Module Code: HRM502

Module Title: Organisational Life Cycle Management

Module Leader: Dr. Sandhya Iya
E-mail: sandhyaiya.ms.mc.@msruas.ac.in

Session 7: Organisation Development

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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Session Objectives
At the end of this session, students will be able to:

Explain the values, assumptions, beliefs in OD

Discuss the role of communication and
information in change and OD

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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Session Contents
Values, assumptions, beliefs in OD

Role of communication and information in change

and OD

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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Values, Assumptions, Beliefs in

OD

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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Values, Assumptions, Beliefs in OD

A belief is a proposition about how the world works
that the individual accepts as true: it is a cognitive
fact for the person.
Values are also beliefs and are defined as: Beliefs
about what is desirable or good and what is
undesirable or bad.
Assumptions are beliefs that are regarded as so
valuable and obviously correct that they are taken for
granted and rarely examined or questioned.
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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Three Types of Values in OD

1) Humanistic
Treat people with respect and dignity
View all people as having the potential for growth and
development

2) Optimistic
People are basically good
Progress is possible and desirable

3) Democratic
Right to freedom from misuse of power
Fair and equitable treatment for all
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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Some Beliefs and Assumptions in OD

The basic building blocks of an organisation are
groups. Therefore the basic units of change are
groups, not individuals.
Goal is the reduction of competition between parts
of the organisation and the development of a more
collaborative condition.

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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Some Beliefs and Assumptions in OD Contd.

One goal of a healthy organisation is to develop open
communication, mutual trust, and confidence
between and across levels
People affected by a change must be allowed active
participation and a sense of ownership in the
planning and conduct of the change

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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Implications of OD values
Implications for dealing with individuals
Implications for dealing with groups
Implications for designing and running organisations

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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Implications for Individuals

1. Most individuals are naturally driven towards
personal growth and development if provided with
environment
2. Most people desire and are capable of making
greater contribution towards attaining organization
goals
3. Ask-listen-support-challenge-encourage risk takingpermit failure-remove obstacles-give autonomy and
responsibility-set high standards-reward success
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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Implications for Groups

What occurs at the formal and informal levels,
greatly influences feelings of satisfaction and
competence
People wish to be accepted and interact cooperatively at least with one reference group
People are capable of making great contributions to
a groups effectiveness
Let teams flourish-leaders should adopt a team
leadership style
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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Designing and Running Organisations

Developmental outlook and opportunities in which
people can experience personal and professional
growth
Create
organisations
that
are
humane,
developmental, and empowering as well as high
performing in terms of productivity, quality of output and profitability
Putting people first
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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Professional Values in OD

Spirit of Inquiry

Democratic value: collaboration and conflict

resolution in a rational manner

Professional ethics: potential for misconduct and

client abuse

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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Professional Values in OD

Ethical dilemmas: due to role conflict and

ambiguity

Misrepresentation: particularly in 1st phase

Misuse of data: agreement helps prevent it
Coercion: to participate in OD effort
Value and goal conflict: consultant and client
Technical ineptness:
organisation

no

alignment

with

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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Role of Communication in OD

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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Role of Communication in OD
OD is a set of techniques centered on changing or
improving an organisation

Emphasizes employees as a company's strongest

asset and works toward protecting, enhancing and
mobilizing the human aspect of business
Thus these techniques require a good deal of open,
consistent communication

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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Role of Communication in OD Contd.

Collaboration
Between consultant, managers, employees
Teamwork between departments/units
Sense of shared ownership

Participation
Empowers all employees to participate actively

Research
Processes of data collection and feedback require open
communication

Education of employees through newsletters, policy

manuals, training courses etc
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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Summary
A belief is a proposition about how the world works
that the individual accepts as true: it is a cognitive
fact for the person.
Values are also beliefs and are defined as: Beliefs
about what is desirable or good and what is
undesirable or bad.
Assumptions are beliefs that are regarded as so
valuable and obviously correct that they are taken for
granted and rarely examined or questioned.
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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Summary
Three types of values in OD are optimistic,
humanistic, democratic.

Goal is the reduction of competition between parts

of the organisation and the development of a more
collaborative condition.
One goal of a healthy organisation is to develop open
communication, mutual trust, and confidence
between and across levels.

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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences

Summary
People affected by a change must be allowed active
participation and a sense of ownership in the
planning and conduct of the change.
OD values have implications for dealing with
individuals, groups, and organisations.
Communication has a vital role to play in OD.

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Faculty of Management and Commerce

M. S. Ramaiah University of Applied Sciences