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SB5100/SB5100E
Customer Release Notes
September 2, 2009
Platform
Release
SB5100
SB5100E
Revision #
SB5100-2.3.9.0-GA-00
SB5100E-2.3.9.0-GA-00
Date
Author
1
2
3
4
5
12/16/2005
01/31/2007
07/02/2008
07/23/2008
12/02/2008
Rich DiBenedetto
Rich DiBenedetto
Rich DiBenedetto
Rich DiBenedetto
Rich DiBenedetto
6
7
02/16/2009
09/02/2009
Rich DiBenedetto
Rich DiBenedetto
Description
Entered Customer Release Notes for SB5100(E)-2.3.3.0-SCM00
Entered Customer Release Notes for SB5100(E)-2.3.6.0-SCM00
Entered Customer Release Notes for SB5100(E)-2.3.7.0-GA-00
Entered Customer Release Notes for SB5100(E)-2.3.7.1-GA-00
Entered Customer Release Notes for SB5100(E)-2.3.7.2-GA-00
<Limited EuroDOCSIS Release>
9/9/2009
Page 1 of 5
SB5100, SB5100E
Software Versions
SB5100-2.3.9.0-GA-00
SB5100E-2.3.9.0-GA-00
Release Date
09/02/2009
Description of changes
for this release:
Fixes:
The SB5100(E) was sending a UDP Packet out to Port 65000 during boot up
with a payload of 20202020.... (cqvds00016061)
Description of changes
for this release:
SB5100-2.3.8.0-GA-00
SB5100E-2.3.8.0-GA-00
<Released 09/16/2009 for
General Availability>
Description of changes
for this release:
SB5100-2.3.7.2-GA-00
SB5100E-2.3.7.2-GA-00
<Limited Release on
12/02/2008 for Field Test
Only>
Description of changes
for this release:
SB5100-2.3.7.1-GA-00
SB5100E-2.3.7.1-GA-00
9/9/2009
Fixes:
CPE fails to respond to IP ping after DCC with init-tech 0 on Cisco vXR and
BSR 64000 CMTS. (cqvds00012006)
The SB5100(E) now enables the data path back as soon it sends the DCC-REQ,
without waiting for a DCC-ACK.
Fixes:
The SB5100 Could Get Stuck in init(o) State After Loosing its RF Signal and
Not Fully Recover Without a Power Reset. (cqvds00011799)
The failure was caused by the CM getting a T4 timeout before it completed
registration and moved to an operational state, causing the CM to initialize the
MAC only. However, in some cases, initializing the MAC is not enough to correct
the issue and a full reboot is required. Changes were made to perform a full
reboot on T4 regardless of the operational state if
cmConfigFullResetOnT4=true.
The SURFboard SB5100 Looses its Upstream Connection After a DCC, when
BPI+ is Enabled. (cqvds00010419)
Enhanced the management and processing of DSX messages.
Issue:
The expanded hacker communities have advanced their technique and now are
capable of enabling the SB5100 Factory MIB, extracting the appropriate certificates
required for BPI+, modifying/duplicatiing the CM MAC address as well as the
Page 2 of 5
Description of changes
for this release:
SB5100-2.3.7.0-GA-00
SB5100E-2.3.7.0-GA-00
<Released 01/31/2007 for
General Availability>
Fixes:
SB5100(E) Hangs at init(o) After a Change of Downstream Frequencies
(CR 8902)
The SB5100(E) will no longer get stuck at init(o) after changing Downstream
Frequencies when a large number of TLV11s exist in the CM configuration file,
exceeding the limits of the modems Flash. This fix removes the need to recover
the modem with a "Factory Reset to Defaults".
SB5100(E) Now Returns the Model Number and Model Name via sysObjectID
(CR 8658)
To enhance consistency across products the SB5100(E) will now return the
Model Number/Model Name via a sysObjectID SNMP Query.
Notes:
9/9/2009
Page 3 of 5
Fixes:
The SB5100(E) Scans Downstreams Instead of Additional Upstreams After a
DHCP Failure. (SCR2277)
The SB5100(E) will no longer immediately look for the next DS after failing DHCP
on a particular Upstream (US). Instead, it will try the next US based on the UCDs
received from the locked Downstream (DS). If no additional US channels are
present, or they also fail DHCP, then the SB5100(E) will scan for the next
available DS.
The SB5100(E) Rejects Config Files > 4K Bytes with BOOTR ver. 2150 and
2.3.3.0 code. (SCR2243)
Customers reported that after upgrading to firmware release 2.3.3.0 the
SB5100(E) would fail to load configuration files that previously worked. The
failures were noted to happen on files larger than 4K Bytes. Diagnostic modem
captures showed that the config file was rejected because of "low memory".
After an RF Issue Caused a Cable Modem Reset, the Cable Modem Was
Unable To Load the Config File Due to Low Memory. (SCR2269)
Customers reported that after a large-scale power outage, when the SB5100(E)
modems attempted to come back online, they rejected the config file (previously
loaded). Modems required a power on reset to come back online (using same
config file). Diagnostic modem captures showed that the config file was rejected
because of "low memory".
NACO LEDs Now Return to Proper State After A Failed Firmware Upgrade.
(SCR2233)
Changed the LEDs to return to the same state they were in prior to the download
being initiated.
9/9/2009
Page 4 of 5
Fixes:
The SB5100(E) Will Stay In Standby Mode After UCC. (SCR2198)
Fixed a bug that allowed the SB5100(E) to leave standby mode if a UCC was
received while in standby mode. After completing the UCC, the SB5100(E) LEDs
were as follows: Power: On, Send: On, Receive: Off, Standby: On. The Standby
LED is lit throughout the transition.
Although the Standby LED is on, the modem is no longer in Standby mode and
allows traffic to pass normally. SNMP polls also show the Standby Status as
true.
Multicast Promiscuous Mode Now Working Properly w/BPI+. (SCR2219)
When the cmCfgMulticastPromiscuous OID was set to true and the SB5100(E)
was operational using DOCSIS 1.1 with BPI+, the SB5100(E) did not pass
Multicast Packets for RIPv2 Announcements. The SB5100(E) now passes
Multicast Packets for RIPv2 Announcements without any further interaction with
the cmCfgMulticastPromiscuous OID.
Fixed Problem Where SB5100(E) Would Be Stuck in a dhcp(0) Loop.
(SCR2202 and SCR2204)
The SB5100(E) could get stuck in dhcp(o) loop due to loss of IP connectivity
when attached to the Motorola BSR 64000 CMTS. The root cause of the lockup
was a jumbo packet (2066 bytes) being sent by the CMTS to the CM. This
caused the HMAC to chain Buffer Descriptors (BD) for the Packet Descriptors
(PD), since the DMA buffer can only hold 1536 bytes. Without enhanced
chaining support, the firmware and hardware buffers get out of sync, leading to
an eventual deadlock.
Additionally, we discovered a similar problem when dealing with multiple headeronly packets, the firmware could only handle a single header-only packet.
Enhancements:
Added Ability to Change Ethernet Interface Settings. These New MIB Objects
Allow the SB5100(E) Ethernet Interface to be Configured to Support 10/100
Mbits, and Full/Half Duplex. Added These New MIB Objects to the Config MIB.
(SCR2212)
Added these new MIB objects to the config MIB:
o cmConfigEtherAutoNegotiation (READ-WRITE)
o cmConfigEtherStatsDuplex
(READ-WRITE)
o cmConfigEtherSpeed
(READ-WRITE)
o cmConfigEtherOperStatus
(READ ONLY)
When cmConfigEtherAutoNegotiation is true, cmConfigEtherStasDuplex and
cmConfigEtherSpeed are READ ONLY
9/9/2009
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