ERNEST MORSE

Groveland, FL 34736 ~ 989-233-1642 ~ morseernie@yahoo.com

Retail District Manager ~ Area Manager ~ General Manager

AREAS
Sales Focused
Negotiations
Merchandising

EXPERTISE

Customer Service
Inventory Control
Loss Prevention

SUMMARY

OF

OF

Staff Management
Staff Training
Problem Solving

QUALIFICATIONS

Award-winning retail District Manager with more than 13 years of valuable, hands-on experience.
Honored as District Manager of the Year at Advance Auto Parts in 2012 for exceeding performance metrics.
Honored as Store Manager of the Year in 1998 for outstanding sales performance compared to peers.
Consistently promoted to positions of greater responsibility for exceeding job performance expectations.
Personable professional with solid listening, verbal communication and interpersonal skills.
Experience fostering and developing relationships with customers in person and over the telephone.
Excellent time management, attention to detail and organizational skills, including prioritizing tasks.
Participated on Interview Panel for District Manager positons

PROFESSIONAL EXPERIENCE

Advance Auto Parts

District Leader, Northeast Michigan (Nov. 1999-June 2013 - Retired)

Nov. 1997-June 2013

Managed 17 separate retail store locations throughout Northeast Michigan.

Mentored, coached and groomed management staff to bring out the best in each of their store employees.
Led training for newly-hired district managers, teaching them the tools to be successful in their new role.
Educated team members on best practices of sales; customer service; inventory control; and merchandising.
Interviewed and hired a team of personnel, including management staff.
Review P&L statements for individual stores and district
Implemented cost savings measures that directly effects the bottom line
Implemented and reviewed budgets, including payroll and scheduling
Maintained accurate inventory controls and low levels of shrink throughout the district.

Accomplishments:

Honored as District Manager of the Year in 2012 for exceeding performance metrics versus peers.
Achieved excellent performance across shrink management and inventory accuracy. Assisted other districts to achieve
same results.
Spearheaded new store openings in multiple locations, including other districts.
Elected to sit on the interview panel for peer positions.

Store Manager Clio, MI (Nov. 1997-Nov. 1999)

Led daily store operations, including interviewing and hiring personnel, as well as training associates on best practices.

Major Accomplishment:

Honored as Store Manager of the Year in 1998 for outstanding sales performance compared to peers.

Autoworks
Store Manager Clio, MI

Dec. 1988-Nov. 1997

Led daily store operations, including sales; customer service; inventory control; merchandising; and staff management.