Chapter 9The Workplace (2): Today's Challenges

MULTIPLE CHOICE
1.Privacy
a.is an absolute value
b.must be respected if we are to function as complete, self-governing agents.
c.is something that employees today don't care about.
d.is guaranteed by Article 3, section 3, of the Constitution.
ANS: B PTS:1 REF:Page 319
2.The right to privacy of employees
a.takes priority over other moral considerations.
b.is clearly and unambiguously spelled out by the law.
c.may conflict with an organization's legitimate interests.
d.has to be given up in an era of global competition.
ANS: C PTS:1 REF:Page 319
3.When it comes to obtaining information about employees, a key concept is
a.informed consent.
c.economic efficiency.
b.paternalism.
d.positive externalities.
ANS: A PTS:1REF:Page 323
4.Which of the following is true?
a.a company is never permitted to test for legal drugs
b.drugs can't harm employee performance
c.business writers agree that drug testing is more cost effective than voluntary drug
assistance programs
d.media sensationalism and political posturing can get in the way of sensible answers to the
drug problem
ANS: D PTS:1REF:Page 327
5: One key questionable premise underlying personality tests is
a.they sometimes screen out potentially creative or individualistic employees.
b.they presuppose that all employees can be validly placed in a small number of categories.
c.they can help determine job applicants' areas of adequacy and inadequacy.
d.that all individuals can usefully and validly be placed into a relatively small number of
categories of personality types and character traits.
ANS: D PTS:1REF:Page 326
6. Polygraph tests
a.are extraordinarily accurate contrary to what the critics say.
b.can produce false positives.
c.cannot reveal with certainty whether a person is or is not telling the truth.
d.are totally reliable because lying always triggers an involuntary response that truth telling
does not.
ANS: C PTS:1REF:Page 324
7.The Hawthorne effect shows that
a.quality control circles are important.

b.middle managers are affected by the satisfaction and dissatisfaction of the workers they
msupervise.
c.attention and recognition can enhance worker productivity and motivation.
d.trade-offs have to be made between productivity and quality of work life.
ANS: C PTS:1REF:Page 339

8.Businesses cite several reasons for using polygraphs to detect lying. Which of the following
is one of those reasons?
a. the polygraph is a fast and economical way to verify the information provided by a job
applicant.
b.polygraph tests cannot be beaten.
c.the polygraph can reveal with certainty that a person is or is not telling the truth.
d.the polygraph allows companies to increase the number of audits.
ANS: A PTS:1REF:Page 324