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Hotels and Resorts

AUTHORIZATIONS SCOPE

Level of
Responsibility
Hotels &
Resorts
Approval
Authorization

:
:

Property General Manager


Property Financial Controller
Jaz, Iberotel & Solymar

Chief Operating Officer

1. Unified Privileges Policy and Procedures for employees benefits to be followed by all
hotels with no exceptions.
2. Periodical bonus, end of service bonus, etc. to be approved prior to implementation by
COO.
3. Special events (Ramadan Tent, Christmas, New Years Eve, etc.). Price proposal for
rented items (tent, decorations, etc.) including event P&L to be submitted for approval
by COO before the event.
4. Contracts (maintenance, animations, entertainment, etc.) to be limited to one year only
with maximum of LE 7,000 or equivalent monthly per contract. Otherwise, prior approval
to be obtained.
5. Employment contracts (New hires, renewal of contracts, etc.) should be only for one
year and against manning guide approved by COO.
6. Casual employees should be limited as much as possible, consisting of junior staff only
with maximum salary should be LE 400 each.
7. Contracts related to IT should have prior approval from the Regional IT Manager and
Group CIO.
8. All Suppliers contracts will be signed through the Head Office, to be followed strictly by
all hotels with no exceptions. In case one hotel can locate a supplier with better deal,
then Head Office to be notified to study using this supplier.
9. Purchase order to be signed by both GM and FC, any corrections afterwards are to be
signed by both.
10. Cash purchases to be reduced to a minimum and limited to LE 1,000 maximum per item.

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Issuance: Ver. 001/2009

Hotels and Resorts


AUTHORIZATIONS SCOPE

11. All GMs having a company car are not entitled for domestic transportation allowances or
transportation expenses reimbursement. When the car is free, to be available for hotel
use (when needed) to avoid renting extra cars.
12. Loans approval to be limited to two months salary to be paid over a maximum of six
months against prior approval from COO. Special cases to be approved individually.
13. Salary increases / promotions should be COO approved at the beginning of the year and
processed accordingly, exceptions to have prior approval by the COO.
14. FF&E and SOE should have prior approval by COO.
15. Hotels are not allowed to pay foreign currency expenses in Egyptian Pounds.
16. Entertainments (special parties by GM for DHs, etc.) should be charged to 5% accrual.
17. Annual staff party should be funded by sponsorship from suppliers only, to be organized
through Central Purchasing of Head Office (breakdown of presents, special monitory
gifts, etc.) to have prior approval from COO.
18. Employee of the Month should be limited to one employee per month (from Front of the
House and Back of the House alternatively each month), Employee of the Year to be one
employee only. Amounts paid out to be limited to LE 200 for Employee of the Month and
LE 1,000 for Employee of the Year.
19. Monitory gifts given to employees with the cleanest room in staff housing to be limited
to one employee per month with a limit of LE 100 per employee.
20. Traffic tickets / fees incurred by drivers (cars, busses, etc.) to be charged to the
employee directly not to the hotel.
21. No employee is allowed to affect any purchase from suppliers against personal CL. Hotel
will not pay on behalf of the employee.
22. GMs travels to Travel Shows, World Trades, Sales Blitz, etc. to be approved by COO.
23. Mobile telephone bills paid for employees by the hotel, the hotel will cover only local
costs with a maximum of LE 400. International calls will be charged to employee except
against reasonable explanation related to work. Blackberry fees will be data only and not
telephone calls.

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Issuance: Ver. 001/2009

Hotels and Resorts


AUTHORIZATIONS SCOPE

24. Vacation balance for GMs and DHs to be sent to the Chief Operating Officer every three
months.
25. Officers signed by GMs to be sent to the Chief Operating Officer every three months.
26. Training courses for total cost for all employees exceeding LE 2,000 should have prior
approval by the COO.

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Issuance: Ver. 001/2009