OBJECTIVE- As the General Sales Manager, my primary function will be to bring

to fruition the structured, outline vision of the company. Together we will

strategically implement proven policies and procedures, while also developing
professionally aggressive cutting edge systems to effectively realize results. We
A.W. BURGESS will develop and maintain a culture and embody principles that will reflect a world
class spirit of integrity, excellence, and enthusiasm.

EXPERIENCE- 6/2004-Present F.A.C./CoView Inc. Charlotte, N.C.

OFFICE Chairman/CEO- Compliance & Fraud Expert of a Compliance and Security
7032 Sweetfield Dr.Ste.100 Consulting firm. Sold, installed, and serviced corporate surveillance systems for
Huntersville, NC 28078-7749
Carolinas Medical Health Systems and other companies throughout North
PHONE Carolina and the Northeast United States. Security and Compliance Consultant/
704-277-7711 Expert for local news channel WBTV3. Associate member of the Association of
EMAIL Certified Fraud Experts.
awburgess33@gmail.com
11/2000-6/2004 Hendrick Acura Charlotte, N.C.
Pre-Owned Sales Manager
· Led the entire United States in total volume sales of Certified Pre-
Owned Acura’s for 2001 and 2002.
· #1 in 2003 for the Southeast Region in Certified Pre-Owned Sales.
· Highest Net-to-Gross percentage in the entire Hendrick Highline Division for
2003.
· Raised department annual gross income from a negative million dollars to an
astonishing million dollar net department within two years.
· Grew monthly sales from 15+ units to a consistent 40+units within a year.
· Increased Minority consumer participation to impact 33% of Gross Sales.
· Recognized by the Hendrick Automotive Group as the top manager in the
entire company to administer employee and performance evaluations.

3/1999-11/2000 Hendrick Acura Charlotte, N.C.

Business Finance and Lease Manager
· Effectively developed and matured banking relations with the manufacturer and
major primary and secondary lending institutions.
· Maintained a healthy, balanced portfolio with all lenders.
· Produced historical finance, lease, and product penetration percentages.
· Implemented training procedures with sales, service, and parts personnel
· Association of Finance and Insurance Professionals Certified (AFIP)

10/1998-3/1999 Hendrick BMW, Acura, Porsche, &Land Rover

Complex Trainer
· Developed and implemented a sales manual that eventually was adopted by
other Hendrick stores and eventually by the Hendrick Automotive Group.
· Set up and developed a Business and Customer Development Center.
· Trained sales, service, and parts personnel on the basics of sales, the
psychology of sales, and the philosophy of a sales system.
· Implemented a system to ensure high levels of CSI.

8/1996-10/1998 Hendrick BMW Charlotte, N.C.

BMW Sales and Leasing Consultant
· BMW ACADEMY and MASTER’S ACADEMY GRADUATE
· Highest Gross Sales Dollars & CSI scores for BMW in 1996 through 1998
· Consistently maintained high levels of sales nationally