(972) 279-0791 lmymyatt@yahoo.com PROFESSIONAL SUMMARY
Self-motivated, reliable, flexible, I’m eager to accept new challenges as
proved throughout my various roles in Operations, Sales, Finance, and Management. Overachiever of business and profitability goals is able to quickly build rapport with vendors, prospects and existing customers.
EXPERIENCE
Custom Floor Service, Dallas, TX 2009-Present
Project Coordinator
• Purchase materials for construction and flooring projects
• Coordinate with customers and project managers to schedule work orders • Manage warehouse inventory to ensure stock is sufficient for each project
Software Spectrum (now Insight), Plano, TX 2000-2007
Senior Contract and Program Administrator (Buyer) • Procured Volume License software and media from multiple Publishers and distributors • Proactively negotiated our cost to create, issue, and track purchase orders through payment cycle • Verified, authorized, and distributed Microsoft Select and Enterprise agreements globally • Achieved 99% accuracy rate resulting in significant rebates from Microsoft • Operations Project Liaison for IT system engineers to implement our EDI automated system • Maintained price list integrity and updated internal customer database with current vendor offerings • Consulted with global partners about new products, updates, and planned market version release dates • Answered pre-sales license and product questions • Voted Employee of the Month by my peers and approved by executives- Oct 2001 and Aug 2002 • Obtained Return Authorizations when requested and issued Credit Memos once approved
Move Solutions, Dallas, TX 1998-2000
Sales and Service Coordinator 1999-2000 • Received inbound sales calls and consistently won the most new business and repeat customers • Collected money for all my accounts and addressed any damage issues immediately • Convinced the Owner to add my new role to quote Field Sales for facilities up to 20,000 square foot • Consulted with Property Managers and customers to ensure a smooth transition into new facility • Coordinated large, ongoing projects for Outbound Account and Project Managers • Customized and streamlined our bidding process into work orders
Warehouse Manager 1998-1999
• Managed shipping and receiving all our customers new and used furniture • Consulted with customers about their storage needs in our 350,000 square foot facility • Designed and implemented an inventory control system using Microsoft Access
Sleeptronic, Dallas, TX 1997-1998
Operations Manager • Designed and completed daily truck log reports and mattress production forecasts • Doubled shipping capacity without increasing cost • Processed sales orders, purchase orders, bills of lading, invoices, and sales commissions • Determined daily performance bonus payments for 18 employees in Production • Provided friendly customer service to all ‘walk-ins’
Snell’s Jewelry, Lawton, OK 1993-1997
Assistant Manager • Sold Jewelry and marketed my quality customer service rule to repair or replace any item the same day • Performed accurate daily sales reports and flawless bank deposits • Stocked and ordered inventory using a forecasting model I created in Excel
EDUCATION
B.B.A with emphasis on management – 3.75 GPA
Cameron University, Lawton, OK, 1991-1995
• Intermediate Certified to program in Oracle, Sybase, Fortis,
Smartstream, and Windows XP. • Advance Certified to function in SAP, Acrobat, Office XP- Word, Excel, Access, Outlook, Messenger and PowerPoint