Sheri S.

Fox
224.213.3420
sherifoxsf@yahoo.com
AREAS OF EXPERIENCE....
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Office Operations and Human Resources

Managed overall operations in non-profit and for-profit organizations, including facilities, internal office
communication, invoice coding, timesheet submission and interdepartmental relationships. Developed and
monitored department financials of $400,000+. Coordinated variety of financial functions, including annual
department budgeting, fiscal controls, payables and purchases. Reduced office expenses by 25% at Bickerdike
Redevelopment Corporation (BRC) via vendor re-negotiation, contract review and cost control measures.
Implemented Hill and Knowlton/San Francisco office move. Supervised diverse teams, including administration,
facilities, IT and grant writers.
Coordinated human resources functions, including recruiting, performance reviews, terminations, employee
relations, new employee orientations, benefits administration and compensation. Developed and/or updated
personnel policies and office procedures. At iostudio, grew overall staff numbers 150% (from 65 to
approximately 150 in two years with one- or two-person department). Maintained a successful organizational
culture that facilitated strong retention. Professionally managed 97-person reduction in force.
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Marketing & Promotions

Maintained the membership recruitment program for BRC and planned programs for community members.
Responsible for production of variety of marketing materials, including program brochures, annual reports,
posters, event invitations and other collateral. Collaborated with internal and external designers on various
projects, including an internal marketing program for ioUniversitys relaunch (emails, posters and LMS users
guides).
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Strategic Planning and Policies

With executive management, oversaw departmental short and long-range planning at BRC. Developed strategic
plans and overall organizational planning, including SWOT, staffing and program needs, space planning and
staff skill review. Collaborated with internal departments to create and implement specific goals based on the
Wildly Important Goals concept. Modified operational polices regarding expense reports, timesheets, dress
code and overall employee guidelines.
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Employee and Volunteer Training

Co-created and implemented internal employee training program, ioUniversity, including two-day onboarding
course covering company processes, leadership courses for management and soft skill enhancement for all
employees. Acted as liaison to BRCs Strategic Planning committee, iostudio Advisory Board and other
volunteer committees. Worked closely with Board members and created Board meeting packets. Conducted
sections of new Board member training. Trained volunteers on seeking contributions and event logistics.
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Special Events and Development

Created and managed event budgets, surpassing previous bottom lines and ensuring profit. Planned and
implemented events, including membership meetings, educational programs, graduate school reunions,
management retreats, sporting events, holiday celebrations and a two-day annual training conference for iostudio
call center employees. Oversaw $450,000 fundraising plan, with total budget of $1.4 million annually. Wrote
grants, funding reports, and membership recruitment and retention correspondence.
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Sales and Customer Service

At Room and Board, consistently one of top five Design Associates in sales volume out of 20+ personnel,
averaging $60,000/month with a maximum $100,000+/month. Assisted customers with purchasing
furniture/designing rooms that fit their needs, their homes and their own style.

EMPLOYMENT HISTORY
Operations Consultant, Auto Driveaway (franchise)
Chicago, Illinois

March 2014 - present

Employee Services Director, iostudio

Training Director !
Special Projects Director !
Human Resources Manager !
Nashville, Tennessee

July 2008 December 2013

Director of Corporate Operations & HR, eshots, Inc.

Chicago, Illinois

August 2007 July 2008

Operations Director, Bickerdike Redevelopment Corp.

Chicago, Illinois

July 2004 August 2007

Administration Supervisor, L.C. Williams & Associates

Chicago, Illinois

July 2003 - July 2004

Operations Manager, Hill & Knowlton, Inc.

San Francisco, California
(50% staff layoff in May 2002)

February 2001 - May 2002

Operations Supervisor, VIA Marketing & Design

San Francisco, California
(San Francisco office closed in January 2001)

June 2000 - January 2001

Design Associate, Room & Board

Chicago, Illinois

April 1998 - June 2000

Assistant Director, Event Planning, University of Chicago, GSB

Chicago, Illinois

February 1997 - January 1998

EDUCATION
Bachelor of Arts, Journalism/Public Relations, Northern Illinois University
General Studies, Illinois State University