ProductData BA En-Sales Product Kit

Product Documentation
SAP Business ByDesign 1302
Product Data
PUBLIC
Table Of Contents
Business Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.1
Tax Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax Determination Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
Tax Determination US . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24
1.2
Pricing in Customer Relationship Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
1.3
Working With Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
31
1.4
Sales Kit Process Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35
Materials View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
2.1
Materials Quick Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
2.2
Business Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
41
Assigning Statuses to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
41
2.3
Changing Identified Stock Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
42
Availability Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
48
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
51
Create a Material Template and Create a Material from a Template . . . . . . . . . . . . . . . . . . . . . .
51
Assign Purchasing Details to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
52
Assign Logistics Details to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
54
Assign Supply Planning Details to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
54
Assign Availability Confirmation Details to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
56
Assign Sales Details to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
57
Assign Valuation Details to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
58
Add Quantity Conversions to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
60
Mass Change of Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
60
Create Materials Using Microsoft Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
61
Export Business Data Using Microsoft Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
64
Services View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
66
3.1
Quick Guide for Services (in Product Data) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
66
3.2
69
Assigning Statuses to a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
69
Cost Center Management Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
70
Service Cost Allocation to Cost Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
72
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
73
Create a Service Template and Create a Service from a Template . . . . . . . . . . . . . . . . . . . . . . .
73
Assign Purchasing Details to a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
74
3.3
Assign Sales Details to a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
75
Assign Valuation Details to a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table Of Contents
P U B L I C 2013 SAP AG. All rights reserved.
Add Quantity Conversions to a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
77
Mass Change of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
78
Create Services Using Microsoft Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
79
81
Product Categories View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
83
4.1
Product Categories Quick Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
83
4.2
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
85
85
Entitlements View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
87
5.1
Entitlements Quick Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
87
5.2
88
Entitlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
88
Assigning Statuses to an Entitlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
89
5.3
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
90
Create Entitlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
90
Assign Sales Details to an Entitlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
91
Assign Valuation Details to an Entitlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
92
Add Quantity Conversions to an Entitlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
93
Add Entitlement Descriptions in Other Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
93
Products View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
95
6.1
Sales Kit Quick Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
95
6.2
96
Sales Kit Process Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
96
6.3
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
98
Create a Sales Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
98
Assign Sales Details to a Sales Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
99
Assign Valuation Details to a Sales Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
100
Reports View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
7.1
New Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.2
Changed Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
103
7.3
New Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
104
7.4
Changed Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
105
2013 SAP AG. All rights reserved. P U B L I C
102

Table Of Contents
1 Business Background
1.1 Tax Determination

1.1.1 Tax Determination
Overview
Business ByDesign provides a tax event and uses the resulting figures to generate tax reports. This
automatically-created report does not replace the customer or users own tax appraisal. SAP does not
assume liability for the accuracy of the automatically-created report or the tax report that is generated.
As a rule, companies are legally required to calculate taxes on products that they buy or sell or services used, and
to levy these taxes on their customers. After the products or services have been provided, the taxes must be declared
and paid to the relevant tax authorities.
The taxes are calculated for business documents such as orders, invoices, credit memos or down payments.
Since taxation laws differ in each country, your company is faced with the challenge of calculating the correct tax
for a particular business transaction. The system supports you by automatically calculating the tax for the following
tax types:
Value-Added Tax (VAT)

This tax is levied in many countries, especially countries in the European Union. Many regional differences
exist. For example, in some countries such as Canada and Australia, value-added tax is levied as "Goods and
Services Tax".
Sales and Use Tax

This tax is levied, for example, in the United States, and in a similar form in Canada (Provincial Sales Tax).
Withholding Tax
This tax is levied in different forms in different countries. The system is able to calculate withholding tax for
the United States.
The system also offers a reporting tool that gives you effective control over your mandatory declaration of these
taxes.
Prerequisites
You have created the Master Data for Tax Determination [page 10].
Defining the Solution Scope for Taxation

The following activities are necessary to define the solution scope for taxation:
The solution scope for taxation is specified in the system in Business Configuration under Built-In Services
and Support. The Tax Calculation business topic is located in the Business Environment business
package.
If you are also required to have taxes calculated in your quotes, activate the relevant option in
Scoping. In the Questions step, navigate to the Sales business area, and choose New Business > Quotes
with Tax Calculation.

Business Background
Elements
The system collects the relevant data from the available business documents to correctly calculate the taxes
applicable. As the user, you have to configure your system with the information that is required for your business
cases. A lot of standard business cases are pre-configured by SAP, but in some cases you have to enhance your
system.
For more detailed information about tax determination and how the system merges and classifies data, see Elements
for Tax Determination [page 13].
Tax Number Determination

In the following cases the tax number is determined again:
Tax date has been changed
Buyer, seller or tax reporting group has been changed
Tax number is wrong
Tax country has been changed
Value-Added Tax (VAT) Numbers

For Export Deliveries
To obtain tax exemption for intra-community deliveries, you need to record, among other things, the service
recipients VAT number to be used for the receipt of goods.
If several VAT numbers are assigned to a customer master record, the system selects the VAT number according
to the following criteria:
The VAT number of the country in which the ship-to party is located.
If the VAT number of the ship-to country is not entered in the master data, the system searches for other
numbers entered in the master data and selects a number that is different from the number of the country
from which the goods are sent.
If there is only one VAT number for the country where the transport of goods starts, or if there is no number
at all, the prerequisites for an intra-community delivery have not been fulfilled, and the delivery must be taxed
at the relevant tax rate.
If a VAT number is entered in the master data, it will be automatically displayed on the invoice. You can
overwrite it on the Taxes tab in the document. However, you can only overwrite using those numbers that
have been previously entered in the account master record.
For Other Services, Performed Abroad

According to the EU directive 2008/8/EG and country-specific tax legislation, there is a new regulation, particularly
for B2B commissions relating to the place in which services are performed.
Generally, the place in which services are provided serves as the 'service recipient address. If the country where the
'Ship-To' address is located differs from the address of the account, then the 'Ship-To' location is understood to be
the location where the service is performed. This directly influences how taxes are determined, in that the Ship-To'
address is used to determine where the services will be taxed. For example, 3a (2) UStG in Germany can be
consulted. If this is not correct for each and every case, then applicable tax data must be manually adapted, mainly
the tax country and the tax code.

Business Background
In order to distinguish between companies and individuals as the service recipient, the system (tax decision tree)
checks whether a VAT number has been entered in the account master data. If the VAT number is missing, the
business case is regarded as a service that was performed for an individual.
Therefore, it is important to remember to include the VAT number when entering the account master data.
Reverse Charge Mechanism

Reverse charge mechanism means that, in certain cases, the customer is required by law to be liable for VAT, and
to pay it to the relevant tax authority. In this case, the entrepreneur issues an invoice without VAT, but with a
notification indicating that the tax debt is being transferred to the customer. The customer must calculate and pay
the VAT to the tax authority, and can claim input tax deduction at the same time as usual. The transfer of tax debt
to the service recipient is called reverse charge mechanism.
For more information, see Tax Determination with Reverse Charge Mechanism [page 19].
Third-Party Order Processing Taxation

In typical sales scenarios, transactions take place directly between a company and an account, both business
partners are located in the same country, and the company produces and delivers a good or service directly to the
account. In such scenarios, there is no need for special tax regulations. However, in the event that one or more
parameters of this business scenario differ from the typical situation and, for example, account address and shipto addresses are not the same, special regulations apply, depending on how complex the scenarios are.
For more information, see Third-Party Order Processing and Chain Transaction Taxation [page 21].
Relevant Date for the VAT Tax Return

The date used for the VAT tax return depends on the business document. For example, in the supplier invoice the
Receipt Date is used, and in the customer invoice the Posting Date is used. But if you want, you can also enter a Tax
Due Date.
For more information on the tax due date, see Tax Due Date of Tax Items.
Entering or Changing Tax Codes in Journal Entry Vouchers

You can enter or change tax codes in journal entry vouchers as follows:
Sales Orders
Go to the Sales Orders work center and choose New Sales Order or an existing sales order for editing. Choose
View All. Go to the Items tab page and from there to the Taxes tab page. Choose an appropriate entry for the
order item selected under Tax Code.
Invoices or Credit Memos

Go to the Customer Invoicing work center and choose New Manual Invoice or an existing invoice or credit
memo for editing. Go to the Items tab page and from there to the Taxes tab page. Choose an appropriate
entry for the invoice item selected under Tax Code.
Purchase Order
Go to the Purchase Requests and Orders work center and choose New Purchase Order or an existing purchase
View All Items . In the Basic Data tab page, select under Taxes the appropriate
order for editing. Choose
tax code for the selected purchase order item.

Business Background
Supplier Invoice
Go to the Supplier Invoice work center and choose New Invoice Without Purchase Order or an existing invoice
for editing. In the Overview tab page, select the appropriate tax code for the selected invoice item.
Tax Decision Tree

The system uses a tax decision tree to correctly determine a tax event. The tax decision tree consists of a sequence
of logically connected questions that the system determines as being true or false by comparing them with data
entered in the documents. In this way, the facts are narrowed down until the tax event and the correct taxation
method has been determined.
The questions are answered by comparing data entered in the document, and the underlying process can be
represented as a process flow. The questions in the following example are used to determine the tax event Export
to Third Country for a company based in Germany.
A tax decision tree is assigned to each country.

Business Background
Process Flow
The process flow for tax determination describes a sample of how the tax event is determined for an invoice:
1.
The sales representative creates and saves a manual invoice.
2.
After the required data is entered, the system transfers tax-relevant data to tax determination, such as:
Location of supplier and buyer
Tax attributes of the business partner

One of these attributes is the tax exemption reason that depends on certain country-specific laws.
Tax attributes of products

Tax rate type and tax exemption reason can be different for each country, region, and tax type. In the
United States, for example, services are not normally subject to tax, so the tax exemption reason should
be assigned in the product master data. Products are normally taxed at the standard tax rate and no
other entries are required.
3.
The system uses the tax-relevant data to activate tax determination, and the data is processed automatically
in a tax decision tree.
4.
The system calculates tax on the basis of the following components:
Tax event
5.
Tax types
Tax rate types such as standard value-added tax rate
Tax rate as a percentage
Taxable amount
The system includes the result of the tax determination and calculation in the sales order. The calculated tax
is displayed on the Pricing tab and on the Taxes tab of the Items tab.

Business Background
All tax details determined by the system are displayed on the Tax tab. Examples are:
Tax country
Tax code
Tax jurisdiction code in case the tax country is United States
Tax region in case the tax country is Canada
Tax date
A table with one row for each tax type that lists the following:
Tax base
Tax rate type
Tax rate
Tax exemption reason, if necessary
Tax amount
Deductibility type (only for purchasing documents)
Country-specific parameters (if necessary), such as indicators for deferred tax (in France or India),
tax jurisdiction code (United States), or region (Canada).
However, not all tax-relevant transactions can be recognized automatically and correctly by the
system.
Therefore, we recommend that you overwrite the data manually in the document, in case the system
does not determine the correct tax country or the correct tax code for the transaction. If you have
to change the tax country in the document manually, the input help displays only the countries for
which a tax authority is created and tax arrangements are maintained for your company. However,
you can also enter another tax country in which sales need to be reported for tax purposes. The
system then displays the specific tax codes for this country. Remember that you need to create the
tax authority for this country. You then need to trigger tax determination again in the document so
that the correct tax number of your company is found for the transaction. For countries that have
multiple tax rates, you can enter the tax criteria manually.
Note that if tax-relevant data such as the country of the service location or of the goods recipient
has been changed in a follow-up document of a business transaction, the Tax Country and Tax
Code is not redetermined. This affects, for example, changes in the address data in a service
confirmation that is created for a service order, or in a project invoice that is created for a sales order.
See Also
Party Processing
Tax Determination US [page 24] (This document covers topics specific for the United States, such as delivery
taxation in Texas and California, Nexus.)
1.1.2 Tax Determination Details

1.1.2.1 Master Data for Tax Determination
To ensure that the determination within your sales processes is running properly, you have created the following
master data:
10

Business Background
Tax Authority
In the Tax Management work center, you have created a master data record for each tax authority that is responsible
for your company.
Company Tax Arrangements

You have assigned a company tax arrangement in the master data record for the tax authority. You enter your tax
number for the tax type to confirm that your company is registered and that you have declared tax to the relevant
tax authority.
Tax Exemption Certificate in Account Master Data

In countries such as the United States, France, and Italy, accounts such as non-profit organizations can be exempt
from tax payments for a certain period of time. For these accounts, you define the appropriate exemption certificate
number and the validity date in the account master data. The Tax Exemption Certificates are taken into account in
sales transactions and are required to determine both the correct customer payment, and the proper payment to
the appropriate tax authority. If the tax exemption certificate is valid on the tax date, no tax is calculated. The
exemption certificate number is automatically entered in the payment document. You should enter a reason for the
tax exemption in the account master data.
Tax Jurisdiction Code in Account Master Data for the United States
You have created a tax jurisdiction in the account master data.
Company
Company data, such as the company, address, and the tax jurisdiction code is entered in organizational
management.
Products
If you do not enter any other information in a product master record, the product is taxed at a standard tax rate. If
you want to change the standard tax rate for certain countries, you must assign the tax rate type and, if necessary,
a tax exemption reason to the relevant product in the master data.
Services
For taxes, you must specify which types of services you offer, and how these are to be taxed, or who is liable for tax
for a particular business transaction, so that the system determines the relevant tax code. Enter your services in the
Services view of the Product and Service Portfolio work center under the Service Description tab, and if necessary,
assign them to the relevant tax exemption reason on the Taxes tab, or specify whether the service is taxable at the
location where the service is to be provided:

Business Background
11
If a repair part is either implemented or installed, then the tax implication can either be a work delivery or
work performance. The system can't automatically determine these cases. In each individual instance,
verify the applicable tax code on the Taxes tab for the service and part item.
Specifics for European Union
Certain services are always taxed at the head office of the company that provides the services, even if these
services are provided for an account located outside the borders where the head office is located. In the
master data records of such services, ensure that nothing has been entered in the Tax Exemption Reason
field on the Taxes tab, and that the Taxable at Destination indicator has not been set. According to Directive
2008/8/EC and its implementation under the Annual Tax Act 2009 from January 1, 2010 onwards, this is the
basic rule for services that are provided for a private end consumer located outside the borders where the
head office is located.
Certain services must always be taxed at the location where the service is provided, such as construction
works on buildings. For such services, set the Taxable at Destination indicator on the Taxes tab. Here, the
system checks where the service is provided. The transaction is not taxable domestically if the location at
which the service is provided is abroad. If this indicator is selected, then the address of the service location
is used to determine where the services will be taxed. In such a case, the company providing the goods or
services must tax the business transaction in the receiving country and also be registered there. According
to Directive 2008/8/EC and its implementation under the Annual Tax Act 2009 from January 1, 2010
onwards. An example of this is work performed on movable tangible property for a private end consumer
abroad.
To ensure that automatic tax determination works correctly, you must set the indicators and enter the tax
exemption reasons for all relevant countries. It is especially necessary to maintain the Taxable at Destination
indicator for both the issuing and receiving countries. In comparison, if goods or services are taxable at
destination, it is the seller's responsibility to calculate and pay the tax in the receiving country. Therefore, it
is not enough to maintain the tax details just for the issuing country; you also need to maintain them for the
receiving countries.
However, certain circumstances may lead to non-taxation or double taxation. Non-taxation occurs if a service
is indicated as Taxable at Destination in the issuing country but not in the receiving country. Double taxation
occurs if a service is indicated as Taxable at Destination in the receiving country but not in the issuing country.
These legislative inaccuracies also exist in reality. However, the system does not support double taxation. For
services that are not taxable in the issuing country (namely those indicated Taxable at Destination), the
settings for the receiving countries should be checked carefully to avoid accidentally leading to non-taxation.
The Taxable at Destination indicator is only utilized in CRM-related transactions, and not in SRMrelated transactions.
12
Other services such as those provided by a company located abroad or specific work deliveries are taxed
according to the reverse charge mechanism. For more information, see Reverse Charge Mechanism
[page 19].
From the seller's perspective, the transaction must be reported, but the tax debt transfers to the account. If
this tax exemption reason is entered in the services master record, the system applies the reverse charge
rule for a corresponding sales transaction. The note referring to the reversal of tax debt (reverse charge
mechanism) is printed on the invoice. The relevant tax exemption reason must be entered for the service on
the Taxes tab. According to Directive 2008/8/EC and its implementation under the Annual Tax Act 2009
from January 1, 2010 onwards, this is the basic rule for services that are provided for a company abroad. This
basic rule is determined automatically, if the head office of the company providing the goods or services is in
any EU member state. In the case of domestic accounts, however, the system does not automatically
recognize the reverse charge rule. Where applicable, the user must manually overwrite the tax code in the
sales document (13b (1) No. 2 - 5). For this you can create your own tax code and legal phrase in business

Business Background
configuration. For more information, see Tax on Goods and Services Configuration Guide [page 22]. The
corresponding tax event and tax exemption reason code are already available in the system.
Specifics for the United States of America
The service location is always used for tax determination for services in the USA. The Taxable at Destination
indicator is not relevant for the USA.
See Also
Tax on Goods and Services Configuration Guide [page 22]
Tax Determination [page 5]
1.1.2.2 Elements of Tax Determination

Overview
The following sections provide you with an overview of the tax determination elements and their relations:
Tax Type and Tax Rate Type

Every tax type in a tax event has a tax rate type and a tax rate that is applied to the tax base (in most cases the net
amount) to calculate the tax amount for the relevant tax type.
Tax rates are represented in the system by tax rate types in the example of Germany, the tax rate of 19% for valueadded tax corresponds to the Standard tax rate type. This makes it easy to represent time-dependencies. If the tax
rate for this tax type changes because of a new law, you can define a new tax rate in the system for a specific validity
date without having to create a new tax code.
Country Specifics
India and Canada

For tax jurisdictions such as India and Canada, where more than one tax type exists, the following fields can
be used: Tax Rate Type and Tax Exemption Reason, as well as Deductibility Type for purchasing documents.
Germany
The Standard tax rate type is calculated for the Value-Added Tax tax type on the basis of the net amount. This
means that if the tax rate is 19%, a tax amount of EUR 19 is calculated for a net amount of EUR 100.
Tax Rate
Country Specifics
Canada and United States

For Canada, tax rates are preconfigured for each province and territory in Canada, and for each state in the
United States. However, before using the system, you must check whether these tax rates are still valid
according to any recent legislative amendments.
Tax Event
In the tax event, the system determines the method of taxation to be used for the business transaction according
to:

Business Background
13
Which tax types are applicable
Whether the business transaction is taxable or not
Whether the business transaction is subject to tax or not
Which tax rate is applicable
For transnational business transactions, the system uses a tax decision tree for both the ship-from country and the
ship-to country to determine the taxation method used in the tax event for each country. The relevant decision trees
are determined by the tax countries entered in the document, in particular by the countries of the supplier and the
goods recipient. Other tax jurisdictions can be the:
Location of the business residence of the seller who provides a service
Location of the business residence of the buyer for whom a service is provided
Location where the service is to be provided
Implications of the tax event for other areas:
To calculate tax, the tax event takes the following into account:
Due tax type
Procedure for tax calculation
Tax exemption reasons, if required
To determine tax, the tax event specifies the following:
Allocation criteria for the tax reports
The field in which the tax is displayed on the tax return:

You can assign tax events to the fields of the tax return form for the relevant country. For more
information see, Tax Returns for Goods and Services.
In accounting, the tax event controls account determination.
There are, of course, more tax events in the system for other common business transactions. However, you cannot
create your own tax events.
Country Specifics
Germany
Examples of tax events
10: Domestic Acquisition (15 I 1 Nr. 1)
100: Intra-Community Acquisition
310: Domestic Supply Of Goods And Services
400: Intra-Community Supply (4 Nr. 1b UStG)
In accordance with Directive 2008/8/EC and its implementation under the Annual Tax Act 2009, intracommunity service provision must also be declared in VAT tax returns as of January 1, 2010. For this purpose,
new fields have been introduced in the VAT tax return: fields 21, 46, and 47. To use these fields for services
provided in a foreign member state of the European Union, there are two new tax events for Germany and all
other EU member valid as of January 1, 2010.
Sale 455 "EU Sale of Services, Reverse Charge"
155 "EU Purchase of Services, Reverse Charge"
Errors may occur, if you use these tax events with an earlier tax date.
Deductibility Type
In addition to the tax rate, the percentage rate at which input tax is deductible plays a part. Depending on the type
of company or the type of outgoing sales volume in which a certain incoming sales volume is incorporated, input tax
can be deducted at a rate of 100%, 0% or a rate determined specifically for the company. For this purpose, you
14

Business Background
define deductibility types that represent the percentage rate. The two most frequently used deductibility types are
Fully Deductible (100%) and Not Deductible (0%).
Tax Code
The appropriate method for calculating tax is determined by a combination of tax type, tax event, and tax rate type,
and by the deductibility type for the input tax of the sales volume. You can define tax codes in the system to avoid
errors when these parameters are entered manually.
Each tax code represents a unique combination of the following parameters:
In sales
Tax event
Tax types
Related tax rate types
In purchasing
Tax event
Tax types
Related tax rate types
Deductibility types
This makes it possible to define all parameters represented by a tax code in the document by selecting a tax code,
without having to enter each parameter individually.
Taxes can be calculated automatically only for those products in the product master. This is why you may sometimes
have to enter the tax code manually, especially in purchasing. Alternatively, you may enter a product category so
that the tax rate type for this category can be used, thus enabling automatic tax calculation.
The system uses one unique tax code for a tax event only for those countries that have one tax type.
Country Specifics
Canada and India

In both countries several tax types can be taken into consideration for a tax event. India, for example, uses
multiple tax types, and each tax type has multiple tax rate types and deductibility types. The number of
possible combinations resulting from this makes it impossible to work efficiently with tax codes. In these
countries, the tax code corresponds to the tax event.
Germany
In accordance to Directive 2008/8/EC and its implementation under the Annual Tax Act 2009, intracommunity service provision must also be declared in VAT tax returns as of January 1, 2010. For this purpose,
new fields have been introduced in the VAT tax return: fields 21, 46, and 47.
To use these fields for services provided in a foreign member state of the European Union, there are two new
tax codes for Germany and all other EU member valid as of January 1, 2010:
Purchasing: 430 "EU Purchase of Services, Reverse Charge, standard rate, fully deductible
Sale: 530 "EU Sale of Services, Reverse Charge"
Exception for Italy: There the tax code for sales is: 540 "EU Sale of Services, Reverse Charge"
Exempted Region
In many countries there are regions and areas that have special status under tax law. For example, Bsingen and
Helgoland are exempt from German value-added tax. In business configuration you can define the regions that are
exempt from national tax regulations, or have a special status. Such regions can correspond to political regions,
communities, or tax-free zones and are derived directly from the postal code.

Business Background
15
Tax Jurisdiction Code

Tax jurisdiction levels are taken into account in tax calculation when taxes are in states, counties, and cities, but not
on national levels of government. The different levels in a tax jurisdiction code represent different administrative
levels. Fine-tuning this activity ensures that the system uses all administrative levels to determine the tax rate for
each authority.
In some countries, however, other government levels have tax jurisdiction. In these cases, you can adapt them.
Define tax rates after you have maintained jurisdiction code.
Country Specifics
United States
In the United States, taxes are collected not only by states, but also by counties and cities; for domestic sales,
taxation therefore depends on the state, county, and city in which your company and the goods recipient are
located. For this purpose, you can enter a tax jurisdiction code in the master data of the company and the
customer.
The tax jurisdiction code represents the location of your company, your customer, or your supplier in a
hierarchical structure, so that one country can have multiple states that, in turn, can have multiple cities and
municipalities.
The tax jurisdiction code is structured as follows:
2 alphanumeric characters for the first level; this is the standard state code
6 alphanumeric characters for the second level; for example, the county
6 alphanumeric characters for the third level; for example, the city
1 alphanumeric character for the fourth level, for example, the location or the area
It is not necessary to use all four levels. The number of levels used depends on the state.
This function is currently used only in the United States.
For the United States, tax jurisdiction codes have been preconfigured in the system on U.S. state level. You
must enter further levels as required. If a tax jurisdiction code has not been assigned to a customer, the system
uses the U.S. state in the address as a tax jurisdiction code.
Example
Tax Jurisdiction Code - Description
Tax Jurisdiction Code
Taxation in %
New York State
NY
4%
Albany County
NYAL0181
4%
Allegany County
NYAL0221
4,5%
In the NYAL0181 tax jurisdiction code, NY stands for New York State, AL0181 stands for Albany County in New
York State. For Albany County, two levels of the tax jurisdiction code are taken into consideration, and 8%
(4% + 4%) of tax is levied. For Allegany County, 8.5% (4% + 4.5%) tax is levied.
Canada
Other countries such as Canada have tax rates that depend on regions. This is because Canada is divided into
provinces and territories. In these cases, use the Region field.
Tax Exemption
Tax exemption is an exemption from all or certain taxes that are levied in a country. In most cases, the basis for tax
exemption is determined by legal requirements. In some cases, these may apply without having to account for them.
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Business Background
To ensure transparency, many legislators require that the reason for tax exemption be specified on relevant
documents such as invoices. Tax exemption reasons are provided in the system, cannot be changed, and are
assigned to a tax type.
A customer's direct payment and exempt organization certificates are applicable until they are revoked.
The tax exemption certificates are determined automatically in a sales document.
You can assign relevant tax exemption reasons to product and customer master data by selecting the relevant entry
in the Tax Exemption Reason fields.
For more information, see Tax Exemption Certificate Processing [page 17].
Country Specifics
United States
For the United States, several tax exemption certificate types are available:
Direct Payment Certificate - continuous
Exempt Organization Certificate - continuous
Exempt Use Certificate - continuous
Exempt Use Certificate - single
Resale Certificate - continuous
Resale Certificate - single
The state must be added also.

Only the following tax exemption certificate types can be found automatically, since only in these cases is it
certain that the exemption certificates always apply:
Direct Payment Certificate continuous
Exempt Organization Certificate continuous
For all the other certificate types, you need the information from the customer whether the certificate can be
used for the current transaction.
You must then assign the types manually in a sales transaction.
Legal Text Information

Legal text information is a textual explanation of the exemption reasons printed on invoices. These texts explain why
certain transactions are exempt from tax, thus allowing you to meet legal requirements.
The legal text information is printed on a customer invoice, if, for example, a tax exemption is applicable. However,
if the texts are not available in the required language, the system uses the English text for the invoice.
1.1.2.3 Tax Exemption Certificate Processing

Overview
A tax exemption is an exemption from all or certain taxes of a state or nation in which part of the taxes that would
normally be collected from an individual or an organization are instead foregone.
A tax exemption certificate is a certificate sent by a customer to a company claiming exemption from tax on sales.
In this system, the tax exemption certificate:
Indicates the period of time during which the tax exemptions can apply
Indicates if the tax exemptions apply to a single sales transaction or multiple sales transactions

Business Background
17
Indicates if the exempted (cumulated) amount exceeds a maximum amount when the exemptions apply in
multiple sales transactions
This applies to the Tax Exemption Certificates for France only.
Indicates the reason for tax exemption

In France, a customer can apply to the authorities for exemption from VAT. If the exemption is granted,
the customer receives a letter of confirmation including a license number and the period for which he is
exempt from VAT. The customer sends this letter to a vendor, who must then take the tax exemption into
account when invoicing the customer. The vendor may not include any tax in customer invoices for the
validity period of the tax exemption license.
Prerequisites
Your customer has registered with the tax authority for tax exemption and received a tax exemption certificate from
them. This certificate has been assigned to the account.
Process Flow
The following steps explain the typical process flow for the Customer Tax Exemption Certificate in customer
invoicing.
1.
When you create a sales/service order or customer invoice, the system searches for existing tax exemption
certificates and automatically assigns a valid certificate. You have an option of rejecting the proposal and
prevent the exemption to apply at header/line item level.
You can manually assign an existing certificate and the relevant exemption reason at header/line item level.
You can see a set of elements (fields, links, push button, check box) related to tax exemption
certificates when you create or view a sales/service order or a customer invoice. These elements
are only visible if the seller company is located in the US or France.
2.
You can also create a new certificate if it does not exist and assign it immediately to the sales/invoicing
document. The system allows you to enter the relevant tax exemption information sent by the customer
directly in the business document.
For more information, see, Create Tax Exemption Certificates
3.
The certificate records and shows the sum of the amounts which were exempted. The amount exempted by
each certificate during the invoicing process is cumulated on the corresponding certificate.
In France, you can set a maximum tax amount that cannot be exceeded. The system prevents the
cumulated amount to exceed the limit during the invoice creation process if a certificate only allows
a limited amount to be exempted. The cancellation of invoices including certificates reverts the
accumulation performed previously.
In the Account Management work center, under the Reports view, you can monitor in real time the tax exemption
certificates created in the system and sent to the company.
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Business Background
1.1.2.4 Tax Determination with Reverse Charge Mechanism

Overview
Value-added tax (VAT) is charged revenue from the sale of goods and services. This means that an entrepreneur
issues a customer (as the service recipient) with an invoice that includes VAT, and pays the VAT to the responsible
tax authority. As a result of this, the entrepreneur is the tax payer who is liable for VAT.
In certain cases, however, the customer is required by law to be liable for VAT, and to pay it to the relevant tax
authority. In this case, the entrepreneur issues an invoice without VAT, but with a notification indicating that the tax
debt has been transferred to the customer. The customer must calculate and pay the VAT to the tax authority, and
can claim input tax deduction at the same time as usual. The transfer of tax debt to the service recipient is called
Reverse Charge Mechanism and reverses the tax liability.
Automatic Tax Determination with Reverse Charge Mechanism

Country Specifics for Germany
Some services, such as those provided by a company located abroad, or services that are provided for a service
recipient located abroad are taxed according to the reverse charge mechanism. From the perspective of the seller,
the transaction must be reported, but the tax debt transfers to the account. According to Directive 2008/8/EC and
its implementation under the Annual Tax Act 2009 as of January 1, 2010, this is the basic rule for services that are
provided for a company abroad. This basic rule is determined automatically, if the head office of the company
providing the goods or services is in any EU member state. No tax exemption reason code must be entered in the
service master.
For Germany, the system currently only covers the transfer of tax debt for other services provided by an entrepreneur
located abroad if these services are provided domestically ( 13b Abs. 1 Nr. 1 UStG), or if a German company provides
other such services for a service recipient located abroad.
The process flow for tax determination describes the determination of tax event 240 Reverse Charge Acquisition
13b II 1 Nr. 1 UStG, tax event 312 Export of Service, Reverse Charge, and the anomalies to be taken into account:
1.
Create a sales order, a purchase order, or an invoice.
2.
While the document is being processed, the system transfers the tax relevant data to tax determination.
Examples of tax relevant data for reverse charge mechanism are:
Location of supplier and buyer
Sale of a service
The seller company must be located in Germany.

The address of the seller is used, and the system normally uses the standard address of your
company unless you have overwritten the address in the sales order on the Involved Parties
tab.
The service recipient must be located abroad.

The location where the service provision takes place is used and must not be in Germany. If
the recipient is a private individual, the service can only be subject to reverse charge
mechanism if it is provided in the European Union (EU). If items in an invoice contain services
that have been provided at different locations (according to the address of the service or goods
recipient on the Involved Parties tab), these addresses are used first.
Purchasing a Service

Business Background
19
The supplier must be located abroad.

The address of the supplier is used as a basis, and the system uses the standard address.
The service recipient must be located in Germany.

The location where the service is provided is decisive. It is also possible that individual invoice
items contain different locations where the services have been provided (according to the
address of the goods recipient). In this case, this is used as a priority.
Tax attributes of products

Tax rate type and tax exemption reason can be different for each country, region, and tax type. In the
United States, for example, services are not normally subject to tax, so the tax exemption reason should
be assigned in the product master data.
Enter the following settings for reverse charge mechanism in the master data for services on the Sales >
Taxes and Purchasing > Taxes tabs as required:
Tax Exemption Reason: Buyer liable for VAT
The Taxable at destination checkbox must not be selected.
3.
The system processes all tax-relevant data in tax determination.
4.
The system calculates tax using the following components:
Tax event, for example 240 Reverse Charge Acquisition 13b II 1 Nr 1 UStG for purchasing or 312
Export of Service, Reverse Charge for sales
5.
Tax codes
Tax type
Tax rate type such as the complete value-added tax rate with which the tax rate is determined as a
percentage, for example 19%
Taxable amount
The system enters the result of the tax determination and the tax calculation in the document currently being
processed. The calculated tax is displayed on the Pricing tab. All tax details determined by the system are
displayed on the Tax Details tab, such as the Tax Country and the Tax Code of the tax country.
If reverse charge is determined for a sales order or a manual invoice, a note is displayed on the printed
invoice that the customer must pay tax.
For more information on the general process of tax determination, see Tax Determination [page 5].
The system cannot process other reverse charge mechanism scenarios in the automatic tax determination, so these
must be checked manually.
Manual Control for Reverse Charge Mechanism

For some countries there are also other sales or purchasing processes that are subject to reverse charge but cannot
be determined automatically by the system, as for example, in Germany sales according to 13b (5) UStG or
purchases according to 13b (2).
For mobile radio units and integrated circuits with a tax date as of July 1, 2011 and an invoice amount of at
least 5000 Euros, reverse charge applies according to 13b (2) Nr.10 UStG.
In this case you have to change the tax code manually to one of the following:
15 Reverse Charge Acquisition 13b II 1 Nr. 10 UStG
20
515 Reverse Charge Supply 13b II 1 Nr. 10 UStG
For these processes, the system provides the tax events 313 Reverse Charge Supply 13b V UStG and 50
Reverse Charge Acquisition 13b II 1 Nr 4, 6 - 9 UStG, 11 Reverse Charge Acquisition 13b II 1 Nr 2 UStG,

Business Background
12 Reverse Charge Acquisition 13b II 1 Nr 3 UStG, 13 Reverse Charge Acquisition 13b II 1 Nr 5 UStG and
240 Reverse Charge Acquisition 13b II 1 Nr 1 UStG. But you need to create your own tax code in your system.
If you obtain your sales revenue according to 13b (5) UStG, you must enter the tax code manually.
Tax Events Stored in the System

The following tax events are currently stored in the system and can be used to create tax codes for Germany:
Purchase:
50 Reverse Charge Acquisition 13b II 1 Nr. 4, 6 9 UStG
240 Reverse Charge Acquisition 13b II 1 Nr.1 UStG
Sales:
312 Export of Service, Reverse Charge
313 Reverse Charge Supply 13b V UStG
315 Reverse Charge Supply 13b II 1 Nr. 10 UStG
The following tax code and tax events combinations are provided by the system and determined automatically:
Tax code 504 Not taxable (reverse charge mechanism) is linked to tax event 312 Export of Service, Reverse
Charge
Tax code 530 EU Sales of Service, Reverse Charge is linked to tax event 455 EU Sale of Service, Reverse
Charge
For purchasing, tax code 430 EU Purchase of Services, Reverse Charge, Standard Rate, Fully Deductible with tax
event 155 is available.
If you need further tax codes, you can create them under Define Tax Codes of the Tax on Goods and Services activity
in
Business Configuration
Implementation Projects
Activity List
Fine-Tune .
When you create a tax code, ensure that you provide the tax type under Details.
1.1.2.5 Third-Party Order Processing Taxation

Overview
Third-party order processing scenarios involve at least three parties: Seller, account, and supplier.
A Third-Party Order Processing is a sales transaction that is conducted by several parties for one item, where the
item is shipped directly from the supplier to the account or ship-to party.
For more information concerning the general processing in the system, see Third-Party Order Processing.
Chain transaction means consecutive supplies of goods between three or more legal entities, where the contractual
obligations of all parties in the chain are discharged by a single movement of goods from the first supplier in the
chain to the final customer.

Business Background
21
From a taxation point of view, the scenarios where the sales transaction crosses borders and the subject to tax has
to be determined, are of interest.
This also has an impact onto the country where the taxes have to be paid. In the following processes, the system
supports the user by displaying warning messages and triggering a check of the tax codes:
You are a supplier in a chain transaction and you enter a ship-to party that is different from the account. The
system displays the message if the head offices of the ship-to party and your company are in different
countries.
In a third-party deal, you are the company that creates a sales order to which an external supplier is assigned.
The external supplier delivers the goods directly to the customer. These transactions are generally not
invoiced automatically during an invoice run.
Country Specifics in case the seller and supplier are different:
Germany: These transactions are not invoiced automatically during an invoice run if the head office of your
company is in Germany.
Value-added tax for chain transactions is treated differently, especially if the item is transported across a state
border. It is necessary to decide on a case-by-case basis, which of the companies involved is allowed to issue a taxexempt invoice. If the tax has not automatically been calculated correctly in this transaction, or if tax has been
calculated even though the transaction is tax-exempt, change the tax code and, if necessary, the tax country, on the
Taxes tab accordingly.
Intra-Community Triangular Trade

An Intra-Community Triangular Trade is a special kind of third-party order processing, where all three participants
are located in different EU member states. Under certain circumstances, a simplification can be applied to intracommunity triangular trades. The prerequisites for the application of this process are:
The three companies transact business for the same item.
All participating companies are registered in different EU member states for value-added tax purposes.
The item goes straight from the first supplier to the final account.
The item goes from one EU member state to another.
The first supplier or the first company is responsible for the transport of the item.
Country Specifics
Germany: If the simplification can be applied to the triangular transaction, then the 512 - Triangular
Transaction tax code can be entered manually in the invoice.
1.1.2.6 Tax on Goods and Services - Configuration Guide

In this configuration activity, you can create and change parameters required for the tax determination in sales,
purchasing, and service processes such as tax jurisdictions, currency conversions, exempted regions, legal text
information, and tax codes. These parameters are required for the system to determine the tax due for a business
document.
To comply with country specific legal requirements, currency conversion types are required. This includes the
exchange rate type and conversion types that must be used to convert tax amounts from the document currency
to the reporting currency.
To find the Tax on Goods and Services activity, go to the Business Configuration work center and choose the
Implementation Projects view. Select your implementation project and click Open Activity List . Select the FineTune phase, then select the Tax on Goods and Services activity from the activity list.
22

Business Background
Prerequisites
You have completed the Tax Settings for Purchasing activity for purchasing processes.
To find this activity, go to the Business Configuration work center and choose the Implementations Projects view.
Select your implementation project and click Open Activity List . Select the Fine-Tune phase, then select the Tax
Settings for Purchasing activity from the activity list.
Business Background
Tax Determination
As a rule, companies are legally required to calculate taxes on products that they buy or sell, and to levy these taxes
from their customers. After the products have been provided, the taxes must be declared and levied to the respective
tax authorities. The system supports you by providing a substantially automated tax calculation for the following tax
types: Value-Added Tax (VAT), Sales and Use Tax, Withholding Tax. The system also provides a reporting tool that
gives you effective control over your obligatory declaration of these taxes.
For more information, see Tax Determination [page 5].
Master Data for Tax Determination

For more information, see Master Data for Tax Determination [page 10].
Tasks
Define Currency Conversion Type
1.
To create a new currency conversion, click Add Row .
2.
Select the country for which the exchange rate is valid.
3.
Enter the date for the end of the validity period for the exchange rate type and
conversion type.
4.
Enter the type of exchange rate used such as Historical Currency Rate or EMU
Regulation Fixed Exchange Rate.
5.
If necessary, change the conversion type which is defaulted to Mid Value to either Bid
Value or Ask Value.
6.
Save your entries.
Define Exempted Regions

Business Background
1.
To define an exempted region, click Add Row .
2.
Select the country of the exempted region.
3.
Enter a code for the exempted region.
4.
Enter a description for the region.
5.
Select the status of the exempted region.
6.
Optional: Under Details, enter the Postal Code.
7.
Save your entries.
23
Define Tax Rate Schedules

1.
To define tax rates and validity dates, click Add Row .
2.
Select a country for which you want to create a tax rate schedule.
3.
Select the applicable tax type of the taxes that must be declared and paid to the
respective tax authorities such as value-added tax, sales and use tax, and withholding
tax.
4.
Select the tax rate type, for example, Standard, Reduced, or Exempt Rate.
5.
Enter the date from which the tax rate is valid.
6.
Enter the rate as a percentage.
7.
Save your entries.
Define Standard Phrases for Legal Text Information

We recommend that you create a standard phrase specifically for each country since
exemption reasons can differ for each country. If a standard phrase is not available
for the required language, the English text is printed in the invoices. All languages are
displayed in this view.
To enter the legal texts for a specific language, you must be logged on to the system
in that language.
1.
To define standard phrases for legal text information, click Add Row .
2.
Select the country for which the legal text information is valid.
3.
Select the applicable tax type for which legal texts are required such as value-added
tax, sales and use tax, and withholding tax.
4.
Select the number of the Tax Exemption Reason.
5.
Check the selection of the Language field. It is preset according to the language in which
you are logged on and must correspond to the language of your legal text.
6.
Enter the legal text explaining the legal basis of the exemption.
This text is then included on the invoices where required.
7.
Save your entries.
Define Tax Codes

For more information, see here.
Follow-On Activities
After you have completed the tasks here, we recommend that you check the tasks of the country-specific activities
that are required for countries that you have scoped.
1.1.3 Tax Determination US

Here you can find tax information specifically for the United States.
24

Business Background
Delivery Taxation
Taxes on materials deliveries within the United States are levied according to the law of the destination state (Shipto). Only in California and Texas are the deliveries taxed according to the state of origin (Ship-from). Taxes on service
deliveries are levied according to the law of the state of destination.
You can add your own combinations in business configuration and decide which combination is origin-based or
destination-based for an intrastate transaction, which means that ship-to and ship-from are the same US state. To
find the activity, go to the Business Configuration work center and choose the Implementation Projects view. Select
your implementation project and click Open Activity List . Select the Fine-tune phase, then select the Tax on Goods
and Services US activity from the activity list.
Nexus
Nexus is a connection between a taxpayer and a state where the taxpayer has to pay taxes. The rules to establish
the connection between the two differs from state to state. However, with this nexus a state is required to collect
sales tax for sales.
Therefore a sale within a particular state is only taxable in the system if the seller company has nexus in the state.
If the seller does not have a nexus, no sales tax will be determined and the system assigns tax code 507 Non Taxable
Sale Under Nexus Rules to the sales document.
This means the seller company issues an invoice without tax for nexus reasons. The transaction is recorded
statistically in the tax register.
If your company has nexus in a state, you must have the following settings prepared:
You created a tax authority for this state in the Tax Management work center. For more information, see Quick
Guide for Tax Authorities (Tax Management).
You created entries in the system for every tax authority to which tax returns have to be submitted.
You created a company tax arrangement for every tax authority that is relevant.
You entered a tax registration number for the company tax arrangement. This documents that the company
is registered in the state where the tax authority is located, and provides the basis for nexus determination
in the tax determination.
If a company tax arrangement has been created properly for a state, and a sale takes place in this state, the tax
determination works as described in Tax Determination [page 5].
1.2 Pricing in Customer Relationship Management

Overview
Pricing is based on price master data such as price lists and discount lists, which are used to automatically calculate
pricing within all business documents for sales and service processes. A predefined pricing procedure is used to
determine the gross value the customer has to pay for certain products or services to be received on a certain day
at a certain place. The pricing procedure consists of price components, such as list price, discounts, surcharges,
freights, taxes, and costs. The order of these price components is essential for the calculation of the total value.

Business Background
25
Price Components
SAP Business ByDesign contains a predefined set of price components, most of which you can activate through the
business configuration. Price components can be:
Automatically determined by the system and non-editable, for example, tax
Automatically determined by the system and able to be overwritten by the user, for example, list price or
automatically-determined product discounts
Manually entered by the user, for example, a restocking fee or a manually-entered product discount
The manual behavior is influenced by the Manual flag in the business configuration for pricing. If the Manual flag is
set, the system does not find the price component automatically and it must be added manually by the user.
The following sections show the set of price components that may display depending on your configuration.
List Price
This price component is naturally the first step of a pricing procedure, because many price components such as
discounts or surcharges depend on it. To determine the net list price, the system checks all price lists that fit the
parameters passed from the sales or service document. These parameters are customer, customer group,
distribution chain, and date.
Price lists can be customer specific, distribution chain specific, and base price lists. The price lists are maintained
as price master data, have a validity period, and need to be released before they are active.
Because the customer may have special prices, the system checks first for a customer-specific price list. If there is
no customer-specific price found, then it checks for a distribution chain specific price list. Finally, if there is no
distribution-chain-specific price, it checks for the base price list. You have to ensure that the system can find a price
for all products or services you sell in the base price list at the very least. Prices can be manually revised within a
sales or service document, allowing you to flexibly adjust your net prices.
An approval procedure can be activated for price lists and discount lists which is done in the business
configuration in the scoping (under General Business Data Product and Service Pricing ). If this setting
is active, the line manager automatically receives an approval task should his or her employee try to release
a price or a discount list. The price list or discount list cannot be released and included in all business
documents for sales and service processes until the line manager (or representative) approves the price
list or discount list. If a manager is authorized to approve price and discount lists, he can directly release
the price or discount list in the price master data view. This automatic approval is done without creating a
business task if the manager himself releases the prices.
For more general information on Business Task Management, see Business Task Management.
Product Discount (%)

To determine the discount, the system checks all discount lists that fit the parameters passed from the sales or
service document. The parameters are customer, distribution chain, customer group, product, and date. All found
discounts are considered in the price calculation.
Discount lists can be Customer Specific Discount Product, General Customer Discount, Overall Customer Group
Discount, and Customer Specific Discount Product Category discount lists.
Because the customer may have a special discount for a certain product, the system checks for a discount list with
customer product discounts.
Discounts can always be revised manually within a sales or service document, allowing you to flexibly adjust
discounts.
26

Business Background
An approval procedure can be activated for price lists and discount lists which is done in the business
configuration in the scoping (under General Business Data Product and Service Pricing ).If this setting
is active, the line manager automatically receives an approval task should his or her employee try to release
a price or a discount list. The price list or discount list cannot be released and included in all business
documents for sales and service processes until the line manager (or representative) approves the price
list or discount list. If a manager is authorized to approve price and discount lists, he can directly release
the price or discount list in the price master data view. This automatic approval is done without creating a
business task if the manager himself releases the prices.
For more general information on Business Task Management, see Business Task Management.
Working Condition (%)

This price component is important for service scenarios. If service performers work at nights or on weekends or
public holidays, a surcharge can be invoiced to the customer.
Surcharge
Two different price components are available for surcharges. You can define surcharges as percentages or fixed
amounts according to your needs. All surcharges can be used side by side.
Warranty/Goodwill
These price components are important within service scenarios. For example, in a service document, services or
spare parts may be covered by a warranty. The warranty or goodwill discount will be calculated based on the Coverage
field in the service document.
Quality Loss Fee

This price component is used for return scenarios. This element displays only if the Returns business topic is included
in your business configuration. If your customer returns goods which are damaged or opened, you can manually
define a deduction on item level.
Restocking Fee
This price componentis used for return scenarios. This element displays only if the Returns business topic is included
in your business configuration. If your customer returns goods, you can manually define a restocking fee for each
individual return document.
Migration Price
The migration price is needed for open sales and service documents that are migrated from a legacy system into
SAP Business ByDesign. To ensure that prices are the same in both systems, there will not be any additional
calculation of this price.
Total Item Net Value

This is calculated by adding all the item net values. This value cannot be edited.
Freight
This price component covers the freight amount determined automatically or entered manually. Depending on the
business configuration settings it is possible to determine a fixed freight amount or to make the freight dependent
on the net weight of the goods you sell.

Business Background
27
Cost and Profit Margin

Cost displays only if profit margin is included in your business configuration. Cost is basically derived from financials
and makes the calculation of the profit margin possible.
Overall Discount (%)

The overall discount (%) is an additional general discount applied to the total item net value. This can only be applied
manually.
Total Net Value

This is calculated by adding all the item net values plus freight, without considering taxes. This value cannot be edited.
Total Given Discounts

This is calculated by adding all the relevant product discounts given. This value cannot be edited directly by the user.
It can be influenced by editing the product discounts at item level.
Rounding Difference
This is a value that has been lost or gained through rounding. This value is used only for currencies that do not have
low denomination coins such as 1c or 2c for example, Swiss francs or Australian dollars. For these currencies, the
price must be rounded to the nearest available value, such as 0c or 5c.
Tax
This price component covers all requirements in regards to taxation. All taxes are calculated according to legal
requirements and the results of this calculation are put into this price component.
Total
This is calculated by adding the total net value plus tax.
Price Calculation
Pricing is centrally implemented in SAP Business ByDesign and linked to all relevant business processes. The
procedure is predefined and you cannot modify the procedure or create a new one.
The pricing procedure controls which price components are automatically calculated for the relevant business
documents, such as sales quotes, sales orders, and service orders. It contains the most commonly-used price
components, including product prices, discounts, surcharges, and tax. These various kinds of price components can
be combined and control the price calculation process.
The pricing procedure also contains the sequence in which the system takes these price components into account
during pricing. It calculates the gross and net prices and taxes. The pricing procedure also determines:
28
Which subtotals will be considered during pricing
To what extent pricing can be processed manually
Which method the system uses to calculate percentage discounts and surcharges
Which requirements for a particular price component must be fulfilled before the system takes the element
into account. For example, freights are not considered for service items.

Business Background
Currency and Quantity Conversion

During the price calculation, currency conversion occurs if the currency of the price master data differs from the
document currency, depending on the exchange rates maintained as master data. The document currency is
defaulted from the account master sales data.
In addition, during the price calculation, quantity conversion occurs if the unit of measure requested in the document
differs from the price unit maintained in the price list. A prerequisite is that the quantity conversions are maintained
in the product or service master data. For example, product master data maintains a quantity conversion 1 pallet
= 20 each, the price list specifies a price unit of $50/1 each, and the sales order requests 5 pallets - in this case,
the 5 pallets are converted to 100 units and price is calculated at $5000.
Scales
You can define scales for prices which depend on different quantities. The scale you use determines how values are
calculated. For example, you can use a scale to define that a single boiler costs $500, but if you buy at least 10 boilers
the price decreases to only $450 per unit. You can also define scales for freights, which depend, for example, on the
sales order value.
You can also define scales for product discounts.
There is also an additional feature where the system proposes the values for scales for every additional line that is
added by the user while maintaining scales. The following example explains the logic for calculation of the proposed
value for scales:
Logic for determining the proposed scale value during price or discount scale maintenance.
V
a
l
u
e
o
f
S
c
a
l
e
s Percentage
Calculation of Percentage
0 0
0 0
1 10%
0
1 10*1.1 = 11
1
/
1
0
=
1
.
1

Business Background
29
V
a
l
u
e
o
f
S
c
a
l
e
s Percentage
2 11%
0
1 11*1.1 = 12.1
1
/
1
0
=
1
.
1
3 12.1%
0
1 12.1*1.1 = 13.31
2
.
1
/
1
1
=
1
.
1
4 13.31%
0
1 13.31*1.1 = 14.641
3
.
3
1
/
1
2
.
1
=
1
.
1
5 14.641%
0
1 14.641*1.1 = 16.105
4
.
6
4
1
/
1
3
.
3
1
=
1
.
1
30

Business Background
V
a
l
u
e
o
f
S
c
a
l
e
s Percentage
6 16.105%
0
1 16.105*1.1 = 17.716
6
.
1
0
5
/
1
4
.
6
4
1
=
1
.
1
See Also
Configure Price Strategy
Price Agreements for Customer Contracts
Gross Pricing
1.3 Working With Serial Numbers

Overview
Serial numbers are unique identifiers that you can assign to a single item of a tangible product. They are used to
differentiate that item from other items of the same product. A serial number identifies a particular item that enables
you to distinguish between individual pieces. Since serial numbers are only unique per reference material, two
different reference materials could have the same serial number. Serial numbers in SAP Business ByDesign are
represented by registered products. These are integrated into subsequent service scenarios, for example, warranty
handling.
Some of the main benefits provided by the use of serial numbers are as follows:
You can track serial numbers through the SAP Business ByDesign system. This allows you, for example, to
see which supplier delivered a specific product to your company. The registered product screens provide a
complete tracking history showing all processes in which this product has been handled. You can see the
following detailed information in the tracking screen: Movement history (such as deliveries or returns), service
requests, service orders, and related labels.

Business Background
31
It ensures data consistency by introducing checks for complete serial number input.
It enables automatic creation of the registered products from transactional processes, for example, goods
receipt posting from supplier delivery.
It allows automatic updates of registered products, for example with account information, from transactional
processes such as goods issue to customer. This depends on your settings for the business option Automatic
Product Registration found in the Business Configuration work center, under
Questions
Services
Entitlement Management
Registered Products .
You can record serial numbers in inbound logistics, outbound logistics, third-party logistics, third-party order
processing, over-the-counter sales, and repairs in the following business scenarios:
Supplier delivery
Return to supplier
Customer delivery
Third-party delivery
Customer return
Over-the-counter sales
Service confirmation (for spare parts only)
Third-party repair (for spare parts only)
Customer return of repaired materials
Intracompany stock transfer
Serial Number Profiles in Material Master Data

Using serial number profiles in the material master, you can define the processes for which the entry of serial numbers
is mandatory, optional, or forbidden. The profile determines the conditions for serial number recording in different
business documents. The following serial number profiles are available:
No Serial Number Assignment Serial number recording is forbidden.
Optional Number Assignment Serial number recording is allowed, but not mandatory.
Mandatory on Transfer (to/from Customers) Serial number recording is required on transfer to or from
customers. For example, a serial number (and therefore also a registered product) is created in outbound
logistics when a part is delivered to your customer.
Mandatory on Transfer to/from Customers and Suppliers Serial number recording is required on transfer
or from customers and suppliers. For example, a serial number is created in inbound logistics (and therefore
also a registered product) when you receive a product from your supplier. If this part is then shipped to a
customer, the serial number is entered or scanned in outbound logistics which updates the tracking
information in the registered product.
Mandatory on Transfer to/from Customers, Suppliers, and Sites Serial number recording is required on
transfer to or from customers and suppliers as well as between sites.
Maintaining Serial Number Profiles

You use the Serial Number Profile in the material master to control the recording of serial numbers which depend
on the business event Transfer.
Serial number profiles do not control whether the input of the affected registered product is required in
Service Requests, Service Orders and Service Confirmation. However, they do effect the consumption of
serialized spare parts during the repair process.
32

Business Background
Registered products can be created automatically during various business processes. Depending on the serial
number profile selected, the system creates the registered product in the processes where serial numbers are
recorded for the first time, for example, the delivery of a new product to the warehouse.
The creation of registered product is automated and integrated into the various processes. The processes in which
the automatic creation of registered products is provided depends on the chosen serial number profile.
No Serial Number Assignment
Serial number input is forbidden in all scenarios.
Mandatory on Transfer (to/from Customers)
This setting prevents you from entering serial numbers with a supplier delivery. That is, (and because production
processes are out of scope), during processing of outbound deliveries to customers the existence of registered
products cannot be expected.
Process
Serial Number Recording
Automatic Creation
Supplier delivery
Forbidden
Return to supplier
Forbidden
Customer delivery
Mandatory
Yes
Mandatory
Yes
Customer return
Mandatory
No
Mandatory
Yes
Mandatory
No
Mandatory
Yes
Forbidden
Mandatory on Transfer to/from Customers and Suppliers

For all scenarios in which no parts with new serial numbers are being supplied by suppliers (for example, by the
headquarters) it is assumed that the registered products have already been created during previous processes. This
is due to the fact that in those scenarios in which a serialized part is supplied, the corresponding registered product
is created.
Process
Automatic Creation
Supplier delivery
Mandatory
Yes
Return to supplier
Mandatory
No
Customer delivery
Mandatory
No
Mandatory
Yes
Customer return
Mandatory
No
Mandatory
No
Mandatory
No
Mandatory
Yes
Forbidden
Mandatory on Transfer to/from Customers and Suppliers and Sites

Process
Automatic Creation
Supplier delivery
Mandatory
Yes

Business Background
33
Return to supplier
Mandatory
No
Customer delivery
Mandatory
No
Mandatory
Yes
Customer return
Mandatory
No
Mandatory
No
Mandatory
No
Mandatory
Yes
Mandatory
No
Optional Serial Number Assignment

This setting should only be used in exceptional cases. Serial number recording is always optional and, if recorded,
registered products are automatically created.
If the registered product does not exist when needed, you can create it manually. The common task New Registered
Product is available in the following work centers:
Inbound Logistics
Outbound Logistics
Third-Party Order Fulfillment
Over-the-Counter Sales
Third-Party Logistics
Service Orders
Field Service and Repair
Service Entitlements
Recording Serial Numbers

On some of the screens, you can enter serial numbers using the Next Serial Number entry field. This adds a line to
the serial numbers table. You can enter the serial numbers in this field either manually by typing in the entry and
choosing Enter , or by scanning (in the inbound and outbound logistics processes). The entry of serial numbers
can be mandatory or optional depending on the Serial Number Profile defined for the product in the material master.
If the profile defines that no serial numbers are required for a product, the Serial Numbers tab is not available for
that particular product.
See Also
Registered Products Quick Guide
Inbound Delivery Processing
Outbound Delivery Processing
34

Business Background
1.4 Sales Kit Process Flow

Overview
A sales kit is defined as a logical group of items that can be sold together as one unit. Wholesale and component
manufacturing industries like to offer product bundles as single selling units. In the Business ByDesign system a
single selling unit comprising of various components is called a sales kit .
For example, a laptop and an adaptor are two different products that can be grouped together and sold as a single
unit. This combination of the laptop and adaptor is available on paper as a unit and has a price associated with it.
However, the kit itself does not exist as a physical entity.
The various components of a sales kit are listed in the sales kit item list. In the case of the laptop and adaptor, both
the individual products exist as physical entities. They are stored and transported, and so have inventory value.
However, since they are a part of the sales kit, their individual prices are not relevant and only the price of the sales
kit as a whole is considered.
Process Flow
1.
Create a Sales Kit

You can create a sales kit in the Product and Service Portfolio work center by choosing the New Sales Kit
common task. The sales kit you create represents the unit that is sold to the customer.
For more information, see Create a Sales Kit [page 98].
2.
Add sales information to the Sales Kit

You can add sales details for the sales kit. This includes information such as the sales organization, distribution
channel, and so on. You can also assign advanced sales details to each distribution chain, for example, a
specific sales unit of measure, warranties, internal comments, sales notes, customer part numbers, tax
information and so on. However, you must mandatorily enter a sales organization and distribution channel
for the sales kit
For more information, see Assign Sales Details to the Sales Kit [page 99].
3.
Add valuation information to the Sales Kit

You can add valuation details for the sales kit which includes information such as basic valuation details, and
a status to each company and business residence that provide financial data for a sales kit. You can also
assign advanced valuation details such as a specific inventory valuation unit of measure, and cost information
for each relevant set of books.
For more information, see Assign Valuation Details to the Sales Kit [page 100].
4.
Create a Sales Kit Item List

Using the sales kit ID created during the process of creating a sales kit, you can create a sales kit item list,
which consists of all the items that are included in that particular sales kit. Each of these items has an inventory
process associated with it, but is not price relevant within the kit.
For more information, see Create a Sales Kit Item List in the Tasks section of the Sales Kit Quick Guide
[page 95].
5.
Create and Release a Sales Order

You can create a sales order with a sales kit as a line item and release it.
For more information, see Sales Orders Quick Guide.
6.
Release a Customer Invoice

You can create and release a customer invoice document.
For more information, see Quick Guide for Invoice Requests.

Business Background
35
7.
Determine Ship-From Information and Check Availability

Once the sales order containing a sales kit has been released, the system displays a customer demand per
sales kit in the Customer Demand view of the Outbound Logistics Control work center. You can determine the
shipment scheduling, ship-from information, and the availability for sales orders that contain sales kits. You
can also use this view to release confirmed sales kits to logistics execution.
For more information, see Customer Demand Quick Guide.
8.
Release a Sales Kit

Apart from the Customer Demand view, you can also release sales kits in the Delivery Due List view of the
Outbound Logistics Control work center, where the sales orders are listed based on confirmed schedule lines.
In this delivery due list, the supply planner can release the sales kits to hand them over to logistics execution.
Once the sales kit has been released, you cannot change data such as product, date, quantity, ship-to party
in the corresponding sales order.
For more information about delivery due lists, see Delivery Due List Quick Guide.
9.
Process an Outbound Delivery

The system displays the released sales kits as delivery proposals in the Delivery Proposals subview and as
delivery requests in the Delivery Requests subview of the Delivery Control view in the Outbound Logistics work
center. In this view, you can process an outbound delivery for the sales kit with tasks by creating a warehouse
request or without tasks by posting a goods issue.
For more information about delivery proposals and delivery requests, see Delivery Control Quick Guide.
If you process the outbound delivery with tasks, you can create a warehouse task in the Warehouse Requests
view and confirm the task in the Task Control view.
For more information about warehouse requests, see Warehouse Requests Quick Guide.
For more information about task control, see Task Control Quick Guide.
Whether you post the goods issue in one step directly or use the task support, the outbound delivery is
processed and inventory changes are communicated to invoicing, accounting, and supply control.
10. Post Costs/Revenues

The delivery of a sales kit and its components triggers the creation of a journal entry in the system which posts
the costs of components delivered. The valuation and the account determination are based on the component
products delivered as part of the sales kit. The invoicing of the sales kit triggers the creation of a journal entry
which posts the revenues. You can view the entry in the Journal Entries view of the General Ledger work center.
For more information, see Journal Entries Quick Guide
There is no change in the account determination logic for the sales kit items and the component items.
Revenue recognition is not allowed for sales order items with sales kit products. For more information see,
Sales Document Items Quick Guide
36

Business Background
2 Materials View
2.1 Materials Quick Guide

The Materials view in the Product Data work center has two subviews: Materials and Material Templates.
The Materials view provides a central entry point for viewing all the materials in your system, creating new materials,
and maintaining materials throughout the product life cycle ensuring you have complete and accurate information
on all the materials your company offers.
The Material Templates subview allows you to create material templates for different product categories and to
create and change multiple materials based on these templates.
You can access the Materials view from the following locations:
Product Data work center
Product Development work center
You can also access certain functions of the Materials view via the Products view of the Product and Service
Portfolio work center.
Business Background
Assigning Statuses to a Material
A material can be involved in various business processes. For example, a nail could be a component used in
manufacturing another product, or the nail could be sold as the end product itself. For this reason, a material is
divided into sections for purchasing, logistics, supply planning, availability confirmation, sales, and valuation. Each
section includes details specific to the business process as well as one or more statuses indicating the completeness
or readiness of the material for that process. Therefore, when creating a new material, it is important to apply the
correct statuses to ensure that the relevant processes are assigned and that data in these areas is kept up-to-date.
For more information, see Assigning Statuses to a Material [page 41]
Changing Identified Stock Types

You can change the identified stock type of a product regardless of the process in which you use the product. You
can specify a new identified stock type where previously there was none, you can remove the type completely, or
you can change the type from one type to another. You can change the identified stock type for a product even after
the product is activated for logistics.
The system allows you this flexibility in case that you need to change an identified stock type after you begin using
a product in your process. However, changing the identified stock type can have consequences and follow-up actions,
depending on the status of the process in which you use the effected product. You should be aware of these
consequences before you perform the identified stock type change. We recommend that you finish specifying your
product with the correct identified stock type before you start any process for a product.
You can change the identified stock type in the General tab of the Material editor in the Product Data work center.
You must access the General tab by clicking View All. You can also check if the product is activated in the Logistics
tab.
For more information, see Changing Identified Stock Types [page 42].

Materials View
37
Pricing in Customer Relationship Management

For more information, see Pricing in Customer Relationship Management [page 25].
Tax Determination
Availability Checks
Availability checks enable you, as a supply planner, to answer the question of whether or not a requested quantity
of a product is available at a certain place at a certain point in time. Confirmations as a result of these checks not
only give a reliable answer to this question, they are also required for the follow-on processes in logistics execution.
Providing a reliable delivery date at the very time when a quote or order is entered in the system, helps you to improve
customer satisfaction.
The system allows you to check the availability for sales orders, service orders, stock transfer orders, and sales
quotes.
For more information, see Availability Checks [page 48].
Serial Number Profiles

Serial numbers are unique identifiers that are assigned to a single item of a tangible product. Serial numbers in SAP
Business ByDesign are represented by registered products. These are integrated into subsequent service scenarios,
for example, warranty handling. You can use serial number profiles to define in which processes it is mandatory or
optional to enter serial numbers. The profile determines the conditions for serial number recording in different
business documents. For more information, see Working with Serial Numbers [page 31].
Tasks
Create a Material
1.
Choose the Materials subview in the Materials view of the Product Data work center.
2.
Click New
3.
Enter the Material ID.
and then Material to open the New Material quick activity.
If internal number ranges have been configured for materials, you cannot enter a material ID
manually; when you save the material, the system assigns the next available ID automatically.
For more information, see Configuration: Number Ranges.
38

Materials View
4.
Enter the Material Description.

For information about descriptions in other languages, see Add Material Descriptions in Other Languages
below.
5.
Select the Product Category to which you want to assign the new material.
6.
In the Base UoM field, enter the default unit of measure for the material. It will be used for purchasing, logistics,
planning, availability confirmation, sales, and valuation unless different units of measure are selected
manually for those processes.
The base UoM should be the smallest unit of measure for the material. Therefore, if you select
different units of measure for any processes, make sure that the base UoM is always smaller.
7.
Optional: On the General tab, enter the Net Weight, Gross Weight, Net Volume, and Gross Volume for the
base unit of measure. For example, if the base unit of measure is box, define the physical characteristics of
one box.
For information about defining additional characteristics, see Add UoM Characteristics and GTIN to a
Material below.
8.
Optional: Enter advanced general details for the material.
9.
a.
Click View All .
b.
To assign the material to a group of identified stock, select the Identified Stock Type.
c.
To choose a profile for serial number assignment, select a Serial Number Profile.
d.
To add, delete, or replace a product image for the material, click Image
option.
and select the appropriate
Click Save to save the new material.

This document contains text that is relevant for India only. To ensure that the system displays the
correct text, select Personalize My Settings. Select Onscreen Help and, under Country, choose
India. Save your settings and logout to ensure these changes are made.
Create a Material Template and Create a Material from a Template

For more information about this task, see here [page 51].
Assign Purchasing Details to a Material

For information about this task, see here [page 52].
Assign Logistics Details to a Material

For information about this tasks, see here [page 54].
Assign Supply Planning Details to a Material

Assign Availability Confirmation Details to a Material

For information about this tasks, see here [page 56].
Assign Sales Details to a Material

Assign Valuation Details to a Material

Materials View
39
Add Quantity Conversions to a Material

Add UoM Characteristics and GTIN to a Material

1.
2.
Select the material and click Edit to open the Material quick activity.
3.
On the General tab, enter the Net Weight, Gross Weight, Net Volume, and Gross Volume for the base unit of
measure. For example, if the base unit of measure is box, define the characteristics of one box.
4.
Optional: Define additional characteristics and a GTIN (Global Trade Item Number) for the base unit of
measure and for other units of measure.
a.
Click View All .
b.
At the top of the General tab, click UoM Characteristics.

The first row of the table displays the physical characteristics you already entered for the base unit of
measure.
c.
Enter the Length, Width, Height, and GTIN (Global Trade Item Number) for the base unit of measure.
A GTIN is an 8, 12, 13, or 14 digit number used to uniquely identify products worldwide. Each
GTIN must conform to international standards and must be unique.
d.
To define characteristics and a GTIN for another unit of measure, click Add Row.
e.
In the new row, select the UoM and enter the relevant characteristics and GTIN.
f.
Click Save to save your changes.
Add Material Descriptions in Other Languages

1.
2.
The Material Description field displays the description of the material in your logon language.
3.
Click View All .
4.
At the top of the General tab, click Other Languages .
5.
To add a description of the material in another language, click Add Row .

If you do not maintain a material description for a language, a description will not appear on business
documents in that language.
6.
In the new row, select a Language and enter the Material Description.
7.
In the Details section, enter additional information about the material and click Save .
Mass Change of Materials

You can quickly update the general and business area details of multiple materials at once. For information about
this task, see here [page 60].
Create Materials Using Microsoft Excel

You can create materials using a predefined Microsoft Excel template. For information about this task, see here
[page 61].
Export Materials to Microsoft Excel

You can export materials to Microsoft Excel. For more information about this task, see here [page 64].
40

Materials View
See Also
Commodity Catalogs Quick Guide
2.2 Business Background

2.2.1 Assigning Statuses to a Material
Overview
A material can be involved in various business processes. For example, a nail could be a component used in
manufacturing another product, or the nail could be sold as the end product itself. For this reason, a material is
divided into sections for purchasing, logistics, supply planning, availability confirmation, sales, and valuation. Each
section includes details specific to the business process as well as one or more statuses indicating the completeness
or readiness of the material for that process. Therefore, when creating a new material, it is important to apply the
correct statuses to ensure that the relevant processes are assigned and that data in these areas is kept up-to-date.
Features
Changes to Statuses
The first status of a process is always Initial. You can then make the following changes in statuses before the material
is saved:
Initial to In Preparation or In Preparation to Initial
In Preparation to Active
Active to Blocked or Blocked to Active
Active to Initial
After a material is saved, you can make the following changes in status:
Changing from Active to Blocked is only possible for purchasing and sales.
Overall Status
In cases where a process has multiple statuses, the status with the highest priority is always given as the overall
status for a process. The hierarchy for status priority is as follows: Active, Blocked, In Preparation, and Initial. For
example, if there is one status marked as Active, and there are multiple statuses marked as In Preparation, the overall
status is given as Active. The logistics and purchasing processes each have only a single status, but all other
processes can have multiple statuses. Purchasing and sales are the only two processes with the Blocked status.
The statuses for processes are as follows:
Statuses of Processes

Materials View
Overall Status Status Icon Status Combination Valid For
41
Initial
Initial
Grey
Purchasing, Logistics, Planning, Availability

Confirmation, Sales, and Valuation
In Preparation
In Preparation Yellow

Blocked
Blocked
Red
Purchasing and Sales
Active
Active
Green

Initial and In Preparation
In Preparation Yellow
Planning, Availability Confirmation, Sales, and

Valuation
Initial and Blocked
Blocked
Red
Sales
Initial, In Preparation, and Blocked
Blocked
Red
Sales
Initial, In Preparation, and Active
Active
Green

Valuation
Initial, In Preparation, Blocked and Active Active
Green
Sales
In Preparation and Blocked
Blocked
Red
Sales
In Preparation and Active
Active
Green

Valuation
In Preparation, Blocked, and Active
Active
Green
Sales
Blocked and Active
Active
Green
Sales
2.2.2 Changing Identified Stock Types

You can change the identified stock type of a product regardless of the process in which you use the product. You
can specify a new identified stock type where previously there was none, you can remove the type completely, or
you can change the type from one type to another. You can change the identified stock type for a product even after
the product is activated for logistics.
The system allows you this flexibility in case that you need to change an identified stock type after you begin using
a product in your process. However, changing the identified stock type can have consequences and follow-up actions,
depending on the status of the process in which you use the effected product. You should be aware of these
consequences before you perform the identified stock type change. We recommend that you finish specifying your
product with the correct identified stock type before you start any process for a product.
You can change the identified stock type in the General tab of the Material editor in the Product Data work center.
You must access the General tab by clicking View All. You can also check if the product is activated in the Logistics
tab.
Considerations when Changing the Identified Stock Type

If you have a new product that you do not use in any process and for which you have not posted inventory, then
changing the identified stock type has no consequences.
When you change the identified stock type, the system allows you the maximum level of flexibility in finishing all the
processes in which the relevant product is involved. As a general rule, inventory for the relevant product must be
adjusted using the new identified stock type. Details and exceptions are explained in the following sections.
Using Existing Master Data Identified Stock IDs
You can change from one identified stock type to another, even if you have existing identified stock IDs for a particular
product.
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Materials View
You can use new identified stock IDs that contain the new identified stock type for the product. You can still use the
IDs from the old type, even though they contain the old identified stock type. You cannot change the identified stock
type of the old IDs. If you want to prevent the old IDs from being used, you must post inventory from the old identified
stock ID to the new ID using the Change of Stock common task in the Internal Logistics work center. You can also
change the status of the old IDs to Blocked or Obsolete.
For example, you have a product PRO_1 that is specified with an identified stock type of batch. You create an identified
stock ID B001 for the product in the Identified Stock view of the Planning and Production Master Data or Warehousing
and Logistics Master Data work centers. You then change the identified stock type to lot. The next identified stock
ID you create for the product is L001. However, you can still use the ID B001 in the system, even though the product
is now a lot. The ID B001 still shows the original identified stock type.
In this case the system just checks that the product is specified as an identified stock. If it is, you must enter an
identified stock ID when you post inventory changes.
Existing Inventory Not Used in a Process
If you change the identified stock type of a product for which you have inventory stored in a logistics area, you cannot
use the inventory until you post it using the new type. You can do this in the Change of Stock common task in the
Internal Logistics work center. When you change the identified stock type, the following conditions apply:
If you remove the identified stock type completely from a product in the Material editor, you must post a
change of stock where you leave the Change Identified Stock ID field empty.
If you specify an identified stock type for the first time for a product (where previously no identified stock was
specified), you must first create the appropriate identified stock ID in the Identified Stock view in the Planning
and Production Master Data or Warehousing and Logistics Master Data work centers. Then you change the
stock details using the Change of Stock common task in the Internal Logistics work center. You must enter
the identified stock ID in the Change Identified Stock ID field for the new identified stock type. This is optional
if the new identified stock type is optional specified stock and mandatory for all other identified stock types.
If you have already specified an identified stock type, but now want to change to another identified stock type,
you only need to post a change of stock if you dont want to use the old identified stock IDs with the product.
Changes to Identified Stock Type in a Make-to-Order Process

Introduction
You can use a product specification ID to record the special requirements your customer needs when they order a
product in a make-to-order process. The system uses these properties and descriptions in addition to the standard
product ID to supply your customer with the exact specification that they need.
For example, a window is a standard product in your system. However, your customer may need a window made
from wood, that has dimensions of 100cm by 50cm, and that is made from special glass. When you enter this in the
system, you can enter the standard product in the sales order (window) and create a product specification that
provides the detailed properties of the window that your customer needs.
The product specification ID and properties follow the product through the process of external procurement or
internal production. This enables you to order, manufacture, pick, and ship products with specific requirements to
your customer.
For example, when you post goods receipts from production or a supplier (inbound process), the system uses a
product specification ID in combination with an identified stock ID to separate products in line with customer specific
requirements. You must use this approach in order to separate products.
Mandatory and Optional Specified Stock
You must use either the optional specified stock or mandatory specified stock type when you work with product
specifications. You should use optional specified stock if you want the choice of using a product in your process both
with and without a product specification. For example, you have a standard window, window_1. You should use
optional specified stock if you want to manufacture standard windows (standard window_1), and also manufacture
make-to-order windows (window_1 with a product specification).
Materials View
43
You should use the mandatory specified stock type if you always want to make a product to order. For example, you
never make standard windows; you always make windows to order.
Changing the identified stock type from optional or mandatory specified stock to batch or lot, or removing the
optional or mandatory specified stock type completely has consequences if you have a running make-to-order
process. You need to take different courses of action, depending on where the product is in your process. These
different courses of action are outlined here.
Change Before You Start Production and Place Orders on Suppliers
If you change the identified stock type from optional or mandatory specified stock to batch or lot, or completely
remove the optional or mandatory specified stock type, after you assign a product specification ID to a product in
the sales order but before you start production or place orders on suppliers:
You cannot complete the make-to-order process for the product because the product must have either an
optional or mandatory specified stock type ID in order to be used with a product specification.
You cannot start production and you cannot place an order on your suppliers with a product specification.
You must cancel the line item in the sales order that contains the product.
Change Before You Finish Production

You have two possible courses of action if you change the identified stock type after you start but before you finish
production:
1.
If you have an existing identified stock ID for the optional or mandatory specified stock with the correct product
specification:
a.
You can post the goods receipt from production with an existing identified stock ID that contains the
correct product specification.
b.
You can pick and ship the product with an existing identified stock ID that contains the correct production
specification
If you decide not to finish manufacturing, you must process any open quantities. To do this, you must confirm
the production lot and production request. You must confirm the pick operation with a quantity of zero to
force the completion of the picking operation. Then you must cancel the sales order line item that contains
the make-to-order product.
2.
If you do not have an existing identified stock ID with the correct product specification:
a.
You cannot perform a goods receipt with a product specification at the end of production.
b.
If you go ahead and manufacture the product, you must post the goods receipt without a product
specification as an unplanned item.
c.
You cannot pick and ship the goods using a product specification because you do not have the
appropriate inventory. You must reject the outbound request if it is not released. You must confirm the
pick operation with a quantity of zero to force the completion of the picking operation. Then you must
cancel the sales order line item that contains the make-to-order product.
Change After Production Completed

If you change the identified stock type after you finish production and after you start outbound processing, you can
still perform goods movements in your outbound process. If you use a product specification ID, the system allows
the transactions to take place, even though the identified stock type has changed for the make-to-order product.
Change Before Return to Supplier
If you change the identified stock type of a product that was ordered using a product specification ID, you cannot
return the product to the supplier. You can use the following work around:
Change back the identified stock type of the relevant product temporarily to the old setting.
Create a return to supplier request, using the New Return to Supplier Request common task in the Outbound
Logistics work center.
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Materials View
Change the identified stock type of the relevant product back to the new setting.
Change Before Return From Customer

If you change the identified stock type of a product that was manufactured and shipped using a product specification
ID, you cannot create a new customer return notification with reference to the delivery items. You must use the New
Customer Return Notification common task in the Inbound Logistics work center to create a new customer return
notification, and enter the delivery line items manually.
Execution Processes for Standard Inbound, Internal, Outbound, and Production

Change Before You Confirm Tasks in Production, and in One-Step Inbound, Internal, and Outbound Execution
Processes
If you change the identified stock type before you confirm a production task for input products, or a pick or replenish
task, inventory for the relevant product must be adjusted using the new identified stock type. Refer to the section
on Existing Inventory Not Used in a Process above for further details. For production tasks for output products and
put-away tasks, you take no action because the incoming goods are not yet reported in inventory. When you finish
production or receive the goods, you can post them using the new type.
Change Between the First and Second Step in Two-Step Inbound, Internal, and Outbound Processes
If you change the identified stock type before you confirm the execution task of the first step (for example, pick),
inventory for the relevant product must be adjusted using the new identified stock type. Refer to the section on
Existing Inventory Not Used in a Process above for further details.
For unload tasks, you take no action because the incoming goods are not yet reported in inventory. When the goods
arrive, you can post them using the new type.
If you change the identified stock type after you confirm the execution task of the first step (for example, pick or
unload) and before you confirm the execution task of the second step (for example, unload or put-away), you can
confirm the second step using the old identified stock type.
For example, the first step is pick and move the goods to a staging area. The second step is move the goods from
the staging area to a truck. The system allows you to load the products onto the truck even if you change the identified
stock type before the second step begins.
Change After You Begin Confirming but Before You Finish a Task in Execution
Processes for Inbound, Internal, Outbound, and Production
If you change the identified stock type for a product after you begin a confirmation but before you finish a task, you
have the following options:
You can finish a task for the remaining quantity using the old identified stock type. You must have sufficient
inventory of product with the old identified stock type available for the confirmation. This is possible if you
have not yet updated the inventory using the new identified stock type in the Change of Stock common task
in the Internal Logistics work center
You can use the Split Quantities feature to begin confirming using the new identified stock type.
Remove the Identified Stock Type After You Release a Production Order While
Using Replenishment
There are considerations you must take into account if a production order requests a particular identified stock ID
and you use manual or integrated replenishment.

Materials View
45
If, after you release a production order for a product, you remove the identified stock type completely from the
product, the system tries to satisfy the replenishment demand by using an identified stock ID. It creates a
replenishment task that requires an identified stock ID. In this case you must:
Confirm the replenishment task without the identified stock ID

As a consequence, you now have inventory of the product without an identified stock ID. Production demand
stays open as long as you do not confirm the production task, because the demand for the product is not
fulfilled by inventory with an identified stock ID. For example, your production order requests 10 pieces of
product PRO_1 with identified stock IS99. However, in your inventory, you have 10 pieces of PRO_1 but without
IS99.
Reject any new manual or integrated replenishment tasks with an identified stock ID.
This is only necessary if another replenishment task is created between the confirmation of the replenishment
task and the confirmation of the production task. The replenishment task could be created as a consequence
of the first replenishment not fulfilling the production demand.
Confirm the production task for the relevant product without the identified stock ID.
Stock Transfer
The stock transfer scenario combines an outbound logistics process on the sending side and an inbound logistics
process on the receiving side. See the sections above on the steps you should take for inbound and outbound
processes.
For stock transfers within your company (intra-company stock transfers), you have the additional consideration of
an identified stock type change after posting goods issue on the sending side and before posting the goods receipt
on the receiving side. After the goods receipt posting, you need to adjust the in-transit stock by using the Adjust In
Transit Stock common task in the Physical Inventory work center.
For example, you ship 3 pieces of product PRO_1 without an identified stock ID from Site 1 to Site 2. You now have
in-transit stock of 3 pieces of PRO_1 without an identified stock ID. You then specify an identified stock type of batch
where previously no type was specified for PRO_1. You must post goods receipt for 3 pieces of PRO_1 with an
identified stock ID (for example IS99). You then have the following in transit stock:
Product
Identified Stock ID
Inventory
PRO_1
None
3 pieces
PRO_1
IS99
-3 pieces
With the adjust in-transit stock transaction, the system posts both inventory lines to zero.
Pre-Delivery of Spare Parts on Service Order Confirmations

The pre-delivery of spare parts is an outbound delivery process with the added feature that you deliver the inventory
to the customer while it is still reported in the system (pre-delivered stock).
If you change the identified stock type after you ship but before you submit a service confirmation, you need to adjust
the pre-delivered stock using the Change of Pre-Delivered Stock common task in the Physical Inventory work center.
For example, you ship 3 pieces of spare part PRO_1 with no identified stock ID to the customer. You now have predelivered stock of 3 pieces of PRO_1 without an identified stock ID. You then specify an identified stock type of batch
where previously no type was specified for the product PRO_1. Now you must adjust the pre-delivered stock of 3
pieces of PRO_1 with an identified stock ID (for example IS99). You now have the following in transit stock:
Product
46
Identified Stock
Inventory Before Adjustment Posting
Inventory After Adjustment Posting

Materials View
PRO_1
None
3 Pieces
Zero
PRO_1
IS99
Zero
3 Pieces
Physical Inventory
If you have inventory which does not fit to the new identified stock type, you can count as follows
Inventory reported in the system (expected inventory) can be counted as reported in the system using the
old identified stock type. For example, you completely remove the identified stock type and you have inventory
for identified stock IS99, you can count the actual quantity for identified stock ID IS99
Inventory not reported in the system can only be counted using the new identified stock type. For example,
you completely remove the identified stock type and you have inventory for identified stock ID IS99, you
cannot count the actual quantity for identified stock ID IS99. You can only count the actual quantity for the
product.
If you want to ensure that inventory is counted using the new or changed identified stock type, you must
adjust inventory for the relevant product using the new identified stock type before your physical inventory
count. Refer to the section on Existing Inventory Not Used in a Process above for further details.
Change Before Cancellations in Production and Warehousing

If you cancel a confirmation in production or warehouse processes, you roll the original posting back completely.
This means the posting is done with the identified stock related information from the original confirmation, regardless
of the identified stock type.
For example, you confirm a pick task for a product with identified stock ID IS99 (batch), from logistics area Bin_1 for
2 pieces. When you cancel this confirmation, the system increases the inventory in Bin_1 by 2 pieces of IS99 (batch)
even if the identified stock type has changed to a new identified stock type, or has been removed completely. After
the cancellation, you must adjust the inventory by posting a change of stock using the new identified stock type. For
more information, see the section on Existing Inventory Not Used in a Process above.
Change Before Adjustment Postings in Production and Warehousing

You can use an adjustment posting to correct an error in an original posting in the Production Control, Inbound
Logistics, Internal Logistics, and Outbound Logistics work centers. In the original line item in the adjustment screen,
you can only enter an adjusted quantity. This means you post the correction with the identified stock related
information from the original line item, regardless of the identified stock type.
If you need to change the logistics area or identified stock ID, you need to use the split quantity feature and add a
new line. Here the system checks against the actual identified stock type.
For example, you confirm a put-away task (one step inbound) for a product with no identified stock ID for logistics
area Bin_1 with 2 pieces. You then specify an identified stock type of batch where previously no type was specified
for the product. You now need to adjust the put-away quantity to 3 pieces. You have the following options:
You can change the original line item by entering one piece in the adjusted quantity. This means you have
now put-away 3 pieces without an identified stock ID (two put-away originally, plus one on the adjustment).
To adjust the inventory using the new identified stock type, you must post a change of stock. For more
information, see the section on Existing Inventory Not Used in a Process above.

Materials View
47
You can change the original line item by entering minus 2 pieces in the adjusted quantity. The system now
shows that you did not put-away any products. Now you can add a new line item (using the Split Quantities
feature) for three pieces. For this, you must enter an identified stock ID, for example IS99, using the new
identified stock type. Now the system shows you put-away three pieces of the relevant product with identified
stock ID IS99.
See Also
Identified Stock Management
2.2.3 Availability Checks

Overview
Availability checks enable you, as a supply planner, to answer the question of whether or not a requested quantity
of a product is available at a certain place at a certain point in time. Confirmations as a result of these checks not
only give a reliable answer to this question, they are also required for the follow-on processes in logistics execution.
Providing a reliable delivery date at the very time when a quote or order is entered in the system, helps you to improve
customer satisfaction.
The system allows you to check the availability for sales orders, service orders, stock transfer orders, and sales
quotes.
You can access the availability check function from the following locations:
Sales Quote view of the New Business work center
Sales Orders view of the Sales Orders work center
Service Order Processing view of the Service Orders work center
Customer Demand view of the Outbound Logistics Control work center or the Supply Planning work center
Confirmation Update Runs view of the Outbound Logistics Control work center or the Supply Planning work
center
Availability Check Methods

On the Availability Confirmation tab of the Materials view in the Product Development work center, you specify how
you want the system to check the availability for a product, that is, you decide which availability check method you
want to use. You can enter the following:
A goods issue processing time

This time is the lead time required for preparing the shipment of goods in the warehouse. It is taken into
account during scheduling. Note that the working day calendar and the operating hours of the ship-from
location are also considered for the goods issue processing time. If you do not enter anything here, the system
uses a goods issue processing time of zero for scheduling.
An availability check scope with or without an availability check horizon

These settings specify which types of supply the system considers when trying to match a demand.
A replenishment lead time with or without an availability check scope and availability check horizon
This time specifies the maximum length of time required to produce or procure a product.
If you do not enter anything on the Availability Confirmation tab, you specify that you are only interested in scheduled
dates and do not want to match supply and demand.
Note that you must make the settings in the product master for each planning area.
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Materials View
The following methods for checking the availability and determining a confirmation are available in the system:
Availability checks based on scheduling

This check method results in the confirmation of the requested quantity on the date determined by
scheduling. For more information, see Availability Checking Based on Scheduling.
Availability checks with replenishment lead time

This check method results in the confirmation of the requested quantity at the end of the replenishment lead
time. For more information, see Availability Checking with Replenishment Lead Time.
Product availability checks

This check method results in the confirmation of the requested quantity or partial quantities by checking the
customer demand against the supply. The following options are available:
Availability checks with availability check scope

The system matches the demand against the types of supply specified in the availability check scope.
Examples for the types of supply would be stock, or stock and all receipts. For more information, see
Availability Checking with Availability Check Scope.
Availability checks with availability check scope and horizon

The system matches the demand against the types of supply specified in the availability check scope
within an availability check horizon. Examples for the types of supply would be stock, or stock and all
receipts. For more information, see Availability Checking with Availability Check Scope and Availability
Check Horizon.
Availability checks with availability check scope, horizon, and replenishment lead time
The system matches the demand with the types of supply specified in the availability check scope within
an availability check horizon you specified. Examples for the types of supply would be stock, or stock
and all receipts. Beyond the check horizon, the system creates or updates the confirmation based on
the replenishment lead time you specified. For more information, see Availability Checking with
Availability Check Scope, Availability Check Horizon, and Replenishment Lead Time.
Confirmation update runs

Usually, you check the availability at the very moment when a quote or order is created in the system.
As an alternative, you can schedule confirmation update runs to check the availability for a large number
of different demand categories, such as sales orders for a specific product category or any demand from
a specific customer. For more information, see Confirmation Update Run.
Availability checks in third-party order processing scenarios

This check method results in the confirmation of the requested quantity based on the supplier lead time. For
more information, see Availability Checking in Third-Party Order Processing Scenarios.
Availability checks for complete delivery orders

The system checks and aligns the availability of all items of a delivery group in a complete delivery order. For
more information, see Availability Checks for Complete Delivery Orders.
Irrespective of the availability check method you choose, the system always carries out ship-from determination for
a customer demand to determine possible sources of supply and schedules the demand to determine the dates that
are required to plan the goods delivery. Starting from the requested delivery date, the system takes into account
the shipping duration to determine the requested shipment date and uses the goods issue processing time to
determine the requested execution start date. For more information, see Ship-From Determination and Shipment
Scheduling for Customer Demand.
Sales/Service Order Settings

The delivery rule settings made in the sales order or service order screen for each order item affect the result of the
availability check as they restrict whether one or more confirmations may be created. The following options are
available:

Materials View
49
Multiple Deliveries
This is the systems default setting for sales orders. More than one delivery may be sent to the customer, this
means that the number of confirmations is not restricted. The requested delivery date does not have to be
met, and the delivery may comprise the requested quantity or only part of the requested quantity.
Single Delivery
Only one delivery may be sent to the customer, this means that only one confirmation is created. The
requested delivery date does not have to be met and the delivery may comprise the requested quantity or
only part of the requested quantity.
Single Delivery Full Quantity

This is the systems default setting for service orders. Only one delivery may be sent to the customer, this
means that only one confirmation is created. The requested delivery date does not have to be met but the
delivery must include the requested quantity. If this is not possible, the system issues a confirmation with
zero quantity.
Single On-Time Delivery

requested delivery date has to be met, but the delivery may comprise less than the requested quantity.
Single On-Time Delivery - Full Quantity

requested quantity has to be delivered at the requested delivery date. If this is not possible, the system issues
a confirmation with zero quantity.
Note that you can display the Simulated Confirmation Schedule hidden column for any of the single delivery rules.
It simulates the earliest delivery date and quantity for each item to show earlier possible delivery dates.
In addition, a delivery priority (Immediate, Urgent, Normal, or Low) may be assigned to a sales order. The confirmation
update run considers the delivery priority when sorting the customer demand to be checked.
If a sales order has delivery priority Immediate, everything that the system confirmed up to today may be released
to outbound logistics right away.
Working with Availability Checks

Starting from the requested delivery date given by the customer, the system determines the confirmed delivery
date. Depending on the availability check method you use, the system takes into account different criteria to calculate
this date.
A traffic-light system helps you to find out easily if the requested quantity of the product your customer ordered is
available on the requested date. The colors displayed for the availability status of each customer demand item
provide the following information:
Green: The required quantity is fully confirmed on time.
Yellow: The required quantity is partially confirmed or confirmed on a later date than requested.
Red: The required quantity cannot be confirmed at all (confirmation with zero quantity) or an error occurred,
for example, missing transport lane.
Gray: Availability check was not performed, for example, if the sales order data is inconsistent.
If the requested delivery date is not entered in the sales order, service order, stock transfer order, or sales quote,
the availability status is determined based on whether or not the requested quantity is available.
When the order is saved, the system creates a customer demand that you can see in the Customer Demand view of
the Outbound Logistics Control work center or Supply Planning work center. Schedule lines for the individual order
items provide more detailed information about the dates and quantities that are requested, confirmed, released, not
confirmed, or fulfilled. At the same time, you can monitor the confirmed schedule lines as due deliveries in the Delivery
Due List view of the Outbound Logistics Control work center. When you release the customer demand or due delivery,
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Materials View
a delivery proposal is created, which you can see in the Delivery Proposals view of the Outbound Logistics work center.
The warehouse manager can then create a warehouse request for the delivery proposal or post a goods issue.
Changing the Result of Availability Checks

If you want to change the result of the availability checks manually, you can use the following functions:
Select source of supply

If you do not want to use the ship-from site or supplier that the system found in ship-from determination for
a customer demand, you can select any of the alternative sources of supply displayed in the Order Logistics
Details screen. A simulative availability check, that is, without confirming quantities was performed for the
alternative sources listed here. If you select one of them, the system carries out a binding availability check
with confirmed quantities. Note that the system keeps the source that you selected manually even if the
availability for this customer demand is checked again manually. If the availability is checked again in a
confirmation update run, the source you selected manually is also kept unless you select the Update Source
of Supply checkbox on the Confirmation Update Run screen. For more information, see Confirmation Update
Run.
Force confirmation
In a forced confirmation, you confirm the requested quantity on the requested date for a specific customer
demand. If the requested date is in the past, the system confirms on the current date. Note that you should
only use this option if you are entirely sure that a demand can be confirmed as requested.
You can reset a forced confirmation by canceling the confirmation or by checking the availability for the
customer demand again. Note that forced confirmations are not included in confirmation update runs.
Cancel confirmation
The system checks availability according to the first come, first served principle, which means that the
available quantity is allocated to the customer demand that is checked first. If you want to give priority to a
more recent sales order from a valuable customer, for example, you can cancel a confirmation for a less
important sales order. The system then creates a confirmation with a zero quantity for this sales order on the
requested date. The quantity that becomes available in this way can now be allocated to the more recent sales
order when you check the availability again.
2.3 Tasks
2.3.1 Create a Material Template and Create a Material from a
Template
Overview
You can create a material template for each product category. You can use these templates to create individual
materials with the same basic data. You can also create multiple materials at once from the same material template.
You can create a material template from one of the following:
Product Data work center, Materials view, Material Templates subview.
Product Data work center, Materials view, Materials subview.

You can also create a new material template by starting the New Material Template common task that
belongs to the Product Data work center.

Materials View
51
Procedure
1.
To create a material template, from the Material Templates subview in the Materials view of the Product
Data work center do the following:
a.
Click New and follow the instructions for creating a material.

For more information, see Create a Material in the Tasks section of the Materials Quick Guide
[page 37].
If you create a new material template for a product category for which a material template
already exists, the new material template overwrites the original template.
b.
2.
Click Save to save the new material template.
Alternatively, to create a material template, from the Materials subview in the Materials view of the Product
Data work center do the following:
a.
Select the material from which you want to create a template for a product category.
b.
Click Edit , and in the Material screen that opens, click Set as Template .
c.
Click Save to save the new material template.
Procedure
1.
To create a material from a template, choose the Material Templates subview in the Materials view of the
Product Data work center.
2.
Select the material template you want to use as the basis for the new material or materials.
3.
Click Create from Template .
4.
In the dialog box enter the number of new materials you want to create.
5.
For the new material or materials, if you want the processes such as purchasing, logistics, planning, availability
confirmation, sales, and valuation to be created with the status In Preparation, select the Create with In
Preparation Status option.
6.
For the new material or materials, if you want the processes such as purchasing such as purchasing, logistics,
planning, availability confirmation, sales, and valuation to be created with the same status as the source
material select the Create with Source Status option.
7.
Click OK .
8.
You can now use the mass change function to enter or change information for all or some of the new materials.
For more information about the mass change function, see Mass Change of Materials [page 60].
9.
Click Save to save the new materials.
2.3.2 Assign Purchasing Details to a Material

Overview
You can assign purchasing processes to a material by applying the appropriate status. You can also assign advanced
purchasing details such as a specific purchasing unit of measure, internal comments, purchasing notes, supplier
information, and tax information.
You can assign purchasing details to a material in one of the following views:
52

Materials View
Product Data work center, Materials view
Product Development work center, Materials view
Product and Service Portfolio work center, Products view
Procedure
1.
2.
3.
Go to the Purchasing tab.
4.
Set the Status to In Preparation.

The material is available for purchasing processes only once the status is Active. For more
information about statuses, see Assigning Statuses to a Material [page 41].
5.
6.
Optional: Maintain deviations from the standard tax rate.

a.
Click Maintain Non-Standard Tax Rates.
b.
Click Add Row .
c.
Enter the Country, Region, Tax Type, Tax Type Rate, and Tax Exemption Reason as required.
Optional: Enter advanced purchasing details for the material.

a.
Click View All and go to the Purchasing tab.
b.
By default, the base unit of measure is applied as the purchasing unit of measure. If necessary, select
a different Purchasing UoM.
If the purchasing UoM is different than the base UoM, you must maintain a quantity
conversion between them. For more information, see Add Quantity Conversions to a Material
[page 60].
c.
Enter any Internal Comments.
d.
Enter the Purchasing Notes that should display on purchase orders created for the material.
e.
If you buy the material from one or more suppliers, enter the Supplier Part Number and/or the Supplier
Lead Time for each supplier. A supplier part number is the number that the supplier uses to identify
the material, and the supplier lead time is the amount of time required to receive the material from the
supplier.
The supplier lead time grants the production planner the ability to easily determine when the
material will be available again.
f.
Enter any relevant non-standard Taxes.
g.
Enter any relevant Withholding Tax details.
7.
To activate the material for purchasing processes, set the Status to Active.
8.

Materials View
53
2.3.3 Assign Logistics Details to a Material

Overview
You can assign basic logistic details to a material to track and control its internal movement and delivery. You can
also assign advanced logistics details such as a specific inventory valuation unit of measure and additional production
and storage sites.
You can assign logistics details to a material in one of the following views:
Procedure
1.
2.
3.
Go to the Logistics tab and click Add Row .
4.
Select a Site and maintain a status for the material for this site. The initial status is In Preparation.
The material is available for logistics processes at each site only once the status is Active. For more
information about statuses, see Assigning Statuses to a Material [page 41].
5.
Enter a Production Group and Storage Group for each site.
6.
Optional: Enter advanced logistics details for the material.

a.
Click View All and go to the Logistics tab.
b.
By default, the base unit of measure is applied as the inventory valuation unit of measure. If necessary,
select a different Inventory Valuation UoM.
If the inventory valuation UoM is different than the base UoM, you must maintain a quantity
[page 60].
The inventory valuation UoM cannot be changed after the material has been activated for
logistics or valuation.
c.
Optional: Enter an interval for cycle counting.
7.
To activate the material for logistics processes, set the Status to Active.
8.
2.3.4 Assign Supply Planning Details to a Material

Overview
You can assign basic supply planning details and a status to each planning area that is associated with a material.
You can also assign advanced supply planning details such as a specific planning unit of measure and forecasting
group as well as lot-sizing details, safety stock levels, reorder methods, and days of supply for each planning area.
54

Materials View
You can assign supply planning details to a material in one of the following views:
Procedure
1.
2.
3.
Go to the Planning tab.
4.
Optional: Select the Forecasting Group for the material.
5.
Enter the basic details for each planning area.

a.
In the Planning Areas table, click Add Row and select a Planning Area.
Supply planning areas are defined in the Locations view of the Supply Chain Design Master Data work
center. To define a location as a supply planning area, go to the General tab for the location and select
the Logistics Relevance checkbox in the Roles area. For more information, see Create and Edit a
Location.
b.
The initial status of the each planning area you add is In Preparation. Update the status as necessary.
The material is available for planning at the selected planning area only once the status is
Active. For more information about statuses, see Assigning Statuses to a Material
[page 41].
Select a Procurement Type and, if necessary, a Planned Delivery Lead Time.
c.
Select a Planning Procedure.

For some planning procedures, you must enter a Lot-Sizing Method. Likewise, for some lotsizing methods, you must enter additional mandatory information.
6.
Optional: Enter advanced planning details for the material and its planning areas.
a.
Click View All and go to the Planning tab.
b.
By default, the base unit of measure is applied as the planning unit of measure. If necessary, select a
different Planning UoM.
If the planning UoM is different than the base UoM, you must maintain a quantity conversion
between them. For more information, see Add Quantity Conversions to a Material
[page 60].
c.
Select the Forecasting Group for the material.
d.
In the Planning Areas table, select a planning area and edit its Group, Procurement, Planning, and
Monitoring details as required.
7.
To activate the material for planning at a planning area, set the Status to Active.
8.

Materials View
55
2.3.5 Assign Availability Confirmation Details to a Material

Overview
You can assign basic availability confirmation details and a status to each planning area that is involved in checking
the availability of a material. You can also assign advanced availability confirmation details such as a specific planning
unit of measure as well as ship-from site determination and scheduling details.
You can assign availability confirmation details to a material in one of the following views:
Procedure
1.
2.
3.
Go to the Availability Confirmation tab.
4.
Enter the basic details for each planning area.

a.
In the Planning Areas table, select a planning area.
b.
In the Status column, the status of the planning area is initially set to In Preparation. Update the status
as appropriate.
The material is available for availability confirmation at the selected planning area only once
the status is Active. For more information about statuses, see Assigning Statuses to a Material
[page 41].
c.
Optional: Select the Availability Check Scope for the planning area.
For some availability check scopes, you must also enter an Availability Check Horizon.
5.
d.
Optional: Enter the Replenishment Lead Time for the planning area.
e.
Optional: Select the Goods Issue Processing Time for the planning area.
Optional: Enter advanced availability confirmation details for the material and its planning areas.
a.
Click View All and go to the Valuation tab.
b.
By default, the base unit of measure is applied as the planning unit of measure. If necessary, select a
different Planning UoM.
If the planning UoM is different than the base UoM, you must maintain a quantity conversion
[page 60].
c.
In the Planning Areas table, select a planning area.
d.
Select the Availability Check Scope for the planning area.

For some availability check scopes, you must also enter an Availability Check Horizon.
56

Materials View
e.
Enter the Replenishment Lead Time for the planning area.
f.
If you do not want the planning area to be used as the default source of supply during sales order
creation, select the Disable Automatic Ship-From Determination check box.
g.
Select the Goods Issue Processing Time for the planning area.
6.
To activate the material for availability confirmation at a planning area, set the Status to Active.
7.
2.3.6 Assign Sales Details to a Material

Overview
You can assign basic sales details and a status to each distribution chain that is involved in selling a material. You
can also assign advanced sales details to each distribution chain, for example, a specific sales unit of measure,
warranties, internal comments, sales notes, customer part numbers, and tax information.
You can assign sales details to a material in one of the following views:
Procedure
1.
2.
3.
Go to the Sales tab.
4.
Enter the basic details for each distribution chain.

a.
In the Distribution Chains table, click Add Row .
b.
Define a distribution chain by entering a sales organization and a distribution channel.
c.
Select an Item Group. The item group is required for creating and processing sales and service
documents. The following product-related item groups are available:
CONS for spare parts with costs charged to a cost center
NORM for standard products
PICK for spare parts that are picked up by the service performer
SHIP for spare parts that are pre-delivered to the customer
For more information on these item groups, see Services.

d.
In the Status column, the initial status is In Preparation. Update the status as appropriate.
The material is available for the selected distribution chain only once the status is Active. For
more information about statuses, see Assigning Statuses to a Material [page 41].
5.
6.

a.
b.
Click Add Row .
c.
Optional: Enter advanced sales details for the material.

Materials View
57
a.
Click View All and go to the Sales tab.
b.
In the Distribution Chains table, select a distribution chain.
c.
By default, the base unit of measure is applied as the sales unit of measure for the distribution chain.
If necessary, select a different Sales UoM.
If the sales UoM is different than the base UoM, you must maintain a quantity conversion
[page 60].
d.
Choose the Item Group for the distribution chain.
e.
Enter Warranty details.
f.
Enter any Internal Comments. You can enter multiple internal comments for each combination of
material and distribution chain.
g.
Enter any Sales Notes. You can enter one sales note for each combination of material and distribution
chain.
Sales notes are visible in the following follow-on documents:
Sales order
7.
Pick list
Delivery note
h.
Enter any Customer Part Number details.
i.
To activate the material for a distribution chain, set the Status to Active.
To ensure that financial postings run smoothly, you should activate the valuation process for the
associated company as well. For more information, see Assign Valuation Details to a Material
[page 58].
8.
2.3.7 Assign Valuation Details to a Material

Overview
You can assign basic valuation details and a status to each company and business residence that provides financial
data for a material. You can also assign advanced valuation details such as a specific inventory valuation unit of
measure and cost information for each relevant set of books.
You can assign valuation details to a material in one of the following views:
Procedure
1.
2.
58

Materials View
3.
Go to the Valuation tab.
4.
In the Companies/Business Residences table, click Add Row to enter a company and business residence.
a.
In the Details fields, you can edit the cost information of the default set of books assigned to the
company and business residence.
b.
Select the Account Determination Group for the material. The account determination group defines
the rules that determine which accounts are used for automatic postings. For more information, see
Automatic Account Determination.
c.
Select the Perpetual Cost Method. A perpetual cost method is required in order for the material to be
posted in financial accounting. For more information, see Perpetual Cost Methods.
d.
The material is available for the selected company/business residence only once the status
is Active. For more information about statuses, see Assigning Statuses to a Material
[page 41].
5.
Optional: Enter advanced valuation details for the material and its companies/business residences.
a.
b.
By default, the base unit of measure is applied as the inventory valuation unit of measure. If necessary,
select a different Inventory Valuation UoM.
If the inventory valuation UoM is different than the base UoM, you must maintain a quantity
[page 60].
The inventory valuation UoM cannot be changed after the material has been activated for one
of the companies/business residences or after the material has been activated for logistics.
c.
In the Companies/Business Residences table, select a company/business residence.
d.
Select the Account Determination Group for the material. The account determination group defines
e.
Select the Perpetual Cost Method. A perpetual cost method is required in order for the material to be
f.
You can update the cost information for each set of books assigned to the selected company/business
residence. To do so, select the set of books and click Edit Cost . A set of books forms a complete and
consistent set of accounting data that is required for statutory reporting and creating financial
statements. For more information, see Set of Books.
When you edit the material later, if a new set of books has been assigned to the company/
business residence, it automatically displays on the Valuation tab. However, you must then
save the material to ensure that the new set of books is applied to the material.
Cost changes are not recorded directly in the material. To view the complete history of cost
changes, go to the Material Unit Costs view of the Inventory Valuation work center, select the
material, and then click View Cost History . Note that this function is not available for the cost
type Planned Cost.
6.
To activate the material for a company/business residence, set the Status to Active.
7.

Materials View
59
2.3.8 Add Quantity Conversions to a Material

Overview
By default, the base UoM (unit of measure) is also the unit of measure for the purchasing, logistics, planning,
availability confirmation, sales, and valuation processes. If you select a different UoM for any process, you must
specify the equivalent measurements between the base UoM and the different process UoM. For example, if the
base UoM is box and the sales UoM is crate, you might specify how many boxes there are for every crate.
To ensure proper calculations, the base UoM should be the smallest unit of measure for the material.
If you change the base UoM after the material has been activated for any processes, you must specify the
equivalent measurements between the old base UoM and the new base UoM.
You can add quantity conversions to a material in one of the following views:
Procedure
1.
2.
3.
Click View All .
4.
In the Quantity Conversions table, click Add Row .
5.
Enter the equivalent quantities between two different units of measure.

a.
In the Quantity column of the new row, enter one unit of measure and quantity.
b.
In the Corresponding Quantity column of the new row, enter the other unit of measure and quantity.
6.
For each additional conversion, add another row and repeat the step above.
7.
2.3.9 Mass Change of Materials

Overview
You can quickly update the general and business area details of multiple materials at once.
You can carry out a mass change of materials in one of the following views:
Product Data work center, Materials view and Material Templates view

If you want to update the details of multiple materials that are based on the same material template, you
can easily identify and change these materials by going to the Material Templates subview, selecting the
relevant material template, choosing Mass Change and following the procedure described below.
60

Materials View
Procedure
1.
The Mass Change quick activity is opened automatically when you use the Create from Template
function to create materials. For more information, see the section Create a Material Template and
Create a Material from a Template above.
2.
Select the materials that you want to update and click Mass Change to open the Mass Change quick activity.
3.
In the Show list, select the type of information that you want to update.
When you select to show general information, each material is listed on a single row. However, when
you select to show business area details, only the materials with those details are listed, and each
material may be listed on multiple rows. For example, when showing planning details, a material that
is not assigned to any planning areas would not be listed, whereas a material that is assigned to two
planning areas would be listed on two rows, one row for each planning area.
4.
In the first row of the table, enter the information that you want to apply to some or all of the materials.
5.
To apply the information to only some of the materials, select the relevant materials, click
Apply Mass Change , and then choose Selected Items.
To apply the information to all of the materials, click Apply Mass Change
, and then choose All Items.
Using the Mass Change quick activity, you can also update the information of each material manually.
You can make these changes directly in the row of a material.
6.
7.
You can also use Add Organization Data
to add one or more organizations to one or more materials.
a.
Select the material or materials to which you want to add organization data.
b.
Click Add Organization Data
c.
In the dialog box, select one or more organizations and choose OK . A list is displayed with one line
for each combination of material and organization. You can now select the items to which you want to
apply the change. To apply the information to only some of the materials, select the relevant materials,
click Apply Mass Change , and then choose Selected Items. To apply the information to all of the
materials, click Apply Mass Change , and then choose All Items.
and select the type of organization that you want to add to the material.
To save your changes and return to the Materials view, click Save and Close .
2.3.10 Create Materials Using Microsoft Excel

Overview
You can create materials by entering them in a predefined Microsoft Excel template and uploading them to the SAP
Business ByDesign system.
Prerequisites
Go to My Computer in the Self-Services Overview view in the Home work center to ensure that the following
prerequisites are fulfilled:

Materials View
61
You have installed the latest Add-In for Microsoft Excel.

Click Install Additional Software.
The settings for your browser have been set correctly.

Click Check My Computer Settings.
Steps
In the SAP Business ByDesign system, in the Materials subview in the Materials view of the Product Data or Product
Development work center, click New , then Material from Microsoft Excel.
Get the Template
1.
Select the template.

Choose the template in the required language and click Download.
You can choose any language that you have selected during scoping. If you have selected only one
language during scoping, you will not get a selection of language versions to choose from.
2.
Decide what you want to do with the template. Choose one of the following options:
If you want to use the template only once, you can open the template without saving it. Click Open.
If you want to save the template so that you can use it again, choose a location to save the file to, enter
an appropriate file name, and click Save. Then click Open.
If you have previously downloaded and saved this template on your computer, navigate to the location
where you have saved the template, and open it.
Log on to the SAP Business ByDesign System from Microsoft Excel
1.
In the SAP Add-In ribbon in Microsoft Excel, click Logon.

If the SAP Add-In ribbon is not displayed, check to make sure that the Add-In for Microsoft Excel has
been installed correctly (see Prerequisites in this document).
A dialog box opens where you can enter the logon details. The system URL is proposed automatically. The
system URL is the URL of the SAP Business ByDesign system that you are working with.
2.
Enter your user ID and your password, and click Logon.

After initial logon to the system, the ribbon text is changed from SAP Add-In to SAP Business
ByDesign.
Enter Details in the Microsoft Excel Template
62

Materials View
Note the following:
The Microsoft Excel template is presented with a number of rows where you can enter or copy your
data. If you need more, add the number of rows you need before you start entering or copying your
data.
Ensure that mandatory fields (those marked with an asterisk) are filled.
To help you fill in the details:
Some fields have dropdown lists.
In some fields you can search the SAP Business ByDesign system for data, for example,
countries. Place the cursor on the relevant field, and click Lookup in the SAP Business
ByDesign ribbon or tool bar to search the system.A search field is available in the Lookup dialog
box that appears. When you start to type text in the Search field, the relevant entries are filtered
in the ID and Description columns, meaning that you do not have to scroll through the whole
list. If the Lookup button is not active in the ribbon or toolbar, then it is not possible to perform
a search.
Enter the general and business area details for the materials that you want to create. Enter each material in a single
row.
If internal number ranges have been configured for materials, you do not have to enter material IDs
manually; when you save the materials to the system, material IDs will be entered automatically.
Save Your Data
1.
After you have finished entering all the data, save the Microsoft Excel file.
2.
Click Save Data to .

A dialog box opens, informing you that the data is being saved to the SAP Business ByDesign system.
After the upload, a message informs you that your data has been saved in the SAP Business ByDesign system.
If you do not provide all the required information, or if you provide incorrect information, some
records will not be saved. Error messages will highlight the problems so that you can correct them
and save the data again.
3.
You can then log off by clicking Logoff .
Result
The new materials are saved in the SAP Business ByDesign system and added to the list in the Materials view.
If you need to make changes to these materials, you can change them in the Microsoft Excel template and upload
them again to the SAP Business ByDesign system, or you can change them directly in the system.
After a material is changed directly in the SAP Business ByDesign system, you can no longer use the
Microsoft Excel template to update that material.

Materials View
63
You should not use the Microsoft Excel template to remove or change the following information:
Logistics: Production group sites and storage group sites
Planning: Planning areas
Availability Confirmation: Planning areas
Sales: Sales organizations and distribution channels
Valuation: Companies and business residences
If you remove such information from this Microsoft Excel template and then upload the material, the
information will nonetheless remain assigned to the material. If you change such information in this
Microsoft Excel template and then upload the material, the changed information will be assigned to the
material, but the previous information will remain assigned as well. Therefore, to make such changes, you
should rather access the material directly in the system.
2.3.11 Export Business Data Using Microsoft Excel

Overview
You can export different types of data from the SAP Business ByDesign system to Microsoft Excel. Then you can
use Microsoft Excel to organize and analyze that data.
You can export data from a report or from a worklist.
Prerequisites


Procedure
1.
2.
Before you can export data, you must be viewing that data. Depending on the data that you want to export,
choose one of these options:
To export data from a report, open that report and choose whether you want to export the table or
chart by clicking either Switch to Chart or Switch to Table.
To export data from a worklist, open that worklist and click Go.
To export data from a chart, table, or worklist, click Export, then choose To Microsoft Excel.
The complete list of data that you see on the screen will be exported to Microsoft Excel.
If you have personalized your worklist using
Personalize This Screen , the personalization
settings that you have made will also be reflected in the Microsoft Excel worksheet that you
download. For example, if you have moved any columns, they will be displayed in the same order in
the Excel worksheet, and if you have hidden or unhidden any columns in the worklist, they will be
hidden or unhidden in the Excel worksheet accordingly.
64

Materials View
3.
Select the language or template in the dialog box that is displayed.
If there is only one template that has the logged in language variant, then the export will be
performed in the logged in language, and no user interaction is required.
If there is only one template in the system for this export scenario, but the logged in language
variant is not available, then export will be performed in the English language.
If there is more than one template in the system for this export scenario, the Template List
dialog box is displayed. In this dialog, you can select the Microsoft Excel template that you
want to use for the export. The template will dictate how your exported data will be formatted.
The Microsoft Excel version that is relevant for each template is displayed.
4.
Click Download.
5.
A message shows that you can open or save the file which contains the data that you have just exported from
the SAP Business ByDesign system. Click Open or Save depending on what you want to do with the exported
data.
Depending on whether you click Open or Save, there are two possible results:
6.
If you click Open, a worksheet opens with the data in Microsoft Excel. The file has a temporary name,
but it is not saved. You can use all the functions of Microsoft Excel to organize the data and to save
that worksheet.
If you click Save, a Save As dialog box opens. You can specify an appropriate file name and a location
to save the exported Microsoft Excel file to. A message will inform you when the download has
completed successfully.
You can later navigate to the location where you have saved the template and open it .
To adapt the template, choose Edit Template in the SAP Business ByDesign tool bar.
The template editor will open.
In the editor, you can make the following changes to the template:
Change the name of a column
Change the sequence of columns by choosing Move Up and Move Down
Hide a column by deselecting it under Visible
Click Generate to save your changes to the template.

Ensure that the adapted template from the Office Template Maintenance view is uploaded to the
SAP Business ByDesign system.

Materials View
65
3 Services View
3.1 Quick Guide for Services (in Product Data)

It is important for you to have a deep understanding of all the services your company offers. Thus, the Services view
provides a central entry point for viewing all the services in your system, creating new services, and maintaining
important service-related information.
You can access this view from the Product Data work center.
Business Background
Assigning Statuses to a Service
A service can be involved in various business processes. For this reason, a service is divided into sections for
purchasing, sales, and valuation. Each section includes details specific to the business process as well as one or
more statuses indicating the completeness or readiness of the service for that process. Therefore, when creating a
new service, it is important to apply the correct statuses to ensure that the relevant processes are assigned and that
data in these areas is kept up-to-date.
For more information, see Assigning Statuses to a Service [page 69]
Cost Center Management Accounting

Cost Center Management Accounting provides functions for managing and allocating overhead costs. Examples of
costs that are generally classified as overhead include operating supplies, wages and salaries, social security
contributions, and depreciation.
In contrast to direct costs, overhead costs cannot be traced directly to a cost object but must first be accumulated
on the cost centers that requested the services. At the end of each period, you use the overhead distribution and
overhead absorption functions to credit the cost centers for the accumulated overhead and allocate it to the cost
objects.
For more information, see Cost Center Management Accounting [page 70].
Service Cost Allocation to Cost Objects

When products are manufactured and delivered to customers, costs are incurred by the cost centers for the services
and resources required to perform the work. A resource is a production factor such as labor, equipment, or vehicles,
while a service is the activity performed by a resource.
Production workers enter the consumption quantities of the services and resources into the system by means of
activity confirmations. The confirmations result in the allocation of direct costs from the cost centers to the sales
orders, service orders, projects, or production lots that requested the work.
Service cost allocation is based on the resource and service cost rates defined in the Cost and Revenue work center,
Resource Cost Rates and Service Cost Rates views.
For more information, see Service Cost Allocation to Cost Objects [page 72].

66

Services View
Tax Determination
Tasks
Create a Service
1.
Choose the Services subview in the Services view of the Product Data work center.
2.
Click New
3.
Enter the Service ID.
and then Service to open the New Service quick activity.
If internal number ranges have been configured for services, you cannot enter a service ID manually;
when you save the service, the system assigns the next available ID automatically.
4.
Enter the Service Description.

For information about descriptions in other languages, see Add Service Descriptions in Other Languages
below.
5.
Select the Product Category to which you want to assign the new service.
6.
In the Base UoM field, enter the default unit of measure for the service. It will be used for purchasing, sales,
and valuation unless different units of measure are selected manually for those processes.
The base UoM should be the smallest unit of measure for the service. Therefore, if you select different
units of measure for any processes, make sure that the base UoM is always smaller.
7.
Optional: Enter advanced general details for the service.

a.
Click View All .
b.
To indicate that the service should be treated as an expense for financial purposes, select the Expense
Indicator check box.
The check box is grayed out as soon as you save the service.
c.
8.
To add, delete, or replace a product image for the service, click Image
option.
and select the appropriate

Services View
67
Create a Service Template and Create a Service from a Template

Assign Purchasing Details to a Service

Assign Sales Details to a Service

Assign Valuation Details to a Service

Add Quantity Conversions to a Service

Add Service Descriptions in Other Languages

1.
2.
Select the service and click Edit to open the Service quick activity.
The Service Description field displays the description of the service in your logon language.
3.
Click View All .
4.
5.
To add a description of the service in another language, click Add Row .

If you do not maintain a service description for a language, a description will not appear on business
6.
In the new row, select a Language and enter the Service Description.
7.
In the Details section, enter additional information about the service and click Save .
Mass Change of Services

You can quickly update the general and business area details of multiple services at once. For information about this
task, see here [page 78].
Create Services Using Microsoft Excel

You can create services using a predefined Microsoft Excel template. For information about this task, see here
[page 79].
Export Services to Microsoft Excel

You can export services to Microsoft Excel. For more information about this task, see here [page 64].
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Services View

3.2.1 Assigning Statuses to a Service
Overview
A service can be involved in various business processes. For this reason, a service is divided into sections for
purchasing, sales, and valuation. Each section includes details specific to the business process as well as one or
more statuses indicating the completeness or readiness of the service for that process. Therefore, when creating a
new service, it is important to apply the correct statuses to ensure that the relevant processes are assigned and that
data in these areas is kept up-to-date.
Features
Changes to Statuses
The first status of a process is always Initial. You can then make the following changes in statuses before the service
is saved:
Active to Initial
After a service is saved, you can make the following changes in status:
Changing from Active to Blocked is only possible for purchasing and sales.
Overall Status
status is given as Active. The purchasing process has only a single overall status, but the other processes can have
multiple statuses. Purchasing and sales are the only two processes with the Blocked status.
Overall Status
Status Icon
Status Combination Valid For
Initial
Initial
Grey
Purchasing, Sales, and Valuation
In Preparation
In Preparation
Yellow
Blocked
Blocked
Active
Active
Green
In Preparation
Yellow
Sales and Valuation

Services View
Purchasing and Sales
69
Initial and Blocked
Blocked
Red
Sales
Blocked
Red
Sales
Active
Green
Sales and Valuation
Initial, In Preparation, Blocked and Active
Active
Green
Sales
Blocked
Red
Sales
Active
Green
Sales and Valuation
Active
Green
Sales
Blocked and Active
Active
Green
Sales
3.2.2 Cost Center Management Accounting

Overview
Cost Center Management Accounting provides functions for managing and allocating overhead costs. Examples of
costs that are generally classified as overhead include operating supplies, wages and salaries, social security
contributions, and depreciation.
In contrast to direct costs, overhead costs cannot be traced directly to a cost object but must first be accumulated
on the cost centers that requested the services. At the end of each period, you use the overhead distribution and
overhead absorption functions to credit the cost centers for the accumulated overhead and allocate it to the cost
objects.
Cost Center Management Accounting enables you to:
Accumulate overhead on the responsible cost centers
Distribute the overhead from support cost centers to primary cost centers based on cause-and-effect criteria
Credit the cost centers for the services performed and debit the cost objects
Credit the cost centers by applying overhead rates to the cost objects
Use reports to monitor the efficiency of your cost centers
Prerequisites
Management Accounting is activated in your solution configuration. To find this option, go to the Business
Configuration work center and choose the Implementation Projects view. Select your implementation project and
click Edit Project Scope . In the Scoping step of the project, ensure that the Management Accounting business
package is selected within the Financial and Management Accounting business area.
Cost Centers
You create organizational units and set up organizational structures in the Organizational Management work center,
Org Structures view. Each organizational unit has attributes that define its legal, managerial, and reporting
significance.
For the purposes of management accounting, you need to have at least one organizational unit with the Cost
Center attribute. Normally, however, you define most of your departments as cost centers to be able to monitor their
efficiency.
Conceptually, you can divide your cost centers into primary cost centers and support cost centers:
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Services View
Primary cost centers

A primary cost center belongs to one of the functional cost pools of your organization, such as materials
management, production, administration, sales, or research and development.
Support cost centers

Support cost centers provide services for other cost centers or serve as overhead cost collectors.
A distinction between primary cost centers and support cost centers cannot be defined as such in the system.
Functions in Cost Center Management Accounting
Accumulation of overhead
You accumulate overhead on support cost centers or primary cost centers in the following ways:
By assigning the overhead to cost centers when entering invoices
By assigning the overhead to the master cost center of the employee in payroll
By assigning the overhead to the master cost center of the asset when posting depreciation
If overhead is assigned to the wrong cost center, you either need to correct the business transaction
or create an adjusting entry in the General Ledger work center.
Distribution of overhead between cost centers

Support cost centers distribute their overhead costs to primary cost centers based on allocation bases. The
distribution function credits the support cost centers and debits the primary cost centers.
Distribution can be based on either the original account (primary cost distribution) or special clearing
accounts (secondary cost allocation).
For more information, see Overhead Distribution Between Cost Centers.
Allocation of service costs to cost objects

The resources assigned to cost centers provide services for the production of cost objects. The available cost
objects are:
Sales orders
Service orders
Direct cost projects
Production lots
Service allocation debits the receivers of the services and credits the cost centers providing the services. You
can define the cost rates for services in the resource and service master data.
Since these costs can be traced directly to individual cost objects, they are direct costs of the cost object. For
example, the costs incurred by a particular production lot or the costs for external or internal services incurred
for a direct cost project are direct costs.
For more information, see Service Cost Allocation to Cost Objects [page 72]
Absorption of overhead by cost objects

You can define overhead rates based on the direct costs incurred by the cost objects and the overhead
incurred by the cost centers. When the overhead rates are applied, the cost objects are debited with their
share of the overhead and the cost centers are credited.
For more information, see Overhead Absorption by Cost Objects.
Reports
The reports available in the Cost and Revenue work center enable you to analyze the efficiency of your cost
centers. They also help you determine underapplied and overapplied overhead on the cost centers and take
the necessary steps to correct it.

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71
Functions in Cost Center Management Accounting
For additional cost control of special time-dependent tasks, cost centers can employ overhead cost
projects. Overhead cost projects are always assigned to a responsible cost center to which they
directly allocate their costs. Thus they do not carry costs themselves and are therefore not cost
objects. Overhead cost projects usually serve the purpose of collecting internal costs for allocation
between cost centers (internal orders). Overhead cost projects can receive allocations of service
costs and absorb overhead.
Direct cost projects are cost objects that are interrelated. For example, a project can provide general
services for other projects. To capture these relationships, direct cost projects can serve as both
senders and receivers of overhead distribution.
For more information, see Project Cost and Revenue Management.
3.2.3 Service Cost Allocation to Cost Objects

Overview
When products are manufactured and delivered to customers, costs are incurred by the cost centers for the services
and resources required to perform the work. A resource is a production factor such as labor, equipment, or vehicles,
while a service is the activity performed by a resource.
Production workers enter the consumption quantities of the services and resources into the system by means of
activity confirmations. The confirmations result in the allocation of direct costs from the cost centers to the sales
orders, service orders, projects, or production lots that requested the work.
Service cost allocation is based on the resource and service cost rates defined in the Cost and Revenue work center,
Resource Cost Rates and Service Cost Rates views.
Valuation of Consumption
Consumption is valued based on the cost rates for the resources or services consumed. To enable the system to
find the appropriate cost rates, activity confirmations must always specify a resource. A service can optionally be
specified in addition.
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Services View
Whenever activity confirmations are entered into the system, the consumptions are valued automatically by applying
the cost rate to the quantities entered. If cost rates have been maintained for the resources, the system uses these
rates to value the consumptions. If no cost rate for a resource exists, the service cost rates are used instead.
Allocation of Costs to Requesting Entities

Resources are always associated with a cost center. The cost center provides services for cost objects that request
them. The following cost objects can request services:
Sales orders
Service orders
Projects
Production lots
In each case, the cost object requesting the work is charged with the costs incurred, and the cost center where the
work was performed is credited.
Account Determination
The accounts to which the relevant costs are posted are always selected based on the account determination group
for the service. If no service was specified, the default account determination defined in business configuration is
used.
See Also
Service Cost Allocation to Sales and Service Orders
Service Cost Allocation to Projects
Service Cost Allocation to Production Lots
3.3 Tasks
3.3.1 Create a Service Template and Create a Service from a Template
Overview
You can create a service template for each product category. You can use these templates to create individual
services with the same basic data. You can also create multiple services at once from the same service template.
Procedure
1.
To create a service template, choose the Service Templates subview in the Services view of the Product
Data work center.
2.
Click New and follow the instructions above for creating a service.
If you create a new service template for a product category for which a service template already
exists, the new service template overwrites the original template.
3.
Click Save to save the new service template.

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73
Procedure
1.
To create a service from a template, choose the Service Templates subview in the Services view of the Product
Data work center.
2.
Select the service template you want to use as the basis for the new service or services.
3.
Click Create from Template .
4.
In the dialog box enter the number of new services you want to create and click OK .
5.
You can now use the mass change function to enter or change information for all or some of the new services.
For more information about the mass change function, see Mass Change of Services [page 78].
6.
Click Save to save the new Services.
3.3.2 Assign Purchasing Details to a Service

Overview
You can assign purchasing processes to a service by applying the appropriate status. You can also assign advanced
purchasing details such as a specific purchasing unit of measure, internal comments, purchasing notes, supplier
service numbers, and tax information.
You can assign purchasing details to a service in the Product Data work center under Services.
Procedure
1.
2.
3.
Go to the Purchasing tab.
4.
Set the Status to In Preparation.

The service is available for purchasing processes only once the status is Active. For more information
about statuses, see Assigning Statuses to a Service [page 69].
5.
6.

a.
b.
Click Add Row .
c.
Optional: Enter advanced purchasing details for the service.

a.
Click View All and go to the Purchasing tab.
b.
By default, the base unit of measure is applied as the purchasing unit of measure. If necessary, select
a different Purchasing UoM.
If the purchasing UoM is different than the base UoM, you must maintain a quantity
conversion between them. For more information, see Add Quantity Conversions to a Service
[page 77].
c.
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Services View
d.
Enter the Purchasing Notes that should display on purchase orders created for the service.
e.
If you buy the service from one or more suppliers, enter the Supplier Service Number details.
f.
g.
Enter any relevant Withholding Tax details.
7.
To activate the service for purchasing processes, set the Status to Active.
8.
3.3.3 Assign Sales Details to a Service

Overview
You can assign basic sales details and a status to each distribution chain that is involved in selling a service. You can
also assign advanced sales details to each distribution chain, for example, a specific sales unit of measure, internal
comments, sales notes, customer service numbers, and tax information.
You can assign sales details to a service in the Product Data work center under Services.
Procedure
1.
2.
3.
4.
Enter the basic details for each distribution chain:

a.
b.
Select the Item Group for the distribution chain. The item group is required for creating and processing
service orders. Select one from the following service-related item groups:
PBFP for fixed price services (project-based)
PBTM for services sold on a time and material basis (project-based)
PXAT for expenses invoiced on a time and material basis (project-based)
PXFX for fixed price expenses (project-based)
SECO for services sold on a time and material basis
SEFL for fixed price services without tracking time and cost
SERV for fixed price services with tracking time and cost
XACT for expenses invoiced on a time and material basis
XFIX for fixed price expenses

5.
The service is available for the selected distribution chain only once the status is Active. For more
information about statuses, see Assigning Statuses to a Service [page 69].
6.

a.
b.
Click Add Row .
c.

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75
7.
Optional: Enter advanced sales details for the service.

a.
b.
c.
If necessary, select a different Sales UoM.
between them. For more information, see Add Quantity Conversions to a Service
[page 77].
8.
d.
Select the Item Group for the distribution chain.
e.
f.
Enter the Sales Notes that should display on any sales orders and other sales-relevant documents.
g.
Enter any Customer Service Number details.
h.
To activate the service for a distribution chain, set the Status to Active.
associated company as well. For more information, see Assign Valuation Details to a Service
[page 76].
9.
3.3.4 Assign Valuation Details to a Service

Overview
You can assign basic valuation details and a status to each company that provides financial data for a service. You
can also assign advanced valuation details such as a specific inventory valuation unit of measure and the cost
information for each relevant set of books.
You can assign valuation details to a service in the Product Data work center under Services.
Procedure
1.
2.
3.
4.
Enter basic details for a company:

a.
In the Companies table, select a company.
b.
In the Status column, select In Preparation.

The service is available for the selected company only once the status is Active. For more
information about statuses, see Assigning Statuses to a Service [page 69].
c.
76
In the Cost Rate field, enter the cost rate for default set of books assigned to the company.

Services View
You can edit cost information for each additional set of books assigned to the company. For
more information about editing advanced valuation details, see the next step.
d.
5.
Select the Account Determination Group for the service.
Optional: Enter advanced valuation details for the service and its companies.
a.
b.
By default, the base unit of measure is applied as the valuation unit of measure. If necessary, select a
different Valuation UoM.
If the valuation UoM is different than the base UoM, you must maintain a quantity conversion
between them. For more information, see Add Quantity Conversions to a Service
[page 77].
The valuation UoM cannot be changed after the service has been activated for one of the
companies.
c.
In the Companies table, select a company.
d.
Select the Account Determination Group for the service. The account determination group defines the
rules that determine which accounts are used for automatic postings. For more information, see
e.
You can update the cost information for each set of books assigned to the selected company. To do
so, select the set of books and click Edit Cost Rate . A set of books forms a complete and consistent
set of accounting data that is required for statutory reporting and creating financial statements. For
more information, see Set of Books.
When you edit the service later, if a new set of books has been assigned to the company, it
automatically displays on the Valuation tab. However, you must then save the service to
ensure that the new set of books is applied to the service.
6.
To activate the service for a company, set the Status to Active.
7.
3.3.5 Add Quantity Conversions to a Service

Overview
By default, the base UoM (unit of measure) is also the unit of measure for the purchasing, sales, and valuation
processes. If you select a different UoM for any process, you must specify the equivalent measurements between
the base UoM and the different process UoM. For example, if the base UoM is activity and the sales UoM is hour, you
might specify the typical duration of the activity.
To ensure proper calculations, the base UoM should be the smallest unit of measure for the service.
If you change the base UoM after the service has been activated for any processes, you must specify the
equivalent measurements between the old base UoM and the new base UoM.
You can add quantity conversions to a service in the Product Data work center under Services.
Procedure
1.

Services View
77
2.
3.
Click View All .
4.
5.

a.
b.
6.
7.
3.3.6 Mass Change of Services

Overview
You can quickly update the general, sales, and valuation details of multiple services at once.
You can carry out a mass change of services in one of the following views:
Product Data work center, Services view and Service Templates view
Product and Service Portfolio work center, Services view

If you want to update the details of multiple services that are based on the same service template, you can
easily identify and change these services by going to the Service Templates subview, selecting the relevant
service template, choosing Mass Change and following the procedure described below.
Procedure
1.
2.
Select the services that you want to update and click Mass Change to open the Mass Change quick activity.
3.
In the Show list, select the type of information that you want to update.
When you select to show general information, each service is listed on a single row. However, when
you select to show sales or valuation details, only the services with those details are listed, and each
service may be listed on multiple rows. For example, when you select sales details, a service that is
not assigned to any sales organization is not listed, whereas a service that is assigned to two sales
organizations is listed on two rows, one row for each sales organization.
4.
In the first row of the table, enter the information that you want to apply to some or all of the services.
5.
To apply the information to only some of the services, select the relevant services, click
Apply Mass Change , and then choose Selected Items.
To apply the information to all of the services, click Apply Mass Change
, and then choose All Items.
Using the Mass Change quick activity, you can also update the information of each service manually.
You can make these changes directly in the row of a service.
6.
78
You can also use Add Organization Data
to add one or more organizations to one or more services.
a.
Select the service or services to which you want to add organization data.
b.
Click Add Organization Data
and select the type of organization that you want to add to the service.

Services View
c.
7.
In the dialog box, select one or more organizations and choose OK . A list is displayed with one line
for each combination of service and organization. You can now select the items to which you want to
apply the change. To apply the information to only some of the services, select the relevant services,
click Apply Mass Change , and then choose Selected Items. To apply the information to all of the
services, click Apply Mass Change , and then choose All Items.
To save your changes and return to the Services view, click Save and Close .
3.3.7 Create Services Using Microsoft Excel

Overview
You can create services by entering them in a predefined Microsoft Excel template and uploading them to the SAP
Business ByDesign system.
Prerequisites


Steps
In the SAP Business ByDesign system, in the Services subview of the Services view of the Product Data work center,
click New , then Service from Microsoft Excel.
Get the Template
1.
Select the template.

Choose the template in the required language and click Download.
You can choose any language that you have selected during scoping. If you have selected only one
language during scoping, you will not get a selection of language versions to choose from.
2.
Decide what you want to do with the template. Choose one of the following options:
If you want to use the template only once, you can open the template without saving it. Click Open.
If you want to save the template so that you can use it again, choose a location to save the file to, enter
an appropriate file name, and click Save. Then click Open.
If you have previously downloaded and saved this template on your computer, navigate to the location
where you have saved the template, and open it.
Log on to the SAP Business ByDesign System from Microsoft Excel
1.
In the SAP Add-In ribbon in Microsoft Excel, click Logon.

If the SAP Add-In ribbon is not displayed, check to make sure that the Add-In for Microsoft Excel has
been installed correctly (see Prerequisites in this document).

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79
A dialog box opens where you can enter the logon details. The system URL is proposed automatically. The
system URL is the URL of the SAP Business ByDesign system that you are working with.
2.
Enter your user ID and your password, and click Logon.

After initial logon to the system, the ribbon text is changed from SAP Add-In to SAP Business
ByDesign.
Enter Details in the Microsoft Excel Template

Note the following:
The Microsoft Excel template is presented with a number of rows where you can enter or copy your
data. If you need more, add the number of rows you need before you start entering or copying your
data.
Ensure that mandatory fields (those marked with an asterisk) are filled.
To help you fill in the details:
Some fields have dropdown lists.
In some fields you can search the SAP Business ByDesign system for data, for example,
countries. Place the cursor on the relevant field, and click Lookup in the SAP Business
ByDesign ribbon or tool bar to search the system.A search field is available in the Lookup dialog
box that appears. When you start to type text in the Search field, the relevant entries are filtered
in the ID and Description columns, meaning that you do not have to scroll through the whole
list. If the Lookup button is not active in the ribbon or toolbar, then it is not possible to perform
a search.
Enter the general and business area details for the services that you want to create. Enter each service in a single
row.
If internal number ranges have been configured for services, you do not have to enter service IDs manually;
when you save the services to the system, service IDs will be entered automatically.
Save Your Data
1.
After you have finished entering all the data, save the Microsoft Excel file.
2.
Click Save Data to .

A dialog box opens, informing you that the data is being saved to the SAP Business ByDesign system.
After the upload, a message informs you that your data has been saved in the SAP Business ByDesign system.
If you do not provide all the required information, or if you provide incorrect information, some
records will not be saved. Error messages will highlight the problems so that you can correct them
and save the data again.
3.
You can then log off by clicking Logoff .
Result
The new services are saved in the SAP Business ByDesign system and added to the list in the Services view.
If you need to make changes to these services, you can change them in the Microsoft Excel template and upload
them again to the SAP Business ByDesign system, or you can change them directly in the system.
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Services View
After a service is changed directly in the SAP Business ByDesign system, you can no longer use the
Microsoft Excel template to update that service.
You should not use the Microsoft Excel template to remove or change the following information:
Sales: Sales organizations and distribution channels
Valuation: Companies
If you remove such information from this Microsoft Excel template and then upload the service, the
information will nonetheless remain assigned to the service. If you change such information in this Microsoft
Excel template and then upload the service, the changed information will be assigned to the service, but
the previous information will remain assigned as well. Therefore, to make such changes, you should rather
access the service directly in the system.

Overview
Prerequisites


Procedure
1.
2.

Services View
81
3.
4.
Click Download.
5.
data.
6.
that worksheet.

82

Services View
4 Product Categories View
4.1 Product Categories Quick Guide

The Product Categories view provides a central entry point for creating and editing your product categories and
organizing them into a multi-level hierarchy. This structure is used in many areas such as analytics, planning, product
catalogs, contract management, and pricing.
You can access this view from the Product Data work center.
Tasks
Create the Root Product Category
1.
Click New Hierarchy .
2.
In the first row of the table, enter the Product Category ID.
3.
In the Details section, specify the additional details for the root product category:
In the Product Category field, enter the product category description.
Choose the Language for the new product category.

It is not best practice to allow users to assign products to the root product category. It is therefore
recommended that you clear the Product Assignment Allowed check box of the root product
category.
4.
Click Save .
You can now add subcategories and organize them into a multi-level hierarchy.
Create a Product Category

1.
Click Maintain Product Categories to open the Product Categories editor.

The Table view of the Product Categories editor is displayed by default.
2.
Select the product category to which you want to add a subcategory.
3.
Click Actions and then Add Subcategory.

The new category is added as a blank row.
4.
Enter the Product Category ID in the new row.
5.
In the Details section, specify the additional details for the product category:
In the Product Category field, enter the product category description.
6.
Choose the Language for the new product category.
To allow products to be assigned to the product category, select the Product Assignment Allowed check
box.
Click Save .

Product Categories View
83
Organize Product Categories Using the Table View

1.

2.
You can expand and collapse the various levels of the product category hierarchy.
To show all the product categories in the hierarchy, click Actions and then Expand All.
3.
4.
To show only the root product category, click Actions
and then Collapse All.
To expand or collapse a particular product category, click the arrow icon next to the product category
ID.
You can reorganize product categories by moving them up or down the product category hierarchy.
a.
Select the product category you want to move.
b.
Click Actions
c.
Enter the product category ID of the destination product category.

The product category is now a subcategory of the destination product category.
and then Move Product Category.
Click Save .
Organize Product Categories Using the Chart View

1.

2.
Click Chart to display the Chart view of the Product Categories editor.
3.
You can expand and collapse the various levels of the product category hierarchy.
To show all the product categories in the hierarchy, click Actions and then Expand All.
4.
To show only the root product category, click Actions
To expand a particular product category, click the plus sign in the lower left corner of the category.
To collapse a particular product category, click the minus sign in the lower left corner of the category.
You can adjust your view of the product category hierarchy by zooming in or out.
To focus on a particular category, select the category and click Actions and then Zoom In. Alternately,
you can click the arrow in the lower right corner of the category and select Zoom In.
5.
6.
and then Collapse All.
To zoom out after focusing on a particular category, select the category and click Actions and then
Zoom Out. Alternately, you can click the arrow in the lower right corner of the category and select Zoom
Out.
You can reorganize product categories by moving them up or down the product category hierarchy.
a.
Select the product category you want to move.
b.
Click Actions and then Move Product Category. Alternately, you can click the arrow in the lower right
corner of the category and select Move Product Category.
c.
Enter the product category ID of the destination product category.

The product category is now a subcategory of the destination product category.
Click Save .
Delete a Product Category

1.

The Table view of the Product Categories editor is displayed by default. To display the Chart view, click
Chart .
2.
Select the product category that you want to delete.
3.
Click Actions
84
and then Delete.

You can delete a product category only if no products are assigned to it or any of its subordinate
categories.
4.
Click Save .
Create a Template for a Product Category

For each product category you can create one template per product type. This means that for each product category
you can create one material template, one service template, and one entitlement template. You can use these
templates to create other products with the same or similar data and to create multiple products from one template
simultaneously.
For more information about this task, see:
Materials Quick Guide [page 37]
Quick Guide for Services (in Product Data) [page 66]
Entitlements Quick Guide [page 87]
Export Product Categories to Microsoft Excel

You can export product categories to Microsoft Excel. For more information about this task, see here [page 64].
4.2 Tasks
Overview
Prerequisites


Procedure
1.

85
2.
3.
4.
Click Download.
5.
data.
6.
that worksheet.

86

5 Entitlements View
5.1 Entitlements Quick Guide

The Entitlements view provides a central entry point for entering information relating to entitlements that your
company sells.
You can access the Entitlements view from the following locations:
Product Data work center
Product and Service Portfolio work center
Business Background
Entitlements
Entitlements are intangible products that represent the right to use a service or receive a product at a later date.
Entitlements are used to describe your company's portfolio of such products. Examples of entitlements include
support entitlements with a certain service level and entitlements to call off certain services for a specific price.
For more information, see Entitlements [page 88].
Assigning Statuses to an Entitlement

An entitlement is divided into sections for sales and valuation. Each section includes details specific to that business
process and one or more statuses indicating the completeness or readiness of the entitlement for that process.
Therefore, when creating a new entitlement, it is important to apply the correct statuses to ensure that the relevant
processes are assigned and that data in these areas is kept up-to-date.
You can assign statuses to an entitlement in the Product Data work center under Entitlements.
For more information, see Assigning Statuses to an Entitlement [page 89].

Tax Determination

Entitlements View
87
Tasks
Create Entitlements
Assign Sales Details to an Entitlement

Assign Valuation Details to an Entitlement

Add Quantity Conversions to an Entitlement

Add Entitlement Descriptions in Other Languages

Export Business Data Using Microsoft Excel


5.2.1 Entitlements
Overview
Entitlements are intangible products that represent the right to use a service or receive a product at a later date.
Entitlements are used to describe your company's portfolio of such products. Examples of entitlements include
support entitlements with a certain service level and entitlements to call off certain services for a specific price.
Entitlements typically represent rights to products that are redeemed by the customer on an ad-hoc basis.
Products that are provided on a traditional basis are represented in the Product Data work center as services
or materials.
For more information, see Quick Guide for Services (in Product Data) [page 66] and Materials Quick Guide
[page 37].
Use
You create entitlements in order to represent a product offered by your company in your master data. An entitlement
includes information that defines how it is handled within the sales and invoicing processes. Once all the necessary
88

Entitlements View
information has been entered and the entitlement has been activated, it can be used in Customer Relationship
Management, for creating contracts.
For example, when an IT support provider sells a service contract it is not possible to predict how often and exactly
when customers will require support. However, using entitlements to represent these services, enables simpler
monitoring of the uptake of these services. Other examples of products and services offered on an ad-hoc basis are
teleconferencing services, payment services, licenses for software or music, and extended product warranties.
See Also
Entitlements Quick Guide [page 87]
Services
5.2.2 Assigning Statuses to an Entitlement

Overview
An entitlement is divided into sections for sales and valuation. Each section includes details specific to that business
process and one or more statuses indicating the completeness or readiness of the entitlement for that process.
Therefore, when creating a new entitlement, it is important to apply the correct statuses to ensure that the relevant
processes are assigned and that data in these areas is kept up-to-date.
You can assign statuses to an entitlement in the Product Data work center under Entitlements.
Features
Changes to Statuses
The first status of a process is always Initial. You can then make the following changes in statuses before the
entitlement is saved:
Active to Initial or Blocked to Initial
After the entitlement has been saved, you can make the following changes in status:
Changing from Active to Blocked is only possible for sales.
Overall Status
status is given as Active. The Blocked status is only available for the Sales process.

Entitlements View
89
Overall Status
Status Icon
Status Combination Valid For
Initial
Initial
Grey
Sales and Valuation
In Preparation
In Preparation
Yellow
Sales and Valuation
Blocked
Blocked
Red
Sales
Active
Active
Green
Sales and Valuation
In Preparation
Yellow
Sales and Valuation
Initial and Blocked
Blocked
Red
Sales
Blocked
Red
Sales
Active
Green
Sales and Valuation
Initial, In Preparation, Blocked and Active
Active
Green
Sales
Blocked
Red
Sales
Active
Green
Sales and Valuation
Active
Green
Sales
Blocked and Active
Active
Green
Sales
See Also
Create Entitlements [page 90]
5.3 Tasks
5.3.1 Create Entitlements
Overview
This document describes how to enter the basic data which is necessary in order to create a new entitlement.
You can create entitlements in the Product Data work center under Entitlements.
Procedure
and then Entitlement to open the New Entitlement quick activity.
1.
Click New
2.
Enter the Entitlement ID.

If internal number ranges have been configured for entitlements, you cannot enter an entitlement
ID manually; when you save the entitlement, the system assigns the next available ID automatically.
3.
Enter the Entitlement Description.

For information about descriptions in other languages, see Add Entitlement Descriptions in Other
Languages [page 93].
4.
90
Select the Product Category ID to which you want to assign the new entitlement.

Entitlements View
5.
In the Base UoM field, enter the unit of measure for the entitlement. This is the default unit of measure for
sales and valuation processes and is used unless different units of measure are selected manually for those
processes.
The base UoM should be the smallest unit of measure for the entitlement. Therefore, if you select
different units of measure for other processes, make sure that the base UoM is smaller.
5.3.2 Assign Sales Details to an Entitlement

Overview
You can assign basic sales details and a status to each distribution chain that is involved in selling an entitlement.
You can also assign advanced sales details to each distribution chain, for example, a specific sales unit of measure,
internal comments, sales notes, customer entitlement numbers, tax information, and sales prices.
You can assign sales details to an entitlement in the Product Data work center under Entitlements.
Procedure
1.
Select the entitlement and click Edit to open the Entitlements screen.
2.
In the Distribution Chains table, change the status of the distribution channel/sales organization combination
to In Preparation.
3.
Select an Item Group for this combination. The item group is required for creating and processing entitlement
orders. Select one from the following entitlement-related item groups:
ETFC for Fixed Price Entitlements with Confirmation
ETFX for Fixed Price Entitlements
ETTM for Entitlements Invoiced on Time and Material Basis

4.
5.

a.
b.
Click Add Row.
c.
Optional: On the Sales tab specify whether a cash discount is allowed for this entitlement
a.
6.
The entitlement is available for the selected distribution chain only once the status is Active.
For more information about statuses, see Assigning Statuses to an Entitlement [page 89].
Optional: Enter advanced sales details for the entitlement.

a.
b.
c.
If necessary, select a different sales unit of measure.

Entitlements View
91
between them. For more information, see Add Quantity Conversions to an Entitlement
[page 93].
7.
d.
Select the Item Group for the distribution chain.
e.
Optional: Enter a Minimum Order Quantity, specify whether a Cash Discount is allowed, and enter a
Reference Price Entitlement.
f.
g.
Enter the Sales Notes that should display on any sales orders and other sales-relevant documents.
h.
Enter any Customer Entitlement Number details.
i.
j.
You can view sales prices on the Sales Prices tab.
To activate the entitlement for a distribution chain, set the status to Active.
associated company as well. For more information, see Assign Valuation Details to an Entitlement
[page 92].
8.
5.3.3 Assign Valuation Details to an Entitlement

Overview
You can assign a valuation unit of measure (UoM) to an entitlement and a status to each company that provides
financial data for an entitlement.
You can assign valuation details to an entitlement in the Product Data work center under Entitlements.
Procedure
1.
Select the entitlement and click Edit to open the Entitlement screen.
2.
Click View All .
3.
4.
By default, the base unit of measure is applied as the valuation unit of measure. If necessary, select a different
Valuation UoM.
If the valuation UoM is different than the base UoM, you must maintain a quantity conversion
between them. For more information, see Add Quantity Conversions to an Entitlement
[page 93]. The valuation UoM cannot be changed after the entitlement has been activated for one
of the companies.
5.
In the Companies table, click Add Row .
6.
Select a Company and change the Status from Initial to In Preparation.
7.
Select the Account Determination Group for the entitlement. The account determination group defines the
rules that determine which accounts are used for automatic postings. For more information, see Automatic
Account Determination
92

Entitlements View
8.
To activate the entitlement for a company, set the Status to Active.

The entitlement is available for the selected company only once the status is Active. For more
information about statuses, see Assigning Statuses to an Entitlement [page 89].
9.
5.3.4 Add Quantity Conversions to an Entitlement

Overview
By default, the base UoM (unit of measure) is also the unit of measure for the sales and valuation processes. If you
select a different UoM for either of these processes, you must specify the equivalent measurements between the
base UoM and the different process UoM. For example, if the base UoM is hour and the sales UoM is activity, you
might specify how many activities correspond to one hour.
You can add quantity conversions to an entitlements in the Product Data work center under Entitlements.
To ensure proper calculations, the base UoM should be the smallest unit of measure for the entitlement.
If you change the base UoM after the entitlement has been activated for any processes, you must specify
the equivalent measurements between the old base UoM and the new base UoM.
Procedure
1.
Select the entitlement and click Edit to open the Entitlement quick activity.
2.
Click View All .
3.
4.

a.
b.
5.
6.
5.3.5 Add Entitlement Descriptions in Other Languages

Overview
This document describes how to add descriptions of entitlements in languages other than your logon language.
You can add entitlement descriptions in other languages in the Product Data work center under Entitlements.
Procedure
1.
Select the entitlement and click Edit to open the Entitlement quick activity.
The Entitlement Description field displays the description of the entitlement in your logon language.
2.
Click View All .

Entitlements View
93
3.
4.
To add a description of the entitlement in another language, click Add Row .

If you do not maintain an entitlement description for a language, a description will not appear on
business documents in that language.
5.
In the new row, select a Language and enter the Entitlement Description.
6.
In the Details section, enter additional information about the entitlement and click Save .
94

Entitlements View
6 Products View
6.1 Sales Kit Quick Guide

A sales kit is a logical grouping of items to be sold together as a single unit.
You can create a new sales kit in the Products view in the Product and Service Portfolio work center. The sales kit
can also be created by using the New Sales Kit common task in the same work center.
Sales and valuation details can be added to the sales kit.
You can create a new sales kit item list in the Sales Kit Item List view in the Product and Service Portfolio work center.
You can also create a new sales kit item list while creating a sales kit.
Business Background
Sales Kit Process Flow
Wholesale and component manufacturing industries like to offer product bundles as single selling units. A single
selling unit comprising of various components is called a sales kit in the Business ByDesign system. The sales kit
does not exist as a physical entity and has an inventory value of zero. There are sales and valuation processes
associated with the sales kit and it is price relevant.
For more information, see Sales Kit Processing [page 35].
Tasks
Create a Sales Kit
For more information, see here [page 98].
Assign Sales Details to a Sales Kit

Assign Valuation Details to a Sales Kit

Add Sales Kit Descriptions in Other Languages

1.
In the Product and Service Portfolio work center navigate to the Products view.
2.
Click Advanced, and select the Sales Kit checkbox, and click Go . All the sales kits created are displayed.
3.
Select the sales kit and click Edit to open the sales kit screen. The Product Description field displays the
description of the sales kit in your logon language.
4.
Click View All . Under the General tab, select Other Languages .
5.
To add a description of the sales kit in another language, click Add Row .

Products View
95
Unless you maintain a sales kit description for a language, a description does not appear on business
6.
In the new row, select a Language and enter the Product Description.
7.
In the Details section, enter additional information about the sales kit and click Save .

1.
In the Product and Service Portfolio work center navigate to the Sales Kit Item List view.
2.
Click New and select Sales Kit Item List.

You can also create a sales kit item list while creating the sales kit. For more information, see Create
a Sales Kit [page 98].
3.
In the New Sales Kit Item List screen that opens, enter the ID of the sales kit previously created by you.
4.
Enter a description of the sales kit item list.
5.
Under the Items tables, click Add Row to add information about the various items of the sales kit.
6.
For each item, enter the Product ID and quantity needed in the table.
7.
Click Save .
8.
Only one active sales kit item list can exist for a single sales kit.
9.
In case you feel that the sales kit item list created by you for a sales kit is not suitable, you can click
Change Status
and choose Obsolete. You can now create a new sales kit item list for the same sales kit. If
you want to use a sales kit item list that has been rendered obsolete, click Change Status and choose
Active.

6.2.1 Sales Kit Process Flow
Overview
A sales kit is defined as a logical group of items that can be sold together as one unit. Wholesale and component
manufacturing industries like to offer product bundles as single selling units. In the Business ByDesign system a
single selling unit comprising of various components is called a sales kit .
For example, a laptop and an adaptor are two different products that can be grouped together and sold as a single
unit. This combination of the laptop and adaptor is available on paper as a unit and has a price associated with it.
However, the kit itself does not exist as a physical entity.
The various components of a sales kit are listed in the sales kit item list. In the case of the laptop and adaptor, both
the individual products exist as physical entities. They are stored and transported, and so have inventory value.
However, since they are a part of the sales kit, their individual prices are not relevant and only the price of the sales
kit as a whole is considered.
Process Flow
1.
96
Create a Sales Kit

Products View
You can create a sales kit in the Product and Service Portfolio work center by choosing the New Sales Kit
common task. The sales kit you create represents the unit that is sold to the customer.
For more information, see Create a Sales Kit [page 98].
2.
Add sales information to the Sales Kit

You can add sales details for the sales kit. This includes information such as the sales organization, distribution
channel, and so on. You can also assign advanced sales details to each distribution chain, for example, a
specific sales unit of measure, warranties, internal comments, sales notes, customer part numbers, tax
information and so on. However, you must mandatorily enter a sales organization and distribution channel
for the sales kit
For more information, see Assign Sales Details to the Sales Kit [page 99].
3.
Add valuation information to the Sales Kit

You can add valuation details for the sales kit which includes information such as basic valuation details, and
a status to each company and business residence that provide financial data for a sales kit. You can also
assign advanced valuation details such as a specific inventory valuation unit of measure, and cost information
for each relevant set of books.
For more information, see Assign Valuation Details to the Sales Kit [page 100].
4.

Using the sales kit ID created during the process of creating a sales kit, you can create a sales kit item list,
which consists of all the items that are included in that particular sales kit. Each of these items has an inventory
process associated with it, but is not price relevant within the kit.
For more information, see Create a Sales Kit Item List in the Tasks section of the Sales Kit Quick Guide
[page 95].
5.
Create and Release a Sales Order

You can create a sales order with a sales kit as a line item and release it.
For more information, see Sales Orders Quick Guide.
6.
Release a Customer Invoice

You can create and release a customer invoice document.
For more information, see Quick Guide for Invoice Requests.
7.
Determine Ship-From Information and Check Availability

Once the sales order containing a sales kit has been released, the system displays a customer demand per
sales kit in the Customer Demand view of the Outbound Logistics Control work center. You can determine the
shipment scheduling, ship-from information, and the availability for sales orders that contain sales kits. You
can also use this view to release confirmed sales kits to logistics execution.
For more information, see Customer Demand Quick Guide.
8.
Release a Sales Kit

Apart from the Customer Demand view, you can also release sales kits in the Delivery Due List view of the
Outbound Logistics Control work center, where the sales orders are listed based on confirmed schedule lines.
In this delivery due list, the supply planner can release the sales kits to hand them over to logistics execution.
Once the sales kit has been released, you cannot change data such as product, date, quantity, ship-to party
in the corresponding sales order.
For more information about delivery due lists, see Delivery Due List Quick Guide.
9.
Process an Outbound Delivery

The system displays the released sales kits as delivery proposals in the Delivery Proposals subview and as
delivery requests in the Delivery Requests subview of the Delivery Control view in the Outbound Logistics work
center. In this view, you can process an outbound delivery for the sales kit with tasks by creating a warehouse
request or without tasks by posting a goods issue.
For more information about delivery proposals and delivery requests, see Delivery Control Quick Guide.
If you process the outbound delivery with tasks, you can create a warehouse task in the Warehouse Requests
view and confirm the task in the Task Control view.

Products View
97
For more information about warehouse requests, see Warehouse Requests Quick Guide.
For more information about task control, see Task Control Quick Guide.
Whether you post the goods issue in one step directly or use the task support, the outbound delivery is
processed and inventory changes are communicated to invoicing, accounting, and supply control.
10. Post Costs/Revenues
The delivery of a sales kit and its components triggers the creation of a journal entry in the system which posts
the costs of components delivered. The valuation and the account determination are based on the component
products delivered as part of the sales kit. The invoicing of the sales kit triggers the creation of a journal entry
which posts the revenues. You can view the entry in the Journal Entries view of the General Ledger work center.
For more information, see Journal Entries Quick Guide
There is no change in the account determination logic for the sales kit items and the component items.
Revenue recognition is not allowed for sales order items with sales kit products. For more information see,
Sales Document Items Quick Guide
6.3 Tasks
6.3.1 Create a Sales Kit
Overview
This document describes how to create a sales kit. A sales kit is a logical grouping of items to be sold together as a
single unit. You can create a new sales kit under the Product and Service Portfolio work center. Sales kits can be
viewed and edited in the Products view of the Product and Service Portfolio work center.
Procedure
1.
In the Product and Service Portfolio work center, navigate to the Products view.
2.
Click New , and select Sales Kit. You can also create a sales kit by starting the New Sales Kit common task
in the Product and Service Portfolio work center.
3.
In the New Sales Kit screen, enter the Product ID.

If internal number ranges have been configured for sales kits, you cannot enter a product ID
manually; when you save the sales kit, the system assigns the next available ID automatically. For
more information, see Configuration: Number Ranges.
4.
Enter the Product Description.

For information about descriptions in other languages, see Add Sales Kit Descriptions in Other Languages in
the Tasks section of the Sales Kit Quick Guide [page 95].
5.
Select the Product Category to which you want to assign the new sales kit.
6.
The value for the Base UoM field is defaulted to ea-Each. It is used for sales, and valuation.
7.
Under the Sales tab, you mandatorily have to add the sales organization and distribution channel for the sales
kit. The Item Group is defaulted to KIT- Sales Kit. For more information, see Adding Sales details to a Sales
Kit [page 99].
8.
You can create or view the sales kit item lists for this sales kit as follows:
a.
98
Click Create or View Item List .

Products View
9.
b.
In the Create or View Item List screen click New .
c.
To create the sales kit item list follow the steps listed in Create Sales Kit Item List in the Tasks section
of the Sales Kit Quick Guide [page 95].
d.
You can create more than one sales kit item list using this process, however there is only one active
sales kit item list, the rest are obsolete.
e.
You can edit both the active and obsolete sales kit item lists by selecting the item list and clicking
Edit .
You can check the constancy of the sales organizations selected for the sales kit and the sales kit items by
clicking Check Consistency. In case of a mismatch in the sales organizations for the sales kit and the sales kit
items, a warning message is displayed.
10. Optional: Enter advanced general details for the sales kit:
11.
a.
Click View All .
b.
You can enter further details about the sales kit in the Details section.
c.
To add, delete, or replace a product image for the sales kit, click Image, and select the appropriate
option.
Click Save .
12. To view or edit the newly created sales kit, in the Product and Service Portfolio work center, navigate to the
Products view.
13. Click Advanced, select the Sales Kit checkbox, and click Go. All the sales kits created are displayed. Select
the one created by you and click Edit to edit the sales kit.
14. Click the sales kit ID to view it.
6.3.2 Assign Sales Details to a Sales Kit

Overview
You can assign basic sales details and a status to each distribution chain that is involved in selling a sales kit. You
can also assign advanced sales details to each distribution chain, for example, a specific sales unit of measure,
warranties, internal comments, sales notes, customer part numbers, and tax information.
You can assign sales details to a sales kit in the Product and Service Portfolio work center, Products view
Procedure
1.
2.
Click Advanced, select the Sales Kit checkbox, and click Go . All the sales kits created are displayed.
3.
Select the sales kit and click Edit to open the sales kit screen.
4.
5.
Enter the basic details for each distribution chain:

a.
In the Distribution Chains table, click Add Row .
b.
Define a distribution chain by entering a sales organization and a distribution channel.
c.
The Item Group is defaulted to KIT- Sales Kit.
d.

Products View
99
The material is available for the selected distribution chain only once the status is Active.
6.
Optional: Enter advanced sales details for the sales kit.

a.
b.
c.
d.
Enter any Internal Comments. You can enter multiple internal comments for each combination of a
sales kit and distribution chain.
e.
Enter any Sales Notes. You can enter one sales note for each combination of a sales kit and distribution
chain.
Sales notes are visible in the following follow-on documents:
Sales order
f.
7.
Pick list
Delivery note
Enter any Customer Part Number details.
To activate the sales kit for a distribution chain, set the Status to Active.
To ensure that financial postings run smoothly, also activate the valuation process for the associated
company.
For more information, see Assign Valuation Details to a Sales Kit [page 100].
8.
Click Save .
6.3.3 Assign Valuation Details to a Sales Kit

Overview
You can assign basic valuation details and a status to each company and business residence that provides financial
data for a sales kit. You can also assign advanced valuation details such as a specific inventory valuation unit of
measure and cost information for each relevant set of books.
You can assign valuation details to a sales kit in the Product and Service Portfolio work center, Products view
Procedure
1.
2.
Click Advanced, select the Sales Kit checkbox, and click Go . All the sales kits created are displayed.
3.
Select the sales kit and click Edit to open the sales kit screen.
4.
5.
In the Companies/Business Residences table, click Add Row to enter a company and business residence.
a.
100
Select the Account Determination Group for the sales kit. The account determination group defines

Products View
b.
Select the Perpetual Cost Method. A perpetual cost method is required in order for the sales kit to be
c.
The sales kit is available for the selected company/business residence only once the status
is Active.
6.
Optional: Enter advanced valuation details for the sales kit and its companies/business residences.
a.
b.
By default, the base unit of measure is applied as the inventory valuation unit of measure.
c.
In the Companies/Business Residences table, select a company/business residence.
d.
Select the Account Determination Group for the sales kit. The account determination group defines
e.
Select the Perpetual Cost Method. A perpetual cost method is required in order for the sales kit to be
f.
You can update the cost information for each set of books assigned to the selected company/business
residence. To do so, select the set of books and click Edit Cost . A set of books forms a complete and
consistent set of accounting data that is required for statutory reporting and creating financial
statements.
For more information, see Set of Books
If a new set of books has been assigned to the company/business residence, when you edit
the sales kit later, it automatically displays on the Valuation tab. However, you must then
save the sales kit to ensure that the new set of books is applied to the sales kit.
7.
To activate the sales kit for a company/business residence, set the Status to Active.
8.
Click Save .

Products View
101
7 Reports View
7.1 New Materials

Overview
The New Materials report provides an overview of all materials that have not been changed since they were created.
You can view all new materials or just those that were created within the last 30, 60, or 90 days.
Views
The following views are available with this report:
New Materials
Shows all materials that have not been changed since they were created.
New Materials Last 30 Days

Shows all materials that were created and not changed in the last 30 days.


Features
Report Content
The default view of this report shows all new materials that have not been changed. Alternatively, you can select to
show only the new materials that were created but not yet changed in the last 30, 60, or 90 days. The report includes
the material ID and description, base unit of measure (UoM), product category ID and description, date of creation,
and date of last change of each material.
The data in this report is initially displayed in table format. You can also display the report as a chart.
Analyzing the Report

To further analyze data in this report, you can drag characteristics to rows and columns.
Material ID
Base UoM
Product Category
Created On
Changed On
From this report, you can navigate to overview details for materials. To open a material overview, select View Material
Overview from the context menu of the material ID or description.
102

Reports View
See Also
Reports View
Overview of Reports in General Business Data
Overview of Data Sources in General Business Data
7.2 Changed Materials

Overview
The Changed Materials report provides an overview of all materials that have been changed since they were created.
You can view all changed materials or just those that were changed within the last 30, 60, or 90 days.
Views
The following views are available with this report:
Changed Materials
Shows all materials that have been changed since they were created.
Changed Materials Last 30 Days

Shows all materials that were changed in the last 30 days.


Features
Report Content
The default view of this report shows all changed materials. Alternatively, you can select to show only the materials
that were changed within the last 30, 60, or 90 days. The report includes the material ID and description, base unit
of measure (UoM), product category ID and description, date of creation, and date of last change of each material.

Material ID
Base UoM
Product Category
Created On
Changed On
From this report, you can navigate to overview details for materials. To open a material overview, select View Material
Overview from the context menu of the material ID or description.

Reports View
103
See Also
Reports View
7.3 New Services

Overview
The New Services report provides an overview of all services that have not been changed since they were created.
You can view all new services or just those that were created within the last 30, 60, or 90 days.
Views
New Services
Shows all services that have not been changed since they were created.
New Services Last 30 Days

Shows all services that were created and not changed in the last 30 days.


Features
Report Content
The default view of this report shows all new services that have not been changed. Alternatively, you can select to
show only the new services that were were created but not yet changed within the last 30, 60, or 90 days. The report
includes the service ID and description, base unit of measure (UoM), product category ID and description, date of
creation, and date of last change of each service.

Service ID
Base UoM
Product Category
Created On
Changed On
From this report, you can navigate to overview details for services. To open a service overview, select View Service
Overview from the context menu of the service ID or description.
104

Reports View
See Also
Reports View
7.4 Changed Services

Overview
The Changed Services report provides an overview of all services that have been changed since they were created.
You can view all changed services or just those that were changed within the last 30, 60, or 90 days.
Views
Changed Services
Shows all services that have been changed since they were created.
Changed Services Last 30 Days

Shows all services that were changed in the last 30 days.


Features
Report Content
The default view of this report shows all changed services. Alternatively, you can select to show only the services
that were changed within the last 30, 60, or 90 days. The report includes the service ID and description, base unit
of measure (UoM), product category ID and description, date of creation, and date of last change of each service.

Service ID
Base UoM
Product Category
Created On
Changed On
From this report, you can navigate to overview details for services. To open a service overview, select View Service
Overview from the context menu of the service ID or description.

Reports View
105
See Also
Reports View
106

Reports View
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SAP Business ByDesign 1302

Tax Determination Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pricing in Customer Relationship Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Working With Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Sales Kit Process Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Materials Quick Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assigning Statuses to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Changing Identified Stock Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Create a Material Template and Create a Material from a Template . . . . . . . . . . . . . . . . . . . . . .

Assign Purchasing Details to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assign Logistics Details to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assign Supply Planning Details to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assign Availability Confirmation Details to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assign Sales Details to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assign Valuation Details to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Add Quantity Conversions to a Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mass Change of Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Create Materials Using Microsoft Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Export Business Data Using Microsoft Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Quick Guide for Services (in Product Data) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assigning Statuses to a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cost Center Management Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Service Cost Allocation to Cost Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Create a Service Template and Create a Service from a Template . . . . . . . . . . . . . . . . . . . . . . .

Assign Purchasing Details to a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assign Sales Details to a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assign Valuation Details to a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SAP Business ByDesign 1302

P U B L I C 2013 SAP AG. All rights reserved.

Add Quantity Conversions to a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mass Change of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Create Services Using Microsoft Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Export Business Data Using Microsoft Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Product Categories View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Product Categories Quick Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Export Business Data Using Microsoft Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Entitlements Quick Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assigning Statuses to an Entitlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assign Sales Details to an Entitlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assign Valuation Details to an Entitlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Add Quantity Conversions to an Entitlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Add Entitlement Descriptions in Other Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Sales Kit Quick Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Sales Kit Process Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Create a Sales Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assign Sales Details to a Sales Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assign Valuation Details to a Sales Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Reports View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

2013 SAP AG. All rights reserved. P U B L I C

SAP Business ByDesign 1302

1.1 Tax Determination

Value-Added Tax (VAT)

Sales and Use Tax

Defining the Solution Scope for Taxation

SAP Business ByDesign 1302

P U B L I C 2013 SAP AG. All rights reserved.

Tax Number Determination

Tax date has been changed

Buyer, seller or tax reporting group has been changed

Tax number is wrong

Tax country has been changed

Value-Added Tax (VAT) Numbers