Professional Documents
Culture Documents
Objective:
Pursuing a challenging position that will utilize my extensive
leadership, administrative and financial capabilities.
Qualification
Accounts Receivable
Billing
Receptionist
Account Payable
Collections
Coding
Dispatching
Customer Service
Logistics
Software
MS Word
Lotus Notes
Power Point
MS Excel
JD Edwards
Peach Tree
MS Access
Remedy
Lotus Notes
Education
Heald Business College, Certificated in Secretarial/Clerical Field
Pittsburg Adult Education, Certificate in Typing/Word and Lotus Notes
Martinez Adult Education, Certificated in Medical Terminology and
Medical Transcription
Experience
Comcast Cable, San Ramon, California 1- 02/4-08
Accounts Receivable Specialist
Reconciling Daily deposits to billing system reports for customer
payments for the San Jose and Monterey regions Handled over 1000
invoices on a daily basis Reconciling month-end general ledger cash
balances and miscellaneous income over 40 million dollars on a monthly
basis Researching and resolving all payments including credit cards,
Efts, Ebox, Lockbox, Payment Agents, and any rejects that are
pertaining my this region.
Updating account information as well as posting payment and adjustment
to close folders that are giving to the regional office with is in
Philadelphia Coordinated with IT department when computer problems
arouse by opening trouble tickets for issues allowing them to fix the
problem if possible
Brook Furniture Rental, Concord, California 9-00/8-02
Collections/Customer Service Representative Maintaining and billing for
several large accounts in excess of over 100,000 Collections on account
that are 90-120 past due Answering billing related questions and making
adjustment to accounts when necessary Transferring funds as per
customers request Scheduling pick-ups and processed refunds Accounts
Payable, coding of bills preparing for payment Worked directly with
customers to keep accounts current and resolved any disputes.
As department was transfer to Chicago I traveled to Chicago training 5-
10 managers and supervisor to handle all duties in two trips