest Start Date:

6/15/2015

Latest End Date:

10/1/2015

Position Details
Average Hours/Week:

An average of 32 to 40 hours can be expected each week over the course of the program.

Typical Schedule:
Schedules will vary depending on store needs and seasonality. Employees should be prepared to work various morning and
afternoon/evening shifts, both during the week and weekends.
Position Description:
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
Bi-lingual sales associates have an emphasis on conversing with a customer in that customers native language, sharing department
and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in
this position know how to greet, qualify, recommend and close every customer in their department in that customers preferred
language. They will also maintain the in-stock condition of assigned areas, and ensure that the areas are clean, shop-able, and safe.
Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies &
standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the
Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in
cooperation with their Department Supervisor, other associates in their department as well as other sales departments (e.g., IMAs,
and the Front-end Associates) to ensure customers needs are met.

Required skills:
Physical Job Requirements
* Bending stooping reaching twisting lifting pushing pulling and moving items; Requires the ability to move around the store and

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maneuver merchandise when necessary
* Responding to public address system announcements; Requires ability to respond to customer service calls personal pages and
general information announcements
* Moving and Standing; Requires moving around the store to assist Customers
* Identifying and reading reports tickets and UPC labels; Requires recognizing identifying and using merchandise and necessary
reports
Other skills:
* Provides fast friendly service
* Is knowledgeable about products and services offered by the Home Depot
* Teams up with others to ensure customer satisfaction
* Executes sales process (greet qualify recommend close go the extra mile)

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* Ensures department is in-stock clean and "shoppable"
* Follows all safety policies and procedures
* Follows all other policies and procedures
Additional application documents:
Employees will need to take a drug test and background check after arriving in Anchorage. The drug test typically takes 2 days to get
the results and the background can take up to 7 days (although the average is around 3 days). Once this information is cleared they
can start.
All employees must fill out the Home Depot paper application with the partner before being considered for this position.

Drug Screening:
All Home Depot employees must pass a drug test before starting work. As soon as you arrive someone from the Home Depots
Associate Relation Team will contact you to tell you where to meet for testing.. They will have to take the drug test and background
after arriving in the US. The drug test typically takes 2 days to get the results and the background can take up to 7 days.
Dress Code (incl. Uniforms):
Home Depot Dress Code:
Associate dress must not present a safety hazard. To meet the high goals for professionalism and safety the following chart identifies
acceptable and unacceptable dress standards for The Home Depot retail stores.
ACCEPTABLE:
* Professional appearance style and hygiene
* A clean Home Depot apron while on duty in all areas of the store; must be worn over approved shirts or blouses back belts jackets
etc.
* Safety apparel or equipment such as safety belts gloves or any necessary or required equipment
* Neat clean properly fitting clothing
* Clean appropriately-sized casual slacks pants or jeans
* Skirts or dresses
* Hemmed walking shorts for hourly associates only for a specific season as determined by the Division President
UNACCEPTABLE:
* Appearance or hygiene that may be offensive to our customers
* Name tag without an apron or a dirty apron
* Non-Home Depot patches and pins on the apron
* Unfastened safety belt torn gloves
* Baggy tight or dirty clothing
* Ripped patched or cutoff casual slacks pants or jeans
* Spandex exercise or similar material
* Skirts or dresses shorter than three inches above the knee
* Cutoff shorts or shorts shorter than three inches above the knee
* Hourly supervisors and salaried supervisors wearing shorts
* T-shirts sleeveless shirts tank tops halter tops midriffs backless etc.
Grooming:
Please present a clean and neat appearance. Please no visible piercing studs or rings except for ears on females; hair should be
pulled back from face; facial hair must be kept trimmed and neat and men must wear their hair above shoulders. All employees must
bathe and brush teeth daily.
Additional Information:
On your first day of work employees will participate in a paid New Hire Orientation. These are a series of web based training courses
that must be completed before you start work on the sales floor. This training is called Before the Apron Training. Each new-hire will
also be given a New Associate Coach that will act as their mentor and trainer for the next 30 days.

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ADDITIONAL INFORMATION RELATED TO HIRING:
Work Experience is very important and participants should be prepared to speak about their:
o Past work experience. How many years in retail? Sales? Home Improvement? Working with a cash register?
o Rate their knowledge or experience with:
Power tools
Hand tools
Home improvement projects (what types youve assisted with)
Working with products such as:
Lumber and framing
Flooring
Hardware
Electrical
They should know simple square footage and conversion tables for common measurement methods.
o Example: If you have ceramic tiles that are 12X12 inches how many tiles would it take to cover a 4ft X 6ft floor?
There might be questions dealing with the cash register.
o Example: If the bill was $42.00 and the customer gives you a gift card for $23.00 how much change would you give the customer?
Lastly be prepared to speak about:
o What type of learner they are... Independent? Requires supervision? Takes the leadership role? Likes working in small groups?
o What type of feedback do they usually get from family? Friends? Co-workers? Managers?
o Do they enjoy challenges? Doing things for themselves? A fast pasted environment?
o Give specific EXAMPLES of when and/or how you provided exceptional customer service. They should be able to elaborate on
these examples and use this question to set themselves apart from other applicants.

Required Duties:
Minimum Qualifications 18 years or older Pass the Drug Test Pass the background check (2-3 day turn around after you have
received your SSN) Fill out Home Depot paper application with partner.
Skills Required:
Supplies Required:
Supplies Cost:
Company Policies:
Minimum 18 years or older, Pass the Drug Test Pass, the background check (2-3 day turn around after you have received your SSN).
Fill out Home Depot paper application with partner. Pass online skills test before you can be interviewed.
Interview Required?:

Yes

Additional Information:
Pay Rate:

USD 9.75

Pay Frequency:
Pay Notes:

Twice Monthly

None
No

Overtime Available?
Overtime Rate:

Days Before Start of Work:

Tipped Position?
Accepts Couples?

No
Yes

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Accepts Groups?

Yes
Yes

Second Job Allowed?

Company Provided Housing?

No

Arrival Information
Recommended Airport:

Salt Lake City International Airport (SLC)

Nearest Bus Station:

If you choose to arrive by bus there is a Grey Hound Station located in Salt Lake City, Utah. https://www.greyhound.com/
Nearest Train Station:
Amtrak trains service in Salt Lake City. The address is: 340 South 600 West Salt Lake City, UT 84101. http://www.amtrak.com/home
Transportation to Company:
You are responsible for getting to and from work. Local bus schedule can be found here:
http://www.rideuta.com/ridinguta/routes/routefinder.aspx
Reporting Instructions:
Please report to the housing you have secured and then report to your employer on the start date listed on your DS 2019 form. Please
make sure to submit your travel details onto your MyIntrax account at least two weeks before your start date.
Travel Instructions:
Fly into Salt Lake City airport. Upon arrival, take a taxi or local bus to the housing that you have secured. Local bus schedule can be
found here: http://www.rideuta.com/ridinguta/routes/routefinder.aspx
Nearest Social Security Office:

Address: 175 East 400 South #500, Salt Lake City, UT 84111
Phone:(866) 851-5275

Social Security Instructions:

Please check in with Intrax and then wait one week before applying for social security card. Be sure to obtain a receipt from your
application to show to your employer. Public transportation available to the Social Security offices.
Area Information
Area Information:
Area Description: Salt Lake City, often shortened to Salt Lake or SLC, is the capital and the most populous city in the state of Utah. As
of the 2011 estimate, the Salt Lake City metropolitan area has a total population of 1,145,905. Salt Lake City is further situated in a
larger urban area known as the Wasatch Front, which has a population of 2,328,299. Salt Lake City lies in a mountain valley with the
Wasatch Mountains to the east and north. Salt Lake Citys elevation is 1,320 meters above sea level. Websites: www.utah.com.
Climate: Average summer temperature (June-August) is approximately 30 degrees Celsius. Altitude: 1425 Meters Nearest Major
Cites: Salt Lake City, UT
Cultural Opportunities:
Utah is known for its majestic mountains and wilderness, 21 National State Parks, fishing and camping. Nearby Attractions Hogle
Zoo, Red Butte Garden, Natural History Museum, National Forests, State Parks, Hiking Trails, Sporting Events, and many rivers and
lakes.
Website:

http://www.homedepot.com

Additional Website Info:

Accomodation Option: Housing Leads - Craigslist (Utah)
Company Arranged:

No

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No

Company Recommended:

Description:
Another great place to find housing is on a web page called Craigslist. Go to:
www.craigslist.com
*Select: US
*Select your state: Utah
*Select your regions: Salt Lake City
*Select: Housing
*Select: Apartments Houses Room Shares or Short Term/ Sub Lease.
You can usually reply to the ads by email. Click the REPLY TO THIS ADD button to contact the person renting the housing. If you
cannot reply to the ad from the site, the advertisement will have a contact phone number or email listed in the ad.
When using Craigslist to find housing NEVER send money to a landlord ahead of time. You should make arrangements to pay for
your housing when you arrive. Again.. DO NOT SEND MONEY FOR HOUSING BEFORE YOU ARRIVE.
Estimated Weekly Cost:

USD 150.00

Additional Weekly Cost:

Additional Cost Description:
Housing will cost between $75.00-150.00 per week depending on the type of housing you choose.
Housing application fee and deposit is a common requirement in some places. Housing deposit is usually refundable pending
condition of rental at time of departure. The majority of housing locations will include all utilities.
Some housing locations may also require you to pay for utilities ( Electric, Water, Wifi, Television, Trash removal)
Please make sure you ask about utilities and furniture when you are making your housing arrangements. You will need to know if the
furniture is provided and if you must pay for your own utilities ( Water, Electric, Etc.)
Commute Options:
Commute Cost:

Walking; Bicycle; Bus

USD 14.00

Company Provides Transportation:

Estimated Distance to Company:
Gender Restrictions:

No

This will depend on the housing location you arrange.

None

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