LARRY C.

STARK
405 Geyser Avenue (512) 990-0111
Austin, Texas 78660 LStark3584@aol.com

SUMMARY

Goal driven business professional with broad international and domestic IT experience in project and
people management. Highly analytical thinking and demonstrated talent for identifying, scrutinizing,
improving, and streaming complex work processes. Desires a position that will provide a challenging
opportunity to significantly contribute to the company’s efficiency, organizational growth, and
profitability. Served as the primary point of contact for the end customer, sales team, and technical team
on system implementation projects systems. Skilled in engagement management, solution definition,
solution testing, and education on host applications. Coordinate and manage projects, negotiate cost with
subcontractors and suppliers, buyout jobs after estimates, prepare and review purchase orders, maintain
track and update project job cost, solve problems with subs, suppliers and plans. Participate in project
planning for the test and documentation portion of a development life-cycle. Assign and track the
progress of testing and writing tasks. Participate in product requirement reviews. Ensure all defects are
properly reported and tracked to closure. Manage project(s) with little to no supervision and lead team
projects beginning to end in Project. Lead a team through regression test passes with a focus on cycle
time improvement. Became knowledgeable in the area of IT Service Management and became an
advocate for the Customer knowledgeable and communication skills. Lead/Experience doing software
product management from birth to implantation (strategic planning-to-implementation stage). Strong 3rd
Party Vendor Management skills. Strong knowledge of ERP data analysis, process auditing and project
management. I am comfortable in an unstructured environment, yet very knowledgeable about PM
concepts and the structure and discipline necessary to deliver successful programs. Assist Engineer on
Testing / Documentation / Reinstall /Install of Applications (per Customers – remote and on-site).

CORE COMPETENCIES / CONTRIBUTIONS

• Quality Management / • Quality Assurance / Testing • Contract & Negotiation

Change Management / SOW
• Configuration Management
• Change Management
• Project Management Life
Cycle
• Microsoft Office Suite
• Photoshop / Page Maker
• Develop detailed oriented IT
Security Operations
requirements
• Data Analysis / Beta Testing
• Business Process
/Analysis /Reengineering
• Assist in the collection,
organizing, and compiling of
the business/functional
requirements for the RFO
Strategies / Hardware and
Software Testing
• Agile Methodology
• Channel Marketing
Strategies
• Primavera (Testing)
• SAP (data
entry/budget/purchase-
orders)
• Lawson (back office
accounting sub-systems)
• Corporate Training
• network and phone system
administration, business
process analysis
• Account Management /
Human Resource
• Systems Requirements
Analysis/composing,
organizing and editing
Management
• Business Process
Reengineering
• Supplier Performance
Management
• Global Support of SOW
• Word Processing Software
(Word, WordPerfect, etc)
• Assist in coordination
activities, such as scheduling
meetings and work sessions,
documenting meeting/session
minutes, tracking action
items and issues to closure,
and administering initiative
change control
• Compose, review and edit
technical documents,
materials for Developers
Larry C. Stark lstark3584@aol.com

compiled information

PROFESSIONAL EXPERIENCE

CLEAN ENERGY SERVICES, Austin, Texas

Company harnesses nature’s infinite resources to provide renewable energy solutions for
educational institutions, commercial and residential customers.

Project /Practice Management

• Created and executed project work plans revising as appropriate to meet changing needs and
requirements.
• client services/relationship role
• Identified resources needed and assigned individual responsibilities based on skills and expertise.
• Managed day-to-day operational aspects of each project and scope of work.
• Reviewed deliverables prepared by team before passing to client.
• Participate in project planning for the test and documentation portion of a development life-cycle
• Effectively applies company methodology and drives project standards.
• To use the EPR sub-systems (like Lawson self-services) to support history
• Network and phone system administration, business process analysis
• Prepares for engagement reviews and quality assurance procedures.
• Minimizes exposure and risk on project.
• Ensures project documents are complete, current, and stored appropriately.

Project Accounting

• Tracks and reports team hours and expenses on a weekly basis efficiently maintaining costs.
• Manages project budget by each project
• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors
receivables for project.

CAREER PATH CORE COMPETENCIES

Financial Management

• Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions
accordingly.
• Understands pricing model and billing procedures
• Accurately forecasts revenue, profitability, margins, bill rates and utilization.
• Assures project legal documents are completed and signed.

Business Development

• Identifies business development and "add-on" sales opportunities relating to a specific project.
• Leads proposal efforts including completing project scoping and LOE assessments.
• Effectively conveys message in both written and verbal business development discussions.

Communication
Larry C. Stark lstark3584@aol.com

• Facilitates team and client meetings effectively building and developing solid relationships
• Holds regular status meetings with project team. TEAM: Together Everyone Accomplishes More
• Keeps project team well informed of changes within the organization and general corporate news.
• Effectively communicates relevant project information to senior management.
• Delivers engaging, informative, well-organized presentations.
• Resolves and/or escalates issues in a timely fashion maintaining corporate image.
• Skilled at communicating difficult/sensitive information tactfully.

Technical Expertise:

• Researching and analyzes basic and complex issues surrounding the processes and systems within
the organization.
• Solid expertise with Internet, Intranet, Extranet and client/server architectures.
• Maintains awareness of new and emerging technologies and the potential application with regard
to client engagements.
• Make recommendation surrounding improving processes, efficiency and practices.

WINCOR NIXDORF, Austin, Texas

A leading supplier in the world of IT solutions to the retail and banking industries. World's third largest
supplier of POS systems and automated teller machines and the number one supplier of POS systems in
Europe. Worked closely with Engineers on placement (security) of equipment and controls. Extensive
portfolio, consisting of hardware products, software, consulting, maintenance and other services focused
on reducing the cost and complexity of business processes while improving customer service. Net sales
2007 $3+ billion. Operations in 90 countries with manufacturing plants in Germany, China and
Singapore. Worldwide headquarters are in Paderborn, Germany and North American headquarters are in
Austin, Texas. www.wincornixdorf.com/usa.
Product Manager / Project Manager / Senior Account Manager
Provided Project Management for rollout of Hardware/Software solutions and New Business Generation.
• Worked directly with CIO, CEO, Senior Operations Manager, Production Managers, and IT staff
successfully planning, organizing and directing confidential activities concerned with product
delivery, assuring critical and timely status reports. Corporate Office in Germany / Manufactory in
Singapore / Sale Team in USA & Canada with worldwide sales.
• Participate in project planning for the test and documentation portion of a development life-cycle .
Assign and track the progress of testing and writing tasks. Participate in product requirement reviews.
Ensure all defects are properly reported and tracked to closure.
• 5+ years work experience in a client services/relationship role
• Established project objectives Statement-of-Work (SOW), policies, procedures and performance
standards within boundaries of company policy and contract specifications, resulting in multi
completion of SOW annually.
• Initiated and maintained liaison with customers and other contacts to facilitate project activities.
Work with Operation (Management / Owners on all new controls and sub-systems with software.
• Monitored and controlled project through administrative direction, ensuring timeliness of project.
• Tracked project against its schedule and against client objectives, reporting status to CEO and CTO.
• Developed and implemented recovery plans for off schedule and unanticipated eventualities.
• Coordinated with customer providing necessary project status and obtaining customer feedback.
• Formulated reports concerning such area as work progress, scheduling and delivery and responded to
inquiries from customers in a timely manner.
Larry C. Stark lstark3584@aol.com

• Reviewed ongoing performance results to targets and taking corrective measures.

• Work closely with Customer(s) and 3rd party Vendors on application delivery lead to improve
business controls on processes and support of business strategies by managing the analysis,
documentation and support of business applications systems – to include organizational change
management. Lead requirements, changes management and testing resources to ensure that
specifications are met.
• Network and phone system administration, business process analysis
• Directed and supported medium to large contract projects and management staffing while
implementing / maintaining cost and schedule performance measurement responsibility.
• Provided direct support to project manager(s) for schedule and cost system development and
recurring maintenance.
• Performed guidance, non-repetitive and / or non-routine duties of moderate-to-advanced complexity
relating to specific non-technical functions (cost and schedule) of project activity.
• Applied professional business knowledge, selected method of approach and presentation, adapted or
modified standard procedures and technique.
• Worked alongside project management, providing analyses on cost and schedule performance
indicators, and supported development of work-around solutions in order to mitigate potential
problem areas as they relate to cost and schedule.

DELL FINANCIAL, Austin, Texas

Worked on the marketing of pricing, specifications, availability and terms. Worked in a “Focus Group”
on “Troubleshooting, Frequently Asked Questions, System Documentation, Current Systems
Configuration, Support History & Status, Service Plans, Ownership Transfers, Upgrade System and
Upgrade Operating Systems. Business Start Up - Business Plans - Goal Setting - Leadership - Marketing-
Motivational - Selling - Small Business - Success. Responsible for program, System acceptance Test and
Evaluation programs. Performance measurement creation, Risk assessments,
Received Positive. Make recommendation surrounding improving processes, efficiency and practices.
Employee-of-the-Month.

SERVICE CORPORATION INTERNATIONAL, Houston, Texas

(A provider of funeral and cemetery services). The company has operated 2,225 funeral service locations,
417 cemeteries and 183 crematoria located in eight countries. The Company also has a minority interest
equity investment in funeral and cemetery operations in the United Kingdom and Australia - Global).
HRIS MANAGER / LEAD ANALYST – HR Information Systems (Lawson ERP -HRIS)
First point of contact for all payroll reporting and analysis functions.
• Payroll lead with the acquisition of 70,000 employees. Ensured implementation of ERP payroll
system, and established tables to support deductions and taxes (BSI). Tested system to simulate a
parallel payroll. Loaded balances acquired with the EIN purchase.
• Maintained a relational database of over 70,000 employees worldwide, and provided payroll
processing and administration for approximately 900 personnel in 12 states. (Lawson HRIS)
• Identify, establish and ensure quality assurance processes including development of a testing plan,
and lead and participate in all testing and QA activities
Present recommendations for correction of issues, deviations, or problems, including
recommendation
of remedies to be applied, providing an in-depth review and description of any identified
deficiencies, related issues, and nonconformities, and a recommendation regarding acceptance, non-
acceptance, or appropriate corrective action(s).
• Develop and administer an implementation training plan. Work close with 3rd party vendor on
“Plan(s).
Larry C. Stark lstark3584@aol.com

• Work closely with “End-User” / Department Heads / Upper Management on Change-

Management on new application(s) flow of data and process
Assist in planning and establishing go-live activities including ongoing application support.
• Served as lead contact for the Company 1998, 1999, 2000, 2001 year-end process. Ensured benefit
programs processed successfully through the system, and year-end reporting processes were
accurately completed to ensure a successful close of books.
• Wrote up documentation on new Human Resources payroll laws across the USA.
• Tested and implemented new Taxes and company payroll policy.
• Interface with KRONOS payroll sub-system.
• Worked with HR technologies to develop test scenarios. Ran payroll-testing procedures to assess
outcome, and analyzed and tested systems for optimum capabilities and operations.
• Created requested ad hoc reports, as well as standard reports utilized by business unit heads and VPs
in Finance, Payroll, Benefits and Compensation.
• Managed several special payroll projects. Developed and delivered payroll training to end-users, and
assisted in the upgrade and implementation of Lawson 7.1 to 7.24. Served as Payroll Project Leader
for system testing, ensuring all necessary patches and fixes were applied to new system, and checks
would run with zero errors. Tested taxes and general ledger prior to conversion. Acted as Primary
Lead for all system modifications, such as setup of new 401K.
• Bridged communications between HR and IT Management regarding current and future interfaces
and advanced reporting solutions, with approximately 100 end-users in HR and Payroll.

LEAD ANALYST – HR Information Systems (HRIS)

• Contributed expertise in corporate-wide technologies and business procedures to year-end planning
and execution. Actively participated in five successful year-end closes.
• Installed ad hoc reports for Payroll, Benefits, and Human Resources, and maintained integrity of all
HR and payroll data. Set-up recovery back-up place for the Business.
• Served as Liaison between the IT department and functional users ensuring critical issues and
concerns were addressed and resolved in a timely and efficient manner.
• Assisted in testing and reporting of upgrades and redesigns of Lawson and other third-party software
ensuring optimum system performance and capabilities. Upgrades and conversions included: Lawson
5.0/AS400 to Lawson 7.04/UNIX conversion, Lawson 7.04 to 7.09 upgrade, and Lawson 7.09 to
7.2.3 upgrade.
• Developed garnishment procedures to eliminate backlog and penalties of child support payments.
• Make recommendation surrounding improving processes, efficiency and practices.
• Initiated cross-training procedures for backup users of the Lawson system, streamlining processes and
ensuring users not only mastered the modules, but also served as a backup for others.

Watermarc Food Management Company, Houston, Texas

MIS DIRECTOR, RESTAURANT INDUSTRY
Turn around IT professional for the follow businesses during high growth periods. Directly impacted
business improvement, cost controls, business processes, functionality and software controls.
(Multi unit operation of full-service restaurants under the names Marco's Mexican Restaurants,
The Original Pasta Co. Restaurants and Billy Blues Barbecue Bar & Grill.) Interface with
KRONOS payroll sub-system.

Steamboat Bill’s Seafood Restaurants, Lake Charles, Louisiana,

Executive Project Leader (District Management over Full Business)

Cajun’s Fabulous Fried Chicken, Mississippi/ Louisiana / Florida

Executive Director (District Management over Full Business)
Larry C. Stark lstark3584@aol.com

Domino’s Pizza, Inc.,

Mississippi / Louisiana / Alabama / New Jersey / New York / Canada / Germany
Group operations consist of management of franchise business, management of pizza delivery
stores, property management, and leasing equipment. Development of in-store Point-of-Sales systems.
Vice President –MIS: Key Contributions include:
• Successfully managed network administrators, Windows Server administrators, local and remote POS
field technicians, local and remote contractors, vendor relationships ensuring contractual obligations
were met, and managed POS deployments, upgrades, patching, and tier 3 support.
• Gathered business requirements for future POS releases as well as established network point of
presence (POP). High volume multi-customer / multi-site / multi-company retail and POS
experience.
• Network and phone system administration, business process analysis
• Installed (most current) Inventories. Dry/Perishables and chemicals. Routing and tracking sub-system
Per unit / per regional / per state / per company

EDUCATION / PROFESSIONAL DEVELOPMENT

Associate, Business Administration. Durham Business College, Austin, Texas 03/1974 – 06/1976

Completed numerous internal courses and seminars including Leadership Development, Executive
Development, Financial Management, Technical Consulting, Application Management, Project
Management, Point-of-Sale and back Office Computer Systems (controls and accounting audits) and
Systems Life Cycle.