Professional Documents
Culture Documents
SCHOOL OF MANAGEMENT
PROJECT REPORT ON
E-BUSINESS INDUSTRY OF NEPAL
By
Diya Shrestha
Grishma Joshi
Khim Prasad Dhakal
Pujan Shakya
Sushmita Subedi
21 August, 2014
Table of Contents
Acknowledgement3
Executive Summary.......................................................................................................... 1
1.
2.
3.
4.
5.
Employment Generation.............................................................................................. 8
6.
SWOT Analysis........................................................................................................ 9
List of figures:
Figure 1: Internet users in Nepal..................................................................................................................7
Figure 2: Facebook users in Nepal..............................................................................................................8
Figure 3: SWOT Analysis9
Acknowledgement
First of all, I would to thank prof. Bhojraj Aryal for giving us an opportunity to prepare this
report. This report was successfully completed with the help and support of many people. We
would like to thank everyone whos been there. Our college, for providing us the platform to
broaden our horizon by getting us involved in such a project, for providing us the essential
formats and procedures in implementing our work, for their always extended help and support
and also for providing us an opportunity to prepare this report on the Ebusiness industry of
Nepal which was really interesting rather challenging topic for us.
Group members, the work wouldnt have been completed without a team effort so we thank
each other for overcoming any obstacle coming in our paths. To our friends and colleagues who
helped us and supported us generously whenever we needed. Lastly, I would like to thank
everyone who directly and indirectly for the completion of our report.
Executive Summary
E-business is the process of conducting a business through the use of internet. In Nepal ebusiness was developed only a decade ago. E-business was started in Nepal by various websites
like muncha.com with the aim of sending gifts to Nepal targeting people living abroad.
Eventually after the boom of various internet service providing industries, the Nepalese people
came in touch with the internet. Internet is easily accessible in only the major cities like
Kathmandu, Pokhara, Chitwan of Nepal. But there has been a rapid growth in internet users in
Nepal since the past 5 years.
The establishment of companies like yomari, thamel.com, harilo.com, cloudfactory has been
very productive for the development of e-business in Nepal. Internet has touched the lives of
people, besides communicating and learning, is the way of doing business. One of the major
requirements for the proper conduction of e-business is the payment gateways. During recent
years, the payment gateways like e-sewa, hello paisa has been evolving in Nepal but conducting
business through internet is still myth in Nepal. The increasing interest of people towards the
social networking sites like facebook has also boomed the e business industry of Nepal. Sellers
just create page and promote their products. In some cases they dont have stocks and a shop;
they are the actual online stores, who deliver your products after you order with them.
Both the development of payment system, legalizing and securing the payments, creating
reliability from the portals is a major issue. With the growing generation every business will have
to adapt and think about their online existence in future depending on the nature of business. It
will not be too long; there will be a boom in the trend of e-business soon in Nepal.
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control, collaborating with business partners; sharing information; running automated employee
services; recruiting; and more. E-business can comprise a range of functions and services,
ranging from the development of intranets and extranets to e-service, the provision of services
and tasks over the Internet by application service providers. Today, as major corporations
continuously rethink their businesses in terms of the Internet, specifically its availability, wide
reach and ever-changing capabilities. They are conducting e-business to buy parts and supplies
from other companies, collaborate on sales promotions, and conduct joint research.
Many companies have started the trend of e-business in Nepal decade ago, but the challenges are
still the same. The actual sales have not been able to start due to lack of knowledge, awareness
and online payment systems. Selling globally and inside the country is the same as it have been
in previous years. Payment Gateways are being developed but they have their limitation due to
legal and security issues. The lack of proper knowledge and awareness among the generation is
the major hurdle in e-business. In past recent years due to education and reach to internet among
the many people in Nepal has brightened the future of e-business. The interest of students in the
field of IT, the growth of IT companies has helped a lot in the awareness and interest in young
generation for internet and IT, has directly created more opportunities for the growth of ebusiness in Nepal.
1. E banking:
E-banking is defined as the automated delivery of new and traditional banking products and
services directly to customers through electronic, interactive communication channels.
Customers access e-banking services using an intelligent electronic device, such as a personal
computer (PC), automated teller machine (ATM) and mobile phones.
2. Online Shopping:
Online shopping or e-shopping is a form of electronic business which allows consumers to
directly buy goods or services from a seller over the Internet using a web browser. There are
many online shopping stores in Nepal like muncha.com, hamrobazar.com, urban girl ,
foodmandu etc.
3. Outsourcing:
Outsourcing is the contracting out of a business process to a third-party. Outsourcing sometimes
involves transferring employees and assets from one firm to another, but not always. Outsourcing
includes both foreign and domestic contracting, and sometimes includes offshoring or relocating
a business function to another country. For eg: cloudfactory, freelancer.
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4. E-ticketing:
An electronic ticket is a digital ticket. An e-ticket allows your entire travel experience to be easy
and safe because all of your booking and ticket details are held electronically. Electronic
ticketing is the time-saving, ticketless way to travel.
5. Online payment:
An online
payment
system facilitates
the
acceptance
of electronic
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Nowadays, there is huge market potential for online shopping. Due to the busy schedule, people
dont have time to frequently visit shops to buy the things they like. Hence, entrepreneurs have
started many online shopping sites for different products of different brands that cater to the
needs of the various individuals. Not only online shopping there is also much potential for others
sectors regarding e-business as almost all banks have started providing e banking services, IT
companies have started producing different software and applications customized to the
consumers need, sites like nepse and sharebazar provide information about our share market for
the investors. Real estates has also started promoting their products through various online sites
like gharjagga.com, 1ropani.com etc.
Planning
Designing
Registering
Hosting the site
Infrastructures (if you are working in a company including internet, laptops)
Research
Marketing tools
Staffs
Data entry
Social media for client
Graphic designers
Content writers
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Programmer
Researcher
Review team
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facebook users
1890820
1396740
881160
2011
2012
2013
The growth of social networking sites like facebook has helped and revolutionized the e-business
industry. Sellers just create page and promote their products through the advertisement posted in
the various social networking sites. In some cases people dont have permanent shops; they are
the actual online store, who delivers your products after you order them. If you are interested you
can order online and pay them at the time of delivery. Here you dont have the actual experience
of buying over the internet, but you can use social media to get your goods home.
5. Employment Generation
E-business is one of such employment generation fields which demands knowledge and skill
more than qualification. Knowledge and skilled manpower can help in uplifting the level of ebusiness. In Nepal, E-business has been developing day by day but increasing number of ebusiness companies has not been successful in generating employment. Job seekers who would
have secured administrative jobs in traditional businesses are not getting jobs in e-business
sector; only jobseekers with expertise knowledge in a particular field like IT and marketing are
able to secure jobs. However some of the big companies like Yomari, Cloudfactory, Deerwalk etc
have been able to generate employment opportunities to many people. They employ various
unskilled people and provide training to them as well. But some of the smaller companies are
only employing fewer staff as e-business can be started by a single staff. E-business has the
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power to create employment opportunities for people in various fields for different people if we
can understand and utilize the resources, data and information available in the market through
and intensive research and development of the e-business sector.
6. SWOT Analysis
SWOT Analysis
SITUATION
ANALYSIS
INTERNAL
ANALYSIS
WEAKNESS
STRENGTH
EXTERNAL
ANALYSIS
OPPORTUNITY
THREATS
STRENGTH:
1.
2.
3.
4.
5.
6.
WEAKNESS:
1. Negative customer feedback can spread easily damaging the good name of the product
2. Competition increases because online marketing helps consumers to easily compare
3.
4.
5.
6.
OPPORTUNITIES:
1. First to engage in e commerce can capture the market swiftly
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2.
3.
4.
5.
Constant costumer feedback can be used to identify and exploit new markets
Automatic systems can help consumers to stay well informed
Globalization
Home based opportunities
THREATS:
1.
2.
3.
4.
5.
8. Conclusion
E-business is a growing industry so it wouldnt be surprising to see that there are companies that
exist only inside computer networks. It is E-business that is changing the way products and
services are conceived, manufactured, promoted, priced, distributed and sold. The reason being
that it is much cheaper; it allows vast coverage and helps in serving the customer better.
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At present, in the context of Nepal, it is still an infant industry. Most of the potential customers
of this industry are not yet aware about this industry. Even the urban dwellers dont yet fully
know about the workings of the e-business sector. As such a lot needs to be done for the
promotion of this sector so that many companies can invest significantly in E-business strategies.
The existing online e-business are networking their way into sales opportunities by redesigning
their websites as lead capture machines and leveraging analytics technologies to improve sales
efficiencies and earn profit through them.
Nepal has been investing in E-business sector for a short period of time so there are still many
more types of products and services that we have not been able to focus on such as in tourism,
online hotel and ticket booking, online payment so we still have much to work on. Lastly there is
much we can do for the development of E-business but we cannot ignore the progress we have
made until now.
9. Recommendation
The establishment of association, related to E-business should be done for the proper
accumulation of data.
With the growing generation, every business will have to adapt and think about their
online existence in future depending on the nature of business. So the organizations of
Nepal should also focus on its online existence.
People should be made more aware about the advantages of using E-business as one can
buy products and services easily with one click.
The government law working for cyber crime should revolutionary come into action to
wash away the cyber crimes.
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Approach for credit card should be made since the value of Nepalese currency is very
10. Bibliography
http://www.nepsolweb.com/ecommerce-in-nepal-1/
http://ils.indiana.edu/faculty/hrosenba/www/S643/classes/intro/intro.pdf
http://en.wikipedia.org/wiki/List_of_e-commerce_services_in_Nepal
http://meroconcept.blogspot.com/2013/08/top-10-e-commerce-websitein.html#.U_YY5sWSwpo
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