Professional Documents
Culture Documents
Overview
Session Design (20-30 min.)
Learning Objectives
Identify the attributes and
capabilities required in frontline leaders.
Discuss tools for developing
these attributes in front-line
leaders.
Demonstrate the gains from
effective use of front-line
leadership.
Part I: Introduction
6/9/04 -- 2
Part V: Conclusion
Part I: Introduction
6/9/04 -- 3
Part V: Conclusion
Part I: Introduction
6/9/04 -- 4
Part V: Conclusion
Part I: Introduction
6/9/04 -- 5
Part V: Conclusion
Part I: Introduction
6/9/04 -- 6
Part V: Conclusion
Part I: Introduction
6/9/04 -- 7
Part V: Conclusion
Part I: Introduction
6/9/04 -- 8
Part V: Conclusion
Part I: Introduction
6/9/04 -- 9
Part V: Conclusion
Part I: Introduction
6/9/04 -- 10
Part V: Conclusion
Part I: Introduction
6/9/04 -- 11
Part V: Conclusion
Hi t to H it Mi nutes
Year-End Targets
2/28
4/3
5/8
6/12
7/31
9/4
10/9
11/13 12/18
1/29
3/5
4/9
5/14
Note: This chart was on the wall in a work group meeting room (the organizations name has been masked). The reduction
in variance around 11/13 corresponds to the addition of hourly work group leaders, hourly scrap representatives and
committeepeople to the daily shift start meeting for the work group. Also, the Industry and Corporate Benchmarks are both
in Greenfield Plants with newer presses designed for quick changeover. The reduction in variance and continued
downward trend line after 11/13 provide a tangible indication of the way social systems can impact production operations.
[LFM Students] ESD.60 Lean/Six Sigma Systems, LFM, MIT
Part I: Introduction
6/9/04 -- 12
Part V: Conclusion
Concluding Comments
Lean/Six-Sigma is a knowledge driven process and therefore
depends on distributed leadership, specifically effective frontline leadership.
Front-line leaders must posses key attributes if they are to
effectively deal with the ambiguity of a lean/six sigma
implementation.
Supervisors must step in to coach front-line leaders when
necessary to guarantee success.
Part I: Introduction
6/9/04 -- 13
Part V: Conclusion
6/9/04 -- 14
Time
Topic
1-2
2-3 min
3-6
7-10 min
Key Concepts
3-5 min
Exercises/Activities
8-13
7-10 min
Disconnects
14
1-2 min
Concluding comments
Part I: Introduction
6/9/04 -- 15
Part V: Conclusion
Part I: Introduction
6/9/04 -- 16
Part V: Conclusion