Professional Documents
Culture Documents
Welcome Message
HR Procedures
Office Procedures
Code Of Conduct
Leave Rules
MESSAGE
Dear
We are excited to have you on board and trust that this letter finds you equally excited about your new
assignment with us.
SAR is a customer focused, value driven empowered Group and we are keen to utilize your skill set to
make this belief even stronger. As a company we intend building SAR as a Young, Innovative and
Vibrant enterprise, which is looked upon by consumers and industry as a key player.
Together lets build a High Energy and Motivated Work Environment to embark on this journey of success.
We welcome you on board once again and look forward to a long mutually winning association.
Team HR
ABOUT MANAGEMENT
Leadership Team
Mr. RS RAJAN
With a career spanning 30 years Rajan has worked in the water, engineering and chemicals industry
across sales operations, marketing and manufacturing. He has successfully built profitable businesses,
created winning teams and mentored leaders in Eureka Forbes, Modi Group, ITC and Ion Exchange. He
has successfully introduced and established brands such as Aquaguard, Zero-B, Indion, Hoover, Scotch
Guard and Wills NBG. . He is a Bachelor of Science and a MBA in Marketing.
Rahul Goel
A seasoned professional with over 19 years of experience in Telecom and professional audio industry, he
has an exemplary track record of building successful and professional brands like INQ Mobile Videocon,
Sony Ericsson and Motorola. He has established sales organisations and conceptualized and executed
multi0ple sales and retail management programs targeting both trade and consumers. Rahul has done
MBA in sales and marketing and B.E in electronics & telecommunications.
Atul Jalota
Atul has 20 years of experience in Corporate Finance, Investment Banking and Operations. Atul was a cofounder of a software product company in the Telecom Billing Domain which grew to over 500 people and
revenue of USD 30 Mil within 10 years of inception. Atul is a Chartered Accountant and has earlier worked
with leading Indian business houses and a multi-national investment bank.
Alankar Mittal
Over 17 yrs Experience in Sales, Marketing, Channel & After Sales Service Management having worked
with various Organizations like Vintron Informatics Ltd, Microtek International Pvt. Ltd, Kobian Singapore
Pvt Ltd.-MNC, Luminous Power Technologies Pvt. Ltd.
Experience of Many industries / trades like IT hardware, Power Back Up solutions, Diesel Gensets, Home
Electrical, Water purifier, Mobile devices and Mobile Accessories. Possess expertise in creating channel and
driving sales.
Paresh Pradhan
Over 20 years of experience in different domains of Human Resources and Strategic planning having
worked with various renowned companies and LETS. He is an Engineer by Education and certified Life
Coach.
HR POLICIES &PROCEDURES
OFFICE PROCEDURES
Working Hours
The normal working hours for employees shall be eight hours per day plus half an
Hour lunch break.
Corporate Office Timings
Starting from 9:30 a:m with a provision of lunch break for half an hour.
Working Days : All six days of the week
Branch Office
9.30 am
to
6.00 pm
to
1.30 pm
1.30 pm
to
2.00 pm
a) Public Holidays
National & Festival Holidays to be observed by the Company.
b) Absence
Employees are expected to be at work each day as per schedule. In case of sickness or an
emergency, the manager concerned should be notified within two hours of starting time on that
day. Continuous absence will lead to absence.
c) Change of address and telephone
All employees are expected to notify their Manager and the HR Department when there is a change
in address or telephone number within two weeks of occurrence.
d) Attendance
All employees shall report for duty latest by the time mentioned in WORKING HOURS or as
notified by the company from time to time.
No employee should leave the office without permission or sanction of his/her immediate superior.
However, under all circumstances the manager concerned should have approved the absence.
Out-Door duty
While going out of office on official work, an OD slip is to be filled in and got signed by the
authority concerned and sent to the Front Office. In case the employee is detailed for out-door duty
after the days work, then OD slip is to be submitted to the Front Office Executive on the day of
return from OD.
e) Probation
All employees with Assistant Manager & below designation shall be on probation for a period of six
months from the date of his/her joining duties. On completion of probation and subject to his/her
performance being found satisfactory, employee shall be confirmed through a letter to this effect,
issued by the Business/Head Human Resource.
f)
Retirement
All employees shall retire on the attainment of 58 years unless specially required by the company
in writing to continue in service beyond this age. The retirement would be effective from the last
day of the month in which they complete 58 years of age.
g) Notice Period
During Probation
The employee can leave service of the Company by giving any notice in writing or basic salary as
notice pay in lieu thereof. Similarly, the Management may terminate the services of an employee
by notice or (basic salary) in lieu thereof.
CODE OF CONDUCT
1.
All employees shall be at work in the establishment at the time fixed and notified by the
management. An employee attending late shall be liable to be treated as absent.
2.
Any employee who has been on sick leave in cases of ailments exceeding three days leave shall
resume duty only after he/she is declared fit by a medical practitioner.
3.
All employees are strongly encouraged to make a distinction between official company business
and personal interests. For instance company material, equipment, tools, etc. are not for personal
use.
4.
Employees should avoid actions which damage the reputation of the company.
5.
Whenever an employee is invited to deliver speeches and attend meetings in relation to his official
duties, he should first take approval from the Management by making a written request to the
Corporate HR.
6.
The SAR Group employees should avoid accepting gifts / favors in kind or cash from its Vendors /
Associates / Service Providers etc.
7.
An employee is required to be conscious of time and cost issues and ensure no misuse of the same.
8.
The following acts and omissions on part of an employee shall amount to misconduct as per the
standing orders/or otherwise :
Guilty of sexual harassment as defined in, The Sexual Harassment of Women at Workplace
(Prevention, Prohibition And Redressal) Act 2013.
For misconduct committed by an employee, the Company shall inflict any of the following
punishments:
Warning
Suspension
Discharge
Dismissal
The rules applicable to the employee of SAR have been framed with a view to govern the terms and
conditions of the employees consequently, they can be altered/amended/modified/cancelled or new rules
added from time to time.
DRESS CODE
Our Company objective is to allow our employees to work comfortably in the workplace. Yet, we still need
our employees to project a professional image for our customers, potential employees, and community
visitors. Business casual dress is the standard for this dress code.
Even in a business casual work environment, clothing should be ironed and never wrinkled. Torn, dirty, or
frayed clothing is unacceptable. All seams must be finished. Any clothing that has words, terms, or
pictures that may be offensive to other employees is unacceptable.
The dress code Details and guidelines are mentioned below:
Monday to Friday
: Smart Formals
Saturday
: Smart Casuals
WOMEN
MEN
Other Guidelines:
LEAVE RULES
Paternity Leave
Paternity leave of 7 days shall be granted to the male employees blessed with a child subject to
production of documentary evidence of his wifes delivery. Intervening weekly off is included.
Procedure:
a. All employee willing to take leave shall apply in writing in the prescribed format with complete
details i.e. nature of leave; contact address during the leave period along with contact telephone
number (if any) etc., to his/her departmental head
b. For taking earned leave for more than 15 days prior information in advance by 10 days is
required before proceeding on leave
c. For casual leave and sick leave, an employee has to intimate Front Office and /or his
departmental head of his/her illness/casual work not later than 11 AM, telephonically or by any
other means convenient to him. He/She, however immediately on reporting for duty shall submit
the prescribed leave application form duly authorized to HR Department for getting the leave
regularized.
d. The Employee after getting his /her leave approved shall give the application to the HR
department for marking in the relevant registers and records In the absence of approved leave the
HR Department shall treat the period of absent leave without pay.
BIRTHDAY POLICY
Objective:
The policy is framed to extend best wishes and facilitate enjoyment on the occasion of an employees
birthday
Eligibility: All employees on the roll of the Company.
Entitlement: Half day special leave on the birthday.
Procedure:
Corporate shall hand over/Send a birthday card/Chocolate along with a rose bud to the employee on
his/ her birthday.
A cake along with high tea will be arranged once a month (Preferably Third Saturday) to celebrate the
birthdays of all employees falling within that month.
(Family Floater)
The Mediclaim cards (Cashless cards) along with the list of Hospitals will be sent to the employee
thereafter.
The employees covered under ESI Act will not be eligible for Group Mediclaim Insurance
Personal Accidental Insurance:
All the employees are covered under the bracket of Rs.3 Lacs for accidental insurance.
The employees covered under the ESIC shall be eligible for Group Personal Accident Insurance.
We wish you Good Luck for your stay in the SAR Group with the hope that your career grows with us
manifold.
------------------------------X-----------------------------------
SAR Group
CALL USAGE CLASSIFICATION
Positions
Category
HO & Sales
LEVELS
HO
Top
Management
M-2
HO
Cell
Usage
Limit
Zonal Offices
Cell
Usage
Limit
3000
DGM
3000
2500
AGM
2500
President / COO
Sr. / Vice
President /
Asst. Vice
President
Sr. General
Manager/
General
Manager
Dy.General
Manager /
Asst.
General
Manager
Actual
3000
GM
3000
2500
DGM
3000
Sr. / Vice
President /
Asst. Vice
President
Sr. General
Manager/
General
Manager
Dy.General
Manager /
Asst.
General
Manager
Actual
L-1
Sr.
Manager
2000
AGM/RSM
2500
Sr.
Manager
2000
L-2
Manager
1500
ZM/Sales
Manager
2000
Manager
1500
Regional
Service
Manager
1500
1000
Zonal Service
Manager /
Zonal Comml.
Manager / DM
Accounts
1000
L-3
Dy.
Manager
1000
Sr. ASM
1500
Dy.
Manager
Service
Manager/ TRC
Incharge/
T&TS
Incharge/ Area
Manager Service
AM - Mktg/
AM-PR-CC /
Asst. MgrService
L-4
Asst.
Manager
750
ASM/Assistant
Sales Manager
1500
Asst.
Manager
750
L-5
Sr.
Executive /
Sr. MT
500
1000
Sr.
Executive /
Sr. M.T.
500
L-6
Executive /
MT/
Supervisors
500
TSI/ Sales
Executive
1000
Executive /
MT
500
Sr. Service
Engineer
500
L-7
Sr.
Assistants
300
RSO
750
Sr.
Assistants
300
Service
Engineer/Store
Incharge/ Coordinator
500
L-8
Assistants
ISP
Assistants
Junior
Management
Staff
Cell
Usage
Limit
MD/CEO
M-3
Middle
Management
Zonal Offices
UC
M-1
Senior
Management
Cell
Usage
Limit
Service
750
500