Professional Documents
Culture Documents
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This form is a tool for finding causes of process problems and developing actions for eliminating,
preventing, and minimizing future problems.
Incident Date:
Investigator:
Describe the incident. What was defect, how many, how often, etc.
2.Process Map
Do in Visio, then copy to here. Keep Visio page rectangular no more than 7.5 inches wide.
Sample
Date:
Date completed
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4. Cause/Effect Diagram
Remember Do in Visio, then copy to here. Keep Visio shape rectanular no more than 7.5 inches wide.
SAMPLE
Cloud potential
root causes
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Proposed
Solutions
Practical Methods
1
2
3
$0.00
0%
$0.00
$0.00
Effectiveness
Feasibility
Cost Benefit
Overall
Action
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Lessons Learned
Name
Business Phone
Cell Phone
Team member:
Team member:
Page 5 of 5
Assignments Page
DATES
Assigned
Due
Completed
Person
Task
Page 1
R 3 10/24/2002
FMEA For
Process Step/Input
SE
V Potential Causes
OC
C Current Controls
D
ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Page 2
R 3 10/24/2002
FMEA For
Process Step/Input
SE
V Potential Causes
OC
C Current Controls
D
ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Page 3
R 3 10/24/2002
FMEA For
Process Step/Input
SE
V Potential Causes
OC
C Current Controls
D
ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Page 4
R 3 10/24/2002
FMEA For
Process Step/Input
SE
V Potential Causes
OC
C Current Controls
D
ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Actions Recommended
Responsibility
Action Taken
SE OC D
V C ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Actions Recommended
Responsibility
Action Taken
SE OC D
V C ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Actions Recommended
Responsibility
Action Taken
SE OC D
V C ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Actions Recommended
Responsibility
Action Taken
SE OC D
V C ET RPN
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Ranking
Very high severity ranking when a potential failure mode effects safe
system operation
Without warning and/or involves noncompliance with a government regulation without
warning
10
Hazardous-
Very high severity ranking when a potential failure mode effects safe
system operation
With warning
Very High
Moderate
Low
Very Low
Fit & Finish / Squeak & Rattle item does not conform. Defect noticed
by most customers.
Minor
Fit & Finish / Squeak & Rattle item does not conform. Defect noticed
by average customers
Hazardous-
High
Very Minor
Fit & Finish / Squeak & Rattle item does not conform. Defect noticed
by discriminating customers
None
No effect
Probability of failure
Ranking
> or = 1 in 2
10
1 in 8
1 in 20
1 in 80
1 in 400
1 in 2,000
1 in 15,000
7
6
5
4
3
1 in 150,000
< or = 1 in 1,5000,000
Ranking
Absolute
Uncertainty
Process Control will not and/or cannot detect a potential cause / mechanism
and subsequent failure mode; or there is no Process Control
10
Very remote
Very Low
Very low chance Process Control will detect a potential cause / mechanism
and subsequent failure mode
Low
Low chance Process Control will detect a potential cause / mechanism and
subsequent failure mode
Moderate
Moderately High
High
High chance Process Control will detect a potential cause / mechanism and
subsequent failure mode
Very High
Very high chance Process Control will detect a potential cause / mechanism
and subsequent failure mode
Almost Certain
Remote