Professional Documents
Culture Documents
Advantage in
IT-BPM
Jomari Mercado
President & CEO, IBPAP
October 17, 2014
x%
YoY Growth
Revenue
(US$M)
Rev %
inc.
fr 12
Voice BPO
586,000
10,000
15%
Non-voice
BPO/KPO
169,818
2,915
18%
ITO
71,196
1,767
52%
Health Info
Mgt & Care
65,895
988
114%
Engineering
Services
11,920
216
5%
Animation
9,200
132
0%
Game
Development
3,500
50
0%
917,529
16,067
22%
16.1
13.2
11.0
8.9
6.1
3.4
4.5
31%
34%
7.1
22%
19%
24%
25%
17%
45%
# FTEs
236
(~000)
Global
share1
5%
298
6%
777
917
371
424
527
6%
7%
640
TOTAL FTEs
1Philippines IT-BPM market as percentage of global offshore services market, in revenue terms
Sources: BPAP, ACPI, CCAP, GDAP, HIMOAP, PSIA
Copyright 2012: BPAP. All rights reserved.
One
Million
by the numbers
2
Advantage Vision
Advantage Talent
Annual Graduate Output (000)
Tholons Analysis
Advantage Scale
Advantage Cost
Indexed Operating Costs per FTE per Annum (BPM Market Range)
Tholons Analysis
98.8
Total Exports
USD billions
272.0
100% =
47.5
Others
IT-BPM
76.0
79%
95%
97.6%
21%
94%
5%
2005
6%
2.4%
2005
2013
2013
1.1
3.1
84%
88%
IT-BPM industry contributed
6% to total Philippine GDP
in 2013
12%
2005-06
16%
2010-2013
USD335 million
1.7 billion
Housing
jeepney rides
34 million P500
prepaid cards
Others
USD1,340 million
34 million Bench
jeans
6.7 million iPods
USD670 million
90,000 middleclass houses
USD1,000 million
Investments
Financial institutions
Food
5% 20%
10%
USD2,000 million
1.7 billion Chickenjoy
meals
1 billion Big Mac meals
Savings
Taxes
15%
30%
20%
~USD6.7 billion annual salaries
and benefits
* Based on consumption of average Filipino family; savings of 80th and 90th percentile
Source: National Statistics Office; team analysis
USD1,340 million
1 million classrooms
7 billion days of
nutrition program
Success Stories
Success Stories
10
13
growth
m
i
l
I
i
o
n
1.3
direct employment
by 2016
by the numbers
14
US$
billion
2016 IT-BPM Revenue
by the numbers
15
Thank
you!!
16