Professional Documents
Culture Documents
REGULATIONS
BROADBAND INSTALLATION
(FIXED WIRELESS SYSTEMS) NC II
INFORMATION AND COMMUNICATION
TECHNOLOGY (ICT) SECTOR
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT
AUTHORITY
East Service Road, South Superhighway, Taguig City, Metro Manila
0
TABLE OF CONTENTS
Page No.
SECTION 1
SECTION 2
COMPETENCY STANDARDS
2-31
Basic Competencies
Common Competencies
14 -19
Core Competencies
20 -31
SECTION 3
TRAINING STANDARDS
SECTION 4
DEFINITION OF TERMS
2 -13
32-38
39
40-43
COMPETENCY MAP
44
ACKNOWLEDGEMENT
45
BASIC COMPETENCIES
Participate in workplace communication
Work in team environment
Practice career professionalism
Practice occupational health and safety procedures
Code
COMMON COMPETENCIES
ICT315202
ICT311203
Code
ICT724601
ICT724602
ICT724603
ICT724604
CORE COMPETENCIES
Install Mast and Accessories
Install and Lay Out Cables
Install and Configure CPE
Render Service Excellence to Customers
Note: Some employers may require their broadband installers to hold drivers licenses.
SECTION 2:
COMPETENCY STANDARDS
This section gives the details of the contents of the basic, common, and core units
of competency required for Broadband Installation (Fixed Wireless Systems) NC II.
BASIC COMPETENCIES
UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION
UNIT CODE
UNIT DESCRIPTOR
ELEMENT
2. Participate in
workplace meetings
and discussions
3. Complete relevant
work related
documents
500311105
RANGE OF VARIABLES
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------TRAINING REGULATIONS BROADBAND INSTALLATION (FIXED WIRELESS SYSTEM) NC II
Page 2
VARIABLE
RANGE
1. Appropriate sources
1.1.
1.2.
1.3.
1.4.
1.5.
Team members
Suppliers
Trade personnel
Local government
Industry bodies
2. Medium
2.1.
2.2.
2.3.
2.4.
2.5.
2.6.
Memorandum
Circular
Notice
Information discussion
Follow-up or verbal instructions
Face to face communication
3. Storage
4. Forms
5. Workplace interactions
5.1.
5.2.
5.3.
5.4.
6. Protocols
Face to face
Telephone
Electronic and two way radio
Written including electronic, memos, instruction
and forms, non-verbal including gestures, signals,
signs and diagrams
EVIDENCE GUIDE
1. Critical aspects
of Competency
2. Underpinning
Knowledge
2.1.
2.2.
2.3.
2.4.
2.5.
2.6.
3. Underpinning
Skills
4. Resource
Implications
4.1.
4.2.
4.3.
4.4.
5. Methods of
Assessment
6. Context for
Assessment
Effective communication
Different modes of communication
Written communication
Organizational policies
Communication procedures and systems
Technology relevant to the enterprise and the individuals
work responsibilities
Fax machine
Telephone
Writing materials
Internet
UNIT OF COMPETENCY:
UNIT CODE
:
UNIT DESCRIPTOR
ELEMENT
PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
3. Work as a team
member
RANGE OF VARIABLES
VARIABLE
RANGE
2. Sources of
information
2.1.
2.2.
2.3.
2.4.
3. Workplace context
3.1.
3.2.
3.3.
3.4.
EVIDENCE GUIDE
1. Critical aspects
of Competency
2. Underpinning
Knowledge and
Attitude
2.1.
2.2.
2.3.
2.4.
Communication process
Team structure
Team roles
Group planning and decision making
3. Underpinning
Skills
3.1.
4. Resource
Implications
5. Methods of
Assessment
6. Context for
Assessment
6.1.
6.2.
UNIT OF COMPETENCY:
UNIT CODE
500311107
UNIT DESCRIPTOR
ELEMENT
1. Integrate personal
objectives with
organizational goals
1.1.
2.1.
3. Maintain professional
growth and
development
3.1.
3.2
3.3
RANGE OF VARIABLES
VARIABLE
RANGE
1. Evaluation
2. Resources
2.1 Human
2.2 Financial
2.3 Technology
2.3.1 Hardware
2.3.2 Software
4. Recognitions
4.1
4.2
4.3
4.4
4.5
4.6
Recommendations
Citations
Certificate of Appreciations
Commendations
Awards
Tangible and Intangible Rewards
5. Licenses and/or
certifications
5.1
5.2
5.3
5.4
National Certificates
Certificate of Competency
Support Level Licenses
Professional Licenses
EVIDENCE GUIDE
1. Critical aspects
of Competency
2. Underpinning
Knowledge
3. Underpinning
Skills
4. Resource
Implications
5. Methods of
Assessment
6. Context for
Assessment
UNIT OF COMPETENCY :
UNIT CODE
500311108
UNIT DESCRIPTOR
ELEMENT
1. Identify hazards and
risks
4. Maintain OHS
awareness
1.1
RANGE OF VARIABLES
VARIABLE
1. Safety regulations
2. Hazards/Risks
3. Contingency measures
4. Personal Protective
Equipment
5. Emergency-related drills
and training
RANGE
May include but are not limited to:
1.1 Clean Air Act
1.2 Building code
1.3 National Electrical and Fire Safety Codes
1.4 Waste management statutes and rules
1.5 Philippine Occupational Safety and Health Standards
1.6 DOLE regulations on safety legal requirements
1.7 ECC regulations
May include but are not limited to:
2.1 Physical hazards impact, illumination, pressure,
noise, vibration, temperature, radiation
2.2 Biological hazards- bacteria, viruses, plants, parasites,
mites, molds, fungi, insects
2.3 Chemical hazards dusts, fibers, mists, fumes,
smoke, gasses, vapors
2.4 Ergonomics
2.4.1 Psychological factors over exertion/
excessive force, awkward/static positions,
fatigue, direct pressure, varying metabolic
cycles
2.4.2 Physiological factors monotony, personal
relationship, work out cycle
May include but are not limited to:
3.1 Evacuation
3.2 Isolation
3.3 Decontamination
3.4 (Calling designed) emergency personnel
May include but are not limited to:
4.1 body belt & strap
4.2 hard hat/ helmet
4.3 set gloves
4.4 goggles
4.5 safety shoes
4.6 tool pouch
5.1 Fire drill
5.2 Earthquake drill
5.3 Basic life support/CPR
5.4 First aid
5.5 Spillage control
5.6 Decontamination of chemical and toxic
5.7 Disaster preparedness/management
6.1 Medical/Health records
6.2 Incident reports
6.3 Accident reports
6.4 OHS-related training completed
EVIDENCE GUIDE
1. Critical aspects
of Competency
2. Underpinning
Knowledge
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
3. Underpinning
Skills
4. Resource
Implications
5. Methods of
Assessment
6. Context for
Assessment
COMMON COMPETENCIES
UNIT TITLE
UNIT CODE
ICT315202
UNIT DESCRIPTOR
ELEMENT
PERFORMANCE CRITERIA
Italicized Bold terms are elaborated in the Range of Variables
1. Assess quality of
received materials or
components
3. Engage in quality
improvement
RANGE OF VARIABLES
VARIABLE
RANGE
1. Materials/components
2. Faults
3. Documentation
4. Quality standards
5. Customer
5.1. Co-worker
5.2. Suppliers
5.3. Client
5.4. Organization receiving the product or service
EVIDENCE GUIDE
1. Critical aspect of
competency
2. Underpinning knowledge
3. Underpinning skills
4. Method of assessment
5. Resource implication
6. Context of Assessment
: ICT311203
UNIT DESCRIPTOR
ELEMENT
1. Plan and prepare
for task to be
undertaken
3. Access information
using computer
4. Produce/output
data using
computer system
5. Maintain computer
equipment and
systems
PERFORMANCE CRITERIA
Italicized Bold terms are elaborated in the Range of Variables
RANGE OF VARIABLES
VARIABLE
1. Hardware and
peripheral devices
2. Software
3. OH & S guidelines
4. Storage media
5. Ergonomic guidelines
6. Desktop icons
7. Maintenance
RANGE
1.1.
1.2.
1.3.
1.4.
1.5.
1.6.
1.7.
Personal computers
Networked systems
Communication equipment
Printers
Scanners
Keyboard
Mouse
EVIDENCE GUIDE
1. Critical aspect of
competency
2. Underpinning knowledge
3. Underpinning skills
4. Method of assessment
5. Resource implication
6. Context of Assessment
CORE COMPETENCIES
UNIT OF COMPETENCY :
UNIT CODE
ICT724601
DESCRIPTOR
ELEMENT
1.
Prepare for
mast installation
2.
Install mast,
accessories
1.1
RANGE OF VARIABLES
RANGE
VARIABLE
1. Tools and
equipment,
materials and
PPE
2. Relevant
authorities
2.1
2.2
2.3
2.4
homeowners association
house owners
building administrators
apartment lessor
3. Fixing
structures and
devices
3.1
Fixing structures
3.1.1. Guy wire
3.1.2. Guy ribbon
3.1.3. Guy anchor
3.1.4. Turnbuckle
Fixing devices
3.2.1. screw hooks
3.2.2. set of bolts, nuts and washers
3.2.3. machine bolts straight
3.2.4. tex screws
3.2.5. wallmount / roofmount brackets
3.2.6. Color coded tapes (Serves as an identifier of
Company/Installer
3.2
4. Types of
installation
5. Appropriate
personnel
6. Installation and
design
amendments
4.1
4.2
4.3
5.1
5.2
Roof-mounted
Wall-mounted
Special or customized installation
leadman/team leader
supervisor
6.1
6.2
cable re-routing
as-built plan
EVIDENCE GUIDE
1. Critical aspects
of competency
2. Underpinning
knowledge and
attitude
3. Underpinning
skills
3.1.
3.2.
3.3.
3.4.
4. Resource
implications
5. Method of
assessment
6. Context of
assessment
UNIT OF COMPETENCY :
UNIT CODE
ICT724602
DESCRIPTOR
ELEMENT
1.
Prepare for
cable lay out and
installation
PERFORMANCE CRITERIA
(Italicized Bold terms are elaborated in the range of variables)
RANGE OF VARIABLES
RANGE
VARIABLE
1. Tools, equipment
and materials
and PPE
2. Support structure
2.1
2.2
2.3
Roof
Ceiling
Pole
3. Suitable
methods of cable
routing
3.1
3.2
4. Appropriate
personnel
4.1
4.2
Leadman/team leader
Supervisor
EVIDENCE GUIDE
1. Critical aspects Assessment requires evidence that the candidate:
of competency 1.1.
Complied with standard installation practices and safety
procedures at all times during installation
1.2.
Laid out and installed data cables following job and quality
requirements and within agreed time frame
1.3.
Communicated and worked with authorities and personnel
concerned
2.1 Safety Practices
2. Underpinning
1.1.3 Work safety requirements
knowledge and
1.1.4 Proper use of tools and equipment
attitude
2.2
Materials, Tools and Equipment: Uses and Specifications
2.3.1 Identification of appropriate tools, equipment; and
devices and proper usage
2.3 Theory and Practices
2.3.1 Wireless Broadband systems overview
2.3.2 Map reading and identification of network symbols
and diagrams
2.3.3 Lay out and installation of CAT5e
2.3.4 Installation pole hardware and accessories
2.4
Desirable work values and attitudes (cost conscious, safety
conscious, quality conscious, etc.)
3.1.
Work efficiently and systematically
3. Underpinning
3.2. Observing safety precautions
skills
3.3. Proper handling, use and maintenance of tools and
equipment.
3.4. Proper handling of CAT5e cables
3.5. Interpreting plans and symbols
4. Resource
implications
5. Method of
assessment
6. Context of
assessment
ELEMENT
1.
Prepare for
installation of CPE
1.1
1.2
1.3
2.
Install CPE
2.1
2.2
2.3
3.
Connect CPE
devices
2.4
3.1
3.2
3.3
4.
Configure CPE
4.1
4.2
4.3
4.4
5.
Wrap up job
5.1
5.2
5.3
RANGE OF VARIABLES
VARIABLE
1. Tools, equipment,
materials and
PPE
2. Installation and
configuration of
CPE
3. Equipment
4. Appropriate
personnel
5. Problems
encountered
RANGE
May include but not limited to:
Customer Premise
Tools:
Equipment:
1.1 RJ45 crimper
1.17 radio antenna
1.2 Blade cutter
1.3 Staple gun
Equipment:
1.4 Set of plierss
1.18 computer with NIC
1.5 Set of screwdrivers
1.19 surge suppressor
1.6 Hand drill w/ bits
1.20 service vehicle
1.7 Hammer
1.8 Mallet
PPE:
1.9 compass
1.21 body belt & strap
1.10 Extension ladders (12 feet
1.22 hard hat/ helmet
length)
1.23 set gloves
Materials:
1.24 goggles
1.11 cable tie
1.25 safety shoes
1.12 sealant
1.26 tool pouch / holster
1.13 cable tag
1.27 safety cones/traffic
1.14 grounding wire (2.0mm,
safety devices
stranded)
1.15 grounding rod (1/2 by 20
with clamp)
1.16 surge suppressor
2.1 Configure CPE
2.2 Conduct radio frequency (RF) survey
2.3 Check strength of received signal
2.4 Fix CPE to pole
2.5 Secure mounting
2.6 Layout cable
2.7 Provide drip loop and attach the cable properly to the wall of
the building either through conduit or staple wire
2.8 Install surge suppressor nearest to ground and provide drip
loop before inserting the cable inside the premise
2.9 Extend drop cable to computer
3.1 surge suppressor
3.2 personal computer/laptop with network-interface card
4.1 cable installer / lead man
4.2 ground man / helper
EVIDENCE GUIDE
1. Critical aspects of
competency
2. Underpinning
knowledge and
attitude
3. Underpinning skills
4. Resource
implications
5. Method of
assessment
6. Context of
assessment
PERFORMANCE CRITERIA
(Italicized Bold terms are elaborated in the range of variables)
4. Provide after-sales
support
RANGE OF VARIABLES
VARIABLE
1. Client/customers
needs
RANGE
May include the following:
1.1
1.2
3. Interactive
Communication
3.1
3.2
3.3
3.4
3.5
4. Key principles and
steps to retention
Technical support
Sales support
Gathering information in a courteous, professional
manner
Active listening
Probing skills
3.3.1 paraphrasing
3.3.2 summarizing
3.3.3 clarifying
Ensuring consistent quality service for all types of
customers
Avoid certain sensitive topics
EVIDENCE GUIDE
1 Critical aspects of
competency
2 Underpinning
knowledge and
attitude
3 Underpinning skills
Resource Implications
5 Method of
assessment
6 Context of
assessment
4.1
CURRICULUM DESIGN
Course Description:
This course is designed to develop & enhance the knowledge, skills, & attitudes
of a fixed wireless broadband installer, in accordance with industry standards. It
covers the basic and common competencies in addition to the core competencies
such as installing mast and accessories, laying out of cables, and installing and
configuring the CPE.
BASIC COMPETENCIES
18 hrs
Unit of
Competency
1. Participate in
Workplace
Communication
Learning Outcome
Methodology
Assessment
Approach
Demonstration
Observation
Interviews/
questioning
2.
Work in a Team
Environment
3. Practice Career
Professionalism
4. Practice
Occupational
Health and
Safety
Procedures
Discussion
Demonstration
Interaction
Observation
Interviews/
questioning
Demonstration
Observation
Observation
Interviews/
questioning
Interview
COMMON COMPETENCIES
18 hrs
Unit of
Competency
1.
Ap
ply Quality
Standards
2 Perform
Computer
Operations
Learning Outcomes
1.1 Check materials and
replace faulty ones in
accordance with
workplace standards and
requirements
1.2 Carry out work
assignments in
accordance with standard
operating procedures
1.3 Check completed work
against standards and
specifications
1.4 Document and prepare a
report on deviations from
specific quality standards
2.1 Identify and Select
appropriate hardware and
software according to the
tasks assigned and their
required outcomes
2.2 Access/Use the necessary
Program/application
containing the information
required
2.3 Use keyboard in line with
techniques and OH & S
ergonomic requirements
2.4 Transfer files, data
between compatible
systems using computer
software, hardware/
peripheral devices in
accordance with standard
operating procedures
2.5 Implement procedures for
ensuring security of data,
file maintenance, including
regular back-ups and virus
checks in accordance with
standard operating
procedures
Methodology
Field trip
Symposium
Film showing
Simulation
On-the-job
training
Lecture
Discussion
Demonstration
Computer
Based training/elearning
Assessment
Approach
Demonstration
& questioning
Observation &
questioning
Third party
report
Practical
Demonstration
Observation
and Questioning
CORE COMPETENCIES
80 hrs
Unit of
Competency
1. Install Mast
and
Accessories
Learning Outcomes
Methodology
Lecture
Discussion
Demonstratio
Viewing
multimedia
Hands on
practice
Assessment
Approach
Observation
in workplace
Demonstratio
n
Oral
questioning
Third Party
Report
Lecture
Observation
in workplace
Discussion
Demonstratio
Demonstratio
n
n
Oral
Viewing
questioning
multimedia
Third Party
Hands on
Report
practice
Lecture
Observation
in workplace
Discussion
Demonstratio Demonstratio
n
n
Oral
Viewing
questioning
multimedia
Third Party
Hands on
Report
practice
Lecture
Observation
in workplace
Discussion
Demonstratio
Demonstratio
n
n
Oral
Viewing
questioning
multimedia
Third Party
Report
3.2
TRAINING DELIVERY
The delivery of training should adhere to the design of the curriculum.
Delivery should be guided by the 10 basic principles of the competency-based
Technical and Vocational Education and Training (TVET).
The training is based on curriculum developed from the competency
standards;
Learning is modular in its structure;
Training delivery is individualized and self-paced;
Training is based on work that must be performed;
Training materials are directly related to the competency standards
and the curriculum modules;
Assessment is based in the collection of evidence of the performance
of work to the industry required standard;
Training is based both on and off-the-job components;
Allows for recognition of prior learning (RPL) or current
competencies;
Training allows for multiple entry and exit; and
Approved training programs are nationally accredited.
The competency-based TVET system recognizes various types of
delivery modes, both on and off-the-job as long as the learning is driven by the
competency standards specified by the industry. The following training
modalities may be adopted when designing training programs:
3.3
3.4
Combination
Plierss
Compass
Diagonal
pliers
RJ-45 crimper
Extension
cord
Flash light
Standard
Screwdriver
Hammer
Extension
Ladder
Level
Long nose
plierss
Combination
wrenches
Toolbox
Vise grip
EQUIPMENT
Description
Computer w/ NIC
5 sets
Card
Radio
5 sets
antenna/modem
10 pcs
Roofmount bracket
30 pcs
5 sets
15 pcs
Guy anchor
10 pcs
Qty.
Internet Subscription
Projector
1 pc.
Whiteboard
Qty.
1 pc.
MATERIAL
Description
Whiteboard
20 pcs. RJ 45 connectors
Safety harness
5 sets
Safety gloves
5 sets
Safety goggles
3.5
TRAINING FACILITIES
SIZE IN
METERS (M)
AREA IN
SQ. M
QTY
TOTAL AREA
IN SQ. M
Lecture Area
6x8
48
48
7X8
56
56
4x5
20
20
2x5
10
20
Total
Facilities / Equipment / Circulation*
Total Area
3.6
144
35
179
TRAINERS QUALIFICATIONS
Broadband Installation (Fixed Wireless System) NC II
Trainers Qualification TQ II
* Optional:
3.7
INSTITUTIONAL ASSESSMENT
Institutional assessment is undertaken by trainees to determine their
achievement of units of competency. A certificate of achievement is issued for
each unit of competency.
Assessment shall focus on the core units of competency. The basic and
common units shall be integrated or assessed concurrently with the core
units.
4.4
4.5
4.4.1.
4.4.2.
DEFINITION OF TERMS
GENERAL
1) Certification - is the process of verifying and validating the competencies of a
person through assessment
2) Certificate of Competency (COC) is a certification issued to individuals who
pass the assessment for a single unit or cluster of units of competency
3) Common Competencies - are the skills and knowledge needed by all people
working in a particular industry
4) Competency - is the possession and application of knowledge, skills and
attitudes to perform work activities to the standard expected in the workplace
5) Competency Assessment - is the process of collecting evidence and making
judgments on whether competency has been achieved
6) Competency Standard (CS) - is the industry-determined specification of
competencies required for effective work performance
7) Context of Assessment - refers to the place where assessment is to be
conducted or carried out
8) Core Competencies - are the specific skills and knowledge needed in a
particular area of work - industry sector/occupation/job role
9) Critical aspects of competency - refers to the evidence that is essential for
successful performance of the unit of competency
10) Elective Competencies - are the additional skills and knowledge required by
the individual or enterprise for work
11) Elements - are the building blocks of a unit of competency. They describe in
outcome terms the functions that a person performs in the workplace.
12) Evidence Guide - is a component of the unit of competency that defines or
identifies the evidences required to determine the competence of the
individual.
It provides information on critical aspects of competency,
underpinning knowledge, underpinning skills, resource implications,
assessment method and context of assessment
13) Level - refers to the category of skills and knowledge required to do a job
14) Method of Assessment - refers to the ways of collecting evidence and when,
evidence should be collected
SPECIFIC
1)
sent out or received.
2)
Bandwidth - the amount of data transmitted in a given
amount of time; usually
measured in bits per second, kilobits per second, and megabits per second.
3)
Base Transceiver Station (BTS) - contains the
equipment for transmitting and
receiving of radio signals (transceivers), antennas, and equipment for
encrypting and decrypting communications with the Base Station Controller.
4)
Bit - a single unit of data, either a one or a zero. In the world
of broadband, bits
are used to refer to the amount of transmitted data. A kilobit (Kb) is approx.
1,000 bits. A megabit (Mb) is approximately 1,000,000 bits.
5)
Broadband - a descriptive term for evolving digital
technologies that provide
consumers with integrated access to voice, high-speed data service, videodemand services, and interactive delivery services (e.g. Fixed Wireless, DSL,
Cable Internet).
6)
computers.
7)
CPE (Customer Premise Equipment) - is any terminal and
associated
equipment and inside wiring located at a subscriber's premises
8)
Ethernet - is a family of frame-based computer networking
technologies for local
area networks (LANs).
9)
Fixed Wireless - refers to wireless devices or systems
that are situated in
fixed locations, such as an office or home, as opposed to devices that are
mobile, such as cell phones and Personal Digital Assistant (PDAs). Fixed
wireless devices normally derive their electrical power from utility mains, as
opposed to portable wireless devices that normally derive their power from
batteries.
10)
Fixed Wireless Broadband Access - is a digital
microwave radio technology,
which allows radio waves to propagate from a Base Station in Line of Sight
(LOS) or Non-Line of Sight (NLOS) to be received by a Customers Premises
Equipment (CPE), which is located at the premises to be served e.g school,
hospital, clinic, fire or police station, mosque, residential home etc., and
from there distributed over a high bandwidth cable.
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11)
FTP (foil screened twisted pair) - is a cable containing
multiple pairs of copper
wire enclosed in a sheath of aluminum foil. It's used in wiring systems in
buildings or other environments where heavy noise adjacent to the wire might
cause interference.
12)
Internet - is a collection of interconnected computer
networks, linked by copper
wires, fiber-optic cables, wireless connections, etc.
13)
Line-of-Sight (LoS) propagation - refers to electromagnetic radiation
traveling in a straight line. The rays or waves are deviated or reflected by
obstructions and cannot travel over the horizon or behind obstacles. Beyond
that, material disperses the rays respectively the energy of the waves.
14)
15)
NIC (Network Interface Card) - is a piece of computer
hardware designed to
allow computers to communicate over a computer network.
16)
medium
17)
can carry
information.
18)
Surge Suppressor - is an appliance designed to protect
electrical devices
from voltage spikes. A surge suppressor/protector attempts to regulate the
voltage supplied to an electric device by either blocking or by shorting to
ground voltages above a safe threshold.
19)
Transmission medium - any material substance, such as
fiber-optic cable,
twisted pair, coaxial cable, dielectric-slab waveguide, water, and air (freespace), that can be used for the propagation of signals, usually in the form of
modulated radio, light, or acoustic waves, from one point to another.
20)
Transceiver - is a device that has both a transmitter and a
receiver which are
combined and share common circuitry or a single housing.
21)
Telecommunication - is the assisted transmission of
signals over a distance
for the purpose of communication.
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22)
UTP (unshielded twisted pair) - cable which is not
surrounded by any
shielding and often called as Ethernet cable.
23)
World Wide Web - (commonly shortened to the Web) is
a system of interlinked hypertext documents accessed via the Internet. With a Web browser, a
user views Web pages that may contain text, images, videos, and other
multimedia and navigates between them using hyperlinks.
ANNEX A -
BASIC COMPETENCIES
Receive and Respond to
workplace communication
Participate in
Workplace
Communication
Work in a Team
Environment
Practice Career
Professionalism
Practice occupational
Health and Safety
Procedures
Practice Housekeeping
Procedures (5S)
Lead Workplace
Communication
Use Mathematical
Concepts and
Techniques
Utilize Specialized
Communication skills
Promote Environmental
Protection
COMMON COMPETENCIES
Apply Quality Standards
Perform Computer
Operations
CORE COMPETENCIES
Communicate Effectively
in a Customer Contact
Center
Review / Edit
Documents
Produce Background
Designs
Produce 2D Colored
Animation
Operate a presentation
package
Apply program
development approach
Apply object-oriented
program language skills
Install software to
networked computers
Build a database
Demonstrate Understanding
and Knowledge of the American
Culture and Geography
Manage the Activities of a Work
Team
Use email and search the web
using browsers
Transfer content to a
website using commercial
packages
Determine and act on
client computing
problems
Develop designs for
electronic media
ACKNOWLEDGEMENTS
The Technical Education and Skills Development Authority (TESDA) wishes to
extend thanks and appreciation to the many representatives of business, industry,
academe and government agencies who donated their time and expertise to the
development and validation of these Training Regulations.