DANA S.

GILLIAMS
Palm Springs, CA 92262
(760) 861-8965
gilliamsdana@yahoo.com

OBJECTIVE:

To obtain a position with a company that expects and rewards superior performance and productivity.
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SKILLS
•
Excellent Organizational Skills
•
Strong Communication Skills
•
Analytical Skills
• Interpersonal Leadership
• Computer Proficiency: Microsoft Office (Word, Excel, Outlook,
Access), Quickbooks Pro, Winvantage, Keypoint
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EXPERIENCE

Full Charge Bookkeeper 08/06-12/09

Law Offices of B. Palmer Riedel, Inc. , Palm Desert, CA
Worked closely with the president of firm, organized and maintained accounting system, accounts
payable, accounts receivable, bank reconciliation, credit card reconciliation, customer service, collections,
resolved client billing disputes, maintained general ledgers, financial statement preparation, financial
reporting to CPA, general journal entries, monitored and managed daily operating cash flows, bank
deposits, various administrative duties as needed.

Bookkeeper 04/04-08/06
PDM Freight Consulting & Solutions, Palm Springs, CA
Accounts Payable, accounts receivable, bank reconciliation, financial statement preparation, collections,
dispatch, customer service

Bookkeeper 04/02-12/03
Trans-Pacific Enterprises, LLC, Palm Desert, CA
Accounts Payable, accounts receivable, bank reconciliation, dispatch, customer service, small claims
court preparation, bank reconciliation, resolved billing disputes, and other various office duties as needed.

Member Service Specialist II 06/98-04/02

Riverside County’s Credit Union, Rancho Mirage, CA
Customer service, cash handling, answered phones, balanced vault/ATM, opened/closed branch, ordered
cash for the branch, performed high volumes of customer transaction including deposits; withdrawals;
traveller’s cheques; money orders; cashier’s checks; wire transfers; credit card payments/advances;
customer payments and new accounts; resolved customer disputes.

Bank Teller/Merchant Teller 07/96-06/98

Washington Mutual Bank, Desert Hot Springs, CA
Customer service, handled large volumes of cash, answered phones, performed high volumes of customer
transactions including deposits; withdrawals; traveller’s cheques; money orders; cashier’s checks; wire
transfers; credit card payments/advances; customer payments and new accounts; resolved customer
disputes.
 DANA S. GILLIAMS
Palm Springs, CA 92262
(760) 861-8965
gilliamsdana@yahoo.com

Bank Teller 03/96-07/96

Bank of America, Palm Springs, CA
Customer Service, account sales, performed high volumes of customer transactions deposits, withdrawals;
traveller’s cheques, money orders; cashier’s checks; wire transfers; credit card payments/advances;
customer payments and new accounts.
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EDUCATION

Bachelors of Arts, Accounting Current

California State University-San Bernardino-Palm Desert, CA

Associates of Arts, Business Administration Received 12/08

College of the Desert-Palm Desert, CA

Graduated with High Honors (GPA: 3.798)

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CREDENTIALS

Notary Public 06/98- Current

State of California
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REFERENCES

Available upon request