SALESMAN & Gift Wrapper Sample CV 1

Curriculum Vitae
Experience
Shoppers Stop Pvt Limited
July 2009 Present

Sr. Team Member of CSD & FCD

Responsibilities:

Customer Management
Exchange: Assist Customers with returns & purchasing in the store.
Maintaining exchange data in excel on daily basis.
Good expertise in identifying and resolving promotion impacting
issues.
Providing Exceptional experience in Customer service
management
Services: Generating and Maintaining Customers Relationships
Management and loyalty for the store and customer through the
means of Customer Feedback System.
Prompting loyalty program of Shopper's Stop which ensure
higher Sales and frequent customers.
Alter the product within standard time of SOP.
Gift wrap done as per customer requirements.
Sale of Gift Voucher & Gift Card of Shoppers stop
Answer telephone inquiries from customers and stores regarding
the status of units and other service issues
Providing After Sales Service to the customers.

Vendor Management

Maintain healthy relationship with vendor & business partners to

ensure maximum profitability.
Follow ups with the after sales services.
Sending mailers to the customers and also to the vendor for the
follow up of Customer complaints
Generating and Maintaining data base of service product.
Generate the vendor check with the Accounts Team.

Front Office Cashier

03year

Responsibilities:

Join as a operations trainee within 3 months got promoted and working

in role of Backend Cashier.(Operations)
Responsible for developing and implementing the overall Cashiering
process.
Develop Standard Operating Process for Store.
Generating the daily reports of cashier.
Handling gift voucher sale and Institutional sale.
Collaborates well with other team members, superiors and other
support functions for achievements of self and team targets.
Takes Initiative to assist and help other team members especially the
newly joined to perform better.
Proactively contributes new ways of improving self and team targets
especially during team meets / briefing sessions.
Ability to motivate the others to work at an esteemed level.

CAREER OBJECTIVE

To work smart than to work hard, want to be a Successful Person in good Organization &
looking for the Growth by Experience &Interest to be an
Ideal Employee of the Organization
EDUCATIONAL QUALIFICATION

Degree

University/Board

Year

S.S.C.

U.P. Board

2003

H.S.C.

U.P. Board

2005

Graduate

University Of Allahabad

2009

Computer Skills:
Operating Systems:

Windows7&8, Sanchayan, (MMS) Merchandise Management System,

Packages Known:

MS Office (Word, PowerPoint, Excel)

Point Of Sale:

JDA Pos, Oracle Pos.

Additional Qualification:

Computer Awareness