A SUMMER TRAINING REPORT ON MADURAI ARKAY ROCK

PRODUCE PRIVATE LIMITED, MADURAI.

Submitted in partial fulfillment of the requirement for the award of the degree
of Master of Business Administration
By
JUHIL SUSANNA.C
(2014MBA21)
Under the guidance of
Dr. M. Nagarenitha

DEPARTMENT OF MANAGEMENT STUDIES

Fatima College (AUTONOMOUS)

Mary Land, Madurai-625018
(College with Potential for Excellence)

JUNE - 2015

Fatima College (AUTONOMOUS)

DEPARTMENT OF MANAGEMENT STUDIES
Mary Land, Madurai-625018.

BONAFIDE CERTIFICATE

This is to certify that the project work entitled `A Summer Training Report on Madurai Arkay
Rock Produce Private Limited, Madurai`, is a bonafide record of work done by Juhil Susanna.C
(2014MBA21) submitted in partial fulfillment of the requirement for the Degree of Master of
Business Administration, 2014-2016.

Signature of the Faculty Guide

(Dr. M. Nagarenitha)

Signature of the Director

(Dr. P. Uma)

Fatima College (AUTONOMOUS)

DEPARTMENT OF MANAGEMENT STUDIES
Mary Land, Madurai-625018.
JUHIL SUSANNA. C
(Reg No: 2014MBA21)

DECLARATION

I hereby declare that the project done under the title A Summer training Report Madurai Arkay
Rock Produce (P) Ltd, Madurai submitted for the award of the degree of Master of Business
Administration is my original work and that no part of this report has been submitted fully or
partly for any other recognition earlier.

Signature of Candidate

ACKNOWLEDGEMENT

First and foremost I would like to thank God almighty whose blessings made me to complete the
training successfully.
It is a great pleasure to acknowledge my sincere thanks to Sr. Fatima Mary Kanikai, Principal,
Fatima College, Madurai for giving this great opportunity.
I express my sincere thanks to DR Sr. G. Celine Sahaya Mary, Dean Professional Courses,
Fatima College, Madurai for giving the opportunity to get practical knowledge about our
theoretical studies.
I also thank Dr. P. Uma, Director, Department of Management Studies for the successful
completion of this project work.
I am indeed greatly thankful to my faculty guide for guiding me to successfully complete the
project.
I wish to express my gratitude to all the staff members in the Department of Management Studies
for their encouragement in completing this training.
I express my deepest gratitude and special thanks to the MD of Madurai Arkay Rock Produce,
MR. Sri Ram who allowed me to carry out my summer training at their esteemed organization.
I express my deepest gratitude to the staffs at Madurai Arkay Rock Produce for helping me &
giving necessary advices and guidance during my training period.

TABLE OF CONTENTS
CHAPTERISATIO
S.NO

CONTENT

PAGE. NO

1.1

INTRODUCTION

1.2

OBJECTIVES OF STUDY

2.1

COMPANY PROFILE

2.2

FLOW CHART

10

2.3

ORGANISATION STRUCTURE

11

3.1

PURCHASE DEPARTMENT

12

3.2

PRODUCTION DEPARTMENT

15

3.3

EXIM DEPARTMENT

26

3.4

MARKETING DEPARTMENT

29

3.5

FINANCE DEPARTMENT

33

3.6

HUMAN RESOURCE DEPARTMENT

37

3.7

MAINTENANCE DEPARTMENT

43

3.8

DESIGN DEPARTMENT

46

3.9

ADMINISTRATION

47

4.1

OBSERVATION

48

4.2

SUGGESTION

49

4.3

CONCLUSION

50

CHAPTER 1

CHAPTER 2

CHAPTER 3

.
CHAPTER 4

CHAPTER 1
INTRODUCTION

1.1 INTRODUCTION
Granite is a light-colored igneous rock with grains large enough to be
visible with the unaided eye. It forms from the slow crystallization of magma
below Earths surface. Granite is composed mainly of quartz and feldspar
with minor amounts of micas, amphiboles and other minerals.

This mineral

composition usually gives granite a red, pink, gray or white color with dark
mineral grains visible throughout the rock.
Many people recognize granite because it is the most common igneous rock found at
Earth's surface and because granite is used to make many objects that we encounter in daily life.
These include counter tops, floor tiles, paving stone, curbing, stair treads, building veneer and
cemetery monuments. Granite is used all around us - especially if you live in a city.
SCULPTURE AND MEMORIALS
In some areas granite is used for gravestones and memorials. Granite is a hard stone and
requires skill to carve by hand. Until the early 18th century, in the Western world, granite could
only be carved by hand tools with generally poor results.
A key breakthrough was the invention of steam-powered cutting and dressing tools
by Alexander MacDonald of Aberdeen, inspired by seeing ancient Egyptian granite carvings. In
1832 the first polished tombstone of Aberdeen granite to be erected in an English cemetery was
installed at Kensal Green cemetery. It caused a sensation in the London monumental trade and
for some years all polished granite ordered came from MacDonalds. Working with the sculptor
William Leslie, and later Sidney Field, granite memorials became a major status symbol in
Victorian Britain. The royal sarcophagus at Frogmore was probably the pinnacle of its work, and
at 30 tons one of the largest. It was not until the 1880s that rival machinery and works could
compete with the MacDonald works.
Modern methods of carving include using computer-controlled rotary bits and sandblasting over
a rubber stencil. Leaving the letters, numbers and emblems exposed on the stone, the blaster can
create virtually any kind of artwork or epitaph.

The rock known as "black granite" is usually gabbro, which has a completely different chemical
composition
1

GRANITES IN INDIA

India is a treasure-trove of natural stones, covering a wide spectrum like Granite, Marble,
Sandstone, Slate, Quartzite etc., and spread all over the country. The quality deposits are
outstanding and Indian stones are known for their strength and vibrancy. Indian Stones confirm
to the highest International standard and provide excellent uniformity and consistency and have
been used in several well known buildings all over the world.
India is also amongst the largest producer of raw stone material and the sector is quite
developed and vibrant in the south as well as in Rajasthan and Gujarat.
The Indian Stone Industry has evolved into the production and manufacturing of blocks,
flooring slabs, structural slabs, calibrated ready to fix tiles, monuments, tomb stones, sculptures,
artifacts, cobbles, cubes, curbs, pebbles and landscape garden stones, while being the 3rd largest
exporters of the stone in the world. India is also among the largest consumer of stones and stone
products with a well established distribution network within India, the Indian Stone industry
caters well to the domestic demand and rising aspirations of the growing demand of India.
Indian Stone industry has a long history behind it. There are many century old
monuments, temples, forts as living examples of our art and architecture. To mention a few
among them are Taj Mahal, Red Fort, and Temple of Dilwara at Mount Ab
Lengthy, dangerous and expensive process is to excavate the granite from the ground, or
quarry. These quarries are often hundreds of feet deep with jagged razor sharp edges of solid
rock. Water drains into these massive holes creating a large pool at the bottom.
Different types of granite are quarried differently and in various parts of the world, but
the main process is essentially the same. High magnitude explosives are placed in drilled holes in
order to break apart the granite strategically so that it can be preserved for good use. These
immense blocks of granite are then hauled out of the quarry and sent to the manufacturing plants
where they are then cut using precision machines and diamond tipped blades. Once the granite is
quarried it is transported to the manufacturing plant.
9

GRANITES IN TAMILNADU
Tamil Nadu is a prominent place for quarrying in India because of two reasons. First, the
state has some finest deposits of granite and other natural stone. Second, it has international
seaport with excellent export infrastructure, facilitating an effective shipment for international
destinations. The most abundant natural stones in the state are:

Granite Black, Blue, White variants

The greater part of Tamil Nadu is occupied by hard crystalline rocks. The state is thus bestowed
with vast resources of granite deposits. The black granites are confined to northern districts viz.
Kancheepuram, Tiruvellore, Vellore, Dharmpuari, Krishnagiri, Salem, Erode, Perambalur,
Villupuram, Trichy and Tiruvannamalai. The multi coloured granites are spread over southern
districts and in Salem, Krishnagiri and Dharmapuri Districts.

The export of granite depends upon various factors such as uniform colour, grain size,
free from inherent defects viz. hairline cracks, joints, fractures, capacity for polishing and
recoverability of large size blocks.
The granites of Tamil Nadu have established a unique place in the world market and
realized considerable amount of foreign exchange to the country. The production of
granite has shown a steady increase.
The commercial names of granite are derived from area, colour, pattern etc. Some of the
important varieties of granite in Tamil Nadu are Kashmir white, Raw silk, Paradiso,
Colombo Jubrana, Tiger skin, Kunnam black, Thuraiyur blue, Pink multi and Madura
gold.
The mining and processing techniques of granites have improved but need further
improvement / up gradation so as to enable the Tamil Nadu granite to compete in the
International markets
3

 The Granite Conservation and Development Rules, 1999 was brought to ensure
uniformity and stability in quarry leases for granite and facilitate scientific mining with
proper planning, utilization and management of granite resources.
Granite is an important sector which provides employment opportunities to rural people
and artisans.
In order to achieve systematic economic growth in the field of granite and granite based
industries and to promote private sector participation with due regard to the conservation
of minerals, safety of labours, mines and environmental protection, the existing
procedures will be simplified to offer quick decision with optimum transparency.

1.2 OBJECTIVES

o
o
o
o

To learn the functions of various departments.

To observe the traits and role of the managers.
To know the organizations culture and its environment.
To gain practical knowledge.

CHAPTER 2
COMPANY PROFILE

2.1 COMPANY PROFILE

MADURAI ARKAY ROCK PRODUCE PRIVATE LIMITED was established as a

partnership SSI firm in September 1992 with the name ARKAY ROCK PRODUCE by the
young entrepreneurs / engineering graduates Mr.R.SriRam and Mr.R.Muthusankar to
manufacture and export Granite Monuments. The Partnership firm became a Private Limited
Company in 1997. The Company was then converted into a 100% Export Oriented Unit in 1998.
The Company is holding One Star Export House Status. Initially the firm was doing business in
the local market exporting was done through merchant exporters and then it started doing direct
export in the financial year 1993-1994.
The Company procures raw granite blocks based upon orders / requirements from various
parts of world or within our Country from states like Tamil Nadu, Kerala, Andhra Pradesh,
Karnataka and process the procured blocks into monuments and sculptures of different shapes,
sizes, thickness and exports it to different countries. The company is exporting their products to
USA, UK, Germany, Ireland, France, Australia and New Zealand. It has around 270 employees.
The manufacturing unit is located in Sholavandan Road, Nagari. The skilled and dedicated work
force and the advanced machineries with strict process planning and execution ensures in
transformation of clients requirements to a good finish and scheduled delivery of monuments.
Company established twenty years back aims at perfecting their operations to give maximum
satisfaction to their customers.

MISSION STATEMENT
Your Memories + Our Materials & workmanship = Your Memorable Monuments
we at our factory reflect your memorable memories on granite stones and our satisfaction lies in
yours. We carefully select granite materials as required by you, process them with the help of
computer drawings and templates on appropriate machines with quality consumables imported
for the purpose
6

Corporate Identification Number

Company Name

U26999TN1997PTC039345
MADURAI ARKAY ROCK PRODUCE PRIVATE
LIMITED

RoC

RoC-Chennai

Registration Number

39345

Company Category

Company limited by shares

Company Sub Category

Indian Non-Government Company

Class of Company

Private Company

Authorised Capital (in Rs.)

10,000,000

Paid up capital (in Rs.)

9,000,000

Date of Incorporation

31 October 1997

100% Export Oriented Unit

1998

Whether listed or not

Unlisted

Company Status (for eFiling)

Active

Location

4/48, Sholavandan Road, Nagari 625221,

Madurai,
Tamil Nadu,
India.

COMPANY INFORMATION:

GROUP COMPANIES:
DUNITE ROCKS PRIVATE LIMITED (100% EOU) Granite Slabs
Dunite Rocks started few years back is an associate of Madurai Arkay rock produce. Ideally
situated at Madurai amidst bustling quarries in south Tamil Nadu Dunite rocks is a granite slab
processing plant with obsession for high quality. Complementing this is the state of the art
machineries imported from Italy and skilled and trained manpower. The strategic and geographic
location ensures proximity to most quarries of India which are concentrated in the Deccan
plateau and the Tuticorin port
VIKATRAM GRANITE MINES Granite Quarry Operations
Vikatram Granite Mines export granites from their own quarries and also have processing plants
for monuments and slabs in all finishes and sizes. Their main products include Jet Black and
Visage Blue
MEMORIALS AND ROCK PRODUCE UK LTD (Pvt Company formed under UK Law)
Granite Monument Distribution
ACHIEVEMENTS

1st prize of VISVESVARAYA AWARD sponsored by MADITSSIA-AIMO for the years

1995, 1999 and 2003.

Export Award for excellence in export, increase in export in new markets and new items in
SSI sector during the year 1996 from the Department of Industry and Commerce,

Government of Tamil Nadu.

CAPEXILs Certificate of Merit for Export Performance for the years from 1997-1998 to
2012-2013.

MEMBERSHIPS

IMMA - Indian Monument Manufacturers Association.

MBNA - Monument Builders of North America.

8

DIRECTORS:

Mr.R.Sriram,B.E.,
Mrs.K.Geetha Sriram, B.E., M.Tech.

MANAGING DIRECTOR
Mr.R.SRIRAM, Managing Director of the Company is in-charge of the overall management of
the company including organizing staff, strategic planning, business planning, budgeting and
other operational needs to support the company.
Roles and Responsibilities of Managing Director

To lead and promote the welfare of the company and motivates employees for better

operation.
He Plans for the future of the company, provides better opportunities for the employees.
He Provides recommendation, develops and implements plans
He directs his subordinates.
Conduct meetings and reviews report.
Provide the updated information about the companys annual objectives and goal.
To develop new business ideas, how to have potential customers and how to increase the

organizations profit.
Maintain business relationship with customers and suppliers.
Keeps an eye on his workforce and provide facilities to his employees to retain them.

FLOW CHART

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2.2 WORK FLOW CHART:

10

ORGANIZATIONAL STRUCTURE

2.3 ORGANIZATIONAL STRUCTURE

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11

CHAPTER 3
DEPARTMENTS

PURCHASE DEPARTMENT

3.1 PURCHASE DEPARTMENT

Hierarchy:

PURCHASE

DEPARTMENT:

Purchase department works in collaboration with other departments to purchase the

required raw materials, machines, tools, and equipment etc for smooth running of business. The
main work done in purchase department includes placing orders, finding suppliers, negotiating
deals, grant contracts that ensure that the right amount of the product or service are received
when it is needed.
Personnel in Purchase Department researches sales records and inventory levels of
current stock, find foreign and domestic suppliers, and state any changes in supply or demand of
products and materials.

12

Functions of purchase department:

Analyze the requirement: The purchase department receives demand/requisition of material

from various departments. After receiving the indent from departments it examines in details
and takes action according to the need and urgency of any item.

Selection of vendor: Selection of vendor is mainly based on the timely delivery of the
required material as the company follows Just In Time inventory control. Its also based on
the proximity, price, availability of material, other services provided by the vendor.

Receive Quotation: As soon as the purchase requisition is received in the purchase division,
sources of supply will be located; quotations from prospective suppliers are obtained.

Place order: Next step is placing the order. It must contain details regarding specifications of
the material, Quantity Transport and packing charges and shipping instructions, Name and
address of the supplier, Date, time and place of delivery, Price, discount and terms of
payment, the name and address of the buyer.

Delivery: its the purchase department's responsibility to follow-up the order and takes
delivery of goods on time.

Verify invoice: the purchase department check the invoices and accordingly advise the
accounts department for clearing the payment to the parties concerned.

Inspect: On receipt of the materials from different suppliers, they are to be inspected as per
specifications indicated in the purchase order to verify their quality and quantity.

Maintain purchase records and report to top management.

13

Managers Duties and Responsibilities:

He aims to find the best merchandise at the lowest possible purchase cost. Negotiates and

executes contracts with the vendors as per requirement of quality, cost and delivery.
He manages day-to-day functioning of purchasing department.
He Reviews purchase orders to ensure adherence to quality and procedures
He ensures required stock is maintained at the workplace.
He supervises assembly process thoroughly to ensure that the material is delivered JIT
He forecasts the needs of materials and relates those to production programs and stock

required for the daily production round.

He represents purchase department in Board meetings to chart out strategies aimed at

improving overall integration of purchasing assets and accounts payable.

Manages the creation and maintenance of Equipment Bill of Materials. Without a
complete and accurate BOM, decisions regarding material planning and replenishment
are often made in an information vacuum, resulting in excess inventory levels, stockouts,

significant expediting charges and expensive downtime

Managing the shipping, handling and storage requirements on components to ensure high

quality items are received and issued to the appropriate departments.

He maintains constant touch with the regular suppliers and alternative suppliers to ensure

that the required material products remain in constant stock as required.

Supports the Product Design Group with supplier negotiations, supplier timing plans, and
cost forecasts to achieve the most cost effective component delivery.

14

PRODUCTION DEPARTMENT

3.2 PRODUCTION DEPARTMENT

Hierarchy

PRODUCTION DEPARTMENT:
Production is an intentional act of producing something in an organized manner. It is the
fabrication of a physical object through the use of men, material and equipment.
Manufacturing System:
The company follows intermittent production system where the goods are manufactured
specially to fulfill orders made by customers rather than for stock. The production system
requires high skilled operators and high investment.
Plant layout:
The company follows Functional or Process Layout where the machines and equipments
performing similar operations are grouped together in the same department.

15

Material Handling:
Material Handling refers to the movement and storage of materials effectively

with

minimum

effort, Maximum safety and in the shortest Time. The material handling equipment used by the
company is Forklift Truck. If mounted on the truck they can move the goods from one location to
another. They also use crane to load and unload goods from the container or Lorries.
Safety Measures:
To prevent accident and health hazards, the workers are provided with goggles, gloves, exhaust
fan, apron, ear plug, shoes, and first aid, mask and fire securities
Cleanliness:
To maintain cleanliness and avoid dust the firm follows a dust clearing mechanism with the use
of exhaust fans and water spraying
Water Treatment:
Water treatment plant is installed in the company to recycle the used water and again use it in the
process of production. Thats how they save water.
GRANITES USED IN PRODUCTION;
BLACK MATERIALS

Black
Black - E
Black Galaxy
Regal Black

IMPORT MATERIALS

Amadeus
Balmoral Red
Butterfly Blue
Emerald Pearl
Karin Grey
Lanhelin

GREY MATERIALS

16

Colombo Juparana
Mudugal Grey
Sadahalli Grey
Wavy Mist
Sira Grey

RED MATERIALS

Himalayan Blue Red

Indian Aurora
Indian Juparana
Lillet
Mapple Red
Paradiso
Raw Silk
Red Multi
Red Samuka
Romantica
Ruby Red
Twilight Red

GREEN MATERIALS

Classic Green
Hassan Green
Kerala Green
Kuppam Green
Mint Green
Soft Green
Star Green
Orissa Green

WHITE MATERIALS

Imperial White
Kashmir White
M.P. White
Mist White

BLUE MATERIALS

17

Lavendar Blue
Lavendar Light
Ocean Blue
Osiris
Silk Blue
Vizag Blue

YELLOW MATERIALS

Madurai Gold
Millenium Cream
T.L.Yellow
Vyara Gold
Yellow Clouds

BROWN MATERIALS

Cats Eye Brown

English Teak
Indian Mahogany
Sapphire Brown
Tan Brown

SAND STONE

Rainbow
Teakwood

18

FUNCTIONS OF PRODUCTION DEPARTMENT

19
1. Procurement of required colour of rough Granite Blocks
As per the customers order specific type, size and color of granite is chosen by the production
department and they start producing the product with the help of man and machine. Materials
movement and handling are done with the help of crane and forklift.
2. Plan Production Capacity
Production management must select the right production capacity to match the demand for
the product. This is because more or less capacity will create problems. The production manager
must plan the capacity for both short and long term's production. He must use break-even
analysis for capacity planning.
3. Production Planning
Production manager main function and responsibility is production planning. Here, the
production manager decides about the routing and scheduling.
Routing and scheduling are planned by the following mangers with the help of their
subordinates
Deputy Manager Primary Cutting
Deputy Manager Edge Cutting
Deputy Manger Polishing
Deputy Manger Quality Control
Deputy Manager Packing

And every Deputy Managers have some subordinates depends upon their work load who may
call supervisors and in-charges.

5. Production Control
20

The manager has to monitor and control the production. He has to find out whether the
actual production is done as per plans or not. He has to compare actual production with the
plans and finds out the deviations. He then takes necessary steps to correct these deviations.
6. Quality and Cost Control
Production manager also includes quality and cost control. Quality and Cost Control are
given a lot of importance in today's competitive world. Customers all over the world want
good-quality products at cheapest prices. To satisfy this demand of consumers, the
production manager must continuously improve the quality of his products. Along with this,
he must also take essential steps to reduce the cost of his products. They inspect the quality
of the product; reject the damaged or defected product for rework.
7. Inventory Control
The production manager must monitor the level of inventories. There must be neither
over stocking nor under stocking of inventories. If there is an overstocking, then the working
capital will be blocked, and the materials may be spoiled, wasted or misused. If there is an
under stocking, then production will not take place as per schedule, and deliveries will be
affected.
The company follows Just in Time Inventory Control its an inventory strategy that
companies employ to increase efficiency and decrease waste by receiving goods only as they
are needed in the production process, thereby reducing inventory costs.
Just-in-time manufacturing goes hand in hand with concepts such as Kanban, continuous
improvement and total quality management (TQM)

THE MONUMENT MANUFACTURING PROCESS

21
The granite procured by the Purchase department is ready for further monument process.
The large blocks of granite are sawn to smaller pieces by cutting machines depends upon their
sizes. This saw can be adjusted to cut in many different thicknesses.
For the monument industry the typical thicknesses are four, six, eight, ten and twelve
inches. If once these slabs are cut, they need more detailed cuts as required by designs; a
diamond wire saw is used to cut specific shapes. The granite is then separated into categories of
granite quality and purposes. Some granite is allocated for uses such as street curbing,
architectural and monumental uses.
The next stage is smoothing or polishing the stone. This process consists of buffing and
grinding the stone with large machinery and water. It requires many stages before it shows the
glossy shine that we see on many memorials. An unpolished (steeled) stone also needs to be
taken through this process in order to smooth it down, but it would not go through as many levels
of the grinding and buffing stages. The stones are then cut into the proper shape. There, they pass
under polishing heads which begin with very coarse diamond abrasives, and then move to finer
and finer grit abrasives until polished.
What many people don't know is when granite is in its natural form, it does not have the
colorful hues that one see in the finished product. Only when this step is completed are the reds,
blacks, blues etc. are visible. Then there is a final buffing, which make the piece glossy and show
its luster.
Next, they add the designs and engraving to the stones. A drawing needs to be made
beforehand of where everything will go on the stone. This is often done on computers now, but
some are still done using architectural tools. This is then approved by the customer to guarantee

accuracy. The design can then be put on the stone using sandblasters, lasers or hand carving tools
depending on the design.

Some designs are too intricate to use sandblasters and therefore must be hand-carved by
quality craftsmen. These sculptures can take many
22 man hours depending on the intricacy of the
design. For the designs that are able to be sandblasted, a rubber stencil is made of the design.
This stencil is attached to the stone using a light adhesive. The letters and design parts are peeled
off and a sandblaster is used to penetrate the stone and create the depth and shadowing of the
letters and design.
The immense and heavy product still needs to be washed, crated, transported and
delivered to the cemetery plot. Since the granite weighs hundreds and even thousands of pounds
sometimes, it must be handled using cranes and dollies. Even though it is heavy, it is also
delicate and needs to be handled with care. The monument is now ready to be installed, but
before it can be installed, a foundation must be dug and built days in advance so that the cement
is solid to eliminate sinking and tipping. This is generally done by the cemetery. It is at this point
of setting the stone when porcelain portraits and any other additional features like display cases,
vases and vigil lights may be installed.
This lengthy process starts with a raw material and ends in a beautiful work of art. It is
also a dangerous process that includes jagged rocks, deep quarries, hazardous dust and heavy
lifting.

MntuaiEgdeDyrCvPlhso
1. MAIN CUTTING

23

In this process, the raw granite block is cut into many slabs of different thickness using

diamond saw blade. A total mass is cut into lot of small slabs. The manufacturing process begins
by sawing the rough granite blocks into slabs that are 6 to 12 inches thick. This is accomplished
by utilizing diamond rotary saws with blades up to 11 feet in diameter and containing 140 or

more industrial diamond segments. These saws, using tons of water as a coolant, cut the rough
granite blocks at an average rate of 25 square feet per hour.
2. EDGE CUTTING

In this process, the irregular slabs obtained from the previous process are cut to the required

regular sizes taking into consideration of allowances and minor defects. Manual Edge Cutting

machine is the unique equipment for accurate dimension and specification, including straight and
smooth edge with flexible movement of blade. With combination structure, rotatable cutting
head, the cutting head of main drive in Manual Edge Cutting Machine can rotate 45 degrees, and

oil-immersed sealed rails, the great strength and high efficiency of the Special-Shaped Edge

Cutting Machine makes it possible to process various granite edges. The Manual Edge Cutting

Machine is compact in structure and applicable for edge trimming and chamfering of small slabs,
slab bars and thick slabs.
3. DRY CUTTING
Granite blocks after primary cutting and edge cutting then goes to Dry Cutting department. This
section takes care of drafting the final design of the products as per orders. In this process some
skilled labours takes care of the process with help of some man handling machinery.
4. CARVING
This functions subsidiary one of dry cutting, this process take care of very special designs
through carving. This is also called as sculpturing work.
The unit manufactures mainly monuments which involve numerous shapes. In making these
shapes, process of Carving is involved.

5. POLISHING

24

In this process, the sawn and carved slab is polished to obtain mirror polish by using different
grades of diamond abrasives.

a). MACHINE POLISH

In this process the slabs are polished on surfaces and sides to the based on design and
sizes of the monuments. The company had well trained employees for doing this. This is
a process semi machinery work. Each employee runs one machine for polish.

b). HAND POLISH

In this process, the intricate/inner sides of the slab, which cant be polished on a polishing
machine are polished using a hand-held machine fitted with tools.

25

EXIM DEPARTMENT

3.3 EXIM Department

As the company is mainly engaged in export business, the role of EXIM department is
vital in carrying out various activities that are crucial for its survival. The import/export manager
must be aware of the import/export laws and procedures, and their role required within the
organization, in which the role can have emphasis on any or all of the following aspects: sales,
purchasing and buying, finance, legal, administration.
Duties of EXIM Manager
Shipping activities:
The EXIM department manages the movement of products/equipment/materials in and/or out of
the country in accordance with organizational policy and procedure, and to comply with relevant
local, country and international law and process.
Prepare documents:
The necessary documents are prepared by the EXIM manager with the help of his subordinates.
Online forms are also filled for the efficient, cost-effective and lawful execution of all
import/export activities. The documents prepared by the department includes

Shipping schedules
Letter of Credit
Licenses
Declarations
Packing
Transport and safety documents

The documents must be prepared timely with error.

Secure information:
The department collects information related to changes in Government laws, policies, procedure,
tariffs, duties, Licenses etc. related to export and import, share with colleagues as appropriate,
personal knowledge of all relevant import/export law and procedures; tariffs and duties; licenses
and restrictions will help the company to sustain in the market. Maintain personal ability in, and

26

appropriate use of, all relevant ICT (Information & Communications Technology) and other
systems within the import/export function.
Foreign Exchange:
EXIM Department manages the financial and currency processes and transactions in accordance
with policy and law, and to optimize cost-effectiveness of activities.
Liaise:
Manager is the liaison link between the top management and external authorities. The
department Communicates with export and import and related authorities, and customers and
suppliers, Government, shipping authorities in all relevant territories and countries, as necessary
to ensure efficient, positive and lawful relations, support and activities.
The department Manage/liaise with stock control, warehousing and distribution activities
influenced by or reliant upon import/export activities. Manager manages all staff reporting to the
position so as to effectively recruit, train, evaluate, motivate, delegate and monitor their
activities.
The EXIM Department integrates with all departments mainly accounts, purchase and marketing
department to carry out the business activities smoothly.
Forecast:
The manager anticipate research and report on future changes in import/export laws and in
relevant local territory practices, and ensure such knowledge is factored into the planning of the
department's own strategy, resources and procedures.
Monitor, record, analyze and report on activities, trends, results and recommendations relating to
import/export activities.

Plans and Implement:

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The manager plans and implement import/export strategy and activities consistent with overall
aims and requirements of the organization. Investigate, plan and implement strategically
effective and relevant transport methods, which meet optimally the needs of the organization and
its suppliers and customers.
He Plans and manage the effective and necessary conversion of weights, sizes, values, and
quality standards interpretations between importing and exporting systems and territories.
Insurance:
Maintain effective and lawful insurance provisions relating to import/export activities.
Communication:
The department Negotiate contracts for sales/purchases and manage renew, review contracts as
required to enable effective trading, operations and customer/supplier relations.
Also manages language and communications translation issues and activities as necessary to
enable effective relations, distribution and integration of imported/exported material, product,
equipment within the supply chain of importer and exporter, (for example handling instructions,
operating manuals, etc).

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MARKETING DEPARTMENT

3.4 MARKETING DEPARTMENT

Hierarchy

MPSL oar u a i gc bc r k i ko e r t i n
igdsa n t gi gin c i na t
esg xs e c u t i v
e
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MARKETING DEPARTMENT:
Marketing is communicating the value of a product, service or brand to customers, for the
purpose of promoting or selling that product, service, or brand.
Memorials and sculptures of different designs, structure, shapes and sizes are produced
according to the customer needs.
Pricing, packing and logistics are the main activities carried out by the marketing
department.
The managing director travel oversees to find customers around the world.
The demand for the product is constant as death is inevitable.
The company follows relationship marketing by building long term mutually satisfying
relations with key parties- customers, suppliers, agents, bankers etc
They use mail communication to connect with their customers around the globe.

CUSTOMERS:
Their main customers are from UK, New Zealand, Ireland, France, Germany, Europe and USA.
COMPETITORS:
A Blue hill Granites (India) Pvt Ltd, Arkay Glen Rock Pvt. Ltd., Himalaya Granites Ltd., Selva
Stones, Wonder Granites Private Limited, SVG Exports Private Limited etc.

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30

PRODUCTS

Sculptures

the art of carving, modeling, welding, or otherwise producing figurativeor abstract works

of art in three or four dimensions.

Memorials - a statue or structure established to remind people of a person or event

PACKAGING: Once the products are ready for shipment, they are packed very carefully by
covering the bubble sheet then by wooden crates. Quality control persons also monitor the
method of packing.
LABELLING: The labels are pasted with the companys seal on the packages that contains
information about product or seller. The companys label consists of the type of granite, company
seal, serial number, recipient details.
DESIGN: Customer determines the design, size, quality, quantity, shapes and colour of the
granite required by them.

PRICE
Granite Monument industry is different from other industries. Prices are different for each and
every pieces of monument as it depends upon the design, size and colour. So they first receive
the order then the manager works price for the monuments depending upon the design, size,
colour and special works involved in the production. Both the parties confirm price before the
sculpture or memorial is produced.

PROMOTION
The company follows direct marketing where there are no Intermediaries involved in
promotional activities. The MD travels overseas to find customers and get orders.

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PHYSICAL DISTRIBUTION
The company loads the finished goods into the containers and sends it to Tuticorin Port for
shipment. It has customers from USA, UK, Germany, Ireland, France, Australia and New
Zealand. They have competitors around the world.
TARGET CUSTOMERS
Target customers of Arkay Rock Produce are who make funeral arrangements, business firms, etc
DISTRIBUTION CHANNEL
Production is for consumption. Having produced the products these need to be made available to
the final users of the product i.e. the consumers scattered in large geographical areas.. Network
or distribution channel is the process or steps undertaken by the firm, which includes the
movement of finished goods from production point to the consumption that is to the final
consumers. Since its inception Madurai Arkay Rock Produce follows the direct marketing.

LOGISTICS:
The sized blocks are carried from the suppliers place or from port through Lorries or containers.
The finished products are sent through containers to port to be shipped in case of exports.
M
C
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s
tu
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a
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e

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FINANCE DEPARTMENT

3.5 FINANCE DEPARTMENT:

Hierarchy

FAD i c en
uey n
nM t a s
eg re s

c pa o un tc
t a
n a g
r s

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35

Finance Team
Finance Team is headed by a manager who is in charge of the deputy mangers and a team of
accounts executives. The duty of accountants is to prepare spending reports, wages and expense
accounts for different departments. These executives report back to the Accounts manager so that
he may use the information to ensure that no one is using departmental funds inappropriately and
that all applicable laws are not being violated. The information will be integral when the
accounts manager submits his annual report.
Functions of Finance Managers
Finance Manager is one of the members of the top management team, and his or her role, dayby-day, is becoming more pervasive, intensive and significant in solving the complex funds
management problems.
Allocate Resources
Managers may allocate resources to each department according to their needs and
requirement to carry out smooth functioning of business activities without delay.
Reporting of Financial Transactions
Finance Managers are in charge of reporting to the government authorities and the companys
top management regarding financial activities in the company.
Finance managers prepare account statements, profit and Loss statement and balance sheet to
take crucial investment decision, to know the fair position of the company and to submit such
statements to the government. The manager must carefully prepare them and avoid errors
which could lead to fines against the business.
Finance managers compile spending reports from supervisors and others for budget review
meetings. These meetings may include monthly budget updates, quarterly meetings and
yearly reviews. Such reports are important for taking crucial decisions.

Budget preparation

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36

Finance managers are in charge of overseeing and employing company's operating expense,
which includes analyzing the spending pattern in various departments to determine the
companys worthiness to meet its financial goals. His role is important in determining the
financial needs in future. Mangers prepares monthly and yearly budget and reviews it.
Asses Risks
The Finance managers assess the risk factors involved in the transaction. The companys
financial risk management policy seeks to ensure that adequate financial resources are
available for the development of the Companys Business whilst managing its risks. The
company operates within clearly defined guidelines that are approved by the Board and the
Company Policy is not engage in the speculative transactions.
The main areas of financial risk, faced by the company are as follows:
a) Foreign Currency Risk
The company is exposed to foreign currency risk as a result of its normal trading
activities where the currency denominations differ from the local currency.
b) Credit Risk
The credit risk is controlled by monitoring procedures and by internal credit review
where credit risk is material.
c) Liquidity & Cash Flow Risks
The company ensures that there are adequate funds to meet all their obligations in a
timely and cost effective manner.
d) Interest Rate Risk
The companys interest rate exposure arises principally from borrowings. The interest
rate risk is managed through the use of fixed and floating rate financial instruments.

Other functions of Finance Team

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37

All Banking activities like Monetary Transaction and Normal Banking activities are

carried out by the finance team

In case of Long Term Expansion the Finance Department helps the organization in

arranging a Term Loan.

The creditors payments are calculated and notifications are sent to them.
The Collection from the Debtors are calculated and collected.
Duties like Central Excise, Sales & Income Tax and Insurance are calculated and paid to

the Government at the proper time and date.

Custody and safeguarding of Securities, Insurance Policies and other Valuable Papers.
Record keeping and reporting

Software used
Tally is the software used by the company to record and process all the transactions
happening in the company.

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38

HUMAN RESOURCE
DEPARTMENT

3.6 HUMAN RESOURCE DEPARTMENT

Human Resource Management is the process of recruitment, selection of employee,
providing proper orientation and induction, providing proper training and the developing skills,
assessment of employee (performance of appraisal), providing proper compensation and benefits,
motivating, maintaining proper relations with labour, maintaining employees safety, welfare and
health by complying with labour laws of concern state or country. HR executive sees to that all
the HRM activities are carried out in accordance with the government and companys policies.
He acts as a bridge between the top management and the employees. He also plays a vital role in
solving disputes and providing fair compensation to the employees.
HR POLICIES

No child Labour.
No female employees.
Local labour is mostly preferred.
Selection is based on skill, experience, educational qualification and values.
Training is given at all levels.
Promotion is on the basis of merit.
Salary is paid on 7th of every month.
Workers work on 3 Shifts.
Sunday is a Holiday.

JOB DESCRIPTION
The Human Resource Manager determines the job description for each class of work
after thorough analysis of Job. He determines the roles, responsibilities, Specification of skill,
educational qualification, and salary range of each position at work.

RECRUITMENT

37

Recruitment refers to the overall process of attracting, selecting and appointing suitable
candidates for the job in an organisation. The entire process of recruitment is monitored by
Personnel manager; his duties consist of job posting, hiring, conducting test and interviews.
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Recruitment Process:
The HR manager identifies the need for recruitment, vacancy and gets into the process of
Recruitment after MDs approval. Identifying the Vacancy in the recruitment process begins with
the receipt of requisition for recruitment from different departments.
Sources of Recruitment
The sources within the organization itself to fill a position are known as the internal
sources of recruitment. Recruitment of candidates from all the other sources is known as the
external sources of recruitment.
a) Internal sources:
Promotion: The employees are promoted from one department to another with more

benefits and greater responsibility based on efficiency and experience

Employee referrals: employees can refer their friends and relatives for some position
in their organization and the Management select suitable candidate for the job.

b) External sources:
Educational institutions: Various management institutes, engineering colleges,
medical Colleges etc. are a good source of recruitment. Well qualified executives,

engineers, can be selected by conducting test and interviews.

Labour Contractors: Machine operators are recruited through contractors who

maintain close contacts with the sources of such workers.

Unsolicited Applicants: Job seekers who send their requests for appointment against
a vacancy are appointed.

SELECTION
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Selection is the process of picking up individuals
(out of the pool of job applicants) with

requisite qualifications and competence to fill jobs in the organization. The selection process is
as follows;

Application scrutiny: The application that consists of personal, educational

information can be screened to weed out unqualified candidate for the job

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Selection test: Cognitive ability tests are conducted to assess abilities involved in
thinking (e.g., reasoning, perception, memory, verbal and mathematical ability, and

problem solving).
Interview: one to one interview is conducted by the HR manager and the department

managers to select a candidate

Reference Check: Reference checks and background checks are conducted to verify
the information provided by the candidates. Reference checks can be through formal

letters, telephone conversations.

MD Approval : If a person gets through all the above his selection decision is made

with the MDs approval

Issue the Appointment Letter: Job offer to those applicants who have crossed all the

previous hurdles. It is made by way of letter of appointment.

Joining formalities: Contract of employment is signed.
Personnel File Creation: Details about the employees are stored in the companys
database.

TRAINING
Training is given at all levels of employment. Both On the Job and Off the Job training are given
to the employees. On the Job training is given by the superiors. Off the Job training are given by
experts in the form of lectures when new technology is introduced. Induction and orientation are
the initial periods of training, wherein the employees get to know about the work culture of the
company.
MOTIVATION AND PERFORMANCE APPRAISAL
39

Motivation triggers the performance of an employee. The Personnel manager conducts sessions
and lectures that keep the employees aware about the growing competition in the market and the
need to constantly upgrade the skills of the employees.
The performance of employees is constantly monitored over a monthly or yearly basis by their
superiors. Rewards, gifts, and prizes are distributed for exceptional performances, at the time of
AYUDHA POOJA celebrations.

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SALARY AND PAYROLL NEGOTIATIONS

Payroll is prepared by the HR department that contains the list of employees and the amount of
money they are to be paid. Any issues related to salary and payroll is handled by the HR manager
in collaboration with Finance Department as he is more aware about the ability, experience, and
skills of the employee. Salary is paid to the employees on 7 th of every month. Salary is credited
to the employees bank account.
EMPLOYEE SATISFACTION AND FEEDBACK
HR manager handles important matters related to employee satisfaction and any issues that are
causing unrest among the employees. Manager tries to solve it smoothly.
HR accepts feedback from the employees and this leads to an efficient management of the
workers.
EDUCATIONAL REQUIREMENTS
A graduate level degree in labour laws, social sciences, human resources, and industrial laws is
considered for entry-level jobs in the firm. Fair amount of work experience is also considered
before hiring.

A master's degree or an MBA in this field with 3-6 years of professional

experience are eligible for senior level positions. Courses related to humanities, like public
administration, psychology, sociology, political science, and economics are also considered by
the firm. Diploma in IT, B.E, even Certificate courses in Auto CAD also accepted for CAD
Designing department. Local Labours are trained and used to operate machines.

EXIT INTERVIEW

40

The exit interview is not required by law, but the company uses it as a means of determining
reasons for losing employees. It is conducted by the HR Manager, at this time; the personnel
manager explains rights regarding issues such as health insurance, settlement of accounts. The
personnel manager also asks questions regarding working experience with the company.
EMPLOYEE BENEFITS

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I.

Security Payments
HR department monitors Employers contributions to old age, pension, survivor,
disability, health and unemployment insurance, Payments as per the Workmens
Compensation Act, accident insurance, Retirement benefits such as pension, provident
fund and gratuity payments, Contributions to health and welfare funds etc.

II.

Payments for Time not Worked

Rest Period: Normally Rest period known as Coffee break is allowed to employee to

allow them to relax.

Holidays: There will be weekly holiday i.e. Sunday as per factories Act 1948. When a
worker comes to duty even on a weekly holiday, he will be given a compensatory holiday.

Besides, certain days in the year are stipulated as paid holidays.

Sick Leave: Sick Leave is given to employees for certain number of days in a year say

15 days a year. Employees during their illness can avail such leave with full pay.
On Duty Pay: Employees may not be involved in work actually but will undergo training
for which pay will be given.

III.

Monetary Benefits
Monetary benefits such as Bonus, incentives and allowance like Food Allowances,
Overtime Allowances, Transport Allowances, and Educational Allowances are paid to
their employees.

IV.

Awards
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Awards are given at the time of AYUTHA POOJA celebration like safety awards,
Suggestion awards etc.
V.

Health Benefits
Various health benefits are provided by organizations not only to its employees but also
to their family members. The various health benefits are provided under Employee State
Insurance Act, 1948. Benefits under the Act include the following;

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VI.

Sickness Benefits.
Disablement Benefits.
Dependents Benefits.
Medical Benefits.
Welfare and Recreational Facilities

Canteen, accommodations, employee Counseling, uniform are some of the other welfare
activities provided by the company.
OTHER IMPORTANT DUTIES OF HR MANAGER

Job Posting.
Talent Management.
Office Time Management.
Payroll, Benefit and Compensation management.
Safety Policy implementation.
Statutory Activities.
Liaison with Government.
Query and grievance handling of the employees.
Participating and Discussing with Management regarding the new policies.
Monthly updating of the Leave records of all the Employees on the Biometric
System. & follow up for the Leave applications with the Employees.
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43

MAINTENANCE DEPARTMENT

3.7 MAINTENANCE DEPARTMENT

Hierarchy

MFE i l t ea t ic e n ht r t r sa e i c n , a i a c l n a cl
TEe e n E c g nh i ng ei nc e ie ar e s n r s s
MAINTENANCE DEPARTMENT

The maintenance department takes care of all machineries either electrical or mechanical.
There are two separate teams in the company to ensure smooth running of machines i.e.
Mechanical Team and Electrical Team. They carry out predictive and preventive maintenance
strategies.

Maintenance engineers Job description

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Maintenance engineers are responsible for the continuous running of equipment and
machinery. They use computerized systems to oversee routine maintenance and organize repairs.
Electrical Engineers Job Description
Electrical engineers design, develop and maintain electrical control systems and/or
components to required specifications, focusing on economy, safety, reliability, quality and
sustainability.

Objectives of Plant Maintenance

To maximize the amount of time the assets will be available for use for the purpose

for which these were procured.

To plan and schedule maintenance work so as to anticipate and prevent interruptions

in operations.
To preserve the value of assets by reducing the rate at which they deteriorate.

Functions of Maintenance department

44

They inspect the machines and equipment regularly.

They do the fitting, erection, repair, lubrication and overhaul work.
They Design maintenance strategies, procedures and methods;
Asses the capacity of machines and maintain it accordingly.
They Carry out routine scheduled maintenance work and responding to equipment faults;
They Diagnose breakdown.
Arranging specialist procurement of fixtures, fittings or components;
They safeguard and Control the maintenance tools, stores and equipment;
Maintenance costs is monitored and controlled by them.
They must be prepared to deal with emergencies, unplanned problems and repairs;
They work to Improve health and safety policies and procedures;
They must identify or design new systems that makes the work better;
47

Reading design specifications and technical drawings are done by them.

They Research suitable solutions and estimate costs and timescales.

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48

DESIGN DEPARTMENT

3.8 DESIGN DEPARTMENT:

Design department is where the product takes shapes based on the specifications
given by the customers. This department receives orders from the customer and the design is
drawn in templates with the help of AUTO CAD by engineering professionals. The customers
may prefer a catalogue model or they may send a customized detail regarding the shape, size,
design, letter design etc. once the template is done it is sent to the customers for approval. If they
get the approval they will proceed on to the next work. Some of their CAD Templates;

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49

ADMINISTRATION

3.9 ADMINISTRATION
Role of senior administration manager
Supervise and manage all day-to-day office administrative activities.
Vendor Management & Office Administration (Adequacy of Stationary / Provisions /
Refreshments / adequacy of Sub Staff) Courier & Dispatch (Inward / Outward /

Outstation) / also making record of local maintaining.

Co-ordination and maintenance of systems related to Housekeeping.
Managing vendors and keeping track of cycle of all maintenance contracts and AMCs.
Keeping records of Visiting Cards, Utility Payments, Printing of Stationary.
Maintaining record of AMC (Computers, AC, Cars, Pest Control, and Insurance) &

taking care of corporate office & Branch Office.

Update the Assets List of the company.
Handling complete Facilities and infrastructure of office and liaising with contractors and
interiors for the same.
Liaison with external agencies (police / municipalities / corporation / premise security
agencies / Premises Co-op Society) and government bodies.
Coordinate with Travel Agencies for Airlines & Railway bookings, Hotel bookings & Car
arrangements for employees & guest.
.

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51

CHAPTER 4
OBSERVATIONS, SUGGESTIONS
AND CONCLUSION

4.1 OBSERVATIONS

They carry out intermittent manufacturing system as they produce products based on

customers order and not for stock.

They machines are arranged in process layout.
JUST IN TIME, inventory control method is followed.
The plant location is suitable for cheap labour and procurement of raw materials as there

are many quarrys in and around Madurai.

The working environment is kept clean and neat, free from dust and wastes
The tools, equipments and machines are stationed in a uniform order.
Employees strictly adhere to the safety measures by wearing masks, gloves, coats,

goggles, ear plug while they work.

Preventive and predictive maintenance is carried out by the maintenance department.
Workers are on time at their workplace. Biometric system is used for attendance purpose.
Workers work on 3 shifts so the employees are not overloaded or exhausted.
Direct marketing is carried out by the company.
They use water treatment plants to recycle the used water to avoid wastage.
There is less social interaction among the employees during working hours.

4.2 SUGGESTIONS:

48

Job rotation for machine operators can be given, to relieve them from doing monotonous
job for a long time which may result in Job dissatisfaction.

54

Grievance addressal system can be implemented to make the employees feel that they are
cared by their employer.

4.3 CONCLUSION:

49

Sculpturing is an art which has been in the veins and blood of the Indian Culture from the
ancient times. Being a part of a company which belongs to monument industry is a something to
learn about as it involves lot of focus, thought process and its a continuously evolving industry
54

with the development in technology and demands. The summer training report is believed to
have portrayed the functioning of various department of Madurai Arkay Rock Produce (P) Ltd.

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