Professional Documents
Culture Documents
Qn. 2 What is a contract? What test would you apply to ascertain whether an
agreement is a contract?
Ans. 2. - According to Section 2 (h) of the Indian Contracts Act, 1872, a contract is
an agreement enforceable by law made between at least two parties as per which
rights and obligations are mutually created for both parties. If the party who had
agreed to do something fails to do that, then the other party has a remedy in law.
Example: D Airlines sells a ticket on 1 January to X for the journey from Mumbai to
Bangalore on 10 January. The airline is under an obligation or duty to take X from
Mumbai to Bangalore on 10 January. In case the airline fails to fulfill its promise, X
has the right to sue the airlines for breach of contract.
Qn. 5 - Explain the nature and scope of complaints under the Consumer
Protection Act?
Ans. 5 - To provide simple, speedy and inexpensive redressal of consumer
grievances, the Act envisages three-tier quasi-judicial machinery at the district, state
and national levels.
Persons competent to file a complaint (Section 12)
Any of the following people may file a complaint under the Act: The consumer to whom such goods are sold or delivered or agreed to be sold
or delivered or such service provided or agreed to be provided.
Any recognised consumers association namely, any voluntary consumer
association registered under the Companies Act, 1956, or any other law for
the time being in force.
One or more consumers, where there are numerous consumers having the
same interest, with the permission of the District Forum, on behalf of, or for
the benefit of, all consumers so interested.
The Central or the State Government.
Place of complaint - The following are the three instances where a consumer can
lodge a complaint:
If the value of the goods or services and the compensation claimed does not
exceed Rs. 20 lakhs, then the complaint can be filed in the District
Forum within the local limits of whose jurisdiction the opposite party actually
resides or carries on business or has a branch office (Section 11).
If the value of the goods or services and compensation claimed exceeds Rs.
20 lakhs but does not exceed rupees one crore, the complaint can be filed
before the State Commission (Section 17).
If the value of goods or services and the compensation claimed exceeds Rs. 1
crore, the complaint can be filed before the National Commission (Section
21). The National Commission shall also have the jurisdiction to entertain
appeals against the orders of any State Commission (Section 21).
Procedure for filing a complaint
There is no fee for filing a complaint before any of the aforesaid bodies. The
complainants or their authorised agent can present the complaint in person. The
complaint can also be sent by post to the appropriate Forum/ Commission. The
complaint should be addressed to the President of the Forum/Commission. A
complaint should contain the following information:
Name, description and address of the complainant
Name, description and address of the opposite party or parties, as the case
may be, as far as they can be ascertained
Facts relating to complaint and when and where it arose
Documents, if any, in support of the allegations contained in the complaint
Relief that the complaint is seeking.
Admission of complaint (Section 13)
Procedure in respect of goods where the defect requires no testing or
analysis: The District Forum should send a copy of admitted complaint to the
opposite party mentioned in the complaint within 21 days of admission. He should be
instructed to provide his version of the case within 30 days or may be granted a
further extension of 15 days, at the discretion of the Forum. If the opposite party
disputes the allegations or fails to take any action, the forum can settle the disputes
as specified in the Act.
Procedure in respect of goods where the defect requires analysis or testing:
With respect to goods which need to be tested or analysed for defects, the District
Forum should obtain a sample of goods from the complainant and should take steps
to seal and authenticate the sample and send it to the appropriate laboratory for
testing or analysis. Any disputes with respect to the laboratorys findings must be
countered by written objections from the concerned party. The Forum then provides
reasonable opportunity for both the complainant and the opposite party to be heard.
Power of the district forum [Section 13(4)]
District Forum shall have the same powers as are vested in a civil court under the
Code of Civil Procedure, 1908, while trying a suit in respect of the following matters,
namely: Summoning and enforcing the attendance of any defendant or witness and
examining the witness on oath
Discovery and production of any document or other material object producible
as evidence
Reception of evidence on affidavits
Requisitioning of the concerned analysis or test from the appropriate
laboratory or from any other relevant source
Issuing any commission (i.e., warrant conferring authority) for the examination
of any witness
Any other matter that may be prescribed.
Clause 47 of Table A (Schedule I) provides that all general meetings other than
AGMs shall be called the EGMs. The legal provisions as regards such meetings are:
EGM is convened for transacting some special or urgent business that may
arise in between two AGMs, for instance, change in the objects or shift of
registered office or alteration of capital.
An EGM may be called by:
o Directors of their own accord
o Directors on requisition
o Requisitionists themselves
o The Tribunal.
Class Meetings - company has two classes of shares equity shares and
preference shares. The class meetings are held for these different classes of
shareholders, as and when their rights are affected.