Ms.

Jamie Irene Wiatrak

10 Salem Cove, San Rafael, CA: Ph: 415.419.5150 E-Mail: JWSisters@yahoo.com
Education: JOHN F. KENNEDY UNIVERSITY, Orinda, CA
➢ MA Organizational Development & Career Development, 1987
➢ BA Behavioral Science, 1986

SUMM ARY OF QUALIFICATIONS:

Flexible, energetic professional, with over 15 years of manager experience in very intensive
customer service industry. Demonstrated leader and motivator with precise communication
skills. Abilities include:

➢ Accounting Implementations ➢ Customer Service

➢ Project Management ➢ Financial Responsibility
➢ HR/Benefits Administration ➢ Recruiting, Hiring, Counseling

COMPUTER SKILLS:
➢ IBM PC, Windows 2000 ➢ MS Word, Excel,PowerPoint; QuickBooks,
Quicken, Adobe
➢ Executive Search Systems (Encore
- ➢ E-Mail (Outlook)
; Type 60, tables, charts
Database)
➢ Property Management Systems (Yardi; ➢ Integrated Business Software (NetSuite
-
CAM II) Database)

RELEVANT EXPERIENCE:

HOME CONSIGNM ENT CENTER, San Rafael, CA:Assistant Manager - PT May 2007 –May
2008
 Assist StoreManager in training Sales Staff. Sell
product. Conduct previews and pricing of used
furniture both at the store and in homes. Help manage store inventory and tagging of incoming
furniture. Track and resolve errors which may occur during any business day.
 Designeda Daily Sales spreadsheet on Excel showing daily inventory sold, etc, along with total
sales per day, subtotal per week and grand total per month.

SPAEQUIP,Calistoga, CA:Project Manager July 2006- January

2007
 Managed the start-up and installation of elite spas in the US and Mexico.
 Prepared equipment purchase orders, set-up warehousing, shipments, inventory and tracked
installation timelines for multimillion projects.
 Managed the spa set-up at the time of the installation.

THE JOHN STEWART COMPANY, San Francisco, CA: Property Supervisor March
2001- July 2003
Property Management Company prim arily involved in Low Incom e Housing and Housing
Development.
 Managed a combination of six low-income and tax credit housing projects to assure compliance
with HUD and federal tax credit regulations. Managed budgets according to HUD and federal tax
credit regulations.
 Hired, supervised and trained on-site managers; assisted on-site managers in the marketing and
renting of units.
 Attended and took minutes of monthly Board of Director meetings.
 Ms. Jamie Irene Wiatrak
10 Salem Cove, San Rafael, CA: Ph: 415.419.5150 E-Mail: JWSisters@yahoo.com
 Prepared property files for annual audits made by hired CPA firms.
 Took over management of new 280 unit building during Dot.Com collapse. Reorganized staffing
positions (8) and office layout. Developed and implemented policies, procedures and forms.
Organized and updated all tax credit units.
 Brought property accounting into compliance with main office accounting department; supervised
monthly rent collection, deposits, Bank reconciliation, late fees and evictions. Prepared and
implemented budgets and supervised property improvement projects.
 Supervised vendors and independent contractors. Handled all tenant problems including evictions
and related legal issues, worked directly with property owner.
 Authored and distributed written property status reports
 Supervised and reviewed effective advertising and marketing strategies and procedures for
apartment vacancy issues.

ETHOS CONSULTING , San Rafael, CA:Placem ent Facilitator October 1999 to February
2001
Executive Consulting Firm specializing in the placem ent of Upper M anagement and
Board Mem bers of high profile US corporations.
 Set up teleconferencing interviews between candidates and prospective employers.
 Tracked all incoming applications (over 300 per week); verified work history and education;
entered application into computer database; administered and scored profile testing.
 Administered all office management responsibilities; reorganized and/or archived all office and
candidate files.

ONE LEGAL,Novato, CA:Administrative & H/R M anager August 1997 to October

1999
Electronic Attorney Service specializing in one-day court document filings, research,
and service of process.
 Defined, created and implemented functional systems within the Administration and H/R
Departments of a rapidly growing company (18 Branches/51 employees and growing).
 Reviewed and brought into compliance, Employee Handbooks, Illness and Injury Prevention
Program , Workers’ Comp, etc.
 Interviewed, tested and provided new hire orientations.
 Closed out terminated employees -- prepared final check to include accrued vacation, 401(k)
reporting and COBRA.
 Managed employees’ hours worked, accrued vacation time, etc.
 Prepared and transmitted bi-weekly payroll reports and audited payroll, tracked 401(k) employee
contributions, advances/loans along with corresponding company contributions to Nationwide.
Preparer.
 Created, edited and distributed a quarterly company newsletter.
 Coordinated the opening of new branches and assisted in space planning.

TRINITY M ANAGEM ENT SERVICES , San Francisco, CA:General M anager January 1997 to
July 1997
SF family-owned property Managem ent Company, specializing in apartm ent and
com mercial leasing
.
 Oversaw management of 3000 units and a staff of 100+ employees; performed duties of facilities
manager-review and renewal of contracts, fire alarm, elevator, janitorial and maintenance;
conducted monthly management meetings.
 Ms. Jamie Irene Wiatrak
10 Salem Cove, San Rafael, CA: Ph: 415.419.5150 E-Mail: JWSisters@yahoo.com
 Performed duties of HR specialist, reviewed, analyzed jobs and wrote corresponding job
descriptions; supervised and counseled employees; developed Employee Handbooks and assured
compliance in areas of Fire Safety, Illness and Injury Prevention Programs and Employee Training.
 Managed the development and implementation of purchasing department.
 Developed and implemented policies and procedures for individual building management;
updated building files.
 Analyzed unit costs and made corresponding recommendations to streamline time and
expenditures.

THE ROBERT BUTLER COMPANY, ., INC

San Rafael, CA:P M /Company Adm inistrator1990
to 1996
Real Estate brokerage and property m anagement firm specializing in apartm ent
buildings.
 Managed Real Estate Office; managed 10 multi-family (approximately 400) units; monthly income
was approximately $500,000.
 Developed and implemented policies, procedures and forms.
 Maintained an electronic record keeping system to include monthly and year-end statements.
Handled all payroll, A/R and A/P. Reconciled rent collection and deposits.
 Hired, trained, and supervised resident managers; reviewed effective advertising and marketing
procedures for apartment vacancies.
 Supervised vendors and independent contractors.
 Handled all tenant problems including evictions and related legal problems. Communicated
directly with all property owners.
 Authored and distributed written property status reports.
 Prepared and implemented budgets and property improvement projects.

Affiliations
Appointed to San Rafael Chamber of Commerce Board of Directors
Part of John F. Kennedy University Faculty in Fields Study Program
Elected member of John F. Kennedy University’s Student Association Council
Appointed by University President to serve on the Administrative Council