FIONNA TANZILLO

7282 RT 28  Shandaken, New York 12480

H (845) 688-3151  C (845) 594-4889  ftanzill69@aol.com

SUMMARY

A results-driven and focused security manager with a proven track record of achievement in loss
prevention, safety, risk management, shrinkage, inventory control, investigations, regulatory compliance
and training/development. Utilizes broad knowledge base and industry training to minimize crime levels
within a corporation. Conducts thorough analyses of incidents, ensuring dissemination of information with
the proper authorities. With a solid commitment to excellence, facilitates the lasting success and
prosperity of an organization.

EXPERIENCE

JC PENNEY New York, New York

Area Loss Prevention Manager 2005-2009

Directed unit’s loss prevention program. Prevented loss of assets due to dishonesty and neglect. Protected customers,
visitors and associates from harm/loss. Developed store’s shrinkage control program, including company cash variance
program to ensure compliance with procedures. Conducted, detected and completed investigations involving criminal
acts. Contributed to court hearings, investigations and conclusion of internal cases. Reviewed loss prevention programs,
implementing applications within stores. Served as liaison with local law enforcement agencies, prosecuting attorneys
and court officers to ensure coordination and dissemination of information regarding changes.

• Advised, trained and ensured effective conduct of unit’s loss prevention staff, planning and organizing unit's
emergency and safety programs.
• Dropped loss inventory 20% in four stores, improved short cash 52% and enhanced bad checks by 30% as result
of ability to spot tracking issues. Decreased accidents 141%.
• Utilized knowledge of shrinkage and safety programs within company.
• Trained and coached staff, achieving turnover rate of less than 1%.

SEARS, ROEBUCK AND CO. Poughkeepsie, New York

Assistant Loss Prevention Manager 2000-2005

Contributed to company’s cash variances as well as internal and external investigations. Served as liaison with local law
enforcement and prosecuting attorney. Managed emergency and safety programs. Collaborated with colleagues in
maintaining loss prevention program. Prevented loss of assets due to dishonesty and neglect. Protected customers,
visitors and associates from harm/loss.

JCR PLUMBING & HEATING Wappingers Falls, New York

Officer Manager 1998-2000

Maintained office, including booking and scheduling of jobs, billing, payroll and preparing estimates. Communicated with
contractors on job sites to ensure availability of adequate supplies for each individual job site. Worked with suppliers on
pricing inventories. Interviewed candidates for company positions and made recommendations to management for hiring.

FIONA'S WALLPAPERING & PAINTING Wappingers Falls, New York

Owner 1994-1999

Directed interior related business, which included wallpapering and painting in both private and commercial environments.
Developed new company business, scheduled jobs, maintained accounting records and solely performed all interior jobs.
 Fiona Tanzillo, Page 2

ADDITIONAL WORK EXPERIENCE

Stayed at Home to Care for Three Children, 1980-1994.

WESTCHESTER COUNTY SHERIFF’S DEPARTMENT, Yonkers, New York, Juvenile Police Officer, 1975-1980.
Responsible for building cases against drug dealers, investigating reports of juvenile runaways, searching for those
runaways and following through on child abuse reports. Worked with district court judges, office of the District Attorney
and Department of Social Services.

EDUCATION

WESTCHESTER COMMUNITY COLLEGE, Valhalla, New York

Degree in Police Science, 1975

CERTIFICATION

State Of New York Security Guard Instructor, 2007

LICENSES

New York State Security Guard, 2009

PROFESSIONAL DEVELOPMENT

Security Guard Training Certificate, 2008

Investigative Interviewing, 2006

PERSONAL

Enjoys hiking and cross-country skiing.