Professional Documents
Culture Documents
Batch 05 Trimester 02
OVERVIEW OF COURSE
COURSE OBJECTIVE
The objective of the course is to familiarise students with the vast scope and applicability of the
concepts in Operations Management. It aims to equip students with the basic tools and
techniques available that can be used to address Operational issues and solve problems.
Through an interactive learning method using case illustrations students learn to appreciate that
each business situation is a unique one and standard ready-made solutions do not exist.
However, a good understanding of the assumptions, theories and problem solving techniques of
Operations Management serve as invaluable tools in the hands of operations managers and all
managers, who can then take suitable decisions using any or many of these concepts and
techniques in combination to create a competitive advantage.
LEARNING OUTCOMES
To appreciate that there is no escape from Operations Management in life, particularly
so if we are engaged in any business, service, profession or agriculture involving scarce
resources such as people, land, water, air, time
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PGDM@NMIMS
Batch 05 Trimester 02
PGDM@NMIMS
Batch 05 Trimester 02
PEDAGOGIC TOOLS
The pedagogic tools available to each participant are:
Textbook
The textbook to be followed is:
Author/s
Name of Book
Publisher
Edition
B. Mahadevan
Operations Management
Pearson
Second
Edition / latest
Reference Books
Author/s
Name of Book
Publisher
Edition
Lee Krajewiski
Operations Management 8e
Pearson
Eighth Edition
Larry Ritzman
Manoj Malhotra
Education
/ latest
Chase-JacobsAquilano
Tata McGrawHill
Tenth Edition
/ latest
Jay Heizer
Operations Management
Pearson
Education
Eighth Edition
/ latest
Tata McGrawHill
Eighth
North River
Press / Indian
Paperback
Latest Indian
Edition
Barry Render
Operations Management
William J.
Stevenson
Eliyahu Goldratt
The Goal
Edition / latest
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PGDM@NMIMS
Course: Managing Operations
Batch 05 Trimester 02
Pre-Class Readings
GRADING
1. Quiz / Simulations / Assignments
15%
15%
20%
50 %
Please come prepared with the pre-session readings as specified for each session, and
bring this study plan booklet in class for sure!
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PGDM@NMIMS
Course: Managing Operations
Batch 05 Trimester 02
SESSION 1
THEME I: USING OPERATIONS TO COMPETE
INTRODUCTION AND OVERVIEW - MODULE 1
Pre Session Reading
Classroom Session
(90*1 min)
Class Discussion: Understanding and its use in life in general and businesses in
particular
Note: This case is to be used later during the course for class discussion and
presentation by participants for evaluation.
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PGDM@NMIMS
Batch 05 Trimester 02
SESSIONS 2 & 3
Case Illustration: Air Deccan: Indias First Low Cost Airline (Textbook Chapter 2)
Classroom Session
(90 * 2 min)
Competitive Priorities
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PGDM@NMIMS
Batch 05 Trimester 02
SESSIONS 4, & 5
THEME I: USING OPERATIONS TO COMPETE
Classroom Session
(90 * 2 min)
Processes
Process Analysis and Selection;
Process flowcharting and types of processes
make to order / make to stock- measuring
process performance;
Product - Process Layouts;
Process strategies for different
stages of Product Life cycle;
Product Mix strategies.
Product Development
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PGDM@NMIMS
Batch 05 Trimester 02
SESSIONS 6, 7, & 8
THEME 2: MANAGING PRODUCTION SYSTEMS - A SYSTEMS APPROACH
CONSTRAINTS MANAGEMENT & SCHEDULING MODULE 4
Pre Session Reading
Classroom Session
(90*3 min)
Constraints Management in Business Processes
Unbalanced capacity
Scheduling &Sequencing
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PGDM@NMIMS
Batch 05 Trimester 02
SESSION 9 & 10
THEME 3: SUPPLY MANAGEMENT
KEY ISSUES IN SUPPLY CHAIN MANAGEMENT MODULE 5
Pre Session Reading
Case Illustration: Mother dairy: A Case for Supply Chain Management (Textbook
Chapter 9)
Classroom Session
(90*2 min)
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PGDM@NMIMS
Batch 05 Trimester 02
SESSIONS 11 & 12
THEME 3: SUPPLY MANAGEMENT
STRATEGIC CAPACITY & FACILITY LOCATION MODULE 6
Pre Session Reading
Classroom Session
(90*2 min)
Gravity
Location
Load-distance
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PGDM@NMIMS
Batch 05 Trimester 02
SESSIONS 13
THEME 3: SUPPLY MANAGEMENT
SALES AND OPERATIONS PLANNING MODULE 7
(Aggregate Planning)
Pre Session Reading
Classroom Session
(90 min)
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PGDM@NMIMS
Batch 05 Trimester 02
Classroom Session
(90 * 3 min)
Inventory Control systems Classification; ABC, VED, XYZ etc.; Service Level
MRP elements
Page | xii
PGDM@NMIMS
Batch 05 Trimester 02
SESSION 17 & 18
THEME 4: WORLD CLASS PRODUCTION SYSTEMS
TOTAL QUALITY MANAGEMENT & SIX SIGMA MODULE 9
Pre Session Reading
Classroom Session
(90 * 2 min)
What is Quality?
Evolution of TQM Views of Deming, Juran, Crosby, Taguchi and other Quality Gurus
Kaizen, 5S
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PGDM@NMIMS
Batch 05 Trimester 02
SESSION 19, 20
Case Illustration: Lucas TVS: The JIT Grand Prix Winner (Textbook Chapter 17)
Classroom Session
(90 * 3 min)
Applications of TPS in different industries and its implications in world class companies
Presentation of the Case Studies mentioned above by groups and class discussion with
question answer session. This shall be included in evaluation component
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