Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only.

. No unauthorized copying or distribution permitted

Partner Enablement Program Service Assurance

Click for more
information

R
Enablement
Track

Sales
Foundations
WBT, 3 hr

R
O

Sales
Immersion
In-field, 1 day

Technical
Education
WBT/ILT, 3-5 days

Partner
Enabled
Sales

Accreditation
Certificate*
Sales
Shadow
Request

R
Accreditation*
and Certification*

Pre-Sales
Immersion
In-field, 2-5
days

PoC BootCamp
In-field, 1-5 Deals

Pre-Sales
Shadow
Request

Partner
Enabled
Presales

CA Fast Forward Partner Presales (Annual - 3 days)

Pre-Sales Audience

CA Partner Speedcast (Biweekly)

Sales and Pre-Sales Audience

KEY
Pre-requisite

Continuous learning

R Required

Sales Track

CA Education

Certification

O Optional

Pre-Sales Track

CA Channel Sales

Accomplishment
* Available for some solutions

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Accreditation
Certificate*

Sales Foundations Required

Solution List
R

Sales
Foundations
WBT, 3 hr

Back to Plan

Click for more

information

CA Spectrum

CA Performance Management

CA Network Flow Analysis

CA Nimsoft Monitor

CA Data Center Infrastructure Management

CA Capacity Management

CA Client Automation

CA Application Delivery Analysis

CA Unified Communications Monitor

CA Application Performance Management

CA APM Cloud Monitor

CA Service Operations Insight

CA Executive Insight

CA Enterprise Mobility Management

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

Back to List

CA Spectrum
R

Sales
Foundations
WBT, 3 hr

Back to Plan

CA Spectrum
Language

Course

Code

CA Infrastructure Management
Selling CA Infrastructure Management Overview 100

English

44IMT10100

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

Back to List

CA Performance Management
R

Sales
Foundations
WBT, 3 hr

Back to Plan

CA Performance Management
Language

Course

Code

CA Performance Management
CA IM2.0 Partner Sales and Pre Sales Fundamentals OnDemand

English

76IMT10020

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

Back to List

CA Network Flow Analysis

Back to Plan

(formerly CA NetQoS Reporter Analyzer)

R

Sales
Foundations
WBT, 3 hr

CA Network Flow Analysis

Language

Course

Code

CA Network Flow Analysis

Selling CA NetQoS ReporterAnalyzer Product Overview

English

11NQS10030

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

Back to List

CA Nimsoft Monitor
R

Sales
Foundations
WBT, 3 hr

Back to Plan

CA Nimsoft Monitor
Language

Course

Code

CA Nimsoft Monitor
CA Nimsoft Monitor Partner Sales & Pre-Sales Fundamentals

English

76NIM10010

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

CA Data Center Infrastructure Management
R

Sales
Foundations
WBT, 3 hr

Back to List

Back to Plan

CA Data Center Infrastructure Management

Course

Language

Code

CA Data Center Infrastructure Management

Selling CA Data Center Infrastructure Management Solution: 100

English

33DCI10026

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

Back to List

CA Capacity Management
R

Sales
Foundations
WBT, 3 hr

Back to Plan

CA Capacity Management
Language

Course

Code

CA Capacity Management
CA Capacity Management: Qualify Opportunity 100

English

22CCM10070

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

Back to List

CA Client Automation
R

Sales
Foundations
WBT, 3 hr

Back to Plan

CA Client Automation
Course

Language

Code

CA Client Automation
CA Client Automation Overview for Partners

English

11SPM10086

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

CA Application Delivery Analysis

Back to List

Back to Plan

(formerly CA NetQoS SuperAgent)

R

Sales
Foundations
WBT, 3 hr

CA Application Delivery Analysis

Language

Course

Code

CA Application Delivery Analysis

Selling CA NetQoS SuperAgent Product Overview

English

11NQS10040

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

Back to List

CA Unified Communications Monitor

R

Sales
Foundations
WBT, 3 hr

Back to Plan

CA Unified Communications Monitor

Course

Language

Code

CA Unified Communications Monitor

Selling CA NetQoS Unified Communications Monitor Product Overview

English

11NQS10020

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

CA Application Performance Management
R

Sales
Foundations
WBT, 3 hr

Back to List

Back to Plan

CA Application Performance Management

Course

Language

Code

CA Application Performance Management

Selling CA Application Performance Management Product

English

11APO10320

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

Back to List

CA APM Cloud Monitor

R

Sales
Foundations
WBT, 3 hr

Back to Plan

CA APM Cloud Monitor

Language

Course

Code

CA APM Cloud Monitor

Service Assurance GetSMART: What's New with CA Cloud Monitor

English

44SA010160

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

Back to List

CA Executive Insight
R

Sales
Foundations
WBT, 3 hr

Back to Plan

CA Executive Insight
Language

Course

Code

CA Executive Insight
Service Assurance GetSMART: Introducing CA Executive Insight 2.0

English

44EXI10060

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

Back to List

CA Service Operations Insight

R

Sales
Foundations
WBT, 3 hr

Back to Plan

CA Service Operations Insight

Language

Course

Code

CA Service Operations Insight

CA Service Operations Insight 3.2 Solution Overview

English

44SSA10170

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales Foundations Required

Back to List

CA Enterprise Mobility Management

R

Sales
Foundations
WBT, 3 hr

Back to Plan

CA Enterprise Mobility Management

Course

Language

Code

CA Enterprise Mobility Management

Selling CA Mobile Device Management 100

English

44MDV10010

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Courses Required

Solution List
R

Back to Plan

Technical
Education
WBT/ILT, 3-5 days
Click for more
information

CA Spectrum

CA Performance Management

CA Network Flow Analysis

CA Nimsoft Monitor

CA Data Center Infrastructure Management

CA Virtual Assurance for Infrastructure Management

CA Application Delivery Analysis

CA Unified Communications Monitor

CA Application Performance Management

CA Database Performance Manager

CA Service Operations Insight

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required

Back to List

CA Spectrum
R

Technical
Education
WBT/ILT, 3-5 days

Back to Plan

CA Spectrum
Language

Course

Code

CA Infrastructure Management
CA Spectrum Infrastructure Manager Business Value Demo

English

11SPC10070

CA Spectrum Infrastructure Manager r9.2: Foundations 200

Portuguese

44SPI20141

CA Spectrum 9.0: Optimization and Customization 300

Portuguese

02SPC30071

English

02SPC20100

CA Spectrum Infrastructure Manager r9.2: Operator 200

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required

Back to List

CA Performance Management
R

Technical
Education
WBT/ILT, 3-5 days

Back to Plan

CA Performance Management
Language

Course

Code

CA Infrastructure Management
CA Performance Management r2.0: Foundations 200

English

44IMT20081

CA Performance Management r2.0: Multi-Tenancy 300

English

02SPC30071

CA Performance Management 2.0: Self-Certification 300

English

44IMT30011

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required

Back to List

CA Network Flow Analysis

R

Technical
Education
WBT/ILT, 3-5 days

Back to Plan

CA Network Flow Analysis

Language

Course

Code

CA Infrastructure Management
CA NetQoS ReporterAnalyzer Business Value Demo
CA NetQoS ReporterAnalyzer r9.0u1: Foundations 200

English

11NQS10050

Portuguese

44NQS20041

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required

Back to List

CA Nimsoft Monitor
R

Technical
Education
WBT/ILT, 3-5 days

Back to Plan

CA Nimsoft Monitor
Language

Course

Code

CA Nimsoft Monitor
CA Nimsoft Monitor Partner Sales and Pre-Sales Demonstration

English

76NIM10020

CA Nimsoft Monitor 6: NS211

English

55NIM20061

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required

CA Data Center Infrastructure Management
R

Technical
Education
WBT/ILT, 3-5 days

Back to List

Back to Plan

CA Data Center Infrastructure Management

Course

Language

Code

CA Data Center Infrastructure Management

CA DCIM r4.0 Partner Bundle

English

33DCI2007B

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required

Back to List

CA Virtual Assurance for IM

R

Technical
Education
WBT/ILT, 3-5 days

Back to Plan

CA Virtual Assurance for Infrastructure Management

Course

Language

Code

CA Virtual Assurance for Infrastructure Management

CA Virtual Assur. for Infrastructure Mngrs. r12.5: Foundations 200

English

22VAS20011

CA Virtual Assur. for Infrastructure Mngrs r12.7: Differences 200

English

22VIM20070

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required

Back to List

CA Application Delivery Analysis

R

Technical
Education
WBT/ILT, 3-5 days

Back to Plan

CA Application Delivery Analysis

Language

Course

Code

CA Application Delivery Analysis

CA Application Delivery Analysis r9.2: Foundations 200

Portuguese

44SAO20051

CA NetQoS Performance Center r6.1: Foundations 200

Portuguese

44NQS20061

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required

Back to List

CA Unified Communication Monitor

R

Technical
Education
WBT/ILT, 3-5 days

Back to Plan

CA Unified Communications Monitor

Course

Language

Code

CA Unified Communications Monitor

CA Unified Communications Monitor r3.3: Foundations 200

English

02NQS20291

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required

CA Application Performance Management
R

Technical
Education
WBT/ILT, 3-5 days

Back to List

Back to Plan

CA Application Performance Management

Course

Language

Code

CA Application Performance Management

CA APM9 Business Value Demo

English

11APO10360

CA APM r9.1: Introduction 200

English

44APF20070

Portuguese

44APF20081

CA Introscope for Microsoft .NET 9.0: Up and Running 200 Bundle

English

09ITS2069B

CA Customer Experience Manager 5.0: Up and Running 200

English

09CEM20071

CA APM 9.1: Diagnostics and Customization 300

English

44APF30011

CA APM r9.1:
Java Foundations 200

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required

Back to List

CA Database Performance Manager

R

Technical
Education
WBT/ILT, 3-5 days

Back to Plan

CA Database Performance Manager

Course

Language

Code

CA Database Performance Management

Service Assurancer GetSMART: Insight Database Monitoring

English

44APF20280

CA Insight Database Performance Mgr for Distributed r11.3:

Integration 400

English

02INS40020

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Technical Education Required

Back to List

CA Service Operations Insight

R

Technical
Education
WBT/ILT, 3-5 days

Back to Plan

CA Service Operations Insight

Language

Course

Code

CA Service Operations Insight

Service Assurance GetSMART: CA Service Operations Insight Update

English

44SSA10060

Service Operations 3.0 Demos

English

44SSA10090

Service Operations Insight 3.0 SP3 Support Training

English

44SSA10120

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Sales / Pre-Sales / Technical Immersions

Back to Plan

Activity

Audience

Sales
Immersion
In-field, 1 day

Sales and
Pre-Sales

Strategy, how to position, differentiate against the

competition and successfully sell CA solutions.

Pre-Sales
Immersion
OST, 2 - 5 days

Pre-Sales

Technical topics as architecture, licensing, sizing, new

features, Rules of Thumb and solutions demo tour.

Technical
Immersion
In-field, 1-3 Deals

Pre-Sales

Technical events, deep dive on specific CA Solutions

modules and technical points and, hands on training.

Sales
Shadow
Request

Pre-Sales
Shadow
Request

Objective

Sales

CA consultants can go to the customers with partners

team, focusing on Sales Presentations to share
speech/knowledge.

Pre-Sales

CA consultants can go to the customers with partners

team, focusing on Pre-Sales presentations to share
speech/knowledge.

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Accreditation and Certification Required

Back to Plan

R
Accreditation
Certificate

Accreditation /
Certification

Course

Code

CA Infrastructure Management
Sales Immersion Accreditation - Infrastructure Management 2.0
Portuguese

Sales Immersion Accreditation - Infrastructure Management 2.0

Spanish

Accreditation

44IMT1023E

Accreditation

44IMT1025E

CA Datacenter Infrastructure Management

Sales Immersion Accreditation - Data Center Infrastructure
Management - Portuguese

Accreditation

33DCI1005E

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Accreditation and Certification Required

Back to Plan

R
Accreditation
Certificate

Accreditation /
Certification

Course

Code

CA Infrastructure Management
Pre-Sales Immersion Accreditation - Infrastructure Management 2.0
Portuguese

Pre-Sales Immersion Accreditation - Infrastructure Management 2.0

Spanish

Accreditation

44IMT1024E

Accreditation

44IMT1026E

CA Datacenter Infrastructure Management

Pre-Sales Immersion Accreditation - Data Center Infrastructure
Management - Portuguese

Accreditation

33DCI1006E

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Accreditation and Certification Required

Solution List

Back to Plan

Click for more

information

CA Spectrum

CA Performance Management

CA Network Flow Analysis

CA Application Delivery Analysis

CA Unified Communications Monitor

CA Application Performance Management

CA Infrastructure
Management 2.0

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Accreditation and Certification Required

Back to List

Back to Plan

R
Accreditation*
and Prometric*

Accreditation /
Certification

Course

Code

CA Infrastructure Management 2.0

Spectrum Certified Administrator Exam

Certification

CAT - 080

Spectrum Certified Professional Exam

Certification

CAT - 060

CA Performance Management r2.x Professional

Certification

CAT-440

CA NetQoS ReporterAnalyzer 9.0u1 Exam

Accreditation

44NQS2004E

CA Application Delivery Analysis

Accreditation

Application Delivery Analysis Exam

44SAO2005E

CA Unified Communications Monitor

Unified Communications Monitor Exam

Accreditation

44NQS2008E

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

Accreditation and Certification Required

Back to List

Back to Plan

R
Accreditation*
and Prometric*

Course

Accreditation /
Certification

Code

CA Application Performance Management

CA Wily Customer Experience Manager r4.x: Up and Running 200 Exam

Accreditation

09CEM2002E

APM r9.x Professional

Certification

CAT-100

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted

CA Partner Academy CSU and CA Partner Speedcast

Back to Plan

CA Partner Academy CSU (Annual - 3 days)

Activity

Objective

Partner Academy

Strategy, how to position, differentiate against the competition and

successfully sell CA solutions. Technical topics as architecture, licensing,
sizing, new features, Rules of Thumb and solutions demo tour.

Partner Speedcast (Biweekly)

Activity
Partner Speedcast

Objective
Biweekly webcasts communications about products, releases, news,
etc

Copyright 2013 CA. All rights reserved. CA confidential and proprietary information for CA or CA Partner Internal Use Only. No unauthorized copying or distribution permitted