Manager, Product Quality Operations

The Product Quality Operations (PQO) team fights for the users. We defend Google's integrity by
combating spam, fraud and abuse of our products. It's a constant game of cat-and-mouse to stay ahead of
the bad guys and ensure that our advertisers, publishers and users have a safe and seamless experience.
We work with Engineering to define, communicate and enforce policies across nearly all of Google's
products in over 40 languages. PQO team members use their technical know-how and work across
functions to develop innovative solutions that always put the user first.

Google's brand is only as strong as our users' trust and their steadfast belief that our guiding principles are
what's best for them. Our Product Quality Operations team has the critical responsibility of protecting
Google's users by ensuring online safety by fighting web abuse and fraud across Google products like
Search, Maps, AdWords and AdSense. On this team, you're a big-picture thinker and strategic leader. You
understand the user's point of view and are passionate about using your combined technical, sales and
customer service acumen to protect our users. You work globally and cross-functionally with Google
developers and Product Managers to navigate challenging online safety situations and handle abuse and
fraud cases at Google speed (read: fast!). Help us prove that quality on the Internet trumps all.

As a Manager in Product Quality Operations, you will lead a world class team responsible for protecting
Google and it's users by fighting abuse and fraud for Search, while ensuring trust and reputation not only
for this product, but also for Google as a broader brand and company. You are a strategic leader who
possesses the ability to work globally and cross-functionally with several internal stakeholders through
effective relationship building, influence and communication skills. Demonstrated analytical thinking
through data-driven decisions, and the technical know-how, charisma, and ability to work with your team
to provide leadership to do what it takes to get things done in order to make a difference.

Responsibilities:

Play a major role in developing the fraud / abuse / spam fighting vision and strategy for your
particular workflow(s).
Partner with cross-functional stakeholders (Sales, Finance, Engineering, Product) to achieve this
vision and strategy by setting up and maintaining systems and processes that ensure a seamless
user experience.
Increase effectiveness of your specific product abuse / fraud team by identifying and
implementing opportunities for improvement through people and tools/technology.
Transform the current workflow to make more scalable, implement a model under which
efficiency & automation goals greatly exceed existing industry norms, and develop / regularly
report on department growth and performance metrics.
Work as part of a broader product quality operations management team with regards to strategy,
process improvement, people development and technology implementation.

Preferred qualifications:

8 years industry experience in one of the following areas: internet technology, online search,
eCommerce, online payments or online advertising/publishing, policy enforcement / user
trust / risk / fraud investigation / product abuse.
4 years of experience in people management. Should have good experience in leading,
mentoring, and motivating large operations teams. Excellent leadership, communication, and
interpersonal skills.
Experience working with and managing semi-technical operational teams with the expertise
to leverage technology to achieve business goals.

Excellent analytical and problem solving skills with capability to process high amount of data
to drive business strategies and decisions.
Strong process/project management, prioritization, and multi-tasking capabilities.

Application Link: Manager, Product Quality Operations, New Grad 2015 - India

Analyst, Product Quality Operations

At Google we work hard to earn our users trust every day. Gaining and retaining this trust is critically
important to Googles success. We defend Google's integrity by fighting spam, fraud and abuse, and
develop and communicate state-of-the-art product policies. The PQO team reduces risk and protects
the experience of our users and business partners in more than 40 languages and across Google's
expanding base of products. We work with a variety of teams from Engineering to Legal, Public Policy
and Sales Engineering to set policies and combat fraud and abuse in a scalable way, often with an eye
to finding industry wide solutions. PQO team members are motivated to find innovative solutions,
and use technical know-how, user insights and proactive communication to pursue the highest
possible quality and safety standards for users across Google products.
Google's brand is only as strong as our users' trust--and their steadfast belief that our guiding
principles are what's best for them. Our Product Quality Operations team has the critical responsibility
of protecting Google's users by ensuring online safety by fighting web abuse and fraud across Google
products like Search, Maps, AdWords and AdSense. On this team, you're a big-picture thinker and
strategic leader. You understand the user's point of view and are passionate about using your
combined technical, sales and customer service acumen to protect our users. You work globally and
cross-functionally with Google developers and Product Managers to navigate challenging online safety
situations and handle abuse and fraud cases at Google speed (read: fast!). Help us prove that quality
on the Internet trumps all.
As a Product Quality Analyst, you will be responsible for protecting the integrity of at least one of
Googles key products (such as Search, Maps, AdWords, AdSense, Wallet, Shopping, Social) by
investigating financial fraud, account-related abuse, questionable business practices, violations of
Googles policies, and general misuse of our products. You will be introduced to dynamic analytical
techniques and leverage custom-built technology to have a direct impact on improving the experience
of millions of Google users. You subscribe to a "user-first" philosophy and are interested in improving
Google's user experience and product integrity. You are comfortable navigating ambiguity, thrive in a
fast-paced, global, and cross-functional environment, and can effectively harness your analytical and
technical skills combined with innovative ideas to drive process improvement and tool development.
Responsibilities:

Conduct manual investigations to catch fraudsters, enforce our product policies, learn spam
patterns, and identify product vulnerabilities.
Perform complex data analyses to derive insight from our vast data stores.
Collaborate with cross-functional groups such as Engineering, Sales, and Legal to increase
automation, update policies, fix product loopholes, and provide a better online experience for
our users.
Enhance our operational workflows via process improvements and identify automation
opportunities.
Write code to design and develop front-end tools, back-end infrastructure, and automation
systems.

Minimum qualifications:

2 years of work experience in a related field.

Preferred qualifications:

Experience with fraud investigations, fraud risk management, Internet advertising, or

e-commerce
Ability to identify workflow pain points and optimize or scale processes
Solid understanding of how the Internet works economically, socially, and technically, and an
interest in innovation, technology, and Google products.
Familiarity in one or more of the following areas: Coding (C/C++, Python, Java), databases
and querying (SQL, MySQL, MapReduce, Hadoop), front-end development (HTML, JavaScript,
CSS) and statistical analysis (R, Stata, SPSS, SAS).
Strong communication skills

Application Link: Analyst, Product Quality Operations, New Grad 2014 - India

AD Review Operations, Manager

Sales Operations is the global team that makes sure Google's complex and ever-evolving business runs
smoothly. Experts in leading process improvements and consistency, team members are analytical and
strategic with a pragmatic sense of how to get things done. They develop global initiatives and set
high-level goals to improve productivity.

Working within our Advertising Operations function, you help the wider Global Advertising and Product
Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales
and support team quickly identifies and resolves customer concerns and contributes to the growth of our
programs. You continue to hone your account management and relationship-building skills, supporting
some of Google's top advertisers and agencies by providing the best possible service via phone, email, or
chat. Your responsibilities range from managing advertiser accounts, developing compelling advertising
solutions for brand advertisers, to developing scalable support solutions. You work within a diverse team
with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising
clients on the best strategy for them to achieve their desired results. Among your many attributes, you are
comfortable with a rapidly changing environment, and you have a strong desire to learn. You also boast
experience in customer service, sales, marketing, or consulting.

Google's brand is only as strong as our users' trust--and their steadfast belief that our guiding principles
are what's best for them. The Ad Review Operations(ARO) team has the critical responsibility of protecting
Googles users by ensuring compliance of any ad-funded content. We strive to maintain a healthy Ads
ecosystem, by adhering to quality standards for the companys expanding base of advertisers, publishers
and users across the globe.

As a Manager, Ads Review Operations, you will be responsible for the operational performance of the Ad
format across all languages and markets. In addition, you will be part of a global team managing smooth
24x7 operations to deliver high quality ad content across over 15 formats in more than 42 languages with
the help of our vendor partners.

Responsibilities:

Deliver on service level agreements using a team of Googlers and vendors, and find innovative
solutions to support advertisers 24x7. Manage people, performance, and global collaboration.
Manage a team of Google's highly talented and motivated support representatives and
associates.
Collaborate closely with Engineering teams in Google on new feature development and system
requirements.
Drive innovative projects that have a global impact, and provide outstanding customer support
to Google's advertisers.
Provide strategic advice and help solve issues for advertisers by working closely with
stakeholders.

Minimum qualifications:

9 years of experience in people management roles.

Preferred qualifications:

Demonstrated critical thinking experience in a consulting, management or engineering role.

Engineering work experience.
Keen interest in search and online advertising and the ability to drive customer satisfaction
and business growth through direct and/or scalable sales and support initiatives.
Excellent problem-solving and analytical skills and impeccable business judgment, and
professional distinction in thought leadership and innovation.
Strong interpersonal and relationship-building skills conducive to team development, as well
as excellent creative written and verbal communication skills.

Application Link: Manager, Ad Review Operations, New Grad 2015 - India

Manager, Sales Support

When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial,
enthusiastic and client-focused team members are the human face of Google, helping entrepreneurs
both individually and broadly build their online presence and grow their businesses. We are laser-focused
on the unique needs of small- and medium-sized businesses -- businesses that often serve an exclusively
local audience. Our teams of strategists, analysts, advisers and support specialists collaborate closely to
spot and analyze customer needs and trends. Together, we create and implement business plans broadly
for small businesses of every stripe.
Working within our Global Customer Services function, you help the wider Large Customer Services team
better serve Google's worldwide user base for our AdWords product. This fast-paced sales support team
quickly identifies and resolves customer concerns and contributes to the growth of our programs and
advertisers.

The Global Sales Support team works closely with in-market sales teams and helps build digital solutions
tailored to achieve the advertising goals of some of the largest Google customers worldwide. You work
within a diverse team with colleagues in a specific geography, sharing your advanced knowledge of Google
products and advising your clients on the best strategy for them to achieve their desired results. Among
your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and

you have a strong desire to learn. You also boast experience in customer service, sales, marketing, or
consulting.

Responsibilities:

Work closely with our Sales teams in different regions of the world to deliver as per business
goals and build a strong understanding of digital advertising ecosystem including hands on
experience on Adwords products.
Coach and groom teams overall development and identify career development opportunities for
them.
Develop and implement best practices for delivery, interaction with Sales teams and knowledge
of the clients and industry vertical, leading the team in becoming our clients trusted advisors.
Train and coach team to be an expert in building and managing campaigns and propose
marketing solutions.
Understand account plans, ensure delivery in line with account plans and client objectives and
continually identify opportunities and suggest interventions such that the Sales team is able to
deliver against client objectives and achieve set goals.
Business development for new markets and expansion scope for existing markets.

Minimum qualifications:

6 years sales delivery/ client engagement or operations experience.

4 years people management experience.
Experience in building relationships with internal and external stakeholders.

Preferred qualifications:

Experience in full cycle of problem of solving starting from defining to structure to delivery
Strong people management skills
Excellent analytical and problem-solving skills
Ability to identify business or tactical opportunities and help the team achieve success
Ability to drive increased volume quarter over quarter and exceed goals
Demonstrates diverse cultural understanding and be comfortable working with global teams

Application Link: Manager, Sales Support, New Grad 2015 - India

Manager, Service Experience:

When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial,
enthusiastic and client-focused team members are the human face of Google, helping entrepreneurs
both individually and broadly build their online presence and grow their businesses. We are laser-focused
on the unique needs of small- and medium-sized businesses -- businesses that often serve an exclusively
local audience. Our teams of strategists, analysts, advisers and support specialists collaborate closely to
spot and analyze customer needs and trends. Together, we create and implement business plans broadly
for small businesses of every stripe.

Working within the Global Customer Experience team, you help the wider Global Business Organization
better serve Googles worldwide user base for our AdWords product. You will grow, drive and coach
high-performing front line customer service managers and customer service representatives to enable us
earn the love of our customers and help them get the most out of the web. You will develop deep
understanding of our advertisers' needs and deliver measurable solutions. You will work with the Services
leadership team to set strategic objectives and run the day-to-day operations for the business. You will be

expected to help your teams deliver on ambitious targets, and roll up your sleeves to partner directly with
clients (where necessary) and partner teams within SMB (Small and Medium-sized Businesses) that drive
programs to exceed services goals. Fostering a culture of innovation and creativity is also a key
expectation in this role. You will be able to work cross-functionally with other service leaders, Products and
Engineering and Specialist teams like Billing and Policy in addition to working with centralized teams like
the business analyst team or the process excellence team.
Responsibilities:

Take responsibility for delivery of operational metrics including Customer Satisfaction, Service
Level Agreement's and devise strategies to meet quarterly goals.
Act as key contributor and part of Customer Services leadership team for India. Work with
management team to deliver cohesive and coordinated customer engagement and market
development strategies.
Develop and implement best practices for your services programs. Ensure that your team is
always up to date with the newest advertiser solutions.
Manage and grow a team of service representatives, team leads and managers, working on the
promotion and growth of Googles advertiser service and development programs.
Execute projects involving quantitative analysis, industry research and strategy development.

Minimum qualifications:

7 years of experience in managing high performing teams and working with customer service
operations for large organizations.

Preferred qualifications:

Comfortable with a rapidly-changing environment with a goal-oriented approach.

Experience in interacting with senior-level executives.
Sensitive to multiple cultures and diversity and proven ability in managing multiple projects.
Excellent written and oral communication in English. Strong interpersonal skills.

Application Link: Manager, Service Experience, New Grad 2015 - India

Product Marketing Manager:

Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology
and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how
Google's products solve the world's problems--from the everyday to the epic, from the mundane to the
monumental. And we approach marketing in a way that only Google can--changing the game, redefining
the medium, making the user the priority, and ultimately, letting the technology speak for itself.

As a Marketing manager, you are a fully dedicated business leader, shaping the future of one of our many
Google products. Whether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a
business product (AdWords, AdSense, DoubleClick, Analytics), you take part in a complete marketing
experience as you lead every facet of the product's journey. From determining positioning, naming,
competitive analysis, feature prioritization and external communications, you help shape the voice of the
product and help it grow a loyal consumer base. This means you work with a cross-functional team across
sales, corporate communications, legal, web-masters, product development, engineering and more. In this
role, you'll be involved with product marketing strategy from beginning to end.

You are a creative marketer with a strong track record of achievement and will join the Product Marketing
Team as our lead for devices marketing in India. The marketing team develops the awareness, branding,

acquisition and user education campaigns that communicate the benefits of Chrome devices to enterprise
customers.

As Product Marketer for Android One, youll work closely with product development teams to understand
the market and needs of businesses, define goals and strategy to drive growth. Youll also collaborate with
the broader Google for Work marketing team and sales teams to drive awareness and adoption. Over
time, this role may evolve to include additional device types that Google offers to businesses.

Responsibilities:

Develop and execute an end-to-end India device marketing and retail strategy to drive desire and
demand for our products resulting in online and in-store sales.
Oversee marketing to drive brand awareness/desire and footfall, including through the line
campaigns, PR, social, brand experiences, in-store events, custom in-store placements, product
launches, and seasonal promotions.
Optimize local operations, including store planning (scoping and prioritizing new stores, adapting
designs to fit individual stores, store-level installation/requirements, working with agency,
detailers, and partners on launch execution), local operations (inventory control, technical issues,
sales performance). Ensure quality of in-store deployments.
Manage field marketing programs including hiring/managing a training team, organizing training
events with local partners, and optimizing user education events schedule. Manage central retail
partner relationships, including partner management and negotiations, partner roll-out and
account management plans.
Be responsible for overall project management, including budget management, strategic planning
and roll-out plans and measurement.

Minimum qualifications:

Marketing and digital marketing experience.

Experience in the mobile and personal computing industry and with Google's products.

Preferred qualifications:

Experience in building strategic partnerships with a track record of growing a market.

Extensive experience in retail, with a consumer electronics company; in-depth knowledge
about how to turn a brand into a compelling physical experience.
Understanding of the mobile and personal computing industry and Google's position.
Ability to effectively operate in a fast-paced environment and to work on multiple projects
simultaneously in a dynamic and constantly evolving context.
Excellent project management skills, with ability to track multiple deliverables.
Excellent written and oral presentation skills, ability to effectively influence and communicate
cross-functionally with senior levels of management within Google and across external
partners

Application Link: Product Marketing Manager, New Grad 2015 - India

Agency Relationship Manager, Large Customer Sales

Our Large Customer Sales teams partner closely with many of the worlds biggest advertisers and
agencies to develop digital solutions that build strong businesses and brands. We enjoy a birds eye
view on the massive transformation occurring as advertising shifts to mobile and online platforms.

We're uniquely situated to help shape how companies grow their businesses in the digital age. We
advise clients on Google's broad range of products across search, video and mobile to help them
connect instantly and seamlessly with their audiences.
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google
advertising solution works for all. Your knowledge of online media combined with your communication
skills and analytical abilities shapes how new and existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client service, research and market analysis.
You anticipate how decisions are made, persistently explore and uncover the business needs of
Google's key clients and understand how our range of product offerings can grow their business.
Working with them, you set the vision and the strategy for how their advertising can reach thousands
of users.
As a Google Agency Relationship Manager, you'll collaborate closely with agency representatives, serve
as their ambassador within Google, evangelize new Google products and technologies throughout the
agency, identify business-development opportunities, and develop and manage strong relationships
with agency influencers and decision-makers. Your objectives are to develop and close new business,
increase existing business to maximize business growth, as part of Google's Sales team with
research, market analysis and other critical information, and be responsive to all agency needs. You'll
also collaborate with Google's Direct Sales teams to exchange knowledge regarding client needs in
specific industry sectors. Among your many attributes, you are persuasive, gregarious, a natural
leader and skilled at solving problems and explaining complex issues. You possess excellent
communication/presentation skills at the senior level as well as the ability to work closely and
constructively with all areas of the business. You're particularly adept at developing close, one-on-one
relationships.
Responsibilities:

Evangelize Google within the advertising agency community

Solidify executive relationships and drive growth with targeted agencies
Help agencies grow their client base and drive growth with customers in a relevant industry
Devise partnership-building strategies with the Agency Head
Develop best practices and benchmarking initiatives to optimize agency

Minimum qualifications:

8 years of experience with agency, media sales and business-development.

Preferred qualifications:

Experience in advertising agencies (offline and online), sales/marketing.

Established relationships and presence within the agency marketplace.
Strong knowledge of, and established relationships within, a specific region and/or the
display advertising (interactive marketing) industry and of traditional as well as
contemporary/online marketing tactics and strategy.

Link to apply: Agency Relationship Manager, New Grad 2015 - India

Business Development Manager, Large Customer Sales

Our Large Customer Sales teams partner closely with many of the worlds biggest advertisers and
agencies to develop digital solutions that build strong businesses and brands. We enjoy a birds eye
view on the massive transformation occurring as advertising shifts to mobile and online platforms.
We're uniquely situated to help shape how companies grow their businesses in the digital age. We
advise clients on Google's broad range of products across search, video and mobile to help them
connect instantly and seamlessly with their audiences.
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google
advertising solution works for all. Your knowledge of online media combined with your communication
skills and analytical abilities shapes how new and existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client service, research and market analysis.
You anticipate how decisions are made, persistently explore and uncover the business needs of
Google's key clients and understand how our range of product offerings can grow their business.
Working with them, you set the vision and the strategy for how their advertising can reach thousands
of users.
The Acquisitions team drives the acquisition of new SMB advertisers at scale for Google by partnering
with agencies, Google agency teams and SMB teams within Google. You are analytical and strategic
with a pragmatic approach to high impact delivery and with a deep understanding of SMB acquisition.
In this role, you will use your organizing and leadership skills to drive a deep understanding of our fast
changing business, identify opportunities that will translate directly to acquisitions for agencys
accelerated growth, and improve Googles and the agencys acquisitions productivity. You will play a
significant role within the Google agency team and with the agency develop acquisition solutions to
complex, ambiguous and high visibility SMB business challenges.
You will work closely with the Google agency team and the sales and marketing leaders to ensure
smooth execution and implementation of the strategic opportunities and events that will help SMB
acquisitions through the process. Additionally, you will have exposure and visibility to executives and
cross-functional leaders as you evangelize opportunities and highlight the impact of your role. You are
a well-rounded top performer who can be a key contributor. You will gain invaluable experience in this
high impact role working in a dynamic environment.
Responsibilities:

Collaborate with agencies and co-develop a work plan for SMB acquisition.
Work along with the Google SMB team for joint programs that will help the agencys SMB
goals.
Organize events with the Google SMB team/agencies for current and potential SMB clients to
understand the power of Google products and the role agencies can plan in ramping their
business.
Identify opportunities for product, program, and process improvement with a focus on driving
SMB for Google and the agency.

Minimum qualifications:

10 years of experience in business acquisition and development.

Preferred qualifications:

Experience with Google SMB team on business acquisition and/or at media/digital agencies.
Experience in Google Products and Solutions.

Experience in strategy and planning with leading media agencies (offline & online)

Link to apply: Business Development Manager, New Grad 2015 - India

Media Research Manager, Large Customer Sales

Our Large Customer Sales teams partner closely with many of the worlds biggest advertisers and
agencies to develop digital solutions that build strong businesses and brands. We enjoy a birds eye
view on the massive transformation occurring as advertising shifts to mobile and online platforms.
We're uniquely situated to help shape how companies grow their businesses in the digital age. We
advise clients on Google's broad range of products across search, video and mobile to help them
connect instantly and seamlessly with their audiences.
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google
advertising solution works for all. Your knowledge of online media combined with your communication
skills and analytical abilities shapes how new and existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client service, research and market analysis.
You anticipate how decisions are made, persistently explore and uncover the business needs of
Google's key clients and understand how our range of product offerings can grow their business.
Working with them, you set the vision and the strategy for how their advertising can reach thousands
of users.
Research Managers are seasoned professionals who will work towards developing, executing and
tracking research and analysis in order to help support advertising sales efforts. They will be focused
on equipping the research and sales organizations with data-driven insights that demonstrate the
value of Google's advertising platform. As Managers they have research management or consulting or
strategic planning experience and will be comfortable developing & implementing Googles research
vision cum strategies. They have the market research skills, analytical horsepower and business
judgment to define and prioritize qualitative and quantitative research projects.
Responsibilities:

Explore the value of Google Media Properties (Google AdWords, YouTube, Google Display
Network etc) via the execution of innovative, unique, and compelling research studies.
Partner with advertising and media agencies to design and implement advertising
effectiveness programs & ROI of digital using best-in-class research techniques.
Develop business-relevant conclusions from research databases (offline+online) and serve as
the key point of contact for internal and external stakeholders.
Assist in the definition and prioritization of Google research programs that are aimed at
improving the overall state of media research, not only for Google's properties, but how those
services connect to the rest of the online and offline media world.

Preferred qualifications:

8+ years in strategic planning at agencies or with advertisers having a deep understanding of

all researches and databases used to drive decision making
Strong customer-facing, consultative expertise
Good knowledge of how media is planned, purchased, and evaluated; & how syndicated and
proprietary research & data bases can influence this
Excellent written and verbal communication skills.

Successful track record of leadership within an organization known for advanced research and
measurement.

Application Link: Media Research Manager, New Grad 2015 - India

Process SME, Ad Review Operations
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google
advertising solution works for all. Your knowledge of online media combined with your communication
skills and analytical abilities shapes how new and existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client service, research and market analysis. You
anticipate how decisions are made, persistently explore and uncover the business needs of Google's key
clients and understand how our range of product offerings can grow their business. Working with them,
you set the vision and the strategy for how their advertising can reach thousands of users.

Google's brand is only as strong as our users' trust and their steadfast belief that our guiding principles are
what's best for them. The Ad Review Operations (ARO) team has the critical responsibility of protecting
Googles users by ensuring compliance of any ad-funded content. We strive to maintain a healthy ads
ecosystem, by adhering to quality standards for the companys expanding base of advertisers, publishers
and users across the globe. You will be part of a global team responsible for smooth 24x7 operations to
deliver high quality ad content across multiple formats in more than 42 languages with the help of our
vendor partners.

At ARO Quality Management (QM), we strive to deliver a 100% clean ad-review system to our users,
publishers and advertisers. As a Process Subject Matter Expert (SME), you will be working on driving
process changes within ARO in line with the quality management goals of ARO. The team is involved in
working on sampling and non-sampling methods to measure, analyze and manage the quality of
ad-reviews, in collaboration with product, policy, legal, vendors and ARO teams. We are also required to
investigate incidences observed in the system and drive continuous improvements.

You will be introduced to analytical techniques and will leverage technology to have a direct impact on
improving the experience of millions of Google users and advertisers. You are comfortable navigating
ambiguity, thrive in a fast-paced, global, and cross-functional environment, and can effectively harness
your analytical and/or technical skills combined with innovative ideas to drive process and system
improvements.

ARO is placed in a fast-changing environment, with change in tools, processes, introduction of new
products, languages and workflows. With every change we proactively identified and mitigated risks
before the widespread rollout. With this role you will be responsible for leading the change management
from QM team.

Responsibilities:

Run the change management and risk mitigation for QM, by closely working with teams proposing
new products, language workflows, tools or processes.
Use data driven process improvements.
Monitor and ensure process consistency across all the teams. Process quality measurement and
improvement, through sampling and non-sampling methods and suitable metrics.
Lead and participate in initiatives to innovate and implement large-scale improvements to
processes and/or systems by conducting data analyses, investigations and making

recommendations. Work with Engineering, Product and Sales teams to identify, support and build
improvements to ads review and quality support tools.
Minimum qualifications:

BA/BS degree in Computer Science, Mathematics, Statistics, Engineering or related discipline

or equivalent practical experience.
5 years of Quality Management experience in online or related industry.
Experience driving process changes at organization level in a cross-functional environment.
Experience analyzing large sets of data in spreadsheets and SQL queries to solve complex
problems.

Preferred qualifications:

PMP and/or Six Sigma Certification.

Knowledge/experience of database structures and algorithms and at least one coding and/or
scripting language.
Strong interpersonal and relationship building skills conducive to team development, as well
as excellent creative written and verbal communication skills.
Strong project management skills with flexibility, and demonstrating ability to multi-task and
prioritize effectively.
Keen interest in search and online advertising.
Analytical skills with attention to detail.

Application Link: Process SME, Quality Management, New Grad 2015 - India

Policy SME, Quality Management

When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial,
enthusiastic and client-focused team members are the human face of Google, helping entrepreneurs
both individually and broadly build their online presence and grow their businesses. We are laser-focused
on the unique needs of small- and medium-sized businesses -- businesses that often serve an exclusively
local audience. Our teams of strategists, analysts, advisers and support specialists collaborate closely to
spot and analyze customer needs and trends. Together, we create and implement business plans broadly
for small businesses of every stripe.

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google
advertising solution works for all. Your knowledge of online media combined with your communication
skills and analytical abilities shapes how new and existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client service, research and market analysis. You
anticipate how decisions are made, persistently explore and uncover the business needs of Google's key
clients and understand how our range of product offerings can grow their business. Working with them,
you set the vision and the strategy for how their advertising can reach thousands of users.

Google's brand is only as strong as our users' trust and their steadfast belief that our guiding principles are
what's best for them. The Ad Review Operations (ARO) team has the critical responsibility of protecting
Googles users by ensuring compliance of any ad-funded content. We strive to maintain a healthy ads
ecosystem, by adhering to quality standards for the companys expanding base of advertisers, publishers
and users across the globe. You will be part of a global team responsible for smooth 24x7 operations to

deliver high quality ad content across multiple formats in more than 42 languages with the help of our
vendor partners.

At ARO Quality Management, we strive to deliver a 100% clean ad-review system to our users, publishers
and advertisers. As a Policy Subject Matter Expert (SME), you will be working on driving process changes
within ARO in line with the quality management goals of ARO. The team is involved in working on
sampling and non-sampling methods to measure, analyze and manage the quality of ad-reviews, in
collaboration with product, policy, legal, vendors and ARO teams. We are also required to investigate
incidences observed in the system and drive continuous improvements.

You will be introduced to the framework of AdWords policies, leverage technology and liaise with Policy
and Legal to have a direct impact on improving the experience of millions of Google users and advertisers.
You are comfortable navigating ambiguity, thrive in a fast-paced, global, and cross-functional
environment, and can effectively harness your analytical and/or technical skills combined with innovative
ideas to drive process and system improvements.

Responsibilities:

Investigate and validate any ad-funded content running on our network by enforcing Googles
advertising policies with a mission to keep our networks clean and provide better experience for
our users.
Lead the Policy and Legal liaising for ARO, which includes project managing policy changes and
additions, triggered due to changing business environment. Develop a well-researched,
data-driven, and user-focused stance for Google that balances key user, product, and brand
considerations across a variety of policy issues and platforms (such as AdWords, AdMob, etc.).
Manage project rollout of policy changes, including providing analytical insights and operational
support for advertiser issues. Collaborate with multiple internal cross-functional stakeholders and
with relevant external industry bodies on policy related issues and projects.
Promote understanding of policies through crisp documentation and presentation to internal
executives and stakeholder teams, and to external agencies and advertisers as appropriate.
Manage ad review quality feedback to reviewers and tools, and achieve policy consult SLAs by
leveraging vendor partnerships and developing efficient workflow practices.

Minimum qualifications:

4 years of experience including 1 year of experience in online compliance domain.

Experience driving process changes at organization level in cross functional environment.
Experience analyzing large sets of data in spreadsheets and SQL queries to solve complex
problems.

Preferred qualifications:

Knowledge/experience of database structures and algorithms and at least one coding and/or
scripting language.
Strong knowledge of advertising policies of Google or any other large scale internet company.
Strong project management skills with flexibility, and demonstrating ability to multi-task and
prioritize effectively.
Strong interpersonal and relationship building skills conducive to team development, as well
as excellent creative written and verbal communication skills.
Keen interest in search and online advertising.
Analytical skills with attention to detail.

Application Link: Policy SME, Quality Management, New Grad 2015 - India

Team Lead, Ad Review Operations

Google's brand is only as strong as our users' trust--and their steadfast belief that our guiding
principles are what's best for them. The Ad Review Operations (ARO) team has the critical
responsibility of protecting Googles users by ensuring compliance of any ad-funded content. We
strive to maintain a healthy Ads ecosystem, by adhering to quality standards for the companys
expanding base of advertisers, publishers and users across the globe.
As a Team Lead, Ads Review Operations, you will oversee a team working closely with cross functional
groups to achieve business goals. You will empower your team to think strategically and nurture a
customer centric, data oriented mindset while having a keen eye for detail on operational excellence.
You have exceptional leadership skills, can lead through influencing and change management, is ready
to work side-by-side with your team, motivate and mentor team members, and have the interpersonal
ability to drive alignment across different functions and regions.
Responsibilities:

Lead and participate in initiatives to innovate and implement at scale improvements to

processes and/or systems.
Build ideas and models that can create a preemptive and predictive environment for ad
review efficiency and automation by using pattern-based workflow techniques and other
innovative strategies.
Drive impactful conversations with multiple audiences at all management levels to enhance
customer support and experience.
Identify ways to deliver a 100% clean ad-review system to our users, publishers and
advertisers by driving process changes.
Lead, mentor and guide the team to consistently improve processes and help develop tools /
methods that can increase efficiency without compromising on quality.

Minimum qualifications:

4 years of experience including 1 year of people management experience

Experience driving process changes at organization level in cross functional environment.

Preferred qualifications:

Knowledge/experience of database structures and algorithms and at least one coding and/or
scripting language.
Strong knowledge of advertising policies of Google or any other large scale internet
company.
Strong project management skills with flexibility, and demonstrating ability to multi-task
and prioritize effectively.
Strong interpersonal and relationship building skills conducive to team development, as well
as excellent creative written and verbal communication skills.
Keen interest in search and online advertising.
Analytical skills with attention to detail.

Application Link:Team Lead, Ad Review Operations, New Grad 2015 - India

Lead Strategist, Customer Experience, Ad Review Operations

When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial,
enthusiastic and client-focused team members are the human face of Google, helping entrepreneurs
both individually and broadly build their online presence and grow their businesses. We are laser-focused
on the unique needs of small- and medium-sized businesses -- businesses that often serve an exclusively
local audience. Our teams of strategists, analysts, advisers and support specialists collaborate closely to
spot and analyze customer needs and trends. Together, we create and implement business plans broadly
for small businesses of every stripe.

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google
advertising solution works for all. Your knowledge of online media combined with your communication
skills and analytical abilities shapes how new and existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client service, research and market analysis. You
anticipate how decisions are made, persistently explore and uncover the business needs of Google's key
clients and understand how our range of product offerings can grow their business. Working with them,
you set the vision and the strategy for how their advertising can reach thousands of users.

Google's brand is only as strong as our users' trust--and their steadfast belief that our guiding principles
are what's best for them. The Ad Review Operations (ARO) team has the critical responsibility of
protecting Googles users by ensuring compliance of any ad-funded content. We strive to maintain a
healthy ads ecosystem, by adhering to quality standards for the companys expanding base of advertisers,
publishers and users across the globe.

The Customer Experience (CX) wing of Ad Review Operations (ARO) works towards creating and driving a
symbiotic relationship between ARO's strategy and customers; both external and internal. As a Lead
Strategist in CX, you will be expected to build an understanding of ARO's processes and functions,
conceptualize initiatives and models to ensure alignment to customer priorities. You will essentially be the
functional lead, working with multiple levels of stakeholders to drive conversations that can help achieve
our business goals focused on customer delight. You will work on coming up with innovative strategies and
vision for the team that will open up more opportunities for our business.

Responsibilities:

Lead and manage global projects pertaining to customer support and experience.
Drive impactful conversations with multiple audiences at all management levels.
Participate at events and forums to conceptualize and implement large-scale improvements to
processes and/or systems that potentially impact customer support and experience.
Explore new avenues, work closely with cross-functional/location teams to drive synergies and
help ARO realize bigger opportunities.
Lead, mentor and guide team to consistently improve processes and deliverables.

Minimum qualifications:

4 years of relevant work experience.

Preferred qualifications:

Experience with querying, BigTable, etc. Six Sigma qualified.

Experience analyzing large sets of data in Spreadsheet and SQL.
Ability to identify complex problems and implement creative, data driven solutions.
Keen interest in search and online advertising and the ability to drive customer satisfaction
through direct and/or scalable sales and support initiatives.

Strong project management and analytical skills with flexibility, and demonstrated ability to
multi-task and prioritize effectively. Strong attention to detail.
Strong interpersonal and relationship building skills conducive to team development, as well
as excellent creative written and verbal communication skills.

Application Link:Lead Strategist, Customer Experience, New Grad 2015 - India

Lead Strategist, Scale Operations, Ad Review Operations

When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial,
enthusiastic and client-focused team members are the human face of Google, helping entrepreneurs
both individually and broadly build their online presence and grow their businesses. We are laser-focused
on the unique needs of small- and medium-sized businesses -- businesses that often serve an exclusively
local audience. Our teams of strategists, analysts, advisers and support specialists collaborate closely to
spot and analyze customer needs and trends. Together, we create and implement business plans broadly
for small businesses of every stripe.

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google
advertising solution works for all. Your knowledge of online media combined with your communication
skills and analytical abilities shapes how new and existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client service, research and market analysis. You
anticipate how decisions are made, persistently explore and uncover the business needs of Google's key
clients and understand how our range of product offerings can grow their business. Working with them,
you set the vision and the strategy for how their advertising can reach thousands of users.

Scale Operations is a function aligned towards scaling-up automation and bulk review methods in a
risk-free, technology-independent manner. We want to achieve this by not only improving the existing
tools and processes but also innovating around new tools and methods that can drive improvements. As a
Lead Strategist in the Scale Operations function, you will be expected to demonstrate strong thought
leadership, deep technical/statistical ability and critical thinking to develop these methodologies and
maintain the overall rhythm of the team and projects. You will also be the functional lead, working with
multiple levels of stakeholders to drive conversations that can help achieve the teams goals. You are
expected to come up with innovative strategies and vision for the team that will open up more
opportunities for growth.

Responsibilities:

Be the functional lead and develop innovative strategies to achieve teams goals Explore newer
avenues and open up more opportunities for the team by using pattern-based workflow
techniques and other innovative strategies to scale ads review automation and bulk techniques
Work closely with teams like Engineering to drive synergies and help the team realize more
opportunities. Develop strategies that will benefit the overall business and can be scaled to BAU
(business as usual) seamlessly.
Build ideas and models that can create a preemptive and predictive environment for ad review
efficiency and automation.
Lead, mentor and guide the team to consistently improve processes and help develop tools /
methods that can increase efficiency without compromising on quality

Minimum qualifications:

Business Analytics, Statistics, Risk, Computer Science and/or Data Base Management
experience.

Preferred qualifications:

Experience in one or more of the following languages: C, C++, Java, or Python. Basic
knowledge of web technologies (HTTP, HTML, JavaScript). Excellent thought leadership,
problem-solving, critical thinking, and analytical skills and experience in applying these in
driving high impact business solutions.
Project management experience. Demonstrated the ability to take risks, innovate, and
deliver impactful projects fast and at scale. Ability to work effectively in ambiguous and fast
changing business environment.
Strong data querying, business analytics, trend analysis skills. Basic technical skills like
coding / scripting, eg: knowledge of SQL, relational databases, and other data storage
solutions.
Ability to effectively influence and communicate cross-functionally with multiple levels of
management.

Application Link:Lead Strategist, Scale Operations, New Grad 2015 - India

Lead Product Expert, Ad Review Operations

When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial,
enthusiastic and client-focused team members are the human face of Google, helping entrepreneurs
both individually and broadly build their online presence and grow their businesses. We are laser-focused
on the unique needs of small- and medium-sized businesses -- businesses that often serve an exclusively
local audience. Our teams of strategists, analysts, advisers and support specialists collaborate closely to
spot and analyze customer needs and trends. Together, we create and implement business plans broadly
for small businesses of every stripe.

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google
advertising solution works for all. Your knowledge of online media combined with your communication
skills and analytical abilities shapes how new and existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client service, research and market analysis. You
anticipate how decisions are made, persistently explore and uncover the business needs of Google's key
clients and understand how our range of product offerings can grow their business. Working with them,
you set the vision and the strategy for how their advertising can reach thousands of users.

The Ad Review Operations (ARO) team has the critical responsibility of protecting Googles users by
ensuring compliance of any ad-funded content. We strive to maintain a healthy ads ecosystem, by
adhering to quality standards for the companys expanding base of advertisers, publishers experience and
users across the globe.

At ARO Quality Management, we strive to deliver an accurate ad-review system to our users, publishers
and advertisers. As a part of this team, you will be working on driving process changes within ARO in line
with the quality management goals of ARO. This will involve working on sampling and non-sampling
methods to measure, analyze and manage the quality of ad-reviews, in collaboration with product, vendors

and ARO teams. You will also be required to investigate incidences observed in the system and drive
continuous improvements.

You will be introduced to analytical techniques and will leverage technology to have a direct impact on
improving the experience of millions of Google users and advertisers. You are comfortable navigating
ambiguity, thrive in a fast-paced, global, and cross-functional environment, and can effectively harness
your analytical and/or technical skills combined with innovative ideas to drive process and system
improvements.

Responsibilities:

Represent the global Ad Review team and provide unified, prioritized requests to Product
Management. Partner with Product Managers, provide inputs to product vision and roadmap.
Attend core team meetings to represent stakeholders and be up-to-speed on the latest product
developments.
Lead trainer and support liaison for people using the product Coordinate internal testing,
troubleshooting of products with selected internal users. Build tools, dashboards, analysis to
move the business forward.
Communicate product launches and changes to Operations and Sales stakeholders. Be the product
expert and serve as consultants for the Operational and Sales teams.

Preferred qualifications:

Expertise in AdWords policy and ad review processes and tools.

Comfort with querying languages, scripting languages and analyzing big data sets.
Passion for products and understanding their form and functionality at a detailed level.
Demonstrated flexibility and ability to work in a fast-changing environment. Ability to speak
to both technical and business stakeholders and users and interact at all levels of an
organization.
Excellent written and oral communication skills in English.

Application Link:Lead Product Expert, New Grad 2015 - India

Lead Application Developer, Ad Review Operations

New Product Solutions is the link between Googles Product and Sales organizations. We turn product
innovations into client solutions that enable our customers to get the most out of Googles advertising
products and the web. We partner with Sales team members in building the strongest commercial
strategy, and we equip customer-facing Googlers with essential product expertise. We are fascinated by
all things digital and passionate about shaping the quickly evolving world of online advertising.

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google
advertising solution works for all. Your knowledge of online media combined with your communication
skills and analytical abilities shapes how new and existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client service, research and market analysis. You
anticipate how decisions are made, persistently explore and uncover the business needs of Google's key
clients and understand how our range of product offerings can grow their business. Working with them,
you set the vision and the strategy for how their advertising can reach thousands of users.

Google engineers don't simply build our consumer-facing products--they also work to protect the users of
those products. As an Ads Review tech developer, you will create tools and platforms to allow the review

teams to identify ways to review ads faster. You will work with Google technologies spanning large scale
data processing, clustering and data mining. If you are passionate about developing systems to have the
best ads run fast at Google scale, this is a great role for you. Your work will help maintain the reputation
of Google's ad network.

Responsibilities:

Design, build, and enhance ad review and related support tools and infrastructure across Google
ad products. Work with analyst teams to detect and automate tasks by building front-end and
back-end based solutions.
Lead a small technical team to people to solve complex problems.
Lead conversations with multiple Engineering teams on designing ideal solutions.
Work on improving real time systems for large scale data processing, machine learning and
clustering problems to identify review trends.
Work with product and engineering teams to improve Ads Review operation infrastructure.

Minimum qualifications:

Expertise in data structures and algorithms.

Experience in an object oriented programming language: Java, C++ or Python.

Preferred qualifications:

MS Degree in Computer Science or related field.

Experience in numerical analysis, algorithms and data-mining.
Knowledge of SQL, relational databases, and other data storage solutions
Experience working in Unix/Linux environments.
Fluency in multiple programming languages.
Ability to communicate technical concepts clearly and effectively.

Application Link:Lead Application Developer, New Grad 2015 - India

Manager, Application Development, Ad Review Operations

When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial,
enthusiastic and client-focused team members are the human face of Google, helping entrepreneurs
both individually and broadly build their online presence and grow their businesses. We are laser-focused
on the unique needs of small- and medium-sized businesses -- businesses that often serve an exclusively
local audience. Our teams of strategists, analysts, advisers and support specialists collaborate closely to
spot and analyze customer needs and trends. Together, we create and implement business plans broadly
for small businesses of every stripe.

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google
advertising solution works for all. Your knowledge of online media combined with your communication
skills and analytical abilities shapes how new and existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client service, research and market analysis. You
anticipate how decisions are made, persistently explore and uncover the business needs of Google's key
clients and understand how our range of product offerings can grow their business. Working with them,
you set the vision and the strategy for how their advertising can reach thousands of users.

The Ad Review Operations (ARO) team has the critical responsibility of protecting Googles users by
ensuring compliance of any ad-funded content. We strive to maintain a healthy ads ecosystem, by

adhering to quality standards for the companys expanding base of advertisers, publishers and users
across the globe. Application Development Managers have not only have the ability to provide technical
leadership to major projects, but also manage a team of developers. You not only optimize your own code
but make sure engineers are able to optimize theirs. As an Application Development Manager you manage
your project goals, contribute to product strategy and help develop your team. Operating with scale and
speed, our developers are just getting started -- and as a manager, you guide the way.

Responsibilities:

Provide leadership to a group of engineers in an innovative and fast-paced environment.

Own and drive complex technical projects from the planning stage through execution.
Manage technical projects that improve efficiency for diverse global sales, support and
compliance teams.
Figure out product strategy and design best solution to large business problems.
Work with global Engineering teams to create infrastructure that can scale for large teams.

Minimum qualifications:

9 years of relevant work experience including hands-on technical management experience.

4 years of experience in a technical lead and/or managerial capacity.

Preferred qualifications:

10 years of relevant work experience, including 6 years of industry experience.

Extensive knowledge of UNIX/Linux or other OS environments.
Demonstrated expertise in problem solving and technical innovation
Excellent coding skill in C++, Java or Python.

Application Link: Manager, Application Development, Ad Review Operations, New Grad 2015 - India

Manager, User Experience, Ad Review Operations

Sales Operations is the global team that makes sure Google's complex and ever-evolving business runs
smoothly. Experts in leading process improvements and consistency, team members are analytical and
strategic with a pragmatic sense of how to get things done. They develop global initiatives and set
high-level goals to improve productivity.

The Ad Review Operations (ARO) Advertiser and User Experience (AUX) team strives to maintain a strong
and healthy ads ecosystem, by adhering to the highest service and quality standards, for the companys
expanding base of advertisers, publishers and users across the globe. The team is responsible for
reimagining, redefining and measuring service and quality parameters, and driving continuous data-driven
improvements, so that Google ads are compliant with the policies that govern these ads. The team works
with a range of internal and external stakeholders to provide top-notch experience to Google advertisers
and users. The role involves cross functional stakeholder management, working very closely with policy,
legal, product,sales and operations teams to adequately represent and address advertiser and user
feedback, and building scaled improvements that leverage the latest technological innovations by working
with product Engineering teams.

Responsibilities:

Lead the AUX teams of Ad Review operations. Develop a vision for the teams and execute
flawlessly on the strategy.
Lead projects around User and Publisher experience, by establishing processes that enforce
Google policies on ads reviewed by both automated and manual review systems. Influence policy
changes to align with user and publisher expectations.
Lead quality initiatives for Ads Review, to make internal product or process improvements using
formal techniques, and manage quality risks in such a way that any adverse impact is mitigated
proactively.
Provide strong leadership to a talented and diverse team, including hiring the right talent,
coaching and developing teams, providing rewards and recognition, performance management
and encouraging career development.
Manage tight engagement with stakeholders in sales, support, policy, and other teams. Partner
and deliver to common goals. Make compelling presentations to a wide variety of audience
segments.

Minimum qualifications:

6 years of people management experience, including experience in managing a team of

managers.
Experience in managing quality processes and projects in software, technical support, or
services.

Preferred qualifications:

Leadership in Six Sigma projects or formal techniques in quality.

Demonstrated experience in building customer focus in organizations.
Business Analytics background.

Application Link: Manager, User Experience, Ad Review Operations, New Grad 2015 - India

Product Manager
We've helped millions of employees and organizations around the world to "go Google." As masters of cloud
computing, the Google for Work team helps small and large businesses, educational institutions and
government agencies discover the wonders of "the cloud" and work smarter. Our technical and sales teams
design and implement solutions for these organizations with custom features, security and support -- all
with Google's philosophy of innovation and ease of use in mind.

At Google, we put our users first. From innovative software products like Gmail, YouTube, Chrome,
StreetView to pioneering mobile devices like the Android, we build products that organize the world's
information and make it universally accessible to our users. The Product Management team works closely
with our engineers to guide products from conception to launch. As part of the Product Management team,
you bridge the technical and business worlds as you design services that our customers love. You'll work
with Googlers from Engineering, Sales, Marketing, and Finance, to name just a few. You have a bias
toward action and can break down complex problems into steps that drive product development at Google
speed. As a Product Manager, you will be part of shaping Google's next moonshot.

Responsibilities:

Understand and analyze user needs, and conduct research on markets and competitors.
Establish short and long term product goals and strategies.
Build and manage a product roadmap to support our goals and strategies.
Initiate and prioritize projects within engineering, track product development and develop
product launch plans.
Engage closely with the Engineering team to help determine the best technical implementation
methods and reasonable execution schedules.

Minimum qualifications:

Degree in Computer Science or a related technical field or equivalent practical experience.

Product management or product design experience.

Preferred qualifications:

4 years of product management or business systems design/analysis experience at a

consumer technology or media company.
Experience in developing Internet products and technologies.
Demonstrated experience of developing products from concept to launch.
Market knowledge of Internet-related industries.

Application Link: Product Manager, New Grad 2015 - India

Account Optimizer
When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial,
enthusiastic and client-focused team members are the human face of Google, helping entrepreneurs
both individually and broadly build their online presence and grow their businesses. We are
laser-focused on the unique needs of small- and medium-sized businesses -- businesses that often serve
an exclusively local audience. Our teams of strategists, analysts, advisers and support specialists
collaborate closely to spot and analyze customer needs and trends. Together, we create and implement
business plans broadly for small businesses of every stripe.
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google
advertising solution works for all. Your knowledge of online media combined with your communication
skills and analytical abilities shapes how new and existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client service, research and market analysis. You
anticipate how decisions are made, persistently explore and uncover the business needs of Google's key
clients and understand how our range of product offerings can grow their business. Working with them,
you set the vision and the strategy for how their advertising can reach thousands of users.
The Global Sales Support team works closely with in-market sales teams to collaboratively shape
digital solutions that drive the advertisers strategic initiatives and help Googles major advertising
clients and agencies develop digital solutions that build their businesses and brands.
You will partner closely with the Google Sales team who helps some of Google's advertisers grow their
business using Google's products (including Search, Display advertising, TV, and YouTube). You will
develop deep product knowledge of Google products and leverage these skills to provide multi-product
solution support to our in-market sales team.

Responsibilities:

Manage account growth through implementing optimization solutions: building campaigns for our
high value customers, optimizing for performance to meet advertiser objective.
Analyze query trends and create Keywords packs, bids and budget suggestions. Develop a deep
understanding of tools and gather and analyze data at account level, campaign level and industry
level.
Create reports to support or aid the optimization/incremental opportunity strategies and/or
support the team's requirements for report creation and their analysis.
Identify and size opportunities in an account, support multi-product solution pitches and help the
in-market sales team to create a growth strategy for our high potential advertisers.
Use advanced optimization techniques and work on complex optimization aligned to customers'
goals across Search, Google Search Network (GSN), Mobile and Youtube. Develop knowledge of
market and competitive environment for vertical and sub-verticals.

Preferred qualifications:

Experience in data analysis and reporting through part-time or internship roles.

1 year of relevant work experience

Application Link: Account Optimizer, New Grad 2015 - India

Account Strategist, Ad Review Operations

When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial,
enthusiastic and client-focused team members are the human face of Google, helping entrepreneurs
both individually and broadly build their online presence and grow their businesses. We are
laser-focused on the unique needs of small- and medium-sized businesses -- businesses that often serve
an exclusively local audience. Our teams of strategists, analysts, advisers and support specialists
collaborate closely to spot and analyze customer needs and trends. Together, we create and implement
business plans broadly for small businesses of every stripe.
Working within our Advertising Operations function, you help the wider Global Advertising & Product
Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced
sales and support team quickly identifies and resolves customer concerns and contributes to the growth
of our programs. You continue to hone your account management and relationship-building skills,
supporting some of Google's top advertisers and agencies by providing the best possible service via
phone, email, or chat. Your responsibilities range from managing advertiser accounts, developing
compelling advertising solutions for brand advertisers, to developing scalable support solutions. You
work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of
Google products and advising our clients on the best strategy for them to achieve their desired results.
Among your many attributes, you are a self-starter who is comfortable with a rapidly changing
environment, and you have a strong desire to learn. You also boast experience in customer service,
sales, marketing, or consulting.
The Ad Review Operations (ARO) team has the critical responsibility of protecting Googles users by
ensuring compliance of any ad-funded content. We strive to maintain a healthy ads ecosystem by adhering

to quality standards for the companys expanding base of advertisers, publishers and users across the
globe in the SMB (Small and Medium-sized Businesses) space.

Responsibilities:

Investigate and validate any ad-funded content running on our network by enforcing Googles
advertising policies. Manage and achieve ad review Service Level Agreements (SLAs) by
leveraging vendor partnerships and developing efficient workflow practices.
Lead and participate in initiatives to innovate and implement large-scale improvements to
processes and/or systems by conducting data analyses and making recommendations,
troubleshooting technical issues, and refining processes around customer support.
Manage and respond to escalations from internal and external stakeholders within designated
service levels as appropriate.
Work with Engineering and Product teams to identify, support and build improvements to ads
review and related support tools.
Collaborate with cross-functional groups such as Sales, Product and Policy by providing feedback
on systems/tools and processes, and delivering a better experience for our customers.

Preferred qualifications:

Experience analyzing large sets of data in spreadsheet and SQL.

Experience with querying, BigTable, and similar systems, with an ability to identify complex
problems and implement creative, data driven solutions.
Knowledge/experience of database structures and algorithms, and one or more coding and/or
scripting language such as Python, Java or JavaScript.
Strong project management skills with flexibility, and demonstrating ability to multi-task and
prioritize effectively.
Analytical skills with attention to detail.

Application Link: Account Strategist, Ad Review Operations, New Grad 2015 - India
Associate Product Marketing Manager
Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology
and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how
Google's products solve the world's problems--from the everyday to the epic, from the mundane to the
monumental. And we approach marketing in a way that only Google can--changing the game, redefining
the medium, making the user the priority, and ultimately, letting the technology speak for itself.

As a Marketing manager, you are a fully dedicated business leader, shaping the future of one of our many
Google products. Whether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a
business product (AdWords, AdSense, DoubleClick, Analytics), you take part in a complete marketing
experience as you lead every facet of the product's journey. From determining positioning, naming,
competitive analysis, feature prioritization and external communications, you help shape the voice of the
product and help it grow a loyal consumer base. This means you work with a cross-functional team across
sales, corporate communications, legal, webmasters, product development, engineering and more. The
role enables you to shape the product development process, organize product launches from beginning to
end and form future marketing strategy.

You are interested in marketing and technology, and are interested in helping users and businesses across
India leverage the power of the internet. You have an entrepreneurial flair, and enjoy testing and

experimenting with ways to reach and engage with users and small businesses across India, managing
projects across functions and geographies and delivering strong scalable results.

Responsibilities:

Develop the India Marketing strategy for one or more of Googles products. Support the
development of high-impact marketing campaigns to drive adoption, increase usage of these
products through online, offline and partner co-marketing campaigns.
Partner with cross-functional teams across Google to ensure the successful execution of the
marketing strategy.
Understand product, market, and media channel developments and opportunities.
Track and analyze effectiveness of campaigns, incorporate key learnings into the direction of
new marketing programs. Ensure highly effective campaign management that sets global
benchmarks for business growth and innovation.
Communicate marketing strategy to stakeholders/senior management across Google; act as a
valuable marketing partner and advocate.

Minimum qualifications:

1 year of relevant experience in an analytically-intensive role, such as management

consulting, business intelligence, or corporate strategy.

Preferred qualifications:

Experience within media and online video.

Demonstrated capability of taking self-initiative, leadership roles, breakthrough thinking and
functioning in highly dynamic environments.
A passion for technology and a good understanding of Google products.
Outstanding written and oral communication skills and strong organizational and analytical
skills.

Application Link: Associate Product Marketing Manager, New Grad 2015 - India
Product Expert, Ad Review Operations
When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial,
enthusiastic and client-focused team members are the human face of Google, helping entrepreneurs
both individually and broadly build their online presence and grow their businesses. We are laser-focused
on the unique needs of small- and medium-sized businesses -- businesses that often serve an exclusively
local audience. Our teams of strategists, analysts, advisers and support specialists collaborate closely to
spot and analyze customer needs and trends. Together, we create and implement business plans broadly
for small businesses of every stripe.

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google
advertising solution works for all. Your knowledge of online media combined with your communication
skills and analytical abilities shapes how new and existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client service, research and market analysis. You
anticipate how decisions are made, persistently explore and uncover the business needs of Google's key
clients and understand how our range of product offerings can grow their business. Working with them,
you set the vision and the strategy for how their advertising can reach thousands of users.

Google's brand is only as strong as our users' trust and their steadfast belief that our guiding principles are
what's best for them. The Ad Review Operations (ARO) team has the critical responsibility of protecting
Googles users by ensuring compliance of any ad-based content. We strive to maintain a healthy ads
ecosystem, by adhering to quality standards for the companys expanding base of advertisers, publishers
and users across the globe. From an advertiser servicing standpoint, it is imperative that we also deliver
best-in-class service levels across the millions of ads that we receive every week by driving excellence
in operational efficiency and customer centricity, making Ads Review Operations (ARO) a challenging
space to be in.

If you have great passion for understanding product and making them more elegant, the Product Solutions
team in Ads Review Operations (ARO) is the place for you! Your work will affect tools used by ads
reviewers supporting many languages and is the first touch point of millions of Google advertisers. As a
Product Expert, you need to understand ads review tools and its users, design solutions, brainstorm and
troubleshoot with Engineers/PMs and make the ads review process a seamless experience.

Responsibilities:

Represent the global Ads Review teams as a business PM to Engineering/PM teams.

Provide inputs to product vision and roadmap and launch plans (training, testing,
communications, stakeholder sign offs etc.).
Build tools, dashboards, analysis to move the business and product forward.
Be part of a global team that troubleshoots and constantly tests out issues on the product.

Minimum qualifications:

1 year of relevant experience in Business Analytics, Statistics, Computer Science (Data

Querying/ Coding/Scripting)

Preferred qualifications:

Experience in either of product management, patents system, product user design experience
studies, programming/querying/scripting languages (Python, Java, JS, SQL etc.).
Expertise in Adwords policy and ad review processes and tools.
Excellent thought leadership, problem-solving, critical thinking and experience in applying
these to drive high impact business solutions.
Demonstrated flexibility and ability to work in a fast-changing environment.
Passion for products and understanding their form and functionality at a detailed level.

Application Link: Product Expert, Ad Review Operations, New Grad 2015 - India

Operations Lead, Core Operations, Ad Review Operations:

When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial,
enthusiastic and client-focused team members are the human face of Google, helping
entrepreneurs both individually and broadly build their online presence and grow their businesses. We
are laser-focused on the unique needs of small- and medium-sized businesses -- businesses that often
serve an exclusively local audience. Our teams of strategists, analysts, advisers and support
specialists collaborate closely to spot and analyze customer needs and trends. Together, we create
and implement business plans broadly for small businesses of every stripe.

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google
advertising solution works for all. Your knowledge of online media combined with your communication
skills and analytical abilities shapes how new and existing business grow. Using your influencing and
relationship-building skills, you provide Google-caliber client service, research and market analysis.
You anticipate how decisions are made, persistently explore and uncover the business needs of
Google's key clients and understand how our range of product offerings can grow their business.
Working with them, you set the vision and the strategy for how their advertising can reach thousands
of users.

Google's brand is only as strong as our users' trust--and their steadfast belief that our guiding
principles are what's best for them. The Ad Review Operations (ARO) team has the critical
responsibility of protecting Googles users by ensuring compliance of any ad-funded content. We
strive to maintain a healthy ads ecosystem, by adhering to quality standards for the companys
expanding base of advertisers, publishers and users across the globe.

As an Operations Lead, Ad Review Operations, you will be responsible for optimizing and streamlining
the ads review operations process, by challenging existing practices and offering improvements. In
addition, you will be part of a global team managing smooth 24X7 operations to deliver high quality ad
content across over 15 formats in more than 42 languages with the help of our vendor partners.

You will also be introduced to dynamic analytical techniques and leveraging custom-built technology to
have a direct impact on improving the experience of millions of Google users and advertisers. You are
comfortable navigating ambiguity, thrive in a fast-paced, global, and cross-functional environment,
and can effectively harness your analytical and/or technical skills combined with innovative ideas to
drive process and system improvements. You work globally and cross-functionally across teams to
drive innovative solutions at scale with some or all the responsibilities mentioned below.

Responsibilities:

Establish a scalable workflow solution that caters to the dynamic nature and immense scale
of ads review work. Boost advertiser experience by constant monitoring of the ads review
operating environment, including making staffing improvements, dynamic resource
allocation and reducing turnaround times.
Improve adaptability for easier business process change management and future
technological advancements. Identify opportunities to reduce operational costs.
Lead and participate in initiatives to innovate and implement at scale improvements to
processes and/or systems.
Analyze data and trends to identify bottlenecks, improve metrics and drive overall
efficiency.
Establish industry level best practices related to workflow management in large scale
operational settings.

Minimum qualifications:

Experience managing workflows for globally distributed teams.

Preferred qualifications:

Experience with querying and analyzing large sets of data in spreadsheet and
presentation software, and SQL.
Experience and knowledge of database structures and algorithm, with experience in one
or more coding and/or scripting language (Python, Java, JavaScript).
Analytical skills with attention to detail. Ability to identify complex problems and
implement creative, data driven solutions.

Keen interest in search and online advertising. Ability to drive customer satisfaction and
business growth through direct and/or scalable sales and support initiatives. Well versed
with industry best practices/tools in workflow management.
Strong interpersonal and relationship building skills conducive to team development, as
well as excellent creative written and verbal communication skills.

Application Link: Operational Lead, Core Operations, New Grad 2015 - India