IT Dashboard Jan2014

Request ID Request Mode
Group
Requester
Department
13746 Web Form
Infra
Shraddha Patiil
Not Assigned
13750 Web Form
Infra-AP
Siva Ganesh
PEDIREDLA
Human Resource
13756 Web Form
Infra-K
Puja Parashar
Gold Loan
13757 Web Form
Infra
Chandresh Patel
Home Loan
13759 Web Form
Infra-AP
Madan Mohan Reddy
Gold Loan
13763 Web Form
Infra-AP
Rajendar Mudarakolla
Gold Loan
13764 Web Form
Infra-AP
Gold Loan
13766 Web Form
Infra-AP
Saidulu
Gold Loan
13772 Web Form
Infra-K
Raghavendra G
Gold Loan
13776 Web Form
Infra
Vasudev Naik
Operations
13777 Web Form
Infra
M.Sasikumar
Home Loan
13781 Web Form
Infra
Obaidur Khan
Human Resource
13784 Web Form
Infra
Obaidur Khan
Human Resource
13786 Web Form
Infra
krishnaprasad nk
Gold Loan
13788 Web Form
Infra-AP
Ram Babu Bonepalli
Gold Loan
13794 Web Form
Infra-AP
Siva Ganesh
PEDIREDLA
Human Resource
13799 Web Form
Infra
Obaidur Khan
Human Resource
13801 Web Form
Infra-AP
D Uma Maheswar
Reddy
Human Resource
13802 Web Form
Infra
Obaidur Khan
Human Resource
13803 Web Form
Infra-K
Varadaraju Al
Gold Loan
13811 Web Form
Infra
Chandran
Chokkalingam
Gold Loan
13812 Web Form
Infra
M.Sasikumar
Home Loan
13824 Web Form
Infra-K
Raghavendra R
Gold Loan
13832 Web Form
Infra-K
Stella K
Audit
13836 Web Form
Infra
Obaidur Khan
Human Resource
13837 Web Form
Infra-AP
Ashok Reddy Ajjugunti Gold Loan
13844 Web Form
Infra
Obaidur Khan
Human Resource
13845 Web Form
Infra
Obaidur Khan
Human Resource
13847 Web Form
Infra-K
Rajesh K M
Gold Loan
13848 Web Form
Application
Raja S
Gold Loan
13849 Web Form
Application-AP
Naresh Yerramsetty
Audit
13850 Web Form
Infra
Nishad K G
Audit
13857 Web Form
Not Assigned
kiran.ashadapu
Gold Loan
13859 Web Form
Application-AP
Suresh Malluri
Gold Loan
13865 Web Form
Infra
Obaidur Khan
Human Resource
13877 Web Form
Not Assigned
Varadaraju Al
Gold Loan
13886 Web Form
Not Assigned
Petal Valladeres
Finance
13893 Web Form
Infra
Petal Valladeres
Finance
13897 Web Form
Infra
Petal Valladeres
Finance
13901 Web Form
Infra-AP
Nagaraju Dubbaka
Audit
13916 Web Form
Infra-AP
Rani Nudurupati
Gold Loan
13918 Web Form
Infra-AP
D Uma Maheswar
Reddy
Human Resource
13926 Web Form
Not Assigned
Sriramaiah
Mudraboyina
Gold Loan
13931 Web Form
Not Assigned
Bala Prasad Duddeda
Gold Loan
13938 Web Form
Infra-K
Shibu T V
Audit
13953 Web Form
Infra-AP
D Uma Maheswar
Reddy
Human Resource
13961 Web Form
Infra
Obaidur Khan
Human Resource
13974 Web Form
Infra-K
V Naveen
Audit
13981 Web Form
Infra-AP
Mohan Kumar L
Gold Loan
13982 Web Form
Infra
Shraddha Patiil
Not Assigned
13983 Web Form
Infra
Karthikeyan Durairajan Gold Loan
13984 Web Form
Infra-AP
Ramanjaneyulu
Bathula
Gold Loan
13988 Web Form
Infra-AP
D.Satyanarayana
Swamy
Gold Loan
13991 Web Form
Infra
Shraddha Patiil
Not Assigned
14004 Web Form
Infra
Sarita Chavan
Finance
14008 Web Form
Infra
Petal Valladeres
Finance
14009 Web Form
Infra-AP
Siva Ganesh
PEDIREDLA
Human Resource
14013 Web Form
Infra
Ganesan Muthusway D Home Loan
14014 Web Form
Infra
Obaidur Khan
Human Resource
14017 Web Form
Infra
Petal Valladeres
Finance
14028 Web Form
Infra-K
Rajesh K M
Gold Loan
14035 Web Form
Infra
Arun Kumar C
Gold Loan
14037 Web Form
Infra-AP
Sumanjali Tella
Gold Loan
14040 Web Form
Infra-AP
Venkatesham Vemula
Gold Loan
14042 Web Form
Infra
14045 Web Form
Infra
Nandkumar Shinde
Distribution
14050 Web Form
Infra-AP
Ram Babu Bonepalli
Gold Loan
14053 Web Form
Infra
14059 Web Form
Infra-AP
D Uma Maheswar
Reddy
Human Resource
14065 Web Form
Infra-AP
Naresh Yerramsetty
Audit
14077 Web Form
Infra
14082 Web Form
Infra
Obaidur Khan
Human Resource
14084 Web Form
Infra
Petal Valladeres
Finance
14085 Web Form
Infra
Petal Valladeres
Finance
14086 Web Form
Infra
Petal Valladeres
Finance
14091 Web Form
Infra
Petal Valladeres
Finance
14102 Web Form
Infra
Petal Valladeres
Finance
14109 Web Form
Infra-AP
Ram Babu Bonepalli
Gold Loan
14112 Web Form
Infra-AP
Krishna Rama Raju

Valluru
Gold Loan
14117 Web Form
Infra-K
Prabu N
Gold Loan
14124 Web Form
Infra-AP
Siva Ganesh
PEDIREDLA
Human Resource
14125 Web Form
Infra-K
Varadaraju Al
Gold Loan
Category
Subcategory
Item
Subject
User Administration
ID Deactivation
Others
ID deactivation 420220
User Administration
ID Creation
Others
ID creation
User Administration
ID Password Reset
Email ID
Reset password for email id
User Administration
Others
others
Email ID configuration and Printer
User Administration
Others
others
tirupathi03034-1 user is not workin
User Administration
ID Password Reset
GL ID
Reg:provide the graditum passwor
User Administration
ID Password Reset
GL ID
please provide the pay slip passwo
User Administration
ID Password Reset
GL ID
reset my graditim password
User Administration
ID Password Reset
Email ID
Post master e-mail Password Reset
User Administration
Others
others
Not able to login into Array - Amit
User Administration
Others
others
windows live mail ID loged
User Administration
ID Creation
Others
ID Creation (Istiyaque & Mahesh)
User Administration
ID Creation
Others
ID Creation Imaran Ahamed
User Administration
Others
others
Email id configuration
User Administration
ID Password Reset
Email ID
Reg: PASS WORD
User Administration
Others
others
Internet issue
User Administration
ID Creation
Others
ID Creation
User Administration
ID Creation
Others
New Joinee - Gradatium ID
User Administration
ID Creation
Others
ID Creation
User Administration
ID Password Reset
GL ID
GRADATIM USER ID UNLOCK _ CH
User Administration
Others
others
Windows live Mail
User Administration
Others
others
windows live mail ID loged-Erode
User Administration
ID Password Reset
Email ID
Reset password- bangalore02004@
User Administration
ID Password Reset
GL ID
Reset my Password
User Administration
ID Creation
Others
ID Creation - Sachin
User Administration
Others
others
MAIL ID PASSWORD FORGET EXPI
User Administration
ID Creation
Others
ID Creation (Gaurang)
User Administration
ID Creation
Others
ID Creation Ashutosh
User Administration
ID Password Reset
GL ID
RESET ARRAY PASSWORD
User Administration
ID Password Reset
GL ID
gradatim ID logged - reg dharapur
User Administration
ID Password Reset
GL ID
Finn one module not log in with my
User Administration
ID Password Reset
Email ID
outlook express not working
User Administration
Others
others
User id 11291 is showing as a "Use
User Administration
ID Password Reset
GL ID
finnone user id showing alredy logi
User Administration
ID Creation
Others
ID Creation Amol
User Administration
ID Password Reset
GL ID
Gradatim user unlock all user_Chan
User Administration
Others
others
email id not loaded
User Administration
Others
others
IT SOFTWARE PROBLEM
User Administration
Others
others
FEDNET PROB
User Administration
ID Password Reset
GL ID
My Graditim user id password is sh
User Administration
ID Password Reset
GL ID
ID UNLOCKED-REG
User Administration
ID Creation
Others
New Joinee - Gradatium ID & Emai
User Administration
ID Password Reset
GL ID
provide a new password
User Administration
Others
others
Regarding for windows live mail ma
User Administration
ID Password Reset
GL ID
FinnOne GL ID pasword Reset
User Administration
ID Deactivation
Others
Gradatium & Email ID Deactivation
User Administration
ID Creation
Others
ID Creation Prakash Jha
User Administration
ID Password Reset
GL ID
RESET FINNONE ID
User Administration
ID Password Reset
Email ID
mysore02031@fedfina.com -passw
User Administration
ID Deactivation
Others
id deactivation Chetan.Kumar@fed
User Administration
Others
others
HRMS - AND SYSTEM TIME SHOW
User Administration
Employee Transfer
Others
my mail ID has to change
User Administration
ID Password Reset
GL ID
ARRAY ID NOT WORKING EMP ID :
User Administration
ID Deactivation
Others
Deactivate the below ids
User Administration
Others
others
not able to open zip files
User Administration
Others
others
LOGIN NOT PROVIDED
User Administration
Others
others
Internet problem
User Administration
Others
others
Out going mail not woking-Reg
User Administration
ID Creation
Others
ID Creation Jitendra
User Administration
Others
others
Cannot delete folders
User Administration
Others
others
RESET PASSWORD
User Administration
ID Password Reset
GL ID
Reset Array Id
User Administration
ID Password Reset
GL ID
kindly provide ARRAY login credent
User Administration
Others
others
HRMS IS NOT OPENING FROM 23/0
User Administration
ID Password Reset
Email ID
Branch Mail password - reset reque
User Administration
Others
others
mail not downloaded in outlook
User Administration
ID Password Reset
GL ID
REG: FORGOT PASSWORD
User Administration
ID Password Reset
Email ID
Requesting the password reset-Avi
User Administration
Others
others
unable to access Note Book
User Administration
ID Password Reset
GL ID
Request for Finn One login id un lo
User Administration
Others
others
Not able to send mail..microsoft ou
User Administration
ID Creation
Others
ID Creation - Ganesh
User Administration
Others
others
manageengine not installed
User Administration
Others
others
PRINTER , TALLY , AND MAIL PROB
User Administration
Others
others
call recording software
User Administration
Others
others
cannot print
User Administration
Others
others
NOT RECIEVEING MAILS
User Administration
ID Password Reset
GL ID
REG: ARRAY PASSWORD IS NOT W
User Administration
ID Password Reset
GL ID
REG: ARRAY ID IS NOT WORKING.
User Administration
ID Password Reset
Email ID
Reset my password
User Administration
ID Creation
Others
Id creation
User Administration
ID Password Reset
Email ID
Request for E mail Password reset
Created By
Technician
ITHelpdesk
Shraddha Patil
Siva Ganesh PEDIREDLA
Shraddha Patil
Puja Parashar
Shraddha Patil
Chandresh Patel
balachandra
Madan Mohan Reddy
balachandra
Shraddha Patil
Shraddha Patil
Saidulu
Shraddha Patil
Description
Dear Team,Please
create all eligilble
IDs for the
below:Employee
ID12025D.O.J.02Jan-14First
NameRammohanFat
her
NameVenkateswarl
uSurnameNarraDesi
gnationExecutiveAdmin. Branch
NameHyderabad
ROCityHyderabadRe
porting
toPravinGenderMale
Contact
Number964270884
{styleSwap(this,
4Alternate Mail
'hover',
'normal',
IDramnarra@gmail.
'rowHiliten');}"
comPAN
onmouseout="funct
No.AIHPN6358DDO
ion
onmouseout()
B18-07-1982Siva
{styleSwap(this,
Ganesh PAsst.
'normal',
'hover',
Manager-Human
'rowHiliten');}">De
ResourcesFedbank
ar
Sir,Kindly
reset
Financial
Services
the
password
for
Ltd.Flat No. 202,
email
id
#6-2-953,2nd
Pujaparashar@fedfi
Floor, Krishna
na.com,
as
Plaza,Khairatabad,
presently
its
Hyderabadshowing
error of
500004.Tel:
wrong
8099935405.www.f
Email
ID
password.Regards,P
edfina.com
configuration
uja Employee and
Id
Printer
Not
10303
dear
sirJeevan
Attched.info.ahmed
Bhima
/madamTirupathi0
abad@fedfina.com
Nagar <><><><
3034-1
user is not
><><><><><>
allowing
us to
{return
login
, it is showing
updateFormValues('
the
message THE
RequesterReqView',
GROUP POLICY
this);
}"SERVER
CLIENT
method="post"
FAILED THE
Dear
sir, Iam
name="WOListFor
LOGIN ,ACESS IS
Rajendarworkingas
m"
DENINED at the
a
branch manger at
action="/prx/000/h
time of login & K
attapur
branch,i
ttp/192.168.1.6:80
drive is not working
forgotmy
graditum
80/WOListView.do?
, I request you to
password.please
requestViewChange
clear the problem
arrange
new
d=true&"
/> is
thanks
Dear
Sir,This
password as soon
&regardsT.MadanMo
informing
you that
as possible.user Id:
han
Rajendar.M
i for got
11891warm
Reddy9666760661
my
payslip
regards,Rajender.m
password please
ATTAPUR 040arrange new
40179610
password as soon
Dear Sir/MadamI
as possible.User
unable to login in
id :FED11891WARM
graditim,please
Raghavendra G
balachandra
Vasudev Naik
Amar Patil
M.Sasikumar
Shraddha Patil
Obaidur Khan
Shraddha Patil
Obaidur Khan
Shraddha Patil
krishnaprasad nk
balachandra
Ram Babu Bonepalli
balachandra
Satish Sirangi
Obaidur Khan
Shraddha Patil
Dear Sir, I
Raghavendra
unable to login in
the post master
mail due to forgot
password kindly
reset the password.
Details given
below.Name:
Raghavendra GEmp
Code: 10759DOJ:
19/12/2011Present
Working Branch:
Not
able to login
Ramaswamy
into
Array - Amit
CircleWith
MondeScreen
shot
Regards;Raghavend
is
attached
for
your
ra GDear
ready
BMRamaswamylive
Team,Windows
reference.Regards,
CircleID
mail
Amit
Monde.
BranchFedbank
loged.password
financial Service
problem.pls
do the
Employee
Ltd.# 374/1,
needful.Regards,sas
ID1202512027D.O.
Ground MHome
ikumar
Floor,
J01-Jan-1403-JanAmara
LoansPark
14First
NilayaChamaraja
RoadErode99429
NameIstiyaqueMah
Double Road-24Ph
20693
eshFather
No. 0821-4253754
NameNasirHemantS
urnameKhanKadam
DesignationRM HLMIS
ExecutiveBranch
NameMumbai
Employee
KalinaMumbai
ID12029D.O.J02-HOCityMumbaiMu
Jan-14First
mbaiReporting
NameImaranFather
toRajiv PandyaRajiv
NameMukeemudde
PandyaGenderMale
enSurnameAhamad
MaleContact
DesignationRMNumber916725755
LAPBranch
08652875588DOB1
Dear
Team,Please
NameMumbai
5-Jan-7931-Mar-81
configuration
my e
KalinaCityMumbaiR
mail id in branch pc
eporting toDheeraj
(vasai).Krishnapras
SawantGenderMale
ad.nk@fedfina.com.
Contact
The
is is
Dearsame
sir, This
Number932355458
deactivate
in mails
inform to you
6DOB10-May-89
panvel.Regards,Kris
are not working
hnaprasad NKbecause when we
BM,Vasai.
entering the
password
mail
is
Dear Team,
I am
not
working
please
unable to open
do the
naukri, due to
needful.WITH
internet
REGARDSNB.RAM
disconnection. So,
BABU,J.L.O
pls do the needful
on urgent
basis.Warm
Regards Siva
Ganesh PAsst.
Employee
Manager-Human
ID12030D.O.J06ResourcesFedbank
Jan-14First
Financial Services
NamePhoolchandra
Ltd.Flat No. 202,
Father
#6-2-953,2nd
NameJaimangalSur
Floor, Krishna
namePathakDesign
Plaza,Khairatabad,
ationRMBranch
HyderabadNameMumbai
D Uma Maheswar Reddy
Shraddha Patil
Obaidur Khan
Shraddha Patil
Varadaraju Al
Shraddha Patil
Chandran Chokkalingam
balachandra
M.Sasikumar
balachandra
Raghavendra R
balachandra
Stella K
Shraddha Patil
Obaidur Khan
Shraddha Patil
Hi,As per the

annexure given
below, request you
to generate the
Email & other
Necessary Id and
passwords for the
New JoineeEmp
ID12028DOJ03.01.
2014First NameKasi
ReddyFathers's
NameSubba Reddy
CHSurnameCHDesi
gnationSr.
Executive CollectionBranch
NameOld
GunturCityGunturR
eporting
Employee
ManagerJaysingh
ID12031D.O.J06(TCM)GenderMaleC
Jan-14First
ontact
NameAmitFather
Number924661993
NameRamprakashS
9/
urnameSachanDesi
7794846343Alterna
gnationTSMBranch
te Email
NameMumbai
IDkasireddy_ch@ya
Dear sir/madam,
KalinaCityMumbaiR
hoo.comDOB10.07.
Gradatim user
eporting
toDheeraj
1980PANAUQPK336
unlock all user of
SawantGenderMale
8PPlease do the
Channapatna
Contact
needful at the
employees.VARADA
Number959569512
earliest, As I need
RAJU A.L
4DOB04-08-1986
to share the Email
11052RAJESH KM
Id toconcern Line
11941SHILPA .K
Manageralong with
10866THEJAVATHI .
Joining
S 11366Thanks &
Report.Thanks
Dear Sir,This is&
RegardsVARADARAJ
RegardsUma
kindly
inform that
U A.LJ.L.OFedbank
Maheswar
Reddy D
in
our
Pudur
Financial Services
ambattur
Ltd#2191, 3rd
branchwindows
live
Cross, Sri Bandhi
mail
not
working,
Complex,Kuvempun
mail
send..
agar,not
Channapatna
Please
do
562160 the
needful.Warm
RegardsChandran
Dear
CBranch ManagerTeam,Windows
Pudur Ambatturlive
mail
ID
BranchFedbank
loged.password
Financial Services
problem.pls
do the
Ltd.No.128,Red
Dear
Sir,Please hills
needful.Regards,sas
High the
reset
ikumar
MHome
Road,Pudur,Chennai
passwordforbelow
LoansPark
-600 053.044mentioned
Email
RoadErode99429
31923355/
IDbangalore02004
20693
09944563002www.
@fedfina.comThank
Please reset my
fedfina.com
s
& one application
Finn
RegardsRaghavendr
passwordEMP
Employee
a RCCA Code
:10745
ID12032D.O.J06kammanahallibanga
01-2014First
lore
NameSACHINFather
s/Husbands
NameHANMANTRA
OSurnameCHINCH
OLEDesignationRMB
ranch
NamePUNECityPUN
EReporting
Ashok Reddy Ajjugunti
balachandra
Obaidur Khan
Shraddha Patil
Obaidur Khan
Shraddha Patil
Rajesh K M
balachandra
Raja S
Vinod Kailash Singh
Naresh Yerramsetty
Vinod Kailash Singh
Nishad K G
Amol Chaudhari
kiran.ashadapu
Vinod Kailash Singh
Suresh Malluri
Vinod Kailash Singh
Obaidur Khan
Shraddha Patil
Varadaraju Al
Amol Chaudhari
DEAR SIR,MAIL ID
PASS WORD
FORGET EXPIRE
THE
PASSWORDBRANCH
Employee
OUTLOOK, BM MAIL
ID678557D.O.J07IDPLEASE AS SOON
Nov-13First
AS POSIBLE
NameGaurangFathe
rs/Husbands
NameSurnameDaro
dkerDesignationRM
Branch
NameAhmedabadCi
Employee
tyAhmedabadRepor
ID12033D.O.J09ting toAbhishek
Jan-14First
SharmaGenderMCo
NameAshutoshFath
ntact
ers/Husbands
NumberNAAlternate
Nameradheyshyam
Mail
SurnameMishraDesi
IDNADOBNAPANNA
gnationRMBranch
NameMUMBAI KalinaCityMumbaiR
Dear
sir,kindly
eporting
toAmit
requesting
you that
SachanGenderMCon
please
release
the
tact
new
password
of
Dear
Sir, User
Number808010121
Array
ID:10631
Id is
2AlternateMy
Mail
network.RegardsRaj
Logged.
It shows"
IDashu5nv@gmail.c
esh
KM8550027298
User
logged
omDOB01-07Dear Already
Sir/Madam
I
in
another
system".
1981PANAXRPM409
am unable log in in
Kindly
rectify
the
5K
finn one
due to
same.
error report
displayed regarding
Dear Sir,our
you already log in
vigilance officer
Finn one. So, pl.
didnt have arrayID
reset my Id
&password and his
microsoft outlook
express didnt work
since 10-1-2014
Dear sir,User id
,kindly reset the
11291 is showing
password as early
as a "User already
as possibleThanks
logged in another
sunderaraj
system.Please
finnone
user id
kvigilance
rectify as early as
showing
alredy
officercoimbatore78
possibleRegards,
login,
please
rectify
10822031
Employee
A.KIRAN0870the
problam
ID12034D.O.J132455077
Jan-14First
NameAmolFathers/
Husbands
NameAnilSurnameD
eshpandeDesignatio
nManagerTresuaryBranch
NameMumbai
Dear
HOCityMumbaiRepo
sir/madam,
rting toDilop
Gradatim
user
MalooGenderMaleC
unlock
all
user of
ontact
Channapatna
Number981990869
employees.VARADA
5Alternate Mail
RAJU
A.L
IDAmoldeshpande2
11052SHILPA
007@gmail.comDO
.K
B01-1110866THEJAVATHI
1982PANAJRPD332
.S
5P
11366Thanks &
Petal Valladeres
Amol Chaudhari
Petal Valladeres
Amol Chaudhari
Petal Valladeres
Amol Chaudhari
Nagaraju Dubbaka
Shraddha Patil
Rani Nudurupati
Shraddha Patil
Shraddha Patil
Sriramaiah Mudraboyina
ITHelpdesk
Bala Prasad Duddeda
Satish Sirangi
Shibu T V
Shraddha Patil
Hi, I am not
getting the email id
of all employees of
fedfina
USER when I
press
on my
AMOL/ctrl+k
PRASAD
:
mail
.
kindly
resolve
java not working
,
it
Array not working ,
manageengine not
working
FEDNET ,USER
PETAL
: NOT GIVEN
SITE doesn't
work
ARRAY
login and , I
on my computer
password
have
Dear attached
sir,My
screenshot
, pls
Graditim user
id
look
into itis
password
showing as a
"Invalid
Dear Sir/MADAM,
password"Regards,
My graditam ID:
NAGARAJU
locked, kindly
DUBBAKAE Codeunlock the same do
11449m:98660219
the
Hi,As
per the
28
needful.regards,RA
annexure given
NI Nbelow, request you
JLO,EMPID:11183VI
to generate the
ZIANAGARAM
Email & other
Necessary Id and
passwords for the
New Joinee;Pref :
kakumanu.ramesh
@fedfina.comEmp
ID12035DOJ17-012014First
NameRameshFather
s's
NameRattaiahSurna
meKakumanuDesig
nationSr. Executive
- CollectionBranch
NamePattabhipura
mCityGunturReporti
dear
ng sir,this is
machilipatnam
ManagerJaysingh
branch
-3017, I am
(TCM)GenderMaleC
working
ontact in this
branch
as a branch
Number924622234
manager
emp
4Alternate,my
Email
code
is
11645,when
IDramesh0342@gm
Iail.comDOB10-07am login into
array
networks my
1973PANAXIPK600
emp
id is do
notthe
0FPlease
loginso
needful please
at the
provide
new
earliest, aAs
I need
password
as Email
early
to share the
as
Id toconcern Line
possibleTHANKS&R
Manageralong with
EGARDS
Joining
Dear
Sir,
from
M.SRIRAMAIAH(116
Report.Thanks
&
my
windows
live
45)BRANCH
RegardsUma
mail
I am unable
to
MANAGERFED
Maheswar
Dear
Reddy D
send
the
mails.
BANK FINANCIAL
Sir/Madam,Please
SERVICES
Reset
my FinnOne
LTDD.NO.11/305,3
GL
ID
06,307,308,1ST
Password.Name:
FLOOR,CHAMMANA
Shibu T VEmp ID :
GIRIPETA,
10704Designation
SIVALAYAMSTREET,
Audit
MACHILIPATNAM08
AsistantThanks &
672Regards,Shibu T V
Shraddha Patil
Obaidur Khan
Shraddha Patil
V Naveen
Shraddha Patil
Mohan Kumar L
Amol Chaudhari
ITHelpdesk
Shraddha Patil
Karthikeyan Durairajan
Senthil
Ramanjaneyulu Bathula
Shraddha Patil
D.Satyanarayana Swamy
Shraddha Patil
Hi,Request you to
deactivate the
Gradatium, Email&
Other id &
passwords for the
below said
employees;107851
Employee
131010699110901
ID12036D.O.J13/01
124511055117701
/2014First
178111771110061
NamePRAKASHFath
118011057107521
ers/Husbands
107111079114271
NameDHIRENDRAS
188210335
urnameJHADesignat
ionRM - LAPBranch
NamePUNECityPUN
EReporting
Dear
Sir,please
toRUPENDRA
reset
My Finnone
GUPTAGenderMCon
IdAD11804V.navee
tact
nThanks
&
Number956149039
Regards,V.Naveen,A
9Alternate
Mail
dear
sir,requesting
udit
IDspj9890@yahoo.c
you
to sir please
executivr,Mangalore
o.inDOB27/08/1984
reset
-Region-,09986783
PANAGYPJ166H
passwordmohan
306
kumar.lBMMANDI
MOHALLA
BRANCHMYSORE99
Dear sir, our branch
86096088
both system time
and HRMS punch
time is showing the
difference of 4
minutes. so it is
very dificult to
singin and sign out,
so kindly rectify the
Dear Sir,This is to
same. Do the
inform you that i
needful.With
got transfered to
Thanks:
vanastalipuram
D.Karthikeyan.Bran
branch from attapur
ch
so kindly change
Manager.AvinashiRo
my mail ID.Thanks
ad, Tirupur.0421&
4325485.09715404
Regards,Ramanjane
941.
yulu.B--BMVANASTHALIPUR
AM BranchDear
sirmy array id
03004Fedbank
is
not
login
Name :
Financial
Services
V.RajkumarEmpID:
Limited,B-438,LIG
11868V.RAJKUMARJ
phaseLONacharam
11,Vanasthalipuram
Branch
HYD
,Hyderabad500070.Mob:
9959508536, Land
lane : 04049020201E-Mail
:ramanjaneyulu.bat
hula@fedfina.com
ITHelpdesk
Shraddha Patil
Sarita Chavan
Amol Chaudhari
Petal Valladeres
Shraddha Patil
Satish Sirangi
Ganesan Muthusway D
Senthil
Obaidur Khan
Shraddha Patil
Petal Valladeres
Amol Chaudhari
Emp CodeEmployee
NameDesignationD
ept.Region11647Lo
kesh
PoojariAppraiserGol
d LoanB C
Road10900Mahesh
H.AppraiserGold
LoanSullia10477Ve
nkatesh NBranch
ManagerGold
LoanBasaveshwarn
agar11683Raghave
ndraSales
OfficerAuto
LoanSales OfficerAuto
Loans11283Dattatr
aya H NaikBranch
ManagerGold
LoanSirsi10634Sud
hakar B GBranch
ManagerGold
LoanKumaraswamy
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shna H NJLOGold
LoanMandya11488
Rajesh.KVJLOGold
LoanUdayanagar11
526Preetha.GJLOGo
ld
LoanThippasandra1
0882Ramakrishna
Reddy S JLOGold
pls
help
LoanKumaraswamy
Layout10672Jayant
Amol
Deshpande
ha Kumar
D.SGold
Login
to
Loan TrainerGold
manageengine
LoanMangalore
Dear Team,I am
service
desk
is not
Region10909Ashant
unable to
access
provided
h
Raj
naukri due to
ShettyJLOGold
internet
LoanB
C
disconnection.
So,
Road11757Lokesh
pls do the needful
B
RSales
ASAP.Warm
OfficerHome
RegardsSiva
LoanRO
Ganesh PAsst.
Bangalore10905Pra
Manager-Human
Dear
Team,I
am not
shanth
KBranch
ResourcesFedbank
able
to
sending
mail
ManagerGold
Financial Services
the
mail
from
LoanPuttur10883Ka
Ltd.Flat No. 202,
yesterday
onweards
rthik
#6-2-953,2nd
due
to
out
going
MAppraiserGold
Floor, Krishna
mail
is
not
LoanHennur10575D
Plaza,Khairatabad,
Employee
working.Kindly
harmendraBranch
HyderabadID12037D.O.J22/1/
rectify
the
ManagerGold
500004.Tel:
2014First
same.Regards,M.ga
LoanChennarayapat
8099935405.www.f
NameJitendra
nesanLocation
head
na11621Bharath
edfina.com
Fathers/Husbands
Coimabatore.
AlvaBranch
NameSureshSurna
ManagerGold
meShrivastvaDesig
LoanSullia10687Su
nationRMmantha
Kumar
LAPBranch
ShettyBranch
NameKalinaCityMu
IManagerGold
have attached a
mbaiReporting
screenshot
of the
LoanMudabidri1180
toAmit
msg
I
am
getting
0Mary
Janifha
PandeyGenderMale
while
deleating
Evangeline.XJLOGol
Contact
folders
inRTreasury
d
LoanK
Number932245979
Puram430192Yogee
Rajesh K M
Shraddha Patil
Arun Kumar C
Shraddha Patil
Sumanjali Tella
Shraddha Patil
Venkatesham Vemula
Shraddha Patil
Shraddha Patil
Nandkumar Shinde
Amol Chaudhari
Ram Babu Bonepalli
Shraddha Patil
Shraddha Patil
Satish Sirangi
Dear sir,kindly
requesting you
that, reset my
DARASHAW
pass
Dear Sir,Kindly
word.RegardsRajes
reset my array
h
KM8550027298
password
as i am
not able to login
ARRAY using my id
Dear Sir,I
- 11696Warm
sumanjali.T(Emp
RegardsArunkumar
id:11354) working
CRoyapuram
as a CCA in
BranchM.No Vanastalipuram
9677055885
branch.Requesting
you to provide me
Dear sir,This is
the ARRAY software
venkatesham
login credentials as
vemula 11842
i was unable to
working as a jlo in
login.Thanks &
vanasthalipuram
RegardsSumanjali.T
branch,my hrms is
8885379629
not opened from
23/01/2014
evening
onwards,iam
sending requesting
mails but still now
not rectified my
problem,please do
the needful.?
Thanks &
Regards,venkatesh
Dear
am- sir, our branch
mail
password
JLOVANASTHALIPU
expired
so we try to
RAM Branchchange
in
03004Fedbank
postmaster
Financial Services
enterprise,
but the
Limited,B-438,LIG
old
password is
phaseshown
wrong. so
11,sahebnagar
Dear Team,mail not
Kindly
reset our
kalan
downloaded in
password
and
Village,Vanasthalipu
outlookregards,nan
Dear
sir/Madam,
arrange
to use our
ram,Hyderabaddkumar986020045
This
is inform
branch
mail id.to
70.Mob:
6
you
I forgot
my
Branch
mail id:
9985282097,
Land
password
tirupur01042@fefin
lane:
040-in
Finnone.
so, please
a.comKarhtiekyan.
49020201E-Mail
Dear sir, our branch
do
the
D09715404941.
:hyderabad03004@
mail password
needful.B.RAM
fedfina.com.
expired
so weweb
try to
BABU,J.L.O,TENALI.
site:
change in
www.fedfina.com
postmaster
enterprise, but the
old password is
shown wrong. so
Kindly reset our
password and
Hi,Herewith
arrange to use our
informing
you
branch mail
id.that,
am
unable
to
Branch mail id:
access
my
tirupur01042@fefin
Wipro
Note Book
a.comWith
from
friday
onwards
Regards.Karhtiekya
and
on
suggestion
n.D09715404941.Ki
of
Mr.send
Satish
logged
ndly
reset
a
call
with
Wipro
password to
Team.They
karthikeyan.d@fedfi
have
checked and
na.com
confirmed that
there is a Hard Disk
Problem with Note
Naresh Yerramsetty
Shraddha Patil
balachandra
Obaidur Khan
Shraddha Patil
Petal Valladeres
Shraddha Patil
Petal Valladeres
Amol Chaudhari
Petal Valladeres
Amol Chaudhari
Petal Valladeres
Amol Chaudhari
Petal Valladeres
Amol Chaudhari
Ram Babu Bonepalli
balachandra
Krishna Rama Raju Valluru
Shraddha Patil
Prabu N
balachandra
Dear Sir, I am
unable to login in
FInn One module
due
login
id using
Deartosir,
I am
locked.
So,
pl.
my mail id in
unlocked
finn
microsoft my
outlook,
one
id.Thanking
last one month i
you
Sir, able to
can not
send any mails.
when sending mail
its shows operation
failed. regarding
that I allready
made call in IT. but
that cal was closed
without rectify this
problem, and alsoI
am receving the
message from
postmaster
Employee
enterprise "quto
ID12038D.O.J28exceed 91%" so
Jan-14First
please arrange to
NameGaneshFather
rectify this problem.
s/Husbands
Regarding that
NameRajaramSurna
already IT people
meSabhaniDesignat
come through Team
ionRM-LAPBranch
viewver
and
Amol deshpande
NameMumbaiinformed,
thethe id
doesn't have
KalinaCityMumbaiR
microsoft
outlook
and password for
eporting
needs
to engine
reinstal, .he
manage
toMohammed
so
kindly
do theany
is not recieving
cannot
print
, tally
AsadGenderMaleCo
needful.
My
mails from mail id
screenshot
I have
ntact
is:
treasury@fedfina.co
attached
and not
Number902982028
karthikeyan.d@fedfi
m
recieving
mails
2DOB22-Nov-86
na.com.D.Karthikey
Call recording
from
an.Branch
software is not
treasury@fedfina.co
Manager.09715404
working , also the
m
941.
same
not yet
I havehas
logged
a
been
installed
in
complaint yesterday
Amol
deshpande
and still no
computer
revert
,kindly
revert
I am not
recieveing
ASAP
.
The
mails from
screenshort
for
manish.marothiya@
today
is
attached
fedfina.com , my
below
team member in
Dear sir, This is
treasury get the
inform to you we
mail but I dont , pls
try login the ARRAY
check
. But, ARRAY is not
working please do
Dear sir, This is
the needful.B.RAM
inform to you we
BABU9392776667.
try to login the
Array . Array is not
working. Please find
Dear Team Kindly
the
reset my email id
attachment.V.K.RA
password, because
MA
i cant reset
RAJU,9491612731.
password in post
master.
Shraddha Patil
Varadaraju Al
Shraddha Patil
Dear Team,Pls
generate the email
id for the
below:Employee
ID12039D.O.J.31Jan-14First
NameNiranjan V
SFather
NameVijaya
KumarSurnameArav
apalliDesignationSal
es Manager Branch
NameHyderabad
ROCityHyderabadRe
porting toNavneet
SinghGenderMaleCo
ntact
Number986643314
Dear
sir / madam
3Alternate
Mail
Please
find the
IDarava_n@yahoo.c
belowe
omPAN mail ID
password
No.AHXPA8762FDO
reset.rajesh.km@fe
B09-06-1975Siva
dfina.comThanks
&
Ganesh PAsst.
regardsRajesh.KM,
Manager-Human
Branch
ResourcesFedbank
ManagerFedbank
Financial Services
Financial
Services
Ltd.Flat No.
202,
Ltd,#2191,
#6-2-953,2nd
3rdCross,
Sri
Floor, Krishna
Bandhi
Plaza,Khairatabad,
ComplexKuvempun
Hyderabadagar,
Channapatna
500004.Tel:
-5621600808099935405.www.f
2756046
/
edfina.com
8550027298http://f
edfina.com
Site
Request Status
MAHARASHTRA
Closed
ANDHRA PRADESH
Closed
Create Comple Resolu Vertica Locatio Branch

d Time
ted tion
l
n
Time
Jan 2,
2014
10:55
Jan 2,
AM
2014
02:07
PM
Jan 2,
ALL
2014
11:54
Jan 2, Not
ALL
AM Assigned
2014
04:56
PM
Jan 10, Not

Gold
2014 Assigned Loan
05:17
PM
KARNATAKA
Closed
Jan 3,
2014
09:43
AM
GUJARAT
Closed
ANDHRA PRADESH
Closed
Jan 3,
2014
10:28
Jan 3,
AM
2014
Jan 8,
2014
03:28
Jan 8,
PM
2014
11:01
AM
03:28
PM
Mumbai
HO
Hyderab Not
ad
Assigned
BANGAL JEEVAN
ORE
BHIMA
NAGAR
Not
Distributi AHMEDA Roaming
Assigned on
BAD
Not
GL
Assigned
Tirupati
Madanap
alle
ANDHRA PRADESH
Closed
Jan 3,
2014
11:35
AM
Jan 3, Not
GL
2014 Assigned
12:15
PM
Hyderab Attapur
ad
ANDHRA PRADESH
Closed
Jan 3,
2014
12:47
PM
Jan 3, Not
GL
2014 Assigned
01:10
PM
Hyderab Attapur
ad
ANDHRA PRADESH
Closed
Jan 3,
2014
02:53
Jan 3, Not
Gold
2014 Assigned Loan
03:08
HYDERA Roaming
BAD
KARNATAKA
Closed
Jan 3,
2014
05:09
PM
Jan 3, Not
Gold
2014 Assigned Loan
05:46
PM
MYSORE KUVEMP
U
NAGAR
MAHARASHTRA
Closed
Closed
2014
10:14
AM
Jan 6, Not
GL
Mumbai
2014 Assigned
05:16
JanPM
4, Not
Distributi ERODE
2014 Assigned on
06:25
PM
Kalina
TAMIL NADU
Jan 4,
2014
10:03
JanAM
4,
Roaming
MAHARASHTRA
Closed
Jan 4,
2014
11:48
AM
Jan 6, Not
ALL
2014 Assigned
05:20
PM
Mumbai
HO
MAHARASHTRA
Closed
Jan 4,
2014
12:14
PM
Jan 6, Not
ALL
2014 Assigned
04:49
PM
Mumbai
HO
MAHARASHTRA
Closed
Jan 6,
2014
09:57
AM
Jan 8, Not
GL
2014 Assigned
03:28
PM
Mumbai
New
Panvel
ANDHRA PRADESH
Closed
Jan 6,
2014
11:46
AM
Jan 8, Not
GL
2014 Assigned
03:29
PM
Guntur
Tenali
ANDHRA PRADESH
Closed
Jan 6,
2014
02:26
PM
Jan 9, Not
ALL
2014 Assigned
06:09
PM
Hyderab Not
ad
Assigned
MAHARASHTRA
Closed
Jan 7,
2014
11:04
AM
Jan 7, Not
ALL
2014 Assigned
05:18
PM
Mumbai
HO
ANDHRA PRADESH
Closed
Jan 7,
2014
12:12
PM
Jan 7, Not
ALL
2014 Assigned
05:20
PM
Hyderab RO
ad
MAHARASHTRA
Closed
Jan 7,
2014
12:18
PM
Jan 7, Not
ALL
2014 Assigned
06:06
PM
Mumbai
KARNATAKA
Closed
Jan 7,
2014
12:40
PM
Jan 7, Not
Gold
2014 Assigned Loan
12:42
PM
MYSORE CHANAP
ATANA
TAMIL NADU
Closed
Jan 7,
2014
06:31
PM
Jan 8, Not
Gold
2014 Assigned Loan
11:39
AM
CHENNA PUDUR
I
AMBATT
UR
TAMIL NADU
Closed
Jan 8,
2014
09:55
AM
Jan 8, Not
Distributi ERODE
2014 Assigned on
06:43
PM
KARNATAKA
Closed
Jan 8,
2014
04:31
PM
Jan 8, Not
GL
2014 Assigned
06:35
PM
KARNATAKA
Closed
MAHARASHTRA
Closed
Jan 9,
2014
03:25
Jan 10,
PM
2014
Jan 10,
2014
11:00
Jan 13,
AM
2014
10:34
AM
06:00
PM
HO
Roaming
Bangalor Hennur
e
Not
Gold
Assigned Loan
BANGAL Roaming
ORE
Not
ALL
Assigned
Mumbai
HO
ANDHRA PRADESH
Closed
Jan 10,
2014
11:04
AM
Jan 10, Not

GL
2014 Assigned
07:04
PM
TIRUPAT Pulivend
HI
ula
MAHARASHTRA
Closed
Jan 10,
2014
07:12
PM
Jan 13, Not

ALL
2014 Assigned
05:57
PM
Mumbai
HO
MAHARASHTRA
Closed
Jan 10,
2014
07:13
PM
Jan 13, Not

ALL
2014 Assigned
05:55
PM
Mumbai
HO
KARNATAKA
Closed
Mysore
Channap
atna
Closed
Gold
Loan
TIRUPUR DHARAP
URAM
ROAD
Closed
2014
10:53
AM
Jan 11,
Jan 11, Not

2014 Assigned
11:01
AM Check
Jan 11,
2014 now.
11:13
AM done.
Jan 11,
GL
TAMIL NADU
Jan 11,
2014
10:04
AM
Jan 11,
GL
Hyderab NA
ad
Reset
GL
Email-ID
passwor
d
Coimbat RO
ore
ANDHRA PRADESH
2014
11:18
AM
2014
11:33
AM
TAMIL NADU
Closed
Jan 11,
2014
11:34
AM
Jan 11,
2014
11:46
AM
ANDHRA PRADESH
Closed
Jan 11,
2014
01:40
PM
Jan 11, Done.Ch GL

2014 eck
05:29 NOw.
PM
Waranga Hanama
l
konda
ANDHRA PRADESH
Closed
Tirupati
Tirumala
Closed
Jan 11,
2014
04:46
Jan 13,
PM
2014
GL
MAHARASHTRA
Jan 11,
2014
01:43
Jan 13,
PM
2014
ALL
Mumbai
HO
12:18
PM
05:53
PM
KARNATAKA
Closed
Jan 14,
2014
01:00
PM
Done
.Check
now.
Not
Assigned
Jan 14, Not

Gold
2014 Assigned Loan
01:08
PM
MYSORE CHANAP
ATANA
MAHARASHTRA
Closed
MAHARASHTRA
Closed
Jan 15,
2014
03:26
PM
Jan 16,
2014
11:26
AM
MAHARASHTRA
Closed
ANDHRA PRADESH
Closed
Jan 16,
2014
05:32
PM
Jan 17,
2014
10:12
AM
Jan 16, Reconfig ALL

2014 ure
02:30
PM Installed ALL
Jan 22,
2014 and
10:53 authoriz
AM ed
Mumbai
HO
Mumbai
HO
Jan 20, Resolved ALL

2014
11:51
AM Not
Jan 17,
GL
2014 Assigned
11:08
AM
Mumbai
HO
Hyderab Roaming
ad
ANDHRA PRADESH
Closed
Jan 17,
2014
03:56
PM
Jan 17, Not

GL
2014 Assigned
04:13
PM
Visakhap Vizianag
atnam
aram
ANDHRA PRADESH
Closed
Jan 17,
2014
04:08
PM
Jan 21, Not

ALL
2014 Assigned
05:13
PM
Hyderab RO
ad
ANDHRA PRADESH
Closed
Jan 18,
2014
11:56
AM
Jan 18, Reset

GL
2014 passwor
12:48 d.
PM
Vijayawa Machilipa
da
tnam
ANDHRA PRADESH
Closed
Hyderab Dilsukhn
ad
agar
Closed
Jan 20,
2014
11:14
Jan 20,
AM
2014
Not
GL
Assigned
KARNATAKA
Jan 18,
2014
03:28
Jan 20,
PM
2014
Not
Gold
Assigned Loan
Bangalor Roaming
e
11:52
AM
12:38
PM
ANDHRA PRADESH
Closed
Jan 20,
2014
07:03
PM
Jan 21, Not

ALL
2014 Assigned
04:40
PM
Hyderab RO
ad
MAHARASHTRA
Closed
Jan 21,
2014
10:46
AM
Jan 21, Not

ALL
2014 Assigned
05:16
PM
Mumbai
KARNATAKA
Closed
Jan 22,
2014
11:11
AM
Jan 22, Not

GL
2014 Assigned
12:48
PM
Mangalor Mangalor
e
e
ANDHRA PRADESH
Closed
Jan 22,
2014
02:46
PM
Jan 22, Reset

GL
2014 Passwor
04:03 d
PM
Mysore
Mandimo
halla
MAHARASHTRA
Closed
Mumbai
HO
TAMIL NADU
Closed
Jan 22,
2014
02:58
Jan 22,
PM
2014
Hyderab NACHAR
ad
AM
ANDHRA PRADESH
Closed
Jan 22,
2014
03:22
PM
Jan 24,
ALL
2014
02:53
Jan
23, COORDI Gold
PM NATE
2014
Loan
01:27 WITH
PM LOCAL
BRANCH
AND
CHNAGE
THE
TIME
Jan 22, Not
GL
SETTING
2014 Assigned
05:03
PM
ANDHRA PRADESH
Closed
Jan 22,
2014
05:35
PM
Jan 22, Not

GL
2014 Assigned
06:29
PM
03:01
PM
HO
TIRUPUR AVINASH
I ROAD
Hyderab Vanastha
ad
lipuram
MAHARASHTRA
Closed
Jan 23,
2014
10:54
AM
Jan 25,
2014
05:16
PM
ALL
MAHARASHTRA
Closed
MAHARASHTRA
Closed
Jan 23,
2014
03:35
Jan 23,
PM
2014
Jan 23,
2014
04:48
Jan 23,
PM
2014
ANDHRA PRADESH
Closed
05:13
Jan
23,
PM
2014
06:00
PM
06:46
Jan
24, Not
ALL
PM
2014 Assigned
01:25
PM
TAMIL NADU
Closed
Jan 24,
2014
10:05
AM
Jan 24,
2014
01:32
PM
MAHARASHTRA
Closed
Jan 24,
2014
10:56
AM
Jan 27,
2014
03:37
PM
MAHARASHTRA
Closed
Jan 24,
2014
11:54
AM
Jan 27,
2014
03:24
PM
Mumbai
HO
Need to Common MUMBAI BKC

open in
notepad
Not
ALL
Mumbai HO
Assigned
I HAVE
CALLED
TO USER
, HE IS
IN HUB
LOCATO
Not
N,
Assigned
CALLED
TO USER
CHANGE
THE
SETTING
AND
RESOLVE
D
Resolved
by user
Hyderab Not
ad
Assigned
Distributi COIMBA Roaming

on
TORE
ALL
Mumbai
HO
ALL
Mumbai
HO
KARNATAKA
Closed
TAMIL NADU
Closed
Jan 24,
2014
02:42
PM
Jan 25,
Mysore
2014
09:33
AM
Jan 24, Not

GL
2014 Assigned
02:49
PM Not
Jan 25,
GL
2014 Assigned
02:56
PM
Channap
atna
Channai Royapur
am
ANDHRA PRADESH
Closed
Jan 25,
2014
10:07
AM
Jan 25, Not

GL
2014 Assigned
10:30
AM
Hyderab vanastali
ad
puram
ANDHRA PRADESH
Closed
Jan 25,
2014
10:49
AM
Jan 27, Not

GL
2014 Assigned
10:32
AM
Hyderab Vanastha
ad
lipuram
TAMIL NADU
Closed
Jan 25,
2014
11:39
AM
Jan 25, Not

Gold
2014 Assigned Loan
11:51
AM
TIRUPUR AVINASH
I ROAD
MAHARASHTRA
Closed
Pune
Closed
Jan 29, resolved LAP

2014
01:38
Jan 25, Not
GL
PM Assigned
2014
06:07
PM
Pune
ANDHRA PRADESH
Jan 25,
2014
01:05
Jan 25,
PM
2014
Guntur
Tenali
03:09
PM
TAMIL NADU
Closed
Jan 27,
2014
09:40
AM
Jan 27, Not

Gold
2014 Assigned Loan
10:37
AM
TIRUPUR AVINASH
I ROAD
ANDHRA PRADESH
Closed
Jan 27,
2014
11:24
AM
Jan 30,
2014
05:40
PM
Hyderab RO
ad
27-01ALL
2013
:Logged
the issue
with
Wipro28
-012013
:Enginee
r
attended
the call
and
found
ANDHRA PRADESH
Closed
TAMIL NADU
Closed
Jan 27,
2014
02:58
PM
Jan 28,
2014
12:09
PM
Jan 27, Not

GL
2014 Assigned
03:18
PM Not
Jan 30,
Gold
2014 Assigned Loan
10:34
AM
Hyderab NA
ad
TIRUPUR AVINASH
I ROAD
MAHARASHTRA
Closed
Jan 28,
2014
03:30
PM
Jan 30, Not

ALL
2014 Assigned
05:56
PM
Mumbai
HO
MAHARASHTRA
Closed
Jan 28,
2014
04:54
PM
Jan 28, Not

ALL
2014 Assigned
05:40
PM
Mumbai
HO
MAHARASHTRA
Closed
HO
Closed
Mumbai
HO
Closed
2014
05:08
PM
Jan 29,
Mumbai
HO
Closed
2014
10:36
AM
Jan 30,
Jan 29, Resolved ALL

2014
03:42
PM Installed ALL
Jan 30,
2014 software
12:16 and
PM reset
Jan 29,
Resolved ALL
2014 passwor
03:41 d
Mumbai
MAHARASHTRA
Jan 28,
2014
04:58
PM
Jan 28,
FebPM
1, Under
ALL
2014 observati
11:46 on
AM
Mumbai
HO
Guntur
Tenali
MAHARASHTRA
MAHARASHTRA
2014
12:40
PM
ANDHRA PRADESH
Closed
Jan 30,
2014
05:53
PM
Jan 31, Not

GL
2014 Assigned
10:41
AM
ANDHRA PRADESH
Closed
Jan 31,
2014
10:47
AM
Feb 1, Repeat
2014 call.
03:31
PM
KARNATAKA
Closed
Jan 31,
2014
11:42
AM
Feb 1, Not
GL
2014 Assigned
12:00
PM
Gold
Loan
GUNTUR TENALI
Bangalor Halasuru
e
ANDHRA PRADESH
Closed
Jan 31,
2014
03:51
PM
Jan 31, Not

ALL
2014 Assigned
05:09
PM
Hyderab Not
ad
Assigned
KARNATAKA
Closed
Jan 31,
2014
05:16
PM
Jan 31, Not

Gold
2014 Assigned Loan
06:26
PM
MYSORE CHANAP
ATANA
Vendor Vendor
Case
ID
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Wipro
Not
Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Not
prabu.n
Assigned @fedfina
.com
Not
Not
Assigned Assigned
Not
Not
Assigned Assigned
Category
Status
No of
No of
No of Calls logged
Branche working calls
per
Closed
User Administration
s
Days
logged Branch/Day
160
25
115
0.0288
115
100%
Clos ed In Proces s
s
In
Process
0
4000
0.02875
Category
IT Infrastructure
Status
Calls
No of
No of
No of
logged
Branche working calls
per
s
Days
logged Branch/D
ay
160
25
315
0.0788
5%
95%
Clos ed
In Proces s
Status
Closed
In
Process
300
15
4000
0.07875
Category
IT
Infrastructu
re
Status
No of
Branches
No of
working
Days
No of
calls
logged
Calls logged
per
Branch/Day
160
25
315
0.0000
Category
Business
Application
Clos
In
ed Process
300
15
Status
No of
Branches
No of
working
Days
No of
calls
logged
Calls logged
per
Branch/Day
160
25
112
0.0280
Category
No of
User
Branches
Administrati
on
160
Clos
In
ed Process
103
Status
No of
working
Days
No of
calls
logged
Calls logged
per
Branch/Day
25
115
0.0000
Clos
In
ed Process
115
Closed
In Process
Closed
In Process
Category
Status
Calls
No of
No of
No of
logged per
In
Business Branche working calls
Closed
Branch/Da
Process
Applicatio
s
Days
logged
y
n
160
25
112
0.0280
103
9
8%
92%
Clos ed In Proces s
104
4134
240
80
424
0.875
0.027092
0.125
Calls logg
4134
0.025157
0.000252
4000
0.028
Sr No
Particular
Centralized storage solution

for KYC & Loan document
AD implementation
Array password policy
Email password policy
Router VA
Firmware upgradation
FinnOne Enhancement
Oracle patch upgrade
AIX server patch upgrade
10
UD for Compound Interest
11
SMS Rate Revision
Description
Regionwise centralized storage solution for KYC documents implemented with
following features:
Daily backup of all docuement
User based authentication
Upload rights provided to users
PAN India implementation of Active Directory completed successfully (MPLS
branches only)
Password policy enabled which will enforced to users to change their password
after every 45 days.
Password policy enabled which will enforced to users to change their password
after every 45 days.
5 days prior to password expiry user will get reminder mail
Router Vulnerability Assessment has been conducted by TCL across PAN India
HO firewall Firmware upgradated as a mandatory security fix
CAS (4) & LMS (7) enhancement delivered as per timeline 20th November 2013 &
successfully deployed in UAT
Oracle 10G version upgrade from 10.2.0.3 to 10.2.0.5 on UAT and production
database
AIX service pack upgrade from version 6100-06-05-11115 to 6100-06-12-1339 on
database server
User understanding document for Compounding Interest functionality has been
shared with Business
Currently we are using transactional SMS for payment reminder,

dues etc.. OTP message for Gold Loan disbursed are send through
Finnone.
Till December 2013 transactional SMS was charged 17 paise/SMS ,
we had negotiated to 14 paise ( 30%) where apprx Rs.12,000
saved per month. OTP was charged at 18 paise/SMS we had
negotiated to 16 paise ( 20%) approx 1000 saved per month.
GL
No of
Disbursement
Amount
in Crs
5992
24.46
Avg TAT
(Min)
38.38
MH /
GUJ
241
Region
AP /
KAR
ROAP
2117
1669
5992
LAP
No of
Amount Avg TAT
Disbursement
in Crs
(Days)
13
7.92
11
13
214000
36380
I
7
Region
PUNE
2
AD
4
on
TN /
ROTN
1965
4%
33%
35%
28%
MH / GUJ
AP / ROAP
KAR
TN / ROTN
31%
54%
15%
MUMBAI
PUNE
AHMEDABAD
Categor
y
TATA
MPLS
Total
Status
No of
No of
Branche Issue
s
logged
140
25
No of
Open
Issue
No of
Closed
Issue
25
100%
No of Open Is s ue
No of Clos ed Is s ue
Categor
y
TATA
MPLS
Status
No of
No of
Branche working
s
Days
140
25
Calls
logged
No of
In
calls (Branch/D Closed
Process
ay)
logged
25
%
0.008
3500
0.008
25

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